2017 Honda Pilot Complaint Log

The contact owns a 2017 Honda Pilot. The contact stated that the Auto START/STOP feature failed to restart after the vehicle was stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The approximate failure mileage was 128,000. The VIN was not available.

STALLING WHILE AT STOP OR GOING DOWNHILL AT LOW SPEEDS. *TR

Many times over the past few years, my car has stalled out at a light or stop sign when the auto start-stop has been engaged. I noticed this happens more in the summer than winter. I have to disengage this function when driving, however, with no permanent way to shut off this feature, I often forget to shut it off every time I start the car. As a result, I frequently have to deal with the stalling. I have always been able to restart the car after a minute or so, but it's obviously a safety issue with cars stuck behind me. No warning lights come on before this happens, and I have no taken the car to a dealer or repair shop.

The issue with our 2016 Honda Pilot pertains to the Auto Start/Stop feature. The pilot began stalling out after being at stop signs/traffic signals and the vehicle would attempt to re-start and then stall. When stalled it was very difficult to get the car restarted. On several occasions, the vehicle has stalled in the middle of intersections which has been highly dangerous as the vehicle was stalled for several minutes. We have first logged a complaint with the Honda dealership on 06/10/2020. The dealer claimed it could not replicate the issue. We filed another complaint on 04/23/2021 as the problem persisted. The dealer, again, claimed they could not replicate the issue and then stated we needed a new car battery. The dealer is not being honest as we took our vehicle to a local mechanic (Henn Automative in Waxhaw, NC) for general servicing and he called us to inform us of a dangerous problem with the Auto Start/Stop. This independent service center performed their review on 12/20/2022. He alerted us that a formal action number had been opened by ODI under “PE22005”. Currently our fix is to disable the Auto Start/Stop feature every time the vehicle is operated. In rare occasions when we forget to do so, the vehicle stalls consistently. There have been no alarms, warnings or the like. I believe the dealer & Honda are well aware of this problem but have not garnered the necessary resources to address the issue and pretend that their customers are imagining these occurrences.

JULY OF 2019: WIFE COMPLAINS THE VEHICLE STARTS BACK UP UNDER PROTEST FROM THE START STOP SYSTEM WHEN DRIVING IN STOP AND GO TRAFFIC (MORE SO ON HOT DAYS) ON CITY STREETS. EVENTUALLY, VEHICLE INTERMITTENTLY STALLS WHEN SHE TRIES TO RESUME TRAVEL FROM START STOP MODE. VEHICLE EVENTUALLY RESTARTS AFTER 120 SECONDS OR MORE. PROBLEM OCCURS ON MULTIPLE OCCASIONS. VEHICLE TAKEN TO DEALER, DEALER CLAIMS THEY CANNOT REPLICATE THE PROBLEM. HOWEVER, TESTING SHOWS A BAD CELL IN THE BATTERY (JUST OUT OF WARRANTY). BATTERY REPLACED. PROBLEM SEEMS TO BE SORTED TEMPORARILY (ALTHOUGH MY WIFE ROUTINELY DISABLES THE START STOP FUNCTION TO AVOID THE POTENTIAL PROBLEM). MAY OF 2020: SAME PROBLEM AS BEFORE, CAR STALLS WHEN TRYING TO RESUME TRAVEL AFTER START STOP MODE. VEHICLE WON'T RESTART FOR A FEW MINUTES AND CANNOT BE PUSHED OUT OF HARMS WAY. IT STANDS TO REASON THAT THE ISSUE IS PROBABLY NOT THE BATTERY, THE BATTERY IS OEM AND LESS THAN A YEAR OLD. THE MOST WORRISOME ASPECT OF THE SITUATION IS THIS. WHEN THE VEHICLE STALLS (I.E., THE ENGINE IS NOT RUNNING) THE VEHICLE CANNOT BE PLACED IN NEUTRAL (WITHOUT GOING UNDER THE HOOD AND USING A SPECIAL TOOL) AND PUSHED TO SAFETY. HENCE, THE VEHICLE IS ABSOLUTELY STRANDED UNTIL IT RESTARTS. THIS IS A DANGEROUS SITUATION WHEN STALLED IN RUSH HOUR TRAFFIC.

