2017 Hyundai Santa Fe Complaint Log

VEHICLE HAS INTERMITTENT STARTING ISSUES. STARTS WHEN IT WANTS TOO. CAR IS ONLY 18 MONTHS OLD 17,100 MILES. 2 DAYS IN ROW CAR WOULDN'T TURN OVER BUT EVERYTHING IN THE CAR WORKED. LIGHTS, RADIO, POWER WINDOWS ETC. COMPUTER WASN'T DETECTING KEY THAT WAS IN MY HAND.

My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why ??? The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!

STEERING WHEEL BEGAN TO GET HARD LIKE STICKY WHEN TURN IT OVER RIGHT OR LEFT, NEEDING MORE POWER TO DRIVE THE VEHICLE AND PUTTING ME IN RISK WHEN REACH 60 MILES PER HOUR

STICKY STEERING WHEEL WHEN TRAVELING ON STRAIGHT ROADWAYS AND HIGHWAYS ABOVE 40 MPH. I NOTICED A SLIGHT STICK TO THE STEERING WHEEL WHILE TRAVELING ON THE FREEWAY OR ON A STRAIGHT ROAD ABOVE 40 MPH. THIS PROBLEM STARTED AT 15,000 MILES. THE STEERING WHEEL TENDS TO STICK WHEN TRYING TO TRACK STRAIGHT WHICH CAUSES ME TO CONSISTENTLY SWERVE WHILE TRYING TO CORRECT. WE TOOK IT TO THE DEALERSHIP WHERE THEY WERE ABLE TO IDENTIFY THE ISSUE AS A BAD MDPS UNIT (STEERING COLUMN SHAFT ASSEMBLY) PART#56310-2W840. WHILE AT THE SHOP, I DECIDED TO DO SOME RESEARCH ON MY OWN AND FOUND THAT THIS UNIT HAS BEEN IDENTIFIED IN OTHER MAKES AND MODELS AS A BAD UNIT DUE TO A RUBBER COUPLER INSIDE THE MDPS AND HYUNDAI HAS EXTENDED THE WARRANTY ON THESE PARTS. I BELIEVE THAT THERE SHOULD BE AN EXTENDED WARRANTY ON THIS PART BEYOND THE FACTORY WARRANTY FOR THE 2017 HYUNDAI SANTA FE. WE HAVE OWNED THIS CAR FOR 1 YEAR 11 MOS AND IT CURRENTLY HAS 16261 MILES. NOTES FROM DEALERSHIP TECH: " THE STEERING WAS STICKING. THE COLUMN WAS AT FAULT INTERNAL FAILURE. I WAS UNABLE TO ISOLATE WHAT PART OF THE MOTOR DRIVEN STEERING UNIT WAS THE ROOT CUASE OF THE STICKING. ALL PARTS TESTED GOOD BUT I STILL HAD THE ISSUE. I PERFORMED A STEERING WHEEL CALIBRATION AND RESET THE STEERING FEEL ZERO. I REDROVE THE CAR AND NOTED AFTER DRIVING ON A STRAIGHT LEVEL ROAD AND 40-60 MPH SPEEDS THAT WHEN I MOVED THE STEERING LEFT OR RIGHT THAT THERE WAS A NOTICABLE STICKING. BEFORE THE STEERING FELT LIKE IT HAD ASSIST. I REPLACED THE MDPS COMPLETE UNIT RESET THE TOW VARIANT CODED AND DROVE THE CAR AGAIN"

SUNROOF EXPLODED DRIVING AT SPEED LIMIT ON FREEWAY,DRY,CLEAR,NO SNOW,NO VEHICLES NEAR,ESP IN FRONT OF VEHICLE.LOUD BANG,THOUGHT TIRE BLEW OUT,PULLED OVER,SAW ROOF GLASS BROKEN.WIND SCREEN WAS FORWARD,SO NO GLASS PARTICLES RAINED DOWN,BUT THIS IS SAFETY HAZARD AS L OFTEN DRIVE MY CHILDREN & GRANDCHILDREN IN THIS VEHICLE.

WHILE GOING DOWN THE INTERSTATE, THE STEERING BECAME VERY DIFFICULT TO CONTROL. IT WAS IF THE POWER STEERING HAD DISAPPEARED. VERY SCARY. UNFORTUNATELY, THIS IS AN ONGOING ISSUE. SINCE THAT TIME IT HAS HAPPENED REPEATEDLY. WENT TO THE DEALERSHIP IN SAVANNAH GEORGIA, THEY WERE NOT VERY RESPONSIVE. GOING TO MAKE AN APPOINTMENT TO HAVE THIS FIXED. A GOOGLE SEARCH INDICATED THERE ARE OTHERS THIS HAPPENED TO AS WELL.

