NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Hyundai Genesis Coupe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I WAS TURNING INTO THE DRIVEWAY OF A SHOPPING CENTER WHEN I WAS REAR-ENDED BY ANOTHER CAR. THE FORCE OF THE COLLISION CAUSED BOTH ACTIVE HEADRESTS TO LAUNCH. THE FORCE OF THE ACTIVE HEADREST HITTING THE BACK OF MY HEAD CAUSED A CONCUSSION AND FOR TWO DAYS A LOSS OF ALL MEMORIES GOING BACK APPROXIMATELY 4 YEARS. I WAS HOSPITALIZED AND STAYED ONE NIGHT. MOST OF MY MEMORIES HAVE RETURNED BUT I HAVE ABSOLUTELY NO MEMORY OF THE DAY OF THE ACCIDENT PRE, DURING, OR POST ACCIDENT. I AM HOME NOW BUT CANNOT DRIVE FOR AT LEAST TWO WEEKS AND I AM NOT ALLOWED TO TRAVEL ON BUSINESS BECAUSE OF CAUTION ABOUT THE ACCIDENT. THESE HEADRESTS ARE DANGEROUS. ANY MARGINAL PROTECTION THEY MIGHT PROVIDE IS NOT WORTH THE SUFFERING OF A CONCUSSION AND THE LOSS OF MEMORY. IT COULD HAVE BEEN WORSE. WHAT IF I HAD NOT BEEN ABLE TO RECOVER MY MEMORY OR WORSE YET, NOT ABLE TO CREATE NEW MEMORIES. FOR THE FIRST DAY I WAS IN THE HOSPITAL, I COULD NOT REMEMBER A SINGLE THING I WAS TOLD NO MATTER HOW MANY TIMES I WAS TOLD. I AM BEING TOLD BY HYUNDAI THAT THEY CANNOT REPLACE THE ACTIVE HEADRESTS WITH NORMAL HEADRESTS. THAT IS VERY FRIGHTENING. I DON'T WANT THOSE THINGS IN MY CAR. I LEARNED THROUGH EXPERIENCE HOW DANGEROUS THEY ARE. *TR
SEVERAL MONTHS AGO WHEN I ATTEMPTED TO BRAKE, THE PEDAL WENT DOWN TO THE FLOOR. HOWEVER, UPON STOPPING THE CAR AND RESTARTING THE ENGINE, THE CAR APPEARED TO BE NORMAL. I CALLED THE DEALER AND REPORTED THE PROBLEM AND WAS TOLD BY THE SERVICE WRITER THAT IF IT WAS NOT "DOING IT FURTHER" AND THERE WERE NO WARNING LIGHTS THERE WAS NO POINT IN BRINGING THE CAR IN. TODAY, I EXPERIENCED A TOTAL BRAKE FAILURE; THIS TIME I WAS IN A PARKING LOT AND THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I WAS ONLY ABLE TO STOP THE CAR BY LETTING IT REDUCE TO COASTING SPEED AND SHIFTING INTO "PARK". AS I WAS ONLY A FEW BLOCKS FROM MY HOUSE, I WAS ABLE TO LIMP HOME, PUMPING THE BRAKE TO STOP. MY HUSBAND CALLED THE DEALERSHIP WHEN I GOT HOME AND WAS TOLD TO BRING IT OVER. THE DEALERSHIP IS ABOUT 4 MILES FROM OUR HOUSE, MY HUSBAND DROVE VERY SLOWLY AND FOUND THAT UPON PRESSING THE BRAKE PEDAL THERE WAS MINIMAL BRAKING AND THEN COMPLETE FADE OUT OF THE BRAKES. HE USED THE PARKING BRAKE TO STOP THE CAR WHEN NECESSARY. WHEN THE CAR WAS EXAMINED AT THE DEALERSHIP THEY REPORTED TO MY HUSBAND THAT THE ABS MODULE HAD FAILED AND NEEDED TO BE REPLACED. (IT IS IMPORTANT TO NOTE THAT THIS FAILURE TOOK PLACE WITHOUT WARNING AND WITHOUT ANY INDICATOR LIGHTS, EITHER THE ABS LIGHT OR THE BRAKE LIGHT, INDICATING THAT THERE WAS A PROBLEM.) BEFORE FILING THIS COMPLAINT, I LOOKED ONLINE AND FOUND MANY, MANY COMPLAINTS OF THE EXACT SAME PROBLEM. WHY HASN'T NHTSA ORDERED AN INVESTIGATION OR RECALL? *TR
THE 2010 HYUNDAI GENESIS COUPE HAS BEEN DEFECTIVE FOR A FEW MONTHS NOW. IT WILL ABRUPTLY SHIFT FROM 3RD TO 1ST AND FROM 5TH TO 3RD BY ITSELF. IT WILL ALSO NOT ACCELERATE WHEN YOU NEED IT TO. I WAS RECENTLY ALMOST INVOLVED IN ACCIDENT BECAUSE OF THE SHIFTING ISSUES. I HAVE CONTACTED HYUNDAI SEVERAL TIMES AND THEY REFUSE TO ASSIST ME. WHAT ARE THEY WAITING FOR, ME TO DIE IN ACCIDENT OR SOMETHING?? I WANT SOMETHING DONE VERY SOON OR I WILL GET LEGAL COUNSEL AND THEY CAN SPEAK WITH THEM. *TR
I HAVE A 2010 HYUNDAI GENESIS 3.8 COUPE 6-SPEED AUTOMATIC WITH PADDLE AND SPORT SHIFT. I HAVE HAD AN ONGOING ISSUE WITH THE VEHICLE FOR SEVERAL MONTHS NOW NOT SHIFTING PROPERLY. SOMETIMES IT WONT SHIFT OUT OF 1ST GEAR AND WHEN IT DOES IT WILL UNKNOWINGLY DOWNSHIFT AND GET STUCK IN A GEAR. SINCE THE ISSUE BEGAN, I HAVE RECEIVED SEVERAL SPEEDING TICKETS AND HAD NEAR DEATH EXPERIENCES DUE TO THE SHIFTING. SOMETIMES IT WILL INCREASE AND DECREASE SPEEDS AND THE RPMS WILL RAISE SOMETIMES UP TO 6000 BEFORE IT WILL SHIFT OR I HAVE TO PLACE THE CAR IN PARK AND TURN OFF THE IGNITION FOR THE SHIFTING TO BEGIN WORKING PROPERLY AGAIN. I HAVE TO ASK MYSELF EVERYDAY IF I AM WILLING TO RISK MY LIFE FOR THE ISSUE BECAUSE I HAVE HAD SO MANY NEAR DEATH EXPERIENCES WITH THIS. IT DEFINITELY NEEDS TO BE LOOKED INTO!!! *TR