I WAS STOPPED AT A STOP LIGHT AND MY AUTO IDLE KICKED IN. WHEN I TOOK MY FOOT OFF OF THE BRAKE THE ENGINE DIED AND WOULDN'T START BACK UP. I WAS STUCK IN THE STREET, BLOCKING TRAFFIC. I TRIED TO RESTART THE VEHICLE MULTIPLE TIMES WITH NO SUCCESS. AFTER THE TOW TRUCK ARRIVED, THE ENGINE WAS JUMPED AND I DROVE IT TO THE DEALERSHIP. BATTERY WAS CHECKED AND IT WAS FINE. THEY HAVE BEEN UNABLE TO REPEAT THE PROBLEM. *TR

THE AUTO ENGINE IDLE (AEI) FEATURE HAS A FLAW IN IT THAT HONDA HAS APPARENTLY NOT IDENTIFIED OR EXPLAINED AND IT IS A SERIOUS SAFETY CONCERN. AEI SHUTS THE ENGINE OFF WHEN THE CAR IS IN DRIVE BUT FULLY STOPPED AND, IN THEORY, INCREASES FUEL EFFICIENCY BY REDUCING ENGINE IDLING WHEN THE CAR IS STOPPED, E.G. AT A STOPLIGHT OR IN STOP-AND-GO TRAFFIC. WHILE THERE IS A BUTTON TO DISABLE IT, THIS BUTTON HAS TO BE PRESSED EACH TIME YOU TURN THE CAR ON AND CANNOT BE PERMANENTLY DISABLED. WE TRY TO REMEMBER TO ALWAYS PRESS THE BUTTON AND DISABLE THE FEATURE BUT OCCASIONALLY FORGET AND DON'T REALIZE WE HAVEN'T DISABLED IT UNTIL WE COME TO A STOP SOMEWHERE AND THE FEATURE ENGAGES AND THE ENGINE SHUTS OFF. AEI WOULD JUST BE A NUISANCE IF IT WORKED 100% OF THE TIME AS IT IS DESIGNED TO WORK BUT, UNFORTUNATELY, IT DOESN'T. WHEN IT WORKS AND THE BRAKE PEDAL IS FULLY DEPRESSED, THE ENGINE IS AUTOMATICALLY IDLED, AND THEN AS YOU BEGIN TO LIFT YOUR FOOT OFF THE BRAKE PEDAL, THE ENGINE QUICKLY TURNS BACK ON, YOU'RE ALREADY IN DRIVE, AND YOU GO. HOWEVER, ON WHAT SEEMS TO BE A COMPLETELY RANDOM AND UNPREDICTABLE BASIS, SOMETIMES WHEN YOU BEGIN TO LIFT YOUR FOOT OFF THE BRAKE PEDAL, RATHER THAN HAVING THE ENGINE RESTART AUTOMATICALLY, THE ENTIRE CAR JUST GOES DEAD. AT THIS POINT, YOU HAVE TO FRANTICALLY PUT THE CAR IN PARK AND COMPLETELY RESTART THE ENGINE. IF YOU'RE LUCKY, THIS HAPPENS QUICKLY AND YOU'RE NOT STUCK IN A COMPROMISED SPOT WITH NO ONE BEARING DOWN ON YOU FROM BEHIND BUT BY ITS DESIGN YOU ARE SOMEWHERE YOU NEED AND WANT TO BE MOVING FROM QUICKLY, AND IT HAS HAPPENED AT THE EXACT MOMENT WHEN YOU TRY TO ACCELERATE. THIS HAS HAPPENED TO BOTH MYSELF AND MY WIFE A HANDFUL OF TIMES IN SCARY SITUATIONS. READ ALL THE OTHER COMPLAINTS ON THE INTERNET - NO SERVICE REP ANYWHERE HAS AN EXPLANATION. THIS NEEDS TO GET SOLVED BEFORE PEOPLE DIE, IF THEY HAVEN'T ALREADY.*DT SEE UPDATED VERSION, TOO MANY CHARACTERS.*JB*DT

WARNING LIGHT "KEYLESS START SYSTEM PROBLEM." THE SYSTEM ERROR WARNING LIGHT COMES ON AND OFF. NO OTHER ISSUES NOTED. I'VE BEEN READING MANY BLOGS AND REVIEWS ON THIS ISSUE. MY CONCERN IS THAT MY CAR WILL STOP WHILE IDLE. I WANT TO MAKE SURE THE PROPER AGENCY IS ALERTED TO THIS ISSUE IN SUPPORT OF A RECALL.

