NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
CHECK ENGINE LIGHT (CEL) APPEARS, RANDOMLY WHEN PARKED OR IN MOTION, INDICATING A PROBLEM WITH EMISSIONS SYSTEM. CEL BEGAN TO APPEAR AT APPROXIMATELY 77,000 MILES. CAR NOW HAS OVER 85,000 MILES. I PURCHASED THE VEHICLE USED, WHEN IT HAD 68,000 MILES. I HAVE NEVER DRIVEN OUTSIDE OF THE U.S.. CEL APPEARS AT VARIOUS SPEEDS BETWEEN 0 AND 60 MPH. WHEN IN MOTION AND CEL IS DISPLAYED, ENGINE HESITATION OCCURS CAUSING ME TO INCREASE VEHICLE SPEED AND ENGINE RPM TO ENSURE I HAVE SUFFICIENT POWER TO: COMPLETE A TURN, PASS ANOTHER VEHICLE, OR MAKE IT UP A HILL. I AM NEVER SURE I WILL HAVE ENOUGH POWER. ADDITIONALLY, THE MILEAGE ECONOMY DISPLAY CHANGES FROM SHADES OF GREEN TO SOLID WHITE. CEL REMAINS VISIBLE ON DASHBOARD UNTIL IT RANDOMLY DISAPPEARS. CEL WILL REMAIN LIT RANGING FROM 30 MINUTES TO SEVERAL DAYS AND DISAPPEAR AT VARIOUS SPEEDS. WHEN IT DISAPPEARS, ENGINE HESITATION STOPS AND ECONOMY DISPLAY RETURNS TO SHADES OF GREEN DEPENDING ON WHETHER ACCELERATING OR DECELERATING. I FIRST BELIEVED IT TO BE A PROBLEM WITH THE FUEL TANK CAP. HOWEVER, THE CAP IS A HINGED FLAP THAT RETURNS TO THE CLOSED POSITION AFTER I HAVE FINISHED REFUELING. I PREDOMINANTLY USE E87 OCTANE WITH ETHANOL. BUT E89 FUEL MAKES NO DIFFERENCE BECAUSE THE CEL AND HESITATION RANDOMLY STILL OCCUR. I HAVE NOT TAKEN TO A REPAIR SHOP BECAUSE I HAVE NOT HAD THE OPPORTUNITY TO WHEN THE CEL IS DISPLAYED. THE REPAIR SHOP STATED THEY CAN ONLY DIAGNOSE WHEN THE CEL IS DISPLAYED. SIMILAR DESCRIPTIONS FROM OTHER HONDA PILOT OWNERS CAN BE FOUND AT HTTPS://WWW.PILOTEERS.ORG/THREADS/EMISSIONS-SYSTEM-PROBLEM-CHECK-ENGINE-LIGHT.157705/.
VEHICLE STALLS AND SHUTS DOWN WHEN START/STOP SYSTEM IS ENGAGED. WHEN STOPPED IN THE CENTER OF THE ROAD TO MAKE A LEFT TURN, THE VEHICLE REFUSED TO START THE ENGINE AGAIN, STALLED COMPLETELY, HAVING TO TURN IT OFF AND ON. TURNING IT OFF IS WAS NOT EASY AS THE START BUTTON WAS NOT WORKING. IT LEFT ME IN A VERY PRECARIOUS SITUATION WITH INCOMING TRAFFIC.
THE CAR STALL DIDN'T START AFTER THE IDLE START AND NOW I HAVE KEYLESS START SYSTEM PROBLEM
VEHICLE START AFTER SEVERAL ATTEMPTS OF PAUSING THE START STOP BUTTON. AFTER STARTING VEHICLE DISPLAYS 'KEYLESS START SYSTEM PROBLEM'. DISCUSSED WITH SEVERAL OTHER 2016 HONDA PILOT OWNERS WHO SHARED SAME ISSUES. THIS OWNER BELIEVES THIS IS A MAJOR ELECTRICAL ISSUE WHICH SHOULD BE SOLVED BY A RECALL.
ON AUGUST 9, 2020, I WAS DRIVING, AT 75, WITH THE CRUISE CONTROL ON, I NEEDED EXTRA SPEED TO PASS A VEHICLE ON THE RIGHT SIDE, I PRESSED THE GAS PEDAL WITH THE CRUISE CONTROL STILL ENGAGED AND THE VEHICLE WENT INTO A POWER DOWN MODE WITH THE DASHBOARD FLASHING CODES AND THEN WENT BLANK. THE ENGINE DOWNSHIFTED AND THE ENGINE SPEED INCREASED TO 7,000 RPM. THE CAR COMPLETELY SHUT DOWN, AT 75 MPH, AND RESTARTED WITH THE DASHBOARD LIGHTING UP AGAIN. AFTER PANICKING, TRIED TO GIVE THE CAR GAS AND IT WOULD NOT GO. NOW AT 65 MPH, I PULLED OVER TO THE RIGHT LANE AND COASTED DOWN TO 40 MPH AND THE CAR STARTED HAVING POWER AGAIN. WE PULLED OVER AND SHUT OFF THE CAR. I RESTARTED THE CAR AND AN "EMISSIONS SYSTEM PROBLEM" WAS DISPLAYED ON THE DASHBOARD. THE CAR HAS 56,217 MILES ON IT. I HAVE A VIDEO OF THIS PROBLEM. THE DASHBOARD WARNING SYSTEM DISPLAYED THE FOLLOWING CODES, "EMISSIONS SYSTEM PROBLEM"; "ALL WHEEL DRIVE SYSTEM PROBLEM"; "TRANSMISSION SYSTEM PROBLEM" AND THE "D" DRIVE SYMBOL WAS FLASHING ON & OFF. AN EARLIER INCIDENT, MAY 6, 2020, HAPPENED TO MY WIFE WHILE DRIVING THE CAR IN LOCAL TRAFFIC. DRIVING AT 50 MPH, THE ENGINE SPEED INCREASED AND THE CAR WOULD NOT MOVE FORWARD. SHE ALSO TRIED TO GIVE MORE GAS AND THE CAR WOULD NOT MOVE. SHE STOPPED ON THE SIDE OF THE HIGHWAY AND SHUT OFF THE CAR. SHE RESTARTED THE CAR AND PULLED OFF THE HIGHWAY. SHE CALLED THE HONDA DEALERSHIP AND IMMEDIATELY TOOK THE CAR INTO THE SERVICE CENTER. THEY TOOK THE CAR AND DROVE IT AROUND THE BUILDING AND SAID THEY CHECKED THE COMPUTER FOR CODES, BUT NONE WHERE PRESENT. AT THIS TIME THE CAR ONLY HAD 55,000 TO 56,000 MILES. THEY TOLD HER NEXT TIME THIS HAPPENS TO TAKE A VIDEO SO THEY CAN SEE WHAT HAPPENS TO THE CAR. TAKE A VIDEO WHILE DRIVING A CAR THAT IS SHUTTING DOWN IS THEIR SUGGESTION....
