NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WE HAVE 2004 HONDA PILOT WITH 94000 MILES, TODAY WE HAD IT SERVICED AND THEY TOLD US THAT IT NEEDS A NEW TRANSMISSION FOR ABOUT $4450. WE HAVE TAKEN THIS CAR TO THE DEALERSHIP FOR SERVICE SINCE WE BOUGHT IT. ALL SCHEDULE MAINTENANCES ON TIME AND ALL THE SUDDEN IT NEEDS A NEW TRANSMISSION. *TR
2004 HONDA PILOT SHUDDERS/VIBRATES VIOLENTLY AT 30-50MPH. RPM GAUGE MOVES UP AND DOWN. IT DOES THIS EVERY TIME I DRIVE IT FOR THE PAST 2 YEARS AND HONDA SAYS THEY KNOW NOTHING ABOUT IT AND CAN'T REPLICATE IT. *TR
WE OWN A 2004 HONDA PILOT EX. WE'VE NOTICED THE DRIVERS SIDE SEAT WARMER HAS BEEN GETTING EXTREMELY WARM TO THE POINT WHERE IT WAS BURNING US THROUGH OUR PANTS WHICH HAS BEEN HAPPENING SINCE EARLY NOVEMBER 2010. ON DECEMBER 26, 2010, WE STARTED THE CAR, TURNED ON THE SEAT WARMER AND LEFT THE CAR FOR 10 MINUTES TO GO BACK INTO THE HOUSE. WHEN WE CAME BACK OUTSIDE AND OPENED THE CAR DOOR, WE SMELLED SMOKE AND NOTICED IT WAS COMING FROM THE DRIVERS SIDE SEAT. IT ALSO LEFT A BROWN SPOT. HAD WE NOT COME TO THE CAR AT THAT TIME, WE BELIEVE IT WOULD'VE STARTED A FIRE HAD IT SAT THERE FOR ANOTHER FEW MINUTES. WE ARE NOT CURRENTLY USING THE SEAT WARMER UNTIL WE BRING IT IN TO HAVE IT CHECKED. *TR
OVERHEATING OF DRIVERS SIDE SEAT HEATING ELEMENTS, FOLLOWED BY FAILURE OF UNITS. *TR
TORQUE CONVERTER SHUDDER /VIBRATION BETWEEN 35 AND 40 MPH. I HAVE TAKEN MY 2004 HONDA PILOT TO THE SERVICE DEPARTMENT FOR OVER 18 MONTH NOW TRYING TO GET SOMEONE TO HEAR OR EXPERIENCE WHAT I WAS WITH MY VEHICLE. FINALLY WHEN THE VIBRATION WAS SO BAD IT COULD BE HEARD AND FELT. IT WAS FINALLY HEARD/FELT BY THE SERVICE MANAGER AT LOCAL HONDA DEALER. WHEN I WAS TOLD WHAT THE PROBLEM WAS AND THAT IT WOULD COST $2500 TO FIX, I GOT A SECOND OPINION, WHEN THAT OPINION WAS CONFIRMEND, I WENT ONLINE TO SEE IF THERE WAS A RECALL THAT I HAD NOT BEEN NOTIFIED OF. I DID NOT FIND ANY RECALLS BUT FOUND THE NUMEROUS COMPLAINTS ON THE MANUFACTURER OF POWE TRAIN/AUTOMATIC TRANSMISSIONS:TORQUE CONVERTER. I WAS LIVID THAT THERE WERE SO MANY COMPLAINT WITH THE SAME PROBLEMS THAT I DON'T KNOW HOW THE DEALERSHIP DID NOT KNOW OR IF THEY CONVENIENTLY CHOSE NOT TO ACKNOWLEDGE MY PROBLEMS.. UNTIL I EXPERIENCE THIS PROBLEM I LOVED MY VEHICLE.