THIS IS IN REGARDS TO THE IDLE STOP "FEATURE" OF THE HONDA PILOT. WHEN THE VEHICLE COMES TO A FULL STOP, THE ENGINE CUTS OFF IN ORDER TO SAVE FUEL LIKE IT'S SUPPOSED TO. HOWEVER, WHEN IT IS TIME TO MOVE AGAIN, THE VEHICLE RANDOMLY STALLS CAUSING THE CAR TO COMPLETELY TURN OFF. THIS CAN BE POTENTIALLY FATAL AS THE BRAKES THEN DO NOT ENGAGE FULLY (CAR IS OFF) AND A MESSAGE APPEARS IN CONSOLE SAYING "TO START ENGINE: PRESS BRAKE AND PUSH (ENGINE ON)" . THIS IS MOST DEFINITELY A SAFETY ISSUE ESPECIALLY IF THIS HAPPENS IN THE MIDDLE OF TRAFFIC. HONDA SAYS IT IS NOT COVERED UNDER ANY WARRANTY. THIS BEHAVIOR IS RANDOM AND UNPREDICTABLE. *TR

Parked in a lot with vehicle at full temp. Quick Stop. Drove vehicle to exit of lot and stopped to wait for a break in traffic. Vehicle turned off engine with Start/Stop feature. On brake release, the vehicle made an attempt to restart and failed. Took 10 minutes and I had to disconnect the battery to get the vehicle to reset enough to get started again. Had I not had a toolkit in the vehicle, it would have been much longer. During that entire time, the single exit to the parking lot was blocked and there was a significant backup with people going out the entrance. VERY dangerous. This was not the first time the vehicle had failed to restart, but the first where it was not possible from the driver's seat. It was also the last as I installed a device to disable the feature. I've not had any issues with the vehicle since. Start/Stop does not save enough fuel to make it worth the potentially dangerous failure. Feature should be MANDATORY for disabling in every vehicle. I for one will NEVER EVER own a vehicle that it can not be disabled.

VEHICLE HESITATION BETWEEN 1ST AND 2ND AT 1000 TO 2000 RPM'S. LOOSING POWER... *TR

EMISSIONS SYSTEM PROBLEM WARNING CAME ON AND STAYED ON VEHICLE AT 61,000 MILES DEALERSHIP STATES FUEL EJECTORS ARE CONTAMINATED AND MUST BE REPLACED. THIS IS A RECURRING ISSUES WITH HONDA PILOTS SINCE 2016. *TR

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

I purchased my 2017 Pilot new from Honda. Around 10,000 miles a code appeared and said Emissions problem and a picture of my engine. I immediately called Honda and took in to service dept. They said my fuel injectors need to be replaced and gave me an extended 150,000 warranty on injectors. Everything ok for awhile…until I hit around 60,000 to 80,000. The emissions engine light came on suddenly then after a few drives/ turning off then on engine it went away. I talked to Honda about this concern they said if light not staying on could be nothing more than a misfire or need to do a tune up. I did the required tuneup …. Emissions engine light still appearing off and on. Now the emissions engine light hardly goes off and has been doing this since around 117,000 miles and I just recently having issues with key faub auto start working since this engine light on … it now won’t work. I took to Honda again recently and they wanted to do the diagnostic test to see for sure the codes. Honda still can’t determine what the issue is… Honda says my injectors, catalytic converter passed the tests. Honda at a loss and so am I. I’m afraid my engine could fail me while driving with my family .., and I take my car to the place that should be able to fix and they don’t even know what’s causing the engine problems.

HONDA PILOT ELITE DOES NOT AUTO RE-START CONDITION AFTER GOING INTO AN AUTO IDLE STOP. I TRIED TO RE-START THE VEHICLE BY PLACING THE GEAR INTO THE PARK POSITION AND PRESSING THE START BUTTON. THIS LEAVES ME STRANDED AT A STOP LIGHTS AND SIGNS AND IMPOSES RISK TO SELF AND OTHERS.

KEYLESS START SYSTEM ERROR STARTED TO APPEAR AS SOON AS THE 3 YEARS WARRANTY WAS OVER! THE ERROR WOULD GO ON BUT THE CAR DOES TURN ON. LATELY, IT WOULD TAKE SEVERAL PRESSES ON THE BUTTON AND IT APPEARS TO WORK BETTER IF THE FOB IS CLOSE TO THE BUTTON. THE WALK AWAY LOCK HAS NOT WORKED SINCE THE KEYLESS START SYSTEM ERROR BEGAN. THIS HAPPENS WHEN START THE CAR.

