2017 Honda Ridgeline Complaint Log

REAR WINDOW CRACKED FOR NO REASON. WAS USING THE DEFROSTER AT THE TIME. ENTIRE GLASS PANEL SHATTERED IN PLACE. STOPPED AT A STOP LIGHT SURROUNDED BY TRAFFIC THAT WAS ALSO STOPPED. HEARD WHAT SOUNDED LIKE AN EXPLOSION. REAR WINDOW HAD A CONCAVE AREA ON THE INSIDE WHICH SEEMED TO BE THE EPICENTER OF THE CRACKING. POLICE EXAMINED THE WINDOW AND BED OF TRUCK AND HAD A SIMILAR THEORY. NO FOREIGN DEBRIS IN BED TO INDICATE A ROCK.

AFTER SETTING THE CRUISE CONTROL AT 70MPH IT WILL ACCELERATE 5MPH

I WAS STOPPED AT A BUSY INTERSECTION WITH A VEHICLE IN FRONT OF MINE SIGNALLING TO TURN RIGHT. WHEN THE LIGHT CHANGED THE FORWARD VEHICLE TURNED RIGHT AND AS I PROCEEDED TO ACCELERATE TO GO THRU THE INTERSECTION MY CMS BRAKING SYSTEM APPARENTLY DEPLOYED, SLAMMING ON MY BRAKES AND BRINGING ME TO A JARRING STOP. I PAUSED AND THEN ACCELERATED ON THRU INTERSECTION WITH NO PROBLEM. THERE WERE NO VEHICLES IN FRONT OF ME OR TURNING IN FRONT OF ME WHEN THE BRAKES DEPLOYED SUDDENLY ON THEIR OWN. THIS WAS A BUSY INTERSECTION OF TWO STATE HIGHWAYS IN A SMALL CITY.

NEW PROBLEM: SINCE MY PURCHASE I'VE HAD PROBLEMS WITH SPONTANEOUS APPLICATIONS OF MY BRAKES SOMETIMES PUTTING ME IN DANGER OF BEING HIT FROM BEHIND. THIS VEHICLE IS EQUIPPED WITH CRASH AVOIDANCE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKING SYSTEM MY PROBLEM IS THE SYSTEM IS ACTIVATING FOR NO REASON NO WARNINGS JUST FULLY APPLYING THE BRAKES. IF TAKEN IT TO TWO DEALERSHIPS I GET THE SAME RESPONSE FROM BOTH IT ACTING NORMAL NOTHING WE CAN DO. I CALLED HONDA AMERICA OPENED A CASE REPORTED THE PROBLEM WAS TOLD IF I CAN PROVE IT THEY WILL LOOK IN TO IT. ON A WEB SITE CALLED CAR COMPLAINTS . COM I FOUND A MAN LOCATED IN PA WHO HAS THE EXACT SAME ISSUE WITH HIS RIDGELINE HE WROTE DOWN NEARLY WORD FOR WORD WHAT I COMPLAINED TO HONDA ABOUT THEY TOLD HIM THE SAME THING THEY TOLD ME PROVE IT. HOW DOES ONE PROVE THAT THERE IS A GLITCH IN THERE SYSTEM, I ASKED IF THEY COULD RECALIBRATE IT THEY REPLIED NO WE HAVE NO MEANS TO DO THAT. THE SYSTEM ON ITS OWN REACT TO SOME ON COMING CARS THAT ARE POSING NO DANGER AND FULLY APPLIES THE BRAKES I WAS NEARLY RUN OVER BY A SEMI TRUCK FOLLOWING TO CLOSE WHEN THE SYSTEM FALSELY DETECTED DANGER AND WITHOUT WARNING FULLY BRAKED LOWERING MY TRAVEL SPEED FROM 65MPH TO 35MPH IN JUST SECONDS GIVING THE DRIVERS FOLLOWING YOU ZERO REACTION TIME. SOMEONE IS GOING TO GET KILLED OVER THIS DEFECT IN THIS SYSTEM. HONDA CLAIMS THAT IN THERE FULL VERSION OF THE OWNERS MANUAL IT DESCRIBES HUNDREDS OF THINGS THAT CAN CAUSE THE SYSTEM TO ACT THIS WAY FROM A FLY TO RAIN, SHADOWS ETC. THEREFORE THEY HAVE DISCLOSED AND THEY ARE NOT AT FAULT, OF COURSE THAT MANUAL IS ONLY GIVEN TO CUSTOMERS WHO REQUEST IT, IT'S NOT THE SAME MANUAL THAT COMES WITH THE VEHICLE THIS IS CRIMINAL AND THEY NEED TO BE HELD ACCOUNTABLE PLEASE HELP BEFORE DEATH OCCURS. WHEN THIS OCCURS THE STEERING BECOMES AND UNCONTROLLABLY MY MOTHER BEEN WITH ME3 TIMES WHEN IT HAS HAPPENED