SHUTTER IN THE TRANNY FROM 25-45 MPH IT HAS BEEN DESCRIBED AS THE TORQUE CONVERTER. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE HEATED SEAT CONTROL FOR THE DRIVERS SEAT MALFUNCTIONED AND WHENEVER ACTIVATED, IT WOULD BURN THE CONTACTS LEGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CALLED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
TOOK VEHICLE IN FOR 90,000 MILE SERVICE AT LOCAL HONDA DEALER AND RECEIVED CALL STATING THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED AS THEY WERE BROKEN/CRACKED. MOTOR MOUNTS (FRONT/SIDE) WERE REPAIRED AS IT CLEARLY REQUIRED REPAIR FOR SAFE OPERATION. COST TO REPAIR $475.00, NO LABOR WAS CHARGED FOR THE SIDE MOUNT AS IT WAS ALREADY ACCESSIBLE FOR THE TIMING BELT REPLACEMENT. *TR
I AM AN ORIGINAL OWNER OF A 2004 HONDA PILOT. THE TRANSMISSION HAS ALWAYS HAD A SLIGHT SHUTTER SINCE NEW. I NEVER THOUGHT ANY THING OF IT UNTIL I STARTED COMMUTING WITH IT. IF I GIVE THE CAR MORE GAS THE SHUTTER WILL NOT HAPPEN. I BELIEVE THIS TRANSMISSION WILL SOON SELF DESTRUCT. THE "D" ON THE TRANSMISSION SELECTOR STARTED BLINKING. I HAVE 86,000 MILES TO DATE. I AM CAUTIOUS I WILL HAVE TO REPLACE THIS THING DUE TO THE VAST MAJORITY OF INTERNET THREADS. I WAS A LOYAL HONDA OWNER. PLEASE RECALL THIS TRANSMISSION BEFORE IT KILLS SOMEONE. *TR
2004 HONDA PILOT TRANSMISSION SHUDDERS WHILE DRIVING. ONLY 90,000 MILES ON VEHICLE. DEALER SAYS TORQUE CONVERTER NEEDS TO BE REPLACED AND POSSIBLY TRANSMISSION. UPON RESEARCH FOUND THIS TO BE A LARGE ONGOING PROBLEM WITH MANY CONSUMERS. *TR
PROBLEM: AT LOW RPM IN 4TH GEAR AND SPEEDS 25 TO 35 MPH, THERE IS SPORADIC VIBRATION OF THE VEHICLE WHEN THE GAS PEDAL IS SLIGHTLY DEPRESSED. THE ISSUE GOES AWAY IF PRESSURE IS APPLIED OR REMOVED FROM THE GAS PEDAL. THE PROBLEM HAS RECENTLY STARTED TO OCCUR AT HIGHWAY SPEEDS OF 65+ MPH AS WELL, ALSO AT LOW RPM. THE FAILURE WAS IDENTIFIED AS A TORQUE CONVERTER ISSUE BY THE DEALER THAT HAS RESULTED IN REQUIRING THE REPLACEMENT OF THE ENTIRE TRANSMISSION IN THE PILOT. IF THE PROBLEM IS NOT RECTIFIED, USERS HAVE REPORTED THAT IT COULD RESULT IN A SUDDEN CHANGE OF GEARS TO A LOWER GEAR WHICH COULD RESULT IN SEVERE CONSEQUENCES. THE DEALER HAS RECOMMENDED THAT THE TRANSMISSION BE REPLACED IN ITS ENTIRETY IN ORDER TO RECTIFY THE PROBLEM. *TR
2004 HONDA PILOT DRIVERS SEAT CATCHES FIRE. SEAT HEATER HAVING ISSUES. *TR
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE THE ENGINE WAS TURNED OFF AND THE GEAR SELECTOR WAS IN THE DRIVE POSITION, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH UNEXPECTEDLY WHEN ENGAGED. SUDDENLY, THE VEHICLE ROLLED AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO A DEFECT WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THERE WAS A SIMILAR DEFECT ON A RECALL PERTAINING TO THE 2002 AND 2003 MODEL YEARS UNDER RECALL 10V364000 (ELECTRICAL SYSTEM:IGNITION). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DOOR HANDLES HAD SHARP METAL PAINT CHIPS THAT FRACTURED, CAUSING THE METAL TO PENETRATE UNDER THE FINGER NAILS OF ANYONE OPENING OR EXITING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLES ON ALL FOUR OF THE DOORS. THE DEALER PAID HALF OF THE EXPENSES AND THE CONTACT PAID THE REMAINING BALANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE DEALER TO PERFORM THE REPAIRS AT A DISCOUNTED PRICE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
TRANSMISSION SLIPS WHEN SHIFTING GEARS. *TR
2004 HONDA PILOT; DRIVERS SIDE SEAT HEATER CATCHES ON FIRE; FUSE NEVER BLOWN. *TR
04 HONDA PILOT MASTER CYLINDER SLOW LEAK CAUSING BRAKE WARNING LIGHT TO SHOW ON INSTRUMENT PANEL. HAVE ONLY USED HONDA FLUID. HAVE SEEN THAT HONDA IS RECALLING 05 TO 07 ODYSSEY AND ACURA RL VEHICLES FOR THIS PROBLEM. 04 PILOT SHOULD BE INCLUDED. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THE INNER CUSHION UNDERNEATH THE DRIVERS SEAT OVER HEATED AND WAS BURNING. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS AND SHE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 80,000.