WHILE STOPPED, THEN STARTING AGAIN (EG AT A STOP SIGN), VEHICLE SOMETIMES WILL NOT SHIFT INTO MOTION, ACTS "SLUGGISH". THE FIRST TIME I THOUGHT PERHAPS A SHOE STUCK, OR A FLOOR MAT WAS IN THE WAY, BUT THAT WAS NOT THE CASE. DEALERSHIP SAID JUST TURN OFF ECO MODE. THE VEHICLE STILL OCCASIONALLY DOES THIS AND IS NOW VERY JERKY TO DRIVE AT ALL TIMES. THE VEHICLE HAS ALSO PREVENTED ACCELERATION WHILE CHANGING LANES OR OVERTAKING ON MULTIPLE OCCASIONS, HAPPENING TO BOTH DRIVERS OF THE VEHICLE. THIS HAS PRIMARILY BEEN INTERSTATE DRIVING, THEREFORE HIGH SPEEDS, BUT HAPPENED AGAIN TODAY ON A CITY STREET, VERY NEARLY CAUSING AN ACCIDENT WITH MY CHILD IN THE VEHICLE! THIS IS NOT ACCEPTABLE FOR A VEHICLE, PARTICULARLY A NEWER ONE, AND YET IT APPEARS TO BE A COMMONLY-REPORTED PROBLEM THAT IS NOT BEING ADDRESSED! ARE WE WAITING FOR SOMEONE TO BE KILLED? THIS VEHICLE ALSO HAS OCCASIONAL TROUBLE WITH THE AUDIO SYSTEM, BUT THAT'S AN INCONVENIENCE WHILE THE TRANSMISSION IS POTENTIALLY LIFE THREATENING!

AT APPRX 50K MILES (MARCH 2020), DISPLAY PANEL INTERMITTENTLY INDICATED "KEYLESS START SYSTEM PROBLEM" AND NOW (SEPT 2020) THAT ERROR CODE IS CONSTANT. FOR A FEW DAYS RECENTLY THE ERROR CODE DISAPPEARED, BUT IT CAME BACK... THE CODE SHOWS WHEN YOU START THE CAR. THE CAR DOES START EVERY TIME BUT I AM WORRYING THAT ONE DAY IT MAY NOT. I GOOGLED THE PROBLEM AND DID SOME OF THE REMEDIES (CHANGE THE FOB BATTERY, PRESS THE BRAKE FOR 30 SECS WHILE THE CAR IS ON) BUT THE ERROR CODE REMAINS. SEEMS A LOT OF OTHERS ARE HAVING THIS ISSUE. I CALLED THE LOCAL HONDA DEALERSHIP AND SPOKE WITH A SERVICE REP WHO SAID HE COMES ACROSS THE PROBLEM A FEW TIMES EVERY WEEK AND DOES REPLACE THE KEYLESS STARTER BUTTON.

THE AUTO ENGINE IDLE STOP SYSTEM PROBLEM WARNING MESSAGE PRESENTED. DEALERSHIP CANNOT FIND ANYTHING WRONG- BUT LIGHT APPEARS IN DASHBOARD WHEN CAR IS TURNED OFF AND WILL NOT ALARM.

CAR SHUTS DOWN COMPLETELY T A STOP POSITION AND COMPUTER READOUT INSTRUCTIONS ARE TO PUT THE CAR IN PARK AND THEN GO THRU INITIAL START ACTIONS. PURCHASED CAR IN FEB 2019, PROBLEM STARTED WITHIN DAYS OF PURCHASE. RETURNED IT TO DEALER MULTIPLE TIMES WITH NO IMPROVEMENT, FEB 26TH 2020 TOOK CAR TO DEALER AGAIN DUE TO THIS PROBLEM AND THE RADIO EFFECTED THE LAST SHUT DOWN TIME WITH A LOUD BUZZING NOISE. WAS INFORMED THEY WOULD HAVE TO KEEP CAR OVERNIGHT SO THE VALVE CLEARANCE COULD BE CHECKED WHILE CAR WAS COOL. I HAVE FOUND THAT THIS PROBLEM HAS BEEN ONGOING FOR FOUR YEARS. IT IS UNSAFE AND VERY NERVE RACKING WHEN YOUR CAR DIES THROUGH NO FAILURE OF THE DRIVER AND OTHER IMPATIENT MOTORIST SOUNDING THEIR HORN BECAUSE YOU AREN'T MOVING. ONE HAS TO WORRY ABOUT ONE OF THOSE IMPATIENT DRIVERS NOT PAYING ATTENTION TO WHAT'S GOING ON AND HITTING THEIR GAS PEDAL WHEN THE TRAFFIC LIGHT GOES GREEN AND ALL OF A SUDDEN YOU ARE REAR ENDED. FOUR YEARS IS LONG ENOUGH, EVEN I REALIZE THAT THIS PROBLEM DIDN'T START WITH THESE CARS UNTIL THE INTRODUCTION OF THE ELECTRONIC COMPUTER SHIFTING AND THE AUTO STOP SHUT DOWN PROCESS WAS INTRODUCED IN THESE CARS. THIS SHUT DOWN OF THE ENGINE HAS ONLY HAPPENS ON PUBLIC STREETS AND WHEN THE VEHICLE IS STATIONARY. HONDA OF GAINESVILLE, FL HAS AN OPEN CASE ON MY VEHICLE. RECORDS ARE ON HAND IF NEEDED.

