NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
My car has the auto idol on/off feature. The car started turning the radio off when I sit at a light and the idol turns the car off. This had happened for a bit but we have now graduated to a total stall out. This has happened to me twice now. Once at a light the 2nd time on the highway sitting in traffic. It's very nerve wrecking trying to get your car to restart as traffic is flying past you. I have to put the car in park and restart the whole car. The process takes a few minutes. I can't imagine if this would do this in the middle of an intersection for example when I'm turning left. The dealer can not reproduce this and no errors are being thrown and they have never heard of this. I find this very convenient seeing as a quick Google search shows this is a known issue. How has this not been recalled by Honda. I'm very scared this could cause an accident
While idle at red light, the automatic idol activated when I press brake with consistent pressure. When I released the brake to start going forward and engage the gas pedal; all red light indicators turned on (parking brakes and shifted into Neutral) and the car fully siezed up. No power, no ability put car in park or drive. I attempted to put in Park and Start car with On/off switch but got no reaction from car . No brake function. I sat in an unresponsive vehicle at 4-way red light intersection. I activated my emergency flashers yet. I repetitively kept pushing power button in effort for car to respond and restart, eventually did and was able to drive off. Working on taking into dealership. This happened approx 1 month ago, a very similar situation occurred again today 6/27/2021 on i45 returning form Austin TX.
When using the auto idle stop the car will sometimes completely shut down. We could be rear ended if somebody behind us doesn’t realize that we are stopped. Honda has looked at it multiple times. They say they can not duplicate it so they can’t fix it.
Auto Engine Idle Stop System - Restart failure. Typical Even below: 1)Auto Engine Idle Stop -engages normally (i.e. engine stops at light). 2)When time for engine to restart, it doesn’t restart, the MID shows error message and instructs driver to "place car in park". 3)Next message is typically to step on brake and press start. 4)This restart process in never quick but often 20-30 seconds. This issue puts me at a risk of being Rear Ended at a green light and is a safety issue! I would make the car available for inspection. The dealer has not been able to reproduce. However, it has occurred 3 x in the last 1000 miles. Other than the dealer, no one else has inspected. No warnings were received before it first nor subsequently appeared. I believe this first appeared in Summer 2019. It appeared multiple times in 2020 and again in 2021. I took it to the dealer in 2019 and 2020. I will schedule another dealer appoint now.
My 2017 Honda Pilot touring’s engine won’t turn on after stop while using the idle stop . The idle stop option has to be cancel in order to drive and stop with out engine getting shut off
The contact owns a 2017 Honda Pilot. The contact stated that the vehicle experienced various electrical failures while driving and stationary. The contact stated that the security alarm independently activated without incidence. The contact also stated that an abnormal crackling sound was coming from the engine with several warning lights flashing on the instrument panel. After replacing the battery, the headlights independently illuminated while the vehicle was shut-off. The contact restarted the vehicle and manually turned off the headlights however, the failure recurred. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the fuse box needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 60,000.
The auto Start / Stop feature that shuts the engine off while stopped at stop lights has failed to restart the car dozens of times over the last year. While stopped at a light, the engine shuts off as expected. Then when going to release the brake pedal to pull away from the stop light, the car fails to restart. The method to restart requires putting the car into park, applying the brake, pushing the start/stop button, and then putting the car back in drive. All while traffic behind me is trying to move forward. This is a very scary situation in a busy intersection. After many instances, my wife and I are very fast at the restart procedure, but we get nervous anytime someone else drives the car. Replacing the battery seemed to help for a few months, but did not stop the issue. The issues seems to happen more frequently in hot weather situations where the air conditioning is pulling a large load on the electrical situation, although it also happened a few times over the winter when the heater was running. There are no warnings, lights, or messages that appear on the dashboard. This relates to Investigation # PE 22-005.
Hood flutters at highway speeds and appears that it will open and break windshield, looks as though hood is not latched causing stoppage or pull over for inspection of which the hood is latched
My car shuts itself off at stoplights to save fuel. There have been 4-5 times where I couldn't get the car to restart when the light turned green. It is a scary situation to not be able to restart the car in traffic or when I'm in another city away from my home. I have heard this is happening to others too. Please investigate.
18 June 2021 took car in for A/C no longer working. They stated the a/c compressor failed, but not under recall, however they didn't have any parts since it was a common problem. Got the parts and repaired it 7 July 2021. Only safety issue is that on another Honda we own the compressor also failed during an interstate drive with thunderstorms and a tornado we couldn't see out of the window and while attempting to exit the interstate the compressor seized causing the engine to overheat leaving us stranded.
