2024 Honda Prologue Complaint Log

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Clicking sound heard when turning right or left at approximately 300 miles. No warning lights were on during the events. I brought it to dealership and after a test drive, was told it's an axle and will take 2 weeks to get in. I was informed it is safe to drive in the meantime. It has not been inspected by the manufacturer, police or insurance representative. Only the dealership, so far.

Around 2000 miles I’ve noticed a clunky sound when I made rights with the vehicle, so I brought it in to service and they mentioned a problem with the CV axles. I drove a loaner while they waited for the parts so they could replace it. Eventually, the part came in and they replaced it. Less than 48 hours later after getting my vehicle, the sound was back. I brought it in again and they mentioned that Honda says there’s currently no fix for it. I have now been driving it this way for a few months and to me, it seems as if the sound is getting louder and quite frankly I don’t feel safe driving this vehicle. My vehicle has less than 6000 miles on it and to have these type of problems. I feel something needs to be done about it.

Within a few hundred miles of owning, the CV joint started clicking. Dealer says they can't even locate the part. Told me to keep driving it, but it seems unsafe. Problem seems to be getting more severe and dealer still has no eta on the part to fix the problem. Concerned that CV joint will fail while driving - but dealer keeps saying it's fine.

Front right CV Joint making clicking sound. I took vehicle into the Honda dealership. They kept care for 3 days. They put me in a rental. Called me to pick the car up and told me that the front CV joint was bad and that they got honda to approve to have it replaced. They then told me that the part was on back order and it might be in sometime in March. They advised me that my car was safe to drive and told me i had to take my car back. I dont feel that this is acceptable. I have had this issue with other older cars that i have owned and i was never advised that the car would be safe to drive. With a clicking sound like that the part should be placed immediately before the CV joint snaps and you get stuck on the side of the road or even worse causing an accident

Loud clicking from left side of the vehicle when making a right hand turn.

When making a hard turn from a complete stop most of the time there is a clicking or knocking noise through the tightest part of the turn. The noise is louder the colder it is outside.

Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.

The battery failed at 2k miles and needed to be replaced. Both axles need to be replaced due to failed CV joint. There is clicking with turns. When backing up, emergency braking engages and leads us to stop in the middle of busy roads. This is a safety issue.

I have two problems: 1. When I steer full left or right and move forward, I have clicking noise coming from the front. 2. Usually when I push break, my car gets into emergency brake .I guess the sensors are too sensitive and it gets into emergency break and stop the car without no reason.

The center console and the screen behind the sharing wheel black at the same time while I was driving. I couldn't see the speed I was going while driving. I tried turning off the car, taking the key out, then turning the car back on the nothing changed. This issue put me and the other people on the road at risk. Two days before my center console was glitching. I tied to put the map on google maps and apple CarPlay map and it was non stop moving. After about an hour the screen and maps staring the work fine then this time it went completely out. I have schedule an appointment at my nearest dealership for this issue hopefully they know what going on. I have also went online to see if I am the only one experiencing this problem. I few other people have also voiced their concerns on this issue.

Parking my car in a space with other cars. Nowhere near the car in front of me and the car just locked up the brakes. It was jarring and really strained my neck as I wasn’t expecting it. My daughter was in the car as well and was jarred.

Brakes activated in an unwarranted situation. Suddenly stopping in the middle of traffic.

When turning sharply right and left a knocking sound occurs when accelerating. I have reproduced the sound multiple times. Service department confirms the CV joint is failing.

Vehicle Drive Shaft makes clicking noise at the CV Joint and motion irregularities/bumps on turns over flat surfaces, much worse over wider turns at any speed. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There are no codes on dashboards to otherwise diagnose or indicate problems. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft, although vehicle also demonstrates sharp bumps/jumps briefly when issue arises even on flat paved surfaces. Still says to drive due to backordered parts with no resolution. Vehicle had less than 1200 miles on it when problem arose, and clicking/booming, whiplash on turns, and rough+noticeable bumps have only increased since during drives.