GETTING AN EMMISSIONS SYSTEM WARNING ON VEHICLE. VEHICLE HAS UNDER 50K MILES. ISSUE CAUSED VEHICLE TO LOSE POWER AT HIGHWAY SPEEDS AND WAS UNABLE TO MAINTAIN HIGHWAY SPEED. VEHICLE IS DISPLAYING TWO OBD FAULT CODES P2652 P0430.

EMISSION SYSTEM PROBLEM.. P0430 CODE.. 45K .. DEALERSHIP HAD TO REPLACE FUEL INJECTOR KIT FOR $1940.. NOT COVERED UNDER FACTORY WARRANTY OR POWERTRAIN.. HONDA AMERICA SAYS THEY WON'T REIMBURSE EVEN THOUGH THIS IS A KNOW ISSUE WITH THE 2016 MODEL.. MY VEHICLE FALLS OUTSIDE THE RANGE OF VIN WHERE THE ISSUE WAS NOTED BUT THIS IS NOT BY CHANCE I HAVE THE SAME ISSUE AS NUMEROUS OTHERS ARE.. HONDA NEEDS TO ADMIT THIS IS A FAULT WITH THE FUEL PROPULSION SYSTEM AND COVER THESE REPLACEMENTS ON LOW MILEAGE VEHICLES. HIGHLY DISAPPOINTED!!

THE AUTO IDLE FEATURE IN MY CAR MY CAR OFF COMPLETELY AND THEN WON'T ALLOW IT RESTART IMMEDIATELY. IT CAUSES A STALL AT LIGHTS. IT OFTEN TAKES TRYING TO START THE CAR FOR SEVERAL MINUTES BEFORE IT WILL TURN BACK ON. THIS HAS HAPPENED SEVERAL TIMES. IT CAN NEVER BE FIXED BY THE DEALER. THEY DON'T KNOW HOW TO REPLICATE THE ISSUE IN THE SHOP.

CAR LURCHES FORWARD ON DOWNSHIFT AND REVS HIGH. PRIOR TO POWERTRAIN TRAIN WARRANTY ENDING, CALLED HONDA CLARKSVILLE (SINCE I AM A LARGE DISTANCE AWAY FROM ANY HONDA DEALER) AND WAS TOLD THE LURCHING WAS A HONDA TRANSMISSION ITEM AND NOTHING CAN BE DONE. FAST FORWARD 5K MILES (NOW JUST OUTSIDE WARRANTY) CAR WOULD NOT GO INTO GEAR. EMISSION AND TRANSMISSION WARNING LIGHTS ON DASH. TOWED VEHICLE TO FORCE HONDA WHERE DEALER NOTED TRANSMISSION NEEDED TO BE REPLACED AT 63,000 MILES. TRANSMISSION IS NOT SUPPOSED TO BE SERVICED UNTIL 100K MILES, BUT HONDA QUESTIONED MY OIL CHANGES AND HAVING THE TRANS FLUID REPLACED...THIS APPEARS TO BE A SYSTEMIC ISSUE WITH THE 9 SPEED AUTO TRANS. CAN NOTHING BE DONE ABOUT THIS?

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE HIS SPOUSE WAS DRIVING 65-70 MPH THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THE CONTACT STATED THE SUNROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

ENGINE HESITATION AT LOW SPEEDS, MORE DRAMATIC GOING UPHILL.

TOOK MY VEHICLE TO LITHIA HONDA OF SALEM OREGON WITH UNDER BUMPER TO BUMPER AND POWERTRAIN WARRANTY WITH TRANSMISSION JERKING(SERVICE MANAGER: BRENT CALLED ME ADVISED THAT SOFTWARE HE WILL TAKE CARE OFF BUT FLUSHING TRANS. FLUID AS PER MNFG> KNOWN TSB IS NOT AND WE NEED TO PAY.

VEH. TRANSMISSION LURCHES (SLIPS, SHIFTS ROUGH, JUMPS FORWARD) WHEN SHIFTING AT AROUND 28 MPH. SO FAR THE VEH. ONLY DOES THIS AT THE SPEED INDICATED. THERE IS A YOU TUBE VIDEO JUNE, 9TH. 2018 THAT SHOWS THE EXACT PROBLEM I HAVE WITH THE VEH.!