2004 HONDA PILOT BEGAN MAKING SHUTTERING VIBRATING NOISE ON DECELERATION AT ABOUT 50,000 MILES. CARRIED BACK TO HONDA DEALERSHIP 3 TIMES AND TOLD COULD NOT REPRODUCE NOISE OR VIBRATION. I GOT IN VEHICLE WITH SHOP FOREMAN AND WAS ABLE TO REPRODUCE THE NOISE FOR HIM WITH NO PROBLEM. THIS WAS ON THE THIRD TRIP TO THE DEALERSHIP WITH 102,000 MILES ON THE VEHICLE. WE WERE TOLD THE TRANSMISSION WOULD NEED REPLACING. WE WERE TOLD HONDA AMERICA WOULD PAY 40% OF COST FOR "GOOD FAITH". WE STILL PAID $2400.00 FOR THE REPAIR. WE LOOKED ON THE HONDA FORUMS ON THE INTERNET AND THERE ARE HUNDREDS OF HONDA PILOT OWNERS WITH THIS SAME PROBLEM. *TR
MY 2004 HONDA PILOT EX-L IS HAVING A TORQUE CONVERTER ISSUE (VIBRATION/SHUDDER/GRINDING BETWEEN 20-50 MPH WHILE ACCELERATING). I HAVE NOT HAD THE PROBLEM FIXED YET, BUT I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE AT DIFFERENT INTERNET SITES. *TR
THE DRIVER'S SIDE SEAT CUSHION HEATER GOT EXTREMELY HOT, BURNED RIGHT THIGH. HEATER SHUT OFF AT SWITCH AND NOW DOESN'T WORK. *TR
AROUND 35-45 MPH, LOUD NOISE IS PRODUCED INSIDE MY 2004 HONDA PILOT TRANSMISSION. THE VEHICLE HAS 117,000 MILES. IT SOUNDS AS IF GEARS ARE NOT ENGAGING, AND ARE RATHER CHIPPING OFF. I TOOK THE CAR TO HONDA BEFORE MY WARRANTY EXPIRED AND THEY STATED THEY COULD NOT REPRODUCE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE, AND THE NOISE WOULD INTERMITTENTLY HAPPEN. NOW THE NOISE HAPPENS ALL THE TIME AROUND 35-45 MPH AS I LET OFF OF THE ACCELERATOR A BIT. I TOOK IT TO MY LOCAL MECHANIC(WHO I TRUST) AND TOLD HIM TO CHECK IT OUT. HE STATED THAT A RECALL WAS OUT FOR THE 2004 HONDA PILOT AUTOMATIC TRANSMISSIONS. I TOOK THE CAR THE NEXT DAY TO THE HONDA DEALERSHIP, AND THEY STATED THAT MY VEHICLE HAD ALREADY RECEIVED THE RECALL, AND THEREFORE THE AUTOMATIC TRANSMISSION WAS REPLACED WITH A NEW ONE (TRANSMISSION NUMBER 2 I WILL CALL IT). I ASKED HONDA TO INVESTIGATE THE CAUSE OF THE TRANSMISSION NOISE TO SEE IF IT WAS SOMETHING ELSE. HONDA TESTED THE CAR, AND IT NOW AGAIN NEEDS ANOTHER AUTOMATIC TRANSMISSION. IF I REPLACE THE TRANSMISSION AS THEY RECOMMEND, THIS WILL BE THE 3RD TRANSMISSION IN THE CAR AND I DO NOT EVEN HAVE BUT 117,000 MILES ON THE VEHICLE! THE HONDA REPRESENTATIVE STATED THAT THE NOISE WILL CONTINUE AND EVENTUALLY LOCK UP...WHICH COULD CAUSE A SERIOUS ACCIDENT IF ON THE HIGHWAY WHEN IT OCCURS. THIS IS A SERIOUS SAFETY CONCERN, AND I AM NOT PLEASED WITH HONDA'S CUSTOMER SERVICE IN THIS INSTANCE. UPON RESEARCHING, I HAVE SEEN NUMEROUS POSTS ON THE INTERNET, AND OFFICIAL COMPLAINTS STATING THEY TOO ARE HAVING THE SAME ISSUES EVEN AFTER THE RECALL. HONDA SHOULD HAVE A 2ND RECALL AS THE SAFETY OF THEIR CUSTOMERS IS IN JEOPARDY. THIS IS RIDICULOUS, AND HONDA SHOULD STEP UP TO PAY FOR THE REPAIR AS THEY CLEARLY HAVE A PROBLEM WITH THEIR TRANSMISSIONS EVEN AFTER THE RECALL. *TR
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THERE HAD BEEN SUDDEN ACCELERATION WITH THE VEHICLE ON NUMEROUS OCCASIONS BEFORE THE CRASH OCCURRED. WHILE DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF THE HOUSE WHICH MOVED IT SIX INCHES. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED WHILE SHIFTING INTO NEUTRAL GEAR AND PARK AT THE SAME TIME IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE BRAKE WERE DEPRESSED WHILE THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD NOT TURN OFF. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED BY THE SHERIFF TO PERFORM A FORENSIC EXAMINATION ON IT. THE INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE HONDA MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
