2024 Honda Prologue Complaint Log

starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.

CV joints are making clicking noises. Started with right side at about 14k miles and then the left side around 16k. Took car to dealership to address as its under warranty. They said they have heard about it but did not know if Honda would replace. I am waiting to hear back from dealership.

Main screen that operates the vehicle shuts off periodically and will not return on. Upon restart multiple times the screen will partially open and appear on but touch screen features does not work. This prevents the driver from accessing the radio, turn lights on, turn fog lights on off, change charge settings, and accessing all vehicle safety and non-safety related items. Car does still drives despite not having a functional and operational screen. Dealer has been notified and service appointment set for 12/29.

My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is significantly reduced and the regenerative braking or "one-pedal" feature automatically becomes disabled. If you're relying on that system to brake, it will not do so when you need it to and you have to manually press the brake to slow and stop the vehicle. This error clears after a few days of driving but never fails to return. The dealer said they found nothing wrong when I brought it in (when the error wasn't being displayed, of course) but it went back today with the error displayed so they could witness it for themselves. Separately, the vehicle makes an incredibly loud knocking noise when accelerating with the wheel turned. It appears this is coming from the CV joints.

CV shaft is clicking when turning the wheel.. 6,100 miles

Camera backup manufacturing not working suddenly after freezing day .

There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home. I have scheduled another appointment for tomorrow, but I don't see how they could not reproduce the problem. It's very obvious.

Component: Front CV joints making clicking sound while turning. Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants. Reproduction: The problem is consistently heard while turning. Inspections: The problem is well known across owner forums and Honda is aware of it. Warning messages: None. The problem is mechanical and is manifested through noise during normal driving conditions.

While driving at freeway speeds, a red check engine warning appeared along with a “Service High Voltage System” message. Immediately afterward, the vehicle’s heater stopped working, causing the windshield to fog up. I had to pull over safely and manually clear the windshield before driving the vehicle to the dealership.

Clunking sound from front of car when turning. Dealer inspected vehicle and reported that this is a known issue related to CV joint/ axle but parts to resolve are back ordered or unavailable. Vehicle has less than 5500 miles.

CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car. Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all the time.

Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it’s nothing. However I see people having complaints and getting the vehicle serviced. Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement. Buy back investigation has been launched by Honda. No news since July

Subject: Formal Complaint Regarding Persistent CV Joint Clicking Noise I am writing to formally document an ongoing issue with the constant velocity (CV) joints in my vehicle, which produce a noticeable clicking noise during low-speed turns, particularly at 90-degree intersections. This concern was first reported to my Honda dealer shortly after I leased the vehicle. At that time, the noise was intermittent; however, it has since progressed and now occurs consistently with every such maneuver.I understand that this is a recognized issue within Honda service departments. However, I maintain that audible clicking from CV joints under these conditions is not normal or acceptable wear behavior for a vehicle of this age and mileage.I am particularly concerned about vehicle safety, as steering and drivetrain integrity are critical to safe operation. The increasing frequency and volume of the noise suggest potential degradation that could compromise safety over time. Additionally, given that the vehicle utilizes a GM-derived chassis, I worry that this shared platform may contribute to reluctance from either manufacturer to implement a permanent resolution.Honda service representatives have informed me that there is no known permanent fix and that replacement of the CV joints merely delays the recurrence of the symptom. This issue is noted heavily on Internet forums, too. I respectfully request this be considered by NHTSA for manufacturer recall.

Service High Voltage System alarm + Service Vehicle Soon alarm warning. This with no heat while driving at 10,836 miles. Took in to dealer for service and reportedly a known problem with the freon system and end cap. My thought is this should be a recall fix by Honda/GM because there are many many complaints of it amongst 2024 Prologue Owners.

Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they would put me on a list and contact me when backordered parts are available, but I'm not sure if I can believe I'll be contacted.

The CV Joints on both sides of the front axel (left and right) were failing and replaced in December. They are already failing again and have to be replaced again. But Honda is just replacing them with the same parts, seemingly unconcerned that it poses a significant safety risk. Here is the summary as I understand it: A failing CV joint on a Honda Prologue often starts with clicking/popping noises when turning, vibrations, and potential power loss, but can escalate to the joint disintegrating, causing the axle to break, leading to the wheel locking up and potential loss of control, making the vehicle undrivable and unsafe. Many owners report issues with premature CV axle failure, characterized by these symptoms, sometimes leading to a complete axle replacement under warranty. The clunking noise is what has been the biggest teller for us, confirmed upon inspection. This started around 8k miles and was repaired around 8,900 miles. We're at 9,100 miles and it is failing again (january). It is covered under warranty - for now. But since they're just replacing them with the original parts that are failing (presumably because of the weight of the vehicle) this will keep happening. I shudder to think not only of the safety issues but the potential cost once the warranty ends - which isn't much longer.

