NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Santa Fe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING OVER 45 MPH DURING COLD WEATHER. *LD *JS
HAD THIS SANTA FE FOR A LITTLE OVER A YEAR. I HAVE NOTICED SEVERAL INSTANCES OF NOT BEING ABLE TO ACCELERATE, OR GAIN SPEED, ESPECIALLY WHEN TURNING OR STARTING FROM A STOPPED POSITION, IT HESITATES TO START TO THE POINT OF ALMOST BEING HIT SEVERAL TIMES. I HAVE TAKEN IT TO DEALER MANY TIMES, AND THEY KEEP TELLING ME ITS THE WAY I AM DRIVING IT THAT THE ENGINE IS LIKE A STANDARD VEHICLE, BUT THAT DOESNT SEEM SAFE TO ME IF I AM TRYING TO START DRIVING AND IT WONT GO. WHEN IT DOES FINALLY DECIDE TO GO, IT TAKES OFF WAY TOO FAST AND IS LIKE, IT FINALLY DECIDES TO SHIFT INTO GEAR. ALSO WHILE IN PARK, ENGINE REVS TO 2500RPM FOR NO REASON OR IDOLS AT THAT RPM. IT FEELS LIKE THE ENGINE IS PULLING THE CAR FORWARD EVEN WHEN IT IS IN PARK I HAVE BEEN GIVEN THE RUN AROUND SO MANY TIMES, I AM TIRED OF IT. I'M NOT HAPPY TO SEE OTHERS HAVE THIS ISSUE, BUT I AM ALSO GLAD THAT OTHERS ARE EXPERIENCING THE SAME PROBLEMS.
ON MAY 31ST I PURCHASE A NEW SANTA FE SPORT AWD 2017 - 21 DAYS AFTER DRVING THE CARD THE DASHBOARD LIGHT WHERE COMING ON FOR TRACKING CONTROL AND DOWNWARD SHIFTING - WHEN I ORIGINALLY CALLED THE DEALERSHIP I WAS TOLD MAYBE I WENT THROUGH A LARGE PUDDLE IF THEY COME ON AGAIN CALL THEM BACK - WITHIN THREE HOURS OF HANGING UP THE PHONE THE SAME PROBLEM STARTED AGAIN - I CALLED THE DEALERSHIP - AND BROUGHT THE CAR IN THEY KEPT THE CAR FOR A MONTH STATING A MASTER TECHNICIAN FROM HYUNDAI WAS LOOKING INTO IT, BUT THEY SEE WHERE THERE WAS AN ISSUE WITH THE SHIFT. BUT THEY WERE NOT ABLE TO TELL ME THE ISSUE BUT IT SEEMED TO BE CURED FOR. WHILE I WAS DRIVING LAST WEEK ON THE HIGHWAY I HEAR A THUMPING SOUND, I THOUGHT I HAD A FLAT TIRE - PULLED OVER NO FLAT - I PROCEEDED TO DRIVE AND THE SOUND CAME BACK - I IMMEDIATELY TURNED AROUND AND BROUGHT IT BACK TO A LOCAL MECHANIC SHOP - THE MECHANIC SHOP INFORMED ME THAT THE RIGHT FRONT AXLE AND SHAFT JOINT WAS BROKEN AND THE CAR WAS UNSAFE TO DRIVE - I HAD THE CAR TOWED TO THE LOCAL DEALERSHIP WHO CONFIRMED THE SAME ISSUE AND REPLACED THE PARTS REQUIRED - THEY INFORMED ME THAT IT WAS VERY POSSIBLE THAT WAS THE REASON WHY THE DASHBOARD LIGHTS ARE COMING ON ORIGINALLY - THE CARD IS BRANCH NEW AND DID NOT EVEN MAKE THREE MONTHS OF OWNERSHIP - I CONTACTED HYUNDAI ORIGINALLY AND MADE A COMPLAINT FOR THE DASHBOARD ,LIGHTS BUT NEVER RECEIVED A REPLY - I SENT AN ADDITIONAL EMAIL IN REGARDS TO THE NEW ISSUE AND INFORMED THEM THAT THEY SHOULD CHECK TO SEE IF PERHAPS THIS MAKE AND MODEL OF THE CARD IS ARE EXPERIENCING A MANUFACTURING DEFECT ----- I ALSO INFORMED THEM THAT I COULD HAVE DIED IF THIS AXLE FAILED WHILE DRIVING ON THE HIGHWAY. - I THINK THERE NEED TO AN INVESTIGATION INTO THE MATTER BEFORE SOMEONE DOES END UP DYING
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING AND THE GEAR IN PARK, THE GEAR AUTOMATICALLY SHIFTED INTO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS STANDING ON THE PASSENGER SIDE WITH THE PASSENGER DOOR OPEN. THE CONTACT JUMPED INTO THE VEHICLE AND APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND PULLED OVER TO THE SIDE OF THE PARKING LOT. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 23,300.
MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AT A SLOW SPEED AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT ALSO OCCURS WHEN VEHICLE IS AT A STOP THEN I STEP ON THE ACCELERATOR. IT IS A SAFETY ISSUE AS THE VEHICLE LAGS WHEN ATTEMPTING TO ENTER TRAFFIC OR THE VEHICLE COULD BE HIT FROM BEHIND WHEN ATTEMPTING TO ACCELERATE AND IT MOMENTARILY DOES NOT RESPOND. THIS OCCURS EACH TIME I DRIVE IT.
