2017 Honda Pilot Complaint Log

I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FULL DESCRIPTION OF THE ISSUE TO VAN'S HONDA IN GREEN BAY, WISCONSON. I RECEIVED A PHONE CALL BACK AND WAS TOLD THAT THE SYSTEM IS OVERLY SENSITIVE. THERE IS A CAMERA ON THE WINDSHIELD AND IT SOMETIMES PICKS UP A GLARE. THE REP AT VAN'S SAID THE CAR CAN NOT BE REPAIRED.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.

I NOTICED THAT AUTO IDLE WOULD RANDOMLY TURN OFF AND ON THE CARS ELECTRICITY FOR A SECOND. TODAY, AFTER STOPPING FOR TRAFFIC, THE AUTO IDLE KICKED IN AND THE CAR STALLED IN NEUTRAL. WARNING LIGHTS APPEARED AND I TRIED TO FOLLOW THE INSTRUCTIONS TO RESTART THE CAR, BUT IT WOULDN'T RESTART. I WAS UNABLE TO TURN THE CAR OFF. I KEPT TRYING FOR ABOUT 3 MINUTES AND FINALLY THE CAR TURNED OF AND I WAS ABLE TO START THE CAR AGAIN.

CHECK ENGINE LIGHT INDICATES AN EMISSIONS PROBLEM AT 52000 MILES. DEALERSHIP RECOMMENDS FUEL INJECTOR REPLACEMENT ALTHOUGH VEHICLE HAS BEEN PROPERLY SERVICED AT EVERY MILESTONE. MANY OTHER 2016-1019 PILOT OWNERS COMPLAINING ABOUT THE SAME ISSUE.

THE SUV SHAKES, SHUDDERS, AND RUMBLE UPON LIGHT ACCELERATION AT VARIOUS SPEEDS, SOMETIMES AT 35 MPH OTHER TIMES AT 66 MPH. THE EXPERIENCE IS SIMILAR OR EXACTLY LIKE DRIVING OVER THE EMERGENCY RUMBLE STRIP ON THE SIDE OF THE ROAD, ONLY YOU'RE NOT. THE DEALERSHIP HAS REFUSED TO ADMIT THIS PROBLEM AND FIX THE ISSUE. THE CAR IS ONLY 2 YEARS OLD.

ABOUT 6 MONTHS AGO, WHEN MY CAR HAD LESS THAN 30K MILES. MY CAR WOULD STALL WHILE THE CAR WAS IN "AUTO IDLE-STOP MODE". INITIALLY, I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. THEN THINGS GOT WORSE AND I NOTICED THAT THE RADIO WOULD TURN OFF AND I'D HEAR ALL OF THE CHIMES LIKE WHEN I START THE CAR. I BROUGHT MY CAR TO HONDA TO HAVE THIS FIXED. THEY SAID IT WAS THE COMPUTER AND CLAIMED THEY FIXED IT. THE PROBLEM STILL CONTINUES. I ALSO HAD A CONVERSATION WITH THE SERVICE MANAGER AND HE PROMISED HE WOULD INFORM HONDA CORPORATE. I NEVER RECEIVED ANY FOLLOW UP. I GOOGLED THIS PROBLEM AND HAVE FOUND OUT I'M NOT THE ONLY ONE. THIS IS DANGEROUS BECAUSE SOMETIMES I NEED TO MAKE A TURN AND MY CAR HAS STALLED AND ADDS A FEW SECONDS. THERE ARE OTHER PEOPLE EXPERIENCEING THE SAME PROBLEM: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/

