2010 Honda Pilot Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE CONTACTED THE DEALER RICK CASE HONDA IN DAVIE FL. SEVERAL TIMES SINCE EARLY JULY TO SCHEDULE MY VEHICLE FOR THE RECALL REPAIR. SINCE THEN THEY HAVE NOT REPAIRED MY VEHICLE. IT HAS BEEN OVER 60 DAYS. I HAVE HAD THIS PROBLEM WITH OTHER RECALLS AS WELL. I WANT MY VEHICLE FIXED.I WILL CONTACT AN ATTORNEY SOON IF NOT REMEDIED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. DEALERSHIP NOT RESPONSIVE.60+DAYS. LIVE IN FLORIDA AN AREA OF HIGH ABSOLUTE HUMIDITY.

TAKATA RECALL NO ONE FROM HONDA HAS EVER CONTACTED ME EVEN THOUGH THEY HAVE HAD MY EMAIL AND CELL NUMBER FOR YEARS. NOR HAVE I BEEN GIVEN ANY INFORMATION AS TO WHEN I MIGHT EXPECT THIS RECALL TO BE ACTED ON.

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE COMPLIANCE BUSHINGS CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNED A 2010 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAGS DEPLOYED UNEXPECTEDLY. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE BLOCK DIVIDER. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS UNKNOWN.

TAKATA RECALL HONDA INFORMED US IN JULY THAT OUR PASSENGER SIDE AIRBAG IS DEFECTED AND WHEN WE CALLED TO GET IT REPAIRED WE WERE INFORMED THEY WERE ON BACK ORDER AND WOULD CALL US WHEN THEY COME IN. AS OF AUGUST 31ST, WE STILL HAVE NOT HEARD FROM HONDA. WE HAVE BEEN HAVING TO DRIVE 2 CARS AROUND WHILE WE ARE IN TOWN AS WE CAN'T GET OUR WHOLE FAMILY TO FIT GIVEN THERE ARE 2 KIDS IN CAR SEATS STILL. WE ONLY REQUESTED ALTERNATE TRANSPORTATION FOR OUR ROAD TRIP LABOR DAY WEEKEND AS IT'S A FAMILY TRIP AND WE CAN'T USE THE 3RD ROW SEAT OF OUR PILOT GIVEN WE HAVE TO PUT OUR SUIT CASES IN THE BACK. LISA (PHONE NUMBER 909-664-9269) FROM AMERICAN HONDA CLAIM REP WAS EXTREMELY RUDE TWISTING MY WORDS AROUND AND MAKING THE SITUATION COMPLETELY WORSE WHEN IT DID NOT HAVE TO BE. SHE SAID THAT HONDA WILL NOT PROVIDE US ALTERNATE TRANSPORTATION AND THEREFORE WE WILL HAVE TO USE ALL THE SEATS IN OUR CAR WHICH IS UNSAFE IN ORDER TO FIT OUR 2 SUITCASES AND OUR FAMILY. I WILL SAY THAT THE HONDA AUTOMOBILE CUSTOMER SERVICE REPS THAT ANSWERED THE INITIAL CALL WERE EXTREMELY NICE AND HELPFUL (I ONLY GOT ONE NAME AND THAT WAS VIRGINA). HOWEVER ONCE OUR CLAIM GOT MOVED UP TO THE CLAIM REPS IS WHEN I DIDN'T RECEIVE ANY RESPECT OR UNDERSTANDING OF OUR SITUATION AND FORCING US TO BE IN AN UNSAFE SITUATION.

MY VEHICLE HAS ABOUT 145K MILES. FOR A COUPLE YEARS NOW, IT HAS SHUDDERED WHEN ACCELERATING BETWEEN 25-40 MPH. FEELS LIKE TRANSMISSION ISSUE. I HAVE MAINTAINED TO THE LETTER. WHEN I DID SOME RESEARCH, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL AND HONDA HAS YET TO REMEDY IT. I TOOK IT TO AN INDEPENDENT DEALER AND THEY CONFIRMED IT WAS TRANSMISSION OVERHAUL NEEDED BASED ON COMPUTER ERROR CODES AND TROUBLESHOOTING. I WANTED TO REPORT THIS AS I BELIEVE HONDA IS TURNING THE OTHER WAY ON A CRITICAL SYSTEM (THAT CAN BE SAFETY RELATED) ON THIS MODEL.

