2013 Hyundai Elantra Brakes Problems

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The brake hydraulic system failed due to a rusted and leaking brake line running from the front to the rear of the vehicle. The damaged brake line is still on the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The brake line leak caused the brake pedal to go to the floor, significantly reducing or eliminating braking ability. This created a high risk of being unable to stop the vehicle, which could lead to a collision and put myself, passengers, pedestrians, and other drivers in danger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was confirmed by an independent service center (Busse Automotive) during a brake system evaluation. They traced the brake fluid leak to a rusted brake line section that needs replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The only inspection so far has been by the independent repair shop. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Not that I know of.

Under carriage steel brake line rust through at support bracket and causing a loss of brake fluid and risk of stopping condition that raise a concern of an accident and protentional risk of injury to the owner/operator and other drivers on the road. This rust condition and due to road salt condition in state that use road salt and Hyundai clearly lacks undercoating protection. This issue has been seen by other 2013 Hyundai Elantra GT owner and been clearly documented in Hyundai discussion forums. The brake light did come on and I drive it to the first repair shop to fix the issue by replacing the rusted brake line. The repair shop noted the lack of manufactures undercoating of this product cause numerous rusting concern on the under carriage of this vehicle include steel brake line, steel Fuel line and steel Evp emission lines along with safety concern associated with each issue

Brake failure. Corroded brake lines. There is a recall in Canada for this model year for the same exact issue [XXX] ). Why did NHTSA not force a recall for the same issue at least in cold-weather states? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while driving 25 MPH, the brake pedal was depressed and went to the floorboard; however, the vehicle failed to respond. The contact was able to pull over to the side of the road. The contact stated there was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 114,606.

The contact owns a 2013 Hyundai Elantra. The contact stated that while her son was driving at an undisclosed speed, the brake pedal became loose while depressing and the steering wheel was abnormally stiff. An unknown warning light illuminated. In addition, the driver saw an abnormal amount of smoke coming from under the hood and had inhaled smoke while attempting to exit the vehicle. The vehicle caught on fire moments later when the driver safely exited the vehicle. The local fire department arrived on the scene and extinguished the fire. No police report was filed. The driver sustained minor injuries but no medical attention was required. The vehicle was towed to an insurance lot for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000. 

The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at approximately 30-40 MPH, there was an abnormal tapping sound coming from the vehicle. While the vehicle was parked, the tapping sound continued. The engine and ABS warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer determined that a software update was needed. The dealer informed the contact they were waiting on a technician. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 170,000. Parts distribution disconnect.

Hyundai recall 251 happened in Sept. 2023 and a remedy was not made available until summer 2024. This was a "park outside due to fire risk" recall and a completely unacceptable amount of time to put families in danger. Fast forward to when the remedy was available. I went to my dealer, ALM Hyundai West, who completed the recall. A week later I checked the Hyundai website and the recall was not marked complete. ALM told me I needed to come back in so they could confirm it was done correctly and take pictures. I wasn't happy but I went back and they took their pictures. That was a month ago. My recall is STILL not marked as complete and ALM is so disorganized, I am not sure if my car was actually fixed at this point.

I (finally) received a letter with instructions for what to do to make an appointment to get my car fixed so it doesn't catch on fire per Recall 251, but I was unable to do so. I followed the instructions exactly. When I go to the website [XXX] and enter my VIN number, the recall appears. But then when I try to schedule an appointment, that recall does not appear as an option to create the appointment for. They did not test this system at all, and they did not list any other ways to make the appointment in the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Elantra. The contact stated that the vehicle was parked for approximately 7 hours and upon starting, the ABS and traction control warning lights. The contact began to drive to her residence and an abnormal humming sound was present from the engine compartment. Upon arriving at her destination, the vehicle was parked in the driveway and a neighbor who was a firefighter disconnected the battery to the vehicle. Shortly afterward, flames were coming from the driver-side engine compartment. The fire was extinguished on its own and the fire department did not come to the scene. A police and fire report was not filed. There were no injuries reported. A dealer was not contacted. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, a case was opened, and informed an inspector would inspect the vehicle. The failure mileage was 135,000. The VIN was invalid.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.