ON 8/22/17 I BROUGHT MY RIDGELINE TO APPLE HONDA IN RIVERHEAD NY DUE SEVERAL WARNING LIGHTS BEING ACTIVATED. THE ACTIVATED WARNING LIGHTS ARE AS FOLLOWS: COLLISION MITIGATION, ROAD DEPARTURE MITIGATION, BLIND SPOT INFO SYSTEM, ADAPTIVE CRUISE CONTROL, LANE KEEPING ASSIST, POWER STEERING SYSTEM, VEHICLE STABILITY ASSIST, HILL START ASSIST, TRAILER STABILITY ASSIST. AFTER A QUERY OF YOUR DATABASE I FOUND THAT SIMILAR PROBLEMS HAVE BEEN REPORTED AND AS A RESULT OF THIS THE FOLLOWING NHTSA CAMPAIGN NUMBER 16V888000 WAS GENERATED. MY CONCERN IS APPLE HONDA IS UNDER REPORTING AND OR NOT REPORT THESE INCIDENT AS REQUIRED. IN MY SITUATION I WAS TOLD MY PROBLEM WAS A DIRECT RESULT OF A MISSING FUSE C-28. WHEN RESEARCHED THIS FUSE IS REFERENCED TO OPTION. MY PROBLEM LAYS AT THE MISSING FUSE. FUSES JUST DONT GO MISSING. AND AS PER MY CONVERSATION WITH THE HONDA SERVICE REP ALEX COSTA TAG # 765 IF THIS FUSE WAS MISSING THE VEHICLE WOULDN'T OPERATE. AGAIN MY PRIMARY CONCERN IS THE MISLABLING OF THIS RECALL AS A MISSING FUSE.

TRUCK HAS A VERY NOTICEABLE CLUNKING SOUND IN FRONT OF VEHICLE WHEN GOING OVER BUMPS. SOUND STARTED AROUND 1500 MILES. DEALER SAID IS WAS MOST LIKELY THE BRAKE PADS AS THERE IS A TSB OUT. THEY DIDN'T BOTHER TO CHECK AND SEE IF THE STRUTS WERE DEFECTIVE. THIS NEW TRUCK SOUNDS LIKE IT HAS 100,000 MILES ON IT. I'M VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE WITH THESE TYPES OF NOISES COMING FROM THE SUSPENSION/BRAKES.

ON PAGE 32 OF THE RIDGELINE OWNER'S MANUAL IT STATES THAT THE FOB WILL LOCK THE TAILGATE. THE TAILGATE DOES NOT LOCK. THE CAVITY IN THE BED LOCKS BUT NOT THE TAILGATE. I HAVE A CAP ON THIS VEHICLE YET CANNOT SECURE VALUABLES IN THE BED OF THE TRUCK. WILL IT TAKE A LAWSUIT FOR PROPERTY LOSS FOR HONDA TO ADDRESS A FIX ????? I AM NOT RECOMMENDING THE RIDGELINE TO MY LARGE NETWORK UNTIL THIS IS ADDRESSED.

THERE ARE SOME MAJOR ELECTRICAL ISSUES GOING ON WITH THIS VEHICLE. THE TAILGATE LOCKS AND WILL NOT OPEN SO WE ARE NOT ABLE TO ACCESS THE BED OF THE TRUCK OR THE TRUNK IN THE BED. ALSO, THE VEHICLE LOCKS ITSELF OCCASIONALLY EVEN WITH THE KEY INSIDE. THE USB / PLUGS IN THE BACK SEAT OF THE VEHICLE DO NOT WORK. THE DEALER DID A DIAGNOSTIC ON THE VEHICLE AND FOUND MULTIPLE FAULTS. THEY RESET THE SYSTEM BACK IN JUNE HOWEVER THE PROBLEM HAS STARTED AGAIN. NOW WE ARE NOT ABLE TO USE THE TAILGATE AT ALL.