FRONT ENGINE MOUNT FOUND DAMAGED AND RECOMMENDED REPLACEMENT AT $450 BY HONDA SERVICE. DRIVEN 91K MILES, AND SEEMS LIKE A LOT OF OTHERS ARE REPORTING SAME ISSUE AT SAME MILEAGE. *TR
THE HEADLAMPS BEGAN TAKING IN MOISTURE AND THEN SHORTING OUT EVERY TIME IT RAINS. WHEN YOU SEARCH ON THE INTERNET, IT IS AN OVERWHELMING PROBLEM IN PRIMARILY 2004-2006 HONDA PILOTS. I TOOK IT IN FOR THE WIRING RECALL BUT THE DEALER SAID THERE WAS NOTHING HE COULD DO. THEY JUST SHORTED OUT AGAIN WHILE I WAS DRIVING AT NIGHT. VERY DANGEROUS. THIS HAS HAPPENED AT LEAST 6 TIMES. ALTHOUGH THE WIRING WAS RECALLED, ONLY THE HEADLIGHTS COLLECT MOISTURE AND RUST. I HAVE TRIED TO CONTACT HONDA AT 1-800-999-1099 AND THEY HAVE CONTINUALLY SAID THEY WOULD GET BACK TO ME BUT NEVER HAVE. ER.YOU IN ADVANCE FOR YOUR HELP IN THIS MAT. *TR
2004 HONDA PILOT DRIVELINE VIBRATION. THE 2004 HONDA PILOT WE OWN SHUDDERS AND VIBRATES VERY LOUDLY WHEN ACCELERATING BETWEEN 25-50MPH. THIS HAS BEEN ONGOING THROUGHOUT THE LIFE OF THE CAR. (FAMILY OWNED SINCE NEW) THE VEHICLE HAS BEEN TAKEN TO HONDA ON SEVERAL OCCASIONS FOR DIAGNOSIS AND REPAIR FOR THE PROBLEM. HONDA HAS STATED THEY CAN NOT REPRODUCE THE ISSUE OR SAID THEY FIND NO PROBLEM. HONDA DID COMPLETE A RECALL AND INSTALLED AN OIL JET KIT AT 12K MILES. THIS WAS THEIR ATTEMPT TO QUELL THE PROBLEM. AFTER RESEARCH I HAVE FOUND HONDA HAS ISSUED TSB 06-003(9 JUNE 2007) AND IS FULLY AWARE OF THE PROBLEM. AMERICAN HONDA HAS DIAGNOSED THE PROBLEM AS A FAULTY TORQUE CONVERTER, THUS CAUSING PREMATURE DESTRUCTION OF THE VEHICLE'S TRANSMISSION. DUE TO THE VEHICLE'S AGE/MILEAGE AMERICAN HONDA REFUSES TO COVER THE REPAIR OF THE TORQUE CONVERTER AND OR TRANSMISSION, EVEN THOUGH THE PROBLEM WAS REPORTED/DOCUMENTED WHILE STILL UNDER WARRANTY. *TR
HONDA DEALER INDICATED DURING ROUTINE OIL CHANGE THAT FRONT ENGINE MOUNT IS CRACKED AND NEEDS TO BE REPLACED. THE ENGINE MOUNT IS ONE OF THE VERY IMPORTANT PARTS THAT SECURE THE ENGINE AND HONDA MUST TAKE ACTION TO ENSURE THAT THE PART IS SAFE AND NOT CREAK AND GET WEAK. THIS IS A SERIOUS SAFETY HAZARD AND HONDA SHOULD MAKE AN EFFORT TO INVESTIGATE AND RECALL AND REPLACE THE ENGINE MOUNT IN ALL THOSE VEHICLES WHICH ARE AFFECTED. *TR
TL*THE CONTACT OWNS A 2004 HONDA PILOT. AFTER SHIFTING THE VEHICLE INTO NEUTRAL GEAR THE CONTACT NOTICED THAT HE COULD TURN THE VEHICLE OFF AND REMOVE THE KEY FROM THE IGNITION WHICH CAUSED THE VEHICLE TO TRAVEL BACKWARDS CRASHING INTO A NEARBY PARKED VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 84000.
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE DRIVER OF THE VEHICLE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED INTO THE STORE WINDOW CAUSING BRICKS TO FALL OFF OF THE BUILDING. THE VEHICLE WAS TOWED TO A HONDA DEALER WHO STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THERE WERE NO PRIOR WARNINGS OR FAILURES. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102600.
