NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda Ridgeline. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
WATER LEAKING IN THROUGH RADIO ANTENNA AND RUNS DOWN INSIDE THE VEHICLE ON BOTH SIDES OF THE REAR WINDOW
"EMISSIONS SYSTEM PROBLEM" LIGHT CAME ON AROUND 60K MILES. SERVICE TECH SAID TO IGNORE IT IF IT GOES AWAY. IT DID, THEN IT CAME BACK ON REPEATEDLY OVER S SPAN OF MONTHS. EVENTUALLY, VEHICLE STARTED TO RUN POORLY, HESITATING ON ACCELERATION. HONDA SERVICE DIAGNOSED AS FUEL INJECTORS FAILING, PROBLEM REQUIRES TOTAL REPLACEMENT OF FUEL INJECTORS. WIFE'S 2017 PILOT HAS SAME PROBLEM, BROTHER'S 2017 PILOT HAD SAME PROBLEM. CONTACTED HONDA, THEY DECLINED TO STAND BEHIND EITHER, AS THE VEHICLES ARE PAST WARRANTY ON MILEAGE.
DIAMETER OF SAFETY BAR FOR CHILD SEAT HOOK TO BIG TO ATTACH HOOK ON A 2017 HONDA RIDGELINE
WHEN STARTING TO ACCELERATE MY VEHICLE WOULD BECOME JERKY UP TO AROUND 40 MPH. THE DEALERSHIP SAID IT WAS POOR TRANSMISSION FLUID AND AN UPDATE ON SOFTWARE. THIS COST ME $210!
THE VEHICLE CHUGS AND HESITATES WHEN ACCELERATING ON THE HIGHWAY OR IN THE CITY. THE RPM TACHOMETER "BOUNCES" AS IT DOES SO. TOOK TO DEALERSHIP SEPTEMBER 26, 2019 THINKING IT WAS FUEL PUMP ISSUE (RECALL 19-013) AND THEY SAID THIS WAS NOT THE PROBLEM AND THE FUEL PUMP SYSTEM WAS FINE. PROBLEM IS STILL OCCURRING.
THE TRUCK VIBRATES, SHUDDERS, AND RUMBLE WHEN SPEED HITS 44, 66, 68, 70, 72 MPH UPON LIGHT ACCELERATION/PUSH OF THE PEDAL. THE EXPERIENCE IS SIMILAR OR EXACTLY LIKE DRIVING OVER THE EMERGENCY RUMBLE STRIP ON THE SIDE OF THE ROAD, BUT ONLY YOU'RE NOT. THE DEALERSHIP REFUSED TO ADMIT THE PROBLEM NOR FIX THE PROBLEM EVEN AFTER THE MECHANIC WITNESSED THE VIBRATION AND SHUDERRING IN THE TEST DRIVE.
BRAKING FROM 60 MPH FOR TRAFFIC LIGHT. ADEQUATE TIME AND SPACE TO PERFORM BRAKING PROCEDURE. SMOOTH AND EVEN BRAKING FROM 60MPH TO APPROX. 5MPH. AT THAT POINT EVEN WITH BOTH FEET APPLYING PRESSURE TO BRAKE PEDAL, MY VEHICLE FAILED TO COME TO COMPLETE STOP. HIT VEHICLE IN FRONT OF ME STOPPED AT LIGHT , NO DAMAGE TO HER VEHICLE. BUMPER DAMAGE TO MY VEHICLE. MY VEHICLE WAS IN MOTION GOING APPROX. 5MPH. VEHICLE I HIT WAS STATIONARY. HAPPENED AT TRAFFIC LIGHT ON 4 LANE LIMITED ACCESS HWY IN NORTHERN GA. RURAL AREA. DUE TO RELATIVELY MINOR DAMAGE TO MY BUMPER AND NO DAMAGE TO OTHER PERSON VEHICLE, DRIVER OF VEHICLE I HIT DID NOT WANT TO WAIT TO FILE POLICE REPORT. AIR BAGS DID NOT DEPLOY. NO ONE INJURED. BRAKING SYSTEM PROBLEM. DAMAGE TO MY VEHICLE WAS $1,540.40 FOR FRONT BUMPERS, DAMAGED FOG LIGHT, PAINT REPAIR. WEATHER CONDITIONS WERE IDEAL!