TOOK MY CAR IN FOR SERVICING AND ASKED THEM TO CHECK MY AIR CONDITIONING UNIT. NO COOL AIR FROM THE SYSTEM. THE TECHNICIAN SAID A PIECE OF GLASS AND WIRE RESEMBLING PART OF A TIRE RETREAD HAD SOMEHOW PASSED THROUGH THE GRILL AND DAMAGED THE CONDENSER. THUS, FREON LEAKED OUT OVER TIME RESULTING IN LACK OF COOL AIR. THE SERVICE CLERK SAID HE HAD HEARD THAT THIS HAD OCCURRED IN THE PAST WITH OTHER HYUNDAI GENESIS. INTERESTING HOW THERE IS NO DAMAGE TO THE FRONT END OF THE CAR OR THE GRILL. DOES NOT SOUND FEASIBLE THAT A PIECE OF GLASS (2 INCHES BY 1 INCH WITH QUARTER INCH THICKNESS) AND WIRE (7 INCHES) COULD SNEAK THROUGH GRILL AND HIT WITH VELOCITY TO DAMAGE A CONDENSER WITH NO DAMAGE TO THE GRILL. ARE GRILL SLATS TOO WIDE OR IS THERE A LACK OF UNDER CARRIAGE PROTECTION? THE DEALERSHIP KEPT THE GLASS AND WIRE AND SUGGESTED THAT I CONTACT MY INSURANCE COMPANY AS THIS ESTIMATED $1000 ITEM WAS NOT COVERED BY THE HYUNDAI 5 YEAR, 60 THOUSAND MILE WARRANTY. *TR
TOTAL BRAKE FAILURE ON 5/10/2013 AND 5/11/2013. *TR
ON 4/18/13 AT 2125 HOURS, UNIT 1 WAS TRAVELING EASTBOUND IN LANE TWO OF NORTHERN AVENUE APPROACHING NORTH 59TH AVENUE. UNIT 2 WAS IN LANE TWO OF EASTBOUND WEST NORTHERN AVENUE STOPPED FOR A RED LIGHT AT THE INTERSECTION WITH NORTH 59TH AVENUE. UNIT 2, A BUS, WAS PARKED IN BUS PULL OUT JUST EAST OF NORTH 59TH AVENUE ON WEST NORTHERN AVENUE WITH THE DRIVER OF THE BUS NOT IN DRIVER SEAT BUT STANDING IN BUS. ACCORDING TO DRIVER OF UNIT 1, WHILE UNIT 1 WAS SLOWING TO STOP BEHIND UNIT 2 THE ENGINE OF UNIT 1 BEGAN RACING AND DID NOT STOP EVEN AS THE DRIVER OF UNIT 1 PRESSED THE BRAKES. UNIT 1 STRUCK UNIT 2 IN THE REAR AT LEAST TWICE PUSHING UNIT 2 INTO INTERSECTION. UNIT 2 DRIVER STATED AFTER BEING HIT AT LEAST TWICE BY UNIT 1, UNIT 2 CROSSED INTERSECTION AND STOPPED IN FRONT OF THE BUS TO GET OUT OF THE WAY OF UNIT 1. UNIT 1 ALSO CROSSED THE INTERSECTION OF NORTH 59TH AVENUE AND UNIT 1 STRUCK REAR END OF UNIT 3. DRIVER SIDE PASSENGER OF UNIT 1 WAS TREATED BY GLENDALE FIRE LT157/B-SHIFT AND TRANSPORTED TO HOSPITAL BY SOUTHWEST AMBULANCE B-SHIFT ON INCIDENT NO. 13-121969 AND FOUND TO HAVE FRACTURED LEFT HUMERAL (ELBOW) BY DOCTOR F CONJURSI, MEDICAL RECORD 1173763. DRIVER OF UNIT 1 WAS ISSUED CITATION NO. 862591 FOR ARS 28-701.A AND ARS 28-3151.A.
IT DOES NOT SHIFT PROPERLY CAUSING IT TO DECREASE OR INCREASE SPEED WITHOUT PRESSING THE GAS PEDAL. THE PROBLEM ALSO CAUSES THE VEHICLE TO EXCEED RECOMMENDED RPM LEVEL WHICH CAUSES THE VEHICLE TO GET STUCK IN ONE GEAR AND MAKES IT DIFFICULT TO STOP THE VEHICLE. THIS ISSUE HAS CAUSED INSTANCES WHERE I HAVE HAD TO SWERVE OFF THE ROAD TO AVOID COLLISION. *TR
THIS VEHICLE HAS A FEATURE WHERE THE DOOR MIRRORS ANGLE DOWN WHEN THE CAR GOES INTO REVERSE, AND THEN COMES BACK TO NORMAL VIEWING POSITION WHEN YOU CHANGE TO ANY OTHER GEAR (E.G. PARK, DRIVE). INTERMITTENTLY, ONE MIRROR (DRIVER OR PASSENGER) DOES NOT COME BACK UP. THE DRIVER WILL NOT LIKELY NOTICE THE MIRROR NOT RETURNING TO IT NORMAL VIEWING POSITION UNTIL HE USES THE MIRROR AGAIN, LIKE WHEN HE CHANGES LANES. I HAVE HAD THIS HAPPENED ALMOST A DOZEN TIMES TO ME. I HAVE ALMOST SIDE SWIPED OTHER DRIVERS ON THREE OCCASIONS. I HAVE BEEN TO THE DEALERSHIP NINE TIMES SO FAR, BUT THEY HAVE NOT FIXED IT. IT IS HARD TO DIAGNOSE BECAUSE IT DOESN'T HAPPEN OFTEN. MANY OTHER HYUNDAI GENESIS OWNERS HAVE SEEN THIS ISSUE. HTTP://WWW.GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=10483. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY DOWNSHIFTED AND DRAMATICALLY REDUCED VEHICLE SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE BY ENGAGING THE PUSH-TO-START BUTTON, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS NOT APPLYING THE BRAKES AT THE TIME NOR WAS THE VEHICLE SHIFTED INTO DRIVE. THE CONTACT CRASHED INTO A GLASS GARAGE DOOR. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES FROM THE IMPACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 63,510.
