2024 Honda Ridgeline

My husband was driving the vehicle to school with the sunroof shade closed. Without any impact or anything hitting the sunroof, it shattered. I tried filing a warranty claim with Honda, and they denied the claim without requesting any evidence.

The auto high beam is widely known to be so bad it behaves the opposite of how it should. It frequently blinds other drivers when it should not turn high beams on, often blinding them in the last few seconds before passing, causing a dangerous situation, not to mention the possibility of drivers thinking it was done on purpose maliciously. This has led to near road rage experiences. The high beams also rarely turn on when they should but at least there is a manual override.

LIGHTED RUNNING BOARD LIGHTS CONTINUOUSLY QUIT WORKING. HONDA HAS A TECHNICAL SERVICE BULLETIN ISSUED BUT THIS IS A KNOWN PROBLEM.

The Auto High Beams (AHB) fail to work correctly. When set to on, they will come on for maybe 3-4 seconds then turn off, and maybe repeat the next time. The bigger issue is they fail to turn off many times when approaching oncoming traffic. The feature is dangerous by not turning on when they should and not turning off when they should. This is a widespread problem reported by many. The Honda dealer said they adjusted the sensitivity of the AHB when in fact there is no such adjustment. There is clearly something wrong with the implementation on the Ridgeline as other same year Honda models (we have a 2924 CRV) do NOT have this problem.

My Honda CMBS system has false warnings from cars coming from the other lane and road markers setting off the system. I had numerous incidents where the steering wheel shakes and a brake warning illuminates with no possibility of an accident. After this warning the car would automatically brake to stop you. I have taken this vehicle to the dealer twice they said it is perfect. Honda knows this system is defective. In the owners manual they describe all the false warnings. I have experienced every one in the manual. I have begged the dealer and Honda company that I believe the camera mounted in front of the mirror is too sensitive and defective but they won’t replace it. The camera also controls the automatic bright lights and they won’t stay on for more than 6 seconds. I contend that this camera also sets off the emergency braking due to oncoming lights or reflective lights in the road. There is a class action lawsuit over this system up to a 2023 Ridgeline. All I want is a new camera and the Cmbs system to work correctly but Honda won’t repair it. They deny it is defective. They claim they can’t duplicate it. Of course they drive it once and say it’s fine. Please make Honda replace this faulty system

Vehicle has stalled after being stopped at red light. Does not occur all the time. Only when in idle mode.

The vehicle’s engine and powertrain management system repeatedly fails with multiple DTC's triggering a full-system cascade of safety-critical warnings and automatic power-limiting. The issue affects the engine, transmission, emissions, AWD, brake system, stability assist, steering assist, ABS/VSA, hill-start assist. The vehicle is fully available for inspection upon request. During each failure, the vehicle abruptly enters reduced-power “limp mode” without warning—resulting in loss of engine power, disabled AWD, and disables all safety/stability systems. These events have occurred in normal traffic, including at red lights and in intersections, creating a risk of rear-end collisions, inability to accelerate, and loss of vehicle control. I transport an autistic child, making reliability and predictable vehicle behavior critical to passenger safety as well. The problem has been reproduced and documented by multiple authorized Honda dealerships. The vehicle has now undergone 13 repair attempts in the first 14 months of ownership, across 6 different Honda dealerships. All have been unable to diagnose or permanently repair the defect. The vehicle has been repeatedly inspected by Honda technicians, who escalated the issue to Honda Tech Line. Tech Line documents (dated 10/1/25) show that no aftermarket modifications exist and that the failure is verified but intermittent and ongoing. Warning Lamps / Symptoms: Each failure event triggers a full dashboard sweep including: – AWD System Problem – Emissions System Problem – Transmission System Problem – Power Steering System Problem – Vehicle Stability Assist Problem – Hill Start Assist Problem – Brake System Warning – Road Departure Mitigation Problem – Blind Spot Information System Problem There is a federal lawsuit filed filed in Oregon District court case 6:25-cv-02142-AP

Auto Start/Stop Malfunction. On two occasions the Auto start/stop has shut the engine off at a stop light and after releasing the brake the vehicle went completely dead. Dashboard/radio and all electronics dead. After multiple attempts the vehicle finally restarted. Now the normal start is sluggish like a low battery. Battery was replaced under warranty and check out multiple times by the dealership with them not able to find any issues.

Between 1,000-1,400 rpm there is a lower end engine knock.sounds like a bearing.