SUDDENLY STARTED DISPLAYING KEYLESS START SYSTEM PROBLEM. USED SPARE KEY AND STOPES DOING IT FOR A DAY AND THEN STARTED DOING IT TOO.
INTERMITTENTLY RECEIVE DASH ERROR CODE "'KEYLESS START SYSTEM PROBLEM ' " IT COMES AND GOES. ALSO VEHICLE STRUGGLES TO RESTART WHEN THE A ENGINE IDLE ENGAGES AT A STOP LIGHT. THIS HAS CREATED SAFETY ISSUES IN THE WINTER WHEN I CAN'T GO AT A GREEN LIGHT OR OTHERS AREN'T PAYING ATTENTION AND MY VEHICLE WON'T START. THERE IS NO WAY TO FULLY DEACTIVATE THIS FEATURE EXCEPT TO SHUT IT OFF AFTER TURNING IN CAR EVERY TIME. THIS IS A SAFETY ISSUE THAT SERIOUSLY NEED TO BE ADDRESSED.
ENGINE AUTO IDLE FEATURE HAS REPEATEDLY MALFUNCTIONED. VEHICLE WILL SOMETIMES NOT RESTART FROM THE IDLE POSITION. WE HAVE REPEATEDLY TAKEN IT BACK TO THE DEALERSHIP AND THEY ARE UNABLE TO DIAGNOSE OR FIX THE ISSUE SINCE IT OCCURS INTERMITTENTLY. THESE TYPES OF ISSUES ARE WELL DOCUMENTED ON THE PILOTEERS WEB FORUM.
CHECK ENGINE LIGHT IS ILLUMINATED ALONG WITH AWD, KEYLESS START SYSTEM, EMISSIONS SYSTEM, UPHILL START, TRAILER ASSISTANCE, ETC. HAVE HAD TWO ENGINE COILS REPLACED AND A SOFTWARE UPGRADE. THE LIGHTS GO OFF FOR A COUPLE OF DAYS AND THEN RETURN. HAVE SPENT $250 IN DIAGNOSTICS AND NOTHING IS FIXED. REPLACED BATTERIES IN BOTH KEY FOBS. I WAS TOLD BY DEALERSHIP TO REPLACE THE START/STOP BUTTON FOR $375. DEALERSHIP ALSO RECOMMENDED REPLACING FUEL INJECTORS FOR $1600.NO GUARANTEE THAT THIS WILL FIX ANY OF THE ISSUES.
WHEN STOPPED AT A STOP LIGHT OR STOP SIGN THE TRANSMISSION CHANGES FROM DRIVE TO NEUTRAL TO PARK AND SOMETIMES DIES. CAR WON'T RESTART WHEN FOLLOWING DIRECTIONS ON DISPLAY SCREEN OR ANY OTHER WAY EXCEPT SITTING AND TRYING TO START IT OVER AND OVER AFTER TURNING ON FLASHERS AND WAVING TRAFFIC AROUND US.
At lights when the vehicle stops for a short period, the engine goes off and is supposed to restart. Many times the engine is kicking off, this is not normal, it has almost caused us to get rear-ended a couple of times because the car goes off completely. You have to put the car in park and turn it off and on again to restart. As you can imagine this also frustrates drivers behind us. Please look into this, it is a HUGE safety issue. I don't see it as a recall as of yet, but read people have been reporting the same issue.
MULTIPLE WARNING LIGHTS ON DASH WHEN CAR WAS TURNED ON. ENGINE IS RUNNING ROUGH AND OCCASIONAL MISFIRING, ESPECIALLY AROUND 30-40 MPH. MECHANIC TELLS ME FUEL INJECTORS ARE CLOGGED, AND POSSIBLE DAMAGE TO CATALYTIC CONVERTER. 72K MILES ON CAR SO PAST IT'S WARRANTY. SERVICE BULLETIN 18-025 ISSUED BUT I DO NOT BELIEVE IT SHOULD BE OWNER'S RESPONSIBILITY TO PAY FOR THE DAMAGE BEING CAUSED BY FAULTY FUEL INJECTORS WITH INTENSE PSI WHICH IS CAUSING METAL PARTICLES TO CONTAMINATE FUEL. THIS SHOULD WARRANT A RECALL AS IT IS A SAFETY ISSUE IF NOT REPAIRED AND HONDA SHOULD HAVE THE BURDEN OF PAYING, NOT THE CONSUMER.