AUTO ENGINE IDLE STOP MALFUNCTIONING, LEAVING VEHICLE STALLED AND STRANDED IN THE MIDDLE OF TRAFFIC. HAS HAPPENED TWO TIMES IN LAST MONTH (SEPT 2019) NOW WITH LAST BEING ON A BUSY HIGHWAY WITH YOUNG SON IN CAR. REQUIRED A TOW ($174 TOWING BILL) AND THEN JUMP (VEHICLE HAD TO BE REMOVED FROM BUSY TRAFFIC ASAP) AND VERY FORTUNATE WE WERE NOT HIT AS VEHICLE WAS STALLED IN THE MIDDLE OF 60 MPH TRAFFIC FOR NEARLY 2 HOURS. THE ISSUE HAPPENS AFTER THE ENGINE IDLE AUTO OFF KICKS OFF THE ENGINE BUT THEN WILL NOT RESTART WHEN FOOT IS TAKEN OFF THE BRAKE. THIS DOES NOT APPEAR TO BE A BATTERY ISSUE AS BATTERY HAS BEEN FINE SINCE AND HAS NOT BEEN REPLACED. ENGINE IDLE AUTO STOP FEATURE CANNOT BE TURNED OFF PERMANENTLY AND ONE MUST REMEMBER TO TURN IT OFF EVERY TIME YOU DRIVE THE VEHICLE TO MITIGATE THIS PROBLEM. THIS IS A HUGE SAFETY ISSUE! CAR IS APPROX 2.5 YEARS OLD AND HAS APPROX 34K MILES. ISSUE HAS ONLY SURFACED RECENTLY HOWEVER. TOWING BILL ATTACHED.

TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.

The auto stop/start feature is defective. It turns off the engine when stopped at red lights, but many times the engine then fails to start again when the gas pedal is pressed when the light is green, and the car stalls. This has left us stalled in intersections many times, and sometime it takes 10-15 minutes before the car starts again. We even had to call for a tow once. This problem has been ongoing for a few years and I have communicated it to my Honda dealership many times, and have brought it in multiple times, and they have failed to rectify the issue.

The contact owns a 2017 Honda Pilot. The contact stated that while stopped at a stop sign or light with the brake pedal depressed, the engine turned off; however, when the brake pedal was released the engine failed to restart as designed. The contact stated that the START/STOP button had to be depressed to start the vehicle. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer for diagnostic test however, the dealer was not able to determine the cause of the failure. The contact stated that the dealer replaced an unknown gasket, checked the battery, and performed a warranty valve adjustment but the failure continued. The vehicle had been to the dealer at least twice for the failure. The contact stated that upon picking up the vehicle from the dealer, the failure reoccurred. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 30,000.

My 2017 Honda Pilot has intermittent issues with the automatic idle feature at stops. It will sometimes stall out completely, requiring me to shift to park and restart the car completely. This feature has never worked properly; therefore, I have to shut the feature off everytime I drive for safety. I have told my dealer about this problem numerous times and they have “not been able to replicate” the problem. They have replaced battery for this reason at least once but it did not fix the problem.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE THE VEHICLE WAS STOPPED WITH THE AUTO IDLE ENGAGED AND AIR CONDITIONER ACTIVATED, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE STALLED. ALSO, THE GEAR SHIFTER WENT INTO PARK. THE CONTACT HAD TO PRESS THE ENGINE START BUTTON SEVERAL TIMES FOR THE VEHICLE TO RESTART. ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER WERE ILLUMINATED. THE CONTACT CALLED HONDA OF COVINGTON (100 HOLIDAY SQUARE BLVD, COVINGTON, LA 70433, (985) 892-0001), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,500. *AS THE CONSUMER STATED A SOFTWARE UPDATE WAS INSTALLED AND A BATTERY CHECK, BUT THE PROBLEM PERSISTS. *TR

I JUST PURCHASED MY HONDA CERTIFIED '17 PILOT ELITE ONE MONTH AGO. I WOULD NOTICE THAT THE CAR WOULD LAG WHEN USING THE AUTO IDLE STOP FUNCTION, IT WOULD SPUTTER, AND EVENTUALLY AND NOW MULTIPLE TIMES, IT WOULD STALL OUT AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN AUTO IDLE-STOP AND TOOK MY FOOT OFF OF THE BRAKE TO GO. MY HONDA PILOT STALLED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT, OF A BUSY MAIN HIGHWAY, WITH MY HUSBAND AND YOUNG CHILDREN INSIDE. WHEN IT WAS SAFE TO TURN, TOOK FOOT OFF OF THE BRAKE AND THE CAR STALLED. IT TOOK MANY FRANTIC ATTEMPTS TO GET THE CAR TO TURN BACK ON TO BE ABLE TO MOVE SAFELY OUT OF THE INTERSECTION. THIS CAR HAS PLACED MYSELF AND MY FAMILY IN DANGER NOW ON MULTIPLE OCCASIONS. TOOK TO DEALERSHIP WHERE THEY INFORM THAT THEY HAVE NEVER HEARD OF THIS HAPPENING, AND THAT THEY DO NOT KNOW WHAT IS WRONG. CAR HAS BEEN TO THE DEALERSHIP TWICE FOR SAME ISSUE NOW, IN ONE MONTH.