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND SHE RETURNED TO THE VEHICLE THE VEHICLE HAD DRIFTED AWAY FROM THE PARKING SPACE SHE WAS IN. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO TWO OTHER VEHICLES. THE CONTACT STATED THAT THE GEAR SHIFTED INTO REVERSE ON ITS OWN. THE CONTACT REFERENCED NHTSA RECALL NHTSA CAMPAIGN ID NUMBER: 10V364000 ELECTRICAL SYSTEM, IGNITION BUT HONDA INFORMED HIM THAT THE 2004 PILOT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS EXPERIENCING THE EXACT SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,500. UPDATED 12/09/10 UPDATED 12/17/10*JB
THE SHIFT INTERLOCK ALLOWED THE KEY TO BE REMOVED WITHOUT THE PILOT BEING IN PARK. THIS CAUSED THE PILOT TO ROLL BACKWARDS IN A PARKING LOT. LUCKILY THE LOT WAS FAIRLY FLAT, SO IT DIDN'T ROLL FAR OR HIT ANYTHING (OR ANYBODY!). A HONDA DEALER CONFIRMED THE ISSUE, AND CONTACTED HONDA ABOUT IT. HONDA SAID THEY WOULDN'T FIX THE ISSUE DUE TO THE MILEAGE, AND THE FACT THAT I PURCHASED THE VEHICLE USED (FROM CARMAX). *TR
TRANSMISSION NOISE/VIBRATION AT LOW RPMS WHILE DRIVING IN 4TH GEAR. DOES NOT MAKE NOISE WHILE DRIVING IN D3. RECALL WORK WAS SUPPOSED TO HAVE BEEN DONE BY DEALER WHEN VEHICLE WAS PURCHASED NEW. RECALL STATED THAT TRANS COULD "LOCK UP" WHILE DRIVING. HAVE SEEN OTHER COMPLAINTS ONLINE FOR SAME PROBLEM WITH ACURA MDX WHICH USES THE SAME TRANSMISSION. THE PROBLEM APPEARS TO BE FAULTY TORQUE CONVERTERS. *TR
OUR 2004 HONDA PILOT BEGAN MAKING NOISES EVERY ONCE IN A WHILE A COUPLE OF MONTHS AGO. AT FIRST, THE NOISE SOUNDED LIKE WE HAD RUN OVER A PAPER CUP WITH THE RT FRONT TIRE. THIS SMALL SOUND GOT MORE FREQUENT. WE NOTICED IT HAPPENED MOST OFTEN WHEN WE WERE MOVING AT A SLOW SPEED -- BETWEEN 30 AND 40 MPH. WE CALLED THE DEALERSHIP AND THE MECHANIC DETERMINED THE TORQUE CONVERTER IS MALFUNCTIONING. THE DEALER SAYS WE NEED TO REPLACE BOTH THE TORQUE AND TRANSMISSION AT $3,500. OUR PILOT HAS 78,000 MILES.WHEN I PULL UP INFORMATION FOR OUR VIN, IT SHOWS 3 SAFETY NOTICES/RECALLS INCLUDING THE ONE FOR THE TRANSMISSION (RECALL NUMBER: 04V176000)THE RECALL BEGAN ON APR 21, 2004 AND I REMEMBER GETTING A NOTICE TO TAKE THE VEHICLE TO THE DEALER, BUT HONDA AMERICA SAYS THE RECALL DID NOT INCLUDE MY VIN NO. AND THERE ARE NO RECALLS FOR OUR PILOT AT ALL. THE RECALL INVOLVED 1099796 UNITS -- INCLUDING THE 2003 AND 2004 MODEL YR PILOTS. HONDA AMERICA DOES NOT WANT TO ACKNOWLEDGE THAT OUR VIN WAS -- OR AT THE VERY LEAST SHOULD HAVE BEEN -- IN THE RECALL. THE HONDA AMERICA REP WAS ABRUPT AND REPEATED THE SAME SCRIPTED LINE OVER AND OVER ..."YOUR VIN IS NOT UNDER ANY RECALL..." THE DEALERSHIP HAS BEEN SUPPORTIVE. WE DON'T KNOW IF THERE WILL BE ANY DISCOUNT FROM EITHER HONDA AMERICA OR THE DEALER. OUR 1999 ODYSSEY HAD TO HAVE TRANSMISSION REPLACED JUST OUT OF WARRANTY -- AND THIS WAS THE VEHICLE HONDA PROMISED TO BE THE BEST OF THE BEST FOR QUALITY AND SAFETY. WE WILL BE SELLING OR TRADING THE PILOT AND LOOKING FOR SOMETHING OUT OF THE HONDA LINE. THE POWERTRAIN SHOULD HAVE 100,000 MILES -- NOT THE 36,000. I WANT HONDA AMERICA TO LOOK INTO OUR PROBLEM , STEP UP AND SAY THIS ISSUE IS THE SAME ISSUE IN THE RECALL. OUR PILOT WAS SERVICED ON SCHEDULE THROUGH THE DEALER. THE HONDA AMERICA REP SAID THEY DON'T LOOK AT WHAT WEBSITES SAY ABOUT HONDA ISSUES (EDMUNDS, SAFECAR.GOV...). PERHAPS HONDA SHOULD ASK TOYOTA HOW THAT WORKED FOR THEM... --[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