I HAVE A 2016 TOURING MODEL. I PURCHASED IT USED FROM GLADSTONE HONDA (NOW SWICKARD) IN 2017. IN 2018 MY BATTERY SUDDENLY DIED DURING ERRANDS. I HAD THE CAR JUMPED AND REPLACED THE BATTERY FROM A LOCAL AUTO SUPPLY STORE. LAST YEAR, WE STARTED HEARING AN OCCASIONAL WEIRD CLICKING DURING IDLE-STOP. NOW, THIS YEAR, WHEN IN IDLE-STOP AT A STOP SIGN OR STOP LIGHT, OFTEN THE CAR SHUTS OFF, SLIPS INTO PARK MODE, FLASHES ERROR MESSAGES AND WILL NOT IMMEDIATELY START AGAIN WHEN PUSHING THE IGNITION BUTTON. SOMETIMES, I HAVE BEEN ON A HILL AND THE CAR ROLLS BACKWARDS. THERE IS NO WAY TO PERMANENTLY DISABLE THIS FEATURE, SO UNLESS YOU REMEMBER TO DISABLE IT EVERY TIME YOU START THE CAR, THE SAFETY MALFUNCTION REPEATS ITSELF. IT'S TERRIFYING AND DANGEROUS.
CAR HESITATES FROM 0 MPH WHILE REVS ARE INCREASING ON HIGHWAY OR CITY STREETS AND WHILE GEARS ARE CHANGING OR WHEN ACCELERATION IS REQUESTED THEN THE ENGINE FEELS LIKE IT'S HESITANT TO INCREASE POWER. ALSO WHEN GOING UPHILL OR ON INCLINED BRIDGES ON CRUISE CONTROL IT HESITATES TO MAINTAIN SPEED AND FEEL LIKE ITS JUMPING FORWARD. I HAVE READ MANY OTHER SIMILAR COMPLAINTS FROM OTHER PILOT OWNERS AND IF IT WAS BECAUSE THEY RECOMMEND FROM THE FACTORY TO USE REGULAR GAS, MAYBE ITS AN OCTANE PROBLEM. BOTTOM LINE IT HESITATES WHEN STOPPED AND STARTS IN MOTION AND ALSO WHEN YOU REQUEST SOME MORE POWER WHILE ON HIGHWAYS. IT IS NEVER HAPPENED BEFORE. I DO NOT DRIVE MY PILOT LIKE A SPORTS CAR I'M CAREFUL AND TAKE CARE OF MY INVESTMENT.
CAR STALLED WHILE AT TRAFFIC LIGHT AND DID NOT RESTART. THIS IS A SAFETY ISSUE, AS CAR WAS STOPPED IN TWO WAY TRAFFIC AT A BUSY 4-WAY INTERSECTION. CAR COULD NOT BE PUT INTO NEUTRAL (OR ANY GEAR) TO BE MOVED OUT OF TRAFFIC. DASH INDICATED ENGINE MUST BE RUNNING TO SWITCH GEARS, SO ENGINE CLEARLY CUT OUT. DASH ALSO INDICATED TO DEPRESS BRAKE PEDAL AND PUSH START BUTTON TO RESTART BUT THIS WOULD NOT WORK. ATTEMPTED MANY TIMES. AFTER ABOUT 5 MINUTES, WAS FINALLY ABLE TO GET CAR INTO ACCESSORY MODE. SUBSEQUENTLY, DEPRESSED BRAKE AND PRESSED START BUTTON AND ENGINE FINALLY RESTARTED. *LN*JB
Beginning in the summer of 2020, intermittently when the auto idle was engaged the engine will not restart but will stall out and requires multiple efforts to restart the engine. It does not happen every time auto idle engages. It seems to happen more in the summer months. It has happened while at traffic lights, stop signs and while idling in heavy traffic. The safety of myself and my family is at risk due to having to put the car in park and go through several rounds of attempting to restart the engine. Just before the engine turns off, there is a flash of a warning light for the collision mitigation system. I took it to my local repair shop. They thought it might be the ignition switch and replaced it. That did not help. My local repair shop based upon their knowledge from other pilot owners said it was an ongoing problem and suggested I take it to the local dealership. The local dealership told me there was nothing wrong and acted like I was crazy. The issue has happened when my husband and brand new teen driver have driven the car. Now upon entering the car we turn the auto idle off to ensure our safety.
ALERT SHOWING KEYLESS REMOTE PROBLEM. CAR HAS TROUBLE STARTING. NO WAY FOR A MANUAL OVERRIDE. YOU MAY BE STUCK WHEREVER YOU ARE.
THE AUTO ENGINE IDLE STOP IS MALFUNCTIONING AND CAUSES THE CAR TO STALL IN THE MIDDLE OF INTERSECTIONS. WHILE SITTING AT A RED LIGHT THE IDLE STOP WILL COME ON AND SHUT THE CAR DOWN. NORMALLY RELEASING THE BRAKE WILL START THE ENGINE BACK UP. HOWEVER, ON SATURDAY EVENING THE CAR DIED AND TOOK SEVERAL MINUTES TO START BACK UP. I HAD THE BATTERY INSPECTED TO MAKE SURE IT WAS NOT A BATTERY ISSUE AND THEY SAID THE BATTERY TESTED FINE AND WAS AN ISSUE WITH THE SYSTEM. HONDA HAS INDICATED THIS A KNOWN PROBLEM THEY ARE UNABLE TO REPAIR.