I DO NOT OWN A HONDA RIDGELINE 2017 MODEL YET, BUT I TEST DROVE ONE AND OBSERVED THAT THE EMERGENCY BRAKE IS RIGHT UP AGAINST MY SHIN BONE AND WHEN I BRAKE HARD IT HITS MY SHIN BONE, I FEEL LIKE IN AN ACCIDENT IT MIGHT CAUSE SERIOUS INJURY TO THE LEFT LEG. I WISH SOMEBODY LOOK AT THE SAFETY OF THIS AND FIX IT SO I CAN BUY ONE

WHILE DRIVING ON A ONE HI WAY MY PREVENTION SYSTEM DETECTS AND ON COMING CAR IN ITS OWN LANE PERFECTLY LEGAL AND FULLY APPLIES THE BRAKING SYSTEM WITHOUT WARNING OR CAUSE THEN AND AUDIBLE WARNING AND YELLOW LIGHT ON THE DASH TELLING ME TO BRAKE, THE STEERING BECOMES STIFF AND VIBRATES AND HARD TO CONTROL. MEANWHILE THE SPEED OF 65 HAS DROPPED TO 30 MPH AND THE SEMI DIESEL TRUCK BEHIND YOU IS ABOUT TO RUN OVER YOUR CAR ALL THIS HAPPENS WITHIN SECONDS NOT GIVING ME ANYTIME TO REACT VERY DANGEROUS I'VE OPENED A CASE WITH HONDA AMERICA BUT THEY NEED ME TO PROVE IT MY STATEMENT ALONE IS NOT GOOD ENOUGH. I TOOK THE TRUCK TO STOCKTON HONDA DEALERSHIP THEY HAD IT FOR TWO DAYS NEVER TEST DROVE IT RETURNED TO ME SAID THERE IS NO PROBLEM. MY MOTHER OF 90 YEARS HAS BEEN HURT BY THE SEAT BELT SUDDENLY TIGHTENING WHEN THE BRAKES ARE FULLY APPLIED THIS PROBLEM HAS OCCURRED OVER A DOZEN TIMES SOMEONE IS GOING TO GET HURT OR KILLED BECAUSE HONDA MOTORS IS WASHING THERE HANDS OF IT BY MAKING ME PROVE IT SOMETHING IS NOT CALIBRATED CORRECTLY AND NO DEALERSHIP HAS THE TOOL OR TECHNOLOGY TO VERIFY THIS TYPE OF PROBLEM. THIS SITUATION OCCURS ON STRAIGHT, CURVES AND HILLS YOU JUST NEVER KNOW WHEN IT'S NERVE RACKING DRIVING ALWAYS TRYING TO STAY A SAFE DISTANCE IN FRONT OF THE TRUCK BEHIND YOU. SOMETIMES THOSE TRUCKS ARE WITHIN FOUR CAR LENGTHS AT 60 MPH CAN YOU HELP OR DO WE NEED TO BECOME ANOTHER STATISTIC BEFORE ANYTHING IS DONE ! THIS TECHNOLOGY HAS BEEN DEVELOPED TO FAST WITHOUT TESTING IT TO ITS FULLEST ABILITY NOW THERE'S NO WAY TO DIAGNOSE IT. THIS STARTED THE WEEK I BOUGHT IT NEW IN MAY 2017

BRAKE ROTORS DEFECTIVE. OVERHEAT AND CAUSE VEHICLE TO SHAKE. DEALER SAYS NORMAL. OTHERS ARE REPORTING SAME PROBLEM.

WHILE REVERSING AND APPLYING BRAKES PADS MAKING CLUNKING NOISE. WHEN SWITCHING INTO DRIVE RIGHT AFTERWARD BRAKES MAKE CLUNKING NOISE AGAIN. DEALER CONTINUES TO LUBRICATE AND ADJUST BUT NOISE KEEPS COMING BACK. LOOSE PADS MIGHT BE A SAFETY CONCERN IF THEY FALL OUT OR MOVE AT HIGH SPEED.

ONE TIME, I WAS UNABLE TO TURN THE WIPER ON AT ALL ON THE HIGH WAY. LATELY, WIPERS STOP AT THE MIDDLE OF THE WINDSHIELD SO I HAD TO STOP AND RESTART IT. I TOOK VEHICLE TO HONDA DEALER AND THEY FAILED TO DUPLICATE MY PROBLEMS. BUT, I KNEW THAT MY VEHICLE HAS THIS PROBLEMS.

