2024 Honda Ridgeline Electrical System Problems

The auto high beam is widely known to be so bad it behaves the opposite of how it should. It frequently blinds other drivers when it should not turn high beams on, often blinding them in the last few seconds before passing, causing a dangerous situation, not to mention the possibility of drivers thinking it was done on purpose maliciously. This has led to near road rage experiences. The high beams also rarely turn on when they should but at least there is a manual override.

Auto Start/Stop Malfunction. On two occasions the Auto start/stop has shut the engine off at a stop light and after releasing the brake the vehicle went completely dead. Dashboard/radio and all electronics dead. After multiple attempts the vehicle finally restarted. Now the normal start is sluggish like a low battery. Battery was replaced under warranty and check out multiple times by the dealership with them not able to find any issues.

While idling at a traffic light,2 systems shut down: Adaptive Cruise Control & Road Departure Mitigation System. Also the BRAKE SYSTEM light came on, but the brakes continued to work.

While sitting at a stop light at an extremely busy intersection, After pressing the Auto Idle Off button in trying to keep the air conditioner running, my vehicle just completely shut down like it had a completely dead battery. I couldn’t even turn on my hazard lights. The vehicle was completely dead. After pressing the on/off button several times, power to the vehicle was restored and I was able to restart the vehicle. It reminded me of when a computer glitches and reboots on its own. By happening at an extremely busy intersection, I felt like my safety and the safety of others may have been in jeopardy if other vehicles would have made aggressive maneuvers to get around my inoperable vehicle.

The automatic engine stop/start system is a safety hazard. On multiple occasions with two different drivers (husband and wife owners), the engine has stopped just as the accelerator is pressed after waiting for traffic to clear at a stop sign or while waiting to enter a street from a driveway or parking lot. The delay when expecting the vehicle to accelerate has nearly caused accident(s) several times. Drivers are forced to switch off the automatic stop/start system every time the vehicle is driven since it defaults to active and it is not safe to use. The system should be permanently disabled or at least programmed to be disabled as default when engine is started. This issue was reported to the local Honda dealer during the first routine service--owners were told that nothing could be done by the dealer. The service advisor suggested that we contact manufacturer or NHTSA directly. The incident date and mileage were entered below for yesterday since that was the latest event. It has happened numerous times since the vehicle was purchased in July 2024.

See attached document for complaint.

I attempted to have this recall address with no remediation. I went to the Dealer 2 months ago and called Honda's recall line and was told that Honda is not equipped to repair the vehicle due to a parts shortage.

4 times since I owned the truck it has stalled at traffic lights. The dashboard tells me there is an issue and tells me go in park. Then put my foot on the brake and start it normally. It does not restart. After 20 clicks twice it restarted only after I exited the vehicle, locked the door and reentered the vehicle. One time I was left at the light for an hour waiting for a tow truck. A police office tried to start it, and he put his foot on the gas. Eventually it started. The truck has less than 1,500 miles on it. The dealerships that have seen car did not find an error code so there is nothing they can do at this time. I took a video today when it happened for the 4th time to see if it helps. I saw online a similar problem with the Pilot from 2020-2022.

The Automatic High Beam system does not work properly and are very inconsistent. When enabled, the high beams often turn on for a brief moment then turn off. Sometimes this occurs when there is a road sign reflection or a light on a home on the side of the road. When the system is enabled, the high beams often fluctuate on and off even when there is no oncoming traffic. What is worse is that the high beams sometimes remain on with oncoming traffic, blinding the oncoming driver. I am reporting that this has occurred ever since I purchased the vehicle in 2024. The dealer indicated this is a known problem and that Honda doesn't seem to be doing anything about it.