WHEN ACCELERATING FROM A DEAD STOP OR NEARLY A DEAD STOP THE CAR DOES NOT ACCELERATE SMOOTHLY. THERE SEEMS TO BE A PAUSE AND THEN IT ACCELERATES QUICKLY, THIS CAUSED A FAMILY MEMBER TO HIT A CAR IN A PARKING LOT.

WHILE DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH, THE VEHICLE DRIFTS TO THE LEFT AND RIGHT. I HAVE TO OVER CORRECT THE STEERING AND FORCE THE VEHICLE TO STAY STRAIGHT. THE DEALER PERFORMED AN ALIGNMENT. HOWEVER; IT DID NOT CORRECT THE ISSUE. I'M AFRAID FOR OUR SAFETY.

WHILE DRIVING HIGHWAY SPEED, STEERING WHEEL FEELS LIKE IT GETS STUCK WHILE TRYING TO MAINTAIN STEERING. AS YOU TURN THE STEERING WHEEL LEFT TO RIGHT AND RIGHT TO LEFT TRYING TO MAINTAIN LANE IT FEELS LIKE THE STEERING WHEEL CATCHES EACH TIME YOU SLIGHTLY TURN THE STEERING WHEEL AND CAUSES YOU TO OVER CORRECT MAKING IT DIFFICULT TO MAINTAIN LANE. FEEL IT IS A SAFETY ISSUE, ESPECIALLY AT HIGHWAY SPEEDS. THERE HAVE BEEN TIMES WHERE I OVERCORRECTED AND THE CAR VEERED OUT OF ITS LANE. VEHICLE HAS BEEN TAKEN TO DEALER TWICE SO FAR AND THEY SAY THEY CAN'T RECREATE THE SITUATION, EVEN THOUGH I DROVE THE CAR WITH SERVICE PERSON IN IT AND THE "STICKING" OCCURRED WHILE I DROVE IT.

VEHICLE ALMOST STALLED WHEN ACCELERATING FROM A SLOW SPEEDS. THIS HAPPENED SEVERAL TIMES IN THE PAST ESPECIALLY WHEN TAKING TURNS . DANGEROUS WHEN TRYING TO MERGE ONTO TRAFFIC LANES . THIS HAPPENED SEVERAL TIMES AND FORTUNATELY DIDN'T END UP IN ACCIDENT . HAPPENS IN DRIVE MODES ECO, NORMAL ..CALLED DEALER AND THEY ARE NOT AWARE OF SUCH AN ISSUE BUT SEVERAL INCIDENTS REPORTED ONLINE .

I HAD MY CAR FOR 12 MONTHS I BOUGHT BRAN NEW. IT HAS STALED AND TURN OFF ON ME AT LEAST 5 TIMES. THIS IS A SAFETY ISSUE ESPECIALLY ON THE FREEWAY THE CAR LOSES POWER AND STOPS.THAN BEFORE IT STOPS MAKES A KNOCKING NOISE.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED PER AN UNKNOWN RECALL REGARDING THE ENGINE. WHILE ATTEMPTING TO ACCELERATE TO APPROXIMATELY 60 MPH, THE RPMS DRASTICALLY REDUCED AND FAILED TO INCREASE. THE CONTACT TOOK THE VEHICLE TO ROUTE 2 HYUNDAI (LOCATED AT 743 NORTH MAIN STREET, LEOMINSTER, MA 01453, 978-534-999) WHERE THE RECALL REPAIR WAS ATTEMPTED SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS UNABLE TO PROVIDE THE REPAIR SPECIFICS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

MY 2017 SANTA FE SPORT WITH THE 2.0 TURBO ENGINE, HESITATES ALL THE TIME WHILE ATTEMPTING TO ACCELERATE OR MAKE A TURN FOR APROX. 1-2 SECONDS, THUS IT MAKES FOR A HAZARDOUS SITUATION, ESPECIALLY WHEN YOU'RE TURNING IN FRONT OF ON COMING TRAFFIC.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD RATTLING, ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ROGER BEASLEY HYUNDAI (24795 I-35, KYLE, TX 78640, (512) 262-2020) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

WHEN TURNING LEFT OR RIGHT FROM A STOP OR LOW SPEED (<10 MPH) ON A PAVED CITY STREET, INTERMITTENTLY THE VEHICLE WILL NOT RESPOND TO MY GAS PEDAL. I CAN HAVE THE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WILL NOT ACCELERATE. ONLY AFTER 1.5 TO 2.0 SECONDS WILL THE CAR REACT, AND WHEN IT DOES, IT IS VIOLENTLY FAST. THIS CAUSES ISSUES WHEN MAKING LEFT TURNS BECAUSE YOU'RE GOING INTO ONCOMING TRAFFIC WITH A VEHICLE THAT IS STALLING FOR ALMOST 2 SECONDS BEFORE THE CAR BEGINS TO MOVE FORWARD (VIOLENTLY).