On [XXX] I was traveling south on [XXX] from Omaha, NE to Bella Vista, AR. There were no other cars in view either behind me, ahead of me or traveling north in the opposite lanes, nor any debris on the highway when I heard a loud explosion. I thought I had blown a tire but had no problems steering the vehicle. I immediately pulled over to stop on the shoulder of the road. I got out of the car and saw that my sunroof had exploded. Small pieces of glass were everywhere. The time was late morning and the temperature was not especially hot. I reported this to Honda and to my insurance company. On June 18 my local dealer replaced the moonroof. My cost was $691.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened on numerous occasions and sometimes will not even restart manually, causing other vehicles to have to go around and dodge the stalled vehicle in the middle of busy intersections. Honda mechanic can not reproduce the problem when in the shop, leading to no resolution. Problem continues even after having the battery completely replaced and cleaning the fuel injectors.
The vehicle is equipped with auto idle/engine disable. When stopped at a stop light and depressing the brake pedal, the engine shut downs. The engine is supposed to restart on releasing the brake pedal. On a number of occaisions the engine has not restarted, but rather has stalled, leaving me stalled in traffic. It takes several seconds (which feels like a lot when cars are driving around you, honking, etc.) for the engine to completely shut down and then restart. And sometimes the restart is not smooth. Takes time. The dealer service has not reproduced the problem - they did suggest that I replace the battery to see if that would help. It seemed to help a bit - but the problem returned after a short while. This has occurred approximately 5-6 times. I now try to remember to disable the auto idle feature on entering the car. The default is for the feature to remain on, so I have to remember to disable it each time. I have one maintenance record from January 2022 which shows my report of the issue to the service department, and the replacement of the battery. I did ask about the issue prior to, and after, the January 2022 record, but I have only the one documented complaint. I know that this now a known problem and that the NHTSA is investigating. I wanted to share my experience. Thank you.
The Auto Idle Stop feature was enabled at the time. We came to a complete stop on the interstate highway due to traffic. When traffic cleared and I attempted to resume driving, the engine died completely and pressing the Start button would not re-start the engine. We were stuck with a dead engine in the middle of the highway for about a minute before the engine finally restarted. This happened three additional times since the original incident. I've taken the car to the dealer but their service technicians were unable to replicate the issue or diagnose the problem.
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Occasional he when the auto start stop function is activated the car will die and not turn back on. After the car has died and you release your foot from the break nothing happens and multiple lights will turn on the dashboard but the car will not restart unless you put it in park press the start button multiple times. This is very frustrating and very dangerous especially if you’re sitting outside at a busy intersection. I’ve seen numerous reports of this on the Internet and it’s been going on over the last several months. I tried to take the vehicle to the dealer and they told me it was not anything they can cover on the warranty I’d have to pay out of pocket.
The contact owns a 2017 Honda Pilot. The contact stated while coming to a stop at a traffic light or traffic sign, the vehicle shut off while the vehicle was stopped. The contact stated that several unknown warning lights were illuminated as soon as the vehicle came to a stop. The contact stated that it took several attempts to restart the vehicle. The contact had taken the vehicle to a local dealer who diagnosed the failure and determined that the battery needed to be replaced. The contact had the battery replaced by an independent mechanic. The vehicle was repaired; however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was unknown.
It appears the Power Control Module is failing on this vehicle. Honda should recall this part. Basically, it goes off automatically. The alarm will go off at random times, which I actually had to disable, as it would wake us and our neighbors up at all times throughout the night. The dashboard lights up and blinks randomly. You can hear clicking sounds. A lot of people online who have had the same issue report that replacing the Power Control Module is the only fix. They have tried replacing the battery, the ignition switch and other parts to avail. This first happened about 6-months ago. I also recorded the issue that is happening, but the below evidence upload will not accept video. Please let me know if you want me to provide the video.
Vehicle's LED Daytime Running Lights no longer operational. This is a known issue among owners and affects the visibility of the vehicle when operating during daylight hours. Further, the nighttime visibility is significantly decreased as those LES lights add to the roadway illumination capabilities.
Within the past two month, this vehicle has stall at least 5 times after the auto stop idle engage at a stop light and at intersection. The vehicle will come to a full stop and the auto stop idle engage but the vehicle fails to restart after i take my leg off the break pedal. I will then have to turn the car off and restart it before it starts again. This has put me and my family in a very dangerous and unsafe condition in traffic. I've also been having an intermittent error message on the dash that says "High beam support system problem" it comes up at random times and flashes for about 30 seconds and disappears. I took the car to the Lehigh Valley Honda dealer in Emmaus PA and initially they said the problems where related to a low voltage but after replacing the battery the problems persist. The car is currently at the dealership and they can't seem to tell me exactly what the issue is.