HAVE A 2017 HONDA PILOT TOURING WITH 39K MILES. USUALLY THE CAR GOES INTO 'ACCESSORY' MODE WHEN THE AUTO IDLE STOP KICKS IN BUT A COUPLE OF MONTHS AGO SOMETHING NEW STARTED- I EXPERIENCED A TOTAL STALL FOR THE FIRST TIME, AND IT HAS HAPPENED 3 MORE TIMES SINCE. THE CAR TURNED COMPLETELY OFF, BUT IT DID NOT RESTART AUTOMATICALLY. THE DASHBOARD WAS LIT UP WITH PROBLEMS. I PUT THE CAR IN PARK AND FRANTICALLY TRIED TO RESTART IT AS I WAS ON A HIGHWAY IN TRAFFIC. ONCE IT WAS RESTARTED, I DISABLED AUTO IDLE STOP AND I'VE BEEN DISABLING IT EVER SINCE. HOWEVER, THIS IS A MANUAL FIX AND IS NOT ALWAYS SOMETHING ONE REMEMBERS TO DO, ESPECIALLY SINCE WE HAVE A NEW 16-YEAR-OLD DRIVER ENTERING THE FRAY IN OUR HOME SOON. AFTER RESEARCHING THIS EXTENSIVELY ONLINE, THERE APPEARS TO BE A KNEE-JERK REACTION FROM HONDA TO REPLACE THE BATTERIES IN THESE AFFECTED VEHICLES, BUT IT IS NOT STOPPING THE ISSUE, ACCORDING TO MULTIPLE ACCOUNTS. THE NHTSA HAS MANY DOCUMENTED CASES OF THIS AND IT IS AN OBVIOUS SAFETY ISSUE, BUT NO RECALL IS YET IN PLACE. CALLED HONDA USA CUSTOMER SERVICE AT 9:30 AM TODAY AND VERIFIED THERE ARE NO RECALLS REGARDING THIS PROBLEM AND IF THE CAR IS OUT OF WARRANTY THAT THERE WOULD BE NO FINANCIAL RELIEF FOR NECESSARY PARTS/LABOR RELATED TO THIS ISSUE.

FROM A STOP, AT TIMES WHEN I TAKE MY FOOT OFF THE BRAKE WITH THE AUTO-ENGINE IDLE SET TO "ON", WHEN I TRY TO ACCELERATE, THE ENGINE WILL CUT OFF. THE CAR PUTS ITSELF IN EITHER NEUTRAL OR PARK, THEN I HAVE TO RESTART THE CAR - DEPRESS BRAKE AND PRESS BUTTON - AFTER 30 SECONDS TO A MINUTE. I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED SINCE AT A GREEN LIGHT, OTHER DRIVERS GO, AND DO NOT EXPECT A DRIVER IN FRONT OF THEM TO STOP.

VEHICLE FUEL PIPE RUPTURED DURING START-UP ON TWO OCCASIONS, LEADING TO FUEL LEAKS IN ENGINE COMPARTMENT AND ABOVE FUEL TANK WHILE DRIVING AWAY FROM PARKED POSITION. RUPTURES WERE ATTRIBUTED TO RODENTS DAMAGING PLASTIC FUEL PIPE SECTIONS. FAILURE #1: 7,232 MILES, PLASTIC PIPE ELBOW HIGH UP IN ENGINE COMPARTMENT. FAILURE #2: 15,624 MILES, PLASTIC TUBE ABOVE FUEL TANK. HONDA WRAPPED REPLACEMENT PARTS WITH RODENT PEPPER TAPE BUT DOES NOT OFFER A GUARANTEED SOLUTION TO THIS VULNERABILITY. THE FUEL PIPE LEADING FROM THE FUEL TANK TO ENGINE APPEARS TO BE MOSTLY ALUMINUM WITH PLASTIC CONNECTORS AT THE ENDS.THE FUEL TANK UNDER THE MIDDLE OF THE CAR AND FUEL HOSE BRACKET IN THE ENGINE COMPARTMENT BOTH PROVIDE PERCHING PLACES FOR MICE.MICE NIBBLE ON THE NEARBY PLASTIC FUEL PIPES AND THE PIPES SUDDENLY RUPTURE WHEN THE FUEL SYSTEM IS PRESSURIZED FUEL SPILLS IN THE ENGINE COMPARTMENT AND ABOVE THE EXHAUST SYSTEM ONTO THE GROUND UNTIL THE ENGINE IS STOPPED. DAMAGED ETFE PLASTIC FUEL TUBE MANUFACTURED BY SANOH FOR HONDA IS AVAILABLE FOR INSPECTION UPON REQUEST.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHEN THE VEHICLE WAS STARTED IN THE MORNING, ALL THE WARNING INDICATORS ILLUMINATED AND REMAINED LIT ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO UNDERRINER HONDA (406-255-2350, LOCATED AT 3643 PIERCE PKWY, BILLINGS, MT 59106) WHERE THE FUEL INJECTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A MAJOR ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,476.