AFTER DRIVING FOR ABOUT 15 OR 20 MINUTES THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. BACK AND FORTH I GO CONTINUOUSLY HAVING TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND ONE OTHER OWNER ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. THERE IS DEFINITELY SOMETHING WRONG WITH THE STEERING MECHANISM. I HOPE TO GET IT TO THE DEALERSHIP SOON BUT DON'T HOLD OUT MUCH HOPE THAT THEY'LL BE OF MUCH HELP. PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE AND I'M THINKING MOST OWNERS MAY JUST BE IGNORING IT AND CHOOSING TO LIVE WITH IT. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC.I HAVE OWNED THIS VEHICLE FOR OVER A YEAR AND ONLY STARTED EXPERIENCING THE STEERING ISSUE ABOUT 6 OR7 MONTHS AGO.
CAR HAS SERIOUS, DANGEROUS ACCELERATION PROBLEMS. IT'S MOST NOTICEABLE WHEN TURNING LEFT INTO ONCOMING TRAFFIC. CAR APPEARS TO LOSE ALL POWER WHEN ACCELERATING - HANGING FOR SECONDS WHILE NOTHING HAPPENS. ENGINE HITS REDLINE ALL THE TIME AND IT BARELY GAINS SPEED. CALLED DEALER AND WAS FIRST TOLD "DUAL CLUTCH WILL LEARN DRIVING STYLE." AFTER NOTING CAR HAS 2K MILES WAS THEN TOLD "THE DELAY IS A CHARACTERISTIC OF THAT CAR." THIS IS UNACCEPTABLE AND INCREDIBLY DANGEROUS. I'VE ALMOST BEEN T-BONED MULTIPLE TIMES BECAUSE OF THIS. GOOGLING LED ME TO MANY OTHER REPORTS OF THE SAME ISSUE. THIS VEHICLE NEEDS TO BE RECALLED.
PASSENGER SEATBELT HAS LOOP SEWN INTO STRAP. APPEARS TO BE COMPROMISED. DEALER COULD NOT SAY WHY THE LOOP WAS THERE. HYUNDAI MANUFACTURER WON'T GET BACK TO US.
ENGINE STUMBLES WHEN ACCELERATOR IS PRESSED AT LOW SPEEDS, ESPECIALLY FROM A STOP OR TURNING A CORNER. I CALL IT THROTTLE LAG OR STUMBLING.
MULTIPLE TIMES WHILE ATTEMPTING TO ACCELERATE THE RPMS WILL GO UP AND THE CAR DOES NOT MOVE. WHEN IT FINALLY GOES THE CAR WILL JERK AND THE RPMS FALL. THERE SEEMS TO BE A LOSS OF POWER WHEN THIS HAPPENS. ALSO SEEMS TO HAPPEN WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC, WHICH CAN BECOME DANGEROUS WITH ONCOMING CARS. THIS HAPPENS WHEN ATTEMPTING TO ACCELERATE.
WHILE DRIVING AT 25 MPH, NUMEROUS WARNING LIGHTS ILLUMINATED, INCLUDING LOW TIRES, STEERING, OTHER CODES CONSISTING OF LETTERS. POWER STEERING FAILED, POWER BRAKES FAILED. ENGINE WAS STILL RUNNING. WE WERE ABLE TO PULL THE CAR OFF THE ROAD SAFELY. STEERING WARNING LIGHT STILL ILLUMINATED AS WERE TIRE WARNINGS. THE TIRES WERE FULLY INFLATED, ENGINE STILL RUNNING. WE TURNED THE ENGINE OFF, RAISED THE HOOD TO CHECK FOR THROWN BELT. BELTS WERE INTACT. TRIED TO RESTART THE ENGINE, IT MADE A CLICKING AND A SIZZLING SOUND AND WOULD NOT START. CALLED DEALER, DEALER GAVE NUMBER FOR HYUNDAI ASSURANCE. THEY CAME AND PICKED UP THE CAR. IF WE HAD BEEN DRIVING ANY FASTER, OR IN TRAFFIC, THE AUTOMOBILE'S FAILURE COULD HAVE CAUSED AN ACCIDENT. IF WE HAD BEEN ON THE HIGHWAY, SOMEONE COULD HAVE BEEN HURT OR KILLED. AFTER A COUPLE OF DAYS WE WERE GIVEN A COURTESY CAR. AFTER A WEEK, THE CAR WAS REPAIRED. THE PROBLEM WAS REPORTED AS A FUSE ON THE POSITIVE BATTERY CABLE. CABLE AND BATTERY WERE REPLACED. VEHICLE WAS IN MOTION ON A CITY STREET AT TIME OF FAILURE.
VERY UNSAFE VEHICLE. VEHICLE AS INTERMITTENT ACCELERATION PROBLEMS WHEN TURNING. DECEMBER 15, 2017 1:57 PM 7/8 FULL TANK ENGINE NORMAL TEMP OUTSIDE TEMP 73 PULLING OUT OF PUBLIX SHOPPING CENTER, MAKING RIGHT TURN ONTO 103RD ST. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE FEB 21, 2018 6:26PM JUST FILLED FUEL TANK AND AUTOMATED CARWASH AT SAM'S WHOLESALE CLUB. MADE A RIGHT TURN FROM SAM'S PARKING LOT ONTO YOUNGERMAN DRIVE. PARKING LOT HAS SLIGHT DOWNWARD INCLINE TO STREET LEVEL, RESULTING IN SLIGHT CAR BODY TWISTING. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE APRIL 10, 2018 4:00 P.M. MILEAGE 18092 OUTSIDE TEMPERATURE 60゚ OVER CAST LIGHT SPRINKLE RAIN MAKING A LEFT TURN IN FRONT OF TRAFFIC STEPPED ON THE THROTTLE ONLY PARTIAL RESPONSE; RELEASE THE THROTTLE; STEPPED ON IT AGAIN, STILL ONLY PARTIAL RESPONSE; RELEASE THE THROTTLE A SECOND TIME STEPPED ON IT AND FINALLY HAD FULL THROTTLE RESPONSE. APRIL 17, 2018 18545 MILES TEMP 75゚ 3/4 FUEL. PULLING OUT OF LOWE'S PARKING LOT TURNING RIGHT, NO ACCELERATION. RELEASED THE THROTTLE REAPPLY THE THROTTLE TO GET POWER. APRIL 26, 2018 5:15 P.M. OUTSIDE TEMP 80 DEGREES, SUNNY . 19056 MILES. MAKING A LEFT TURN AND FAILED TO ACCELERATE. VERY LIMITED ACCELERATION DESPITE FULL TANK OF GAS. AFTER ABOUT 10 SECONDS OF MASHING ACCELERATOR TO THE FLOOR, IT FINALLY PICKED UP AND TOOK OFF.