WHILE STOPPED AT A STOP LIGHT, MY AUTO IDLE SETTING KICKED ON AS USUAL. WHEN IT WAS TIME FOR ME TO RELEASE THE BREAK AND STEP ON THE GAS, MY CAR STALLED. I WAS UNABLE TO OR MY VEHICLE. I COULD NOT PUT CAR IN PARK, NEUTRAL, ETC. ALL THE DASHBOARD LIGHTS CAME ON, AND I WAS INSTRUCTED TO STEP ON THE BREAK AND PLACE MY CAR IN PARK. I ATTEMPTED TO DO THIS BUT MY CAR REFUSED TO SHIFT. I ALSO ATTEMPTED TO PRESS THE IGNITION BUTTON TO CUT THE CAR ON AND IT DID NOT WORK. MY CAR REMAINED STALLED FOR APPROXIMATELY 60 SECONDS. I WAS IN A BUSY INTERSECTION WITH AN AMBULANCE COMING TOWARDS ME AND I WAS UNABLE TO MOVE MY CAR. THIS IS THE 4TH TIME THIS HAS OCCURRED. MY CAR IS FAIRLY NEW WITH ONLY 53K MILES. I TOOK MY CAR TO THE DEALERSHIP AND THEY WERE UNABLE TO FIND AN ISSUE. THIS IS A SERIOUS SAFETY ISSUE! WHAT IF I'M ON THE HIGHWAY IN TRAFFIC AND MY CAR STALLS AFTER BEING IN THE AUTO IDLE POSITION? WHAT IF I'M CROSSING OVER A TRAIN TRACK AND MY CAR STALLS? THIS IS A SAFETY ISSUE HONDA NEEDS TO FIX! I GOOGLED THE ISSUE AND OTHERS HAVE HAD THIS SAME ISSUE.
I'VE BEEN HAVING A WARNING LIGHT ISSUE BEING ENGINE START KEY ISSUE. I REPLACED KEY FOB BATTERY AND WARNING LIGHT DISAPPEARED FOR ABOUT 4 DAYS AND THEN IT REAPPEARED. I SEE MANY PEOPLE ARE HAVING THE SAME ISSUES
EMISSIONS SYSTEM ERROR NOTIFICATION BEGAN SHORTLY AFTER VEHICLE PURCHASE AT 38,000K MILES. LIGHT WOULD COME ON AND GO BACK OFF PERIODICALLY, CONTACTED LOCAL DEALERSHIP AND BROUGHT VEHICLE IN. WAS ADVISED THAT CODE COULD NOT BE REVIEWED AT THAT TIME BUT AS WARRANTY WAS CLOSE TO EXPIRATION, NOTE WOULD BE ADDED AND MAY ASSIST IF LIGHT STAYED ON. TOOK MY VEHICLE TO A NEW DEALERSHIP WHEN WE RELOCATED, THIS TIME MILEAGE AT 58,000, WAS ADVISED VEHICLE NEEDED FUEL INJECTORS REPLACED AS WELL AS FUEL PIPE. REVIEW OF MESSAGE BOARDS AND SERVICE BULLETIN 018-25 APPEARS TO SHOW ISSUE IS ONGOING AND WIDESPREAD. CONTACTED HONDA SERVICE AND WAS ADVISED OUTSIDE OF WARRANTY AND HONDA WOULD NOT ASSIST. ASSISTANCE OR LACK THEREOF APPEARS TO BE BASED ON REPRENTATIVE, SEVERAL CUSTOMERS REPORT FINANCIAL ASSISTANCE VOUCHERS OFFERED OTHERS, MYSELF INCLUDED WERE TOLD GOOD LUCK AND GOODBYE. HONDA DEALERSHIPS REGULARLY ADVISING THAT PARTS ON NATIONAL BACKORDER DUE TO KNOWN ISSUE BUT REFUSE TO RECALL. PROBLEM FIRST BEGAN ONLY ON VERY WARM DAYS BUT WOULD DISAPPEAR WHEN TEMPERATURES DROPPED. IS NOW ONGOING. VEHICLE ALSO OCCASIONALLY FAILS TO RE-ENGAGE AFTER THE AUTO SHUTOFF ON IDLE.
I WENT TO THE HONDA DEALERSHIP IN FREDERICKSBURG BECAUSE I HAD A SIGN ON MY CAR SAYING EMISSIONS SYSTEM PROBLEM AND ALL WHEELS DRIVE SYSTEM PROBLEM. ONCE I GOT TO THE HONDA DEALER THEY SAID THE FUEL INJECTORS FAILED AND YOU NEED NEW ONES. I WAS SHOCKED BECAUSE I JUST BOUGHT THIS CAR 3 YEARS AGO PARTIALLY NEW WITH LITTLE MILES ON IT. TO GET THE FUEL INJECTORS REPLACED THE DEALERSHIP IS ASKING ME $1500. THAT IS INSANE BECAUSE ITS CLEARLY NOT MY FAULT THIS CAR NEVER GOT INTO A ACCIDENT AND I MAINTAINED IT TOP NOTCH.I WENT ONLINE AGAIN ADN DID MY RESEARCH ON THIS MATTER COME TO KNOW THERE ARE OVER THOUSANDS OF COMPLAINTS. HOW IS THAT POSSIBLE THAT THIS IS NEVER BEEN RECALLED. I WILL NOT PAY FOR SOMETHING THAT IS A MANUFACTURER PROBLEM. I AM A SINGLE MOM WITH FOUR KIDS IT IS NOT SAFE FOR ME TO DRIVE LIKE THIS.