SEVERE HESITATION WHEN COMING OUT OF A SHARP TURN. ALSO HAPPENS UPON ACCELERATION AFTER A TRAFFIC LIGHT. HAPPENING MORE FREQUENTLY AS TIME GOES ON CURRENTLY 13K MILES ON VEHICLE. HAPPENS ALMOST EVERY DRIVING TRIP BUT PUT TODAYS DATE ON IT AS IT HAPPENED LAST TODAY 8/1/18.

THIS IS THE THIRD OCCASSION WHERE MY 2017 SANTA FE WILL NOT START. WHEN I TURN THE KEYS IN THE IGNITION THERE IS NO SOUND AT ALL, NO ELECTRICITY IS BEING SENT TO START THE ENGINE. HOWEVER, ALL MY LIGHTS AND RADIO FUNTIONS WORK JUST FINE. AFTER A WHILE THE IT WILL WORK AGAIN. MY BATTERY HAS BEEN TESTED AND SHOWN TO BE WORKING FINE. I LEAVE NO INTERIOR LIGHTS ON AND CANT FIGURE OUT WHAT CHANGES TO MAKE IT START WORKING .

MY 2017 HYUNDAI SANTA FE HESITATES WHEN ACCELERATING. CAN BE VERY DANGEROUS WHEN AVOIDING TRAFFIC OR MOVING THROUGH TRAFFIC.

FAILURE TO ACCELERATE FROM A STOP POSITION. PULLED OFF THE HIGHWAY ONTO THE OFF RAMP. CAME TO A STOP THEN TRIED TO TURN LEFT. VEHICLE BARELY MOVED AND HAD TO ACCELERATE TO OVER 2500 RPM AND SEVERAL SECONDS LATER TO GET THE VEHICLE BARELY MOVING. PULLED OFF THE ROAD, PUT THE VEHICLE INTO MANUAL SHIFT MODE TO FIND THE TRANSMISSION IS LOCKED INTO 4TH GEAR AND CANNOT BE DOWNSHIFTED TO 1ST. VEHICLE CONTINUED TO BE LOCKED INTO 4TH GEAR AFTER EACH STOP. TURNING OFF THE VEHICLE AND RESTARTING TEMPORARILY CORRECTS THE PROBLEM. POTENTIAL MAJOR SAFETY ISSUE. VEHICLE NOW WITH DEALER TO RESOLVE

VEHICLE HAS INTERMITTENT STARTING ISSUES SIMILAR TO A LOW OR DEAD BATTERY. WILL ONLY START WHEN IT WANTS. USUALLY HAPPENS AT FIRST START OF THE DAY OR LATE AFTERNOON. PUTTING VEHICLE IN DRIVE IS HARDER THAN NORMAL. TRANSMISSION GEAR SHIFTS HAVE HARD JERKING FEEL.

The steering is sticky or notchy, it gets stuck like it moves around grooves instead of being linear. Since its not linear, every notchy movement requires a correction towards the opposite side and that results in over correction and this way the car is zig-zaggy. This becomes very prominent as speeds more than 40 mph, and quite significant on highways. Several time reporting to dealer, over the 6+ years of ownership, they have failed to recognize the issue and provide a fix. Several people have reported the same and can be viewed by searching for sticky steering problem and its not restricted to sante fe models. This is highly dangerous on the highways constantly having to correct and overcorrect and increases driver fatigue. Hyundai fails to recognize this hazardous steering issue and provide a voluntary fix or recall.

UPON MOVING AFTER COMPLETE STOP AND TURNING VEHICLE TO RIGHT OR LEFT, THERE IS HESITATION BEFORE THERE IS THROTTLE RESPONSE. IT OCCURS MORE OFTEN IF WHILE INITIALLY MAKING A TURN AND ANY SIZE BUMP OR POTHOLE IS ENCOUNTERED. A VERY DANGEROUS SITUATION AS THERE IS NO WAY TO MAKE AN AVOIDANCE MANEUVER IF NECESSARY SINCE THERE IS NO IMMEDIATE THROTTLE RESPONSE. THE SAME SITUATION OCCURS WHEN AT SLOW SPEEDS A POTHOLE OR BUMP IS ENCOUNTERED DURING A TURN. AGAIN, DANGEROUS, BECAUSE WITHOUT A RESPONSIVE THROTTLE NO AVOIDANCE MANEUVER IS POSSIBLE. N.B. I PUT TODAY'S DATE BECAUSE THE "FIELD IS REQUIRED". IT OCCURS ON A DAILY BASIS, NONETHELESS.

