NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE GASKET ON THE SPOOL VALVE ON OLDER HONDA PILOTS IS KNOWN TO FAIL. THE FAILURE RESULTS IN OIL LEAKING ONTO THE ALTERNATOR WHICH FILL CAUSE THE ALTERNATOR TO EVENTUALLY FAIL RESULTING IN A LOSS OF POWER TO THE VEHICLE. THIS RECENTLY TO MY WIFE WHILE DRIVING ON A BUSY HIGHWAY. OIL LEAKING FROM THE SPOOL VALVE FOULED THE ALTERNATOR RESULTING IN THE LOSS OF POWER TO THE VEHICLE INCLUDING TO THE POWER BRAKES AND POWER STEERING. THIS ENGINEERING FAILURE CAUSES A HAZARDOUS SITUATION. THE VEHICLE HAD BEEN RECENTLY SERVICED BY HONDA FOR AN OIL CHANGE AND THE ISSUE WAS NOT NOTICED. AT MINIMAL, HONDA SHOULD RECOMMEND REPLACEMENT OF THE GASKET AS PART OF ROUTINE SERVICE AFTER A PERIOD OF TIME OR CERTAIN MILEAGE. A SIMPLE GOOGLE SEARCH IDENTIFIED THIS ISSUE WITH OLDER MODEL HONDA PILOTS.
WHILE TRYING TO STOP AT A RED LIGHT ON A REGULAR CITY STREET LAST NIGHT MY CAR KEPT ON MOVING EVEN WHEN PUSHING REALLY HARD ON THE BRAKES!! I SWITCHED THE GEAR TO NEUTRAL AND THE ENGINE MADE A VERY LOUD NOISE AND I KEPT ON MOVING THE GEAR BETWEEN NEUTRAL PARK AND SO TILL THE GAS PEDAL GOT DISENGAGED AND CAR WENT BACK TO NORMAL . LUCKILY NO CARS WERE IN FRONT OF ME AND NO ONE GOT HURT.
THE PAINT IS PEELING OFF OF THE ROOF AND HOOD OF THE VEHICLE. IT IS A WHITE 2012 HONDA PILOT.
PAINT IS PEELING OFF ON THE HOOD AND ROOF.
MY PAINT IS PEELING ON THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF.
TAKATA RECALL
MY CAR SUDDENLY ACCELERATED FOR NO KNOWN REASON AND THE BRAKES WOULD NOT STOP THE CAR. THIS HAS HAPPENED 2 TIME IN ONE WEEK. FIRST TIME IT WAS MOVING AT A VERY SLOW RATE AS I WAS COMING TO A STOP AT A STOP LIGHT. THE SECOND TIME I WAS SITTING IN LINE AT A DRIVE THRU, WAITING TO MOVE FORWARD, WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR SUDDENLY ACCELERATED AND WHEN I PUSHED ON THE BRAKE PEDAL IT WENT TO THE FLOOR AND WOULD NOT STOP THE CAR. I TOOK THE CAR TO MY GARAGE AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. I DON'T KNOW WHAT IS CAUSING THIS BUT I AM NOT SURE IF I SHOULD KEEP THIS CAR, AFTER I REPAIR THE DAMAGE OR GET ANOTHER CAR? PLEASE CHECK CARCOMPLAINTS.COM
TOOK CAR INTO DEALERSHIP FOR AIRBAG RECALL, WAS TOLD LOWER BUSHINGS LEAKING AND LOWER CONTROL ARM NEEDED TO BE REPLACED. DECLINED REPAIRS TO RESEARCH FURTHER. CAR SHAKES AT SPEEDS IN EXCESS OF 50 MPH. I HAVE SEEN SEVERAL COMPLAINTS WITH THIS PARTICULAR MODEL. HONDA NEEDS TO STEP UP AND REPLACE THEIR FAULTY PARTS!