THE VEHICLE DECELERATES IMMEDIATELY AND WITHOUT WARNING TO LIMP MODE. ALL WARNING LIGHTS COME ON ON THE DASH AND THE THROTTLE PEDAL IS DEAD. THE VEHICLE WILL NOT MOVE OVER 10 MPH. THIS PROBLEM HAPPENS AT ANY SPEED WHEN ATTEMPTING TO THROTTLE UP THE VEHICLE I.E. SUCH AS MERGING ONTO A HIGHWAY FROM AN OFF RAMP. THE SITUATION WILL OCCUR IN NORMAL CITY DRIVING AS WELL. WHEN THE VEHICLE DECELERATES IT IS IMMEDIATE AND WILL NOT RECOVER. IF YOU ARE TRAVELING AT HIGHWAY SPEEDS YOU IMMEDIATELY BECOME A ENCUMBRANCE TO TRAFFIC FLOW AND HAVE NO MEANS OF GETTING OUT OF THE WAY. THIS IMMEDIATE DECELERATION IS A DANGEROUS CONDITION THAT IS FRIGHTENING AS THE DRIVER. TO DATE, HONDA HAS NO ANSWER FOR THE PROBLEM. I HAVE INVESTED SEVERAL HUNDREDS OF DOLLARS IN DIAGNOSTICS AND THE SISTER TRUCK TO THIS VEHICLE HAS BEEN AT THE DEALERSHIP UNDER THE GUIDANCE OF HONDA ENGINEERS FOR A MONTH WITH NO RESOLUTION. AS WE OWN SIX OF THESE VEHICLES I HAVE PARKED THEM ALL FOR THE SAFETY OF MY COWORKERS AND THE GENERAL PUBLIC. IN MY OPINION THIS A DANGEROUS SITUATION WITH NO RESOLUTION REQUIRES AND IMMEDIATE RESPONSE FORM THE OEM.
DRIVING ABOUT 40MPH, HEARD A SLIGHT POP, TRUCK LOST POWER AND FELT LIKE THE BRAKES HAD BEEN APPLIED. ALL THE DIAGNOSTIC ICONS LIT, INCLUDING A CHIME. DISPLAY WENT THROUGH EACH PROBLEM "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM" "TRAILER STABILITY ASSIST PROBLEM" "POWER STEERING SYSTME (ESP) PROBLEM" AND SEVERAL OTHERS. ENGINE DIDN'T TOTALLY SHUT DOWN AND WAS ABLE TO DRIVE HOME ABOUT A MILE AWAY.
TRANSMISSION IS SHIFTING VIOLENTLY WHEN VEHICLE IS IN MOTION, STICKING IN GEARS UNDER VERY LIGHT OR NORMAL ACCELERATION, HOLDING RPMS TO 4000 BEFORE SHIFTING UP THEN SLAMMING INTO GEAR, SLUGGISH TO START OFF THE LINE.
MY PROBLEM WAS WITH THE RIGHT REAR WINDOW GLASS. THE OTHER MORNING I STARTED MY CAR AND DROVE ABOUT HALF A BLOCK. I THOUGHT THAT I HEARD A SLIGHT AIR NOISE LIKE THE REAR WINDOW MAY HAVE BEEN SLIGHTLY OPEN. WHEN I TOUCHED THE RAISE FUNCTION FOR THE REAR WINDOWS THE RIGHT REAR WINDOW EXPLODED INWARD MAKING A LOUD NOISE THROWING GLASS FRAGMENTS ACROSS THE BACK SEAT, I WAS DRIVING STRAIGHT AT ABOUT 15 MPH ON A CITY STREET. IT WAS ABOUT 9 AM WITH TEMPS IN UPPER 60'S. I HAD DRIVEN THE CAR THE DAY BEFORE AND DID NOT LOOK AT THE WINDOW BEFORE IT BURST. I CLEANED UP MOST OF THE GLASS AND THERE WAS NO STONE OR OBJECT IN THE CAR THAT MAY HAVE BEEN THROWN AT THE WINDOW. IT WAS SUNDAY AND I WAS ABLE TO DROP THE CAR AT MY HONDA DEALER. I WISH I HAD TAKEN PHOTOS BUT DID NOT THINK OF IT.
TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. WHILE DRIVING 50 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO DAPHENE HONDA (9871 JUSTINA AVE, DAPHNE, AL 36526, (251) 202-4557) WHERE IT WAS DIAGNOSED THAT A NEW SUN ROOF NEEDED TO BE INSTALLED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED TODAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,200. *BF *AS
VEHICLE HAS UNDER 24,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. UNDER NORMAL DRIVING CONDITIONS, THE REAR VIEW MIRROR VIBRATES TO THE POINT OF DISTORTING THE VISION / VIEW FROM THE MIRROR. THIS HAPPENS WHEN DRIVING AT LOW SPEEDS ON PAVED CITY STREETS AND AT HIGHER SPEEDS ON PAVED HIGHWAYS. THE PROBLEM SEEMS TO CROP UP MOSTLY WHEN IT IS HOT OUTSIDE, BUT THE VEHICLE IS IN FLORIDA WHERE HIGH OUTSIDE TEMPS ARE COMMON AND OFTEN YEAR ROUND. OTHER HONDA RIDGELINE OWNERS HAVE REPORTED THIS ISSUE VIA ONLINE CHAT GROUPS / FORUMS. I HAVE REPORTED THE ISSUE TO HONDA USA BUT NEVER GOT A RESPONSE OR CALL BACK. AT THE LEAST, THIS IS AN ANNOYANCE THAT SHOULD BE ADDRESSED BY HONDA. AT WORST, IT PRESENTS A SERIOUS VISIBILITY / SAFETY ISSUE.