MY CAR JERKS OFTEN WHEN ACCELERATING, ESPECIALLY AROUND 12MPH. I HAVE TOOK MY CAR TO THE DEALERS MANY TIMES. THE MOST RECENT ONE IS FOUR DAYS AGO. THE DEALER SAID THE CAR IS OPERATING AS DESIGNED, AND THE JERKS IS DUE TO THE 9-SPEED TRANSMISSION. I CAN'T AGREE WITH IT. IT IS NOT SAFE WHEN THE CAR SUDDENLY HOP FORWARD.

ENGINE LIGHT ONES ON...CODES SAY IT IS AN EMISSION PROBLEMS. IT IS THE INJECTORS. THE DEALER SAYS THEY REPAIR ONE A WEEK! THIS SHOULD BE A RECAPITULATE,

AUTO ENGINE IDLE STOP: STALLING WHEN ACTIVE

WHILE DRIVING, I RECEIVED AN ALERT THAT "SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE." LIGHTS INDICATED THAT THE COLLISION MITIGATION, AND LANE DEPARTURE, AND LIGHTS WERE AFFECTED. I DO NOT WANT THE COLLISION MITIGATION SYSTEM TO RANDOMLY DISABLE (OR ANY SYSTEM FOR THAT MATTER). THE DEALER PERFORMED A HARD RESET ON MY SYSTEM AND WE'LL SEE IF IT'S FIXED. STILL, IT POSED A HAZARD TO ME AT THE TIME.

AT APPROX. 40,000 MILES AND AFTER ONLY 2 YEARS OF OWNERSHIP, EMISSIONS PROBLEM DASH WARNINGS ILLUMINATED DURING NORMAL USE. DEALER DIAGNOSTIC REVEALS ALL FUEL INJECTORS NEED REPLACEMENT. DISCOVERED THAT THIS PROBLEM IS KNOWN TO HONDA'S TO AFFECT 2016 AND 2017 HONDA PILOT MODELS. AN INTERNAL SERVICE BULLETIN REVEALED THAT THE PROBLEM WAS DUE TO AN ERROR DURING MANUFACTURING, YET NO RECALL HAS BEEN ANNOUNCED AND HONDA IS NOT ASSISTING CUSTOMERS IN REPAIRING THE ISSUE. INSTEAD, HONDA IAN LEAVING CUSTOMERS TO PAY $1,500 TO REPLACE THE FUEL INJECTORS. FUEL INJECTORS SHOULD LAST THE ENTIRE LIFE OF A VEHICLE. HONDA SHOULD BE LIABLE FOR THIS PROBLEM WHICH IS WELL-KNOWN AND RESEARCHED AS THEIR RESPONSIBILITY.

TOOK MY HONDA PILOT ELITE 2017 IN AFTER HAVING THE CHECK ENGINE LIGHT ON DISPLAYING "EMISSIONS SERVICE PROBLEM". IT WAS DIAGNOSED AT OUR HONDA DEALERSHIP AS P0430 AND NEED ALL FUEL INJECTORS REPLACES. MY SUV HAD ONLY 39,000 MILES ON IT AND WAS OUTSIDE THE MANUFACTURERS WARRANTY BY 3,000 MILES. THE REPAIR ESTIMATE WAS $2,100. I WAS SHOCKED TO HEAR THIS AS THE VEHICLE IS ONLY 2 YEARS OLD. I SAW ONLINE THIS WAS A COMMON ISSUE WITH BOTH 2016 AND 2017 PILOTS WHICH IS CONCERNING AS HONDA HAS NOT MADE ANY RECALLS. IN THE END, OUR DEALERSHIP CALLED HONDA AND GOT HONDA TO COVER MOST OF THE REPAIR WITH THE DEALERSHIP COVERING THE REMAINDER. I AM NERVOUS WITH THE QUALITY OF HONDA VEHICLES AND EVEN THAT THE NEW FUEL INJECTORS WILL ONLY HAVE A LIFE OF 40,000 MILES AND I WILL BE IN THE SAME SPOT 2 YEARS FROM NOW. HONDA NEEDS TO TAKE CARE OF THIS FULLY AND A RECALL IS NEEDED.

When my car had the engine disable feature on the car will stall out usually at traffic lights or even in the middle of intersections. When it stalls it will not start sometime for a few minutes. I have been stranded in the middle of intersections multiple times and cars have come close to hitting me

KEYLESS START SYSTEM PROBLEM ERROR MESSAGE ON DASH. WE ARE THE ORIGINAL OWNER SINCE DECEMBER 2016, THIS ISN'T COVERED BEYOND 3 YEAR WARRANTY. IT'S INTERMITTENT, SOMETIMES IT GOES AWAY AND MESSAGE COMES BACK WITHIN 24 HOURS. I DO NOT RECALL THE EXACT DATE WHEN IT FIRST OCCURS, IT IS AN ESTIMATED DATE.

