NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Hyundai Elantra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact’s son owns a 2012 Hyundai Elantra. The contact stated that while the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly stalled, and the rear of the vehicle caught fire. The contact’s son pulled the vehicle over to the side of the road, and the fire extinguished on its own. No fire or police report was filed. The contact was informed by local police that a trail of oil had leaked from the contact’s son’s vehicle while driving. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and refused to replace the engine under an unknown related engine recall. The approximate failure mileage was 80,000.
The contact owns a 2012 Hyundai Elantra. The contact stated that while attempting to start the vehicle, the air bag warning light illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure and opened a case. The approximate failure mileage was 101,000.
Car check engine light illuminated and car began shaking and stalled at 79284 miles. Local mechanic said engine was dry and would need full replacement, no dashboard lights indicating oil level or engine issues prior to this point.
To Whom It May Concern, I am submitting this complaint regarding a 2012 Hyundai Elantra equipped with the 1.8L Nu engine, which is experiencing premature internal engine damage that presents a potential safety risk. Vehicle details: Year/Make/Model: 2012 Hyundai Elantra Mileage: Approximately 134,500 miles Issue description: The engine produces a persistent ticking/knocking noise, most pronounced at cold start but now continuing even after the engine has warmed. A Hyundai dealership diagnosed the vehicle with piston slap and confirmed significant scarring on the cylinder walls, stating that the only repair is full engine replacement. Despite the presence of internal engine damage, no warning lights are illuminated. I am concerned this condition could lead to sudden engine seizure or loss of power while driving, creating a safety hazard. Additional observations include: Excessive crankcase blow-by observed when removing the oil fill cap while the engine is running Strong exhaust fumes at cold start Noise most noticeable at idle and low RPM Regular oil changes using manufacturer-recommended oil viscosity The dealership advised the condition was not repairable short of engine replacement and did not submit the concern for Hyundai corporate technical review (Techline), despite the known history of engine defects in Hyundai Nu engines. I am filing this complaint to document a pattern of premature internal engine wear that may not be adequately addressed through recalls or warranty programs, and which could result in sudden engine failure. Thank you for your attention to this matter.
I have had my car since 201. I brought it brand new. In that time, I have had to replace the tire sensors (TPMS) on my tires multiple times. They keep failing or something is wrong with the system. Even after brand new tires (and sensors) the warning fault light on the dash illuminates intermittently. Sometimes after 45 miles, it goes off. If I go on a rough road it sometimes illuminates and stays on for some time. The only fix mechanics have is to replace them every time, just for me to have the issue repeat later.
The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable and failed to operate as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 66,000.
Driver side wheel baron was scrubbing together and brake fluid was leaking I lost speed can't go over 35 miles on the speedometer my airbag light is on on the dashboard, abs, the car with 2 lines and tire along with engine sign is on I look up for recall and it listed everything my 2012 Hyundai Elantra is doing I took it to Hyundai dealership in Orlando Florida on West colonial drive and 2 hours they called said it was ready they didn't do anything all the the same lights still on on the dashboard still leaking brake fluid and wheel baron and my brakes still scrubbing against each other speed reduction they claim they did the recall would not look at it again said they did it nothing changed I'm taking a risk of fire starting from brake fluid hitting the electrical box and wheel coming of and again All the lights on the dashboard is still on my name email address and everything is wrong on the paperwork except my phone number and I gave him my license with my information on it I'm asking the advisor how can he tell me that the work was done and recall doesn't necessary fix the problem but he knew my car remember everything that's impossible I told him why the lights still on and nothing changed also I asked him how do he know it's repaired he showed me no parts came off my car to say it was replaced nothing was replaced
The contact owns a 2012 Hyundai Elantra. The vehicle was serviced under NHTSA Campaign Number: 20V393000 (EQUIPMENT). The contact stated that the fuse on the modified Tire Mobility Kit failed after it was replaced as stated in the recall repair. The contact replaced the fuse with one of the extra fuses provided by the dealer after the recall part was replaced. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 120,500.
We went to a dealership to get it inspected due to a knocking noise in the engine. They used a tool and said it was most likely cylinder 3 piston slap. There was an issue with this according to Hyundai in the past. This puts my wife at risk because if it ends up blowing up, it could send shrapnel through the motor or cause her to wreck her vehicle if it happens while driving. This was diagnosed by a local dealership. No engine light is on at the time. This started a few weeks ago. The car is around 132,000 miles. Thank you!
