2017 Honda Pilot Complaint Log

Alarms go off for no reason. The display shows Keyless Start System Problem.

Our 2017 Honda Pilot was making some really strange noises under the hood so we took it in to our local Honda dealer service. Dealer said our low-pressure fuel pump needed to be replaced. It has now been nearly four months of Honda telling us the fuel pump replacement part is unavailable. We follow up with Honda weekly and they continue to give us an ETA date, which they push out every time, so the ETA is meaningless. They said we can drive our Pilot "as is" but cautioned us not to take it on a road trip, so we had to pay Honda a daily rate to rent a car from them. They would not provide us with a complimentary rental vehicle, even though this situation is out of our control and this fuel pump will be covered by the Power Terrain Warranty. I drive my three children in our Pilot and I feel it a safety hazard for me to drive it on the freeway when it could break down on us at any time, which would also cause a safety hazard on the highway. There was not ever any type of error code or auto failure alert for this fuel pump problem.

There is a strong smell of gasoline inside the cabin. It is very intermittent, but seems to happen most after it is warm and is restarted after sitting less than 1 hour like going in somewhere to shop or eat. Other times it has happened in the summer when idling the car with the air conditioning running for 10-15 minutes. It is not an exhaust smell, but unburnt gasoline. The dealer smelled it when I dropped it off, but couldn't find anything wrong. It has been happening for over a year. After several months we got a check engine light, it was an issue with the evaporative canister. An $1,100 repair was made outside of warranty. We hoped this would at least fix the issue. It did not fix it. The smell happens regardless of gas tank level and is not from over filling the tank.

This is a random issue that has now happened 3 times in the past couple of months. When the auto idle system is engaged and going to restart, the car stalls. You are stuck in an intersection, at a light, etc. You then have to figure out how to restart the car, which isn't easy, the start button has to be pushed multiple times as you are trying not to panic.

Automatic shut off and car would not turn back on

When the vehicle is off, there's a clicking sound and the dashboard turns off and on randomly as if it's possessed. Also, the air bag lights go on. It does this even when the car is completely off. The keyless remote problem also lights up even though this was repaired last year.

The auto start/stop will intermittently fail to restart the engine from a stop after releasing foot the brake pedal. 2017 model year. In 2022 (4 year old vehicle) the auto start/stop failed to restart on three separate occasions from a stop at traffic lights over the course of one winter month. All electronics in the vehicle shut off while dash needles oscillate rapidly. It takes several attempts to restart the vehicle from park. Replaced only the battery with new AC Delco Group 48 AGM CCA 760 on my own. Problem did not reoccur until 18 months later in the summer of 2023 with the same exact symptoms but occurring more frequently now. The battery is 18 months old, the vehicle is now 6 years old. It has failed to restart seven times in the last 2 summer months. Have not taken it to the dealer or mechanic for repair yet. No warning lamp.

Keyless start system problem error message even after replacing key fob battery

I was driving down the highway and heard a loud noise. After a couple of minutes, I realized that my sunroof had shattered.

On my way to work yesterday, I took my exit and stopped at the light where the idle engine function enabled and then my car completely shut off on its own. It took multiple tries to restart the car. Meanwhile, the light turned green, multiple cars were honking at me, and could have most certainly rear ended me. If it was the next street over, it would have been quite a dangerous situation as it is a super busy area. Upon taking it to the dealership today, they cannot figure out the issue.

The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the emission system, transmission, and Collision Mitigation Braking System warning lights were illuminated. The vehicle then lost motive power. The contact was able to pull over and park the vehicle. The vehicle was towed to the dealer and diagnosed with an oil rocker arm error code within the VTEC system. The dealer informed the contact that a non-OEM oil filter was used, which might have caused the failure. The dealer performed an oil change; however, the failure recurred. The vehicle was towed back to the dealer and diagnosed with oil rocker arm spool valve failure. The dealer informed the contact that the oil rocker arm spool valve needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 61,000. The VIN was unavailable.