I HAVE HAD 2 INCIDENTS NOW WHERE THE STEERING WHEEL LOCKS UP WHEN I'VE MADE A LEFT HAND TURN. THE LIGHT SHOWING A VEHICLE ON A HILL POPS ON AND OFF WHEN THIS HAPPENS. IT IS REALLY SCARY

ACCELERATION ISSUES. ON AT LEAST TWO SEPARATE OCCASIONS, ACCELERATION FROM A STOP RESULTED IN THE CAR STAYING AT THE SAME SPEED. HAD TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY SEVERAL TIMES TO GET IT MOVING. NORMALLY, APPLYING THROTTLE PUSHES INDIVIDUALS BACK ON THEIR SEATS. CAR WAS TAKEN TO LAUREL HYUNDAI AND PER THE TECHS "UNABLE TO REPLICATE CUSTOMERS CONCERN ON ROAD TEST, NO CODES STORED OR PRESENT IN SYSTEM, NO TAB'S FOR CONCERN FOUND". LOOKING AT GETTING RID OF THIS VEHICLE DUE TO THIS SERIOUS SAFETY ISSUE.

RIM PAINT PEELING AT 9000 MILES HAPPENING ALL OVER COUNTRY RIMS NEED TO BE RECALLED I HAVE 5 SPOKE Y RIMS 19 ' INCH CAR HESITATES FROM DEADSTOP SAFETY ISSUE ALL OVER INTERNET FROM OTHER CAR OWNERS

AFTER ABOUT 30 MINUTES OF DRIVING AT OR NEAR HIGHWAY SPEEDS THE STEERING BECOMES "STICKY" AND REQUIRES THE DRIVER "BREAK" THE "STUCK" STEERING WHEEL AND IT RESULTS IN A FORCED OVERCORRECTION THAT MAKES THE VEHICLE DRIFT FROM ONE SIDE OF THE LANE TO THE OTHER. THIS IS CONTINUOUS PROBLEM ONCE IT BEGINS AS CONSTANT STEERING INPUT IS REQUIRED TO KEEP A VEHICLE IN A STRAIGHT LINE. AT A MINIMUM, IT IS ANNOYING AND EXHAUSTING ON LONG TRIPS. THE REAL ISSUE IS SAFETY. THE FORCED OVERCORRECTION IS A SERIOUS SAFETY ISSUE ON NARROW COUNTRY ROADS AS IT WILL FORCE THE VEHICLE INTO THE ONCOMING TRAFFIC LANE OR CLOSE TO THE DITCH ON THE RIGHT SIDE OF THE ROAD. THE DEALER CANNOT RECREATE THE PROBLEM WHEN I TAKE IT IN BECAUSE THE PROBLEM ONLY EMERGES AFTER ABOUT 30 MINUTES OF HIGHWAY DRIVING. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI NEEDS TO ADDRESS IT.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE LOST ACCELERATION WHILE MAKING A LEFT TURN. THE CONTACT CONTINUALLY DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE FORWARD. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. DEALER MADE SOFTWARE UPDATE ON 4/2/2018 AND CONTACT HAS HAD NO ISSUES SINCE. THE FAILURE MILEAGE WAS 1,100. *TT

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WITHIN A DAY OF THE CONTACT OWNING THE VEHICLE, A PASSERBY ALERTED THE CONTACT TO THE FACT THAT THE REAR WHEELS WERE WOBBLING AND SHAKING ABNORMALLY. THE DEALER (DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638, 609-871-2800) STATED THAT THE ROTORS NEEDED TO BE REPLACED AND THE DRIVING CONDITION WOULD RETURN TO NORMAL WITHIN A WEEK. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED A CORRECT DIAGNOSIS TO REPAIR THE VEHICLE. THE CONTACT CONTINUED TO BE INFORMED BY OTHER DRIVERS ON THE ROAD THAT THE VEHICLE'S REAR SUSPENSION WAS UNSTABLE. THE SAME DEALER FURTHER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED BEFORE IT WAS SOLD TO THE CONTACT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN INSPECTION FACILITY TO DETERMINE IF THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

AT LOW SPEED AND PULLING OUT TO TRAFFIC, AT TOMES THERE IS NO POWER FOR 3 TO 5 SECONDS, VERY DANGEROUS WHEN PULLING INTO TRAFFIC.