The brake pedal stopper pad broke and fell off which resulted in the brake lights remaining illuminated the entire time the car was driving, which is very hazardous. I am not sure how long it had been broken for before I realized that this dangerous condition was occurring. The brake lights remained on even after the car was turned off. I had to tape a piece of cardboard to the brake arm where it hits the brake light switch to get the brake lights to appropriately go off and on and to be able to relatively safely drive the car to a mechanic. The mechanic was able to determine that the broken brake pedal stopper was causing the problem. 2013 elantras were recalled for this problem but not the 2012 models. This recall may need to be expanded to 2012s.
The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at various speeds, the ABS and air bag warning lights were intermittently illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. Parts distribution disconnect.
Car accident. My car was T-boned on the passenger side, the side airbag did deploy. The impact from the accident pushed my car into on coming traffic and I hit 2 other cars. One in the front grill and the other in the left rear quarter panel. The front airbag did not deploy and my chest hit the steering wheel. My car was totaled and I was taken to the hospital and had 5 CT scans. The one for my chest showed a contusion which I continue to have pain from. I also had neck sprain or strain and had physical therapy to assist with the pain. When I was released from the hospital ER I was taken to the lot where my car was towed to get my belongings and took photos of my car. The photos show where they cut the side airbag out and the broken window. You can also see the front airbag did not deploy. I believe the insurance adjuster inspected my car after it was towed. I received reimbursement from the insurance company. There were no warning lamps or messages regarding the airbags prior to the accident.
. During the accident on February 1, 2025, at the moment of impact, the passenger seat belt suddenly unlatched and became stuck on my right hand. As a direct result, I suffered a fracture in my right hand at the exact point where the belt got caught, as well as fractures in my foot, ribs, back, and multiple other injuries. This seat belt failure left me completely exposed to much greater danger, including the possibility of being ejected through the front windshield. If it had not been for my feet getting trapped, I likely would have been thrown out of the vehicle. I firmly believe that this seat belt malfunction contributed significantly to the severity of my injuries.
At first the car was fine when I bought if off some random guy and it drove a little rough but was good for the mean time. A month into driving the car I come to realize that the timing change needed to be replaced since it would keep turning off on its own in idle. As I was changing gears on the car after the a month of the repair from drive to reverse I realized the car’s gears were slipping and coming to find out we need a transmission change on the car. While looking into this cars reports using the vin number since I found it a little off putting that the transmission and timing chain is already giving out at 188,000 miles I come to find out the car may have a odometer rollback since it was last reported to have 256,500 miles and it that it was possibly altered. So the Timing chain and the transmission were the components that needed change. My safety was put as risk when the gear would not change redlining the car when driving in public roads cause me to limit my speed to be under the speed limit when realization of the issue set it of the car. The issue has not been confirmed only the time change since it was fixed at a service center. It has also not been inspected by manufacturer, police, or insurance since I’m not sure how to report Odometer rollback fraud. There was an engine light at the time of purchase which was the timing chain and a tire pressure light.
Unknown I have two urgent recall warnings on my vehicle and am unable to park near building structures according to the recall instructions.
The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly after the steering wheel briefly jerked back and forth, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became regular. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rubber coupling. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin 17-ST-002. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
My steering wheel started making loud rattling and clunking noise. This happened when I turned or slowed down or went over a bump. It got worse very quickly. I suddenly could not steer at all. So I ran into a pole. Thankfully it wasn't another car or a person. Many people have this same issue. This needs to be recalled ASAP. It's either the pinion and rack issue or the steering wheel issue.
I went to start my car and it would not turn over. All the lights were on, the vehicle wouldn't move out of park, and the security system kept going off. The last time this happened I had the starter replaced and the neutral safety switch and it was fine for a bit but now it's happened again. This is at least the 3rd time I've had this issue. Please help! I know I'm not the only one. I had to have AAA come and pick my car up and bring it to a garage.