The contact owns a 2017 Honda Pilot. The contact stated while depressing the hatchback release button to open the hatchback, the hatchback failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuse box had failed and needed to be replaced. The mechanic contacted the dealer to order the parts and was informed that the parts were not available. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was hesitating while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. Parts distribution disconnect.

Traveling about 70 mph on the interstate using cruise control. I don’t think there was a change in steepness/grade, but if there was it was mild. Suddenly, the rpm’s were erratic and the engine and gears seemed out of sync. Pressing the gas pedal didn’t seem to effectively accelerate the vehicle. I don’t believe the brakes were affected. The “D” for drive indicator kept blinking on and off. Multiple warning lights on the dash display: transmission system problem, all wheel drive problem, and interestingly, blind spot monitor problem. The last indicator to show was emissions system problem, and this indicator remained on the screen. I exited the interstate. Shifted to reverse, then parked the car and turned engine off. After a few moments, I restarted the engine and the only anomaly I observed was the warning indicator light on the dash read: emissions system problem. There was roughly 1/4 to 1/2 tank of gasoline remaining at the time of incidence. I continued to drive approximately 350 miles more to my destination, without using cruise control and without further or other issues. I made a couple stops to add gas and both times the engine was turned off then back on again without issue. The following day, after restarting the engine, the “emissions system problem” warning indicator light was no longer showing on the display. I have yet to encounter the problem thus far, but I haven’t used the cruise control since nor have I driven at interstate speeds for any considerable length of time. I haven’t yet taken the vehicle to the dealer for inspection. But will do so.

The car will completely shut off at a light or stop sign, where there is no lights on no radio nothing . It’s does it all the time . The repair shop said it was my transmission so got it replaced, it just made it worse it does it more often than before, what scare me the most is that it happen to my kids while they was driving and it shut off in middle of a 4 way. They don’t know why it keeps happening. No explanation at all . They need to recall all they ones that are having trouble with them.then sometimes after you park it , it doesn’t want to start .

When slowing down to stop at a light, or pull into a parking space, the vehicle rather than braking and stopping, accelerates violently on its own, and there is no way to stop it other than putting the vehicle in park immediately, or slamming on the emergency brake. This is an intermittent problem. It happens once every few months, however last night it occurred and I did not put it in park quickly enough, and I was close to another vehicle while parking, that I slammed into the other vehicle doing extensive damage. Obviously, this is a very dangerous situation that could kill or maim myself or an occupant of another vehicle; the police officer who happened to own the other vehicle said I should not drive my vehicle until the problem is solved, which, of course, makes sense as my vehicle at present is unpredictable and dangerous. I have now taken the vehicle into the dealer, but I've found in the past these intermittent problems are difficult to diagnose. Should it not be diagnosed and fixed--I noticed that others have had this same vexing and dangerous situation, and it was not fixed or resoved to their satisfaction--I will no longer drive the vehicle as it is too dangerous. There seems to be a glitch with the drive trains/engines of the 2017 Honda Pilot and this needs to be fixed and the vehicles recalled before serious injury occurs, if it has not already. Owners of these vehicles should be compensated, or receive a comparable vehicle that is road worthy.

In the past week, my Pilot has stalled for no known reason. Both times the vehicle was stopped and the feature that idles the car down to conserve energy was activated. When I let off the brake instead of the car restarting or gearing up and accelerating, the car just died. Warning lights went off on the dash, but the car wouldn't restart for at least a minute both times. No warning lights were on the dash before the incident and after the car restarted, no warning lights remained lit on the dash. I took my car to an automotive store and had them check the battery, the alternator and the starter - all of these came back as being in perfect condition. I was extremely scared when both of these incidents occurred. One time I was at the bottom of an exit ramp of a busy interstate and the other occurred on an interstate in stop and go traffic. In addition to these two incidents, for the past 2 years, the car has been having issues after it idles down and then should restart and accelerate. About 2-3 times per month, when the car is stopped and has idled down, when I let off the brake and accelerate, the electrical system will flash on and off. The entire dash goes dark, the audio goes off and comes back on, etc. The entire electrical system reboots. When this happens, it does not impact the ability of the car to accelerate because it is more like a flash - the car doesn't die and have to be restarted. I am taking my car into the Honda dealer on Monday to attempt to diagnose the problem, but from the research I've done, may other Pilot owners are having the same problem and their dealers aren't able to find an error code caused by these issues. I have been attempting to get a video of this when it happens, but so far, I've been unable to reproduce the issue.