The CV joint is clicking on both side of the suv.

Hondalink cannot stay linked to the car and frequently will not connect at all. Last week, the car locked with my keys inside, and Hondalink could not connect to unlock the car, keeping me locked out with my sleeping child in the car until someone could bring me my spare key to get in. This was terrifying and a huge safety risk.

The axle on the vehicle clicks when turning. Honda offered to replace the part and I took the vehicle in, only to be told that Honda is not fixing this part because it is a known defect with no fix. This was in December 2025. As of this date, no fix has been found. Additionally, the driver’s side window makes a ton of wind noise when driving over 30mph. Honda failed to find the cause for the issue and could not fix the car after having it for over a week in early 2025.

The contact owns a 2024 Honda Prologue. The contact stated that while driving approximately 65 MPH, there was an abnormal clicking sound coming from the instrument cluster, and the instrument cluster went black. The contact then drove the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio systems = battery failure but i digress. I was told my car is safe to drive so I picked it up, they have still not made any repairs as the audio system is on back order. The morning after i picked it up, the heater started blowing ice cold air, in 10 degree weather. Immediately returned to the dealer where they are saying they don’t know what’s wrong with it and they think it is still safe to drive

Knocking sound coming from the front driver or passenger area when making turns. Possibly the shaft assembly/CV axle may be defective.

At approximately 3000 miles, I started hearing clicking noises from front end when accelerating while turning. Noise is more pronounced when turning left and when car is cold, but is rapidly getting worse and is now apparent on both sides and occurs whether cold or not. Dealer says it is CV joints, and a bulletin is out on this repair. Parts are back ordered and not readily available. Google search reveals this is a widespread issue, which explains parts shortage. Dealer says no update to parts has yet occurred, so it seems likely I will need to replace CV joints every time my tires are rotated! After 3 years or 36K miles, it will be a $3000 tire rotation I will be paying for! Please hold GM/Honda responsible for engineering a fix to this problem. I have read of people on their sixth set of axels!

Clicking noise when Hard turn right and left. Dealer says expected behaviour.

Car shows a turtle image on dash and will not go faster than 30mph nor will it fully charge without dealer intervention. This happens when it's cold. There's also a clicking sound when turning as well that's a whole other issue.

My current 2024 Honda Prologue has been in twice in one year's time for complete replacements of front axles. The second repair also included replacing the half shaft. The vehicle has under 8500 miles. Both incidents started with a clicking sound when turning. The first replacement took weeks of waiting as the parts were backordered. The second took two weeks.

I notice every morning when leaving for work, making left turns, there is an unusual knocking sound while turning. Sometimes it happens turning right, but mainly on left turns.

CV axel clicking when turning. Most noticeable when outdoor temperature is cold. Also when applying right turn signal and making the turn. After making the turn when the switch goes back to neutral it will bump on the left turn signal and it will signal 3 times causing confusion to other drivers.

My honda prologue makes a loud knocking sound at every turn. Dealer says it's covered under warranty and it's the CV axle. Came in today and apparently there was a stop work order for this issue on the honda prologues. This issue has been replicated and confirmed by the dealer. This issue appeared around 2 months ago at around 12k miles. No warning lamps, no system warning, just a very loud knocking sound at every turn.

Two weeks ago, an alert appeared stating that the charge port door was open. The door was closed and no amount of opening and closing the door would stop the alert from repeatedly appearing. After about 2 hours, a new alert would appear either before or after the the alert for the charge door. The new alert told me to service the high voltage charging system. The issue has been confirmed with the dealership, however, they refuse to fix the problem under warranty because they state that the issue is the internal position sensor for the charging port door and that is not one of the more common causes of this, apparently, very common issue with this vehicle. Considering the volume of complaints about this issue, I find that hard to believe and refused to pay for a known issue with the Prologue. Most other owners with the issue have found that despite being told by the dealership that the sensor was the issue, it was actually the AC or battery that was the problem. This is a safety issue because something is wrong with the charging system of an EV, which can eventually cause a major defect in the vehicle and Honda won't fix it under warranty.

The “check high voltage system” warning came on, we noticed the hearing stopped. This started after 12,000 miles. The dealership said they fixed it and gave it back the warning reappeared a few days later, same events we lost heat and then the warning came back on. We have it back at the dealership they still don’t know what’s wrong.

Several issues!! When I turn I hear clicking noises. Last night The "Service High Voltage System" warning lights came on. The Interior pieces are falling off my door and the vent on driver side dash. The automatic emergency break is very strong and jerks very heavily when back up. It’s not turned off!

Vehicles has loud clicking sounds from CV axles when turning past 20 degrees left or right. This has been confirmed by dealer. No warning lamps were requested.