I HAD STARTED NOTICING THE RADIO CLICKING ON/OFF AT STOPLIGHTS. AFTER A WHILE, IT PROGRESSIVELY GOT WORSE AND NOTICED THE CAR WAS ALSO SLIGHTLY JERKING TOO AS THE CAR RE-STARTED. I CALLED THE DEALER AND THEY SAID THEY WERE NOT FAMILIAR WITH THE ISSUE. DAYS BEFORE MY WARRANTY EXPIRED IN 2020, I TOOK THE VEHICLE IN AND THEY SAID THEY WERE NOT ABLE TO RE-CREATE THE ISSUE AND DID NOT SEE ANY ERROR CODES. I RECEIVED THE MIL WARRANTY EXTENSION LETTER RECENTLY AND WONDERED IF THAT WAS THE SAME ISSUE, BUT IT DOES NOT APPEAR SO. HOWEVER UPON RESEARCHING THAT, I FOUND MANY SIMILAR COMPLAINTS ONLINE ABOUT THE AUTO IDLE STOP ISSUES. I AM GRATEFUL MY CAR HAS NEVER STALLED (YET) BUT THAT IS PROBABLY BECAUSE I HAVE VERY LOW MILEAGE. HOWEVER I AM SCARED TO DRIVE THE CAR NOW AND ALWAYS DISABLE THE AUTO IDLE STOP, HOPE THAT I DON'T FORGET WHICH I DO SOMETIMES AND AM FEARFUL SHOULD MY TEENAGERS EVER HAVE TO DRIVE MY CAR! THANKFULLY THEIR HONDA CIVICS DON'T HAVE THIS FEATURE. THIS IS A SERIOUS SAFETY HAZARD! THERE ARE TOO MANY SIMILAR COMPLAINTS SO PLEASE FORCE HONDA TO RECALL AND FIX THE PROBLEM. I BOUGHT THIS NEW CAR SINCE IT WAS SUPPOSED TO BE MORE ADVANCED AND SAFER THAN THE 15 YEAR OLD CAR IT REPLACED. IT DOES HAVE SOME GREAT ADVANCES BUT SHOULD NOT BE COMPROMISED OR COME AT THE COST OF SAFETY.
THERE IS AN INTERMITTENT PROBLEM ON MY 2017 HONDA PILOT ELITE THAT CONTINUES TO GET WORSE WITH THE AUTO ENGINE IDLE. WHEN IT ENGAGES (I.E., STOPS THE ENGINE SUCH AS AT A STOP LIGHT), AT TIMES IT WOULD BARELY START BACK UP AGAIN. WHEN THESE PROBLEMS OCCUR, WHEN IT RESTARTED AFTER THE AUTO ENGINE IDLE WAS ENGAGED, IT SOUNDED LIKE A CAR TRYING TO START WITH A BAD BATTERY - IT BARELY TURNED OVER, BUT FINALLY DID START. HOWEVER, ON 5/11/2021, IT DID NOT START AT ALL AFTER THE AUTO ENGINE IDLE ENGAGED. I WAS AT A STOPLIGHT AND HAD SEVERAL CARS BEHIND ME. I WAS ON A SLOPE AND WAS ABLE TO PUT THE CAR IN NEUTRAL AND PULL IT OFF TO THE TURN LANE AND OUT OF TRAFFIC. I TRIED SEVERAL TIMES AND WAS FINALLY ABLE TO START THE CAR UP AGAIN. THERE IS NO DOUBT THAT THE PROBLEM WILL CONTINUE TO GET WORSE UNTIL SOMEBODY CAN DIAGNOSE IT. I'VE SEARCHED DISCUSSION BOARDS AND FOUND SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM BUT I'VE NOT FOUND A DIAGNOSIS YET.
THE ENGINE SHUTS OFF WHILE DRIVING AND WHILE STOPPED AT A LIGHT. VERY UNSAFE. HAND THE TRANSMISSION REPLACED A FEW MONTHS AGO BUT THE PROBLEM IS STILL HAPPENING.
In June 2025, Honda sent a warranty extension reimbursement for the 2017 Honda Pilot for the torque converter-DTC P0741. Since the torque converter was defective, I replaced it on 5/7/21. I completed the reimbursement form Honda requested and included the invoice and proof of payment. On 9/30/25 Honda sent me an email stating that my reimbursement is being processed in 6-9 weeks. I have called several times and sent emails and they continue to tell me they will expedite my reimbursement. It has been over four months. My case # is: XXX. . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AFTER EXITING AN INTERSTATE HIGHWAY AND STOPPING AT A STOP SIGN, THE AUTO-STOP FEATURE ENGAGED. WHEN THE BRAKE WAS RELEASED THE ENGINE STARTED AND THE CAR MOVED FORWARD A FEW FEET THEN SHUT DOWN COMPLETELY. THERE WAS A MOMENTARY WARNING TO PUT THE CAR IN PARK, BUT IT DISAPPEARED WHEN THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN AND ALL SCREENS WENT BLANK. I PRESSED THE BRAKE PEDAL AND THE START BUTTON, BUT THE ENGINE DID NOT START. I RELEASED AND PRESSED THE BRAKE AGAIN AND THE CAR STARTED. THE TRANSMISSION WAS IN PARK AND I HAD TO PUSH THE DRIVE BUTTON SEVERAL TIMES FOR IT TO ENGAGE. LUCKILY THERE WAS NO TRAFFIC BECAUSE I WAS BLOCKING THE EXIT AND THE ROAD. AFTER THE ENGINE STARTED IT TOOK SOME TIME FOR ALL THE SYSTEMS TO POWER UP.