BLINKING AIRBAG LIGHT ON FRONT PANEL AND DASHBOARD WHILE CAR IS MOVING. THIS OCCURS WHEN THERE IS A DRIVER WITH OR WITHOUT A FRONT PASSENGER.
SEVERE HESITATION WHEN TRYING TO ACCELERATE FROM A STOP. OCCURS INTERMITTENTLY AND HAPPENS WHEN TURNING RIGHT OR LEFT. MORE LIKELY TO HAPPEN IF ROAD SURFACE IS ROUGH THAT VEHICLE IS TURNING ONTO. THE VEHICLE WILL BEGIN TO ACCELERATE AND THEN LOSE ACCELERATION. ALTHOUGH PRESSING THE ACCELERATOR THE CAR DOES NOT SPEED UP EVEN THOUGH THE ENGINE REVS UP. AFTER ABOUT 3 OR 4 SECONDS THE VEHICLE THEN RESPONDS AND BEGINS TO ACCELERATE. THIS SITUATION DOES NOT OCCUR ALL THE TIME. IT MAY OCCUR 3 OR 4 TIMES IN A WEEK. THIS IS A SAFETY CONCERN BECAUSE I HAVE ALMOST BEEN HIT FROM BEHIND AS A RESULT OF THE VEHICLE NOT ACCELERATING.
SMART CRUISE CONTROL FAILS TO BRAKE INTERMITTENTLY. IT IS DESIGNED TO MATCH SPEED WITH THE CAR IN FRONT OF IT. IT USUALLY WORKS FINE, UNLESS ANOTHER VEHICLE CUTS IN FRONT, EVEN IF THERE IS ENOUGH TIME TO BRAKE. I HAVE TO SLAM ON THE BRAKES MANUALLY TO AVOID AN ACCIDENT. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I NOW FEAR USING THE CRUISE CONTROL AT ALL, AS IT DOES NOT PERFORM CORRECTLY 100% OF THE TIME. THE DEALER SAID THEY COULD FIND NOTHING WRONG, BUT THIS IS A VERY REAL ISSUE THAT PUTS MY FAMILY AT RISK. THEY HAVE NOW CALLED IN A MASTER TECH FROM HYUNDAI TO LOOK AT IT, BUT I WANTED TO DOCUMENT THIS ISSUE. I NOTICED IT FIRST WITHIN TWO WEEKS OF PURCHASE. HYUNDAI SUPPORT CLOSED MY CASE SEVERAL TIMES WITHOUT ACTION. I BOUGHT IT 5 MONTHS AGO. CURRENT MILEAGE IS 3462, SO IT IS WELL WITHIN WARRANTY.
CAR LEASED IN FEB. 2017. JUST AFTER FINALIZED, NOTICED THIS SERIOUS PROBLEM: THE ACCELERATION AFTER A TURN IS EXTREMELY SLOW AND TAKES AN UNREASONABLE AMOUNT OF TIME CAUSING DANGER OF VEHICLE BEHIND SLAMMING INTO BACK END. UPON ACCELERATING AFTER A TURN THERE IS SO MUCH HESITATION THAT IT CAUSED DRIVER AND PASSENGERS TO LUNGE FORWARD ONCE THE ENGINE KICKS IN. THE LIGHT INDICATING SLIPPING USUALLY COMES ON WHEN THIS HAPPENS AS WELL. MY SON DROVE IT TODAY WITH MY YOUNGER BOY AND THEY WERE ALMOST REAR ENDED. I'VE TALKED TO DEALER TWICE ABOUT THIS.
HAVE OWNED VEHICLE SINCE 12/16. APPROX 6 TIMES THERE HAS BEEN AN ACCELERATION PROBLEM WHEN CHANGING LANES OR TURNING. HAVE PUSHED THE GAS AND NOTHING HAPPENED - ENGINE DOES NOT REV OR RESPOND IN ANY WAY TO THE PRESSING OF THE GAS PEDAL. ITS LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL JUST ALL OF A SUDDEN RE-ENGAGE. NO WARNING LIGHTS; NO INDICATION WHEN IT WILL HAPPEN. FILED COMPLAINT WITH HYUNDAI BUT THEY ARE UNABLE TO RECREATE THE PROBLEM AND/OR WILL NOT ASSIST UNTIL THEY CAN. DEALER HAD CAR FOR TWO WEEKS AND COULD NOT RECREATE SO HYUNDAI CLOSED OUR COMPLAINT. THE DATE ENTERED BELOW IS THE LAST TIME IT HAPPENED.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle stalled with no warning lights illuminated. The contact also stated that the vehicle had been stalling from the time of purchase when making a right or left turn. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,000.