THE VEHICLE FROM TIME TO TIME ABOUT ONCE A WEEK STALLS WHILE ACCELERATING, IT HAPPENED SO FAR WHILE DOING A LEFT TURN ON LOCAL STREETS. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT

I WAS IN AN ACCIDENT TRAVELING APPROX 20MPH ON A CITY STREET WHEN I HYDROPLANED AND HIT A STATIONARY LIGHT POLE HEAD ON. MY FRONTAL AIR BAG NEVER DEPLOYED. MY HEAD STRUCK THE WINDSHIELD, CREATED SIGNIFICANT WINSHIELD DAMAGE. THE OVER ALL DAMAGE TO THE FRONT END, WINSHIELD, FRONT END UNDER THE CAR DAMAGE THAT RESULTED IN THE CAR BEING TOTALED OUT. MY CONCERN IS THAT MY FRONTAL DRIVER SIDE AIRBAGS NEVER DEPLOYED

THE SANTA FE SPORT WAS PURCHASED IN JULY OF 2017. WHEN TAKING OFF FROM A REDLIGHT OR WHILE DRIVING AT A STEADY MOMENTUM ON THE ROAD, THE ACCELERATION DROPS SIGNIFICANTLY AND THE RPMS BEGIN TO REV UP HIGH, BOUNCING UP AND DOWN, BUT THE SANTA FE SPORT WILL STALL. WHILE ON THE HIGHWAY, THE ISSUE CONTINUES AND PANIC SENTS IN DUE TO THE CARS BEHIND US CAN REAR END THE SANTA FE SPORT. NO MATTER HOW FAR OR HARD THE GAS PEDAL IS PRESSED THE SANTA FE SPORT WILL STALL. ALL WHILE NO "ENGINE LIGHT" TURNS ON. TOOK THE SANTA FE SPORT FOR SERVICE TO THE DEALER OVER 6 TIMES BETWEEN 2017 AND 2018 AND ONLY AN EMS PART WAS REPLACED. THE PROBLEM CONTINUES MOSTLY IN VERY BAD TRAFFIC, AGAIN VERY CONCERNING FOR SAFETY. THE SANTA FE SPORT NEEDS TO BE TURNED OFF AND BACK ON IN ORDER FOR THE PROBLEM TO CEASE. NO MATTER WHAT DRIVE MODE IT IS IN (ECO; SPORT; NORMAL) THE ISSUE PERSISTS. WE PURCHASED A BRAND NEW 2017 SANTA FE SPORT RIGHT OFF THE LOT WHICH HAS BEEN PAID FOR AND IT IS UNFAIR THAT WE ARE STILL PAYING WHAT SEEMS LIKE OUR LIVES WE CONTINUE TO SPEND MORE WITH GAS, TOLLS, TRAVEL AND TIME FROM WORK TO TAKE THE SANTA FE SPORT IN FOR SERVICE AND WE DO NOT GET REFUNDED FOR THIS.

I WAS PULLING ONTO THE HIGHWAY AND COMING UP TO SPEED, GOING APPROXIMATELY 50 MILES PER HOUR, WHEN I HEARD A LOUD NOISE, LIKE A 'CRACK' OR A 'BOOM.' IT QUICKLY BECAME CLEAR THAT MY GLASS SUNROOF HAD BURST AND THERE WERE GLASS PIECES RAINING DOWN ON THE SUN SCREEN, WHICH THANKFULLY HAD BEEN CLOSED. NO INJURIES WERE SUSTAINED.

THE DIGITAL SPEEDOMETER DISAPPEARED AND THE SOFTWARE FUNCTIONALITY TO ENABLE IT ALSO DISAPPEARED WHILE DRIVING ON A STREET.

TL* THE CONTACT'S CLIENT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT WAS A LAWYER AND STATED THAT HIS CLIENT'S VEHICLE STALLED. THE CLIENT ATTEMPTED TO MERGE ONTO THE HIGHWAY, BUT COULD NOT ENTER THE ONRAMP BECAUSE THE VEHICLE STALLED. THE VEHICLE WAS IMMEDIATELY PULLED OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DANBURY HYUNDAI (102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT DID NOT KNOW IF HIS CLIENT'S VEHICLE WAS REPAIRED BECAUSE THE MECHANIC DID NOT PROVIDE A STRAIGHT ANSWER. THE CONTACT'S CLIENT WAS INSTRUCTED BY THE LAWYER NOT TO RETRIEVE THE VEHICLE UNTIL THERE WAS CONFIRMATION THAT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE MANAGER WAS ASSIGNED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000.