CV joint exhibits a clicking sound when executing turns. Especially in cold weather.

Cv joints since 800 miles had new one put in at 9089 miles. Clicking starting happening again about 1,000 miles after repair was done. My car is currently at 12,000 miles and its worse than its ever been. I called the dealer and waiting for a call back. The next is AEB system. My car will suddenly go through all the motions of emergency braking at a stand still. I also get the beeping on the highway and there is nothing in front of me or around me

Clicking sound coming from front passenger side wheel, while turning wheel left or right, and driving forward and backward.

Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work. That warning continued until the evening when it disappeared so thought it was a glitch. I still setup an appointment to have it checked at the dealership on Thursday 12/4/25 at 8:15am. On 12/1/25 at around 7:35am I was about to break at a light when I feel this jolt from my car and the same warning lights stayed on. I was really concerned so when I got off and went to work I immediately called the service department to move my appointment up to Tuesday 12/2/25 at 7am first thing. I dropped off the car at night for them to work on it. This seemed to impact also the Heater as it was cold air coming from my vents. I have seen this issue in Facebook and Reddit but felt I may not experience it as I had 8000+ miles on it with various long road trips. But now I am worried about the reliability and safety of this vehicle. Hope they can fix it and soon.

When I make a hard full lock turn, like a U-turn for example, i hear a distinct crunching and creaking sound. It sounds like saying the nonsensical word "garrump"

Very loud clicking noise when making left turns. Now starting on the right side

Both right and left axel have loud clicking when turning. Part difficult to obtain at dealership.

The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. Multiple service department members at Honda dealerships have noted a large number of problems related to this topic. The car will be taken to the dealership on January 31, 2026, for inspection. The service department mentioned that the vehicle will be inspected and a service notice will be created, but there is no solution for this safety issue.

Problem with the CV joints on the Honda Prologue, clicking noise when you turn the vehicle. Honda replaced the defective part first time this happened but now it's back again, and it's only one year since I leased the car.

It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of ​​the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manufacturing defect or something that can be fixed. I've already taken it to the dealership twice to report this problem, and they tell me it's normal, that the car is supposed to make that noise, but I don't think it's normal. I need an answer to my problem before I can talk to my lawyer because I don't think this is normal. It's a new truck; I don't think this is normal.

I am reporting a recurring mechanical issue with my 2024 Honda Prologue. When turning the steering wheel at low speeds (specifically during parking maneuvers or U-turns), there is a loud, metallic clicking and popping noise coming from the front axle area. This symptom is consistent with a premature failure of the CV joints or the half-shafts. This issue is creating a safety concern regarding the structural integrity of the drivetrain while operating the vehicle.

Loud clicking, metal on metal grinding noises at the front (both) wheel axle when making a right or left turn. Noise started around 7500 miles on and off. Now at around 9k miles the metal on metal grinding noise is getting louder and more frequent. Every time when the car is stopped and then accelerate to a turn (right and left) or during a U turn is when the noise is the loudest. Every time the steering wheel makes a full turn the noise is louder. I was told by a local dealership that Honda does not have an explanation. Honda has stopped replacing/fixing the issue unless the parts are showing damaged. It sounds like they are not proactively doing anything about it until someone gets hurt or something goes wrong and that is concerning.

CV joints/axles make a loud clicking sound when I turn the vehicle hard left or hard right. This issue appeared in late December 2025 when the vehicle had less than 5,000 miles. This issue has been inspected and confirmed by the dealer. There are no warning messages when this occurs. I brought the vehicle back to the dealer after waiting a few weeks for the new parts to arrive, but I was turned away because they said they had received parts that still had the defect. I called today for an update, and they said there is no ETA for the updated CV joints.

Service high voltage system light/notification has come on three times since we got it last September 2024. The first time the light came on we heard lots of clicking leading up to the notification. The second time there wasn’t anything noticeably wrong besides the light coming on. The third time the heater wouldn’t heat the air coming in, it stayed cold. Then when trying to charge the car wouldn’t go past 27%.

Took posession of car at 5k miles. No issues. At around 8k started noticing a clicking noise when making turns; especially tighter turns. Finally, took it to dealership today 2/9/2026 and was told nothing they could do and it is not a safety issue according to Honda since there is no visible defect seen. The technician did confirm the noise when doing a test drive while vehicle was being inspected. Was told it is how the CV joints are meshing together when making a turn, and again is not a safety concern.

Loud clunking noise from front end when turning right or left and accelerating from a stop or slow speed. I’ve been told by dealer that this is from defective front CV axles. I’ve also been told that this could be a safety issue if the component fails completely. Both General Motors and Honda are aware of the issue.

Turned on the heat and immediately got these messages. “Service High voltage system. Reduced acceleration drive with care”. Car will not charge now.