TAKATA RECALL RECEIVED NOTICE IN MAIL THAT I HAD A VEHICLE WITH ONE OR MORE TAKATA AIRBAGS
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SIERRA HONDA OF SYLACAUGA (40941 US-280, SYLACAUGA, AL 35150 (256) 245-5000) REGARDING NHTSA CAMPAIGN NUMBER: 17V03000 (AIR BAGS). THE MECHANIC NOTICED THAT THE LEFT BUSHINGS LEAKED FLUID. IT WAS DIAGNOSED THAT THE LEFT COMPLIANCE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
TAKATA RECALL I WAS DRIVING AN HIT A DEER ON DRIVER SIDE, MY DRIVER SIDE AIRBAG DID NOT DEPLOY BUT THE PASSAGER SIDE DID I MENTIONED THIS TO THE INSURANCE AGENT THAT CAME OUT TO DETERMAND THE DAMAGE HE SAID THE LIGHT FOR THE AIRBAG SAID IT WAS FINE I TOLD HIM WELL IT DID NOT DEPLOY ?????? HUMMM THERE WAS NOT A POLICE REPORT MADE.I WAS DRIVING ABOUT 50 TO 55 MPH
BRAKE ROTORS WARPING AGAIN FOR THIRD TIME, 80,000 MILES. NO HARD BRAKING. MECHANIC TELLS ME HE SEES THIS A LOT WITH THIS MAKE AND MODEL. VERY SEVERE STEERING WHEEL SHAKING AND ALMOST LOSS OF CONTROL ON HIGHWAY WHEN EVEN SLIGHTLY BRAKING AT 60+ MPH
I WAS IN STOP AND GO TRAFFIC IN RUSH HOUR, TRAVELING IN THE MIDDLE LANE OF A 3 LANE INTERSTATE HIGHWAY. ONE OF MY DAUGHTERS WAS TRAVELING IN THE FRONT PASSENGER SEAT AND THE OTHER ONE WAS I SEATED BEHIND ME. I HAD BEEN TRAVELING FOR ABOUT 45 MINUTES AT A MAXIMUM SPEED OF APPROXIMATELY 20 MPH, AS TRAFFIC WOULD CLEAR AND THEN BECOME CONGESTED AGAIN. I WAS MAINTAINING ABOUT 5 CAR LENGTHS BETWEEN MY CAR AND THE CAR AHEAD OF ME. I TAPPED MY ACCELERATOR TO MOVE UP WHICH CAUSED MY PILOT TO SHOOT FORWARD. I THOUGHT TO MYSELF IT WAS LUCKY I HAD MAINTAINED A GOOD DISTANCE WITH THE CAR IN FRONT AND APPLIED THE BRAKES TO SLOW DOWN. THE CAR CONTINUED TO SURGE, AND I COULD HEAR THE ENGINE REVVING. I BEGAN SCREAMING, AND MY DAUGHTER IN THE FRONT SEAT WAS YELLING FOR ME TO HIT THE BRAKES. I TOLD HER I WAS PRESSING THE BRAKES, BUT THE CAR CONTINUED TO ACCELERATE, DESPITE MY APPLYING WITH GREAT PRESSURE ON THE BRAKE. MY DAUGHTER COULD ALSO HEAR THE ENGINE REVVING. WE SLAMMED INTO THE CAR IN FRONT OF US, AND CONTINUED MOVING. THIS CAR REAR ENDED A PICK UP TRUCK WHICH FINALLY STOPPED MY PILOT. BOTH FRONT SEAT AIRBAGS DEPLOYED, AND MY CAR BECAME ATTACHED TO THE CAR I REAR ENDED. LUCKILY, EVERYONE INVOLVED IN THE ACCIDENT WAS ABLE TO WALK AWAY, BUT IF THE DRIVER I HAD STRUCK HAD PASSENGERS, THERE DEFINITELY WOULD HAVE BEEN SEVERE INJURIES. I RECEIVED A TICKET FROM A STATE TROOPER FOR FAILURE TO MAINTAIN A SAFE DRIVING DISTANCE FOR AN ACCIDENT THAT WAS NOT MY FAULT.
The contact owns a 2012 Honda Pilot. The contact stated while at a stop light, the engine shuddered and the vehicle was unable to accelerate. The check engine, battery, traction control, and Variable Torque Management 4-WD system (VTM-4) warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed with piston and piston ring failure mentioned in Honda bulletin 13-082. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
THE SUNROOF OF MY 2012 HONDA PILOT SHATTERED FOR NO REASON AFTER A VERY LOUD EXPLOSION SOUND (SOUNDED LIKE A FIRE CRACKER INSIDE THE SUV). THIS HAPPENED AS MY SON, MOTHER IN LAW AND I WERE DRIVING AT HIGHWAY SPEEDS. THIS ABRUPT EXPLOTION AND BREAKAGE COULD HAVE BEEN DEADLY. I URGE THAT HONDA TAKES OWNERSHIP OF THIS ISSUE. I READ MANY BLOGS AND FOR MY SURPRISE IT SEEMS TO BE A COMMON ISSUE DUE TO POOR QUALITY MATERIAL OF CHOICE BY THE MANUFACTURERS. NOW THE WORST PART IS THAT THIS REPLACEMENT IS VERY EXPENSIVE AND NEITHER THE HONDA DEALER OR GEICO WANTS TO HELP AND NOW I HAVE TO PAY A DEDUCTIBLE OF $500. DEFINITELY NOT A FAIR BARGAIN FOR ME AFTER SPENDING $40,000 FOR A HONDA SUV
IN TWO INSTANCES WHEN PULLING INTO A PARKING SPACE AT A SLOW SPEED WITH MY FOOT ON THE BRAKE, THE PILOT SUDDENLY ACCELERATED CAUSING A COLLISION WITH (1) A TREE AND (2) A BUILDING. IN BOTH CASES MY FOOT WAS ON THE BRAKE. THE FIRST INCIDENT HAPPENED IN 2014 AND THE SECOND IN 2017. NEITHER OF THE INCIDENTS CAUSED BODILY HARM. IN THE 2014 INCIDENT POLICE WERE NOT CALLED AND IT WAS NOT REPORTED TO INSURANCE. IN THE 2017 INCIDENT POLICE WERE CALLED AND A CLAIM WILL BE FILED WITH INSURANCE.
