2017 Hyundai Elantra Complaint Log

Steering locked up on the highway and car became uncontrollable.

when driving (typically at a low speed) the engine will shut off with no warning.

I was downhill turning right. My vehicle turned off. I started it and it turned off again. Happened again. Turned it back on and was able to continue to drive. Luckily for me there was no other vehicles on the road but could have caused an accident if car was behind me. I am planning on making appointment to take to dealer. No warning signs, engine light flashed on when car turned off but that's it.

I am writing to report a recurring issue with my car's electric power steering system. On multiple occasions, the steering wheel has locked up unexpectedly, particularly while making turns. This presents a significant safety concern, and I believe it is crucial to address this issue promptly.

The car randomly dies on de-acceleration. It gives no warning and I have seen online this is a known issue with this year/model. I have 55,000 miles on it, it's been regularly serviced. When I got to slow down then start to accelerate it shuts off. I've nearly been hit multiple times going to merge from a stop. It's very dangerous. I've replaced all 4 spark plugs, all 4 ignition coils, air filter, cabin filter, oil filter, PCV valve and I've only owned it 6 months. No engine light comes on and no reader is picking up any codes. I'm at a loss as to what causes this.

Steering wheel sometimes makes grinding sounds when steering at low speed (25-35moh). On Sept 17, 2023 at approximately 5pm I was turning into my driveway going approximately 5mph when the electronic power steering light illuminated and I lost steering capability. When I turned off car then turned it back on light was off and steering power returned. After researching issue I discovered this is somewhat of a common problem.

The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at 5 MPH and attempting to make a left turn, she became aware that the power steering was not functioning. The electronic power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V213000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,500.

The car door will not open from inside or outside. This is the 3rd door that this has happened too

The engine stalled while stopped at a stop sign. And while driving up a mountain steep grade road to a friends house, the car struggled to go up the hill as if it lost gas flow to the engine.

Check engine light on Transmission sensor is wack Car slugs and knocks. This car also has the white paint defect! This is my first and last Hyundai, go to accelerate onto interstate but can barely get the car to go past 30mph

My door handle requiring repeated attempts to open the door, same as in the TSB Number: 21-BD-006H (NHTSA Number: 10196574). It is possible that hyundai does not includes a lot of vehicles with similar problems.

The contact owns a 2017 Hyundai Elantra. The contact stated while pulling out of the driveway and shifting into drive (D), the vehicle started lunging and jerking. The check engine warning light was illuminated. The contact stated that the vehicle responded as needed as she continued driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to AutoZone, where it was determined that the failure was related to the catalytic converter. The vehicle was not repaired. Additionally, the contact stated that while driving at various speeds, the vehicle lost motive power. The contact was unable to pull to the side of the road. The contact beeped the horn to avoid being rear-ended. The contact was able to restart the vehicle and continued driving. The contact also stated that the vehicle failed to respond while driving from a complete stop at the traffic light. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 145,000.

On 4/3/2023, our 2017 Hyundai Elantra was taken to Bob Howard Hyundai in Oklahoma City, Oklahoma to diagnose why it kept dying after putting gas in it. It was eventually serviced on 4/17/23 by determining they needed to replace the intake camshaft oil flow control valve, as well as a synthetic oil change, including filter and gasket-engine oil plug. Almost three months later, on 8/20/23, in Tulsa, the car just stopped running suddenly, with no active warning lights, and we found it had completely spewed out all its oil! My [XXX] son could have been killed had it happened on the highway! We had it towed to Danny's Auto Repair in Sand Springs, OK. They determined the oil drain plug had completely fallen out while driving, causing the total oil loss- and resulting in the car to come to a stop, and the engine to be ruined. They documented the undercarriage of the vehicle to show there was no other damage, and after contacting our extended warranty plan we had purchased, we were told this was not covered under the warranty. Danny's then contacted Bob Howard Hyundai in OKC, explained the issue, and Bob Howard's requested the vehicle be towed to them as they would need to see for themselves. We had it towed 108 miles back to OKC. After inspecting the vehicle, Bob Howard's contacted Danny's on 9/5/23 to inform them/us, they are NOT responsible for the engine. We sent certified letters to both Bob Howard and to Hyundai Consumer Affairs, and they opened case #[XXXXXXX]. They said Bob Howard would have to address the issue & they would follow up with them. They did, and Bob Howard again said not responsible. We reported to Better Business Bureau, and have left a message for an attorney to review the circumstances. Then today researched several Hyundai lawsuits about this same issue hundreds of other customers have had. Nothing has been done. Hyundai won't take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.