THE FUEL EMISSIONS SYSTEM LIGHT KEEPS COMING ON. *TR
ENGINE STALLING ON HIGHWAY AND FREEWAYS DURING STOPS. EXTREMELY DANGEROUS SITUATION ON FREEWAY WHEN WE HAD TO STOP DUE TO FRONT TRAFFIC AND CAR COMPLETELY STALLED AND COULD NOT RESTART THE CAR. ENTIRE FAMILY WAS INSIDE.
I HAVE HAD A CHECK ENGINE LIGHT COME ON ALMOST CONSTANTLY FOR THE LAST YEAR STATING 'IGNITION SYSTEM PROBLEM.' I HAVE TAKEN IT THE THE DEALERSHIP I PURCHASED IT FROM ON 4 OCCASIONS. THEY 'FIXED IT' AND SAID IT WAS JUST A FAULTY SENSOR. THE LIGHT HAS NOW COME BACK ON AND I HAVE TO RETURN THE CAR YET AGAIN.
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT 35-57 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
REPEATED MESSAGE FOR KEYLESS START SYSTEM PROBLEM. VECHICLE TURNED OFF AT INTERSECTION WHILE IN DRIVE,, DRIVER REQUIRED TO PUT IN PARK TURN VECHILE OFF THEN ON AGAIN. WHILE DOING RESEARCH THIS HAPPENS TO A LOT OF OWNERS OF THIS VEHICLE. EVEN THOUGH SEVERAL PEOPLE GOT IT SUPPOSIDLY FIXED, PROBLEM AND ERROR MESSAGE PERSISTED.
VEHICLE SHUTDOWN AFTER START WHEN MOVING FROM PARK TO REVERSE. KEYLESS START SYSTEM PROBLEM APPEARED. EMISSIONS SYSTEM WARNING REAPPEARED AFTER HAVING IT CLEARED AT HONDA DEALERSHIP 2 DAYS EARLIER. *TR
I WAS DRIVING ON A DUAL TWO LANE HIGHWAY AT 55 MPH. AT A CROSS ROAD A TRAFFIC LIGHT WAS RED, AND I STOPPED THE VEHICLE. THE AUTOMATIC IDLE STOP SHUT OFF THE ENGINE FOR 1/2 TO 1 MINUTE, BEFORE THE TRAFFIC LIGHT TURNED GREEN. WHEN I TOOK MY FOOT OFF THE BREAK, THE CAR SHOULD HAVE STARTED, BUT IT DIDN'T.. MANY OF THE DASHBOARD LIGHTS CAME ON, THE CAR SHIFTED INTO NEUTRAL. THE CARS AROUND ME MOVED FORWARD AND SEVERAL HONKED, BECAUSE I WASN'T MOVING. OTHER CARS WERE APPROACH ME FROM BEHIND AT SPEED. I TRIED TO TURN THE IGNITION OFF AND RESTART IT. NOTHING HAPPENED BECAUSE THE SHIFT WAS IN NEUTRAL. I EXITED THE CAR AND PUSHED IT TO THE RIGHT TURN LANE JUST AHEAD AND PUSHED THE BRAKE TO STOP ONCE I WAS OUT OF THE DRIVING LANE. I PUT THE CAR IN PARK WITH MY FOOT ON THE BRAKE AND TRIED TO START THE ENGINE 2 OR 3 TIMES BEFORE THE STARTER TURNED THE ENGINE OVER. SEVERAL CARS WENT BY AT SPEED, AND LUCKILY NO ONE WANTED TO TURN RIGHT. THE CAR IS JUST OVER 5 YEARS OLD AND I AM VERY FAMILIAR WITH ITS OPERATION WITH THE AUTOMATIC IDLE STOP FEATURE, BUT THIS TIME IT SURPRISED ME. I HAD REPLACED THE BATTERY AFTER 2.5 YEARS OF DRIVING, AND IT IS ONLY 1 YEAR AND 10 MONTHS SINCE IT WAS REPLACED. I HAVE READ ANECDOTAL ACCOUNTS OF SIMILAR INCIDENCES BY OTHER 2016 PILOT OWNERS WHO HAD NO REASON FOR THE INCIDENT. THE CAR DID NOT HAVE ANY FURTHER PROBLEMS THAT DAY, BECAUSE I CANCELLED THE IDLE STOP FEATURE FOR THE TRIP HOME. I FEEL I COULD EASILY HAVE BECOME A STATISTIC ALONG WITH MY WIFE HAD THE TRAFFIC BEEN MODERATELY GREATER THAT EVENING. OTHER HAVE REGISTERED COMPLAINTS ABOUT THIS PROBLEM ON THIS WEBSITE. I AM HAVING THE BATTERY REPLACE TOMORROW, EVEN THOUGH THE DEALER HASN'T YET EVALUATED ITS CONDITION.
DRIVING AT 35 MPH ON MY WAY HOME ON A SIDE STREET AND MY CAR JOLTED AND STALLED AND SEVERAL (5)WARNING LIGHTS CAME ON. VEHICLE STABILITY, BRAKE, TRAMMISION WARNING, AND A COUPLE OTHER LIGHTS. I TURNED THE VEHICLE OFF AND RESTARTED THE CAR. I TRIED TO DRIVE IT IN A PARKING LOT SO I WAS ABLE TO GET SAFELY OUT OF ONCOMING TRAFFIC . AND IT WOULD NOT SHIFT PROPERLY AND I COULDN+T DRIVE IT AT ALL AS I WOULD TRY TO START AND IT WOJLD REV TO 4000-5000 RPMS AND WOULD POP IN AND OUT FROM GEAR TO PARK.. I HAD IT TOWED FROM THE PARKING LOT I WAS IN TO MY MACHANIC . MY CONCERN IS THAT I DON+T FEEL SAFE DRIVING ON THE HIGHWAY WITH SHIFTING ISSUES, STALLS AND JOLTS THAT HAVE HAPPENED IF I WERE ON THE HIGHWAY WHEN THAT HAPPENED, GOING AT 65 MPH, IT WOULD HAVE CAUSED UNNECESSARY ACCIDENTS. IT+S EXTREMELYNDANGEROUS WITH MY CHILDREN IN THE CAR AS WELL AS INNOCENT BYSTANDERS STILL NO RECALL FOR MY VEHICLE.