While driving my 2017 Honda Pilot (Touring, AWD) on the freeway at about 60-65 mph, when I press on the gas pedal and try to accelerate, the pedal goes limp and goes all the way to the floor, the rpm's go to zero and the car gas pedal is not responsive. The car coasts and there is no resistance to the pedal either. No warning lights are shown on the dashboard and I am not using cruise control either. After pressing down repeatedly on the gas pedal for about 15-20 seconds, the gas pedal starts working again. This is a big safety issue, since the car gas pedal is completely unrepsonsive, so I cannot accelerate to change lanes, avoid another car or person, etc. and this occurs at random times. Also, when driving at low speeds, the gas pedal is often unresponsive and lags for about 3-5 seconds when I press on the pedal, making the car hesitate. Also, when the car changes gears, it is often very jerky (not smooth) and this occurs randomly. I took the Honda Pilot to the Honda dealer where I purchased the car and they duplicated all of the problems reported above and also documented error codes via their computer while driving the Honda Pilot. The dealer has had the car since May 5, 2021 and has not been able to fix it so far, despite working with the Honda "tech-line". So the dealer requested an "expert" from Honda in Torrance, CA (headquarters I'm told) to come to the dealer on-site, but the expert cannot arrive until May 21, 2021. The Honda service person told me they have recorded many error codes, but some of the codes are “not current codes”, so they don't know how to fix it so far.
There is a major and potentially dangerous issue with the idle stop/start feature. When the car is at a stop and the engine shuts off (gas saving feature) and sometimes the car will fail to start again, leaving me stranded in the middle of an intersection or whatever road I'm on. Sometimes all of the collision systems fail to start again (dash warning), sometimes it takes minutes to get it restarted which results in angry drivers behind me and the potential to create an accident. This issue began within a few months of buying the car. I had informed the original Honda dealership where I purchased the car but they failed to properly document the issue because there were no error codes populated by the on-board computer. After it happened dozens of times I took the vehicle to a different dealership and was able to demonstrate the problem directly to a technician after two separate appointment attempts. They then agreed to replace the battery. This helped for a time period of about 9 months and then it started again. I believe there is a wide-spread issue with the computer's ignition system and I'm not alone, although Honda seems to pretend they've never heard of the issue. I have attached my first 'documented' (although it was reported YEARS before this) service report followed by the second in which they finally replaced the battery and admitted fault. I am hopping the NHTSA can investigate and help the owners of these Pilots come to a permanent resolution. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2017 Honda Pilot Elite, all maintenance performed at dealership service department. VEHICLE RANDOMLY DOES NOT AUTOMATICALLY RESTART AFTER AUTO IDLE STOP ENGAGES WHEN IN STOP-GO TRAFFIC ON FREEWAY OR WHEN STOPPED AT INTERSECTION, RESULTING IN A STALLED VEHICLE IN THE MIDDLE OF FREEWAY OR INTERSECTION. ATTEMPTS TO MANUALLY RESTART THE VEHICLE GENERALLY SUCCESSFUL AFTER FRANTICALLY (OR SLOWLY!) PUSHING THE START-STOP BUTTON SEVERAL TIMES. This is a dangerous situation as I could not restart the vehicle on a fast moving roadway. Not easily reproduced as it is a randomly occuring event. First appeared at approx 35-40k miles.
SINCE I PURCHASED THE CAR, THE WHEELS MAKE A CRACKING NOICE WHEN TURNING AND BRAKING. TOOK IT TO THE DEALER 2-3 TIMES AND THEY TOLD ME THEY COULD NOT FIND ANYTHING THAT IT MAY JUST BE THE BRAKE PADS STICKING SOME TIMES. NOW AT 55,000 MILES THE POWER STEERING EPS AND ALL OTHER LIGHTS CAME ON LIKE A CHRISTMAS TREE. THIS HAD NOT HAPPENED IN THE PAST. I HAVE READ UP ON IT AND OTHERS HAVE HAD THE SAME PROBLEM. MY MAIN CONCERN SINCE I PURCHASED IT WAS THAT CRACKING NOISE WHEN TURNING WHEN BACKING UP OR TURNING WHEN GOING FORWARD. THIS ONLY HAPPENS ON STARTING TO DRIVE NOT AT FAST SPEEDS. NOW ALL THE LIGHTS ARE ON AND DON'T KNOW WHAT THE ISSUE IS. FROM RESEARCH IT SEEMS LIKE IT MAY BE SOMETHING WITH THE FUEL INJECTORS. MY CAR IS ALREADY PAST IT'S WARRANTY.
