NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Hyundai Ioniq 5. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The ICCU unit went out rendering the car inoperable
Finished charge, low battery indicator on the dashboard. started to drive, within mile "pull over immediatedly" well documented and continued flaw with vechile ICCU component (that I had the software "patches" applied). Car will no longer accept charge (so now has the remaining charge before being a 3 ton brick) and cannot not be driven as if the 12v battery loses charge (which it will) I will lose powersteering and brakes.
Upon starting the car, it made an audible "pop", and the dash indicated to check the 12V power supply and "low available power" with a turtle indicator, and an "EV!" warning lamp. The car struggled to accelerate out of the parking lot, and within a minute, the dash displayed a "power failure" message, and the car lost all ability to accelerate while on the road, forcing an emergency pull-over. The 12V system completely failed while waiting for a tow truck, complicating the already poorly-documented and complicated process of disengaging the vehicle's automatic parking break for loading onto the flatbed trailer. The dealership performed diagnostics and confirmed an ICCU failure. After waiting for parts and technician availability, the ICCU was replaced with part number 36400-1XAA0-AQQH "ICCU Assy" and returned to me 32 days later.
Car gave a "electrical error" message and would no longer charge at any charger. It slowly lost power and eventually stopped driving fully on the highway. The dealer says the ICCU is responsible. I inquired if this recall was not fixed already, they said it was but can still happen and the ICCU is not resolved truly, the software is just a temporary fix according to them. The vehicle will need a new ICCU.
The 2022 ioniq 5 was bought used with 43k MI and within 2k miles of driving in 50-85F climate and 7kwh l2 charging I witnessed the orange check EV light flash while I was driving on the highway. I exited and powrr cycled the car and the EV light remained. The next morning the orange check EV light was gone. I went to the dealership for a diagnostic and they said they could not replicate the error code or had found any history of the error code coming up without proving to me or showing me any substantial evidence that they tested for anything at the Escondido Hyundai dealership in California. I escalated the issue with Hyundai corporate and was assigned a case manager that ultimately gave me the same answer that they could not replicate any codes and that I should take the car back and drive normally. After extensive research I found that the orange check ev light is a more dangerous sign than the red check ev light because it indicates that the ICCU unit is about to fail. Research shows that due to thermal stress the ICCU will inevitably fail after the orange check AV light comes on. Further research shows that Hyundai had officially stated a 1% failure rate for the ICCU unit in all of their EVs built on the e-gmp cars to date but some projections are at 10% failure rate or higher and that Hyundai Kia is downplaying the issue similarly to how they tried to do the same with the Theta 2 GDI engines that they had been sued and were responsible to pay over $300 or so million dollars as well as $24 million to a employee whistleblower a few years ago. I highly suggest that the nhtsa or other organizations that have the power to force Hyundai Kia to do the right thing so that no further lives are at risk from these ICCU units that have flawed designs that have not been fixed,only remedied via software update or replaced with refurbished units at the most with inevitable failure as thermal stress is experienced.
ICCU failure
The ICCU has failed for the 2nd time in a year requiring lengthy repairs. The car cannot be driven with a faulty ICCU. The ICCU is responsible for converting AC power to DC for and stepping it up to 800 volts to charge the primary battery. It is also responsible for keeping the secondary 12 volt battery charged.
My ioniq 5 EV experienced an integrated charge control unit (ICCU) failure. A couple days prior to complete failure, we were unable to charge the vehicle using either level 1 or level 2 chargers. Our local Hyundai service center advised us that it was likely an ICCU failure and was unsafe to drive, due to the possibility of sudden loss of drivetrain power. The vehicle was towed to our local service center (CardinaleWay Hyundai El Monte in El Monte, California) and the ICCU completely failed after arriving at the service center. The vehicle is still at the service center and we have been advised that there is a nationwide shortage on replacement parts, with backorders of weeks to months.
While driving my IONIQ 5 it flashed a power limited warning, went into turtle mode, and then experienced a total loss of power. The 12V battery was dead.
Car lost propulsion in the middle of the road and would drive over 20 MPH. ICCU failure, which nearly caused me to get into an accident.
ICCU failure occurred while vehicle was operating at 30 MPH, after being charged the night prior and unplugged in the morning at 100% capacity. A sudden pop was heard, and the vehicle indicated that an electrical fault would require the vehicle to be shut down as soon as safely possible. The vehicle went into limp mode and would not exceed 25 MPH.
The car lost power while driving and an electrical warning was displayed on the screen. The issue was later diagnosed as a failure of the ICCU and blown fuse that had been previously recalled and replaced. Now it needs to be replaced again.