AT TRAFFIC LIGHT, CAR WONT STOP DURING BRAKING, THERE WAS AN ABNORMAL VIBRATION. SPEED WAS +/-20 MPH. I HAD TO TURN RIGHT TO AVOID ACCIDENT AND AFTER 300FT CAR STOP, BRAKES WORK TO NORMAL AGAIN. INCIDENT HAPPENED IN QUIET FM ROAD, ABOUT 1 MILES FROM HOME. MILEAGE 22K.

WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.

Car has failed to restart numerous times after coming to a complete stop, typically at a traffic signal leaving me stranded in the middle of the road with cars whizzing by in adjoining lanes and cars behind me beeping. This creates a very great hazard. This has happened at least a dozen times. To restart the vehicle, I have to put the vehicle into park, put my foot on the brake, and press the start engine button. This issue started in 2019. Another issue is that periodically the dash display will rotate through every possible malfunction indicator. When this happens, each malfunction indicator light stays on the screen for a couple of seconds and moves onto the next one. When this is happening, the vehicle will not go any faster than 15-20 mph which I think is a safety mechanism to make sure the engine is not further damages if an actual issue is occurring. Fortunately, this has only happened on neighborhood streets where the speed limit is 35 mph so the sudden loss of power did not create an immediate hazard. This issue started in 2019. I took the vehicle to a Honda dealership regarding both these issues but they were unable to determine what caused these issues even after I showed them the video I took of the dash display rotating between all of the malfunction indicators. No police, insurance representatives, police or others have inspected the vehicle.

MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE TRAVELING ON AN INCLINE. ALSO, THE BRAKE PEDAL WAS SOFT AND TRAVELED TO THE FLOORBOARD WHEN BEING DEPRESSED. IN ADDITION, THE COLLISION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO RYAN HONDA OF MINOT (3701 S BROADWAY, MINOT, ND 58701, 701-852-1111) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT ALSO STATED THAT CERTAIN ELECTRICAL FEATURES ON HER VEHICLE SPORADICALLY FAILED TO OPERATE WHEN NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.

Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.

The auto-stop and -start function is not working correctly. When I am stopped at a light or in traffic and the auto-stop engages, the engine sometimes refuses to start back up when I take my foot off the brake and put it on the gas. It has been dangerous when the light turns green and my engine won't start. I've had to tell other cars to go around me. Usually I have had to turn off my SUV and try to re-start it several times before the engine finally turns on again. This started happening about a year or two after I got the 2017 model year SUV (new in May of 2018). When I first told Honda about it, my service tech told me he thought it was the battery, and he had it replaced. That solved the problem temporarily (for many months maybe close to a year). The issue started happening again and I went to Honda asking for another battery based on what happened the last time. They tested the battery and said it was fine. They could not explain why the auto-stop -start function wasn't working properly, but suggested I may be hitting the gas too soon (which I disagree with because I didn't change my driving habits after the battery was replaced the first time and the problem went away for a short while). The problem keeps happening, so I have to remember to turn off the auto-stop and -start manually every time before I drive to prevent it.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 50 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILLY NAVARRE HONDA (1310 E COLLEGE ST, LAKE CHARLES, LA 70605, (337) 429-2137) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 28,000.