MY COMPANY OWNS SIX (6) 2017 HONDA RIDGELINES. EACH OF HTE TRUCKS HAS EXPERIENCED A FUEL RELATED ISSUE WHERE THE TRUCK STOPS IN TRAFFIC UNEXPECTEDLY CAUSING A POTENTIALLY DANGEROUS SITUATION ON THE HIGHWAY. ALL DASH LIGHTS AND WARNINGS ILLUMINATE AND THE TRUCK WILL NOT TAKE FUEL WHEN THE ACCELERATOR IS PUSHED. TO DATE, HONDA HAS ONLY ACKNOWLEDGED MY COMPLAINT WITH NO RESOLUTION
TRUCK RAPIDLY DECELERATES AT HIGHWAY SPEED AND WILL NOT TAKE FUEL WHEN THE ACCELERATOR IS PUSHED.ALL WARNING LIGHTS ON THE DASH ILLUMINATE AND THE TRUCK WILL NOT MOVE
TRUCK DECELERATES WITHOUT WARNING AT HIGHWAY SPEEDS. ALL DASH LIGHTS ILLUMINATE AND THE TRUCK WILL NOT TAKE FUEL WHEN THE ACCELERATOR IS PUSHED.
WHILE DRIVING IN MOTION ON A CITY STREET, ALL OF THE WARNING INDICATORS ON THE DASH WILL COME ON AND CYCLE THROUGH STATING THERE IS A PROBLEM WITH EACH SYSTEM. THE INDICATORS WILL REMAIN ON UNTIL I SHUTDOWN AND RESTART THE TRUCK. THIS DOESN'T HAPPEN EVERY TIME, BUT IT HAS HAPPENED TWICE IN THE PAST 2 DAYS.
AT AROUND 30K MILES THE CAR BEGAN TO MAKE A THUMPING SOUND FROM THE FRONT OF THE VEHICLE WHEN DRIVING AT ANY SPEED AND PASSING OVER ANY UNEVEN SURFACE ON THE ROAD. THE SOUND SEEMS TO HAPPEN ONLY WHEN THE LEFT FRONT WHEEL HITS A BUMP AND NOT THE RIGHT WHEEL. I TOOK THE CAR TO THE LOCAL DEALER TWICE AND THEY STATED THEY COULD NOT HEAR THE NOISE OR RECREATE IT AND THAT ALL COMPONENTS WHERE WORKING CORRECTLY. I EVEN ROAD WITH THE TECH TO SHOW THEM THE SOUND AND THEY REPORTED AFTERWARDS THAT THE SOUNDS WAS GONE WHEN THEY TEST DROVE IT 4 TIMES BEFORE I PICKED IT UP. DRIVING OUT FROM THE DEALER, THE SOUND WAS STILL THERE. THEY TOLD ME TO LET IT GET WORSE SO THEY CAN FIND IT EASIER AND DIAGNOSE IT. THE NOISE CAN BE HEARD ESPECIALLY WHEN PASSING OVER CONSECUTIVE AND SMALL BUMPS. THE CAR NOW SOUNDS LIKE AN OLD CAR WITH STRUCTURAL DAMAGE.
THIS IS THE SECOND OCCURRENCE OF THIS DANGEROUS PROBLEM. TRAVELING ON THE FREEWAY THE VEHICLE SUDDENLY LOST ALL POWER, WASTING LIGHTS AND ALLEYS FLAGGING. WAS ABLE TO DRIFT VEHICLE TO SHOULDER (BARELY AVOIDING A COLLISION, THIS WAS DURING RUSH HOUR). TOOK A PIC OF DASHBOARD, THEN TURNED VEHICLE OFF. TRIED RESTARTING A COUPLE OF TIMES AND POWER LOSS WAS STILL THERE. WAITED 10 MINUTES RESTARTED POWER BACK, BUT EATING LIGHTS STILL FLASHING. MADE IT OFF FREEWAY, TOOK A VIDEO, CALLED JOBS ROADSIDE ASSISTANCE AND TROTTED ISSUE. DECLINED TOW, MADE MY APPT. AND WAS ABLE TO RETURN HOME. I AM NOW AT THE DEALER. AGAIN THIS IT'S THE SECOND TIME THIS HAS HAPPENED, THE FIRST WAS 6 MONTHS AND 7000 MILES AGO.