MY WIFE AND I HAVE HAD THE SAME INTERMITTENT PROBLEM SINCE ACQUIRING OUR 2017 SANTA FE BRAND NEW IN THE LATE SPRING OF 2016. WHEN TURNING FROM A STOP OR MAKING A VERY LOW SPEED TURN, AND THEN STARTING TO ACCELERATE, THE VEHICLE WILL STALL AND HESITATE, NOT MOVING OR "CATCHING" FOR 1-2 SECONDS. THIS HAS HAPPENED TO US APPROXIMATELY 6-8 TIMES. AND I'VE NEARLY BEEN REAR-ENDED ON SEVERAL OF THOSE OCCASIONS BECAUSE I WAS STALLED IN FRONT OF TRAFFIC BEHIND ME, ALSO TRYING TO MAKE THE TURN . ONCE I BARELY CLEARED THE INTERSECTION AT A LIGHT WHEN TURNING LEFT, HAVING THE SANTA FE STALL IN THE FACE OF ONCOMING TRAFFIC. I WAS NEARLY BROADSIDED BY SWIFT MOVING, ONCOMING TRAFFIC. SOMEONE IS GOING TO BE KILLED IF THIS PROBLEM IS NOT FULLY ADDRESSED AS SOON AS POSSIBLE. THE PUBLIC NEEDS PROTECTION AND A REMEDY. I CAN'T IMAGINE HYUNDAI IS UNAWARE OF THIS PROBLEM. I DID A QUICK GOOGLE SEARCH ON THE TOPIC, AND FOUND MANY, MANY POSTINGS REGARDING THIS EXACT SAME SET OF CIRCUMSTANCES. THERE WERE HYUNDAI MESSAGE BOARD COMPLAINTS, NHTSA COMPLAINTS, "LEMON" LAW FIRMS WHOA ARE ADVERTISING, SEEKING POTENTIAL 2017 SANTA FE OWNING CLIENTS, CITING THIS EXACT SET OF FACTS. IT'S DIFFICULT TO CONFIRM EXACT DATES, AS THIS HAS OCCURRED MULTIPLE TIMES. THE MOST RECENT TIME IT HAPPENED WAS IN EARLY MAY 2017, AT AN INTERSECTION LESS THAN A MILE FROM OUR HOME, MAKING A LEFT TURN FROM A STOP, WITH TRAFFIC LINED UP BEHIND US.
TL* THE CONTACT OWNED A 2017 HYUNDAI SANTA FE. WHILE THE CONTACT'S HUSBAND WAS MAKING A LEFT TURN AT 10 MPH, THE VEHICLE FAILED TO GAIN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. ANOTHER VEHICLE TRAVELING FROM THE OPPOSITE DIRECTION STRUCK THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. ALL OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER RECEIVED A CITATION FOR FAILING TO YIELD. THE DRIVER SUSTAINED A BROKEN LEFT WRIST, CUTS TO THE LEFT HAND, AND BRUISES TO THE UPPER BODY/TORSO. THE CONTACT (PASSENGER) SUSTAINED A BROKEN NECK THAT REQUIRED SURGERY DUE TO INTERNAL BLEEDING, SEVERE BRUISING FROM THE CHEST DOWN TO THE LOWER TORSO, AND BRUISING ON THE RIGHT AND LEFT ARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT HAD SURGERY TO HER RIGHT HIP TO REMOVE A BONE TO PLACE IN HER NECK. THE VEHICLE WAS TOWED TO A LOCAL DEALER (A1 WRECKER 1601 PARTIN DR N D, NICEVILLE, FLORIDA 32578). THREE WEEKS PRIOR TO THE CRASH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE GRADUALLY ACCELERATED INDEPENDENTLY. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS 147. UPDATED 07/18/17*LJ *CN
UPON ENTERING FREEWAY ON RAMP 5 7 2017 VEERED TO THE RIGHT TO AVOID BEING HIT BY ANOTHER CAR WHICH CUT ME OFF. AFTER MOVING BACK INTO LANE, THE STEERING WHEEL STARTED SHAKING IN A VIOLENT MANNER. I CONTINUED TO HOLD ON TO THE STEERING WHEEL WHICH WAS SHAKING LEFT AND RIGHT IN A VERY FORCEFUL MANNER. THE SHAKING STOPPED AND I CONTINUED DRIVING. THE TRAFFIC WAS LIGHT, ROAD CONDITIONS PERFECT AND MY DRIVING SPEED WAS 60 MPH. THIS CAR ONLY HAS 1079 MILES AND I HAVE NEVER EXPERIENCED THIS IN ANY OTHER CAR. I HAVE AN APPOINTMENT WITH DEALER ON 5 12 2017 AND HAVE CONTACTED HYUNDAI MOTOR COMPANY TO ADVISE THEM OF THIS VERY DANGEROUS EVENT.