TAKATA RECALL - WE RECEIVED THE INITIAL RECALL LETTER FROM HONDA AND IMMEDIATELY TOOK OUR VEHICLE IN FOR SERVICE. WE WERE TOLD THAT PARTS WOULD BE ORDERED AND IT COULD TAKE 3 MONTHS. 6 MONTHS HAVE PASSED AND THE AIRBAG HAS NOT BEEN REPAIRED. WITH 2 SMALL CHILDREN WHO RIDE IN THE VEHICLE EACH DAY, THIS IS UNACCEPTABLE. WE ASK FOR YOUR HELP IN GETTING OUR AIRBAG(S) REPLACED.

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE RECEIVED NOTICE OF THE RECALL. CALLED MY DEALERSHIP IN JUNE, THEY TOLD ME THEY WOULD ORDER AIRBAGS. I AM STILL WAITING FOR THE AIRBAGS TO BE REPLACED. I WROTE AMERICAN HONDA ASKING FOR A RENTAL CAR BECAUSE I HAVE CHILDREN IN MY CAR FOR CARPOOL TO/FROM SCHOOL AND HAVE BEEN TOLD NO THAT "HONDA IS NOT PREPARED TO DO THAT". BUT I AM STILL WAITING FOR THE AIRBAGS. IT HAS BEEN 3 MONTHS; THAT IS MUCH TOO LONG.

TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING 55 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AS IF A TIRE WERE DEFLATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THERE WERE SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT DETACHED, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

EXCESSIVE VIBRATION IN FRONT END WHEN ECO LIGHT TURNS ON INDICATING CYLINDER SHUT DOWN AND WHEN DRIVING OVER 30 MPH PROBLEM BEGAN AFTER APPROX 50,000 MILES. *TR

TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE FAILED DUE TO PREMATURE OIL CONSUMPTION, WHICH CAUSED THE ENGINE CAMSHAFT TO FAIL. THE MECHANIC REPLACED THE ENGINE; HOWEVER, THE ENGINE FAILED AGAIN DUE TO PREMATURE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE STOPPED WORKING TWICE. UPDATED 11/28/18*JB

ELECTRICAL SHORT IN DRIVER'S SIDE OUTSIDE POWER MIRROR. WHEN ADJUSTED IN, A SHORT BLOWS FUSE #36 (10A). IT ALSO LOOSES POWER HEATER, DEFOGGERS (FRONT AND REAR). 63,000 MILES.

I TOOK MY VEHICLE TO ALL STAR HONDA IN MILWAUKEE WI WHEN I RECEIVED A LETTER OF RECALL FOR BUSHINGS. I EXPLAINED I HAD BEEN HAVING MULTIPLE OTHER ISSUES THAT I HAD NOT HAD TIME TO BE WITHOUT MY CAR TO LEAVE IT FOR REPAIR. THE SERVICE AGENT EXPLAINED SPARK PLUGS WERE RECALLED WHICH WOULD RESOLVE THE SLUGGISH TAKE OFF I REPORTED. SHE ALSO SAID THE TRANSMISSION SWITCH I HAD REPLACED WAS IN NEED OF AN UPDATE WHICH WOULD FURTHER CURE MY PROBLEMS. FINALLY THEY WERE TO CHECK THE BUSHINGS DUE TO RECALL. SHE ASSURED ME THE RECALLS WOULD CURE ALL BUT THE RADIO ISSUE I HAD BUT THEY WOULD CHECK THAT OUT WHILE THEY HAD MY VEHICLE. THEY FOUND NOTHING BUT THE BUSHINGS. I FILED COMPLAINT WITH HONDA CORP THAT DEALER WONT UPHOLD RECALLS AS THEY DONT GET ERROR CODES. THEY TOLD CORP REP THEY HAD MY CAR SEVERAL DAYS WHICH IS A LIE. THEY HAD IT ABOUT 4 HOURS FROM WHEN THEY OPENED UNTIL I PICKED UP. CORP REP SAID NOTHING ELSE WE CAN DO. MEANTIME, I HAVE NO BRAKES ON COLD WINTER DAYS AND MY CAR PUTS ALONG GETTING ON THE FREEWAY UNTIL IT JERKS, RPM'S DROP AND THEN I ZOOM UP TO SPEED QUICKLY. I WOULD HAVE TO CHECK RECEIPTS FOR EXACT DATE I WAS AT DEALER & FILED COMPLAINTS.