The initial problem was that the car began to stall out at slower speeds. This caused potential accident situations because of the sudden loss of control. We brought it to a service station which could not identify a specific problem. The car continued to experience this problem, so a couple of days later we brought it to a second service station. They thought it might be the crankshaft position sensor, so replaced that. While the second service was working on the car, they noticed a quiet knocking noise, which caused them to check the oil, which they found to be 3 quarts low, despite the fact that we had had the oil changed about 2 months (2,000 miles) earlier. There had been no warning light that the oil level was low prior to the service station checking it, and there was no indication of an oil leak. When we drove away from the second service station, the engine noise began getting much louder and the car again started stalling suddenly, so we brought it back to the service station. They indicated that the engine had likely been ruined as a result of the low oil situation, and suggested that we have it towed to a Hyundai dealership so they could address it. We did that, but Hyundai, after taking months to provide a response, determined that the problem was not one they would take responsibility for. We have done research and seen other consumers have this exact same problem, with similar non-support from Hyundai. I am also aware that there was a class action around this that seems to have been dismissed under odd circumstances. This problem is not akin to brakes wearing out; it is a clear manufacturing problem that causes very serious dangers to the public. Hyundai recognized this risk because they suggested a very aggressive oil-maintenance regimen to purchasers of these cars. They should stand behind their dangerous product. I have receipts and documentation supporting the above work by the service stations, including the prior oil change, if needed.

My 2017 Elantra experienced complete power steering loss which nearly caused a serious accident. I was traveling approximately 25 MPH as I went around a bend, and lost all power steering. I was able to get my car home with no power steering. When I restarted the ignition and turned the steering wheel there was partial power steering, but wheel made a clunking noise as I turned the wheel. I researched online and discovered there was a partial recall of the 2017 Elantra's for faulty power steering connectors. As the original owner I never received a recall notice. I double checked with dealership and they advised no outstanding recalls. The steering continues to stick and loses power. Thank you very much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear driver side door will not open from either the outside, nor the inside. This is a major safety concern for any passengers that ride in the backseat, especially children. I just bought this vehicle on 08/12/2023 and was unaware of the issue until after purchasing the vehicle upon leaving the dealership. The dealership has been made aware, and quoted that they'd "take a look at it" when I bring the vehicle in to be serviced for another predetermined purpose. But, that hasn't been scheduled as of yet. I researched this and can't find if Hyundai has an active recall for this on the 2017 Elantra, but many others have made complaints that this has happened to them. This is very scary to think that it could happen to the other door as well and trap my child, or any passenger, in an emergency!

White pearl paint peeling exposing metal while advancing and getting larger. Had issue shortly after purchasing the car and was addressed by dealership. Just got recall notice and VIN search showed it was covered since paint is peeling on the rear of the roof now. Different dealer but in same dealership says Hyundai refuses to honor recall because the front part of the roof was already repainted. This was before the recall was issued and was done for the recent purchase. The safety issue is that if not addressed, the roof will rust and damage the structural integrity of the cabin. When I just did a search, NOW there are no paint recalls for my VIN after inquiring about the fix with Hyundai customer service.

Doors sometimes fail to open when car is electronically unlocked after being previously locked. This is apparently a well-known problem with Hyundai vehicles. From what I've read, the cable assembly responsible for locking and unlocking the doors is not well made and can either stretch or jump a cog, keeping the door from unlocking. In my case, I believe the cable must've stretched. The car is available for inspection. I believe this failure is dangerous for several reasons. First, suddenly and unexpectedly not being able to enter your vehicle can happen at times when it is unsafe to remain outside--especially when a child might be locked inside, as might happen in a roadside emergency. Second, it encourages people not to lock their vehicles especially if they know there's a good chance they won't be able to get back inside once they've locked their car. Finally, it can cost over $1000 per door to have the problem fixed--if you can find a mechanic willing to do it.

The contact owns a 2017 Hyundai Elantra. The contact stated while driving approximately 70 MPH, there was an abnormal rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the connecting rod bearing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 105,405.

When making a turn or just steering, the steering wheel, the wheel locks up and has difficulty turning or steering. A steering wheel with an exclamation mark shows on my dash, and I have to pull over and turn off the car in order for the car to resume driving normally. Also, the trunk automatic opening does not work. The trunk is supposed to open when you approach it with your key, and it doesn’t work. That feature stopped working one year after I got the car.