I PURCHASED A BRAND NEW 2017 HYUNDAI SANTA FE LIMITED ULTIMATE ON MAY 5 OF THIS YEAR, AND NOTICED A VERY HESITATION DURING THE DRIVE HOME FROM THE DEALERSHIP. I FIGURED IT WAS THE RESULT OF THE ENGINE BREAKING IN AND THAT I SHOULD JUST BE PATIENT. HOWEVER, IT CONTINUED...AND PROGRESSIVELY GOT WORSE. SPECIFICALLY, IT'S MOST PRONOUNCED WHEN I ACCELERATE FROM A DEAD STOP, ACCELERATE OUT OF A ROLLING STOP, ACCELERATE OUT OF A LEFT TURN, OR TRY TO MAKE A QUICK PASSING OR MERGING MANEUVER ON THE FREEWAY. IN ALL OF THESE CONDITIONS, THERE IS A 2 TO 3 SECOND DELAY BEFORE THE TRANSMISSION WILL SUDDENLY DOWNSHIFT AND THE VEHICLE WILL BLAST OFF. THIS IS REALLY DANGEROUS, BECAUSE I'VE HAD NEARLY A DOZEN INSTANCES OF BEING NEARLY REAR ENDED BECAUSE THE VEHICLE WON'T ACCELERATE QUICKLY ENOUGH. THE BEST WAY TO DESCRIBE IT IS TO SAY THAT IT'S LIKE TRYING TO ACCELERATE WITH A DIRTY, SEVERELY CLOGGED, 10-YEAR-OLD ENGINE AIR FILTER, AND THE INTAKE CAN'T GET ENOUGH AIR INTO THE ENGINE TO ACCELERATE AS IT SHOULD. I'VE BEEN TO OUR LOCAL DEALERSHIP SEVERAL TIMES ABOUT THIS ISSUE AND IN EVERY INSTANCE WE'RE TOLD THAT THERE IS NOTHING THEY CAN DO UNTIL HYUNDAI RELEASES AN UPDATE OR A RECALL. BUT IN THE MEANTIME, I GUESS I'M SUPPOSED TO CONTINUE PLAYING RUSSIAN ROULETTE WITH MY LIFE. I'M AT NEARLY 9,000 MILES AND THE HESITATION IS STILL AS PRONOUNCED AS IT WAS IN THE BEGINNING. I'M TRYING REALLY HARD TO BE PATIENT AND NOT KEEP COMPLAINING TO OUR LOCAL SERVICE CENTER...BUT WE'VE HAD QUITE A FEW CLOSE CALLS, EXTREMELY CLOSE, AND I'M REALLY HOPING THAT HYUNDAI WILL PLEASE FIX THIS SOON! IN FACT, I JUST READ AN ARTICLE ABOUT HYUNDAI REPLACING THE ENGINES IN THE '17 SANTA FE'S BECAUSE OF A MANUFACTURING ISSUE WITH THE CRANKSHAFT PIN CAUSING THE EXACT SAME SYMPTOMS I'VE EXPERIENCED. SO I HOPE THAT I CAN PLEASE GET MY VEHICLE REPAIRED BEFORE I END UP IN A TERRIBLE ACCIDENT. THANKS!!
I NO LONGER OWN THE DESCRIBED VEHICLE BUT WANT TO REPORT A SAFETY ISSUE WITH THE VEHICLE. I HAD ADVISED HYUNDAI CONSUMER AFFAIRS ANALYST, CENTRAL/CA RAYNISHA M. AND WAS ASSIGNED A CASE NUMBER 10184122. INFORMATION ABOUT THE CASE NUMBER CAN BE OBTAINED FROM HYUNDAI. MY PROBLEM WITH THE VEHICLE WAS RELATED TO THE SPEED CONTROL SYSTEM OR "FLY BY WIRE" MECHANISM ON MY VEHICLE. ON SEVERAL PERSONALLY DOCUMENTED INSTANCES (WITH ROAD CONDITIONS, DATES, TIME SPEED ETC.) I EXPERIENCED A ZERO ACCELERATION RESPONSE FROM THE VEHICLE WHEN APPLYING ACCELERATOR PRESSURE. ON MANY ACCELERATION INCIDENTS THE ACCELERATION PEDAL RESPONSE "FELL ON ITS FACE" AND ON ONE OCCASION NEARLY RESULTED IN A VEHICLE COLLISION WHEN I WAS PROCEEDING INTO AN INTERSECTION. I HAD REPORTED THE SAFETY ISSUE TO BOTH MY HYUNDAI DEALERSHIP AND HYUNDAI CONSUMER AFFAIRS. THE TWO MECHANICAL INSPECTIONS THAT WERE PERFORMED TO IDENTIFY THE PROBLEM WERE INCOMPLETE AS THE VEHICLE DIDN'T THROW OFF ANY CODES TO IDENTIFY THE PROBLEM AREA. I WAS TOLD BY THE VEHICLE MECHANICS THAT SINCE THE PROBLEM WAS INTERMITTENT IN NATURE THAT I WOULD HAVE NO REDRESS ON THE SAFETY ISSUE. I AM A PRIVATE PILOT AND FLY AIRCRAFT UTILIZING "FLY BY WIRE" ACCELERATION DEVICES AND I CAN ASSURE YOU THAT MY FIRST INCIDENT OCCURRENCE WOULD HAVE GROUNDED THE AIRCRAFT EXPERIENCING THE SIMILAR ACCELERATION ISSUE. I AM REPORTING THIS TO YOU HOPING THAT YOU CAN INVESTIGATE AND OPEN A RECALL INQUIRY AND FORCE HYUNDAI TO FIX OR MAKE CHANGES TO VEHICLES THAT UTILIZE THEIR "FLY BY WIRE" ACCELERATION SYSTEMS.
THE VEHICLE FAILS TO ACCELERATE PAST THE INITIAL PRESS OF THE ACCELERATOR FROM A STOP LEAVING YOU COMMITTED IN TRAFFIC WITHOUT POWER FOR AROUND 2 SECONDS. STEPPING ON THE ACCELERATOR FAILS TO PRODUCE ANY POWER. JUST HAD THE VEHICLE LOOKED AT BY HYUNDAI WHO SAID THEY CAN FIND NOTHING WRONG. HYUNDAI ALSO SAID THERE ARE NO BULLETINS OR RECALLS. A SEARCH ON THE INTERNET SHOWS AN ALARMING AMOUNT OF CHATTER FROM OTHER OWNERS WITH THE SAME ISSUE. THERE IS UNDER 6000 MILES ON THE VEHICLE AND THIS HAS HAPPENED NUMEROUS TIMES, INTERMITTENTLY.
VEHICLE DOES NOT RESPOND TO ACCELERATION. ENGINE MAKES A ROARING SOUND, HOWEVER THE RPMS HAVE MINIMAL INCREASE. THIS HESITATION HAPPENS WHEN PASSING, AND WHEN COMING OUT OF A TURN OR FROM A STOP. THIS LEAVES THE VEHICLE STUCK OUT IN TRAFFIC WITH NO ACCELERATION.THIS USED TO HAPPEN ABOUT ONCE A WEEK, HOWEVER THE FREQUENCY OF THE INCIDENTS HAS INCREASED GREATLY AND WE NO LONGER FEEL THE VEHICLE IS SAFE TO DRIVE. THIS MORNING THE CAR WOULD NOT ACCELERATE FOR AN ENTIRE HOUR DURING A COMMUTE TO WORK. I HAVE READ MANY REPORTS ON YOUR SITE WITH THE SAME ISSUE, AND APPARENTLY HYUNDAI DOES NOT HAVE A FIX. WE ARE BRINGING THE CAR INTO THE DEALER THIS AFTERNOON.