Malfunction with the auto start/stop function on my 2017 Honda Pilot. When the car was in the first 40K miles, sometimes I would notice a longer than normal pause for the car to restart and engage the engine. It happened occasionally and I noticed it most often when pulling into traffic and needing to do a fast acceleration. This felt unsafe because I didn't feel like I could reliably pull out into traffic with speed and immediate timing. At approximately 40K miles I started having issues when my engine would die when pausing at a stoplight, a stop sign, or a round a bout. One particular time I had my children in the car, was in rush hour traffic turning left (so was in the intersection). As I tried to make the left turn at the yellow, the engine went into neutral and my car was unsponsive and would not shift into drive or re- engage. I tried to restart the engine a couple of times. Finally I waited approx 10 seconds and tried again. The engine turned on at that point and I was able to pull out of the intersection. It was a really horrible and scary experience for my children and for me. For the past 20K miles, I try to consistently turn OFF the auto start/stop, because I feel it is too dangerous. I don't always remember, so still have had issues with the engine dying. There is not a way, to my knowledge, to engage a setting where it is always disabled. It is very frustrating to have to remember to manually turn it off every time I start the engine. I estimate, even with regularly turning off the auto start/stop, my car has died 10 additional times....at traffic lights, stop signs, and round-a-bouts. It always moves to neutral in those cases. A few times it will start right back up after I shut my car down (in the middle of the road with traffic behind me). Other times it takes several attempts, or a long pause where I count to 10 and try again. When I talked to the dealer, they said they had no knowledge of the issue, which was also frustrating.

On multiple occasions over several years the car will shut completely down when accelerating from a stop light or stop sign. The car has to be restarted and it is not safe. Most recently it happened twice in 1 week and the car will not restart immediately because you have to get it into park. It's very dangerous and the dealer is useless as they "can't get the issue to duplicate"

issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral. So when I’m at a red light that turns green, when I attempt to go by lifting the brake my engine quits, that i have to wait a few and restart the whole thing,

Engine does not restart after “auto idle”. The car cannot be turned off because it is shifted in to drive and won’t shift to park until the engine comes on. This leaves you stranded when driving if you’re at a busy intersection causing an extreme safety hazard.

In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.

I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again, keys in the front seat) and all the doors were locked. It was a terrifying situation. It was hot and I had to call the police to help me out. After 25 minutes we were able to unlock the car. My child was crying the entire time. When we got her out she was drenched in sweat, her hair, clothes, and seat.

Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.

The contact owns a Maxi Cosi Magellan Max installed in a 2017 Honda Pilot. The contact stated that the harness strap detached from the T-bar in the rear of the safety seat. The contact stated that the child was in the safety seat during the failure. The manufacturer was notified of the failure and informed the contact how to re-attach the strap. The safety seat was repaired. The approximate failure mileage was 63,623.

My vehicle is a 6 speed automatic transmission, which is experiencing symptoms known to affect 9 speed transmissions as documented in TSB 20-029, Hard Upshift with Steady Acceleration. The transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle will 'clank' and jump slightly forward, while accelerating between 20-45mph. Does not happen always - have not determined a pattern.

Auto engine stop does not restart when releasing brake pedal. This causes safety issues when stopped at lights as it takes time for the car to go into park in order to be manually started. Only solution is to turn off Auto engine stop every time car is started so that it won't automatically turn off when brake pedal is fully pressed. Honda needs to recall and provide a solution that permanently disables the auto engine stop.