OIL CONSUMPTION

2012 COMPLAINED OF STEERING WHEEL VIBRATION EXCESSIVE WHEN BREAKING AT HWY SPEED WHILE UNDER WARRANTY. DEALER CUT FRONT ROTORS AND REPLACED BRAKES. BROUGHT CAR TO DEALER THIS WEEK WITH SAME PROBLEM. THEY CALLED TO SAY THE COMPLIANCE BUSHINGS/LOWER CONTROL ARMS WERE BAD. THEY REPLACED THEM, CUT ALL 4 BRAKE ROTORS AND REPLACED BRAKES. THERE IS A NEW PART WITH NEW PART # FOR COMPLIANCE BUSHINGS. ASKED FOR A ZONE REP TO SEE. DEALER SAID NO. CONTACTED JEFF AT HONDA AMERICA WHO IS A REGIONAL CASE MGR. PEOPLE AT THE DEALERSHIP TOLD TO ME THAT THIS IS A COMMON WITH PILOTS. PLEASE LOOK INTO THIS WHY WOULD HONDA PAY TO RETOOL A PART IF IT WAS NO PROBLEM WITH THE ORIGINAL!

THE ENGING MISS FIRES FOULING SPARKS PLUGS BURNS OIL ABOUT 2 QUART EVERY OIL CHANGE HONDA SHOP SAID IT'S THIS PART AND THAT PART ENGING ONLY HAS 1'2000 MILES ON THE HIWAY CITY STREETS RUNS BAD.

TL*THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE THAT WAS IN FRONT OF HIM. AFTER IMPACT, THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACTS FOOT WAS DEPRESSING THE BRAKE PEDAL. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES AS A RESULT OF THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,515.

RECENTLY HAS BEEN GIVING RATTLING NOISES FROM UNDER THE PASSENGER SIDE FRONTWHEEL WHILE GOING OVER BUMPS. DIAGNOSED BY HONDA DEALER TO BE AN ISSUE WITH WORN COMPLIANCE BUSHINGS. ALTHOUGH VEHICLE UNDER HONDACARE EXTENDED WARRANTY, THEY WOULD ONLY COVER REPLACEMENT OF THE BUSHING. I HAVE TO BEARCOST OF WHEEL ALIGNMENT WHICH IS A CONSEQUENCE OF THE DEFECTIVE PART FROM HONDA. THAT IS 118 DOLLARS FOR WHEEL ALIGNMENT. DROVE THE CAR OUT OF THE DEALERSHIP AND AGAIN HEAR THE RATTLE OVER BUMPS. SO HAVING TO GO AGAIN TO THE DEALERSHIP IF THEY CAN DIAGNOSE THE PROBLEM. *TR

NOTICED THUMPING/RATTLING NOISES AND VIBRATIONS WHEN MOVING OVER ANY SIZE BUMPS AT ALL SPEEDS (MORE NOTICEABLE AT SLOW SPEEDS. ALSO, WHEN TRAVELING AT MODERATE TO HIGH SPEEDS OVER A DIP IN THE ROAD, THE FRONT END BOUNCED EXCESSIVELY. I TOOK THE CAR TO THE DEALER AND COMPLAINED ABOUT THE SUSPENSION: THEY SAID IT WAS NORMAL. THE CONDITIONS CONTINUED AND WHEN I TOOK IT IN FOR OIL CHANGE (60,000 MILES), I COMPLAINED AGAIN ABOUT THE SUSPENSION, AND THIS TIME THEY SAID IT WAS THE COMPLIANCE BUSHINGS ($1000.00 INSTALLED). I DECLINED AND TOOK MY CAR TO A NON-HONDA REPAIR SHOP AND THEY SAID THE PROBLEM WAS THE FRONT END STRUTS. NOTE: HONDA HAS NOT RELEASED EITHER THE STRUTS OR THE COMPLIANCE BUSHINGS TO BE MADE AS AFTER MARKET PRODUCTS** SO, YOU CAN ONLY PURCHASE THESE PARTS FROM HONDA.**