GAS TANK LEAKS AFTER FILLING. STRONG ODOR OF GAS.
MY HONDA HAS 60K MILES ON IT. IN OCTOBER, I NOTICED VIBRATION AND SHAKING WHEN BRAKING AT HIGH SPEEDS. I HAD MY PADS REPLACED AND MY ROTORS MACHINED. HERE IT IS A FEW MONTHS LATER AND I'M HAVING THE SAME ISSUES, THE CAR SHAKES AND VIBRATES SEVERELY WHEN GOING DOWNHILL.
MY 2012 HONDA PILOT ROTOR WARP PREMATURELY RESULTING IN LOSS OF CONTROL AND INCREASED RISK FOR CRASH WHEN DRIVING AT MODERATE TO HIGH SPEEDS. AFTER BEING SHOOK TO DEATH AFTER HEAVY BREAKING, I TOOK MY PILOT TO THE DEALERSHIP. THEY SAID THEY ARE AWARE OF THE PROBLEM BUT ROTORS CARRY A 12K MILE WARRANTY. THEY SAY THAT THE ROTORS ARE NOT PROPERLY DESIGNED FOR THE WEIGHT OF THE VEHICLE. IN FACT, THEY UPDATED THE NEW PILOTS BECAUSE OF THIS ISSUE. ALSO, THE HAVE A REPLACEMENT FOR THE HONDA ODYSSEY BECAUSE OF THIS ISSUE BUT NOTHING FOR THE HONDA PILOT. THUS, I AM FORCE TO CHANGE OUT MY ROTORS EVERY 15K MILES BECAUSE OF HONDA'S POOR DESIGN. LOSS OF CONTROL OF THE VEHICLE DUE TO IMPROPERLY DESIGN ROTOR SHOULD BE RECALLED. THIS ON TOP OF HONDA KNOWINGLY AND ADMITTING THAT THERE IS A PROBLEM THAT AFFECTS SAFETY, IS PURE NEGLIGENCE. *TR
EXCESSIVE OIL USAGE - FOULING PLUGS - REDUCED GAS MILEAGE - VCM FAULT DTC 3400 TECHNICAL SERVICE BULLETIN (TSB #11-033)
BOTH FRONT WHEEL BEARINGS FAILED, CREATED A DRONING AND RUMBLING NOISE WHILE DRIVING. THERE WAS ALSO VIBRATION THROUGH THE CAR. IT WAS FELT AT ALL SPEEDS. THE DEALER REPLACED BOTH BEARINGS TO REPLACE FIX THE ISSUE AND APPEARS TO BE RESOLVED, BUT UNKNOWN IF THIS ISSUE WILL RETURN. SPOKE WITH A FRIEND THAT WITH A PILOT AND THIS ALSO HAPPENED TO HIS VEHICLE.
WHEN BACKING UP USING THE BACKUP CAMERA THE CAMERA DISPLAY WILL SOMETIMES GO BLACK ON THE SCREEN. I HAVE ALMOST ON TWO OCCASIONS ALMOST HIT SOMEONE BACKING OUT OF A PARKING LOT. THIS IS A INTERMITTENT PROBLEM THAT COMES AND GOES. I FEEL IT'S A SAFETY ISSUES TO HAVE YOUR VISION SUDDENLY CUT OUT WITH NO WARNING.
REAR BRAKE PADS RUSTED SOLIDLY TO CALIPERS. INOPERATIVE. FRONT BRAKES PADS RUSTED BUT STILL OPERATING. ONLY 23,000 MILES ON VEHICLE. A LOUD SCREECHING NOISE ALERTED ME TO A PROBLEM AS I BACKED OUT OF MY GARAGE. TOOK VEHICLE TO MECHANIC WHO TEST DROVE CAR AND KNEW WHAT PROBLEM WAS. HE TOOK OFF ALL 4 WHEELS ,PRIED PADS LOOSE FROM CALIPERS, SANDED OFF RUST, LUBED AND REINSTALLED PARTS. HE INFORMED ME THAT I NEEDED NEW CALIPERS, PADS AND HARDWARE. I CALLED DEALER AND WAS TOLD THAT BEING OUT OF WARRANTY, THAT THEY COULD DO NOTHING FOR ME. I THEN CALLED HONDA MOTOR CO. I WAS TOLD THAT VEHICLE WAS OUT OF WARRANTY AND THEY COULD DO NOTHING FOR ME.TO ME,THIS SEEMED A SAFETY ISSUE MORE THAN A WARRANTY ISSUE.