The contact owns a 2017 Hyundai Elantra. The contact stated that the vehicle was experiencing an abnormal oil consumption and engine oil needed to be added on several occasions. The contact inspected the vehicle but there were no leaks were found. There was no warning light illuminated. The vehicle was taken to an independent mechanic where no leaks were found. The vehicle was taken to a local dealer, but the diagnostic result was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at various speeds, the Electronic Power Steering Assist would randomly fail and the steering wheel would become difficult to turn in either direction. After restarting the vehicle, the failure was corrected. The vehicle was taken to a local mechanic who diagnosed that the Electronic Power Steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified and informed that the VIN was not included in the NHTSA Campaign Number: 17V213000 (Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not contacted. The VIN was not available. The failure mileage was 60,000.

Front passenger door doesn't open from the outside and rear left door won't open from the outside or inside of the car.This is a safety issues and I have kids, my son also has Autism.

I was driving on the highway, operating vehicle at posted speed limit, traveling about 70mph when vehicle experienced complete power loss for a short duration of time. All electrical off, loss of braking, loss of power steering. Power subsequently returned and vehicle resumed normal operation. This is not the first time this has occurred, but this episode has me concerned since I was driving on the highway this time. I understand that Hyundai has other vehicles experiencing engine problems, not sure if my vehicle is may be experiencing a similar engine part failure.

Vehicles with the same year and model have been recalled due to thermostats issue. I am experiencing an issue exactly like other that have had recall have experienced. My engine overheated causing my vehicle to shut down. Smoke was coming from engine oil tank. I called Hyundai and they are advising me that my particular model has not been recalled although I'm experiencing the exact issue of what was recalled for other vehicles with the same year and model.

While driving the vehicle when making left hand turns vehicle occasionally shuts off with no warning.

My vehicle is stalling and there are sounds coming from engine. The stalling issue is happening on the highways that might cause the accident which can be life taking. Am not sure to be done get this fixed

The door opening mechanism in both the drivers door and the right rear passenger door continually does not allow the door to open resulting in the driver and passenger becoming trapped in the vehicle, and often does not allow opening of the door to enter the vehicle. I and my passengers have been trapped within the vehicke several times where we unsuccessfully tried to use the cars unlock button, the key fob, the key, and even the manual lock levers in conjunction with either the inside or outside door levers. It is dangerous to be trapped inside a vehicle and so i believe this issue should be corrected by a manufacturers recall

Vehicle is not accelerating, have to push the pedal hard and while doing it the engine started making sounds and the vehicle stopped. There are weird sounds coming from the engine that’s making the vehicle to not turn on.

The engine is making weird noises and the vehicle is stalling and is not accelerating. If am trying to accelerate the crank shaft noise is coming from the engine. Koi

The steering wheel locked up on my daughter making her go straight while the road turned. She ended up in the grass on the right side of the road and ended up crashing into the guardrail from behind. The stability control light was on the entire time.

While driving the vehicle it will start shaking. This has happened at different times and speeds so it I am unsure what the cause is. The check engine light will also come on. The shaking is very concerning and scary. The first time it happened I immediately pulled over and turned the car off. When I turned the car back on the problem was gone. When it happened again at a later date, I made an appointment to see a mechanic. The Hyundai dealership mechanic was not able to find the problem since the error code was not there when the card had been turned off and turned back on. They could not trigger the issue either. Even though they could not find the exact problem with the car they charged me over $700 to 'fix' what they *thought* was causing the problem. They said if the problem occurred again to return the car. The problem did occur again and this time I took a video of the check engine light. The check engine light and shaking stopped while driving and not me turning the car off this most recent time. I made an appointment to go back to the Hyundai dealership mechanic and they asked me "are you sure it's the check engine light that comes on." This was very frustrating, and I felt that they were gaslighting me as a female at their dealership since they could not find an issue with the car. I showed the video to the mechanic and he said, "oh yes that is the check engine light." Once again they could not figure out the issue or trigger the shaking. They said if it happens again to drive straight to the Hyundai dealership and sent me on my way.

The contact owns a 2017 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as needed and stalled. No warning lights were illuminated. The vehicle was diagnosed by an independent mechanic, however; the contact was unaware of the diagnostic result. The contact stated that the independent mechanic stated that the vehicle was a total loss because and would cost more to fix than the vehicle was worth. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V213000 (Steering). The manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 96,000.