I WAS DRIVING ON I-40 IN NASHVILLE, TN, MOVING SLOWLY DUE TO TRAFFIC CONGESTION WHEN WHAT SOUNDED LIKE AN EXPLOSION OCCURRED. I COULD NOT IMMEDIATELY FIGURE OUT THE CAUSE BUT MY PASSENGER NOTICED WIND NOISE AND PUSHED THE SUNROOF VISOR BACK. GLASS FELL IN THE CAR. WE STOPPED AT THE NEXT EXIT AND FOUND THAT THE SUNROOF HAD A HUGE HOLE AND THE GLASS HAD FALLEN ONTO THE VISOR. NOBODY WAS INJURED BECAUSE THE VISOR KEPT THE GLASS OUT OF THE CABIN. WE WERE SHAKEN BUT I WAS ABLE TO MAINTAIN CONTROL AND GET OUT OF THE WAY OF TRAFFIC.

ON TWO OCCASIONS I WAS DRIVING AT A SPEED BETWEEN 30-45 MPH ON A STATE HIGHWAY WHEN FOR NO APPARENT REASON THE AUTO BRAKING SYSTEM SLAMMED ON THE BRAKES NEARLY CAUSING THE CAR BEHIND ME TO HIT ME. THE SECOND TIME THE ROAD WAS SLICK AND I NEARLY LOST CONTROL.

The contact owns a 2017 Honda Pilot. The contact stated while making a stop, the vehicle stalled without warning. The contact was able to restart the vehicle. The dealer was contacted, and the dealer confirmed being aware of the failure; however, there was no fix for the failure. The manufacturer was not contacted. The failure mileage was 40,000.

THE KEYLESS START SYSTEM PROBLEM LIGHT WILL NOT SHIFT OFF. *TR

TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED SPONTANEOUSLY, DROVE OVER A CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.

The contact owns a 2017 Honda Pilot. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. There was no warning light illuminated. The contact stated that the failure mainly occurred while driving at 15 MPH and higher speeds. The contact stated that the Push to Start button was inoperable intermittently. A message advising that the Push to Start button was defective was displayed. The vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO TWO VEHICLES. IN ADDITION, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR AUTO BODY REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Every since about 1.5 years into owning my car, the auto idle engine shutoff will stall my car. After multiple trips to the dealer who said nothing was wrong, this issue persisted until I had my battery replaced at about year 3. It started working again as it should until about another 1-1.5 years into the new battery, and it stalls all of the time especially when the car has been driven for about 15-20 minutes. I understand the NHTSA is already looking into this issue, but the manufacturer needs to disable this feature until a fix can be made. Many times, I have blocked traffic at a stop because of this and trying to get my car restarted.

PLS. DO INVESTIGATE HONDA PILOT 2017 AND SOME 2016 SYSTEM EMISSIONS FAILURE AT 50K MILES. IT APPEARS THEY HAVE FUEL INJECTORS PROBLEM.

THE EMISSION LIGHT CONTINUALLY COMES ON IN THE TRUCK THEY MAKE IT GO OFF AFTER A MONTH OR 2 BACK ON AGAIN.

The auto start-stop feature is malfunctioning and has been malfunctioning since I purchased the car. When the start/stop initiates at a stop, the car turns off and then when the car turns back on, the entire car completely shuts off and then turns back on, resetting everything. That is how it begins and then after a week or two more, the car completely shuts off and then will not restart. The problem is getting worse and worse as the years go on. It is extremely dangerous to be stuck in the middle of an intersection and my car is stalled out and has no way of turning back on. I have taken the car to the dealership maybe 8 times for this problem since I purchased the car is early 2018. It has gone through 4 batteries in 4 years (even with the pandemic, it should have been more). This issue is somehow draining the batteries extremely fast. There is a huge problem with the auto start/stop and my hope is that Honda buys-back all of these defective cars. I have no clue what kind of damage this has done to my engine, starter, etc. and am worried that I purchased this car as a reliable unit for my family, but it seems extremely unsafe and unpredictable. I know this is already under investigation but I wanted to include my plea and maybe encourage others to do the same. I know there are a ton of other people out there with the same unsafe problem.