2016 HONDA PILOT I GET A KEYLESS START SYSTEM ERROR MESSAGE AND I HAVE HEARD THAT 2016 MODELS HAVE HAD THIS ISSUE. HONDA WANTS TO CHARGE ME $400 TO FIX AND IT IS ONLY A 10 MINUTE JOB. RECALL ISSUE??
ONLY HAD THE CAR FOR 3 WEEKS FROM A DEALERSHIP AND WHILE I WAS DRIVING THE CHECK EMISSION LIGHTS COME ON BEEN LOOKING AT REVIEWS AND THEY ARE NOT GOOD. *TR
2016 HONDA PILOT RANDOMLY GET A KEYLESS START SYSTEM ERROR MESSAGE WHEN ABOUT TO START VEHICLE AND WHILE DRIVING. DEALER WANTS $110 JUST TO DO AN ELECTRONIC DIAGNOSIS. MANY COMPLAINTS ON INTERNET ABOUT THIS SAME ISSUE. COULD LEAVE DRIVER STRANDED IF VEHICLE DOES NOT START OR SHUT OFF UNEXPECTEDLY. SOME STATE COULD RESULT IN DRIVER/OCCUPANT NOT BEING ABLE TO EXIT VEHICLE IF FAILURE OCCURS. VERY UNSAFE SITUATION! *TR
AT STOP LIGHT, ENGINE DIES AND CANNOT RESTART. VERY DANGEROUS, THIS HAPPENED YESTERDAY AND TODAY. THE CAR WAS SERVICED FOR SAME ISSUE ON JAN 4, 2020. WAS TOLD NEEDED SOFTWARE UPDATE. EVENTUALLY IT STARTS BUT I AM STUCK AT INTERSECTION FOR A FEW MINUTES UNTIL IT WILL RESTART. *TR
#1 KEYLESS REMOTE ENTRY HAS NOT WORKED FOR OVER A YEAR NOW, DEALERSHIP WANTS TO CHARGE $300. AUTOMATIC LOCK FEATURE IS NOT WORKING ANY MORE. BASED ON MY RESEARCH IT IS A KNOWN ISSUE THAT HONDA KEEP GUESSING ON AND CHARGING FOR REPLACING, WITH NO REAL FIX. #2 WHEN DRIVING, ALL OF THE SUDDEN ALL ENGINE LIGHTS START COMING ON, BREAK, POWER STEERING, VEHICLE STABILITY...ALL OF THEM ONE BY ONE. AT THE TIME MY PILOT STARTED "PULLING", AND RPM GAGE WAS JUMPING UP AND DOWN. A FEW DAYS LATER TOOK IT TO THE MECHANIC AND THIS TIME, IT ONLY HAD THE ENGINE LIGHT ON AND A CODE P0304 WAS DETECTED. CHANGED ALL SPARK PLUGS AND COILS, ENGINE LIGHT WENT AWAY FOR A WEEK. AGAIN, DRIVING ON THE HIGHWAY ALL LIGHTS START COMING UP AGAIN AND THE SAME "PULLING" HAPPENS. THIS IS DEFINITELY NOT SAFE TO BE DRIVING ON. OTHER HONDA PILOT SAME YEAR DRIVERS ARE HAVING THE SAME ISSUE.
BEGINNING IN SEPTEMBER OF 2019, THE PILOT HAS COMPLETELY SHUT OFF AT LEAST 8 TIMES WHEN THE AUTO START/STOP FEATURE IS ON. WHAT SHOULD HAPPEN IS THE ENGINE AUTO SHUTS OFF BUT THE ELECTRICAL SYSTEM AND ALL OTHER SYSTEMS STAY ACTIVE. WHAT IS HAPPENING IS THE ENTIRE SYSTEM HAS SHUT DOWN AND WE NEED TO RESTART THE PILOT. IT TYPICALLY HAPPENS AT A STOP LIGHT BUT THE LAST TIME IT HAPPENED WHEN MY WIFE WAS TURNING LEFT OUT OF STOP LIGHT AND THERE WAS ONCOMING TRAFFIC. WE HAVE TAKEN IT TO OUR LOCAL HONDA DEALER AND THEY HAVE NO IDEA WHAT IS WRONG. OTHER IN THE HONDA PILOTEERS AUTO FORUM HAVE ALSO HAD THE SAME ISSUE BASED ON MY RESEARCH.
REMOTE SYSTEM START ERROR MESSAGE RECEIVED AND THEN THE VEHICLE WOULDN'T START. I WAS STRANDED AT A GAS STATION AND HAD TO BE TOWED. ORIGINALLY DIAGNOSED AS BATTERY AFTER I RECEIVED A JUMP. WE REPLACED THE BATTERY AND HAD NO ISSUES FOR ABOUT 4 WEEKS. NOW THE ERROR IS BACK. SEEMS TO BE A RECURRING PROBLEM FOR 2016 PILOTS BASED ON MY RESEARCH. THIS NEEDS TO BE A RECALL ISSUE FOR HONDA TO FIX!