CAR WAS STOLEN BY BREAKING THE REAR PASSENGER SIDE BACK WINDOW AND THEN STARTED THE CAR WITH A USB CABLE. I HAVE VIDEO SHOWING HOW THEY STARTED THE CAR AFTER IT WAS RECOVERED. I CONTACTED THE HYUNDAI DEALERSHIP AND COMPANY WHERE I PURCHASE THE CAR FROM, ALL I KEPT GETTING IS THAT THE CAR IS OK AND THE DEALERSHIP SENT ME AWAY BACK IN APRIL OF 2023, EVEN WHEN I HAVE A RECALL MAILED NOTIFICATION. I was told also that on this website there is no recall when they enter my VIN, but yet the car was stolen because of the poor immobilizer in these cars. Priceless and valuable items was stolen from my car belonging to my deceased mother(she passed in 2018), this is so upsetting.

My passenger rear door in my 2017 Elantra won’t open from the inside or out. Nothing is making it open. I looked it up and it’s very very common in this year of Elantras . I believe it should be a recall because it’s a safety issue. My baby is on that side of my vehicle . Seeming it’s a problem with a lot of Elantras right now how can we get this issue resolved? It’s going to cost me $300 just for Hyundai to take the door off and see why it’s doing this .

Vehicle would do a complete stop without warning while driving. No, engine light isn’t reflected on dashboard of 2017 Hyundai Elantra, went into a complete stop on hwy. Had vehicle checked everything looked good, Hidden problems couldn’t be resolved dealing with matter that could have been deadly if traffic were to occur.

Exterior and interior door handles failed to open vehicle door. Handle may work upon repeated engagement, but this does not always work. This is happening on both rear and front doors, both driver and passenger side. This endangers people's safety both inside and out. Should a person need to quickly exit a scenario (a woman being chased or threatened) the exterior door handle failing puts her at risk of unnecessary danger. Should this car be involved in an accident and people inside the car injured the failure of the door handle to open would prohibit help and aid to the people from people outside. Should the passengers or driver be incapacitated they could be trapped inside the vehicle, even with people there to assist them. The interior handles not opening could potentially cause severe injury or death to drivers or passengers. If doors cannot open from the inside than people inside the car cannot exit the car in the case of a crash or other hazardous situation. If no one is there to provide aid passengers inside the car may be trapped. No notice was given of the issue before it appeared. It began several months ago. My vehicle has not been inspected by a manufacturer or anyone else yet. My car has not yet had this issued confirmed by a dealer, but this is a well documented issue on youtube. Hyundai is also aware of the issue as they have issued a technical service bulletin for door latch replacement for "some" 2017 Hyundai Elantra models.

The steering wheel will not unlock

I attempted to open my rear passenger driver side door and it wouldn't open from the outside, then tried inside door handle and still would not open. Tried the door lock and key fob. Still would not open. Searched on Google and many other people have the same issue with the same car where the rear driver side door will not open. This is a safety hazard as you are unable to escape from the vehicle in an accident from that door.

Rear passenger door will not open inside or out. Driver door takes multiple times to open from the outside.very concerned that in an accident someone will not be able to exit.

The car doors on my Hyundai Elantra often have jammed frequently jammed the front door was repaired when A few weeks later the back driver side door also jammed and could not be opened from the outside Unless you pushed in and pulled out. Then it finally jammed altogether and would not open . If there were an incident and someone needed to get into the car to get my child out they would be unable to.

Since buying my vehicle new, it has had three ignition coils fail at different times. The car begins to shudder, rough idle, not accelerate and all of a sudden just will not respond to giving it gas. This happens at any speed therefore it is a danger especially entering or exiting highways or switching lanes. It has been unpredictable. The check engine light does come on some of the time as this problem is occurring, not before. The dealer replaced the first two coils (51, 576 miles and 56, 446 miles) under the warranty. The third coil replaced (78, 391 miles), they would not cover under warranty, nor would they replace the 4th coil as a precaution.

My car was serviced according to the recall sent by Hyundai to install anti-theft security software to my vehicle. My car was locked, broken into, and stolen with the installed security 3 months later. The attached summary outlines the details of the car as it was purchased, recalled, stolen, and recovered, with pictures of the damage included. The Hyundai recall software was not installed correctly or is not effective at preventing vehicle theft for automobiles without immobilizers.