The vehicle slams on its brakes during attempts to back up on a random basis. Strong safety concern when parallel parking and it stops several times in a row when it is nowhere close to a car. This also occurs in empty parking lots

Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 2000 miles on it when problem arised.

Makes clicking sound from cv joint when turning. Dealer states replacement parts are backordered indefinitely.

Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car.

When turning right or left and accelerating there is a loud clicking sound as if the CV joints are bad.

The suspected failure involves the front axle/CV (constant velocity) joint assembly, part of the drivetrain system that transfers power from the motor to the wheels while allowing steering movement. The vehicle produces a repetitive clicking/clunking noise during turns, particularly under light acceleration from a stop. This symptom is consistent with a failing outer CV joint or axle shaft component. The vehicle and all components are still installed and available for inspection upon request.A failing CV joint or axle can lead to loss of drive to a wheel, joint separation, or sudden drivetrain failure, especially during turning or acceleration. This creates a risk of loss of vehicle control, particularly when entering traffic, turning at intersections, or maneuvering at low speeds in populated areas. The clicking occurs during normal driving conditions, indicating a potential mechanical integrity issue that could worsen without warning. If the joint fails completely, it could result in sudden immobilization in traffic or inability to control vehicle movement safely. The vehicle has been presented to only the dealer, and they initially replaced but the problem persists. They do not have an answer other than when I presented bc my tires were showing serious wear, they refused to replace and said it was not connected to CV joint problem. No warning lamps or messages have appeared.

The forward collision sensor failed to work after 2500 miles, disabling my ability to use adaptive cruise control. I've thoroughly cleaned the area where the two sensors are and it made no difference.

any time you take a tight turn in either direction you hear a clicking in the steering column.

Honda link app is extremely slow to respond or doesn’t respond at all. Safety issue if no keys are available. Unable to unlock car, if keys are left in the car, the car will lock with no way to unlock if the app is not working.

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Unknown other than noise and knocking

There is a clicking noise that started when turning left. The sound comes from the front of the vehicle. I think it's tied to the steering, because it changes with me turning the steering wheel. I have not contacted the dealer as according to online information there's no fix available.

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

I have a new Honda Prologue with less than 300 miles. The Vehicle Drive Shaft makes clicking noise at the CV Joint when I make a left hand turn. I took it to my local Honda Dealership, Roush Honda in Westerville, Ohio. They acknowledged the problem and in fact saw the same problem on a new Prologue that is on their lot. They told me they would contact Honda about my problem and hopefully arrange to get my vehicle repaired. I have heard/read that the part needed to repair my car is backordered due to nationwide shortage caused by this vehicle defect on numerous 2024 Honda Prologues. Prologues owners with this defect are being told the car is safe to drive. This is a guess on the part of the dealership staff since they really don’t know what the implications will be if their is a catastrophic failure of the defective part while someone is driving,

My 2024 Honda prologue Makes a loud clicking noise on low speeds while turning, only has 3300 miles

Safety issue 1 Automatic collision breaking is too sensitive when going in reverse. The vehicle locked up the brakes several times when I was trying to reverse causing myself and my family‘s heads to snap back suddenly. Safety issue 2 -knocking sound coming from the CV joint when backing up and turning at the same time. This usually happens when it’s cold outside. This is a safety issue because if the CV joint fails, this could cause loss of control of the vehicle while driving.

Vehicle makes a clicking noise when making a right turn. I believe it has done it a few times when making a left turn, but it seems to do it constantly when making a right turn

Front CV axles are bad. Honda dealer diagnosed front left axle as needing to be replaced. Front right axle is now behaving the same. Parts are on back order. I am forced to live with a loud/malfunctioning CV axle.

There is a clicking/knocking sound every time I turn left. The dealership says nothing is broken but I only have 3k miles on the vehicle

I am having issues with clicking noises from the front of the vehicle either if I turn left or right. I been told it’s a known issue when I return it to the dealership and there is nothing wrong with it and that a replacement will not help cause it comes back the noise

Uknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed half way through the lane.