WE JUST RECENTLY PURCHASED THIS CAR. THE HEADLIGHTS ARE MORE LIKE SPOT LIGHTS INSTEAD OF FLOOD. AT NIGHT, THE LOW BEAM BULBS DIRECT A LIGHT DOWN LOW, AND THERE'S A HORIZON ABOVE THEM, WHICH IS DARK. IT'S A HORIZONTAL LINE AHEAD OF YOU. WHEN YOU START DOWN A HILL, TOWARDS THE BOTTOM, THE DARK AREA COMPLETELY COVERS THE ROAD AHEAD. YOU CANNOT SEE ANYTHING IN FRONT AND ABOVE YOU, LIKE THE ROAD CLIMBING IN FRONT OF YOU. ALSO, THAT HORIZONTAL DARK LINE MOVES UP AND DOWN WITH THE BUMPS IN THE ROAD, AND ALMOST BRINGS ON MOTION SICKNESS. IF WE GET IN A HILLY AREA, THAT COULD BECOME POSSIBLE. THE DEALER WON'T ADJUST THE LIGHTS HIGHER, BECAUSE THEY'RE IN SPEC, NOW. THIS IS DANGEROUS, AND SHOULD BE ADDRESSED. *JS
IN APRIL 14 2012 AROUND 2AM NJ ATCO I WAS REAR END FROM BEHIND ABOUT 40MPH, I WAS ACCOMPANY BY MY COUSIN HE SAT ON THE PASSENGER SIDE. MOST OF THE DAMAGE WAS DONE ON HIS SIDE. I DRIVE A HYUNDAI GENESIS COUPE 2010. HIS SIDE AIR BAG DID NOT DEPLOYED.. I CAN PROVIDED PICTURES IF NEEDED. IS THERE ANY WAY CAN I SUE THE CAR COMPANY OR THE MANUFACTURE OF THE AIRBAG FOR FAILURE TO DEPLOY. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH GOODYEAR DUNLAP TIRES, SIZE 235/55/R18. WHILE HAVING THE TIRES INSPECTED, THE CONTACT WAS INFORMED THAT THE TIRES HAD BECOME BALD AND NEEDED TO BE REPLACED. THE TIRES WERE REPLACED AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP5000M TIRES, SIZE: P235/50R18 97V. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE DEALER NOTICED THAT ALL FOUR TIRES WERE ROTTED AND CRACKED. THE DEALER RECOMMENDED THAT THE TIRES BE REPLACED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE TIRES AND THAT HE NEEDED TO CONTACT THE MANUFACTURER OF THE TIRES FOR ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER, WHO REPLACED ALL FOUR TIRES AT A DISCOUNTED COST. THE TIRE MANUFACTURER INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTY FOR THE TIRES. THE FAILURE MILEAGE ON THE VEHICLE AND TIRES WAS 13,000. THE CURRENT MILEAGE WAS 15,000.
WHILE DRIVING MY 2010 HYUNDAI GENESIS COUPE 3.8L TRACK MODEL, I EXPERIENCE SEVERE PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR WHENEVER THE TEMPERATURE IS BELOW 30 DEGREES FAHRENHEIT THE TRANSMISSION GRINDS GOING INTO GEAR. HYUNDAI USA HAD A TSB ABOUT IT, AND THE TRANSMISSION FLUID WAS CHANGED UNDER WARRANTY. A WEEK LATER THE PROBLEM IS STILL OCCURRING. HYUNDAI HAS NOT BEEN HELPFUL IN FIXING THE PROBLEM WHATSOEVER SINCE. WHEN IT IS VERY COLD, THE TRANSMISSION WILL NOT ALLOW ME TO SHIFT INTO SECOND GEAR AT ALL, IT'LL GRIND AND MAKE NOISE AND BLOCK ME FROM SHIFTING. WHEN THIS HAPPENED, I HAD TO QUICKLY DEPRESS THE CLUTCH AND LET THE CAR ROLL BACK DOWN TO A STOP. THERE WAS A LOT OF TRAFFIC THIS DAY AND I WAS ALMOST INVOLVED IN A COLLISION BECAUSE OF THIS PROBLEM. WHEN APPROACHING HIGHWAY SPEEDS AND SHIFTING INTO 5TH GEAR, THE TRANSMISSION GRINDS AGAIN. THIS IS USUALLY AROUND 50MPH AND AT AROUND 2600-3000RPMS. I HAVE TO FORCE THE SHIFTER INTO THE 5TH GEAR SLOT. SHOULD THE TRANSMISSION BLOCK ME FROM SHIFTING INTO 5TH, AS IT DOES SOMETIMES FROM 1ST-2ND GEAR, THIS WILL CERTAINLY RESULT IN AN ACCIDENT. AGAIN, HYUNDAI MOTOR USA IS NOT BEING HELPFUL AT RESOLVING THIS ISSUE. SINCE THE TRANSMISSION FLUID CHANGE, HYUNDAI WILL NOT APPROVE ANY OTHER WARRANTY RELATED WORK. *KB
2010 HYUNDAI GENESIS. CONSUMER STATES BRAKE/ ACCELERATOR ISSUES WITH VEHICLE *TGW THE CONSUMER STATED SIX TO EIGHT MONTHS AGO, HE BEGAN TO EXPERIENCE A TROUBLING PROBLEM WITH THE BRAKE /ACCELERATOR, WHICH MANIFESTED ITSELF BY FREQUENTLY CAUSING THE VEHICLE TO JUMP AHEAD OR JERK FORWARD WHEN SHIFTING HIS FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL USUALLY WHEN INTENDING TO COME TO A STOP. AT TIMES, THE TENDENCY FOR THE VEHICLE TO CONTINUE TO MOVE FORWARD REQUIRED AN IMMEDIATE STRONG BRAKING EFFORT TO OVERCOME THAT TENDENCY AND TO ACTUALLY STOP THE VEHICLE. THE CONSUMER STATED HE HAD ONLY EXPERIENCED THE PROBLEM, WHILE IN FORWARD GEAR. *JB
WHILE THE CAR IS WARMED UP AND AT OPERATING TEMPERATURE, THE RPMS WILL "HANG" (HOVER AROUND 2500 RPMS) FOR 3-5 SECONDS BEFORE RETURNING TO IDLE. *TR
TRYING TO SHIFT INTO ANY GEAR DURING COLD CLIMATES IS VERY DIFFICULT AND SOMETIMES IMPOSSIBLE ON THE FIRST ATTEMPT. MULTIPLE GEARS GRIND WHEN GOING INTO GEAR SPECIFICALLY 5TH AND 6TH GEAR, OCCASIONALLY 3RD. I TOOK IT TO A HYUNDAI DEALERSHIP TO GET FIXED AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THIS IS A WELL KNOWN PROBLEM AMONG THE GENESIS COUPE COMMUNITY AND HYUNDAI REFUSES TO ACKNOWLEDGE THEY HAVE A PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP SPORT 235/50/R18 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ALL OF THE TIRES WERE EXHIBITING EXCESSIVE TREAD WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER OF THE TIRES WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE TIRES WERE REPLACED AND THE VEHICLE WAS ALIGNED. THE FAILURE MILEAGE WAS 14,136 UPDATED 12/06/11*LJ UPDATED 14/14/11