I BOUGHT A 2017 HONDA RIDGELINE IN SEPTEMBER. THE VEHICLE CURRENTLY HAS FEW THAN 2000 MILES. I STARTED IT UP THE OTHER DAY AND RECEIVED A DASHBOARD WARNING ABOUT A GAS-GAUGE MALFUNCTION. I DIDN'T THINK MUCH OF IT. I GOT TWO BLOCKS FROM MY HOME AND THE POWER STEERING STOPPED WORKING. WITHIN A MINUTE I RECEIVED WARNINGS ABOUT TRACTION CONTROL AND ABS MALFUNCTIONS. THE CAR THEN STALLED. THE VEHICLE RESTARTED AND I STARTED HOME AND IT STALLED AGAIN IN THE MIDDLE OF AN INTERSECTION. IT WAS VERY UN-NERVING. I HAD THE CAR TOWED TO BABYLON HONDA LOCATED IN WEST BABYLON, NY. THEY CALLED ME A FEW DAYS LATER AND INFORMED ME THAT A RODENT HAD EATEN THE WIRING HARNESS. I WAS LOOKING AT OVER $1800 IN DAMAGES NOT COVERED BY THE WARRANTY. A MECHANIC FRIEND OF MINE TOLD ME ABOUT AN ISSUE WITH HONDA'S INVOLVING RODENTS AND THEIR ELECTRICAL HARNESSES. HE SENT ME AN ARTICLE FROM NBC NEWS REPORTING ON THE ISSUE. HONDA IS NOW COATING THE HARNESS WITH A SOY BASED COVERING. IT ATTRACTS RODENTS. MY TRUCK NOW HAS A NEW "EDIBLE" SOY-BASED WIRING HARNESS. MANY HONDA OWNERS ARE COMPLAINING THAT THEIR VEHICLE END UP BACK AT THE DEALERSHIP FOR YET ANOTHER HARNESS. THIS SEEMS TO PUT THE DRIVER'S AT RISK OF AN ACCIDENT OR FIRE. HONDA CLAIMS THEY DON'T HAVE AN ISSUE. SOME HONDA OWNERS HAVE HAD LUCK USING AN "ANTI-RODENT TAPE" WHICH WRAPS AROUND THE HARNESS. INTERESTINGLY ENOUGH THE TAPE IS SOLD BY HONDA AN IS AN ACTUAL HONDA PART. MY DEALER WOULDN'T PUT IT ON. I WANT TO KNOW IF I'M SAFE IN MY TRUCK. HERE'S A LINK TO THE NBC ARTICLE. I'VE ALSO ATTACHED A COPY. HTTP://WWW.NBCNEWS.COM/BUSINESS/AUTOS/HONDA-S-SOY-BASED-WIRING-COVERS-IRRESISTIBLE-RODENTS-LAWSUIT-N504746

CAPLESS FUEL FILLER ALLOWS WATER TO COLLECT BETWEEN THE OUTER DOOR AND THE INNER DOOR OF THE FILLER NECK. APPROXIMATELY 15ML OF WATER COLLECTS IN THIS AREA AFTER ANY RAINFALL. THE WATER ENTERS THE TANK WHEN THE FUEL NOZZLE IS INSERTED. WATER IN THE FUEL SYSTEM CAN CAUSE VEHICLE PERFORMANCE PROBLEMS AS WELL AS MAINTENANCE CODES WHICH REQUIRE DEALER SERVICE TO REPAIR. IN COLD CLIMATES, THE WATER FREEZES PREVENTING FUELING OF THE VEHICLE. THIS SITUATION HAS HAPPENED TO ME TWICE ALREADY THIS WINTER, ONE TIME REQUIRED THE VEHICLE TO STAY INSIDE UNTIL THE ICE MELTED AND THE WATER COULD BE EXTRACTED.