ICCU failed second time wednesday february 18, 2026. First ICCU failed November 2024 and replaced under warranty. The car went in turtle mode.....20 mph or less. Limped along safely on side of roadway and used sideroads. The dealer says the ICCU and fuse need to be replaced. The dealer wants me to pay for this part, third time is a charm? I don't think I could ever trust this part again. They want to give me the exact same part they gave me when the ICCU failed b4. There were 2 messages: stop vehicle and check power supply ......check electric vehicle system. They were timely and made this failure a bit safer. The dealer inspected the vehicle but not the manufacturer or anyone else. The car is at Balise Hyundai Fairfield CT I BELIEVE 10% OF THESE ICCUs ARE DEFECTIVE.
ICCU failure ICCU fuse popped, vehicle went into low power mode I was able to get it off the road into the county transfer station. I got it towed to a local auto shop as Hyundai roadside wasn't accepting tows due to weather. Hyundai towed the car to the dealership the next day.
For the past few days, our 2022 Hyundai Ioniq 5 (approx. 83,000 miles) has been unable to charge using AC charging (Level 1 or Level 2). The failure is repeatable and consistent across multiple chargers: two separate home Level 2 chargers, the Hyundai-provided Level 1 charger, and a neighbor’s Level 2 charger. In each case, charging either fails to start or stops shortly after initiating. DC fast charging continues to work normally. Component/system suspected: The problem appears related to the vehicle’s onboard AC charging system (possible ICCU, onboard charger/OBC, charge port/inlet, or related high-voltage charging components). The vehicle and components are available for inspection upon request. Safety risk: This creates a safety concern because we cannot reliably charge the vehicle at home or at most public charging locations (which are predominantly Level 2 AC). This increases the risk of unexpectedly running out of charge and becoming stranded in unsafe locations, especially where DC fast chargers are not available. Reproduction/confirmation: The issue has been reproduced on multiple independent AC chargers, making it unlikely to be caused by a single EVSE/charger. A dealer appointment is scheduled for diagnosis and confirmation. Warning lamps/messages: When attempting AC charging, the vehicle reports a charging failure/unsuccessful charging condition (exact message UNKNOWN). No prior warning lamps were noticed before the issue began (UNKNOWN). This issue appears to be widespread based on numerous similar owner reports of AC charging failure on Ioniq 5 vehicles while DC fast charging still works, suggesting a potential systemic defect in the onboard charging/ICCU-related hardware.
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: ICCU failed - Not available for inspection (at least at this time, but willing to try and make it work). Q: How was your safety or the safety of others put at risk? A: The ICCU (Integrated Charging Control Unit) is a safety-critical component subject to federal recalls 24V-204 and 24V-868. (My vehicle had all recalls performed prior to this failure.) The failure occurred while driving which was indicated by a “popping” sound. It is contextually important to note that the ICCU is responsible for charging the 12v battery, had the 12v battery failed during the duration of my drive I would have experienced a sudden loss of motive power. A sudden loss of motive power is an unacceptable risk to public safety. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem has been reproduced and confirmed to be an ICCU failure by an official Hyundai service center. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Symptoms first appeared February 14, 2026. The first symptom of failure was the signature “pop” sound that the ICCU failure is known for. Only after my drive and upon attempting L1/L2 charging did my dash warning indicate “Check Electric Vehicle System.” I also checked for codes with my OBDII scanner, and it showed no codes.
ICCU failed at ~27,000 miles. Loud pop came from the under the vehicle. Afterwards, car could only accelerate to 35 mph. Dashboard error message told driver there was an electrical issue and advised us to pull over. Car had to be towed. Currently at the dealer awaiting a replacement. Dealership said it could take "weeks or months" to get a replacement part. Sudden loss of propulsion is a safety risk to other drivers. We were on the highway and could not get to speed. ICCU malfunctions appear to be very common with Hyundai EVs. Hyundai appears to be aware that this is a problem but doesn't seem very interested in solving it.
I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway and my car went into “turtle mode “and I made it off the offramp but almost got rear ended. I was half a mile from home so I limp home in a tow truck towed off. It was determined it is the ICCU.
I was on the freeway and went into limp mode and almost got into a traffic accident. My ICCU unit failed after two recalls on it.