VEHICLE STEERING WHEEL HAS CONTINUED TO MAKE A LOUD CLICKING/CLUNKING NOISE DURING TURNING, PRIMARILY COUNTER CLOCKWISE. DEALERSHIP HAS REPLACED CLOCKSPRING (1ST VISIT), LUBRICATED STEERING COMPONENTS(2ND VISIT) AND HAS NOW DENIED A "PROBLEM AT ALL" PER THEIR DISTRICT PARTS AND SERVICES MANAGER. NO ONE IS UNABLE TO COME TO A RESOLUTION AS TO WHY THIS NOISE IS OCCURRING, OR WHAT IT CAUSING IT TO OCCUR TO BE ABLE TO DETERMINE IF IT IS CREATING A DRIVING HAZARD ON THE ROAD OR NOT. THEY ARE ALSO UNABLE TO DEMONSTRATE TO ME THAT IT DOESN'T POSE A DRIVING HAZARD. DUE TO THE NOISES THE STEERING WHEEL MAKES, I AM UNEASY DRIVING THE VEHICLE IN FEAR OF LOSING COMPLETE STEERING ABILITY IN THE VEHICLE. DEALERSHIP, DISTRICT MANAGER, AND CONSUMER RELATIONS HAVE BEEN UNABLE TO ASSIST IN DETERMINING IF THIS IS A SAFETY HAZARD, OR POOR MANUFACTURING. *TR
CAR WILL NOT ACCELERATE PROPERLY IN 1ST & 2ND GEAR AND TENDS TO WANT TO STALL WHEN REACHING A CERTAIN RPM; CAR WILL NOT GO BEYOND 40 MPH; CHECK ENGINE LIGHT COMES ON; UNABLE TO DETERMINE WHEN THE DEFECT IS ABOUT TO OCCUR MAKING THE CAR UNRELIABLE AND UNSAFE TO DRIVE; DEFECT OCCURS WILL VEHICLE IS IN MID-OPERATION WHILE DRIVING ON ROAD REGARDLESS OF SPEED. DEFECT(S) HAVE RESULTED IN SEVERAL NEAR COLLISION EXPERIENCES, SINCE CARS BEHIND VEHICLE HAVE ALMOST REAR-ENDED VEHICLE AS THEY DID NOT EXPECT THE CAR TO DECELERATE WITH NO BRAKE LIGHT INDICATION OF THE VEHICLE SLOWING DOWN AND IS THEREFORE A DANGER TO DRIVE. DRIVER UNABLE TO SAFELY MERGE WITH TRAFFIC ON MAJOR HIGHWAYS AS THE VEHICLE DOES NOT ACCELERATE PROPERLY AND WILL NOT GO FASTER THAN 40 MPH, MAKING IT IMPOSSIBLE TO MERGE SEAMLESSLY WITH TRAFFIC THEREBY PLACING DRIVER AND DRIVERS OF OTHER VEHICLES IN DANGER AND SAFETY RISK. DRIVER UNABLE TO USE SIDE-ROADS AS AN ALTERNATE MEASURE, AS CAR DOES NOT ACCELERATE PROPERLY AND TENDS TO WANT TO STALL WHEN PULLING OFF IN 1ST AND 2ND GEAR RESULTING IN CARS BEHIND VEHICLE ALMOST REAR-ENDING VEHICLE. THREE ATTEMPTS HAVE ALREADY BEEN MADE TO REPAIR THE DEFECT, YET DEFECT CONTINUES TO OCCUR. *TR
WHILE DRIVING MY 2010 HYUNDAI GENESIS SEDAN I BEGAN TO FEEL DIZZY AND LIGHT HEADED. MY HEART BEGAN TO RACE AND MY HANDS BECAME NUMB AND TINGLY. THIS ALSO HAPPENED BRIEFLY YESTERDAY ( 8/1/11 ). UPON EXITING THE VEHICLE, THERE WAS A VERY STRONG SMELL OF GASOLINE. A FRIEND DROVE ME TO THE ER WHERE I DESCRIBED MY SYMPTOMS TO THE DOCTOR ON DUTY. AFTER DRAWING MY BLOOD, IT WAS DETERMINED THAT MY CO - CARBON MONOIXDE, LEVEL WAS HIGHER THAN NORMAL - 3 TIMES NORMAL. I HAD BEEN IN THE CAR FOR APPROXIMATELY 3 HOURS TODAY. WHEN I WENT TO DRIVE THE VEHICLE TO A HOTEL, I HAD TO PUT ALL WINDOWS DOWN AND SUNROOF OPEN BECAUSE OF THE GAS VAPORS. I HAVE REPORTED THIS TO HYUNDAI OF NORTH AMERICA AND THEY ARE TOWING THE CAR TO DEALERSHIP TO INVESTIGATE. *KB
THE MANUAL TRANSMISSION IN THE 2010 HYUNDAI GENESIS COUPE IS VERY PROBLEMATIC. VERY OFTEN THE GEAR SELECTION IS REJECTED NOT ALLOWING THE OPERATOR TO UP SHIFT OR DOWNSHIFT. SECOND GEAR AND FIFTH GEAR ARE THE WORSE. GRINDING OFTEN OCCURS WHEN SHIFTING INTO 2ND GEAR OR 5TH GEAR. I WAS MERGING INTO TRAFFIC ON INTERSTATE 495 IN MASSACHUSETTS WHEN MY CAR WOULD NOT SHIFT INTO 5TH GEAR. THE TRANSMISSION SIMPLY STARTED TO GRIND. WHEN MERGING INTO TRAFFIC AT 50-60MPH AN OPERATOR NEEDS TO SHIFT FROM 4TH TO 5TH AND I COULD NOT. I HAD TO QUICKLY DOWNSHIFT INTO 4TH GEAR TO TRY AND KEEP ACCELERATING. ANY SHIFTING INTO 5TH GEAR AFTER APPROXIMATELY 3,400 RPMS RESISTANCE AND OFTEN GRINDING WILL OCCUR. THIS CAN VERY EASILY CAUSE AN ACCIDENT, EXPECTING TO BE ABLE TO SHIFT INTO THE NEXT HIGHER GEAR AND NOT BEING ABLE TO DO SO. I HAVE TAKEN MY CAR TO A HYUNDAI DEALER AND "THEY COULD NOT REPLICATE THE PROBLEM". I TOOK THE SERVICE TECH FOR A RIDE AND THE CAR GROUND INTO 5TH, AND I WAS THEN TOLD "THIS IS NORMAL OPERATION OF THE TRANSMISSION". HYUNDAI DOES NOT WANT TO REMEDY THIS PROBLEM, AND EVENTUALLY MANY GENESIS COUPE OWNERS WITH MANUAL TRANSMISSIONS WILL BE USING LEMON LAW PROTECTION TO HAVE THEIR CARS FIXED. *TR
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE HOOD INDEPENDENTLY RELEASED IN AN OPEN POSITION . THE CONTACT CAUTIOUSLY PULLED OVER TO THE SIDE OF THE ROAD AND CLOSED THE HOOD TIGHTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS WHERE THE HOOD LATCH WAS ADJUSTED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE ASSEMBLY WAS REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,942. UPDATED 09/08/16*LJ *TR