WHILE DRIVING ON INTERSTATE, WARNING LIGHTS CAME ON AWD MALFUNCTION, THEN BRAKE SYSTEM MALFUNCTION. I EXITED THE INTERSTATE, AND AT THE END OF THE RAMP AFTER COMING TO COMPLETE STOP, WARNING THE OBJECT WAS APPROACHING, BUT I WAS STATIONARY, AND THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE

AFTER SITTING FOR TWO HOURS, IN WET SLUSHY CONDITIONS CAME OUT TO START THE CAR, DASH LIGHTS (WARNING ICONS) FLASHING AT VERY HIGH RATE OF SPEED. DOME LIGHTS BARELY ON VERY DIM LIGHT CAR HAD A EXTREME POWER DRAW (SHORT). WOULD NOT START AND COULD NOT GET ANYTHING TO WORK BUT DOOR LOCKS FROM INSIDE OF THE VEHICLE, FOB WOULD NOT DO ANYTHING. HONDA ROADSIDE CALLED AND VEHICLE TOWED TO DAVID HOBBS HONDA. WHEN REMOVED FROM THE TOW TRUCK VEHICLE STARTED AND WORKED AS IT SHOULD, DEALER FOUND NOTHING WRONG, KEPT IT AND SECOND DAY AND FOUND NOTHING WRONG AND HAD ME PICK IT BACK UP. WAS TOLD WHEN IT HAPPENS AGAIN CALL US. NOT HAPPY WITH UNRELIABLE 2017 HONDA RIDGELINE!!!! I FEEL IT IS LIKELY THE SAME ELECTRICAL DRAW CAUSED BY YOUR RECALL FOR UNDER TRUCK BED ELECTRICAL HARNESS THAT I HAD TO INFORM DEALER ABOUT, BUT WAS TOLD NOTHING CAN BE DONE UNTIL HONDA SENDS ME A RECALL LETTER AND THEY ARE NOT ALLOWED TO CONTACT HONDA TO REPORT THE CONDITION. I THINK BY VIN IS NOT INCLUDED IN YOUR RECALL, BUT BELIEVE ITS ONLY BECAUSE OTHERS HAVE NOT REPORTED THIS TYPE IF ISSUE YET! VEHICLE SITTING IN PARKING LOT, WHEN I ATTEMPTED TO START AND THAT IS WHEN ISSUE CAME TO BE. I HAVE ABOUT 7000 MILES ON IT NOW. *TR

BRAKE PEDAL FEELS GOOD AT NORMAL DRIVING . STOPPING IS OK . BRAKE PEDAL SINKS TO THE FLOOR WHILE AT A STOP .

TERRIBLY POOR HEADLIGHT LOW BEAMS ON RTL MODEL. SCARY TO DRIVE AT NIGHT! VERY DIFFERENT THAN DEALER DEMO RIDGELINE THAT WE TEST DROVE.

DANGER OBJECT APPROACHING WARNING SYSTEM GOES OFF WHEN WET WHEN NOTHING IS APPROACHING. OCCURS AFTER VEHICLE HAS BEEN SETTING IN RAIN AT LOW SPEED. OCCURRENCE IS INCONSISTENT. NOT EVERY TIME IT RAINS. SOMETIMES AFTER GOING THROUGH CAR WASH TUNNEL. I'VE TALKED TO HONDA CUSTOMER SERVICE AND CARRIED TO DEALER 5 TIMES. THEY CANNOT FIND THE CAUSE. WHEN THIS IS OCCURRING WHILE DRIVING YOU DON'T KNOW WHEN YOU WILL BE STUCK OR IF YOU SHOULD DRIVE OR STOP MOVING. IT IS A GREAT DISTRACTION. DEALER SAID THEY GOT IT TOHAPPEN ONE TIME BUT CANNOT FIN ROOT CAUSE. DEALER SAID HONDA ENGINEERING REPORTED PROBLEMS WITH WARNING SYSTEM ON SOME PILOT VEHICLES. ONE CALL TO HONDA CUSTOMER SERVICE WAS IN THE RAIN AND THE HONDA REPRESENTATIVE COULD HEAR THE SYSTEM GOING OFF AS I WAS DRIVING. HONDA DOES NOT APPEAR TO BE CONCERNED.