SOMETIMES, WHEN I PRESS THE GAS TO ACCELERATE, MY CAR DOES NOT GO. IT WILL MOVE FORWARD AT A SLOW PACE BUT THEN DOESN'T GO AS FAST AS I'M PRESSING THE GAS PEDAL, EVEN THOUGH MY RPMS ARE INCREASING. THIS HAS ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR DOES NOT PERFORM AS IT SHOULD. HAPPENED TODAY FOR PROBABLY THE 10TH TIME SINCE I'VE HAD THE CAR, LESS THAN A MONTH. PULLING OUT OF A PARKING LOT ONTO THE STREET, MY CAR MOVE'S FORWARD VERY SLOWLY THEN WHEN I GO TO INCREASE MY SPEED THE CAR DOESN'T GO FASTER.
HIT POT HOLE AFTER STOP AND STABILITY CONTROL STOPS POWER TO TRANSMISSION...5-8 SECONDS OF NO ACCELARATION HAS CAUSED SAFETY ISSUE WHEN MERGING INTO TRAFFIC. APPEARS TO BE A VERY COMMON PROBLEM ON USER BASED FORUMS.
2017 SANTA FE SPORT WITH TURBO.WHEN TURNING LEFT INTO TRAFFIC FROM A STOP OR NEAR STOP, THE ACCELERATION STUDDERS OR DOESN'T RESPOND, IT ACTS AS THOUGH IT ISN'T ENGAGING THE GEARS IN THE TRANSMISSION. VERY DANGEROUS WHEN TRYING TO ENTER TRAFFIC, YOU START TO ROLL, LIKE YOU ARE RELEASING A CLUTCH IN A MANUAL TRANSMISSION, BUT IT DOESN'T ACCELERATE UNTIL YOU ARE COMMITTED TO THE TURN. I NOTICED ONE TIME THAT THE ANTI-SKID TRACTION INDICATOR FLASHED, BUT I HAVEN'T LOOKED EACH TIME. I HAVEN'T NOTICED THE DELAY GOING RIGHT, BUT LEFT IT HAPPENS NEARLY EVERY TIME. WE HAVE COME CLOSE TO BEING HIT TWICE NOW. I CALLED THE DEALERSHIP THAT WE BOUGHT IT AT AND THEY SAID THAT IT COULD BE THE ADAPTIVE LEARNING THAT NEEDS TO BE RESET. THE VEHICLE LEARNS FROM THE DRIVER AND RESETTING IT WOULD CAUSE IT TO LEARN OVER AGAIN. WE HAVE AN APPT TO HAVE IT LOOKED AT AND DUPLICATE FOR THEM.
WHEN ACCELERATING OUT OF A VERY LOW SPEED TURN (SUCH AS TURNING AT AN INTERSECTION OR PULLING OUT OF A PARKING LOT INTO A ROADWAY) THE ENGINE SUFFERS A COMPLETE LOSS OF POWER FOR 1-2 SECONDS. IT DOES NOT HAPPEN ALL OF THE TIME. BUT FREQUENTLY ENOUGH TO MAKE ONE WORRY ABOUT PULLING OUT INTO TRAFFIC.
ON MY 2017 HYUNDAI SANTA FE LIMITED, HE AUDIBLE SEAT BELT ALARM DOES NOT SOUND IF THE PERSON IN THE FRONT PASSENGER SEAT IS NOT WEARING HIS/HER SEAT BELT. THERE WAS A RECALL FOR THIS VERY PROBLEM ON THE 2017 HYUNDAI SANTA FE SPORT (#141), BUT NOT FOR THE FULL SIZED SANTA FE (WHICH I HAVE). WHEN I CALLED HYUNDAI THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE REPAIRS!
APPLE CARPLAY COMPLETELY DISABLES ALL OF THE VEHICLE'S NATIVE AUDIO WARNINGS AND ALERTS WHEN IT IS IN USE. IN OTHER WORDS, IF ONE IS LISTENING TO MUSIC, USING SIRI, OR MAKING A PHONE CALL THROUGH CARPLAY, NONE OF THE CAR'S BUILT-IN SAFETY FEATURES WORK AS DESIGNED; THE AUDIO IS SILENCED AND CARPLAY COMPLETELY TAKES OVER THE AUDIO SYSTEM. THIS WOULD INCLUDE BLIND SPOT MONITORING, LANE DEPARTURE MONITORING, FORWARD COLLISION AVOIDANCE, CROSS-TRAFFIC ALERT, ETC.. THIS ONLY HAPPENS WITH CARPLAY IN USE; IF HYUNDAI'S NATIVE SOFTWARE IS CONTROLLING THE SYSTEM AND THE PHONE IS ONLY CONNECTED THROUGH BLUETOOTH, THE SYSTEMS FUNCTION NORMALLY. HYUNDAI MAKES NO REFERENCE TO THIS IN THEIR MANUALS AND SEEMS TO BE UNAWARE OF THE PROBLEM. APPLE DOES NOT PROVIDE ANY PRODUCT SUPPORT FOR CARPLAY WHATSOEVER. THIS IS A CASE OF A NONESSENTIAL ENTERTAINMENT SYSTEM INTERFERING WITH SAFETY SYSTEMS. HYUNDAI AND APPLE SHOULD BE MADE TO CORRECT THIS, OR AT LEAST MAKE CONSUMERS AWARE OF IT.