BEGAN TO HEAR "RUMBLE STRIP" NOISE. HASN'T OBVIOUSLY AFFECTED VEHICLE PERFORMANCE AND MECHANIC COULD NOT FIND PROBLEM, BUT NOISE CONTINUES BETWEEN 35 AND 50 MPH. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT 55 MPH THE VEHICLE STARTED MAKING A NOISE AND THE AUTOMATIC TRANSMISSION LIGHT CAME ON. THE VEHICLE START JERKING AND SUDDENLY LOCKED-UP CAUSING THE VEHICLE TO STOP IN THE MIDDLE OF THE HIGHWAY. THE CONTACT RESTARTED THE VEHICLE BUT THE ENGINE KEPT LOCKING UP WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE TRANSMISSION AND THEY TOLD THE DEALER THAT THEY WILL COVER 50 PERCENT OF THE TRANSMISSION REPAIR. THE CONTACT STATED THE TRANSMISSION SHOULD NOT HAVE GONE OUT AT 83,000 MILES AND THIS COULD HAVE CAUSED A MAJOR CRASH ON THE HIGHWAY. THE FAILURE MILEAGE WAS 83,000.
I JUST RECENTLY (IN NOVEMBER) PURCHASED A 2004 HONDA PILOT. THE TRANSMISSION STARTING CAUSING SHIFTING PROBLEMS. THE FIRST TIME IT WAS LIKE I SLAMMED THE BRAKES ON BUT THANKFULLY I WAS JUST GOING UP OUR DRIVE WAY AND NOT DRIVING FAST. I STARTED DRIVING AGAIN AND IT KEPT MESSING UP. THEN THE GREEN LIGHT STARTED FLASHING ON THE D WHEN I WAS DRIVING AND PARKED. I TOOK IT IN AND THEY PLUGGED IT INTO THE COMPUTER AND IT WAS A TRANSMISSION CODE. THERE WAS ALSO A 2-3 SHIFT MALFUNCTION. THEY SAID MY TRANSMISSION NEEDED REPLACED. I LOOKED UP RECALLS AND MY CAR HAD A RECALL FOR THE TRANSMISSION AND IT WAS """FIXED""" IN MAY 2006. HOWEVER, THEY DID NOT CHANGE THE TRANSMISSION, JUST INSTALLED AN OIL JET KIT TO KEEP IT LUBRICATED! APPARENTLY THAT DID NOT HELP ESPECIALLY IF THERE ARE CHIPS OF METAL IN THE FLUID! EVERYONE I TALK TO JUST TELLS ME MY CAR, BEING AT 104,000 MILES, IS OUT OF WARRANTY AND THEY HAVE TO DRAW THE LINE SOMEWHERE! NO CRAP PEOPLE! BUT IF YOU WOULD HAVE FIXED THE DARN THING PROPERLY WHEN IT HAD A RECALL IT WOULD NOT NEED REPLACED ALREADY! HONDA HAS BEEN HORRIBLE THROUGH THIS AND REFUSE TO HELP ME. I AM A SINGLE MOTHER OF 3 CHILDREN AND I CAN NOT AFFORD A NEW TRANSMISSION AT $4,000 ESPECIALLY WHEN IT IS THEIR SCREW UP AND THEY SHOULD HAVE TO FIX THEIR RECALL! I AM SO ANGRY AND WILL NEVER BUY ANOTHER HONDA AS LONG AS I LIVE AND I WILL TELL ANYONE I KNOW ABOUT THEIR HORRIBLE TRANSMISSIONS AND THEIR BAD CUSTOMER SERVICE. THEY ARE JUST TRYING TO COVER THEIR BUTTS ON THIS ONE. IT IS TIME THEY START HELPING THEIR CUSTOMERS RATHER THAN BASICALLY SAYING "ITS YOUR PROBLEM NOW". FROM WHAT I SEE THIS IS AN ONGOING PROBLEM WITH HONDA AND I THINK SOMETHING NEEDS TO BE DONE! WITH THE NUMBER OF COMPLAINTS ABOUT THE TRANSMISSION THIS COULD LEAD TO MORE SERIOUS AND DANGEROUS PROBLEMS IF NOT FIXED PROPERLY! I AM VERY DISAPPOINTED IN HONDA AND FEEL LIKE THEY SHOULD FIX THIS AND MAKE IT SAFE AT NO COST TO THE CUSTOMERS. *TR