THE CAR HAS COLLISION AVOIDANCE BREAKING BUT I NOTICED A TIME WHEN A COLLISION WAS NOT GOING TO OCCUR AND THE BREAKS WERE APPLIED WITHOUT ME ACTUALLY APPLYING THE BREAKS. I COULD HAVE BEEN REARENDED IF THERE WAS A CAR BEHIND BE BECAUSE THERE WAS NO NEED TO BREAK. A CAR WAS A FEW HUNDRED FEET IN FRONT OF ME TURNING RIGHT AT AN INTERSECTION IN MY LANE, AND THEN I WAS TRAVELING ABOUT 35MPH AND GOING STRAIGHT THROUGH THE INTERSECTION. THE CAR HAD COMPLETED ITS TURN IN FRONT OF ME AND AS I APPROACHED WHERE THE CAR WAS, IT APPLIED THE BREAKS AS IF THE CAR WAS STILL THERE BUT IT HAD PREVIOUSLY CLEARED THE LANE BY 5 SECONDS OR SO. THERE WAS NO NEED TO BREAK AND CAUSED ME TO BE TO POTENTIALLY BE HARMED BY THAT BREAKING ACTION. THE CAR SLOWED DOWN TO ABOUT 15MPH BEFORE ALLOWING ME TO CONTINUE.

DRIVER'S SIDE SUN VISOR CAME LOOSE WHEN I ATTEMPTED TO ADJUST IT ON THE INTERSTATE. THE SUN WAS SHINING IN FROM THE LEFT AND I WANTED TO PLACE THE VISOR TO THE LEFT SO THAT THE SUN WOULD NOT SHINE IN MY EYES. WHEN IT CAME LOOSE IT WAS DANGLING BY THE ELECTRICAL WIRE AND OBSCURING MY VISION TO THE ROAD IN FRONT. FORTUNATELY I WAS ABLE TO PULL OVER, STOP AND PUSH IT BACK IN PLACE AND LOCK IT WITH THE LOCKING TAB. IT WILL STAY IN PLACE AS LONG AS IT IS NOT UNSNAPPED FROM THE LOCKING TAB.

ON THE INSIDE OF THE HEADLIGHT LENS ASSEMBLY, THERE IS DUST/DIRT/DEBRIS PROBABLY OCCURRING DURING MANUFACTURE/STORING/SHIPPING/AND OR ASSEMBLY THAT I CAN NOT GET HONDA TO TAKE SERIOUSLY. THE LAST I WAS TOLD WAS BY MY CASE MANAGER KATHRYN EXT.#117742 THAT THE OWNER OF FERNDALE HONDA ( CHARLIE ) PULLED A BRAND NEW ONE INTO THE SHOP AND IT TOO HAD THE SAME DEBRIS. KATHRYN SAID "WELL IT MUST BE STANDARD THEN". ANYTHING THAT TAKES AWAY FROM A VEHICLES LIGHTING ABILITY CAN NOT BE A GOOD THING AND I CAN NOT SEEM TO GET THEM TO CARE OF IT ON MY OWN. WHAT I WOULD LIKE ARE THESE LENSES CLEANED ON THE INSIDE OR NEW ONES INSTALLED BUT ACCORDING TO THEM, THEY WILL COME EXACTLY LIKE THE ONES I HAVE ON. MY HONDA CASE # IS 05025973, AGAIN MY CASE MANAGER IS KATHRYN EXT# 117742 AT 1 800 999-1009 THE FACTORY REP. ( WILLIE ) HAS STOOD ME UP TWICE AT THE DEALERSHIP AND THE LAST TIME TOLD ME TO TELL THE DEALER TO REPLACE WHAT I WOULD LIKE BUT THE DEALERS OWNER ( CHARLIE ) 21350 WOODWARD AVE.(FERNDALE HONDA) FERNDALE,MICHIGAN 1 248 548-6300 WAS AFRAID THAT IF WILLIE DID NOT ORDER IT, THAT HONDA WOULD NOT PAY. I EVEN CALLED KATHRYN AGAIN AND TOLD HER THIS AND SHE SAID SHE WOULD HAVE THE FACTORY REP. ( WILLE ) CALL ME AND SET UP A NEW APPOINTMENT. IT HAS BEEN OVER TWO MONTHS SINCE I HAVE BEEN BACK TO THE DEALER AND AM STILL WAITING FOR WILLIE TO CALL. THE OWNER ( CHARLIE AGREES WITH ME THAT THE DEBRIS IS ON THE INSIDE OF THE LENS AND IT IS NOT RIGHT BUT HIS HANDS ARE TIED. MAYBE IF YOU PEOPLE THERE THINK DEBRIS ON THE INSIDE OF A NEW VEHICLES LENS IS A BAD THING, MAYBE THEY MIGHT LISTEN TO YOU. I JUST WANT THE LIGHTS AS BRIGHT AS POSSIBLE FROM THE FACTORY AND THIS CAN NOT BE AS BRIGHT AS THEY COULD GET, FREE OF DEBRIS I WOULD THINK WOULD BE AS BRIGHT AS THEY COULD GET BUT THAT IS JUST MINE AND CHARLIE'S OPINION SO FAR. THIS HAS BEEN ONGOING SINCE 08/17/2016 I BELIEVE. THANK YOU FOR YOUR TIME