CORRECTION TO LAST REPORT. PLEASE IGNORE THE APRIL 26TH POST. SORRY FOR THE TYPOS AND WRONG WORDS.. THIS IS THE SECOND OCCURRENCE OF THIS DANGEROUS PROBLEM. TRAVELING ON THE FREEWAY THE VEHICLE SUDDENLY LOST ALL POWER, WARNING LIGHTS AND ALERTS FLASHINF. WAS ABLE TO DRIFT VEHICLE TO SHOULDER (BARELY AVOIDING A COLLISION, THIS WAS DURING RUSH HOUR). TOOK A PIC OF DASHBOARD, THEN TURNED VEHICLE OFF. TRIED RESTARTING A COUPLE OF TIMES AND POWER LOSS WAS STILL THERE. WAITED 10 MINUTES RESTARTED POWER BACK, BUT WARNING LIGHTS STILL FLASHING. MADE IT OFF FREEWAY, TOOK A VIDEO, CALLED HONDA ROADSIDE ASSISTANCE AND REPORTED ISSUE. DECLINED TOW, MADE MY APPT. AND WAS ABLE TO RETURN HOME. I AM NOW AT THE DEALER. AGAIN THIS IT'S THE SECOND TIME THIS HAS HAPPENED, THE FIRST WAS 6 MONTHS AND 7000 MILES AGO. IN FACT IT EXACTLY 6 MONTHS TO THE MINUTE IT OCCURRED. TOO MANY COINCIDENCES WITH THIS DANGEROUS PROBLEM. DEALER HAS SAID IT WAS A PROBLEM WITH THE VEHICLE WAS AN "ACCELERATOR PEDAL POSITION CONNECTOR". I'LL WAIT AND SEE IF IT HAPPENS AGAIN. PLEASE IGNORE THE APRIL 26TH POST
ICE FORMED BETWEEN THE INNER AND OUTER FLAPS OF THE CAPLESS FUEL FILLER SYSTEM. I HAD TO BREAK THE OUTER FLAP TO GAIN ACCESS TO THE SPACE BETWEEN THE FLAPS. WITH THE OUTER FLAP REMOVED, I WAS ABLE TO REMOVE THE ICE AND FINALLY REFUEL THE RIDGELINE. I WAS PARKED AT A GAS STATION IN PLAINFIELD INDIANA, 163 MILES FROM HOME.
MY HONDA RIDGELINE STARTS TO DO A RARE THINGS : LIKE WARNING LIGHTS ON THE VEHICLE DASHBOARD,THE ALARM ACTIVED MANY TIMES AND A WEEK LATER THERE WERE WATER UNDER THE BACK SEATS. I TOOK IT TO THE DELER AND THEY TOOK THE ALARM OUT AND DIDN'T FIND THE LEAK SO MY RIDGELINE STILL THERE FOR ALMOST ONE MONTH AND L DIDN'T RECEIVE ANY RESPONSE...L DON'T NOT WHAT TO DO ... THANK YOU
WHILE APPROACHING A RED LIGHT, I APPLIED THE BRAKES NORMALLY. THE REAR BRAKES SUDDENLY LOCKED AND I SKIDDED ABOUT 2 FEET ON WET PAVEMENT, NARROWLY MISSING A REAR END COLLISION WITH THE CAR IN FRONT OF ME. A DASHBOARD WARNING LIGHT FLASHED BUT WENT OFF SO QUICKLY I COULDN'T IDENTIFY WHICH ONE IT WAS. FROM THE LOCATION ,I BELIEVE IT WAS EITHER THE ABS OR VSA WARNING LIGHT. I TOOK THE VEHICLE TO MY LOCAL DEALER, BUT THEY WERE UNABLE TO FIND AN ISSUE OR RECREATE THE PROBLEM. "CUSTOMER STATES BRAKES LOCKED UP AND WARNING LIGHT CAME ON THE DASH. COULD NOT REPRODUCE CONCERN AT THIS TIME. NO CODES STORED IN PCM OR BRAKING SYSTEM." AS YET THE PROBLEM HAS NOT RECURRED. HOWEVER, WHEN I RESEARCHED THE PROBLEM ONLINE, I FOUND NHSTA RECALL REPORT 16V-888 WHICH DESCRIBED THE PROBLEM EXACTLY AS IT OCCURRED, BUT DID NOT INCLUDE MY VIN IN THE RECALL.