2004 HONDA PILOT TRANSMISSION GEAR PROBLEMS....GEARS ARE ENGAGING WHILE DRIVING AT APPROXIMATELY 40 MPH. *TR
2004 HONDA PILOT EX WITH 122,000 MILES THE PROBLEM FIRST BEGAN IN JUNE 2010 AND HAS PERSISTED EVER SINCE. WHILE DRIVING, MY CAR'S TRANSMISSION WILL "SHUDDER". IT TYPICALLY OCCURS BETWEEN 25-55 MPH. WHILE THE DURATION IS BRIEF (15 SECONDS OR LESS), IT HAS BECOME MORE FREQUENT, AT LEAST ONE TIME DURING EACH DRIVING OCCURRENCE. IN ADDITION TO THE SHUDDER, AT LOW RPMS THE CAR WILL HAVE DIFFICULTY SHIFTING AND BEGIN TO JERK UNTIL THE CAR IS SLOWED DOWN OR UNTIL THE GEARS ARE ABLE TO ENGAGE AT A HIGHER RPM. AT THIS TIME, I AM NOW AWARE OF A RECALL THAT WAS CONDUCTED IN 2003-2004 THAT INVOLVED NUMEROUS CARS OF VARIOUS MODELS. HOWEVER, MY CAR WAS NOT INCLUDED IN THIS RECALL. ACCORDING TO THE POSTS AND DOCUMENTS THAT I HAVE READ FROM NHTSA ON THE RECALL, THE TRANSMISSION MUST BE REPLACED. *TR
THE ELECTRIC SEAT HEATER ON THE DRIVER'S SEAT DEVELOPS A VERY HOT SPOT ON THE SEAT. IT APPEARS EITHER THE TEMPERATURE CONTROL WILL NOT AUTOMATICALLY TURN OFF OR IT WILL NOT REGULATE THE SEAT HEATER. THE SEAT HEATER ON/OFF SWITCH MUST BE TURNED OFF MANUALLY BEFORE A SKIN BURN OR FIRE WITHIN THE SEAT OCCURS. *TR
FRONT AND SIDE MOTOR MOUNTS ON 2004 HONDA PILOT NEED REPLACEMENT AFTER ONLY 89K MILES OF CITY DRIVING. *TR
I AM AN OWNER OF A 2004 HONDA PILOT (PURCHASED NEW AND METICULOUSLY MAINTAINED) WITH 89,000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 30-50 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 75,000 MILES. AT SPEEDS OF 30-50MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. I RESEARCHED THE ISSUE ON THE INTERNET AND HAVE FOUND NUMEROUS SIMILAR COMPLAINTS ON HONDA VEHICLE OWNER FORUMS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. EVEN THOUGH MY VEHICLE IS NO LONGER UNDER WARRANTY, THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION/RESOLUTION PROGRAM TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADRESSED BY HONDA. *TT
VEHICLE SHUDDERS WHEN TRANSMISSION IS SHIFTING AT SLOW SPEED. *JB
GAS PEDAL STICKS IN HONDA PILOT . PROGRESSIVELY WORSE SINCE WE BOUGHT THE CAR NEW. NOW STICKS EVERY TIME YOU PRESS EVEN WHILE STOPPING AT STOP SIGNS OR LIGHTS. THRUSTS FORWARD. TRIED TO REPAIR 4 TIMES SINCE 20K MILES BY REPLACING CLEANING THROTTLE BODY. NOW 80K MILES. HONDA REFUSES TO FIX. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT SPEEDS OF 35 MPH AND APPLYING THE BRAKES TO APPROACH A TRAFFIC STOP, THE BRAKES DID NOT ENGAGE. THE CONTACT IMMEDIATELY SHIFTED INTO A LOWER GEAR AS THE VEHICLE PROCEEDED THROUGH THE TRAFFIC STOP, BARELY AVOIDING A CRASH. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THE MASTER CYLINDER HAD FAILED. THE MASTER CYLINDER WAS REPLACED BY THE DEALER HOWEVER; THE CONTACT STATED THE REPAIR DID NOT ADDRESS THE FAILURE. THE DEALER WAS UNABLE TO LOCATE THE EXACT CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 29000.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THROTTLE ASSEMBLY WAS REPLACED BECAUSE IT WOULD CONTINUOUSLY BECOME STUCK. THE THROTTLE ASSEMBLY MADE IT DIFFICULT TO ACCELERATE DUE TO THE ACCELERATOR BECOMING STUCK. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,761 UPDATED 08/19/13 *BF