WHEN THE CAR START AT THE TRAFFIC LIGHTS AND SLOWLY ACCELERATES WHILE DRIVING, THERE IS A SOUND IN THE CAR. I HEAD A SOUND FROM THE ENGINE OR MUFFLER.
THE "CHECK ENGINE LIGHT" INDICATOR TURNED ON, AND THERE WAS A RECOGNIZABLE FAILURE IN ENGINE WHEN SRTARTING. TOOK IT BACK TO DEALERAND TOOK NEARLYA MONTH TO FIND THE INCONVINIENCE AND TWO WEEKS TO FIX IT. THEY CALL ME BACK TO ANNUONCE ME IT WAS READY AND BY THE TIME I WAS RECIVING I NOTICED THE AIR CONDITIONAR NOT FUNCTIONING AT ALL. ONCE AGAIN ONE MORE WEEK TO FIND THE MISSFUNCTIONING AND REPARING, NOW THE VEIHICLE IS CONSUMMING TO MUCH GASOLINE (ALMOST HALF TANK IN 87 KILOMETER) THE INJECTORS PROBLEM PLEVAILS. I GET THE SANTA FE IN MXICO, CIUDAD JUAREZ CHIHUAHUA AT HYNDAI PENTA IS THE NAME OF THE AGENCY, AS A BRAND NEW VEHICLE WHIT 0 KILOMETERS AND I PAY IT IN CASH I HOPE YOU CAN HELP ME BECAUSE THEY DONT WANT TO RESPOND. THANK YOU.
DURING ACCELERATION FROM STOP OR LOW SPEED TURN ,CAR HAS NO OR LITTLE RESPONSE FROM ACCELERATOR, HAPPENS ON DRY PAVEMENT AS WELL AS WET, TRACTION CONTROL LIGHT FLASHES.AT THIS POINT THERE IS NO TRACTION ISSUES.REPORTED TO HYUNDAI DEALER CHECKED 3 TIMES AND SAID ALL WAS FINE ,NOT SATISFIED WITH ANSWER I CONTACTED HYUNDAI CUSTOMER SERVICE AND SPOKE TO CHRIS WELLS OPENED A CASE WITH THEM #10059476 ON 3/15/2017.IVE HAD PHONE CONTACT WITH HIM ,HE SAID HE WOULD GIVE IT TO THE GUYS UPSTAIRS BUT STILL NO SATISFACTION.BIG SAFTEY CONCERN!!! PLEASE HELP!
CAR HESITATES TO ACCELERATE FROM A COMPLETE STOP, ACCELERATING WHILE COMING OUT OF TURN, OR SLOWING DOWN AND ACCELERATING AGAIN. ALSO SEEMS TO BE USING A LOT OF GAS. HAVEN'T CALCULATED IT YET BUT CAN SEE THE FUEL GAUGE LOWER AS I'M DRIVING. CAR ONLY HAS 17000 MILES.
THE SANTA FE SPORT TURBO ENGINE SEVERELY HESITATES TO ACCELERATE WHEN COMING OUT OF TURNS OR ROUNDABOUTS TO THE POINT WHERE I WAS ALMOST REAR ENDED! WHEN THE ENGINE CATCHES UP, IT JERKS YOUR HEAD BACK. THE OTHER DAY WAS THE WORST WHEN I ENTERED A PARKING GARAGE WITH AN INCLINE. UPON ACCELERATION, THE ENGINE HESITATED TO THE POINT I ALMOST STARTED ROLLING BACKWARDS. WHEN IT FINALLY KICKED IN, THE CAR SURGED FORWARD AS IF THE ACCELERATION PEDAL WAS FLOORED. A PEDESTRIAN LITERALLY JUMPED OUT OF THE WAY THINKING MY CAR WAS GOING TO HIT HIM. THIS ENGINE IS A SAFETY ISSUE!
2017 STA FE 7 SEATER:WHEN GOING TO A SLOW SPEED TO ALMOST COMPLETE STOP THEN TRY TO TURN RIGHT FROM THE INTERSECTION,THE SUV CAN'T FIND THE RIGHT GEAR FOR FEW SECONDS THEN LOUNGES ABRUPTLY THAT JOLT YOUR BODY FORWARD AND BACK FROM YOUR SEAT.IT SHIFT BEAUTIFULLY WHEN TURNING TO THE LEFT OR FROM STRAIGHT LINE.IT FEELS VERY WEIRD AND DANGEROUS THAT YOU MIGHT HIT THE CAR IN FRONT OF YOU OR YOU MIGHT BE HIT FROM BEHIND.I HOPE THAT YOUR GOOD OFFICE WILL INVESTIGATE THIS PROBLEM BEFORE ANY ACCIDENT HAPPENS.IT MAKES ME NERVOUS EVERY TIME I MAKE A RIGHT TURN.