A while ago the airbag light starting coming on intermittently and I originally thought it was the sensor detecting weight in the passenger seat or not and perhaps the sensor was a little off but did not investigate. Over time the light become on constantly but I didn't notice this shift until the horn stopped working recently too. After some troubleshooting of the fuse and relay, an independent shop determined that the clock spring is the issue. After researching online I discovered there is an extended warranty for the clock spring on my vehicle of which I was unaware. I do not recall receiving a letter about this [XXX] ), although the warranty extension was announced years before my vehicle showed signs of an issue. I also saw from other posts that the clock spring is a common issue possibly impacting the reliability of the airbags and horn and dealers have been hesitant to replace the clock spring until the issue reaches a certain degree of severity. Now I wonder if the airbags in my vehicle have not been ready to deploy in case of an accident since the seatbelt light started coming on and driving without a functioning horn adds more risk of an accident. I'm surprised that a recall was not previously issued as both the airbags and horn impact the safety of the vehicle. Apart from the concern of the part reliability itself, the lack of communication around the safety bulletin vs how recalls are communicated seems it could have put many at risk of malfunctioning airbags that would increase the severity of injury in an accident and a malfunctioning horn that would increase the chances of an accident. How is a faulty part that impacts functionality of the airbags and horn not a safety-related defect that merits a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I took my car into Burns Hyundai (Marlton, NJ) for the ABS recall on [XXX], and while leaving the lot, my car doors began locking/unlocking when I braked or accelerated... I called them and took it back on the 10/09 and I was told they did everything correctly and I would have to PAY to have my vehicle diagnosed for THEIR error. I then took my car to Meineke (right next door to Hyundai) for other services recommended by Hyundai on 10/7 (which Meineke later told me that I DON'T need to have done at all) and Meineke told me that Hyundai DID cause the software issue when doing the ABS recall. I filed a complaint with Hyundai (Hyundai Consumer Affairs Case#: [XXX]) and the solution was again for me to take my vehicle back (Burns Hyundai in Marlton OR Hyundai in Burlington) for a diagnosis, and if THEY determine the software issue is not related to whatever they did for the ABS recall, I would have to foot the diagnosis bill. Because Burns Hyundai refused to take accountability from from the onset for their error(s) with my vehicle, my car doors now unlock/lock while I'm DRIVING my vehicle which is DANGEROUS especially if I have children in the back seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine compartment had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided; however, the cause for the failure was not yet determined. A Police report was not filed. No medical attention was needed. The vehicle was towed to a salvage junkyard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was informed that the vehicle would be destroyed. The manufacturer was not made aware of the failure. The failure mileage was not available. Parts distribution disconnect.
Steering wheel locks up when trying to start car. Have to jiggle steering wheel to get it unlocked. While driving steering wheel make clicking sound and catches back and forth while driving
The steering wheel is locking up and unable to turn key/ignition while parked. This has happened multiple times. I jiggle the steering wheel while trying to turn key. It takes much effort and time until it finally unlocks. The first incident happened perhaps 2 years ago. This week it has occured 3 times within the past 3 days. I do not see any warning lights on my dashboard.
Brake lights stuck in the on position with no turn signal lights working. Brake light switch defect.
The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at approximately 25 MPH, the vehicle jerked and suddenly experienced unintended acceleration along with the speedometer increasing. The accelerator pedal was released and the brake pedal was depressed to slow the vehicle in speed. The contact merged to the side of the road. The contact attempted to continue to drive the vehicle but the failure persisted. No warning lights illuminated. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 186,000.
The contact owns a 2012 Hyundai Elantra. The contact stated that the vehicle was not starting properly with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Hyundai has an active recall with a remedy for the ABS system on Hyundai Elantra. The local Hyundai dealership has zero appointments available to repair this for me for many months.
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and scheduled an appointment; however, the dealer rescheduled the appointment and informed the contact that the system was down. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My wife was driving down the road, traction control light came on & one of the brakes locked up and she nearly avoided an accident. I took the vehicle to a local shop & they pulled a C1283 code. I was told it was part of a recall & take it to the dealership. I took it Hanania Hyundai & they told me it's not part of the recall. I have the TSB and will attach it. If my car is not part of it, I believe it should be because it describes my incident to a tee.
I was driving my 2012 Hyundai Elantra and it suddenly stopped. I took it to be checked out and it has an excessive oil consumption issue which can cause engine failure or a fire. Hyundai refuses to acknowledge the issue or fix it. After doing some research I see that this is a common problem with this car. I have to check my oil every 1000 miles and many times less than that and refill it. They should be held responsible and fix the issue. There should also have been a recall considering not only how dangerous this is, but also how many people are experiencing this.