WHEN I COMPLETELY STOP AT A LIGHT (STATIONARY), AND HAVE THE AUTO ENGINE IDLE STOP "ENABLED", MY ENGINE SHUTS OFF AND THE WARNINGS ON DASHBOARD "COLLISION MITIGATION" FLASHES. MUSIC AND A/C IS TURNED OFF AS WELL. I NEED TO PUT THE CAR BACK IN "PARK" AND RESTART THE ENGINE. I'M AFRAID SOMEONE WILL REAR END ME. I ALSO HAD ISSUES WITH MY BATTERY LOOSING CHARGING EVEN THOUGH ITS STILL GOOD. I BELIEVE THE AUTO ENGINE IDLE STOP FEATURE IS PULLING SIGNIFICANT AMOUNTS OF BATTERY CHARGE. WAITING TO HEAR IF THERE IS A RECALL ON THIS PROBLEM SINCE I WAS TOLD THAT HONDA IS AWARE AND TRYING TO COME UP WITH A SOLUTION. THIS HAS OCCURRED SEVERAL TIMES ALREADY.
THE AUTO SHUT OFF WHEN THE BRAKE IS FULLY DEPLOYED FAILS WHEN PRESSURE IS RELEASED AND THE CAR WILL NOT RE-ENERGIZE. LEAVING A CAR DEAD AT A LIGHT THAT JUST TURNED GREEN. REQUIRES ME TO PUT CAR IN PARK, THEN RESTART THEN PUT INTO DRIVE. THIS IS A SAFETY HAZARD. NO ERROR LIGHTS. AUTO SHOP CAN'T FIX. MUST REMEMBER TO MANUALLY SHUT OFF THE AUTO SHUT OFF EACH TIME THE CAR IS TURNED ON. NOT SAFE. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES AS THE CAR BEHIND EXPECTED TO GO AT THE JUST THEN GREEN LIGHT. AT ONE LIGHT NO CARS WERE STOPPED BEHIND ME BUT A CAR APPROACHED A LIGHT THAT HAD BEEN GREEN DIDN'T REALIZE I WAS STOPPED WITH A FAILED ENGINE. SCARY. IT HAPPENS EVERYDAY.
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE SHUT-OFF WHILE DEPRESSING THE BRAKE PEDAL. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE POLICE WERE CALLED TO SCENE AS MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE INTO NEUTRAL OR TO RESTART THE VEHICLE FAILED. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND RECEIVED A POLICE ESCORT TO WEST BROAD HONDA (7014 W BROAD ST, RICHMOND, VA 23294) HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
MY 2017 HONDA PILOT ELITE IS EQUIPPED WITH THE AUTO START/STOP "FEATURE". THIS FEATURE CAN BE DISABLED, BUT NOT PERMANENTLY - YOU HAVE TO REMEMBER TO TURN IT OFF EVERY TIME YOU START THE CAR. SEVERAL TIMES OVER THE LAST FEW MONTHS MY CAR HAS TOTALLY DIED WHEN I'M AT STOP LIGHTS OR INTERSECTIONS. THE AUTO START/STOP FEATURE ENGAGES AND SHUTS THE ENGINE OFF, BUT WHEN I TAKE MY FOOT OFF THE BRAKE THE ENGINE SPUTTERS AND DIES, AND THE CAR MOVES TO NEUTRAL. I'VE FIGURED OUT AT THIS POINT THAT I NEED TO SHIFT TO PARK, AND THEN PUSH THE START BUTTON, BUT SOMETIMES IT TAKES SEVERAL TRIES TO START. THE LAST TIME THIS HAPPENED I WAS IN THE MIDDLE OF THE BUSIEST INTERSECTION IN TOWN WITH CARS WHIZZING AROUND ME. IT WAS ABSOLUTELY TERRIFYING. TODAY I TOOK THE CAR TO THE HONDA DEALER AND THEY SAID THAT THEY COULDN'T RECREATE IT (IT DOESN'T HAPPEN EVERY TIME) AND THERE'S NO ERROR CODE SO "AT THIS POINT" THERE'S NOTHING THEY CAN DO. THEY SAID THEY'D NOT HEARD OF THIS ISSUE BEFORE, BUT A QUICK GOOGLE SEARCH TURNED UP MANY FORUMS ON WHICH PEOPLE ARE RAISING THIS VERY DANGEROUS, POTENTIALLY DEADLY ISSUE. HERE'S A SAMPLE: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP HTTPS://COMMUNITY.CARTALK.COM/T/2017-HONDA-PILOT-STALLING-AT-INTERSECTIONS/161704 HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2016/ENGINE/ENGINE.SHTML HTTPS://WWW.VEHIE.COM/COMPLAINTS/HONDA?VEHIE_MODEL=PILOT I'M NOW LOOKING AT TRADING THIS CAR IN FOR A VEHICLE THAT DOESN'T HAVE THIS "FEATURE" BUT AM WORRIED ABOUT THE FAMILY THAT PURCHASES THE CAR - IT'S NOT FAIR TO THEM. PLEASE MAKE HONDA RECALL THE VEHICLES WITH THIS "FEATURE" AND LET US DISABLE THE FEATURE PERMANENTLY, RATHER THAN EVERY TIME WE START THE CAR.