ICCU Failure . Car stopped in the middle of the highway. I was able to move over thankfully to the side of the rode. Went into turtle mode and then it had to be Towed to my local Hyundai Dealership
Factory installed Michelin Primacy AS tires with acoustic foam lining. All 4 tires had acoustic foam coming loose and wadding up inside the tire, resulting in extreme vibrations (similar to a severely unbalanced tire) approaching and at highway speeds making vehicle difficult to control. Initially had the tires re-balanced in an attempt to fix before the problem was fully understood, but that solution did not last. Ultimately had the tires dismounted and foam pulled out, then rebalanced.
My car is one of many Hyundai Ioniq 5 vehicles that has experienced an ICCU (Integrated Charging Control Unit) failure. This results in a car that is not drivable, and generally needs to be pulled over within a few miles, as it no longer can be driven above about 35 mph. It also will no longer charge on AC charging (level 1/2), since the ICCU is needing to convert AC -> DC to charge the main battery. This is a very well-known problem that Hyundai is addressing in only a piecemeal fashion. Here is a very long thread about this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Dealer states my ICCU has failed and will be replaced. My vehicle could no longer charge on AC power (level 1 or level 2), and eventually had to be taken to the dealer because it could not be charged at home any longer due to the ICCU failing.
While driving vehicle it flashed warning to check battery and power was severely reduced, limited to about 25 mph. Battery and EV warning triangle appeared. Then within less then a minute it brought up additional warning to "Stop Vehicle and Check Power Supply" and power was further reduced to less than 10-15 mph. Car now also displayed turtle icon. After safely getting to parking spot vehicle began to shut off critical systems or displays intermittently before eventually fully shutting itself off.
After pre warming the car in the garage, I left for work. Three minutes into the drive I heard a single popping sound from the passenger side rear of the car. I then received an error on the dash "Stop Vehicle and check power supply". I them drove 4 more miles to work with the hazards on. Two hours later I attempted to drive it to the dealer and it stopped .5 miles away. Hyundai had it towed the rest of the way.
The Ioniq 5 has a known issue with a part called the ICCU. When the part fails, which it seems to inevitably do despite multiple recall repair visits and software upgrades, the car ceases to be driveable. In advance of this moment when your multi ton vehicle turns into a brick you get a short warning saying pull over, but that is not always possible. The car starts loudly beeping and reduces its max speed to 12 mph, which is not great on the freeway. The ICCU is a huge safety problem, a known issue that Hyundai is well aware of, and the part needs to be redesigned and the NTSB needs to force Hyundai to extend greater warranty protections for this event. This just happened to me, the dealership says they have 8 other ioniq 5's in with the same issue and I am number 9 on an ioniq 5 iccu loaner car waiting list while the part is back ordered for at least one month. My car stopped at a stop light and fully blocked an intersection when it bricked as I came off the freeway, was super scary to sort out in the middle of the road and I was very happy that my twin toddlers were not in the back seat, i was not so happy I had to pay to have the vehicle towed and arrange a comedicly complicated way to pickup my kids due to this known issue parts failure.
Unable to do AC charging due to faulty ICCU. A failing ICCU is dangerous to drive as the car may lose all of its power
The ICCU component failed. I lost propulsion while driving and almost got rear ended. The dealership service department confirmed the ICCU issue. The dealership service department has inspected the vehicle. I had a dead 12v a month prior that I had asked the service department to look at and test the ICCU. They did not test the ICCU. The car warned me 30 seconds maybe less before i lost propulsion.
ICCU failure 5 days ago. Needs to be replaced and the part is on backorder.
P1A9096 ICCU failure ICCU Failed while travelling on interstate. Limp mode limited vehicle to 40MPH top speed. 12V battery was not able to recharge. Became a slow-moving hazard while driving back home a few miles limited to 40MPH during winter conditions. Problem was confirmed by dealership service center No other warnings prior to sudden "pop" and dashboard warning to check EV electrical system.
I first noticed something was wrong when the car only charged to 90% even though I set it to 100%, since I wanted it ready for the storm. I drove normally after that. When I tried to charge again, the breaker tripped. L1 charging also tripped the breaker. V2L didn’t work either. The weird part: the orange light was still on, and it was still charging the 12V battery multiple times. I have a battery monitor and everything looked normal. I was also able to drive the car to the dealer with no issues at all. No warning lights or errors on the dashboard. Dealer diagnosed it as an ICCU failure. Part is on backorder with no ETA
The ICCU failed. The car is at the dealership, availability of the failed part is unknown. The vehicle was no longer able to charge the battery. This could have happened while driving. The dealership has confirmed failure and will replace when a new part is available. Unknown if part has been inspected by others. Hyundai case has been opened. There was no warning. Indication of problem was breaker tripping at charging.