This vehicle has remote features to lock, unlock and remote start the vehicle. However the app is not able to connect with the car often and the commands "'fail" which is a safety issue because it is an electric vehicle. So if the electrical or technological parts of the vehicle are failing, what else is going on.

When the vehicle is in reverse, the safety feature that is supposed to prevent you from hitting something mistakenly goes off when there is nothing there. It seizes the car and immediately causes the brakes to go off. The car will feel like it got in a crash. There is no way to un-release it and there is no way to change the settings to prevent it. It is a great safety feature that could really protect me from getting into a crash. But instead at least once or twice a week it simply prevents me from backing out of my driveway in the morning to go to work. Delaying me by 1-2 minutes every day. Very annoying.

There is a loud knocking or banging sound when making sharp turns. Particularly a turn of 90 degrees or sharper. It sounds almost like something under the car coming from the wheels area. It goes away as you release the steering and straighten back out. But it is loud enough that I am thinking of going back to the dealership to get it checked out.

CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds

When turning the vehicle and accelerating the axle makes a loud clicking noise. Sounds like something to do with the CV joints

I noticed a clicking sound whenever I made a turn, whether it was left or right. I reported the issue to Honda’s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now available. I brought the vehicle in for the replacement, but when I picked it up, I was told that the problem had not been resolved.

When turning the steering wheel 3/4 turn, a knocking sound is heard until the steering wheel is straightened. Suspecting CV joints.

Cv joints clicking when turning right or left. Dealer said it was normal. Battery not charging at superchargers after long distance travel on hwy.

My 2024 Honda Prologue sat in my driveway, during winter temps, for a few days, and when I walked around the car I noticed that the right rear tail light was completely cracked/busted. Upon closer evaluation, I also noticed that the left side started showing signs of cracking as well. The cracking started from the inside of the light, as you can't feel the crack on the outside surface, on the left side. There was no other damage anywhere else on the vehicle or in the surrounding area. The tail lights appeared to have busted/cracked on their own in the cold temperatures.

Adaptive Cruise Control and Lane Keeping Assistance was unavailable more than 4 times in one month. Got a propulsion waning light 3 times. On the third time, the dealer ordered a new EV Battery for my Prologue

CV joints click when turning. Both right and left. Happens from a standing start.

The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and turning the steering wheel, there was a clicking sound coming from the front end of the vehicle. The sound had become progressively worse. The contact stated that after starting the vehicle, the AC was inoperable, and the contact became aware that the radio remained on for an additional 1-2 minutes after turning off the vehicle. While locking the vehicle, the feature that illuminated on the instrument panel displaying a message that all doors were locked, failed to operate intermittently. The contact stated that while charging the vehicle, the charge exceeded 100 percent charge. The contact stated that the vehicle also experienced several electrical malfunctions intermittently. The vehicle was taken to the dealer who diagnosed the vehicle; however, the contact was unable to recall the results of the diagnostic tests. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.

December 2024 (3405 miles on vehicle): front axles started making clicking noises. Went to dealer and was told that axles were on backorder. March 2025 (5180 miles on vehicle): one axle was replaced. Was told other axle was on backorder. November 2025 (14331 miles on vehicle): went to dealer again to have axles looked at, since Honda had no record of axles being on backorder. Axles ordered again. January 2026 (15146 miles on vehicle): went to dealer for axles replacement. Honda told dealer that axles should not be replaced, as the issue is being investigated by Honda. Vehicle continues to make very loud clicking noises when turning, and excessive clunking when slowing down and turning. What component or system failed or malfunctioned, and is it available for inspection upon request? Front axles, yes. How was your safety or the safety of others put at risk? The vehicle drives ok but makes tons of noise and it is very concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown. Vehicle has been at the dealer several times for the same issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Clicking and clunking. Noises have remained from 3000 miles on (vehicle now has 16000 miles).

Vehicle makes a clicking noise at the CV joint. Honda dealer said it was a "known problem but safe to drive." At first I thought it only happened if I had to make a sharp turn and accelerate from a stopped position. Now, it occurs far more frequently even with gentle turns like from a red light.