VEHICLE WILL NOT RESTART AFTER ENGINE AUTO IDLE ENGAGES. WHEN LIFTING FOOT OFF THE BRAKE TO BEGIN DRIVING CAR WILL NOT RESTART AND SAYS YOU MUST GO INTO PARK AND PRESS BRAKE. RADIO AND LIGHTS ARE STILL ON. EVEN AFTER SHIFTING INTO PARK AND PRESSING BRAKE IT WILL NOT START. AFTER REMOVING FOOT FROM BRAKE AND PRESSING STOP CAR WILL COMPLETELY TURN OFF. WE CAN THEN PRESS START AND CAR WILL USUALLY START WITHIN THREE OR FOUR TRIES. THIS HAS HAPPENED ABOUT 10 TIMES, WITH THE LAST BEING IN THE CENTER LANE OF A MAJOR FREEWAY. TRAFFIC CAME TO A STOP AND WHEN WE STARTED GOING AGAIN I WAS COMPLETELY STUCK IN THE MIDDLE LANE WITH CARS GOING ALL AROUND ME. HAS ALSO HAPPENED MULTIPLE TIMES AT STOPLIGHTS AND IN DRIVE THROUGHS. I TRY AND ALWAYS DISABLE THIS FEATURE BUT FORGET SOMETIMES.
WHILE AT A RED LIGHT, THE AUTO IDLE ENGINE FEATURE COMPLETELY STALLS THE VEHICLE. THIS HAS HAPPENED MORE TIMES THAT I CAN COUNT AT THIS POINT. BASICALLY, IF I LEAVE THE FEATURE ON, AT SOME POINT IN ROUTE, IT WILL STALL. OF COURSE, I HAVE BROUGHT IT IN SEVERAL TIMES TO THE DEALERSHIP TO BE TOLD THAT NOTHING IS WRONG WITH THE VEHICLE AND THE COMPUTER DOESN'T REGISTER/READ ANY KIND OF CODE OR ERROR. WHEN THE BRAKE PEDAL IS COMPLETELY DEPRESSED, THE VEHICLE SHUTS DOWN, RADIO, LIGHTS EVERYTHING. WHEN THE BRAKE IS RELEASED, IT SEEMS TO TRY TO FIRE UP, BUT STALLS INSTEAD. LIGHTS ARE PROJECTED ONTO THE DASH SAYING "TO START ENGINE: BRAKE + PEDAL". THIS DOES NOT IMMEDIATELY START THE CAR. IT TAKES SEVERAL TRIES AND LATELY I HAVE FOUND THAT I HAVE TO KEEP MY FOOT OFF OF THE PEDAL AND HIT THE START BUTTON TO TURN "OFF" THE VEHICLE (EVEN THOUGH IT IS ALREADY STALLED). THEN, I CAN START IT. I AM ALWAYS IN A BUSY INTERSECTION AT A RED LIGHT WHEN THIS OCCURS WHICH IS FRIGHTENING. IT HAS TAKEN UP TO TWO MINUTES TO GET IT RESTARTED AND LIGHTS HAVE TURNED GREEN, HORNS HAVE BEEN BLASTED AND I HAVE BEEN SWERVED AROUND BY ONCOMING (BEHIND) VEHICLES.