ON FEBRUARY 4TH, 2019, I PARALLEL PARKED MY VEHICLE AT 9AM ON THE STREET. AT ABOUT 4PM THAT DAY, THE FIRE DEPARTMENT NOTIFIED ME THAT MY 2017 HONDA RIDGELINE WAS ON FIRE. MY RIDGELINE WAS STATIONARY, PARKED ON THE STREET, AND IT WAS A RAINY DAY. THE FIRE FIGHTER TOLD ME THE FIRE STARTED UNDER THE HOOD IN THE ENGINE AREA. THE RIDGELINE WAS TOWED TO A HONDA DEALERSHIP IN HOPES OF FINDING THE CAUSE OF THE SPONTANEOUS FIRE. THE HONDA DEALERSHIP DID NOT EVEN OPEN THE VEHICLE AND WOULD NOT DIAGNOSE THE CAUSE OF THE SPONTANEOUS FIRE. THIS IS VERY DANGEROUS BECAUSE THE SPONTANEOUS FIRE CAN HARM AND POTENTIALLY KILL PEOPLE INSIDE OR AROUND THE VEHICLE AS WELL AS HARM NEARBY BUILDINGS. THIS IS ALSO NOT THE FIRST 2017 HONDA RIDGELINE TO HAVE THIS SAME ISSUE.
THE LATCH TO OPEN THE TAILGATE ON THE VERTICAL HINGE CLICKS BUT DOES NOT OPEN. THIS CREATES AN UNSAFE CONDITION BECAUSE IT APPEARS THE TAILGATE IS IS SECURED BUT THE LATCH INTERNALLY COULD BE DISENGAGED WHICH WOULD ALLOW THE GATE TO OPEN UNEXPECTEDLY WHILE DRIVING. I CONTACTED HONDA USA DIRECTLY REGARDING THIS AND THEY EXPECT ME TO PAY TO REPAIR IT. I TRIED CONTACTING THEM A SECOND TIME VIA EMAIL WITH NO RESPONSE. CURRENTLY THIS IS NOT REPAIRED AND I HAVE TO REMEMBER TO CHECK THE TAILGATE TO ENSURE IT IS SECURE EACH TIME BEFORE DRIVING.
THIS CAR HAS REALLY SPONGY BRAKES. I TOOK TO THE DEALER AND THEY DID NOT LOOK AT IT, THEY SAID THEY WERE COMPARABLE TO THE OTHER ONES. PEDAL GOES TO THE FLOOR FAIRLY EASILY AND I'M NOT SURE IF IT WILL EMERGENCY STOP. EVERY OTHER CAR I HAVE DRIVEN TYPICALLY HAS NO MORE THAN 2 INCHES OF PEDAL TRAVEL.
AT THE PRECISE MOMENT THE ODOMETER HIT 12000 MILES, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS LIT UP AND ROLLING LIST OF PROBLEMS, INVOLVING, HILL CONTROL, POWER STEERING, ETC.. CAME ON. EVEN AFTER SHUTTING IT OFF AND TURNING IT BACK ON MULTIPLE TIMES THE CONDITION DID NOT CHANGE. HONDA HAD IT TOWED TO THE DEALER. AFTER A DAY THEY COULD NOT FIND THE PROBLEM EXCEPT TO SAY IT WAS A LOW VOLTAGE ISSUE.. SEEMED TO COINCIDENTAL THAT IT HAPPENED AT EXACTLY 12000 MILES AND I STATED AS MUCH. THEY RESET EVERYTHING AND IT HAS BEEN OK FOR LAST 150 MILES.
JUDDERING WHILE GOING 32-39MPH. MOST OBVIOUS WHILE TAKING A LOOPING EXIT RAMP GOING UPHIL AND TRYING TO MAINTAIN 35MPH. IT ALSO APPEARED ON AND OFF WHILE GOING UPHILL ANYWHERE FROM 20-50MPH. DURING THIS TIME IT WAS ALSO HAVING SHIFTING ISSUES, NOT BEING ABLE TO FIND THE CORRECT GEAR, ALONG WITH JUDDERING. I HAD PREVIOUSLY GONE IN FOR A NOISY TRANSMISSION, AND THEY DID THE TRANSMISSION COMPUTER UPDATE. THEN AFTER THIS ISSUE AROSE, THEY DID A TRANSMISSION FLUID FLUSH. THIS APPEARS TO HAVE FIXED THE ISSUE.
TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND THE GLASS SHATTERED. THE SLIDER WAS CLOSED WHEN THE FAILURE OCCURRED AND PREVENTED GLASS FROM ENTERING THE VEHICLE. THERE WERE NO INJURIES. THE DEALER (KENDALL HONDA OF FAIRBANKS, 1000 CADILLAC CT, FAIRBANKS, AK 99701, (855) 981-5607) RECOMMENDED THAT A DIAGNOSTIC APPOINTMENT BE SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNED A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE TOW LOT. THE CONTACT CALLED FRIENDSHIP HONDA AT (828) 264-6006 (LOCATED AT 1440 BLOWING ROCK RD, BOONE, NC 28607) AND JENKINS HONDA OF LEESBURG (LOCATED AT 8865 US-441, LEESBURG, FL 34788, (352) 815-2482), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 09006658. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
ASSISTS BRAKE SLAMMED ON MY BREAKS WHILE I WAS TURNING THROUGH AN INTERSECTION NEARLY CAUSE A REAR END COLISION. THIS HAPPENED FOR NO REASON
OUR 2017 HONDA RIDGELINE HAS HAD AN ELECTRICAL PROBLEM EVER SINCE WE BOUGHT IT IN 2018. THE ENGINE LIGHT GOES ON WHEN DRIVING, ALL SYSTEMS BLINK ESPECIALLY THE EMISSIONS LIGHT AND WARNINGS. THE HORN HONKS UNTIL I CLICK THE UNLOCK BUTTON AND THEN IT HONKS AGAIN. WHEN WE TOOK IT IN TO HONDA SERVICE AND IT WAS NOT BLINKING AND THEY SAID IT HAD TO HAVE THE BLINKING GOING OFF TO KNOW THE PROBLEM AND TO BRING IT BACK. WE TOOK IT SOMEWHERE ELSE AND THEY SAID THE INJECTOR 2 WAS BAD.
I WAS LISTENING TO SIRIUS RADIO WITH THE TRUCK BED AUDIO ON. I COULD NOT TURN OFF TRUCK BED AUDIO. THE OFF BUTTON HAD NO EFFECT. I COULD NOT FIGURE OUT HOW TO TURN OFF THE AUDIO COMPLETELY. I DROVE TO STORE A FEW MILES AWAY. I TRAVELED AT 70 M/H. TRUCK BED AUDIO STILL ON. I TURNED OFF THE VEHICLE TO GO IN STORE, RETURNED, AND TRUCK BED AUDIO STILL ON. I TRAVELED 5 MORE MILES AT 80 M/H AND TRUCK BED AUDIO STILL ON. WHEN I VIEWED THE HOME SCREEN TRUCK BED AUDIO WAS GRAYED OUT. I PUSHED EVERY BUTTON I COULD FIND AND FINALLY WHEN PARKED, AT A DRIVE THROUGH, IT TURNED OFF. I DO NOT RECALL THE SEQUENCE OF BUTTONS I PUSHED. ANYWAY, NOT SURE IF IT WAS THE BUTTON PUSHING THAT FINALLY ENDED THE EVENT. I AM NOW AFRAID TO USE THE TRUCK BED AUDIO. I AM AFRAID IF I CANNOT TURN IT OFF IT WILL RUN DOWN MY BATTERY.
VARIOUS WARNING LIGHTS ARE COMING ON POWER STEERING. VEHICLE STABILITY. HILL START. EMISSION CONTROLS. HAPPENS AT START AND STAYS ON. GOES OFF. WHEN DRIVING TRANSMISSION FAILED TO UPSHIFT LIGHTS GO ON BUT EVENTUALLY AFTER A DAY OR TWO GO OFF.
PLASTIC PARTS ON MY VEHICLE ARE BUCKLING AND MELTING, INCLUDING THE TRIM ON THE WINDOWS, THE FRONT BUMPER, THE WHEEL WELL AND REARVIEW MIRRORS. HONDA REPLACED THESE PARTS ONCE AND THEY STARTED TO BUCKLE AND WRINKLE THE VERY NEXT DAY. HONDA SAYS THAT IT'S BECAUSE OF UV REFLECTIVE MATERIAL ON MY NEIGHBORS' WINDOWS REFLECTING LIGHT ONTO MY VEHICLE, BUT NONE OF THE OTHER CARS ON MY STREET HAVE THIS PROBLEM. IT DOESN'T SEEM TO MATTER WHERE I PARK MY CAR (STREET, MY DRIVEWAY, NOT NEAR ANY WINDOWS)..THIS HAPPENS AND GETS WORSE AS THE DAYS GO ON. HONDA SAYS THE SAME THING IS HAPPENING TO THEIR CARS AT HONDA HQ...BUT WON'T TAKE RESPONSIBILITY FOR HAVING THE MATERIAL IN THESE PARTS CHANGED TO SOMETHING WHICH DOESN'T MELT. THIS IS A BRAND NEW CAR....... I COVERED THE MELTING PARTS IN REFLECTIVE TAPE IN HOPES OF STOPPING THIS DAMAGE. THE ATTACHED PHOTO SHOWS THE REFLECTIVE TAPE, WHICH IS WHERE THE MELTING IS HAPPENING ON THE REPLACEMENT PARTS. HONDA SAYS THIS IS HAPPENING WHEN MY VEHICLE IS PARKED.