DURING REGULAR MAINTENANCE FOR A 2010 HONDA PILOT WITH 80350 MILES, DEALERSHIP INFORMED CUSTOMER THAT THE FRONT COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. VEHICLE IS OUT OF WARRANTY AND REPAIRS WILL COST CLOSE TO $1100 (COMPLIANCE BUSHING, POWER STEERING FLUSH, FRONT SWAY BAR REPLACEMENT, BRAKE FLUID REPLACEMENT, AND 4 WHEEL TIRE ALIGNMENT). CUSTOMER HAD NOT NOTICED ANY PROBLEMS BEFORE TAKING CAR TO THE DEALERSHIP. CUSTOMER HAD NOTICED WHILE RESEARCHING HONDA COMPLIANCE BUSHINGS ON THE INTERNET AN EXCESSIVE AMOUNT OF COMPLAINTS FOR LOW MILEAGE VEHICLES. HARD TO BELIEVE THAT A COMPANY LIKE HONDA THAT PREACHES QUALITY CAN HAVE AN EXCESSIVE AMOUNT OF SUSPENSION COMPLAINTS ON LOW MILEAGE VEHICLES AND HAVE NOT ADDRESSED THE PROBLEM WITH A VOLUNTARY RECALL. SAW AT LEAST 3 COMPLAINTS ON THIS SITE ALONE, JUST FOR THE 2010 PILOT. ALSO APPEARS TO BE A COMMON PROBLEM ON OTHER MODELS. RIDICULOUS, WILL NOT BUY ANOTHER HONDA. PERIOD. *TR

MY WIFE WAS DRIVING DOWN THE STREET AND SHE WAS GOING TO GET INTO ANOTHER LANE SHE CHECKED HER MIRRORS AND TOOK A GLANCE OVER HER SHOULDER. WHEN SHE LOOKED BACK SHE NOTICED A CAR HAD STOPPED IN THE LANE. SHE THEN SLAMMED ON HER BRAKES IN WHICH AT THAT TIME SHE SAID IT FELT THAT LIKE THE CAR WAS STILL PULLING AGAINST HER BRAKING. AFTER SHE HIT THE PERSON IN FRONT OF HER PUSHING THE ADVERSE VEHICLE FORWARD. HER CAR THEN CONTINUED ACCELERATING AS SHE WAS BRAKING AND SLAMMED INTO THE ADVERSE VEHICLE AGAIN. HER CAR ONLY STOPPED BY PUTTING THE CAR IN PARK. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HAVING A SET OF WINTER TIRES INSTALLED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT WHEEL STUDS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

MY VEHICLE HAD BEEN REPOSES BREAKING THE BRIDGE OF PEACE. I LIVE IN A CLOSED GATED CONDOMINIUM,THE TOW COMPANY TOOK BREAK INTO THE CONDOMINIUM. TOOK MY CAR WITHOUT NOTICE,NO NOTES LEFT NO TELLING THE PROPERTY MANAGER. NO TELLING THE INSITE SECURITY SERVICE,THE HONDA FINANCIAL REPO DEPARTMENT DO NOT WANT TO TALK TO ME CUSTOMER SERVICE JUST SAID TO WAIT UNTIL THEY CALL ME BUT EVERY DAY IS MONEY FOR STORAGE AND THEY DON'T RESOLVE THE ISSUE,I PAY LAST SEPTEMBER,THEY YOLD ME THAT A LETTER WAS MAILED TO MY HOUSE BUT THEY MISTAKE MY ADDRESS FROM 1331 CORRECT TO 1313 SO I WASN'T AWARE. I MAKE 5YRS OF PAYMENT JUST NEED TO DO 5 MORE TO FINISHED MY CONTRACT OWE THEM NOW 2 MONTH THAT I WASN'T AWARE BECAUSE I MADE PAYMENTS ONLINE.THEY TOOK MY PAYMENT LAST MONTH AND NEVER SAID A WORK.THIS IS A FRAUD TO STOLE MY CAR THAT IS WORTH $25,000.NEED HELP I BUY IT NEW FROM DEALER AT CALIFORNIA 2009 CURRENTLY REGISTER TO ME IN MIAMI FLORIDA SINCE 2013. *TR