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
THIS PROBLEM INVOLVES THE AUTO-IDLE STOP FEATURE OF MY VEHICLE. WHILE STOPPED IN A LONG LINE OF CARS, AND THE BRAKE PEDAL DEPRESSED, I HAD BEEN MOVING FORWARD SLOWLY IN THIS LINE. EACH TIME I TAKE MY FOOT OFF THE BRAKE PEDAL, THE ENGINE RESTARTS AUTOMATICALLY, AND I PULL FORWARD. THEN, WHEN I HIT THE BRAKE AGAIN AND STOP, THE ENGINE SHUTS OFF, BUT USUALLY GOES INTO ACCESSORY MODE. FIRST, THIS STARTED TO MALFUNCTION AND THE RADIO, ELECTRICAL SYSTEM WOULD SHUT DOWN, INCORRECTLY, THEN RESTART ONCE I TOOK MY FOOT OFF THE BRAKE. BUT THEN, ON THIS PARTICULAR SATURDAY, WHEN I TOOK MY FOOT OFF THE BRAKE ONE PARTICULAR TIME...THE CAR DID NOT RESTART. THE WHOLE CAR, ELECTRICAL SYSTEM AND EVERYTHING SHUT DOWN. I THEN TRIED TO MANUALLY RESTART THE CAR BY PUTTING THE CAR IN PARK, DEPRESSING THE BRAKE PEDAL, AND PRESSING THE START BUTTON. THE CAR JUST CLICKED, AND ALL THE LIGHTS ON THE DASH WERE FLASHING ON AND OFF. THE CAR WOULD NOT RESTART!! I TRIED OVER AND OVER, AND NOTHING! I HAD 40 + CARS BEHIND ME IN THIS LINE! EVERYONE WAS BEEPING THEIR HORN AND IMPATIENT. I THEN TRIED TO PUT THE CAR IN NEUTRAL SO I COULD TRY TO PUSH THE CAR OUT OF THE WAY AND THE LINE....BUT THE DASH WARNING MESSAGE SAID THE CAR COULD NOT BE PUT IN NEUTRAL WITHOUT THE CAR BEING STARTED!! THE CAR WAS DEAD! I COULDN'T MOVE IT, I COULDN'T TURN ON EMERGENCY FLASHERS, NOTHING! IT WAS A BAD SITUATION. I HAD TO CALL A FRIEND TO BRING JUMPER CABLES TO JUMP START THE CAR. BUT IT CLEARLY WAS NOT A BATTERY ISSUE. THE BATTERY WAS CHECKED AFTER I GOT THE CAR STARTED AGAIN...AND IT IS FULLY CHARGED! SO THIS WAS CLEARLY A PROBLEM WITH THE AUTO- IDLE STOP FEATURE!! I DID SOME ONLINE RESEARCH AND FOUND THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS EXACT ISSUE! IT'S PUT MANY PEOPLE IN VERY DANGEROUS SITUATIONS. I REPORTED THIS TO HONDA USA CUSTOMER SERVICE. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL PUT IN EFFECT!
Keyless Start System problem. Deelership said the problem is with the push button Engine start stop and had to be replaced and said it’s a common problem.
AUTO IDLE STOPPED ENGINE WAITING IN TRAFFIC AND THEN IT WOULD NOT RESTART. I TOOK MY FOOT OFF THE BRAKE, PRESSED THE GAS AND NOTHING WOULD WORK. EVENTUALLY, I WAS ABLE TO GET THE VEHICLE IN PARK, TURN IT "OFF" AND THEN TURN IT BACK ON.
I HAVE A 2017 HONDA PILOT TOURING AWD (PURCHASED IN DEC 2017) AND EXPERIENCED THE AUTO-IDLE STOP STALL NUMEROUS TIMES. THE ISSUE OCCURS WHEN THE CAR IS STOPPED (AT A TRAFFIC LIGHT) AND THE AUTO ENGINE IDLE IS ON, WHEN I LIFT THE BRAKE TO PRESS THE ACCELERATOR, THE CAR SHUTS OFF THE ENGINE COMPLETELY, PUTS ITSELF IN NEUTRAL OR PARK, AND REQUIRES ME TO PUT THE CAR IN PARK (IF NOT THERE ALREADY) AND RESTART (PRESS BRAKE AND IGNITION BUTTON). I THEN STRUGGLE TO START THE CAR (ATTEMPTING MULTIPLE TIMES) AND RESTORE IT TO DRIVE. THIS IS A MAJOR SAFETY ISSUE THAT OCCURS IN THE MIDDLE OF TRAFFIC. I CAN'T IMAGE STOPPING ON A RAILROAD TRACK FOR ANY SUSTAINED TIME. IT SHOULD BE IMMEDIATELY ADDRESSED WITH HONDA FOR RECALL ACTION.
The contact owns a 2017 Honda Pilot. The contact stated that there was an abnormal squeaking sound coming from the front of the vehicle while driving. The contact took the vehicle to a local dealer who was unable to identify the cause but confirmed the sound. The vehicle was taken back to the dealer where the vehicle was purchased to be diagnosed. The contact was informed that the struts were severely rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 39,236.
I GOT A WARNING ON MY DASHBOARD SAYS "EMISSIONS SYSTEM PROBLEM" MY VEHICLE HAS ONLY 58K MILES ON IT. I CHECKED THE RECALL BUT IS NOT THERE. I CHAT ONE OF THE AGENT "RENEE' TOLD ME TO FILE COMPLAINT IF I WANT. IS MY VEHICLE STILL UNDER WARRANTY FOR THIS ISSUE? THANK YOU.