Since day 1. Brakes have failed. First recall took years. They “updated my software “ brakes still failed. They failed to believe me “Couldn’t find a problem “ there’s no warning lights no nothing. Out of nowhere. The Brake goes to the floor. Makes a grinding sound and your either going towards on coming traffic or a ditch. Brakes failed at numerous intersections. How I’m alive is beyond me. The best part, either the seat belt is too baggy or strangles you there’s no in between. My entire steering system is junk. wasted money on tires alignments brake pads brake censors. Dealership has another recall on these brakes with no remedy. I’ve sadly driven this car over 10 years with failing brakes. I drive with my right hand on the e brake ready to yank it at any given times. I’m honestly traumatized by this car. Engine and transmission are junk. Nightmare
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA: #23V651000 I need to know when I can get this major problem fix. This is a safety issue that needs attention. The vehicles anti-lock brake system module could leak brake fluid internally and cause an electrical short. An electrical short could result in significant overcurrent in the ABS module, increasing the risk of an engine compartment fire while driving or parked. [XXX] I was contacted took my vehicle in and was told a fuse would be ordered and I would be called back in to to get this safety issue fixed. I just spoke with the Service Manager in Terrell and he said the remedy was taken away on [XXX], one day after I was a the dealership and ALL ordered were canceled. Please see my invoice from [XXX] in attachment. This is a BIG problem for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
See attached document for complaint.
Good afternoon abs module has a major recall on this vehicle how is it possible were a remedy has not been found as of this date. i do not have the liberty on not using the vehicle as its the only transportation i have to get around. This needs to be repaired ASAP as this puts the driver in an uncomfortable situation i have to take this vehicle in on the 13th of this month to fix the other two recall i feel i should get a loaner vehicle until the ABS id fixed on this vehicle Please get back to me on the current situation thank you
Hyundai's recall 251 regarding the ABS system and potential for unexpected fire has gone unresolved for too long. I am unable to park my car so that it is safe and there is a concern there can be damage to other's property. Even if I park on the street away from structures, other people park their cars next to mine and I have no way of preventing this.
The contact owned a 2012 Hyundai Elantra. The contact stated while driving the vehicle, there was a smoke odor and the engine caught fire. The check engine light was illuminated. The contact pulled off the road and pushed the vehicle to a safe place where the fire would not spread to other objects. The vehicle was not drivable. There were no injuries and no police or fire report was filed. The vehicle was towed to an independent mechanic. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,000. The VIN was not available.
On [XXX], I was driving on the left lane of [XXX], between [XXX] , traveling [XXX], in Oakland, California. I had only driven for a few minutes after leaving work. After braking at a stoplight, my 2012 Hyundai Elantra stopped functioning and stopped on the road while driving. The "check engine" light went on, the "check battery" light went on and a "check fluid" light all went on at the same time for over 10 minutes. During those 10 minutes, I was unable to start the car. I put my hazard lights on and desperately called 911 and AAA. I continued to try and re-start the car. After 10-15 minutes, I was able to get the car started and pulled off the road. I was later able to drive home. I later had the car evaluated by a mechanic and he could not find a reason for my experience. The battery was replaced within the last 6 months, oil was changed recently and an engine coil was recently replaced. We get the car repaired/serviced regularly. I strongly suspect that my experience is related to Hyundai Recall 251 / NHTSA Recall 23V651000. This is a very serious safety issue (e.g. "engine could catch on fire while driving or parked...") and Hyundai has so far not been appropriately responsive about my safety concerns. The Recall was issued in September of 2023 and no remedy has been issued to date (as of 2/16/24). Hyundai owners should not be expected to just keep driving cars that are at risk of randomly catching fire while driving or ceasing to function while driving on a busy road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact wants to follow up on this complaint.
The brake line started leaking and I almost lost braking ability. I was told by mechanic that metal brake line had rusted out and developed a hole. I luckily saw the leaking fluid and stopped driving car. I saw that this problem has been seen in Canada and a recall was issued there. Is there any investigation open in the USA?
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
See attached document for complaint
The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
It’s been happening recently everyday when going to start the car it doesn’t start and I have to pop the hood, open the fusebox cover and lift the wire attached to the fusebox and then when starting the car it starts. It’s been happening every other day and sometimes a week after.
See attached document for complaint
Problem with the braking system brakes fail! Piñon is junk Wipers shot Engine has always sounded like it was its last ride Won’t shift then the rpm’s go up Sometimes gotta use the safety lock key to get it in gear
On January 8, 2024, we experienced total brake failure with the brake pedal going all the way to the floor. The lack of braking occurred suddenly with no prior issues or warning. The car was transported to a Hyundai dealership for diagnosis. The dealer service department reported they could not find any issues with the braking system. The brakes apparently worked once the vehicle arrived at the dealership. Due this issue suddenly occurring without warning and a braking system recall already in effect for this vehicle, we no longer felt safe driving the vehicle and purchased a new vehicle.
Data synced from NHTSA on May 4, 2026