A LADY HIT MY CAR, SHE WAS PULLING OUT OF A PARKING SPOT IN A SUPERMARKET WITHOUT LOOKING,MY CAR WAS ALREADY OUT OF THE SPOT.SHE CRUSHED MY REAR BUMPER.AT 3 TO 5 MILES PER HORA ,NO BIG INCIDENT, BUMPER HAD SCRATCH SHE BROKE HER REAR LIGHT MICA,I HAD MY WIFE AND 3 YRS OLD KID WITH ME,SHE HAD HER HUSBAND AND 30 YRD OLD SON. 1PM ON 9/1/2014 WE TOGETHER WAIT 3 HRS FOR THE POLICE,TALKING,SITTING,EATING,EVERYBODY WAS FINE,POLICE ARRIVE NO TICKET,NOW MY INSURANCE TOLD ME THEY ASKING FOR MONEY.THE 3 OF THEM ASKING FOR MEDICAL. SHE HIT MY CAR ON PURPOSE TO COMMIT FRAUD. *TR

DURING REGULAR MAINTENANCE FOR A 2010 HONDA PILOT WITH 42501 MILES, OWNER WAS INFORMED OF AN UNSAFE CONDITION RESULTING FROM A ROUTINE INSPECTION. DEALERSHIP INFORMED CUSTOMER THAT THE FRONT COMPLIANCE BUSHINGS WERE WORN/LOOSE. DEALERSHIP INFORMED CUSTOMER THAT THIS UNSAFE CONDITION COULD RESULT IN EXCESSIVE TIRE WEAR, VIBRATION & POSSIBLE LOSS OF CONTROL OF VEHICLE IF NOT CORRECTED. VEHICLE IS OUT OF WARRANTY AND IT WILL COST $628.00 TO REPLACE BOTH FRONT BUSHINGS AND ANOTHER $98.98 FOR AN ALIGNMENT THAT WILL BE NEEDED AFTER BUSHINGS ARE REPLACED. TOTAL COST OF 726.98. CUSTOMER HAD NOT NOTICED ANY PROBLEMS, BEFORE TAKING CAR TO THE DEALERSHIP. CUSTOMER HAD NOTICED WHILE RESEARCHING HONDA COMPLIANCE BUSHINGS ON THE INTERNET AN EXCESSIVE AMOUNT OF COMPLAINTS FOR LOW MILEAGE VEHICLES. HARD TO BELIEVE THAT A COMPANY LIKE HONDA THAT PREACHES QUALITY CAN HAVE AN EXCESSIVE AMOUNT OF SUSPENSION COMPLAINTS ON LOW MILEAGE VEHICLES AND HAVE NOT ADDRESSED THE PROBLEM WITH A VOLUNTARY RECALL. SAW AT LEAST 3 COMPLAINTS ON THIS SITE ALONE, JUST FOR THE 2010 PILOT. ALSO APPEARS TO BE A COMMON PROBLEM ON OTHER MODELS. *TR

TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL SOUND AND THE STEERING WHEEL BECAME LOOSE. THE DEALER STATED THAT THE FRONT COMPLIANCE BUSHING FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,056.