Car shaking when accelerating. Check engine light. Misfire code. Earliest appointment with dealership is Thursday June 1st. At 2 pm on Saturday May 27th check engine light went off.

Have had the vehicle throw a code for a misfire 4 times in the 30,000 miles I have driven it. The times I have taken it to Hyundai dealerships in Northglenn and Boulder, Colorado they tried an update and just swap ignition coils to different cylinders. Example misfire is cylinder 3. They swap number 3 and 4 ignition coils to see if they can recreate the problem I the new cylinder. There is already a TCS 20-FL-001h. I recommend a full recall of these defective ignition coils be put out as the problems are still occurring. The problem is reoccurring and the time it takes to get into the shop is 3 weeks out at this time. By the time I get it in the code usually resolves and I have to wait until I get violent shakes and poor acceleration to indicate it is back. Had an accident in January if 2023 and it seemed the brakes were t working as they should. Twice after that the brakes felt as if they weren’t stopping as well as they should. I took the vehicle in and had the rear drum brakes adjusted and that seemed to fix the problem.

Steering wheel locks unsafe to drive. I have complained to the Towne Hyundai in Denville was told it was the left strut that was causing problem. I paid out of pocket and problem is still there. I was advised by two mechanics my car has a recall but Hyundai in Denville aand Paramus NJ will not accept responsibility. I'm afraid to drive my car as the steering wheel locked in the past. The light for electric power steering warning light came on. Thank you.

Ignition Coil Failure on 2017 Hyundai Elantra with just over 29,000 miles. Engine misfiring, jerking, idling roughly, and hesitating while accelerating, along with the Check Engine Light turning on. On-board diagnostic tool generated a P0-301 Diagnostic Trouble Code - indicating that cylinder number 1 experiencing misfires. Took my car to dealer for repair. Ignition coil and software updated pursuant to Hyundai TSB # 20-FL-001H. Cost $321.46. Hyundai would not pay for all/part of the repair because car is beyond the 5 year/60,000 mile warranty, despite this being a safety issue they acknowledged by issuing the TSB to address the replacement of the defective ignition coils. Hyundai previously issued safety recall on 2106 Sonata models related to a similar defective ignition coil issue. See Hyundai TSB # 16-01-003-1. Ignition coils are expected to last at least 100,000 miles. The premature failure of this part, as evidenced by the 2016 recall, and the 2020 TSB, poses an unreasonable safety risk to the public. Imagine the safety issues while traveling on a roadway with your car misfiring, jerking, or lacking power when accelerating, or stalling.

Door latch on back two doors failed and will not open at all. First door failed at 60,000 miles while getting additional maintenance at Hyundai dealership and door was discovered broken upon pickup. Dealership diagnosed problem but refused to fix it. The second door latch failure occurred at 67,000 miles. It happened while out on family trip. Having both rear doors unable to open was a major safety hazard for our children seated in back who would be unable to be easily retrieved if accident were to occur. No warning lights or any other signs of warning occurred. Doors just would not open upon arrival at destination. Hyundai dealership confirmed latch failure is cause. After researching online we discovered this is a common problem with this make and model car. Hyundai stated it will take several weeks and cost $500 per door when quoted. To fix will be a several week wait and when quoted. We are worried about using the car with kids in the backseat and also worried the other two door latches will fail closed. Since this is a known problem for this model and a major safety concern it should be a recall.

The vehicle's engine light has been coming on for the past 3 years(2020-2023). I had multiple engine servicing checks done at the Hyundai dealership, but the dealership continued to say that there was nothing wrong with the car until this year 2023. Starting 2023 when I would drive, the engine oil light started flashing on and off and the car kept cutting off at stops AND while driving, which can cause accidents leading to death. In 2023 I started noticing that the oil kept being low, but it did not have an oil leak, it was like the oil was vanishing. Now the same Hyundia dealership claims that reason the oil light flashes on is because engine oil is going into the engine which can cause a fire to the car resulting in death. There are also a multiple lawsuits about Hyundai engines catching on fire and oil going into the engine but the dealership is claiming that it's not my particular model which I do not believe! At this point I am fearful to drive the car because it will definitely stop while in drive and stop in traffic and I'm afraid of having an accident and someone dying in the car or the car Catching Fire in my driveway or garage. PLEASE HELP these companies should not get away with this knowing MANY of there models have oil/Engine issues!!