PURCHASED CAR IN JUNE 2017 AND CURRENTLY HAVE APPROX. 5100 MILES. WHEN GOING FROM A STANDSTILL STOP OR A SLOW ROLLING START (EXITING A DRIVEWAY) THE ACCELERATION IS LACKING. CAR WILL GO HIGH RPMS BUT NO SPEED. AND WHEN ATTEMPTING TO MERGE ONTO A ROAD WAY IT HAS BECOME A SAFETY CONCERN AS APPROACHING CARS FROM THE REAR CLOSE WHAT WAS A SAFE DISTANCE TO BEING ON TOP OF THE BUMPER IN NO TIME SINCE I CAN NOT ACCELERATE. 0-40 CAN TAKE UPWARDS OF 30 SECONDS WITH PEDAL DEPRESSED FULL. CAR WAS TAKEN IN FOR SERVICE AT DEALER IN DECEMBER 2017 AND WAS "CORRECTED". NOW THE PROBLEM HAS BECOME WORSE AND CAR WILL PRODUCE PROBLEM MORE FREQENTLY AND IN ANY DRIVING CONDITION TO INCLUDE BEING IN TRAFFIC. THE ONLY WAY I CAN SOMEWHAT CORRECT THE ISSUES (AND FIGURED IT OUT DURING TRIAL AND ERROR) IS TO TURN THE DRIVE MODE TO SPORT AND TURN OFF TRACTION CONTROL. WHEN CAR IS IN ECO THE PROBLEM IS MUCH MORE SERVE AND IN NORMAL IT FREQUENTLY HAPPENS. I DO NOT FEEL I SHOULD HAVE TO ADJUST OR TURN OFF SYSTEMS IN A VEHICLE TO MAKE IT SAFE TO DRIVE NOR SHOULD I HAVE A VEHICLE I CAN NOT DRIVE AT SAFE SPEEDS.

WHEN DRIVING, AND NOT ALL THE TIME I HAVE TO FIGHT THE CAR TO KEEP DRIVING STRAIGHT. ON HIGHWAYS WHEN IT HAPPENS, THE CAR IS ALL OVER THE ROAD. BROUGHT TO DEALERSHIP, THEY HAD THE CAR FOR A WEEK, AND COULD NOT FIND THE PROBLEM OR FIX. DID NOT START TILL I HAD THE CAR FOR OVER A YEAR. CAR HAS 20,000 MILES ON IT.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE HAVING AN OIL CHANGE PERFORMED ON THE VEHICLE, THE LOCAL DEALER BEGAN TO INSPECT THE VEHICLE FOR A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GOSCH HYUNDAI, 100 CARRIAGE CIRCLE, HEMET, CA 92545) STATED THAT THE INSPECTION TOOL WAS NOT AVAILABLE, BUT WAS ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON DECEMBER 11, 2017 AFTER DARK, DOWN A MOUNTAIN PASS IN COLORADO, AT 55 MPH, ALL OF THE LIGHTS - INTERIOR AND EXTERIOR - FAILED (TURNED OFF) MOMENTARILY. WHEN MY HUSBAND HIT THE BRAKES, HE COULD SEE THE BRAKE LIGHTS ACTIVATE IN THE REAR VIEW MIRROR. AFTER PLAYING WITH THE HEADLIGHT CONTROLS FOR A FEW SECONDS, EVERYTHING CAME BACK ON. THIS HAPPENED AS MY HUSBAND WAS SWITCHING FROM THE HIGH BEAMS TO THE LOW BEAMS. EVEN THOUGH THE INTERIOR (DASHBOARD) LIGHTS WERE OFF, THE RADIO CONTINUED TO PLAY.

## VIN PASSED ## ## THE LOW FUEL LIGHT ON MY 2017 HYUNDAI SANTA FE SPORT DOES NOT ILLUMINATE OR BEEP TO NOTIFY ME OF LOW FUEL. I WAS DOWN TO ALMOST 10 MILES LEFT BEFORE I REALIZED I WAS ALMOST ON EMPTY. DEALERSHIP HAS CHECKED CODES AND TOLD ME THERE ARE NO FAULTY CODES. NOW INHAVE TONTAKE IT IN AGAIN AND LET THEM KNOW THAT IT STILL DOESNT WORK.. I AM LEAVING IT ON EMPTY SO THEY CAN SEE HOW THE LIGHT DOESNT TURN ON

THE DRIVER SEAT MAKES SQUEAKING NOISES ALL THE TIME. I CANT MOVE IN MY SEAT WITHOUT THESE LOUD AND ANNOYING SQUEAKING NOISES COMING FROM THE BACK OF THE SEAT