This is an EV vehicle. This is a recurrent problem with the Ioniq 5 and is all over the internet. For me this is the 2nd electrical failure. The first time the accessory batter failed and the ICCU controller failed and had to be replaced. Now its at the shop for the 2nd time for the same failure. Not sure if its the ICCU again or not. In and of itself not a problem to send it off to fix, The major issue is how it fails. There is no warning, If you are on the highway going 70 mph it goes flat... no propulsion. This gives you no or little power to get to a secure spot. It then is only capable of about 20 mph. This is dangerous as hell. The first time it died completely and wouldn't move. For myself, i was lucky i was on a local road. I was driving. For my wife, who drives this car it would be harrowing. This is a recurring problem with this vehicle. A solution has not been found other than to swap parts. Hyundai need to be put on notice for a permanent fix.
My vehicle experienced a failure of the Integrated Charging Control Unit (ICCU), which rendered the vehicle inoperable and required towing to the dealer, where the ICCU failure was confirmed and the vehicle remains available for inspection. The failure created a safety risk due to sudden loss of drivability and the potential for the vehicle to stop unexpectedly. The dealer has stated there is no estimated time of arrival for the replacement ICCU and no loaner vehicle has been provided. A similar ICCU failure occurred approximately one year ago (February 2025) and was repaired within one week, which is why it was not previously reported. Warning messages and drivability issues appeared prior to the failure.
On January 19, 2026, the vehicle lost power while driving and required a tow to the local dealership. After inspection, the dealership determined that the ICCU was at fault and needed to be replaced. The ICCU part was backordered. The vehicle was inoperable for 6 weeks as we waited for the part to be available and installed.
My 2022 Ioniq5 left me stranded late at night in a freezing rainstorm in March of 2024 when I was 75 miles from home at it failed to charge both D/C fast charging and A/C level 2 charging, despite my trying several different chargers. The car gave me the dreaded "Check E/V System" warning when it failed to charge. It turned out to be the notorious ICCU but also the AC inverter, which had to be replaced. It took 12 days. The dealership's initial diagnosis was something draining the 12-volt battery, so I asked if they also replaced that. They said no because it had tested fine, but 9 days after I picked up the car, it did not start because it turned out the 12-volt battery was dead, and my dealership spent 2 days getting Hyundai to approve replacement of the 12-vold under warranty. Last month, 17 January 2026, my Ioniq5 again left me stranded. This time 120 miles from home in a snowstorm. It D/C charged for 10 minutes before the charging stopped and it gave me the dreaded “Check E/V System” warning. I tried two nearby Tesla Superchargers with my Hyundai issued adapter, and they both failed. I had just enough charge to make it to a dealership 110 miles from my home, where the vehicle stayed for nearly a month while they diagnosed and repaired it by replacing the AC inverter (note that had been replaced the last time) and also the AC compressor. The ICCU failures are well-known and well-documented, but the AC inverters that failed on me twice do not seem to be as common and should probably be investigated. In both cases I was stranded on Saturdays when no dealership service departments were open until the following Monday, so I had to pay for a motel overnight, which Hyundai refused to reimburse because I was not at least 150 miles from home.
While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I been on the highway I would not have been able to maintain speed with the likelihood of being stranded in an unsafe location. The dealership reported that the ICCU (internal charge control unit) had failed. This is the second such failure on this car. It has been over 4 weeks since the dealership received the car, and Hyundai has not been able to supply repair parts.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at an undisclosed speed, the message “Check Electrical System Immediately” was displayed. The contact stated that the failure had occurred while the contact's minor children were inside the vehicle. The vehicle was driven to the residence. The vehicle was later towed to the dealer, where it was diagnosed with a failed ICCU and fuse. The contact was informed that the ICCU and fuse needed to be replaced. The vehicle was not repaired. The contact was informed that the parts for the repair were on back order. In addition, the contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V868000 (Electrical System); in February 2025. The contact stated that only the software update was performed. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the vehicle was no longer covered under warranty. The failure mileage was approximately 120,000.
Multiple 12v batteries died within one year of installation; ICCU finally failed at about 3.5 years of ownership. Towed to dealer on January 16, 2026, still no repair as of February 24, 2026.
ICCU failed and my car will not charge. The dealer has diagnosed this issue. Parts are not available to fix this issue. The problem has been reported to the manufacturer but they have no expected delivery date for the needed parts. I was told it could be months.
To my understand, the ICCU keeps shutting down and is causing issues with my car? This is apparently a huge issue with a bunch of Hyundai's from 2022.