THE 2017 PILOT STALLS WHILE IN OPERATION DUE TO A DEFECT IN THE AUTO-OFF WHILE IDLE FEATURE. WHEN YOU DEPRESS THE BRAKE PEDAL, THE ENGINE WILL SHUT OFF COMPLETELY AND WILL OFTEN NOT RESTART AS INTENDED WHEN YOU RELEASE THE BRAKE. THE ENGINE WILL ALSO SHUT OFF IF YOU PRESS THE AUTO-ENGINE-OFF WHILE IDLE BUTTON TO DEACTIVATE THE IDLE-OFF FEATURE IF PRESSED WHILE COMPLETELY STOPPED. FOR ALL OF THESE SITUATIONS IT IS DIFFICULT TO RESTART THE VEHICLE AND IT REMAINS STALLED ON THE ROAD FOR MORE THAN A MINUTE. IT'S TERRIFYING. THIS BEGAN BEFORE 25K MILES ON THE CAR - WHICH COST AROUND $42,000. THIS IS HAPPENING MULTIPLE TIMES A WEEK. IT'S UNACCEPTABLE FOR A VEHICLE THIS YOUNG TO BE PUTTING FAMILIES IN DANGER.

WHILE DRIVING DOWN AN EMPTY HIGHWAY I EXPERIENCED A LARGE EXPLOSIVE SOUND UPON OPENING MY SUNROOF COVER I NOTICED MY SUNROOF HAD EXPLODED. I IMMEDIATELY WENT TO A HONDA DEALERSHIP WHERE I WAS TOLD THERE IS NO SUCH KNOWN ISSUE WITH SUNROOFS WITH MY MODEL CAR AND THAT IT WILL NOT BE COVERED

I TAKE MY 3 YEAR OLD, 60K MILE HONDA PILOT IN FOR EMISSIONS SYSTEM PROBLEM LIGHT. I AM PRESENTED WITH THE FOLLOWING FAULT CODES: 19-072 MIL COMES ON WITH DTC P0430 OR DTC P0430 WITH P030X, P219A, P219B (WITH SOFTWARE UPDATE) - INCLUDE ALL PARTS FROM BULLETIN I NEED A FULL FUEL INJECTOR REPLACEMENT AT THE COST OF $2,000. THIS IS CLEARLY AN ISSUE WITH THE 2016-2018 PILOT, BUT HONDA HAS ISSUED NO RECALLS. FUEL INJECTORS FAILING AT 20-70K MILES?!

UPON EXITING STOP/START EVENTS(AUTO SHUT OFF AT STOP SIGNS/LIGHTS/PARKING LOTS), ENGINE DOES NOT RESTART. INSTEAD, IT SHIFTS INTO PARK, LIGHTS UP ALL INSTRUMENTS ON DISPLAY PANEL, AND REQUIRES A MANUAL RESTART. VEHICLE IS DEAD UNTIL RESTARTED, POSING A HAZARD TO OCCUPANTS/ONCOMING TRAFFIC. HAS HAPPENED MULTIPLE TIMES IN PAST WEEKS. WE ALSO HAVE READ OF MANY OTHER OWNERS OF '16/'17 HONDA PILOT OWNERS HAVING THE EXACT SAME ISSUE.

The contact owns a 2017 Honda Pilot. The contact stated while making a stop at a stop sign, the vehicle stalled with an unknown warning light illuminated. The contact turned off and restarted the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was taken to the dealer to be diagnosed; however, the contact was unsure which fuse the dealer stated needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.

MY CAR WAS BUCKING AND SHUT OFF ON ME WHILE ON THE HIGHWAY NOT EVEN A FULL MONTH AFTER THE VEHICLES TRANSMISSION WAS SERVICED AND BACK IN THE 9 TIMES AGAIN WITHIN A YEAR.I WAS TOLD THAT I WAS SOLD A VEHICLE BRAND NEW I DO NOT BELIEVE THE TRANSMISSION AND OR VEHICLE FOR THAT MATTER SHOULD BE GIVING ME SAFETY ISSUES AT ONLY 16,000 MILES AND THEN AGAIN AT 33,351 MILES; WITHOUT RECOURSE. THE DEALER SUGGESTED TO BUY MY CAR BACK ' PUT IT BACK ON THE LOT AND PUT ME INTO A DIFFERENT LOAN THAT WOULD INCREASE MY PAYMENTS. I AM LOOKING FOR SOME ASSISTANCE HERE SO THAT I MAY BE IN A VEHICLE THAT IS SAFE, DEPENDABLE, AND RELIABLE. I AM FIRM IN MY BELIEF AFTER DRIVING THIS VEHICLE AND EXPERIENCING THE FAULTINESS OF THE VEHICLE THAT THE TRANSMISSION IS DEFECTIVE. *UPDATE 3RD GEAR PRESSURE SWITCH REPLACED TWICE.