VEHICLE HAS ADAPTIVE CRUISE CONTROL TO REDUCE SPEED BY BRAKING WHEN OTHER VEHICLES MAY BE STRUCK. UNFORTUNATELY THIS MODELS BRAKES ARE OFTEN APPLIED WHEN THE RADAR DETECTS OTHER TRAFFIC WHICH WILL NOT BE A FACTOR; I.E. A SECOND CAR HAS LEFT THE INTERSTATE AND IS SLOWING TO STOP BEFORE TURNING ON A SECONDARY ROAD. MY VEHICLE WILL BRAKE REGARDLESS WHETHER A THIRD VEHICLE IS CRUISING A HIGHWAY SPEED BEHIND ME. SIMILARLY IF I AM MOVING WITH TRAFFIC IN THE CENTER LANE AND OVERTAKING AN 18 WHEELER ON THE RIGHT MOVING 10+ MILES SLOWER. MY VEHICLE WILL BRAKE TO MATCH THE SPEED OF THE TRUCK REGARDLESS OF THE SPEED OR PROXIMITY OF VEHICLES BEHIND ME. THE MANUFACTURER ADVISES THIS IS MY VEHICLES DESIGN AND NO FIX OR MODIFICATION IS NEEDED. THIS HAS BEEN AN ISSUE REPORTED TO MULTIPLE DEALERS SINCE ABOUT 5000 MILES. HI HOW
NEEDED GAS IN SUB-ZERO TEMPERATURES AND COULD NOT INSERT THE GASOLINE NOZZLE INTO THE CAP-LESS FUEL FILLER. THERE WAS A CHUNK OF ICE BETWEEN THE OUTER DOOR AND INNER DOOR PREVENTING INSERTION OF THE NOZZLE. I HAD TO FORCE THE OUTER DOOR OPEN WITH THE NOZZLE TIP AND BREAK UP THE ICE WITH THE NOZZLE BEFORE I COULD INSERT TO REFUEL. THE AREA BETWEEN THE OUTER DOOR AND INNER DOOR IS PRONE TO ACCUMULATION OF WATER DURING HEAVY RAIN OR CAR WASHES.
AFTER A SNOW STORM CAPLESS FUEL FILL FROZE. WAS UNABLE TO INSERT FUEL NOZZLE TO FILL TANK.
CAPLESS FUEL / GAS FILLER SYSTEM FREEZES IN WINTER AND DOES NOT ALLOW FOR VEHICLE TO BE FUELED AT GAS STATION. HAIR DRYER NEEDED TO BE USED FOR 3-5 MINUTES TO THAW THE DOOR AND THEN A SCREW DRIVER USED TO PRY IT OPEN. PICTURES OF REMAINING ICE ARE ATTACHED
WATER INTRUSION IN FUEL FILL COVER
UNABLE TO FILL UP GAS DUE TO ICE FORM AND ICE FORM IS DUE TO WATER RETAIN IN THE CAP-LESS GAS FILLER.
FUEL DOOR FREEZING SHUT. WATER GETTING IN FUEL NECK AND FREEZING. UNABLE TO PUT FUEL IN VEHICLE BECAUSE OF THIS. MANY PEOPLE MAY TRY TO HEAT THIS WITH OPEN FLAME OR HEATING ELEMENT AND CAUSE SAFETY ISSUE.
WATER LEAKS IN TO THE CAPLESS FUEL FILLER AND FREEZES CREATING AN ICE DAM THAT PREVENTS FUELING THE VEHICLE.
THERE IS A PROBLEM WITH CAP LESS FUEL FILLER SYSTEM. WATER ENTERS FILLER AREA EITHER FROM RAIN OR CAR WASH. IN COLD WEATHER, WATER FREEZES AND YOU CANNOT GET GAS FILLER PUMP INTO CAP LESS FILLER TUBE IN VEHICLE AS ICE FORMS BLOCKING ENTRY. VEHICLE OWNER IS LIKELY TO USE SOME FORM OF HEAT TO MELT THE ICE, WHICH COULD RESULT IN A FIRE OR EXPLOSION HAZARD. MY VEHICLE WAS STATIONARY WHEN THIS HAPPENED, AT A GAS STATION. IT HAS OCCURRED ON TWO OCCASIONS.