My vehicle recently experienced issues charging. It would not charge using a Level 1 or 2 charger, but would allow limited Level 3 charging. After having the vehicle inspected by a Hyundai dealership, they confirmed that the ICCU had failed for the vehicle.
Vehicle experienced sudden loss of propulsion while driving despite indicated remaining battery charge (~13%). Vehicle became immobilized and required towing. Dealer performed static diagnostics after recharging and found no stored fault codes, but no testing was performed to evaluate sudden loss-of-propulsion under load. Manufacturer closed case without investigation. This presents an ongoing safety risk of unexpected propulsion loss in traffic.
While charging at a level 2 charger (6 kW) the car stop charging at 61% for no apparent reason. I was unable to restart charging. Within 2-3 minutes of starting the car and driving, received a warning to “check the vehicle electrical system” and then within another minute or two, another warning to “stop vehicle and check power supply.” I was traveling under 20 mph the entire time.
I am writing to report a serious safety incident involving my 2022 Hyundai Ioniq 5 and to request a thorough investigation and guidance on next steps. On Jan. 3, 2026, at approximately 6:15 p.m. on a snowy day, we parked our car in the driveway of a weekend rental home near Lake Tahoe, CA. The driveway had a slight slope toward the house, and we backed the car down the driveway with the rear of the car facing the house. My husband turned off the car, then all five occupants exited the vehicle, closed the doors, and began unloading items from the trunk. The car began rolling backwards toward us and the house. It only stopped after pinning my husband into a snowbank created by a snowplow. The other three adults and our [XXX] niece narrowly avoided being struck. While pinned behind the vehicle, my husband had to dig out some snow to reach into his pants pocket and retrieve the key fob. I then moved the car forward a few feet to free him. Although he was pinned in the snow, my husband was (thankfully) not seriously injured. After freeing my husband, I put the car in Park and turned it off. In this model, the parking brake engages automatically; there is no separate parking brake button or lever. A few minutes later, without anyone in or near the vehicle, the car again rolled backwards down the driveway into the same snowbank. Tracks in the snow clearly indicate that the wheels rotated and the car rolled; it was not sliding on ice with the brakes applied. In other words, the parking brake and/or Park mechanism failed to hold the vehicle in place in sub freezing, snowy conditions. The temperature at this location and time was in the mid 20s °F. After returning home from our trip, we took the car to our Hyundai service center, which has performed all maintenance since we purchased it in 2022. The service center performed all standard diagnostics but was unable to replicate the failure conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ICCU on this vehicle has been replaced twice, 10/25 and 1/26. The failure of the unit on stopped any movement of the car,leaving me stranded on busy highways. I have had all software updates performed prior to these failures
Iccu failure unable to charge or drive
The ICCU stopped working while I was charging with level 2 overnight. DC fast charging still works but car failed to charge with level 1 or 2. Warranty repair. Car is in dealer for approx 4+ weeks.
The ICCU has failed. This component was replaced approximately one year ago as part of a recall, but it has failed again. The vehicle is currently parked and cannot be driven until Hyundai provides a replacement part, which may take up to three months. The failure presents a safety concern, as the vehicle can shut off while driving and leave the driver stranded. The Hyundai dealership has confirmed that the replacement part provided by Hyundai—the ICCU—is the component that failed. There were no prior warning signs of failure, other than the vehicle refusing to charge on a Level 2 charger.
My 2022 Hyundai Ioniq 5 has experienced two ICCU (Integrated Charging Control Unit) failures, both completely immobilizing the vehicle. •First failure: November 2024 •Second failure: December 31, 2025 (confirmed by dealer 1/13/26) •Downtime: Over 45 days total •All recall work and maintenance were performed at the same Hyundai dealer, under active warranty, but the recall did not prevent the second failure. Safety Risk: These ICCU failures cause sudden loss of propulsion, leaving the vehicle stranded and creating a serious safety hazard. The second failure after recall indicates the repair is inadequate. Luckily mine failed at home before departing for an errand, but I am gravely concerned about others not as fortunate or for myself should the issue recur while I am traveling on a public road. Examples of this are reported online in a variety of forums. Widespread Issue: Thousands of owners report similar ICCU failures, often after recall repairs, on forums and social media. There is also ongoing Canadian litigation addressing the same defect. Requested Action: •Investigate repeated ICCU failures in Hyundai/Kia EVs •Evaluate the adequacy of recall repairs •Require Hyundai to implement a permanent fix •Take appropriate safety action to protect vehicle owners