While driving, the vehicle suddenly stalled then began to jerked and was unable to accelerate above 2000 RPM. If pushed above the 2000 RPM, the car would continue to violently jerk. At this time, all the dash warning lights came on, but no warnings or driving issues prior to the incident. From the manufacturer (dealer inspected), error code P0369-CMP Sensor and this issue applies to a service article A180101 from January 2018 which notes that the camshaft thrust cover roughness out of spec and damaged camshaft position sensor. Concerns for this is that without warning the vehicle stalls out regardless of speed for a vehicle after owning for only 4 years.

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. It's very serious safety issue when this problem happened on the road. I visited HONDA service twice for fixing this problem but they couldn't fix it. Pilot does not have the ability to completely stop the automatic Engine Stop-Start function, so I have to manually turn off the Auto Stop-Start function every time I start the engine. But sometimes we forget to turn this feature off. And this problem is recurring again and again. I'm going to log it here because one day I'm in danger of a following car crashing into my car because of this problem.

Car stalls at idle when you take foot off of brake in preparation to accelerate. Error lights and warnings flash on dashboard, car automatically shifts to neutral and it takes over a minute to restart. Inconsistently happens and Honda service technicians report there are no error codes. This is happening to MANY people with the same make/model. This is a serious safety and drivability issue. Please investigate.

The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.

The auto idle stop feature on the vehicle poses a significant safety hazard. On multiple occasions, the engine doesn’t re start after lifting your foot off of the brake. We’ve had the dealer assess several times, but they simply say they can’t repeat the problem. In the most recent instance, we were stopped at a red light and the auto idle stop engaged. When the light turned green, I took my foot off of the brake and the car did t re start. I had to shift from drive to park, and tried to re start the car a few times before the engine re started. I was fortunate I wasn’t rear ended, as cars were coming up behind me in excess of 40 miles per hour. Thankfully, they saw my hazard lights and moved over before hitting me. This problem has been reported in multiple forums, to include here: https://www.piloteers.org/threads/auto-engine-idle-stop-system-problem-message.144153/ Unfortunately, and by design, the feature cannot be permanently disengaged. Please force Honda to take immediate action before it results in fatalities!

When I turn on the car, an error pops up saying KEYLESS START SYSTEM PROBLEM. I already changed the battery in the key fob and that didn’t solve anything. I’ve restarted the car several times and the error continues to pop up.

Keyless start system malfunction.

Vehicle stalls after trying to return to normal idle after the idle-stop system has been engaged. Vehicle may take up to 5 minutes to restart. Vehicle has a fly-by-wire push button transmission so the vehicle cannot be placed into neutral and pushed out of harms way without the engine running (which it isn't since it stalled and won't restart). Dealership "fixed" the problem in 2019 by installing a new battery which was warrantied for a bad cell. Problem returns in 2021. Dealership declares the battery good and claims that they cannot replicate the problem, nor have they heard of this issue previously. And possibly related to all of the above: Vehicle ran normally (i.e., engine running normally) until all indicator lights came on and remained on. Dealer claims a new camshaft and associated parts are needed to fix this "new" problem.

Driving to work in the morning after owning the car for a few years and and dash displays "Keyless Start System Problem".

A known a reported issue by others, the auto idle engine function has caused our car to completely shut off at various times requiring us to put the car back in park and restart the engine. This is a clear safety concern as it has happened at stop lights, on the road, etc.

When stopped long enough to engage the auto idle function the car does not always recover immediately to drive. The car completely shuts down and usually restarts. This has occurred a few times in the past couple weeks and I have been trying to capture it on video to show the dealership. Yesterday it shut down and did not restart. It took many seconds (20-30) to be able to turn it back on and put it back into gear. We were stuck with cars behind us honking. When this happens all the lights on the dash light up so there is not one warning that indicates what the problem is. A car randomly failing to function is a safety issue. Especially since there is nothing the driver can do to remedy the situation. We have not taken the car in to a mechanic yet as this happened over the weekend. The car will be going to Honda. An internet search shows this is not an isolated issue.