I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j

MY CAR SHOWED UP WARNING MESSAGE "EMISSIONS SYSTEM PROBLEM" WHEN IN MOTION AND IT IS REALLY SCARY AS THE VEHICLE WAS HAVING PASSENGERS (INCLUDING KIDS) AND IN THE HIGHWAY DRIVING. I COULDN'T FOCUS ON WHAT TO DO BUT RATHER STOP ON THE SIDE OF THE ROAD. THEN I WAS ABLE TO DO BIT OF GOOGLE AND GOT TO KNOW THIS IS A COMMON ISSUE WITH THE 2016-17 HONDA PILOT AND I CAN DRIVE THE CAR TO HOME WITH THE WARNING. CAR IS HAVING 33K MILES ON IT AND STILL UNDER THE WARRANTY. IT HAS ALL THE RECOMMENDED MAINTENANCE WORK DONE ACCORDING TO THE MANUFACTURER RECOMMENDATIONS. AFTER I GOT THE WARNING MESSAGE AT NIGHT, THE VERY NEXT DAY I DROVE IT TO THE HONDA AGENT AND THEY CHECKED THE CAR AND THEY MENTIONED THERE IS A SOFTWARE UPDATE NEEDED TO BE DONE AND NEEDS INJECTOR REPLACEMENT. THEY ALSO MENTIONED THEY ARE GETTING PILOTS WITH THIS ERROR MORE OFTEN NOW AND I AM NOT ALONE. THE ERROR CODE IT SHOWS IS 'P0430'. A BRAND NEW VEHICLE WITH JUST 33K MILES GETTING INJECTOR REPLACEMENT IS NOT WHAT IS MENTIONED IN THE OWNERS MANUAL. IF THIS IS GETTING AGAIN AND AGAIN THE COST OF OWNING THE CAR SEEMS REALLY EXPENSIVE AND WORTHLESS. SPECIALLY WITH THE ISSUES OF EMISSIONS THE CAR MAY STALL ANYWHERE AND CREATE A SAFETY HAZARD FOR THE PASSENGERS AND OTHERS ON THE ROAD. I WOULD RECOMMEND HONDA COMES IN AND FIX THIS ISSUE IN ALL THE 2016-17 PILOT CARS EVEN OUTSIDE THE BASIC WARRANTY AS A RECALL WITHOUT PUTTING THEIR CUSTOMERS IN TROUBLE. THANKS.

MY WIFE WAS DRIVING THE VEHICLE ON 09-27-18 AND THE VEHICLE LOST POWER, THE DASH LIT UP ORANGE, AND SEVERAL WARNING LIGHTS CANE ON AND STARTED BEEPING. AS SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD, THE ISSUE RESET ITSELF, AND THE VEHICLE RESUMED POWER AGAIN. THE VEHICLE WAS TAKEN TO HONDA FOR A FINAL REPAIR FOR TRANSMISSION ISSUES THE FOLLOWING DAY. IT IS 9 DAYS LATER AND THE VEHICLE IS STILL NOT REPAIRED. PER THE SERVICE ADVISOR, THE DEALERSHIP HAS REPLACED 3 WIRING HARNESSES UNDER THE DASH THAT THEY SAY WERE DEFECTIVE FROM THE FACTORY, ALONG WITH 2 MODULES. THE VEHICLE IS UNSAFE TO DRIVE IN ITS CURRENT STATE, AS IT ITERMITTENTLY LOSES POWER. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP IN AUGUST DUE TO THE PUSH BUTTON TRANSMISSION GOING INTO NEUTRAL WHILE DRIVING, AND LOSING FORWARD POWER. THE VEHICLE WOULD NOT GO INTO PARK OR NEUTRAL.

On multiple occasions, the engine idle stop system has failed to restart the engine at an intersection when releasing the brake leaving the car disabled in a dangerous situation. This started after about 20k miles. When it happens the car is fine until brake release. It seems to try to restart but the entire car loses power. No lights, no anything. Won't restart at first either. After a few moments trying to get it to restart it will fire up and you can put it back in drive and continue. I did note it happened less when I replaced the battery for a while. Dealer has replaced fuel rail and ignition switch to no avail. As a car guy I can say when it happens it's almost like there is not enough power to throw the starter. At that moment it's like all the power is sapped away like a bad ground or something. But then it comes back because obviously it restarts after a bit. Battery, Alternator and starter tests are always good. We now turn engine stop off every time we start the car out of fear but there is no permanent off switch.