DRIVER'S SEAT LIFT MOTOR FAILED WHILE DRIVING(THE SEAT WAS NOT BEING ADJUSTED AT THE TIME) CAUSING IT TO SUDDENLY DROP TO THE FLOOR. WHEN THE SEAT FELL, IT LANDED OFF OF THE TRACK AND WAS NOT SECURED-THE SEAT WAS EXTREMELY UNSTABLE, AND COULD BE EASILY MOVED FORWARD, SIDEWAYS, AND LIFTED BY HAND. BASICALLY THE DRIVER'S SEAT WAS NO LONGER ATTACHED TO THE FLOOR OF THE CAR. THE PART IS ON ORDER AND WILL BE REPLACED UPON ARRIVAL AT THE HYUNDAI DEALERSHIP IN TAMPA, FL. COURTESY HYUNDAI HAS THE BROKEN PART. *TR
MY VEHICLE WAS PARKED IN A PARKING SPOT ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED AND THE STICK LEFT IN 1ST GEAR. MY VEHICLE THEN ROLLED <12 INCHES INTO THE VEHICLE PARKED IN FRONT OF IT. *TR
I WAS DRIVING HEADING SOUTHBOUND ON THE AVENUE AND THE VEHICLE IN FRONT OF ME BRAKED SUDDENLY AND HAD NO TIME TO BRAKE WITHOUT HITTING THE VEHICLE IN FRONT OF ME. I TRIED TO BRAKE THE MOST I COULD BUT DID NOT MAKE IT SO SLAMMED INTO VEHICLE IN FRONT OF ME. IT WAS A VERY HARD IMPACT AND NONE OF THE AIRBAGS IN THE VEHICLE WENT OFF, SO DUE TO THE WHIPLASH MY MOUTH HIT THE STEERING WHEEL AND BROKE MY BOTTOM LIP. I HAD MY SEAT BELT ON SO NO OTHER INJURIES OCCURRED BESIDES MY ANKLE SPRAIN FROM THE JAM OF THE ACCELERATOR WITH THE CENTER CONSOLE. AS SOON AS THE CRASH OCCURRED THE CAR STARTED GOING INTO SMOKE SO I WAS SCARED AND DECIDED TO GET OUT OF THE VEHICLE BEFORE IT MIGHT BLOW UP. I FORCED MYSELF OUT OF THE VEHICLE AND PUT THE CAR IN THE GEAR OF PARK AND NO LONGER THAN TWO SECONDS LATER THAT I WAS OUT OF THE CAR, THE CAR STARTED TO HEAD IN REVERSE ON ITS OWN QUICKLY! I DID NOT EVEN HAVE A CHANCE TO CLOSE THE DOOR SINCE I HAD JUST JUMPED OUT AND WENT ONTO ONCOMING TRAFFIC AND CROSSED THE MEDIAN AND WENT ACROSS TRAFFIC ONTO THE INCOMING TRAFFIC SIDE AND DID NOT STOP UNTIL IT HIT A WOODEN FENCE. THIS WAS THE FIRST TIME IT HAD HAPPEN THAT IT WAS ON PARK AND WENT REVERSE ON ITS OWN, IT WAS NOT SAFE AT ALL! THE VEHICLE WAS DAMAGED ALL OVER AND BROKE THE PROPERTY FENCE OF THE PUBLIC PARK. PARTS ARE BEING REPLACED AND THE CAR IS IN THE BODY SHOP TO BE FIXED. *TR
I WAS MAKING A LEFT HAND TURN ONTO ROUTE 25 IN RIDGE, NEW YORK AND WAS STRUCK BY A SPEEDING VEHICLE (I WOULD ESTIMATE AT 65 MPH +) ON THE LEFT FRONT QUADRANT. THE GENESIS (MY CAR) WAS TOTALED AS A RESULT. MY COMPLAINT IS THAT NONE OF THE AIR BAGS DEPLOYED.
TILT-TELESCOPE STEERING WHEEL STOPPED RAISING, CAUSING IT TO BOTH BLOCK VISIBILITY OF PART OF DASHBOARD AND LIMIT EGRESS FOR DRIVERS. WAS REPAIRED TWICE AND FAILED A TOTAL OF THREE TIMES. DEALER HAS REPLACED MODULE WHICH WAS REPUTED TO CORRECT PROBLEM, AND HAS CONFERRED WITH HYUNDAI, BUT IT RECURS IN THREE TO FOUR WEEKS. THERE WAS NO INCIDENT TO REPORT TO POLICE NOR WAS THERE DAMAGE.
SINCE PURCHASED USED FROM A HYUNDAI DEALER IN 2011 WITH JUST 11,123 MILES & FULL WARRANTY, THIS VEHICLE HAS HAD "INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, INTERMITTENT ABILITY TO REMOVE THE VEHICLES SHIFTER FROM THE PARK POSITION, ILLUMINATION OF THE ESC'(ELECTRONIC STABILITY CONTROL) INDICATOR LAMP IN THE INSTRUMENT CLUSTER, INTERMITTENT INTERFERENCE WITH OPERATION OF THE CRUISE CONTROL FEATURE, OR INTERMITTENT OPERATION OF THE STOP LAMPS" AS CITED IN CAMPAIGN 110 RELEASED BY HYUNDAI ON MARCH 29,2013. I HAVE BROUGHT IT TO THE DEALERS SERVICE DEPARTMENT ON 11 SEPARATE OCCASIONS, FOR THE ABOVE LISTED ISSUE -TO TWO SEPARATE DEALERS- AND WHILE BOTH UTILIZED THE HYUNDAI WARRANTY TO THE FULLEST EXTENT, TO REPLACE EVERYTHING FROM MY RADIO, TO TRANSMISSION MODULES, TO WHEEL CYLINDERS, NONE OF THESE ISSUES FIXED THE PROBLEM.WHEN I SPOKE TO HYUNDAI LAST WEEK REGARDING RECALL CAMPAIGN 110, I WAS ASSIGNED A CASE NUMBER, BUT I RECEIVED A CALL THE NEXT DAY THAT MY CASE WAS BEING REJECTED BY THE REGIONAL OFFICE.WHEN I BROUGHT IT TO THE DEALER FOR THE RECALL REPAIR THIS WEEKEND, THEY INSISTED THAT THEY WOULD HAVE TO CHARGE ME FOR THE VISIT, DESPITE MY COMPLAINT BEING THE ONE LISTED IN THE RECALL.I FEEL THAT HYUNDAI SHOULD HONOR THEIR RECALL AND ADDRESS THIS PROBLEM IN MY CAR AT THEIR EXPENSE UNTIL THEY RECTIFY THE ISSUE CITED IN THE RECALL, DESPITE THE FAULTY PART HAVING BEEN REPLACED THROUGH MY FACTORY WARRANTY MULTIPLE TIMES, AND PRIOR MY RECEIVING NOTICE OF THE RECALL. HYUNDAI MOTOR CORPORATION SHOULD DO WHAT IS REQUIRED TO GET THE CAR THEY SOLD ME TO BE IN SAFE OPERATING CONDITION, AND THEY REFUSE TO DO SO. *TR