WHILE STOPPED AT AN INTERSECTION WITH THE BRAKE PEDAL DEPRESSED AND THE AIRCONDITIONING ON, THE ENGINE WENT INTO IDLE/FUEL SAVING SHUT DOWN MODE AS EXPECTED. WHEN THE BRAKE PEDAL WAS RELEASED AND THE ACCELERATOR PRESSED TO MOVE FORWARD AGAIN, THE ENGINE STALLED OUT AND NUMEROUS DASH WARNING LIGHTS ILLUMINATED. I PUT THE CAR IN THE PARK AND WAS ABLE TO RESTART THE CAR, BUT ONLY AFTER SEVERAL ATTEMPTS. FORTUNATELY I WAS IN MY NEIGHBORHOOD AND NOT AT A BUSY INTERSECTION IN HEAVY TRAFFIC. THIS IS THE FIRST OCCURRENCE I'VE HAD. I HAVE NO IDEA WHY THE PROBLEM OCCURS OTHER THAN THE IDLE SWITCH, IF THERE IS SUCH A THING, IS FAILING. I BOUGHT THE CAR NEW IN VA, DEC 2017 AND IT HAS ONLY 18000 MILES, NOW IN FL. I'VE JUST READ NUMEROUS OTHER COMPLAINTS RELATING THE SAME OR SIMILAR SITUATIONS. MANY PEOPLE REPORT THE SITUATION WORSENS WITH TIME AND MOST HAVE HAD NO RESOLUTION FROM THEIR HONDA DEALERSHIPS. ISN'T IT TIME FOR HONDA TO BE TOLD TO FIX THIS PROBLEM BEFORE SOMEONE HAS AN ACCIDENT OR GETS INJURED??
Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.
Auto on/off issue. Vehicle did not restart after auto shut off. Luckily not in a place where it caused a traffic problem. After a minute or so of being off the vehicle being completely off it started up again. After it sputtered a few more occasions, I have been turning off the feature manually each time I start the car now. Honda doesn’t allow you to permanently turn it off. It has to be done each time.
FEW MINUTES AFTER MY WIFE GOT HOME THE CAR ALARM BEGAN BEEPING AND THERE WAS A FIRE COMING FROM THE ENGINE OF THE CAR. WE CALLED 911 AND THE FIRE KEPT GETTING BIGGER. ONCE THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE WE SAW A HUGE DAMAGE ON THE CAR. WE DON'T KNOW HOW THE FIRE COULD HAVE STARTED WHILE THE ENGINE WAS OFF . WE ARE CONCERNED ABOUT THE SAFETY OF THIS COMPANY'S CAR.
THE VEHICLE WHEN STOPPED OR AT LOW SPEEDS WHEN IDLING, FLIPS FROM DRIVE TO NEUTRAL. THE THE BATTERY LIGHTS RED AND THE OIL LIGHTS RED ON THE DASH. THE VEHICLE SEEMINGLY SHUTS OFF. YOU HAVE TO PUT IT IN PARK, PRESS THE START/STOP BUTTON AND THE VEHICLE RESTARTS. IT GENERALLY HAPPENS SEVERAL TIMES IN A ROW EPISODICALLY, BUT NOT OVER LONG STRETCHES OF TIME. IT SEEMS IMPOSSIBLE TO REPLICATE UNTIL IT HAPPENS THE NEXT TIME.
AUTO ENGINE IDLE WILL NOT START THE CAR BACK UP SOMETIMES. IF I FORGET TO DISABLE THE AUTO ENGINE AUTO BEFORE EACH TRIP, SOMETIMES WE WILL STOP AT A LIGHT OR STOP SIGN AND THE ENGINE SHUTS OFF LIKE IT IS SUPPOSED TO. THE PROBLEM IS THAT PERIODICALLY, THE ENGINE WILL NOT START BACK UP WHEN WE ARE READY TO GO. THE WHOLE CAR SHUTS OFF AND THERE IS A SPECIFIC ORDER OF PRESSING THE BRAKE AND PUSHING BUTTONS THAT WE HAVE TO GO THROUGH TO START THE CAR BACK UP. VERY DANGEROUS WHILE SITTING IN TRAFFIC. HAS HAPPENED NUMEROUS TIMES. HAVE TAKEN TO DEALERSHIP NUMEROUS TIMES WITH NO SOLUTION. I HAVE A VIDEO OF IT AFTER IT IS SHUT DOWN, BUT CANNOT ATTACH IT BECAUSE IT IS MORE THAN 5MB.
When stopping vehicle at stop light or stop sign, vehicle engages an automatic engine stop (turn-off) when the brake is depressed. Upon releasing the brake the engine should automatically start and allow continued operation. On one occasion the vehicle stalled when attempting to re-start and would not start for several minutes while in traffic. Many error lights illuminated. On 5-10 other occasions the vehicle hard a difficult time starting, and many error lights illuminated, but eventually succeeded in starting. The battery was checked and confirmed to be within spec. This appears to be a known issue with the starter that Honda has not addressed.
TIENE UN BOTE DE ACEITE Y SE ME ENCENDI LA SEAL DE PROBLEMA EN LA TRANSMISIN MIENTRAS IBA RODANDO POR LA AUTOPISTA