I was driving alone on US-HWY 45 in Chunchula, AL......I heard the loudest noise ever sounded like a high power rifle blast in my ear then I was showered with glass. The sunroof exploded. I had a police report written, I literally thought I had been shot at. There was only myself and one other very small vehicle way ahead of me. No trees hanging over the road or anything.

While idling at a traffic light,2 systems shut down: Adaptive Cruise Control & Road Departure Mitigation System. Also the BRAKE SYSTEM light came on, but the brakes continued to work.

Using the Automatic High Beam system, the high beam may come on even if a car is coming toward me. Sometimes, the high beam will not transition to low beam until the incoming car is real close to me. The incoming car would put his high beam on to warn me. As well, the high bean can randomly transition to low beam for no reason. And a second after, come back to high beam. Really dangerous. I had other cars with this system and never had that kind of problems.

The contact owns a 2024 Honda Ridgeline. The contact stated that while driving at 55 MPH, there was an extremely loud banging noise detected, and the sunroof exploded upward and outward without warning or impact. The driver and his wife sustained a piercing, ringing sound in the ears, but medical attention was not provided. The local dealer was contacted, where it was diagnosed, but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 12,246.

Auto-dimming headlights do not work properly, not always dimming for oncoming traffic, and/or randomly switching between high and low beams without cause. This blinds and confuses oncoming traffic.

The auto High beam function on this vehicle is absolutely useless. It dims when it should be on. It dims needlessly for highway markers and road signs. The constant on and off of the high beams on a dark road with no other cars is dangerous. This system on the ridgeline is dangerous. I have the system on other cars and it works almost perfectly but not in this vehicle.

Experiencing numerous false error warnings from Collision Mitigation Braking System (CMBS) when meeting oncoming vehicles on straight or slightly curving two lane roads. I have taken my vehicle three times to be serviced for this specific reason and a Blind Spot Information System error. The BSI appears to be repaired now but the false CMBS warnings still have not been repaired. The most recent incidents listed below occurred today after picking up the truck from the BSI repair.

I am filing this complaint regarding the OEM General Grabber A/T tires (date code 1424) that came with my brand new 2024 Honda Ridgeline, purchased in June 2024. At approximately 16,000 miles, I noticed significant dry rotting and cracking between the treads on all four tires. This was observed right before a planned long-distance trip, raising serious safety concerns. I maintain proper tire pressure and take excellent care of my vehicle, and I live in Vermont where the climate is harsh but not extreme enough to justify this kind of premature deterioration. The dealer referred me to Honda’s 1-800 number, who then directed me to Continental, the parent company of General. Continental opened a case and instructed me to visit a Continental dealer, who confirmed the dry rot but said they need to pull the tires to send them back to Continental for inspection before they decide whether to approve the warranty claim. Meanwhile, I am expected to purchase a new set of tires upfront. This process is not only burdensome but also concerning given the potential safety risk of these tires. Tires with only 16k miles should not be deteriorating like this, and I believe other owners should be aware of the issue. Please investigate the integrity and safety of these tires, as the premature dry rot could pose a serious hazard to drivers.

While sitting at a stop light at an extremely busy intersection, After pressing the Auto Idle Off button in trying to keep the air conditioner running, my vehicle just completely shut down like it had a completely dead battery. I couldn’t even turn on my hazard lights. The vehicle was completely dead. After pressing the on/off button several times, power to the vehicle was restored and I was able to restart the vehicle. It reminded me of when a computer glitches and reboots on its own. By happening at an extremely busy intersection, I felt like my safety and the safety of others may have been in jeopardy if other vehicles would have made aggressive maneuvers to get around my inoperable vehicle.

The automatic engine stop/start system is a safety hazard. On multiple occasions with two different drivers (husband and wife owners), the engine has stopped just as the accelerator is pressed after waiting for traffic to clear at a stop sign or while waiting to enter a street from a driveway or parking lot. The delay when expecting the vehicle to accelerate has nearly caused accident(s) several times. Drivers are forced to switch off the automatic stop/start system every time the vehicle is driven since it defaults to active and it is not safe to use. The system should be permanently disabled or at least programmed to be disabled as default when engine is started. This issue was reported to the local Honda dealer during the first routine service--owners were told that nothing could be done by the dealer. The service advisor suggested that we contact manufacturer or NHTSA directly. The incident date and mileage were entered below for yesterday since that was the latest event. It has happened numerous times since the vehicle was purchased in July 2024.

See attached document for complaint.