HYUNDAI GENESIS 4-DOOR. PURCHASED 10/2010--HAVE HAD FOURTEEN INCIDENTS WHERE WHEN I PRESS ON ACCELERATOR, THERE IS NO REACTION OR ACCELERATION. HAS HAPPENED LOTS WHEN I PULL INTO INTERSECTION, PRESS ON ACCELERATOR, NOTHING HAPPENS, AND I PRAY I DON'T GET KILLED BY ONCOMING TRAFFIC. FINALLY, THE CAR BEGINS TO MOVE, BUT NEXT TIME WILL I BE KILLED??? DEALERSHIP HAD CAR FOR ONE WEEK AND COULDN'T FIND ANYTHING WRONG. THERE'S ANOTHER COMPLAINT ON THE GENESIS LISTING THIS SAME PROBLEM. HELP! ON INCIDENT DATES AND MILEAGE QUESTIONS, I JUST PUT A NUMBER--THIS PROBLEM HAS HAPPENED SINCE I BOUGHT THE CAR LAST FALL. *TR
THE HOOD NEVER FIT AS TIGHT AS IT SHOULD, FLOPPING A BIT OVER BUMPS BUT ONE DAY I POPPED IT OPEN AND THE WHOLE THING SLID FORWARD FROM THE PASSENGER SIDE. THE TWO BOLTS HOLDING TO THE BRACKET WERE NOT THERE. SINCE I COULD NOT FIND THEM ON THE GARAGE FLOOR, THEY MUST HAVE COME OFF IN TRAFFIC. DEALERSHIP REPLACED THE BOLTS BUT IT STILL DIDN'T FIX THE ALIGNMENT SO I HAD TO TAKE IT TO A BODY SHOP. PICS HERE: HTTP://WWW.RWDCOUPE.COM/GENERAL-DISCUSSION/2331-HOOD-PROBLEM-BOLTS-CAME-OFF-TRAFFIC.HTML. *TR
TITL - TELESCOPIC STEERING WHEEL BECOMES LOCKED IN LOWEST HEIGHT SETTING TOTALLY BLOCKING ALL INSTRUMENTS ON THE DASHBOARD AND GREATLY RESTRICTING EXIT FROM THE CAR UNDER ALL TYPES OF CONDITIONS. ESPECIALLY A PROBLEM FOR THOSE WITH LIMITED MOBILITY CAUSED BY AGE, INJURIES, OPERATIONS, ETC. HYUNDAI HAS NO FIX ALTHOUGH THE CAR HAS BEEN RETURNED TO THEM 5 TIMES. APPLIES TO 2009, 2010, 2011 GENESIS SEDAN MODELS. *TR
IN MY OPINION AND VERIFIED BY THE DEALERSHIP WHERE THE CAR WAS PURCHASE -THE GENESIS HAS PULL TO THE LEFT UNDER NORMAL DRIVING AND WHEN ACCELERATING; THIS BECOMES VERY SEVERE IF NOT IMMEDIATELY CORRECTED THIS OCCURS AT 25 MPH TO 45 MPH. IN MY OPINION THIS PROBLEM BECOMES EXTREMELY SEVERE TO THE POINT OF DANGEROUS ON ROADS WHEN WET AT SPEEDS OF 65 TO 73 MPH. IN MY OPINION THIS PROBLEM IS EXTREMELY SEVERE TO THE POINT OF DANGEROUS AT ALL TIMES WHEN AT SPEEDS OF 75 TO 85 MPH. HYUNDAI HAD A REGIONAL TECHNICIAN LOOK INTO THE PROBLEM AT THE DEALERSHIP. I WAS INFORMED BY THE DEALERSHIP THE SAME PROBLEM OCCURRED WITH HIM IN THE GENESIS. AT THAT POINT, THEY REMOVED THINGS I NORMALLY CARRY IN THE TRUNK WHICH WEIGH ABOUT 150 POUNDS IN TOTAL -AFTER REMOVING THESE THE HYUNDAI REGIONAL TECHNICIAN TOLD THE DEALERSHIP THE GENESIS OPERATES WITHIN HYUNDAI SPECIFICATIONS; AND THE DEALERSHIP COMMUNICATED TO ME THAT THE HYUNDAI REGIONAL TECHNICIAN RECOMMENDS NOT PUTTING ANYTHING IN THE TRUNK AND THE GENESIS WILL OPERATE TO HYUNDAI SPECIFICATIONS. I FEEL THE SAME PROBLEM OF A SEVERE PULL TO THE LEFT OCCURS IF THE TRUNK HAS THINGS IN IT OR WITHOUT; ALTHOUGH TO A LESSER EXTENT IF THE TRUNK IS EMPTY. IN ADDITION THE STEERING SEEMS TO BE MOST DIFFICULT AND A BIT LOOSE AT THE 70MPH TO 85MPH SPEEDS. I FEEL THE GENESIS MAY BE PRONE TO VEER INTO OTHER LANES OR ONCOMING TRAFFIC IF CONTINUAL FOCUSED ATTENTION IS NOT GIVEN TO STEERING (OR, STRUGGLING WITH STEERING AT HIGHER SPEEDS). I DO NOT FEEL THAT USING THE TRUNK OF A CAR IS ANY MORE THAN USUAL USE. HOWEVER, HYUNDAI STANDS BEHIND THEIR REGIONAL REPORT AND IS COMPLETELY UNRESPONSIVE TO THIS MATTER. I BRING THIS TO YOUR ATTENTION FOR MY OWN AND OTHERS' SAFETY.
WHEN STARTING THE VEHICLE WITH FOOT ON THE CLUTCH, IT LURCHED FORWARD HITTING A PARKING BARRIER. DEALER DENIED MECHANICAL CAUSES. FROM THE TIME I BOUGHT THE CAR, IT HAS ACCELERATED ON IT'S OWN, GOING TO THE MAX IN RPMS, AT RANDOM TIMES. I CAN TAKE MY FOOT OFF THE GAS AND IT WILL DRIVE ITSELF. WHEN I TRY TO COME TO A STOP, IT WILL ACCELERATE AND I HAVE TO COUNTER BY HITTING THE BRAKE. WHEN TAKEN TO THE DEALER, THEY COULDN'T "REPLICATE" IT. WHEN I ARGUED WITH THE MAN, HE SAID HE WOULD HONOR THE WARRANTY WHEN THEY COULD REPLICATE IT, THOUGH THE WARRANTY IS NOW EXPIRED. I ASKED FOR SOMETHING IN WRITING, HE INITIALED THE WORK ORDER. ALSO, THE FRONT, UNDER THE BUMPER, IS WAY TOO LOW AND MADE OF WEAK MATERIAL, SO WHEN I HAVE TO GO OVER ANY KIND OF DIP, IT DRAGS, WHICH HAS CAUSED THE PIECE TO BREAK. THIS ALSO GOT UP INTO THE FENDER-WELL, WHICH CAUSED A HAZARD WITH MY TIRES. I AM STRESSED AND SCARED OF HAVING A DANGEROUS ACCIDENT. I AM CONSIDERING TRADING THE CAR IN, BUT WORRY FOR THE NEXT OWNER. I NO LONGER TRUST HYUNDAI. I FEEL LIKE MY SAFETY IS NOT A PRIORITY FOR THE COMPANY. THEY DO NOT SEARCH FOR THE CAUSE, JUST SEND ME BACK OUT IN A DEFECTIVE VEHICLE. *TR
ON THE HEADLIGHTS THE UP AND DOWN ARROWS EMBOSSED INTO THE PLASTIC HOUSING ARE BACKWARDS. THIS HAS CAUSED ME NUMEROUS TRIES AT ADJUSTMENT AND HAS INTERNALLY PUT THE PROJECTOR ASSEMBLY OUT OF ALIGNMENT. THIS IS THE WAY THE CAR CAME FROM THE FACTORY. BOTH SIDES ARE REVERSED.