OUR HONDA PILOT ROUTINELY BECOMES SLUGGISH AND HESITATES DURING ACCELERATION. THIS PATTERN ONLY TAKES PLACE AT SPEEDS BETWEEN 20-35 MPH. THIS IS VERY DANGEROUS WHEN ENTERING A HIGHWAY AND ATTEMPTING TO ACCELERATE TO JOIN THE FLOW OF TRAFFIC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR WINDSHIELD CRACKED WITHOUT IMPACT OR VISIBLE TRAUMA. A LARGE CRACK APPEARED IN THE CAR WINDSHIELD AFTER CAR WAS PARKED IN THE SUN. CRACK STARTS TO RUN FROM ABOUT 5 INCHES BELOW THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND THEN TRAVELS APPROXIMATELY 16 INCHES MOSTLY STRAIGHT DOWN TO THE BOTTOM OF THE WINDSHIELD AND THEN TRAVELS THE ENTIRE WIDTH OF THE WINDSHIELD TO THE BOTTOM OF THE DRIVER'S SIDE. CAR WAS NOT BEING DRIVEN AT THE TIME OF THE INCIDENT. THERE ARE NO VISIBLE CHIPS, IMPACT PITS OR ANY SUCH INDICATIONS THAT WINDSHIELD WAS STUCK BY AN OBJECT, STONE, ROCK, ETC. ALONG THE ENTIRE LENGTH OF THE CRACK. *JS

WHEN BRAKING STEERING SHAKES VIOLENTLY AND I HAD BOTH FRONT BRAKES AND ROTORS REPLACE AND HAD CALIPER CHECK

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS RECURRING. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE ONLY OCCURRED IN COLDER WEATHER, IN ADDITION TO THE BRAKE VALVE BOOSTER NEEDING TO BE REPLACED BECAUSE IT WAS PREVIOUSLY INSTALLED IMPROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR

FRONT SUSPENSION BUSHINGS DEGRADE QUICKLY AND VEHICLE DOES NOT KEEP ALIGNMENT. ALSO ALLOWS CAR TO SHAKE DURING HIGH SPEED BRAKING. BUSHINGS WERE REPLACED AT 29990 MI, NOW AT 34,500 MI SAME PROBLEM IS OCCURRING. *TR

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE VEHICLE WAS BEING SERVICED FOR REGULAR MAINTENANCE WHEN THE CONTACT WAS INFORMED THAT THE BUSHINGS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED BY REPLACING THE BUSHINGS. THE CONTACT HAD NOT EXPERIENCED ANY ISSUES BECAUSE OF THE DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.

DRIVING ALONG AT NORMAL HIGHWAY SPEEDS AND THE EMISSION MANAGEMENT INDICATOR LIGHT STARTED BLINKING. TOOK VEHICLE TO HONDA DEALERSHIP FOR INSPECTION AND FOUND OUT THAT THERE WAS A SOFTWARE UPDATE NEEDED FOR THE FUEL MANAGEMENT CONTROL SYSTEMS AS HONDA WAS GETTING MULTIPLE COMPLAINTS OF EARLY SPARK PLUG FOULING DUE TO INCORRECT MANAGEMENT OF THE ECO DRIVE STATE. WE FOUND OUT THAT WE HAD LOST 4 OUT OF 6 CYLINDERS DUE TO THE SPARK PLUGS BEING FOULED. THIS COULD HAVE BEEN A SERIOUS SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON A INTERSTATE HIGHWAY HAD ALL THE CYLINDERS BEEN LOST AT ONE TIME. WAS TRAVELING WITH WIFE AND 2 KIDS AT TIME OF INCIDENT. TO ME THERE SHOULD BE A RECALL FOR 2010 HONDA PILOTS AS THIS IS A KNOWN PROBLEM THROUGH HONDA. THE SOFTWARE UPDATE WAS STILL COVERED UNDER WARRANTY BUT THE REPLACEMENT OF THE PLUGS WAS NOT AS THEY ARE CONSIDERED A NORMAL WEAR AND TEAR ITEM EVEN THOUGH THEY LASTED FOR LESS THAN HALF OF THE EXPECTED LIFE OF A SPARK PLUG. *TR

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED EXCEPT THE DRIVER'S SIDE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V016000 (AIR BAGS). A POLICE REPORT WAS TAKEN AND THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES. THE FAILURE AND CURRENT MILEAGES WERE 50,000. *TR