I GOT AN ACCIDENT ON 06/30/2016 AND STILL WAITING FOR MY HONDA PILOT 2012 AIRBAG (PASSENGER SIDE) SINCE MONTH AND A HALF. I OPENED A CASE WITH AMERICAN HONDA TO PROVIDE ME AN ALTERNATIVE TRANSPORTATION AS THEY ARE NOT ABLE TO DELIVER THE AIRBAG WITHIN REASONABLE TIMEFRAME BUT IT ENDED UP WITH A MOMENT OF DISAPPOINTMENT. AFTER THREE WEEKS OF HASSLE, THE AMERICAN HONDA SAID WE CANNOT PROVIDE YOU ALTERNATE TRANSPORTATION AS THE AIR BAG IS NOT PART OF RECALL. HOWEVER, THE CASE MANAGER SAID "THE PART IS ON CRITICAL BACKORDER, IT'S ON THE HIGHEST LEVEL AND THERE IS NO ETA". THE DISAPPOINTMENT DOES NOT END HERE! I ASK THE CASE MANAGER TO SEND ME THIS DECISION IN BLACK AND WHITE SO I CAN DISCUSS THIS MATTER WITH LEGAL EXPERTS BUT ALL I HEAR NO, THEY ARE NOT ALLOWED TO DO SO. MOREOVER, I ASKED AMERICAN HONDA TO TALK TO SUPERVISOR OF MY CASE MANAGER AND ITS ALMOST A WEEK SINCE I AM WAITING, WAITING AND WAITING. JUST SO YOU KNOW, FOR ME IT'S A BIG WASTE OF TIME AND I FOUND HONDA SERVICE REPS REALLY UNPROFESSIONAL.
39000 MILES AND EGR VALVE MALFUNCTION. JUST BOUGHT THIS 2012 HONDA PILOT. THE DEALER COVERED REPAIR AS I JUST BOUGHT IT. IS THIS GOING TO BE A REOCCURRING PROBLEM? THE DEALER ONLY REPLACED THE EGR VALVE AND DID NOT CLEAN CARBON BUILD UP. FROM WHAT I HAVE READ THEY SHOULD HAVE.
ON MAY 17, 2016, IN MY DRIVEWAY, I WAS TRYING TO MOVE MY 2012 PILOT FROM BESIDE MY HUSBAND'S VEHICLE TO BEHIND IT SO MY SON COULD PULL INTO THE DRIVEWAY. I PRESSED THE GAS PEDAL TO MOVE BEHIND MY HUSBAND'S TRUCK AND IT MOVED UP A LITTLE BEFORE IT ACCELERATED TO A HIGH SPEED SLAMMING HIS TRUCK INTO THE GARAGE AND CRUSHING IT. I HIT THE BRAKES, BUT IT DIDN'T HELP. THE ENGINE WAS REVVING AND TIRES WERE SPINNING AS FAST AS THEY COULD. THE AIRBAG HIT ME IN THE FACE CAUSING ME TO JERK THE STEERING WHEEL TO THE RIGHT, WHICH THEN CAUSED THE PILOT TO DRIVE ACROSS MY FRONT YARD AT A HIGH SPEED CRASHING INTO MY NEIGHBOR'S TREE WITH MY FOOT STILL ON THE BRAKE! THE ENGINE ONLY STOPPED WHEN MY HUSBAND RAN OUT OF MY HOUSE AND TURNED OFF THE PILOT. AT THAT POINT, I DIDN'T KNOW WHAT WAS HAPPENING BECAUSE I HAD BEEN HIT SO HARD IN THE FACE BY THE AIRBAG. THE PILOT WAS INSPECTED TODAY BY HONDA CORPORATE AT A HONDA DEALERSHIP AGAINST MY BETTER JUDGMENT. OF COURSE AFTER A THOROUGH INSPECTION, "NO CAUSE WAS FOUND FOR UNINTENTIONAL ACCELERATION." THERE SEEMS TO BE A PATTERN OF THIS SAME THING HAPPENING TO OTHER PEOPLE AND HONDA NOT TAKING RESPONSIBILITY. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT!
I AM SO TIRED OF MY FRONT BRAKES SHAKING. I HAVE HAD THE ROTATORS TURNED,OR ROTATED TWICE AND IT KEEPS ON HAPPENING. I BOUGHT THIS CAR BRAND NEW.THE WHOLE CAR SHAKES AND IT IS THE MOST FRUSTRATING AND ANNOYING THING TO DEAL WITH. 98% OF THE TIME WHEN I GO TO BRAKE, MY CAR SHAKES, SHIMMERS, AND JUST SEEMS TO BE UNSAFE. JUST BRAKING AT STOP LIGHTS CAN CHANGE MY MOOD. THIS IS MY SECOND HONDA PILOT AND MY FIRST 2008 PILOT DID NOT DO THIS. SOMETHING NEEDS TO BE DONE. I WILL NOT BUY ANOTHER HONDA PILOT.