NEW 2017 HONDA RIDGELINE TRUCK WHEN PUT IN REVERSE FROM DRIVE (STOP POSITION) THE VEHICLE WOULD GO FORWARD NOT BACKWARDS. AFTER ONE MONTH THE TRANSMISSION FAILURE LIGHT CAME ON AND HONDA DEALERSHIP REPLACED THE ENTIRE TRANSMISSION. THEY REPLACED THE ENTIRE TRANSMISSION WITH A REMANUFACTURED TRANSMISSION. THE DAY AFTER TRANSMISSION REPLACEMENT THE SHIFT POSITION SHIFTER ON THE REMANUFACTURED TRANSMISSION SWITCH WENT BAD AND WAS REPLACED. THE VEHICLE CONTINUES TO DOWNSHIFT ODDLY WHEN FOOT IS TAKEN OFF ACCELERATOR. THIS IS WITH THE REPLACED REMANUFACTURED TRANSMISSION ON MY 4 MONTH OLD VEHICLE. THIS VEHICLE DOES NOT DRIVE LIKE A NORMAL NEW CAR. THE VEHICLE ALSO HAS A VERY LOUD WIND NOISE COMING FROM BOTH DRIVER AND PASSENGER DOOR WHEN DRIVING AT A HIGH RATE/FREEWAY. DEALERSHIP SAYS NO PROBLEMS EXIST IF A LIGHT DOES NOT COME ON TO SAY FAILURE THEN EVERYTHING IS OK. THE DEALERSHIPS DO NOT COMPLETELY DOCUMENT WHAT THE PROBLEMS ARE WHEN YOU TAKE IT IN FOR REPAIRS. NO CONSOLIDATION OF INFORMATION FROM HONDA TO REPORT PROBLEMS FROM MULTIPLE CONSUMERS. I HAVE SPENT HOURS/DAYS AT THE DEALERSHIP REGARDING THIS NEW VEHICLE AND THE PROBLEMS HAVE NOT BEEN RESOLVED. I HAVE NUMEROUS REPAIR ORDERS, E-MAILS, LETTERS AVAILABLE UPON REQUEST. THANK YOU.
ICE FORMS BETWEEN THE OUTER FLAPPER AND THE INNER FLAPPER OF THE CAPLESS GAS TANK IN THE FUEL DOOR. THIS PROHIBITS THE OWNER FROM PLACING THE FUEL NOZZLE INTO THE FILLER NECK TO ADD GASOLINE TO THE VEHICLE. THIS INCIDENT HAPPENS WHEN OUTDOOR AMBIENT TEMPERATURES REACH FREEZING. IT IS MORE LIKELY TO HAPPEN WHEN IT SNOWS, RAINS, OR THE VEHICLE IS TAKEN THROUGH A CAR WASH.
LACK OF INFORMATION AND ACTION REGARDING THE DEGRADATION OF SOY BASED WIRING INSULATION FROM RODENTS.
LOW BEAM HEADLIGHTS ARE INADEQUATE. CAN'T SEE FARTHER THAN THREE [3] CAR LENGTHS AHEAD.
RAIN/SNOW WATER LEAKED INTO THE CAP-LESS GAS FILLER NECK. WATER SETTLES BETWEEN THE OUTER AND INNER FILLER FLAPS. EXPERIENCED THE WATER FREEZING WHICH PREVENTED THE OUTER FLAP FROM OPENING INWARD. BECAUSE OF THE ICE BLOCKAGE, WAS UNABLE TO FUEL VEHICLE DURING FREEZING TEMPERATURES. THE INABILITY TO FUEL THE VEHICLE COULD RESULT IN A LIFE-THREATEN SITUATION WHERE THE VEHICLE IS STRANDED IN FREEZING ENVIRONMENTS. REQUESTING A RETROFIT TO PREVENT WATER INTRUSION OR TO ALLOW PROPER DRAINAGE.
THE VEHICLE APPLIES THE BACK BRAKES AND JERKS THE PASSENGER AND DRIVER INTO THE DASH BOARD. HE'S A VERY QUICK BRAKES WHICH HAPPEN AT SPEEDS RANGING FROM 35 MILES AN HOUR TO 60 MILES AN HOUR IT HAPPENED FOUR TIMES IN A 20 MINUTE TIMEFRAME. THIS WAS ON OCTOBER 12, 2017 IT WAS LIGHTLY RAINING AT THE TIME. IT IS CURRENTLY AT THE DEALERSHIP WHERE THEY'RE TELLING ME THEY CAN FIND NO ISSUE. THEY ARE KEEPING IT FOR ONE MORE DAY AS TO DRIVE IN THE RAIN.
Data synced from NHTSA on May 4, 2026