I AM GETTING A KEYLESS START SYSTEM ERROR. I HAD A PROBLEM WHERE THE CAR WOULD NOT RESTART AT A BUSY INTERSECTION. SEEMS TO BE A COMMON ISSUE ON THIS YEAR/MAKE/MODEL. *TR
THIS IS A RECURRING PROBLEM! WHEN THE CAR IS STOPPED AND THE AUTO ENGINE IDLE IS ON, WHEN I LIFT THE BRAKE TO PRESS THE ACCELERATOR, THE CAR SHUTS OFF THE ENGINE COMPLETELY, PUTS ITSELF IN NEUTRAL OR PARK, AND REQUIRES ME TO PUT THE CAR IN PARK AND RESTART (PRESS BRAKE AND IGNITION BUTTON). SO WHEN I'M AT A RED LIGHT THAT TURNS GREEN, WHEN I ATTEMPT TO GO BY LIFTING THE BRAKE AND PRESSING THE ACCELERATOR MY ENGINE QUITS, JUST AS THE FOLKS BEHIND ME ARE READY TO MOVE FORWARD WHILE THE ENGINE OF MY CAR IS STILL OFF. *TR
THE ' KEYLESS START SYSTEM PROBLEM' ALERT KEEPS APPEARING ON MY SCREEN WHEN I START THE CAR. THIS HAPPENS 90% OF THE TIME . BOTH KEYS HAVE NEW BATTERIES . NOTHING APPEARS TO BE WRONG. THIS HAS BEEN HAPPENING FOR MONTHS. SOMETIMES IF I START AND TURN IT OFF REPEATEDLY IT GOES AWAY.
The contact owns a 2016 Honda Pilot. The contact stated that after stopping the vehicle and then attempting to accelerate, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle restarted however, there was a delay in the proper functionality of the vehicle. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The contact stated that an unknown part of the instrument panel was replaced however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 20,000.
THE FOLLOWING ERROR CODE APPEARED SEVERAL DAYS AGO; KEYLESS START SYSTEM PROBLEM. HONDA INFORMED ME THAT THE PUSH BUTTON STARTER REQUIRED REPLACEMENT. I INSTALLED THE NEW UNIT AS INSTRUCTED, AND THE ERROR MESSAGE WENT AWAY. TODAY (TWO DAYS LATER) THE ERROR MESSAGE RE-APPEARED. I HAVE SINCE NOTICED THAT THERE ARE MANY PROBLEMS REPORTED ONLINE BY HONDA VEHICLE OWNERS ABOUT THIS ISSUE. *TR
WHEN THE ENGINE IDLE STOP IS ENGAGED THE CAR WILL OCCASIONALLY NOT RESTART. IT TAKES MULTIPLE TRIES TO RESTART THE VEHICLE. MOST OF THE TIME IT HAPPENS IN TRAFFIC WHICH IS A POTENTIAL SAFETY HAZARD. *TR
MOONROOF SHATTERED FROM THE CENTER OF THE MOONROOF WHILE DRIVING ON PENNSYLVANIA TURNPIKE ON WORK COMMUTE AT APPROXIMATELY 10 A.M. 06/03/2020. THIS WAS APPROACHING THE WILLOW ROVE EXIT AND VEHICLE WAS ALREADY BEGINNING TO SLOW AS THE OFF RAMP WAS COMING UP IN A MILE. NOTHING HIT THE VEHICLE THAT COULD BE DETERMINED. *TR
I PURCHASED A PRE-OWNED 2016 HONDA PILOT TOURING FROM A DEALERSHIP IN OCTOBER OF 2018 THAT HAD ABOUT 25,000 MILES ON IT. THERE WERE NO ISSUES UNTIL ABOUT 4-5 MONTHS AGO WHEN THE CAR DIED AT A COMPLETE STOP WHILE I WAS WAITING FOR THE LIGHT TO TURN GREEN. ON 5/25/2020, AT ABOUT 42,690 MILES, IT HAPPENED AGAIN. I WAS AT A COMPLETE STOP AT AN INTERSECTION BEHIND 4 CARS, WAITING TO MAKE A LEFT TURN IN A RESIDENTIAL AREA. IT MIGHT HAVE BEEN ABOUT 30 SECONDS BEFORE THE AUTO IDLE STOP KICKED IN. WHEN THE LIGHT TURNED GREEN AND THE CARS AHEAD OF ME STARTED TO MOVE, I TOOK MY FOOT OFF THE BRAKE. THEN IMMEDIATELY, THE DASHBOARD LIGHTS LIT UP AND THE ENGINE DIED. THIS IS THE SECOND OCCURRENCE OF THE SAME SCENARIO AT THE SAME LOCATION. THIS TIME, I REMEMBERED TO IMMEDIATELY TURN ON MY HAZARD LIGHTS, THEN I HAD TO PUT THE CAR IN PARK, STEP ON THE BRAKES AND RESTART THE ENGINE. I DO REMEMBER THAT IT TOOK ABOUT 30 SECONDS FOR ME TO RESTART THE CAR. I PRESSED THE ENGINE START BUTTON TWICE. BECAUSE I WAS ON A SLIGHT INCLINE HEADING UPHILL AND THE CARS BEHIND ME WERE AT A COMPLETE STOP, I WAS NOT IN IMMINENT DANGER OF BEING REAR ENDED. THE FIRST TIME THIS HAPPENED, I WAS AT THIS SAME STOPLIGHT BUT WITH ABOUT 8 CARS AHEAD OF ME. THERE IS A WAIT TIME OF ABOUT 