PILOT WITH 8K MILES -DRIVING 50MPH + ON THE HIGHWAY WHEN APPLYING BREAK THE VEHICLE SHAKES. POWER STEERING MAKES WHINING NOISE WHEN TURNING WHEEL.
TWO OCCURRENCES OF CAR LUNGING FORWARD 10-20 FEET ACTING LIKE BEING REAR-ENDED. FOOT WAS FIRMLY PRESSED ON THE BRAKE PEDAL AND CAR LUNGES MANY FEET, THIS OCCURRED TWO TIMES IN ONE DAY. TWO DAYS PRIOR TO THIS INCIDENT, I WAS UNABLE TO SUCCESSFULLY STOP AT AN INTERSECTION AS THE ENGINE WOULD NOT REV DOWN AND BRAKING WAS IMPOSSIBLE TO ACCOMPLISH. HONDA CARS OF MCKINNEY TX IS UNABLE TO DIAGNOSE THE ISSUE. HONDA HEADQUARTERS SENT OUT A SPECIALIZED TECHNICIAN WHO ALSO CAN'T REPLICATE OR DIAGNOSE THE ISSUE.
VEHICLE DEVELOPED A VIBRATION AROUND 45000 MILES IN REAR AND THOUGHT TIRES NEEDED REBALANCING. THAT DIDN'T HELP AND AFTER VIBRATING ON A 1600 MILE TRIP HAD DEALER REPLACE TIRES WITH ORIGINAL BRAND AND SIZE AFTER DISCUSSING PROBLEM WITH THEM. $1000 LATER I TOOK THE CAR BACK TO DEALER AND COMPLAINED ABOUT VIBRATION. THEY REBALANCED TIRES ON HI TECH BALANCER. 275 MILES ON NEW TIRES AND STILL VIBRATION IS THERE. WENT BACK TODAY BECAUSE OF VIBRATION AND THEY DID SOFTWARE UPDATE AND REPLACED RIGHT REAR TIRE. SERVICE MANAGER AND THEN GENERAL BOTH RODE WITH ME I VEHICLE AND THEY AGREED THE VIBRATION IS STILL APPARENT. THEY THINK IT'S INHERENT WITH THE HONDA PILOT. IT OBVIOUSLY IS NOT SOMETHING THAT IS NORMAL. WHO WHAT'S TO DRIVE A CAR VIBRATING ALL THE TIME.
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED AND THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. NO POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
ON OCTOBER 31, 2015 AT APPROXIMATELY 1100 HOURS, I WAS TRAVELING ON INTERSTATE 85 NORTHBOUND APPROACHING THE EXIT RAMP TO ARCHDALE, NORTH CAROLINA WHEN A LOUD EXPLOSION SOUND OCCURRED. WHILE I CONTINUE NORTH ON INTERSTATE 85 IN THE SLOW LANE UNTIL I COULD FIND A GOOD AND SAFE AREA TO PULL OVER, I STARTED TO HEAR A NOISE THAT SOUNDED LIKE GLASS HITTING THE ROOF OF MY VEHICLE. THE NOISE WAS COMING FROM THE SUNROOF AREA BUT I HAVE THE SLIDING SUN VISOR CLOSED SO I COULD NOT SEE WHAT WAS COMING FROM MY SUNROOF UNTIL I LOOKED OUT MY REAR VIEW MIRROR AND NOTICED GLASS WAS FALLING OFF THE REAR OF MY VEHICLE. AFTER APPROXIMATELY DRIVING 150 FEET, I PULLED MY VEHICLE ON THE RIGHT SHOULDER OF I-85 JUST SOUTH OF HIGHWAY 62 EXIT RAMP TO INVESTIGATE THE INCIDENT. WHEN I GOT OUT OF MY VEHICLE, I NOTICED THAT I HAD A LARGE HOLE IN THE MIDDLE OF GLASS SUNROOF WITH MINOR CRACKS SURROUNDING THE LARGE HOLE. DURING MY INVESTIGATION AND BASED ON MY TRAINING AND EXPERIENCE INVESTIGATING CRASHES OR BEING INVOLVED IN A CRASH INVESTIGATIONS WHILE PERFORMING MY DUTIES AS A LAW ENFORCEMENT OFFICER, I NOTICED THAT THE GLASS ON MY SUNROOF WAS PUSHED UP AS IF THE SUNROOF BUCKLED AND EXPLODED. I CAN TESTIFY 100% THAT NOTHING HIT MY VEHICLE WHILE DRIVING ON INTERSTATE 85 BECAUSE FOR SOMETHING TO HIT MY VEHICLE DIRECTLY IN THE CENTER OF MY SUNROOF AND PRODUCE A LARGE HOLE, IT WOULD HAVE BROKEN THE SLIDING SUN VISOR THAT I HAD CLOSED. IN ADDITION, I DID NOT SEE ANY ROCKS OR HARD OBJECTS LYING INSIDE THE LARGE HOLE. FURTHERMORE, AS I MENTIONED BEFORE THE EDGES OF THE LARGE HOLE OF MISSING GLASS WAS POSITIONED IN A UPWARD POSITION AND USUALLY WHEN GLASS IS BROKEN, IT CAVES INWARD AND NOT OUTWARD. THEREFORE, AFTER SPENDING APPROXIMATELY 15 MINUTES LOOKING AT MY SUNROOF THAT EXPLODED, I DROVE IT BACK HOME AND I CONTACTED MY INSURANCE COMPANY AND OBTAINED PHOTOGRAPHS.