I HAVE A 2004 HONDA PILOT AND I AM HAVING THE SAME PROBLEM THAT A LOT OF THE HONDA CARS ARE GETTING RECALLED FOR BUT MY VEHICLE IS NOT LISTED. YOU CAN REMOVE THE KEY WHILE THE GEAR SELECTOR IS NOT IN PARK. MY WIFE ROLLED FORWARD AND HIT A SAFETY POLE. SHE IS ALWAYS AFRAID OF DOING IT AGAIN WITH OUR KIDS IN THE CAR. I CALLED HONDA ABOUT THE REPAIR AND THEY SAID IT WAS NOT A RECALL. I DON'T UNDERSTAND HOW SOME HONDA CARS CAN GET RECALLED BUT MINE WILL NOT. I CALLED HONDA AND ASKED ABOUT THE COST OF THE REPAIR AND THEY TOLD ME IT WAS GOING TO BE EXPENSIVE. *TR
DEAR SIR/MADAM, MY 2004 HONDA PILOT HAS 58K MILES ON IT. I SCHEDULED A 60K MAJOR MAINTENANCE ON 3/19/2010. BUT ON 3/18/2010 ON MY WAY BACK HOME, THE CHECK ENGINE LIGHT WAS ON, THE CAR GOT VIBRATION AND SMOKE. I SENT MY CAR TO THE DEALER IMMEDIATELY AT ABOUT 7:00 PM ON 3/18/2010. ON 3/19/2010, THE DEALER CALLED ME AND SAID THE NO. 5 SPARK PLUG CAME OUT AND BURNED OUT THE COIL, IT'S A VERY UNUSUAL SITUATION. I WENT TO THE DEALER TO CHECK THE DAMAGES: THE SPARK PLUG ONLY HAS THE METAL PORTION LEFT, THE COIL BURNED OUT AND ONLY 1/3 OR 1/2 LEFT, THE CYLINDER HEAD GOT SOME DAMAGE TOO AND SOME METAL CHIPS REMAINED IN THE CYLINDER HEAD AND CYLINDER. I DID THE OIL CHANGES AND MAINTENANCE AT DEALERSHIP REGULARLY AND DROVE THE CAR GENTLY. I DON'T THINK THIS INCIDENT IS RELATED TO MY DRIVING STYLE. IT HAS TO BE QUALITY ISSUE ON EITHER THE COIL OR THE SPARK PLUG. BUT I AM NOT A MECHANICS AND DON'T KNOW IF THIS HAPPENED TO OTHER CARS. ALTHOUGH THE CAR IS OUT OF WARRANTY (3 YEARS/36K MILES), I REALLY THINK IT'S A SERIOUS QUALITY ISSUE. HONDA NEEDS TO TAKE CARE OF THIS ISSUE. I AM UNLUCKY, THIS HAPPENED TO ME, I AM LUCKY, IT HAPPENED TO ME NOT ON HIGHWAY. HOPE THE AUTHORITY CAN DO SOME INVESTIGATION AND URGE HONDA TO RESOLVE THIS ISSUE. THANKS. *TR
WATER LEAKS IN EVERY TIME IT RAINS AND GETS BOTH FRONT CARPETS WET. HONDA DENIES THE PROBLEM; I KNOW I'M NOT ALONG BECAUSE OTHERS CAN BE FOUND ON THE WEB. I ALSO KNOW THAT THIS IS A BODY SEEM FAILURE BUT HONDA WANTS TO CHARGE YOU HUNDREDS BECAUSE IT'S OUT OF WARRANTY. *TR
FLASHING D INDICATOR IN 2004 HONDA PILOT - AUTOMATIC TRANSMISSION MODEL HAS ABOUT 92,000 MILES AND DURING DRIVING DEMONSTRATED A FLASHING "D" DRIVE INDICATOR ON THE DASHBOARD. TOOK TO DEALER AND THEY ADVISED PRESSURE SENSOR ON 4TH GEAR NEEDED TO BE REPLACED. APPEARS NUMEROUS SIMILAR COMPLAINTS EXIST ON THE INTERNET FOR 2003 AND 2004 HONDA PILOT VEHICLES. *TR
I HAVE A 2004 HONDA PILOT AND MY SRS DASH LIGHT HAS COME ON AT LEAST 3 TIMES. THE LAST TIME WAS WHEN I PLACED MY COMPUTER ON THE FRONT PASSENGER SEAT. THE LIGHT CAME ON AND WILL NOT GO OUT. EACH TIME IT COST OVER $100 THE REPAIR/RESET. THIS IS UPSETTING THAT THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. *TR