The car stalls out at traffic lights and stop signs due to a failure of the automatic idle start/stop feature. It appears this is a common issue that there is no known repair for. It creates for an unsafe driving situation when the car does not go when the light turns green. I am waiting for the day I am rear ended by someone not paying attention.

The engine auto stop/ START feature turned the car off while I was stopped at traffic light. I attempted to disable this feature by pressing the Stop/ Start button which turned the vehicle completely off. I made several attempts to start the vehicle. First, I tried pressing the start button with my foot on the break. Second, I shifted the car into park and pressed the break pedal down and then pressed the start button, still didn't start. I then opened the door and quickly closed it and repeated the last process over again and it still wouldn't start. At that time the display instructed me to press the start engine button twice. By this time the traffic light cycled once which really pissed off everyone behind me! (THIS HAS HAPPENED TO ME 2 TIMES AND TO MY WIFE 6 TIMES IN THE LAST 18 MONTHS)

Drivers Side Front Seatbelt webbing unraveling. Occasionally becoming caught in belt buckle assembly. Brought car to dealer on 8/6/21 and they wanted to charge over $500 to fix it. I said it was absolutely absurd and that it should be covered under one of my warranties purchased with the car. After some back an forth they agreed to warranty the repair and let me take the car home. Its now been over 4 weeks of them telling me the seat belt has still not arrived at the dealer and the safety issue is growing much larger as the seat belt webbing is getting worse each day. It seems they are truly not wanting to honor a warranty and are trying to do anything they can to either not fix the problem or make me pay over $500 to fix their defective product.

The auto engine idle stop fails to restart the engine after stopping at stop lights, stop signs, in traffic, etc. Even after repeatedly "working" to turn off the car and turn it back on, it can take up to 2 minutes to effectively turn off the car so it may be restarted. This feels extremely dangerous at stoplights, but especially when caught in stop and go traffic on the highway or on a bridge. Cars go around into the intersection, honk, and when traffic picks up from the stop-and-go situation, cars drive by at high rates of speed while I sit motionless in the middle of the highway. While I more often than not remember to turn off this "feature" when starting the car, there are times that I forget. It has been horrible for my newly licensed driver. The anxiety and stress this has caused has led to learned anxiety while riding in and driving other cars that do not have this "feature." The problem was first reported to my local dealer in 2021. Today I asked the dealer to look at it again, while the SUV was undergoing a fix for the hood recall, and I was informed it would be a $140 diagnostic fee and then whatever the cost would be to "fix" observed problems. The dealer has not documented my complaints about said problem, though they ran diagnostics and indicated that the starter and battery were operating according to spec. They "reset" the system in November, but it did not help with the problem quickly reappearing.

The car sometimes fails to restart on its own from a complete stop at a traffic light or stop sign with the Auto Start/Stop function engaged. Furthermore, on two recent occasions the car would not start at all after it was turned off to get gas. One of those times it sat for 40 minutes at the gas pump while waiting for a jump start (it eventually started on its own), and the other it had to be towed to the dealer. After the first incident, we were told there was nothing wrong with the battery and a month later, when the car had to be towed, we were told the battery was completely dead. The concern with the start/stop trouble has been reported to the dealer and we were told there was nothing they could see. There have been no warning lights, lamps or messages. The start/stop problem began approximately a year ago, and we have tried to turn that feature off when driving, due to the problems that occur, since we were told there wasn't a problem that could be seen. On the occasions we forget to take this step, it always struggles at a stoplight or intersection and if not caught in time, the car will stall out, sometimes taking 2-3 tries to restart. The vehicle is currently in the shop, awaiting a battery replacement as we have been told that is what is causing the start/stop issue.