VEHICLE LED HEADLIGHTS ARE TOO BRIGHT. ONCOMING TRAFFIC FLASHES HIGH BEAMS AT ME THINKING MY BRIGHTS ARE ON CREATING A HAZARD FOR MYSELF AND ONCOMING TRAFFIC. MANY TIMES I AM BLINDED BY THE BLINDING LIGHTS OF THEIR HIGH BEAMS BEAM LIGHTS BEING FLASHED AND HAVE GONE OFF THE ROAD DUE TO THE BLINDNESS. I HAVE CONTACTED AMERICAN HONDA BUT HAVE NOT RECEIVED HELP. THE DEALER HAS ADJUSTED THE HEADLIGHTS WITH LITTLE EFFECT. THE VEHICLE WAS PURCHASED RECENTLY. IT HAS LED HEADLAMPS, AND WAS A LATE MODEL 2017 RECENTLY PURCHASED AS A NEW VEHICLE. I AM AFRAID TO DRIVE THE VEHICLE AT NIGHT DUE TO THE FREQUENT EVENTS OF ONCOMING VEHICLES FLASHING THEIR HIGH BEAM HEADLIGHTS IN RESPONSE TO THE PERCEPTION THAT MY HIGH BEAMS ARE ON. AS A RESULT OF THIS, I HAVE TO FLASH MY HIGH BEAMS IN RESPONSE TO LET THE ONCOMING TRAFFIC KNOW MY HIGH BEAMS ARE NOT ON. SOMETIMES OPPOSING TRAFFIC LEAVES THEIR HIGH BEAMS ON IN RETALIATION TO THE PERCEPTION MY HIGH BEAMS ARE ON CREATING A TEMPORARY CONDITION OF BLINDNESS ON MY PART AND HAS CAUSE ME TO RUN OFF THE ROAD. I NEED YOUR HELP IN GETTING AMERICAN HONDA TO HELP RESOLVE THIS. THANKS YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING AT HIGHWAY SPEED THE DRIVER'S-SIDE WIPER STOPPED WORKING. HAD TO STOP ON HARD SHOULDER. ISSUE WAS NOT OBVIOUS. THE RAIN WAS NOT GOING TO END ANY TIME SOON SO MY PARTNER ENDED UP DRIVING THEIR VEHICLE IN FRONT OF ME WITH THE HAZARDS FLASHING AT LOW SPEED SO I COULD FOLLOW THEM CLOSELY UNTIL WE COULD GET TO AN EXIT AND LEAVE THE PILOT AT A PARK-AND-RIDE. THIS WAS VERY DANGEROUS: SUDDEN LOSS OF VISIBILITY AND THEN BEING STRANDED ON THE HARD SHOULDER WITH TRUCKS PASSING CLOSELY. TOOK THE PILOT TO THE DEALER THE NEXT DAY. THEY REMOVED A RUBBER COVER FROM THE WIPER MOUNT AND TIGHTENED THE BOLT THAT IS UNDERNEATH. THE SERVICE ADVISER SAID THEY CAN COME LOOSE IN THE WINTER DUE TO THE WIPERS GETTING STUCK IN ICE. I AM AMAZED THAT THIS RELIES SOLELY ON FRICTION TO FUNCTION GIVEN HOW DANGEROUS IT IS WHEN THEY FAIL.

WE WERE DRIVING ON I90 HIGHWAY FROM CHICAGO TO MICHIGAN. SUDDENLY WE HEARD LOUD SOUND ON THE ROOF OF THE CAR AND THAN SHATTERING SOUND FROM THE GLASS. WE OPENED A COVER A LITTLE TO SEE WHAT HAPPENED AND THE GLASS OF THE SUNROOF WAS BROKEN AND SHATTERED. THERE WAS VERY LIGHY TRAFFIC ON THE HIGHWAY AND THERE WAS NO VEHICLES IN FRONT OF US. WE STOPPED TO INSPECT THE ROOF AND THERE WAS NO SIGN OF IMPACT OR OBJECTS INSIDE. IT JUST BROKE BY ITSELF. TEMPERATURE OUTSIDE IS AROUND 65, NO RAIN, FEW CLOUDS. WE WERE DRIVING AT SPEED AROUND 70. TEMPERATURE INSIDE OF THE CAR IS SET ON 73. NOTHING UNUSUAL OR DIFFERENT THAN ANY OTHER DAY.

EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT.

WATER LEAKS UNDER FRONT PASSENGER/DRIVER FOOT AREA UNDER THE DASHBOARD WHEN GOING THROUGH A CARWASH. DEALERSHIP STATED IT COULD BE BECAUSE SUNROOF WAS NOT COMPLETELY FLUSH WITH THE BODY AND WATER ENTER THROUGH SUNROOF IN EXCESSIVE AMOUNTS.

WHILE DRIVING ON A BUSY ROAD WITH MY WIFE, MY VEHICLE SHUDDERED WHILE ACCELERATING, AND BEGAN JERKING AND SLOWING DOWN BEFORE LOSING ALL ACCELERATION. MULTIPLE WARNING LIGHTS WENT OFF, AND THE TRANMISSION AUTOMATICALLY SHIFTED TO NEUTRAL. THE TRANSMISSION IS A 9 SPEED, PUSH BUTTON SHIFT. WE WE WERE ALMOST REAR ENDED BY THE VEHICLE BEHIND US WHILE ATTEMPTING TO COAST TO THE SHOULDER. WHILE ATTEMPTING TO FIGURE OUT WHAT WAS GOING ON, I WAS UNABLE TO SHIFT THE VEHICLE INTO ANY GEAR. IT WOULD NOT SHIFT INTO PARK, REVERSE, OR DRIVE. I CONTACTED THE HONDA DEALERSHIP AND REPORTED THE ISSUE AND HAD TO HAVE THE VEHICLE TOWED. WHILE WAITING FOR 2 HOURS ON THE SODE OF THE ROAD FOR TOWING, I WAS UNABLE TO GET THE TRANSMISSION TO SHIFT INTO ANY GEAR. IT WAS ONLY AFTER THE TOW TRUCK DRIVER ARRIVED, AND I SHUT THE VEHICLE OFF THAT THE CAR FINALLY SHIFTED INTO A GEAR. THE VEHICLE IS CURRENTLY AT THE HONDA DEALERSHIP AND BEING DIAGNOSED. THERE WERE 4 ERROR MESSAGES THAT I RECEIVED WHEN ALL OF THIS OCCURRED. I HAVE PHOTOS, AND A VIDEO OF IT AS WELL. THIS IS NOT MY FIRST ISSUE WITH THE TRANSMISSION. IT HAS BEEN TO THE SHOP TWICE BEFORE FOR SHUDDERING WHEN SHIFTING AT LOW SPEEDS, AND NOT SHIFTING PROPERLY. THE VEHICLE CURRENLY HAS AROUND 18,500 MILES ON IT. FORTUNATELY THIS TRANMISSION ISSUE HAPPENED ON A SIDE ACCESS ROAD, AND NOT ON THE TURNPIKE, OR THE END RESULT MAY HAVE BEEN AN ACCIDENT INVOLVED. THE DEALERSHIP CANNOT EXPLAIN WHY THE TRANSMISSION SHIFTED TO NUETRAL AND COMPLETELY LOVKED OUT THE ABILITY TO SHIFT OR MOVE IT UNDER ITS OWN POWER. I DO NOT FEEL SAFE DRIVING THE VEHICLE, AND FEEL THAT IT IS A HAZARD TO OTHER DRIVERS. I HAVE VIDEO OF THE TRANSMISSION NOT SHIFTING BUT WAS UNABLE TO LOAD THAT AS AN ATTACHMENT.

EXCESSIVE HYDROPLANE WITH STOCK TIRES

TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED TORSO BRUISES FROM THE SEAT BELTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT, AFTER STARTING THE VEHICLE, THE ENGINE CONTINUED TO REV EXTREMELY HIGH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REPRESENTATIVE TO EVALUATE THE VEHICLE; HOWEVER, NO FAILURE WAS FOUND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRACTION CONTROL, ANTI-LOCK BRAKES, HILL ASSIST, VEHICLE STABILITY ASSIST, AND TRAILER STABILITY ASSIST WARNING INDICATORS ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO HONDA VILLAGE (371 WASHINGTON ST, NEWTON, MA) WHERE IT WAS DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS NOT PROVIDED.