CRUISING ON THE HIGHWAY THE "CHECK ENGINE" LIGHT CAME ON AND CAR STARTED PUTTING AND DECELERATING (LOSS OF POWER). PRESSING ON THE GAS PADDLE COULD HARDLY SUSTAIN SPEED. DROVE TO DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A FAULTY SPARK PLUG. THE SAME HAS HAPPENED BEFORE WITH ANOTHER SPARK PLUG (THAT TIME UNDER WARRANTY) . ACCORDING TO HONDA DEALER SPARK PLUGS ARE REPLACED AT 100,000 MILES AND THIS VEHICLE HAS 40,000 MILES. SINCE IT HAPPENED TWICE ALREADY MOST LIKELY IT WILL HAPPEN AGAIN AND IT IS A DEFECTIVE SERIES OF SPARK PLUGS. HONDA US DECLINED TO ASSIST STATING THAT IT IS OUT OF WARRANTY (EVEN THOUGH THE DEALERSHIP DID INCLUDE IT UNDER WARRANTY UNDERSTANDING THAT THIS IS UN-ACCEPTABLE). THIS SEEMS TO BE A PREVALENT PROBLEM IN HONDA PILOT (SEE OTHER COMPLAINTS ON THE INTERNET). CAN YOU HELP? I WOULD LIKE HONDA TO REPLACE ALL SPARK PLUGS. *TR

NOTICED THAT MY PILOT WAS VIBRATING AFTER TAKING IT IN FOR A ROUTINE OIL CHANGE AT SPEEDS FROM 45-60MPH. TOOK BACK IN AND THEY EXPLAINED NEW TIRES, ALIGNMENT AND BALANCE WOULD FIX. AFTER SPENDING 280$ ON BRAKES 218$ ON BALANCING AND ALIGNMENT AND 700$ ON NEW TIRES STILL HAVE A VIBRATION. DIDN'T NOTICE IT TO BE AS MUCH BUT THERE STILL IS A VIBRATION. I PLAN TO TAKE IT IN AGAIN BUT REFUSE TO SPEND ANYMORE MONEY FOR THEY TO TRY AND FIGURE OUT WHAT'S WRONG WITH IT. THIS IS ONLY A 2010 WITH 38,000 MILES . AFTER LOOKING ONLINE I HAVE SEEN OTHER COMPLAINTS THAT ARE VERY SIMILAR. I WANT TO GO ON A FAMILY TRIP THIS SUMMER BUT FEEL I CAN'T TAKE IT ON A LONG TRIP!!! HAVE SEEN THAT IT COULD BE A TRANSMISSION PROBLEM SO DON'T WANT TO MAKE MATTER WORSE. HONDA NEEDS TO RECALL!!! *TR

I BROUGHT THE VEHICLE TO HONDA CITY, LIVERPOOL, NY BECAUSE OF AN ISSUE WITH COMPLIANCE BUSHING IDENTIFIED BY AN INDEPENDANT MECHANIC. THE MECHANIC AND SERVICE ADVISOR BOTH AGREED THAT THE BUSHING HAS SIGNS OF PREVIOUS LEAK AND IS VISUALLY DAMAGED WHICH CAN BE SEEN BY CRACKED RUBBER. THEY ALSO TOLD ME THAT SINCE THE TSB SAYS IT HAS TO BE A VISUAL LEAK OR POPPING IT DOESNT QUALIFY FOR REPLACEMENT. THEREFORE I CURRENTLY AND DRIVE A VEHICLE WITH A DEFECTIVE SUSPENSION BUSHING WHICH THE MANUFACTURER KNOWS ABOUT BUT BECAUSE OF THE WORDING OF THE TSB THEY WILL NOT REPLACE. I AM NOT SURE HOW THIS WORKS OR WHAT CAN BE DONE BUT I'M TRYING TO FIGURE OUT IF I HAVE TO BE INVOLVED IN A ACCIDENT RESULTING FROM THE FAILURE OF THIS COMPONENT BEFORE MY CONCERN WILL BE TAKEN SERIOUSLY BY THE DEALER AND MANUFACTURER. *JS

COMPLIANCE BUSHING TORE AND LEAKS CAUSING IRREGULAR TIRE WEAR AND HANDLING ISSUES. NOTICED FROM ONLINE FORUMS THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. *TR

CAR HAS BEEN BURRING OIL FOR YEARS. I HAVE TALKED TO AND TAKEN IT TO HONDA SEVERAL TIME. I ALWAYS GET THE SAME ANSWER. IT'S NORMAL TO BURN A QUART EVERY 1000 MILES.