RIGHT SIDE WINDSHIELD CLOSURE/TRIM (GARNISH - PART NUMBER 73152 - SZA - 01ZA) BLEW OFF WHILE TRAVELING AT INTERSTATE SPEED. SAW / HEARD SOMETHING HIT THE TOP PART OF THE WINDSHIELD AND ROOF. THOUGHT IT CAME FROM VEHICLE IN FRONT OF ME. DID NOTICE VEHICLE BEHIND ME PULLED OVER. DIDN'T NOTICE MISSING PC UNTIL CLEANING WINDSHIELD A COUPLE WEEKS LATER.
I WAS IN MY DRIVEWAY, APPLYING BRAKES AS I BEGAN COASTING TO A STOP IN FRONT OF MY HOUSE WHEN THE CAR SUDDENLY ACCELERATED SMASHING INTO THE FRONT OF MY HOUSE. MIDDLE OF THE DAY, NO RAIN, NOT IMPAIRED, FLAT DRIVEWAY. AIR BAGS DID NOT ACTIVATE. PAINT/SCRATCHES ON THE FRONT BUMPER AND CRACKS ON THE HOUSE STUCCO BUT NO MAJOR DAMAGE. ACCELERATION STARTED JUST A COUPLE YARDS FROM THE HOUSE. HONDA DEALERSHIP COULD NOT FIND ANY EVIDENCE OF A COMPUTER OR OTHER PROBLEM.
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
THE PLASTIC WRAP THAT SURROUNDS THE SEAT CUSHION ON BOTH SEATS IN THE FRONT HAS BROKEN WHERE IT SNAPS TOGETHER. I NOTICED THE PLASTIC HAD CRACKED THEN A COUPLE OF YEARS LATER IS HAS COMPLETELY COME APART. THIS MAKES FOR A DANGEROUS SAFETY HAZARD IF THIS VEHICLE WERE IN A COLLISION. BEGINNING WITH 2016, HONDA CHANGED ITS BODY STYLE AND CHANGED THAT PARTICULAR PART WITH A SEAMLESS AND SOFTER PLASTIC SURROUNDING. I RECENTLY PURCHASED ANOTHER HONDA PILOT (2015) AND THE SAME ISSUE APPEARS TO RESONATE. THE DEALER I BOUGHT THE PILOT FROM SAID THEY HAD IT FIXED BUT I DON'T BELIEVE THEY REALLY SENT IT TO A NEARBY HONDA DEALER. IT STILL LOOKS CRACKED.
AIR BAG MANUFACTURER RECALL ON HONDA PILOT.
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING AT 60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,047.
PURCHASED THE VEHICLE USED FROM A FRANCHISE DEALER AND AM THE SECOND OWNER. THE ENGINE HESITATES AT LOW SPEEDS (APPROX. 10 MPH) WHEN ACCELERATING. THIS BECOMES APPARENT WHEN ATTEMPTING ACCELERATE FROM A STOP LIGHT, ACCELERATING FROM A TURN, MERGING ONTO A FREEWAY, CHANGING LANES, ETC. IT DOES HAPPEN PERIODICALLY AND I AM UNABLE TO REPRODUCE THE ISSUE ON-DEMAND, BUT IT SEEMS TO HAPPEN DAILY WHENEVER THE CAR FEELS LIKE IT. I AM SURPRISED THERE IS NO RECALL ISSUED FOR THIS, AS I HAVE ALREADY HAD A COUPLE OF NEAR MISSING WHEN TRYING TO MERGE ONTO THE FREEWAY WITH STEADY FLOWING TRAFFIC AND WHEN CROSSING AN INTERSECTION FROM ONE SIDE OF THE STREET TO THE OTHER. I HAVE YET TO TAKE THE VEHICLE TO THE DEALER, AS IT IS OUT OF WARRANTY AND THERE DOES NOT APPEAR TO BE A SOLUTION TO THIS ISSUE, SO I WANT TO UNDERSTAND WHAT MY OPTIONS ARE. I'LL BE REACHING OUT TO AMERICAN HONDA SOON. *TR
HUSBAND WAS DRIVING MY 2012 HONDA PILOT AND PASSENGER CURTAIN AIR BAG RUPTURES. PATTY PACK HONDA MANAGER STATES THEY ARE NOT RESPONSIBLE FOR FIXING MY VEHICLE. GEICO INSURANCE COMPANY IS STATING THERE INVESTIGATION DETERMINED THAT HONDA IS RESPONSIBLE FOR REPAIRS. EITHER PARTY IS TRYING TO REPAIR MY VEHICLE. HONDA STATES ITS MY INSURANCE COMPANY RESPONSIBILITY AND GEICO STATES ITS HONDA RESPONSIBILITY. AFTER CONDUCTING RESEARCH ON MY VEHICLE, I EVEN CALLED HONDA AND SPOKE WITH MANAGER AND TOLD THEM THAT THEY HAVE A AIR BAG RECALL ON THIS VEHICLE. THEY NEVER ONCE OFFERED TO FIX MY VEHICLE! I HAVE/AM GOING THROUGH HELL JUST TO GET TRY TO GET MY VEHICLE FIXED.