2017 HYUNDAI SANTE FE SE, WHEN FIRST PURCHASED I FELT HESITATION, ACCORDING TO DEALER THEY WAS A UPDATE FOR THE COMPUTER, I TOOK IT IN FOR UPDATE WHICH ACTUALLY DID NOT MAKE A DIFFERENCE. AT TIMES WHEN GETTING IN VEHICLE TO DRIVE OFF AND PUT IN GEAR IT WOULD NOT MOVE. TOOK TO DEALER FOR SERVICE TECH DROVE CAR HOME AND STATED THAT THERE WAS NO ISSUES. AFTER THAT I STOPPED USING VEHICLE. I SENT HYUNDAI CONSUMER AFFAIRS A COMPLAINT AND THEY BRUSHED IT OFF. SINCE I DIDNT BUY THE VEHICLE AT THE DEALER I TOOK FOR SERVICE THEY COULD NOT GIVE ME A LONER. SUSPENSION HAS A DEFECT CHANGED TIRES AT 15000 MILES DUE TO HUMMING FROM REAR, HAD VEHICLE ALIGNED AND NEW TIRES 6 MONTHS LATER TIRES ARE WORN HYUNDAI HAS SUSPENSION ISSUES. LAST, SO FAR IS ENGINE KNOCKS WHEN STARTING VEHICLE. ITS A SHAME THAT WE HAVE TO MAKE PAYMENTS ON VEHICLE THAT DONT SERVE OUR NEEDS AND HYUNDAI DOES NOT CARE BUT TO HAVE THERE PAYMENTS ON TIME. I CONTACTED MY ATTORNEY, PLANNING TO DROP OFF AT DEALER AND RETURN TO HYUNDAI SO THE FINANCE COMPANY CAN TAKE IT BACK EITHER I GET MY ISSUES FIXED JUST LIKE EVERYBODY ELSE SHOULD OR I STOP PAYING AND TAKE IT BACK. IF YOU ANYBODY THAT IS INTERESTED IN BUYING A HYUNDAI VEHICLE LIKE OURS SEND THEM ELSEWHERE.

THE PANORAMIC SUN ROOF EXPLODED WHILE THE CAR WAS PARKERD AND ENGINE RUNNINGTHE TEMPATURE WAS 77 DEGREES. AFTER SOME INTERNET FOLLOW UP IT SEEMS THIS IS THE #1 PROBLEM IN CANADA AND THERE HAS BEEN AND ON GOING CLASS ACTION LAWSUIT IN THE USA FOR THE PAST 5 YEARS. BOTH THE DEALERSHIP AND HUYNDAI KNEW OF THE PROBLEM AND IT WAS FIX UNDER WARRANTY, 1YEAR OLD WITH 9000 MILES. HAD THIS HAPPENED A FREEWAY SPEED WE PROBALLY WOULD HAVE BEEN KILLED ALONG WITH OTHERS. THEY ARE REPLACING THE GLASS ROOFS WITH THE SAME GLASS ROOFS WITH NO FIXES DONE HYUNDAI AND SISTER COMPANY KIA HAVE KNOW OF THIS PROBLEM SINCE BEFORE THE CLASS ACTION SUIT STARTED IN 2012 AND HAVE SEND BULLITTENS TO DEALERSHIPS BUT NO RECALLS THIS IS A MAJOR SAFTEY ISSUE AND NEEDS TO BE INVESTIGATED AND NOT JUST COVERED UP BY THE CAR COMPANYS. I HAVE APROX 100 PHOTOS AND CAN NOT DOWN LOAD TO YOUR SITE FOR SOME REASON CURRENTLY I CAN TRY LATER OR MAYBE IF YOU HAVE A EMAIL OR SOMETHING I CAN DO THAT TOO, LET ME KNOW. THIS HAPPENED NOVEMBER 11, 2017 THE CAR WAS BOUGHT IN THE USA KEPT IN THE USA BY USA CITIZENS

THE PASSENGER SEAT BELT WARNING CHIME IS INOPERABLE. ONLY THE DASHBOARD LIGHT OPERATES. THIS OCCURS WHEN THE VEHICLE IS MOVING WITH A PASSENGER ON BOARD WHO HAS NOT BUCKLED UP WITH THE SEAT BELT.

9/18/17 WHILE DRIVING ON HIGHWAY AT 65 MPH THE ABS LIGHT CAME ON AND THE VEHICLE WHILE TRYING TO ACCELERATE MOVED SLOW AS IF TO NOT WANT TO SHIFT. I GOT TO THE SIDE OF THE FREEWAY AND TURNED THE VEHICLE OFF AND WHEN I RE STARTED A FEW MINUETS LATER THE LIGHT WENT OUT AND VEHICLE OPERATED WITHOUT OUT PROBLEM. I MADE APPOINTMENT WITH DEALERSHIP FOR 9/26/17. THEY DID SOME RECALL ITEMS AND I MENTIONED THE PROBLEM AND WAS TOLD IF THE LIGHT IS OUT IT MAY NOT SHOW UP. THE FAILED TO NOT ON SERVICE ORDER THIS ISSUE. ON 10/24/17 WHILE DRIVING ON FREEWAY AND HAD TRAVELED ABOUT 50 MILES FROM HOME THE ABS LIGHT CAME ON AGAIN AND THIS TIME IT NOTIFIED ME ON THE RADIO SCREEN TO CONTACT BLUE LINK AS THERE WAS A POSSIBLE CONDITION WITH THE BRAKE SYSTEM. I CONTACTED BLUE LINK AND THEY MADE AN APPOINTMENT FOR 10/27/17 AT 8 AM AT THE DEALERSHIP. AFTER 6 HOURS WAITING ON HYUNDAI TECH SUPPORT TO GET BACK WITH THEM TO RUN DIAGNOSTICS. LAST 3 MONTHS VEHICLE MONTHLY REPORT ON VEHICLE SHOWS A PROBLEM WITH THE ABS SYSTEM. THEY CLAIM THEY ARE UNAWARE OF ANY ISSUES.10/24/17