AT 50K MILES SEVERAL WARNING LIGHTS CAME ON (VSA, CHECK ENGINE, TRAC CONTROL, BRAKES). DEALERSHIP SCAN INDICATED SEVERAL MISFIRE DTCS AND P219A. INFORMED THAT THIS WAS A KNOWN ISSUE AND REQUIRED REPLACEMENT OF ENTIRE FUEL RAIL SYSTEM COSTING ME OVER $1,700.

2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.

HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.

AROUND 30000 MILES, THE CAR STARTED SHOWING SLGNS OF SLUGGISHNESS. CONCERNS THAT WERE VOICED TO THE DEALERSHIP DURING ROUTINE MAINTENANCE WERE MET WITH COMMENTS THAT THEY DIDN'T SEE AN ISSUES. THEN AT ABOUT 45000 MILES, THE CHECK ENGINE LIGHT CAME ON INDICATING AN EMISSIONS PROBLEM (P0430: CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 2)). AFTER INVESTIGATION BY THE DEALER, THEY SAID THAT THE FUEL INJECTORS NEED TO BE REPLACED AT A SIGNIFICANT COST. AFTER DOING SOME RESEARCH I HAVE READ THAT THIS IS A COMMON COMPLAINT FROM THIS COHORT OF VEHICLE OWNERS.

FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.

OUR 2017 HONDA PILOT STARTED TURNING ON EVERY WARNING LIGHT IN THE DRIVER CONSOLE AND ALSO INDICATED A PROBLEM WITH EVERY SYSTEM IN THE CAR - SAFETY SYSTEMS, COLLISION AVOIDANCE SYSTEMS, EMISSIONS SYSTEMS, ETC.. THESE LIGHTS TURNED ON AND WOULD NOT TURN OFF. IT ALSO STARTED RUNNING VERY ROUGHLY. WE TOOK IT INTO SMART HONDA IN DES MOINES TO DIAGNOSE THE PROBLEM. THEY INDICATED THE FUEL INJECTORS NEEDED TO BE REPLACED AND THEY WERE NOT COVERED UNDER THE DRIVETRAIN WARRANTY - NO IDEA WHY THAT'S THE CASE. WE DECLINED, THE LIGHTS TURNED OFF, AND THEN BACK ON AGAIN OVER SEVERAL WEEKS. WE DON'T FEEL SAFE DRIVING THE CAR GIVEN THAT IT'S TELLING US ALL THE SAFETY SYSTEMS ARE FAULTING. RESEARCHING THIS ISSUE, IT APPEARS THAT MANY MANY OWNERS OF SIMILAR VERSIONS OF THE PILOT ARE EXPERIENCING A PROBLEM. HONDA REFUSES TO HELP RESOLVE THE ISSUE AND IT'S CLEARLY A SYSTEMIC PROBLEM WITH THE VEHICLE. MY FAMILY FEELS VERY UNSAFE IN THE VEHICLE NOW AND HONDA NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM AND RESOLVE FOR ALL THE CUSTOMERS EXPERIENCING IT.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.

THE BLUE TOOTH FEATURES ARE NOT RELIABLE. THE FEATURE THAT ALLOWS ME TO VERBALLY TELL THE CAR TO CALL SOMEONE IS NOT CONSISTENTLY RESPONSIVE. WHEN I MAKE A CALL FROM MY PHONE, THE CAR DOESN'T ALWAYS PICK IT UP. INCOMING CALLS CONSISTENTLY COME IN CORRECTLY. I CALLED VAN'S HONDA IN GREEN BAY WISCONSIN AND WAS TOLD THAT THIS IS NOT AN ISSUE WITH THE HONDA AND THEY RECOMMENDED THAT I CALL THE CELL PHONE PROVIDER. THEY EXPLAINED THIS IS AN I PHONE ISSUE. CAR IS IN MOTION. IT HAS HAPPENED IN MY DRIVEWAY, ON CITY STREETS AND ALSO ON THE HIGHWAY. VERY UNRELIABLE.