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BOLT ON THE ENGINE WELD TANKER CAME APART, CAUSING THE ENGINE TO STALL. THE VEHICLE WAS MERGED TO THE SHOULDER AND THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT DRIVABLE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE ENGINE WELD TANKER BOLT CAME APART AND THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000.

SIGNIFICANT STEERING WHEEL VIBRATION WHEN APPLYING THE BRAKES WHILE GOING DOWNHILL ON HIGHWAY 160 IN COLORADO. TOOK THE VEHICLE TO HONDA DEALER WHO REPLACED LEFT FRONT BRAKE ROTOR AND RE-SURFACED RIGHT FRONT BRAKE ROTOR. APPROXIMATELY ONE YEAR LATER ON 6/14/2013, I EXPERIENCED THE SAME PROBLEM AGAIN; THE CAR HAD APPROXIMATELY 33,000 MILES AT THIS TIME. THE HONDA DEALER RECOMMENDED ANOTHER FRONT ROTOR RESURFACE, BUT HE WANTED TO CHARGE ME FOR IT. CLEARLY THIS VEHICLE HAS A BRAKE ISSUE; I'VE NEVER HAD A PROBLEM LIKE THIS WITH ANY OTHER VEHICLE. FRONT BRAKE ROTORS SHOULD NOT REQUIRE RESURFACING OR REPLACEMENT EVERY 10,000 MILES. *TR

THERE IS A DESIGN FLAW IN THE 2010 HONDA PILOT IN WHICH THE CONDENSER IN PLACED WITHIN A POSITION THAT IS VULNERABLE TO CONTACT FROM ROCKS, PEBBLES, AND OTHER ROAD DEBRIS DURING NORMAL DRIVING CONDITIONS ON PAVED ROADWAYS, AND THAT HONDA FAILED TO DESIGN THE VEHICLE EITHER TO WITHSTAND THIS IMPACT OR WITH A GUARD OR GRILL THAT WOULD PROTECT THE CONDENSER DESPITE THE "CLEAR VULNERABILITY" OF THE CONDENSER TO THIS DEBRIS CONTACT. ON MAY 11, 2012, A PEBBLE FLEW UP FROM THE ROADWAY AND ENTERED THE CONDENSER THEREFORE DESTROYING IT. HONDA HAS ADMITTED THAT THIS IS A DESIGN FLAW THAT WAS SOLVED WITH THEIR 2011 AND 2012 MODELS OF THE HONDA PILOT. *JS

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 2 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE ENGINE RPMS INCREASED EXCESSIVELY AS THE ENGINE ROARED LOUDLY. THE DRIVER APPLIED THE BRAKES HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY AND CAUSED THE DRIVER TO CRASH INTO A BRICK WALL THE DRIVER SUSTAINED INJURIES TO THE RIBS, BACK AND THE STERNUM AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000...UPDATED 05/01/13 *BF

2010 HONDA PILOT. CONSUMER STATES DURING A ROUTINE CLEANING, THE LIFT UP GLASS HATCH DETACHED FROM THE GAS-PRESSURIZED STRUTS, SWINGING IN A CLOCK WISE MOTION ULTIMATELY HITTING THE REAR BUMPER, FALLING TO THE GARAGE FLOOR AND BREAKING *TGW THE INTERNAL HATCH CASTING, EXTERIOR HATCH AND BUMPER WERE ALSO DAMAGED. THE CONSUMER SUSTAINED SEVERAL BRUISES AND CUTS DURING THE EVENT WITH SOME SCARING REMAINING ON HIS ARM. *JB UPDATED 03/14/12. *JB