TPMS FAILURE LIGHT IMMEDIATELY CAME ON DRIVING FROM THE DEALERSHIP. TOOK IT BACK AND AND AS LEAVING IT CAME ON AGAIN. IMMEDIATELY WENT BACK FOR FIX AND UPON NEARING HOME 25 MILES FROM DEALER IT CAME ON AGAIN. HAD TO TAKE IT BACK FOR A LOANER SO THEY COULD DO A 24 HOUR DIAGNOSIS. NEEDED TO ORDER REAR SUB HARNESS PN 32114-TG7-A00. WAITED 2 WEEKS. HAD THE HARNESS INSTALLED AND APPROXIMATELY 45 MILES LATER THE TPMS ILLUMINATED AGAIN. THIS IS A HARD FAULT THAT STAYS ON UNTIL DEALER RESETS. LIGHT ILLUMINATES EACH TIME WHILE DRIVING ON CITY STREET OR HIGHWAY WHILE IN FWD MOTION.

THE AWD HARNESS THAT HOOKS UP TO THE DIFFERENTIAL DOES NOT SEAL PROPERLY AND LETS IN WATER. THE WATER SHORTS OUT THE ELECTRICAL SYSTEM AND SHUTS DOWN ANTI-LOCK BRAKES, VSA, BLIND SPOT MONITORING AND CROSS TRAFFIC, BLIND SPOT DETECTION. THE VEHICLE IS NOT SAFE TO OPERATE AT THIS POINT AND MAY CAUSE INJURY.

WHEN DRIVING AT A SPEED OF 55MPH THE ENTIRE CAB SHAKES AND IT GOT WORSE AS YOU WENT FASTER WITH THE TWO BACK WINDOW OPEN AND THE FRONT WINDOWS CLOSED. MY HEART RATE FLOW OUT OF CONTROL I THOUGHT I HAD 4 FLAT TIRES. I CONTACTED HONDA AND TOOK IT TO THE SERVICE AREA THEY TOLD ME THAT THAT IS NORMAL. I HAD A 2007 HONDA RIDGELINE FOR 7 YEARS AND THAT WAS NOT A ISSUE. I BELIEVE THEY THIS IS A FLAWS IN THE DESIGN. I HAVE CONTACTED HONDA CORPORATION AND THEY TOO TOLD ME THAT THAT IS THE NORM THEY OFFERED ME 200 $ AND BASICALLY TOLD ME TO DEAL WITH IT. I REFUSED THE OFFER. PLEASE ADVISE ME WHAT I CAN DO THANK YOU

I HAVE TAKEN MY TRUCK IN SEVERAL TIMES DUE TO THE SEVERE HOOD SHAKING WHEN PASSING LARGE TRUCKS ON TWO LANE ROADS AND ON WINDY DAYS. I HAVE HAD TO STOP AND VERIFY THAT THE HOOD WAS CLOSED DUE TO THE HOOD LIFTING ON EACH SIDE AND FEAR THAT THE HOOD WAS GOING TO FLY OFF AND KILL ME AND MY FAMILY. ON NON WINDY DAYS, THE TRUCK HAS NO PROBLEMS BUT JUST LET THE WIND KICK UP AND I FEAR FOR MY LIFE. HAS CALLED HONDA CUSTOMER SERVICE AND NO RESULTS AND THE DEALER STATES DUE TO NO RECALL, REPAIRS CAN NOT BE MADE. I WENT ON THE INTERNET AND THERE ARE MANY COMPLAINTS FOR THE HONDA RIDGELINE AND PILOT , WHICH IS THE SAME HOOD.

Vehicle was diagnosed with "Rod knock" which requires to replace engine or rebuild it depending on damage. Honda has issued a recall for this issue but my vehicle was not part of that recall. American Honda said that my VIN # was not identified as of the defective engines. My reply was that it was a very big coincidence that my vehicle has the same issue as other vehicles were recalled. Thank you for reviewing my case.