EXCESSIVE SMELL OF RAW FUEL FROM DRIVERS REAR TIRE AREA, ENTERING INTO THE PASSENGER CABIN AREA. DEALERSHIP GENERAL MANAGER VERIFIED GAS SMELL AND FUMES WITH A SENIOR TECH. NEXT REGULAR TECH CANNOT DUPLICATE PROBLEM OR SYMPTOM. *TR
THE FRONT SUSPENSION ON THE CAR IS DEFECTIVE. THE CAR HANDLES ALL BUMPS HORRIBLY AND HAS "BOTTOMED OUT" QUITE A NUMBER OF TIMES, LEADING TO THE CRACKING AND BREAKING OFF OF THE BOTTOM OF THE FRONT BUMPER/WHEEL WELL COMPONENTS, CAUSING A SAFETY CONCERN AT HIGHWAY SPEEDS. HAD TO PULL THE CAR OFF THE ROAD AND STOP AT A HOME CENTER AND PATCH IT WITH DUCT TAPE. SINCE THEN I HAVE ASKED OTHER OWNERS AND HAVE FOUND ABOUT SIMILAR COMPLAINTS AND PROBLEMS. I AM AN ADULT 53 YEARS OLD AND HAVE NEVER DRIVEN ANY CAR HARD AND HAVE NEVER HAD THIS HAPPEN TO ME WITH ANY OTHER VEHICLE I HAVE DRIVEN. I WENT ONLINE AND FOUND THIS PROBLEM IDENTIFIED IN NUMEROUS DISCUSSION GROUPS ETC. SO I AM SURE THE MANUFACTURER IS AWARE. WHAT RESPONSIBILITY DOES A MANUFACTURER HAVE IN A SITUATION SUCH AS THIS? THIS CAR WAS TOP OF THE LINE AND COST $35,000.00. *TR
HYUNDAI GENESIS COUP REAR SEAT DOES NOT COMPLY WITH NHTSA CHILD SEAT ANCHORAGE, 49 CFR PARTS 571 AND 596 [DOCKET NO. 98-3390, NOTICE 2] RIN 2127-AG50 FEDERAL MOTOR VEHICLE SAFETY STANDARDS; CHILD RESTRAINT SYSTEMS; CHILD RESTRAINT ANCHORAGE SYSTEMS SEC VII E2: "THE PERMANENT MARK REQUIRED BY THIS FINAL RULE IS A SMALL 13 MM (' INCH) DIAMETER CIRCLE IN A COLOR THAT CONTRASTS WITH THE SEAT MATERIAL ". ON THIS HYUNDAI, THE ORANGE INTERIOR IS MATCHED WITH ORANGE BUTTONS. THIS IS EASILY VIEWED IN VEHICLE OR ON WEBSITES SUCH AS HTTP://WWW.AUTOMEDIA.COM/NEW_CARS/HYUNDAI_GENESIS%2520COUPE_2010_BASE_PHOTO. *TR
STABILITY CONTROL WARNING LIGHT WOULD COME ON, CAR WOULDN'T SHIFT OUT OF 2ND. MADE 3 OR 4 TRIPS TO THE DEALER FOR THAT TO GET FIXED. NEXT, WITH FOOT ON BRAKE, CAR IN PARK AND FOB IN CAR, THE CAR WOULD NOT START. WHEN YOU HIT THE START BUTTON, IT WOULD JUST GO TO ACCESSORY MODE. TWO TRIPS TO DEALER FOR THAT ONE. WAITING ON A TOW NOW FOR 2ND TIME IN TWO MONTHS WITH THE LATEST ISSUE - WHILE DRIVING, CAR JUST DIES AND WON'T RESTART. THE FIRST TIME, WAS TOLD IT WAS A 'LOOSE CONNECTION TO FUEL PUMP.' VERY SCARY! THANK GOD I WASN'T ON THE FREEWAY EITHER TIME THIS HAPPENED! *TT
SMALL PEBBLE WENT THROUGH THE FRONT GRILL WHILE DRIVING MY HYUNDAI GENESIS 2010 MODEL AND DAMAGED CONDENSER COSTING ME $800. THIS WAS NOT COVERED FOR WARRANTY AND THE SAD PART IS THIS COULD HAPPEN ANYTIME ANYWHERE AGAIN. HYUNDAI GENESIS HAS NO PROTECTION ON FRONT GRILL WITH HUGE SPACING. THIS IS A DESIGN DEFECT THAT NEEDS TO BE ADDRESSED. I STILL HAVE NO AIR CONDITIONING IN MY BRAND NEW HYUNDAI GENESIS. *TR
WITH ELECTRONIC STABILITY CONTROL ENGAGED, MY NEW HYUNDAI GENESIS COUPE LOCKED THE BRAKES WHILE I WAS TURNING INTO A PARKING LOT. THIS HAPPENED ONE OTHER TIME WHILE TURNING INTO MY DRIVEWAY. ON NUMEROUS OTHER OCCASIONS THE ABS HAS BEEN ENGAGED WHEN MAKING A TURN INTO A SLIGHTLY RAISED DRIVEWAY, BUT NOT TO THE EXTENT THAT THE BRAKES ACTUALLY LOCK; I AM ABLE TO DRIVE THROUGH THE BRAKING ACTION. THE HYUNDAI FIELD SERVICE REP DROVE MY CAR AND WAS UNABLE TO GET THE BRAKES TO LOCK, HOWEVER, ON AT LEAST FOUR OCCASIONS HE GOT THE ABS TO ENGAGE WHILE ENTERING A DRIVEWAY, ACCOMPANIED BY LOUD GRINDING NOISES. HE STATED THAT THIS WAS "NORMAL OPERATION DUE TO DRIVEWAY SLOPE ANGLE COMBINED WITH WHEEL BASE AND SUSPENSION CHARACTERISTICS." HE WENT ON TO SAY THAT HE COULD GET EVERY GENESIS COUPE ON THE LOT TO DO THE SAME THING. THEREFORE, THEY FELT NO REPAIRS WERE WARRANTED EVEN THOUGH I HAD TOLD THEM THAT THE BRAKES HAD ACTUALLY LOCKED UP, PLACING ME IN A DANGEROUS SITUATION. A RECENT AUTOBLOG.COM ARTICLE NOTED THE SEVERE DEFICIENCIES IN THE HYUNDAI GENESIS COUPE ELECTRONIC STABILITY CONTROL THAT MIRROR MY OWN EXPERIENCE. *TR