While driving I first noticed the radio would shut off- almost like an electric surge (Spring 2021). I brought in to local dealer to assess. Dealer couldn't replicate so was dismissed. Car slipped into "sport" mode randomly (July 2021). Brought in to dealer and couldn't be replicated.Then the car would take longer to start at a stop light. Eventually, at times, the car would NOT START when the brake was released and gas paddle depressed (August 2021). There is no warning or indiction that this will happen. It is periodic, random and unpredictable. The stall out has happened on long and short rides. This has occurred at stop lights, stop and go traffic on a busy highway and entering traffic circles. I could have easily been rear-ended at any of these stalls. I am afraid when driving this car. The dashboard lights up with alerts and the car must be put in park and the start button used to get the car turned on. This takes time to restart the car- further increasing chance of an accident. I have brought the car to the dealer on at least 5 service visits and the problem persists. The dealer reports they were able to reproduce the stall at most recent service visit (6/16/2022). Fuel injector replacements (8/2021), PCM software reboot (10/2021), battery replacement (3rd battery in life of car), and now awaiting valve adjustment (part on national back order). Battery #1 replaced 3/2020, battery #2 replaced 1/2022. The problem persists despite these "fixes". I have requested that the dealer escalate this problem to Honda Corporate.

On 25 July 2021, I was in stop and go traffic on I-5 South when my start stop function on my 2017 Honda Pilot Elite failed to restart. All the lights lit up on my instrument cluster. My vehicle was unable to restart for about 1 minute as i was frantically trying to shut off my vehicle and restart it repeatedly. I was worried about a vehicle slamming into me with my family in the car. Since that day it has happened a few more times where the start stop function has failed and the engine failed to restart at traffic lights or busy intersections. Today I was able to catch it on video. If you would like me to send you the video from today, please let me know the email address. I have an appointment on Saturday but when I went by the Honda dealership today, they tested my battery and they said it was good and gave me a print out attached below.

Auto dashboard warning lights started and remained flashing. Transmission would not up shift - slipped into neutral - surged and jerked when up shifting This experience was repeated after pulling off the highway and attempting to reenter traffic. This was a dangerous experience as it occurred on a high speed Interstate. I took the auto to the dealer BUT they were not able to reproduce the problem and their diagnostics check could not find a problem.

The engine can die when idling at a stop sign or stop light for no apparent reason. One time it even died as I was in motion. Again for no apparent reason. The car has an auto engine idle stop feature. If you push the button the disable this gas saving feature then you no longer have this issue. Biggest issue is the you can easily get rear ended because the engine dies out of the blue for no apparent reason. Per on line viewing, this is a very common issue with Hondas between 2016-2019. Please let me know if you need any more information. Thank you for your time and consideration in reviewing this issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The Auto Idle Stop feature activated at a light, but when it normally reactivates (taking foot off the brake, placing foot on the accelerator, or moving steering wheel) the engine did not come back on, the transmission changed to Neutral, and some warning lights flashed. A car coming up on the light behind me anticipated me accelerating, but I couldn't start the engine for about 30 seconds. My safety (and of the 5 other passengers) was put at risk by the mal-performance of the feature. The problem has not been reproduced or confirmed by a dealer. The vehicle has not been inspected by others. There were no signs of the problem prior to the failure.

Car goes into neutral or no gear at all when still in drive on its own. Has done this multiple times, will end up getting us killed at some point because when you go to get on the accelerator to get out of someone’s way the engine just revs up.

Idle engine-off system on several occasions has failed to restart engine while stopped during normal driving. Car remains in drive and engine stalls. Auto must be completely shut off and restarted for engine to restart. This is extremely unsafe as it has occured while stopped at lights in busy intersections.

The contact owns a 2017 Honda Pilot. The contact stated while driving 10-15 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact was able to continue to drive to her destination. The dealer was notified of the failure. The contact stated that the failure had been recurring while shifting into first gear. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 65,000.