2012 HONDA PILOT CERTIFIED PRE OWNED PURCHASED FROM HENDRICKS HONDA, BRADENTON, FL. I PURCHASED 1/27/2015. ORIGINAL IN SERVICE 4/19/2012. IN FLORIDA. VEHICLE HAS NOT BEEN IN WINTER WEATHER OR ON SALTED ROADS SINCE ORIGINAL IN SERVICE DATE. APPR. 1 WEEK AFTER PURCHASE I BROUGHT TO THE ATTENTION OF USED CAR DEPT. PERSONEL THAT ALL 4 BRAKE ROTORS WERE SHOWING RUST ON ALL NON BRAKING SURFACES. I WAS TOLD THIS WAS NORMAL AND THEY WOULD NOT ADDRESS THIS ISSUE. I SUBSEQUENTLY RETURNED WITH VEHICLE TO MY HOME IN MASS. RUST ON ROTORS PROGRESSED TO POINT OF LOOKING LIKE IT WOULD AFFECT THE INTEGRITY OF THE ROTOR. UPON RRETURNING TO MY HOME IN MASS. I BROUGHT IT TO THE SERVICE DEPT OF ORLEANS AUTO, AS SUBSIDIARY OF THE AUTHORIZED HONDA DEALER; HYANNIS HONDA,AND WAS TOLD THAT HONDA WOULD NOT ADDRESS THIS ISSUE. AUG 4.2015, I BROUGHT THE VEHICLE TO HYANNIS HONDA TO BE INSPECTED BY SERVICE MANAGER; NORMAN LAMARRE, AND SERVICE DIRECTOR, RENE EANSEREAU. BOTH CONFIRMED THAT THIS IS A COMMONLY SEEN PROBLEM ON RECENT HONDA VEHICLES AND A KNOWN HONDA PROBLEM, THEY HAVE DEALT WITH MANY TIMES OVER MANY YEARS AND HAVE HAD MANY COMPLAINTS. HOWEVER AMERICAN HONDA WILL NOT COVER RUST ON ROTORS AS A WARRANTY. THIS IS UNACCEPTABLE AS THIS IS A SAFETY ISSUE THAT AMERICAN HONDA IS REFUSING TO ADDRESS. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. I AM CONVINCED THAT THE THE INTEGRITY OF THESE BRAKE ROTORS IS PRESENTLY COMPROMISED, IN THE COOLING VAN AREA AND THE HUB AREA. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. UPDATED 10/06/15*LJ *CN
2012 HONDA PILOT HAS VIBRATION/SHAKING IN THE STEERING WHEEL WHEN BRAKING FROM 50+ MPH. NOT NOTICEABLE AT LOWER SPEEDS, BUT VERY NOTICEABLE ABOVE 50MPH. STEERING WHEEL SHAKES AND MAKES IT SEEM AS IF THE CAR WANTS TO LOSE CONTROL OR NOT BRAKE AS IT SHOULD. *TR
2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF EXPLODED AND SHATTERED WHILE DRIVING. *SMD
I HAVE BEEN DRIVING MY HONDA PILOT 2012 LX SINCE NOV 2012, THOUGH HAVE BEEN VISITED HONDA ABOUT 03 TIMES FOR BRAKES, THE CURRENT MILES ARE APPROX 37400 MILES AND ALREADY RESURFACED THE FRONT BRAKE ROTORS 2 TIMES, THIS IS DUE TO THE VEHICLE WEIGHT PER HONDA, IT SEEMS THE ISSUE IS WITH ROTORS, EVEN AFTER DRIVING REALLY CONSERVATIVELY THE ROTORS GET UNEVEN REALLY FAST, I SINCERELY BELIEVE THE ROTORS NEED TO BE OF BETTER QUALITY AND HENCE REPLACED BY HONDA. *TR
WARPED ROTORS DUE TO ISSUES WITH FRONT SUSPENSION REAR LOWER ARM BUSHINGS THAT ARE CURRENTLY LEAKING AND CRACHED. I TOOK MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND WAS NEVER TOLD ABOUT THIS ISSUE, BUT DID COMPLAIN OF VIBRATING, YET NOTHING WAS SAID OR DONE. HAD TO GO TO ANOTHER MECHANIC TO FIND OUT WHAT WAS WRONG. HONDA NEEDS TO COVER THIS ISSUE AS I CAN SEE FROM THE OTHER COMPLAINTS THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THESE ARE FAULTY PARTS ON A VEHICLE THAT COSTS OVER $30,000.00. THIS IS MY SECOND HONDA PILOT AND I DID NOT HAVE THIS ISSUE WITH THE LAST PILOT. CAR VIOLENTLY SHAKES WHEN BRAKING. IT HOWEVER THE WHOLE FRONT END VIBRATES WHEN DRIVING. NOW MY WINDOW RATTLES AND I BELIEVE IT IS LOOSE BECAUSE I CAN HEAR THE AIR
SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THIS HAS HAPPENED ON 3 OCCASIONS AND EACH TIME I WAS BARELY ABLE TO ACCELERATE ENOUGH TO CLEAR THE INTERSECTION. THERE ARE SEVERAL COMPLAINTS TO HONDA DEALERS OF THIS EXISTING PROBLEM AND THEY HAVE FAILED TO TAKE ANY CORRECTIVE ACTION OR ACKNOWLEDGE THE PROBLEM. SOMEONE'S GOING TO HAVE TO BE KILLED BEFORE THIS GETS THEIR ATTENTION. SEE LINK BELOW OF COMPLAINTS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/HONDA/PILOT/VEHICLE_SPEED_CONTROL/PROBLEM.ASPX. *TR
RECENTLY PURCHASED A USED 2012 HONDA PILOT TOURING. AFTER DRIVING FOR A FEW DAYS, I TUNED INTO A CONSIDERABLE VIBRATION IN MY SEAT MOSTLY AT HIGHWAY CRUISING SPEEDS. I BELIEVE IT IS THE SAME SHUDDER THAT OTHERS HAVE REPORTED. I HAVE BROUGHT TO THE DEALER ON 2 OCCASIONS SO FAR AND THEY HAVE BALANCED, ROTATED, AND EVEN PUT NEW WHEELS FROM ANOTHER VEHICLE ON IT. I SWEAR I CONTINUE TO FEEL IT AND HONDA TECHS INCLUDING THE MASTER TECH SAY IT DRIVES NORMAL. IT DRIVES ME INSANE AND I CONTINUOUSLY ADJUST SPEEDS TO AVOID IT FROM HAPPENING WHICH IS DANGEROUS ON THE HIGHWAY. IT ALSO PULLS CONSIDERABLY TO THE LEFT EVEN WHEN THE ROAD SLOPES RIGHT. THIS IS VERY DANGEROUS AS IF SOMEONE EVER DRIFTED WHILE DRIVING, IT IS STRAIGHT INTO ONCOMING TRAFFIC! I ALSO WONDER ABOUT LONGEVITY OF THE TRANSMISSION, TORQUE CONVERTER ETC. I'M SUPPOSED TO BE EXCITED DRIVING A NEW CAR, AND NOW I AM FRUSTRATED THE ENTIRE RIDE EACH AND EVERY TIME. I REGRET THIS PURCHASE. THIS HAS GOTTEN TO THE POINT I WANT TO RETURN OR TAKE A LOSS AND TRADE IT FOR ANOTHER CAR MANUFACTURER. THIS IS UNACCEPTABLE IN A $42,000 VEHICLE. OTHER THAN THIS SOLE ISSUE, I LOVE THE PILOT. I DECIDED TO ADD MY ENTRY TO HOPEFULLY HELP GET HONDA'S ATTENTION TO THIS ISSUE AND RESOLVE FOR THOSE OF US EXPERIENCING THIS. *TR
BLUETOOTH CONNECTION DROPS REGULARLY, CAUSING A DISTRACTION TO THE DRIVER.
WHEN DRIVING ON THE HIGHWAY AND BRAKING THE STEERING WHEEL SHAKES. CONFIRMED BY DEALERSHIP: WARPED ROTORS/ LIMITED BRAKE PAD USE: TO BE PRECISE 2 MILLIMETERS OF BRAKE PAD USE. MILEAGE IS UNDER 26,000, 2 & 1/2 YEAR OLD CAR. I AM AN AVERAGE DRIVER. IN MY OPINION TO HAVE THE ROTORS WARP WITH LIMITED USE ON THE BRAKE PADS LEADS ME TO BELIEVE THAT THE ROTORS WERE DEFECTIVE FROM THE START. HOWEVER THE DEALERSHIP IS STIPULATING WEAR AND TEAR WITH A $600 BILL INCLUDING REPLACING MY LIMITED WORN BRAKE PADS. I'M SURE I AM NOT THE ONLY OWNER WITH THIS DEFECT. ABSOLUTELY ABSURD! *TR
Data synced from NHTSA on May 4, 2026