THE 2010 GENESIS COUPE HOOD IS MISALIGNED ON THE DRIVER SIDE. THE GAP IS ABOUT 1/4" WIDER ON THE DRIVER SIDE AS COMPARED TO THE PASSENGER SIDE. THIS ALLOWS MORE AIR TO ENTER THE HOOD COMPARTMENT. THE WIND BUFFETING EFFECT VIBRATES THE HOOD AND COULD CREATE AN UNSAFE SITUATION IF THE HOOD OPENS UP AT HIGH SPEED. *TR
2010 HYUNDAI GENESIS 3.8L V6 W/ PREMIUM NAVIGATION PACKAGE (TOUCHSCREEN): BLUETOOTH CONNECTS TO PHONE EVEN WHEN ACCESSORY POWER IS OFF. THE FOLLOWING WAS OBSERVED WITH OR WITHOUT THE SMART KEY: 1. EVERY TIME A DOOR IS OPENED, OR THE REMOTE IS USED TO LOCK THE DOOR, THE BLUETOOTH GETS CONNECTED; 2. ONCE INSIDE THE CAR, THE BLUETOOTH KEEPS CONNECTED WITHOUT STARTING ENGINE OR TURNING ACCESSORY POWER ON: 3. STEP OUT OF THE CAR, CLOSE THE DOOR, AND WAIT A MINUTE OR SO, THE BLUE TOOTH DISCONNECTS. CELL PHONE BECOMES USELESS IN THESE SITUATION UNLESS I: 1. TURN PHONE'S BLUETOOTH OFF; OR 2. START ENGINE OR TURN ACCESSORY POWER ON TO USE CAR'S SPEAKER AND MIC; OR 3. MOVE AWAY FROM THE CAR, 20' OR SO; OR 4. STEP OUTSIDE, CLOSE DOOR AND WAIT FOR A MINUTE BEFORE USING THE PHONE -- ALL APPEAR SAFETY HAZARD IN AN EMERGENCY. *TR
TRANSMISSION IS DIFFICULT TO SHIFT AT TIMES MOSTLY INTO SECOND GEAR. THIS CAN CAUSE A RAPID DECELERATION IN TRAFFIC AND I HAVE SEEN THE VEHICLE BEHIND ME DO A NOSE DIVE HITTING THE BRAKES BECAUSE MY VEHICLE DISRUPTED TRAFFIC FLOW. ENTERING FAST MOVING TRAFFIC IS ALSO A CONCERN FOR THIS VERY REASON. DEALER HAS REPLACED TRANSMISSION SEVERAL TIMES WITH NO CHANGE IN TRANSMISSION BEHAVIOR.
ONE OF MY AUTOMOTIVE FORUM MEMBER EXPERIENCED A SERIOUS SUDDEN ACCELERATION ISSUE WITH HIS HYUNDAI GENESIS 2 DOOR CAR, 2010 MODEL. THE ISSUE WAS BELIEVED TO BE CAUSED BY VDC(VEHICLE DYNAMIC CONTROL SOFTWARE) THAT HYUNDAI MOTOR IN SOUTH KOREA ADMITTED BUT REFUSED TO DO ANY ACTION AGAINST THIS ISSUE. THE HYUNDAI CAR, GENESIS, CAN BE ACCELERATED SUDDENLY WITHOUT PRESSING THE ACCELERATION PEDAL. THE ENGINE RPM WAS RISEN UPTO 6,000 RPM WITHOUT PRESSING THE PEDAL AND THE RPM NEVER DROPPED AGAIN. HYUNDAI R&D CENTER FOUND THE CAR HAD DIFFERENT SIZE OF WHEEL AT THE FRONT SIDE. THE OWNER THEN WITHDREW THE COMPLAINT AGAINST THE HYUNDAI MOTOR INC IN SOUTH KOREA. BUT I WANT NHTSA NEED TO INVESTIGATE THIS ISSUE BECAUSE OTHER DRIVERS IN USA CAN EXPERIENCE THE SAME SAFETY ISSUE. THIS MIGHT CAUSE FATAL ACCIDENTS IF THE FRONT TIRE LOSE AIR PRESSURE. THE HYUNDAI MOTOR SEEMS TO HIDE THIS ISSUE WITHOUT DOING RECALLS. *TR
THIS IS A RECURRING HESITATION PROBLEM. I FIRST NOTICED THIS WHEN MAKING A TURN INTO TRAFFIC. THE HESITATION IS SIGNIFICANT. IN SOME CASES THERE IS AN ACCELERATION PAUSE OF 1-2 SECONDS. THIS DOES NOT OCCUR EVERY TIME I ACCELERATE BUT ITS LACK OF PREDICTABILITY IS A PROBLEM IN AND OF ITSELF. I HAVE COME CLOSE TO BEING REAR ENDED BECAUSE THE CAR WOULD JUST NOT MOVE WHEN I PRESSED THE ACCELERATOR. ALSO, WHEN THE CAR WINDOWS ARE UP AND THE CAR SITS IN THE SUN FOR A FEW HOURS THE CENTRAL NAV AND COMMUNICATION SYSTEM OVER HEATS AND WILL NOT FUNCTION UNTIL IT COOLS OFF (MAYBE 20 MINUTES). IN THE MEANTIME, BACK UP CAMERA DOES NOT WORK, TEMPERATURE CONTROLS DO NOT WORK AND THE BLUETOOTH SYSTEM DOES NOT FUNCTION.
WHAT I HAD BELIEVED TO BE SOMEWHAT OF A NUISANCE PROBLEM HAS NOW BECOME A VERY CRITICAL PROBLEM. A COUPLE OF TIMES AFTER PURCHASING THIS HYUNDAI GENESIS COUPE 2.0 WHILE TRYING TO NORMALLY ACCELERATE, THE CAR VIRTUALLY DIED. ACCELERATION FLAT SPOT. SOMEWHAT SIMILAR TO THE OLD CARBURETED CARS. VERY INFREQUENT, HOWEVER, THE OTHER DAY LOSING ACCELERATION ALMOST CAUSED A MAJOR ACCIDENT. VERY CLOSE. *TR