1 MINUTE AT PEAK TRAFFIC FOR THE LIGHT TO CYCLE THROUGH. I TOOK MY CAR TO THE DEALERSHIP TO GET SERVICED ON 5/26/2020. THEY RAN DIAGNOSTICS AND I RODE WITH THE TECHNICIAN ON A TEST DRIVE BUT THE PROBLEM COULD NOT BE DUPLICATED. HONDA ENDED UP CHANGING THE BATTERY AT MY EXPENSE AS A POSSIBLE FIX, SINCE IT WAS OUT OF WARRANTY AND THEY COULD NOT DIAGNOSE WHAT WAS WRONG. AFTER LEAVING THE DEALERSHIP AND DRIVING THE CAR HOME, I NOTICED THE AUTO IDLE STOP SEEMED TO BE DISABLED, EVEN IF I DID NOT MANUALLY TURN IT OFF. PRIOR TO SERVICING, THE AUTO IDLE STOP WAS FULLY FUNCTIONAL. *TR *BF*JB
ISSUE: CAR IS UNABLE TO START WHEN ON A CITY STREET AND AUTO-START IS ENABLED (STALLING). THIS HAS HAPPENED ON SEVERAL OCCASIONS OVER THE LAST COUPLE YEARS. MY WIFE IS THE PRIMARY DRIVER SHE OFTEN HAS THE KIDS IN THE CAR WHICH CREATES A LARGE SAFETY ISSUE FOR MY FAMILY. WHEN THE PROBLEM FIRST PRESENTED ITSELF, THERE WAS ONE TIME WHERE THE CAR UNINTENTIONALLY ACCELERATED ON IT'S OWN WITH MY FAMILY IN THE CAR. UNFORTUNATELY THAT WAS NOT ABLE TO BE REPLICATED AS WELL NOR HAVE WE EXPERIENCED IT AGAIN. POTENTIAL SOLUTION 1: BATTERY HAS BEEN REPLACED WHICH TEMPORARILY STOPPED THE ISSUE, HOWEVER WITHIN MONTHS THE ISSUE IS BACK. POTENTIAL SOLUTION 2: IT'S WORTH NOTING THAT THE TRANSMISSION WAS REPLACED RECENTLY, HOWEVER IT WAS NOT DUE TO THIS THE STALLING ISSUE, THERE WAS AN ACTUAL ISSUE WITH THE TRANSMISSION. THE STALLING STOPPED FOR A WHILE AS WELL, THEN CAME BACK AGAIN. CONCERNS: WE ARE CONCERNED WITH OUR SAFETY IN THIS VEHICLE WHICH DOESN'T GIVE OWNERSHIP OF THIS CAR A GOOD FEELING. WHILE WE CAN CHOSE TO SELL THIS CAR AND PASS THIS ISSUE TO SOMEONE ELSE WHO IN TURN COULD GET HURT OR KILLED IF THEY ARE IN THE WRONG PLACE AT THE WRONG TIME AND THAT SHOULD NOT BE THE CASE. WE SHOULDN'T WAIT FOR PEOPLE TO GET HURT/KILLED BY THIS TO DO SOMETHING ABOUT IT. WE'RE HOPING WITH THE CONTINUED REPORTS OF THIS ISSUE THERE WILL BE SOMETHING DONE BY HONDA TO RESOLVE THIS. WE'RE NO LONGER PROUD OF OUR OWNERSHIP OF THIS CAR DUE TO THE SAFETY HAZARD THIS HAS PRESENTED TO OUR FAMILY. TIME OF INCIDENT MILEAGE PROVIDED WAS FROM 7/2018 - IT OCCURRED PRIOR TO THAT AND AFTER.
'KEYLESS START SYSTEM PROBLEM' APPEAR AFTER 40,XXX MILEAGE. THE HONDA DEALER IS JUST GUESSING RIGHT NOW THEY REPLACE MY BATTERY BUT AFTER A DAY THE SAME ERROR REAPPEAR. THERE IS DEFINITELY A MANUFACTURE DEFECT AS THERE SO MANY ISSUES REGARDING THIS IF YOU GOOGLE IT. MY CAR WONT START THEN GOT TOWED TO THE DEALER AND IT MIGHT DIE AGAIN NOW THAT IT REAPPEAR. *TR
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ABOVE 30 MPH, THE VEHICLE SHUDDERED WITH THE EMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE CAUSED THE TRANSMISSION TO SHAKE. THE VEHICLE WAS TAKEN TO A HOEHN HONDA (5454 PASEO DEL NORTE, CARLSBAD, CA 92008) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED BY THE SAME DEALER TO HAVE THE TRANSMISSION FLUSHED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V219000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
THE CAR THREW MULTIPLE ERRORS INCLUDING EMISSION SYSTEM, POWER STEERING, VEHICLE STABILITY, TRAILER STABILITY, HILL ASSIST, AND ROAD DEPARTURE MITIGATION. RESULT WAS KEY SAFETY FEATURES, INCLUDING AUTONOMOUS BRAKING, ROAD DEPARTURE MITIGATION, POWER STEERING, AND LANE KEEPING WERE RENDERED INOPERABLE. THE ENGINE POWER WAS REDUCED WHILE IN MOTION AT 50 MPH. THE ERRORS CAME ON SHORTLY AFTER IGNITION WAS ENGAGED. *TR
PUSH TO START BUTTON KEEPS FAILING. AUTOMATIC LOCK DOES NOT ENGAGE. WHEN PUSH TO START FAILS, STABILITY CONTROL FAILS WITH IT. VEHICLE MENTIONS NO STABILITY CONTROL. *TR