PURCHASED NEW 7/172017 SANTA FE ULTIMATE 2.0T. THIS SUV DOES NOT ACCELERATE AND LAGS ON AN INTERMITTENT BASIS HAPPENS AT A LOWER SPEED AND FROM A STOP. VERY DANGEROUS WHEN MAKING A TURNS AND ENTERING FREEWAY OR TRAFFIC CICLES (ROUNDABOUTS) WHEN DEPRESSING ACCELERATOR AND YOUR VEHICLE SLOWLY MOVES FORWARD AND FAILS TO ACCELERATE TO THE REQUIRED SPEED YOU ARE REQUESTING FOR A SECOND OR MORE. NOW YOU HAVE PLACED YOURSELF IN A VERY DANGEROUS POSITION BECAUSE OFTHIS VEHICLES INABILITY TO RESPOND. THEN ALL OF A SUDDEN IT TAKES OFF. DOES NOT HAPPEN EVERY TIME BUT IS FREQUENT ENOUGH TO BE CONCERNED. HAS HAPPENED CONTINUALLY SINCE NEW. MY WIFE LOVES THE VEHICLE BUT IS AFRAID TO DRIVE IT..NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS BUT THERE ARE CERTAINLY ENOUGH COMPLAINTS THAT SOMEONE SHOULD INVESTIGATE AND GET AFTER HYUNDAI TO FIX THE SITUATION BEFORE SOMEONE GOD FORBID IS KILLED.. OR THAT'S UNFORTUNATELY WHAT IT WILL TAKE TO RESOLVE THIS SERIOUS DEFECT. I LOVE THE VEHICLE ESPECIALLY THE TURBO BUT IT'S SCARY.

The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.

THIS COMPLAINT HAS TO DO WITH THE AEB ( AUTOMATIC EMERGENCY BRAKING ) SYSTEM. THIS WAS A FEATURE THAT LED ME TO PURCHASE THE CAR AND I DISCUSSED IT WITH THE SALESMAN AT LENGTH AT THE TIME I PURCHASED IT. SHORTLY AFTER PURCHASING THE CAR, I STARTED TRYING TO TEST IT TO SEE IF AND HOW IT WORKED. I COULD GET NO INDICATION IT WAS WORKING WITHOUT WRECKING IT. THERE IS SUPPOSED TO BE 3 WARNING STAGES ACCORDING TO THE MANUAL ( 1 A MESSAGE ON LCD WITH WARNING ALARMS, 2 A 2ND COLLISION WARNING MESSAGE AND LIMITED CONTROL OF THE BRAKES, 3 EMERGENCY BRAKING ). I NEVER SAW ANY OF THESE. I TOOK IT BACK TO THE DEALER ALONG WITH A VIDEO IN WHICH I TESTED IT RUNNING OVER PARTY BALLOONS. THEY SAID IT WAS WORKING AS DESIGNED. I WROTE HYUNDAI AMERICA AND THEY SUGGESTED I TAKE TO ANOTHER DEALER WHICH I DID AND THEY SAID THE SAME THING. NO ONE CARES OR IS INTERESTED IN SEEING THAT THE SYSTEM WORKS. I HAVE ATTACHED A COUPLE OF STILL PHOTOS I TOOK FROM MY VIDEO SHOWING JUST BEFORE AND AFTER THE COLLISION WITH THE BALLOONS. I HAVE SEVERAL VIDEOS, I COULD SEND IF INTERESTED. THANK YOU

IT TRIES TO STALL OR HESITATE WHEN MAKING TURNS I LIVE IN CHICAGO AND DRIVE IN TRAFFIC WHEN TURNING INTO TRAFFIC IT SEEMS TO HESITATE FOR 2 OR 3 SEC BEFORE ACCELERATION II AM AFRAID TO DRIVE THIS VEHICLE IN TRAFFIC FROM FEAR WHEN MAKING A TURN I WILL. CAUSE A CAR ACCIDENT

THERE IS A LEAK ON THE DRIVERS SIDE OF THE VEHICLE COMING FROM UNKNOWN DEFECT. EVERY TIME IT RAINS, WATER DRIPS FROM UNDER THE DASH TO THE FLOOR CLOSE TO THE FRAME OF THE CAR.