ENGINE STALLED (DIED) WHEN ATTEMPTING TO CROSS 3 LANES OF TRAFFIC. THIS OCCURRED 2 TIMES WHEN ON VACATION. VEHICLE WAS RETURNED TO DEALER FOR SERVICE. DEALER HAD VEHICLE FOR OVER A MONTH AND SAID THEY COULDN'T DUPLICATE PROBLEM. DURING THIS TIME THERE WAS A NATIONAL RECALL ISSUED BY HYUNDAI FOR SANTA FE. I THOUGHT ARE PROBLEMS WOULD BE SOLVED. BUT WAS INFORMED THAT THE RECALL ONLY COVERED UPTO PRODUCTION YEAR 2015. WE RECEIVED A 2017 SANTA FE LOANER FOR USE DURING THE TIME THEY ASSESSED OUR VEHICLE, THIS VEHICLE ALSO STALLED. I REPORTED THIS TO THE SERVICE MAR. HE SAID HE COULDN'T DO ANYTHING UNTIL HYUNDAI AUTHORIZED A RECALL FOR 2017. I TOLD HIM THAT THEY PROBABLY WON'T UNTIL THEY SOLD OFF ALL THEIR NEW VEHICLE INVENTORY. WE TOOK OUR VEHICLE HOME. 1 DAY LATER THE VEHICLE STALLED WHEN MY WIFE PULLED OUT ON TO A BUSY HIGHWAY. THESE VEHICLES ARE A SIGNIFICANT SAFETY HAZARD. *JS
2017 HYUNDAI SANTA FE SPORT 2.0 T WHEN MAKING A TURN DURING ACCELERATION, SUDDEN POWER LOSS TO ENGINE. USUALLY HAPPENS IN 2ND GEAR, ESPECIALLY AFTER DOWNSHIFT FROM 3RD GEAR. MAKING A SHARP LEFT TURN FROM A FULL STOP CAUSED THE STABILITY CONTROL TO TURN ON AND VEHICLE LOST ALL POWER (RPM SAT AT 1500 RPM) FOR APPROX. 2 SECONDS. ALMOST GOT REAR-ENDED. ANOTHER TIME, MAKING A RIGHT TURN ON INTERSTATE ONRAMP AND RIGHT FRONT TIRE HIT A POT HOLE, VEHICLE LOST ALL POWER FOR APPROX. 2 SECONDS (AROUND 20 MPH). ALMOST GOT HIT. MAKING A LEFT HAND TURN AT TURN SIGNAL (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND) AND VEHICLE RPM WENT TO 1500 AND DIDN'T MOVE FOR APPROX. 2 SECONDS. ALMOST GOT HIT. ACCELERATING UP HILL, SLOWED DOWN FOR CAR IN FRONT OF ME (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND), APPROX. 20 MPH. WENT TO ACCELERATE AGAIN AND VEHICLE SAT AT 1500 RPM WITH POWER LOSS FOR APPROX. 2 SECONDS. SEVERAL OTHERS REPORT THIS SAME ISSUE ON THE VARIOUS HYUNDAI SANTA FE FORUMS WITH THE SPORT TURBO. I KNOW THERE WAS A TSB FOR THE FULL-SIZED SANTA FE WITH THE V6, BUT THIS IS THE SWB (SHORT WHEEL BASE) SPORT MODEL WITH 4 CYLINDER TURBO.
MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. DOES ANYONE ELSE HAVE THIS ISSUE? (I HAVE AN APPOINTMENT SOON TO GET IT LOOKED AT, BUT WAS TOLD THAT THERE IS NO ADJUSTMENT THAT THEY CAN DO.) IT IS UNACCEPTABLE AND I'M LOOKING TO HEAR IF THIS IS A COMMON. THE OWNERS MANUAL STATES THAT PERFORMANCE IN ECO MODE IS LESS. BUT THIS IS VERY ANNOYING AND BORDERS BEING DANGEROUS.
I FILED THIS REPORT ON 2/21/17 AND AFTER A FEW WEEKS IT DISAPPEARED (COMPLAINT # 10956079). THIS IS AN UPDATED VERSION OF THAT COMPLAINT. WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY/ TRACTION CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE TRACTION (ACCELERATION) CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY/TRACTION CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED. HYUNDAI MOTOR USA AND MY LOCAL DEALER HAVE STATED THAT THE STABILITY/TRACTION CONTROL IS OPERATING AS DESIGNED.
WHILE TRAVELLING HOME FROM WORK EXPERIENCED AN AWFUL SHOTGUN SOUND FROM THE VEHICLE'S SUNROOF, IMMEDIATELY PULLED OVER AND DISCOVER THAT THE PANORAMIC SUNROOF HAD EXPLODED.
DURING NORMAL LEFT HAND AND RIGHT HAND TURNS AND U-TURNS, THE TC/ESC CAN ACTIVATE AND CAUSE THE ENGINE MANAGEMENT SYSTEM TO SIGNIFICANTLY REDUCE ENGINE POWER. THIS HAPPENS ON DRY PAVEMENT, UNDER NORMAL ACCELERATION. IT WILL ALSO HAPPEN MORE FREQUENTLY DURING TURNS IF THERE IS A BUMP/POTHOLE/ROAD IMPERFECTION THAT JARS THE SUSPENSION. THIS ISSUE IS DANGEROUS AND HAS NEARLY CAUSED ACCIDENTS. I HAVE HAD TO PULL OFF THE ROAD TO AVOID A COLLISION FROM THE REAR BECAUSE THE ENGINE HAD NO POWER, THE TC/ESC LIGHT WAS FLASHING ON THE DASH. SO FAR MY ATTEMPTS AT THE DEALER TO HAVE THIS FIXED HAVE BEEN UNSUCCESSFUL. I AM WORKING WITH HYUNDAI CONSUMER AFFAIRS TO DETERMINE A SOLUTION.
WHEN DRIVING SUDDENLY THE CAR DECELERATES MAKING IT NECESSARY TO MASH HARDER ON THE GAS PEDAL TO GET THE CAR TO CONTINUE MOVING. THE USB PORT DOES NOT CHARGE WHICH RESULTS IN THE PHONE LOSING BATTERY LIFE YOU CAN ONLY USE ANDROID AND APPLE CAR ONN THAT PORT SO WHEN TRAVELING LONG DISTANCES YOU MAY BE WITHOUT DIRECTIONS. ITS AN ONGOING ISSUE.
WHEN ACCELERATING THE CAR BOGS DOWN. IT HAPPENS RANDOMLY. DANGEROUS IF YOU ARE MAKING A LEFT HAND TURN WITH ONCOMING TRAFFIC. YOU CAN GET STUCK IN THE INTERSECTION.
TWO ISSUES: SEVERE PROBLEM - WHEN DRIVING AT A RATE OF APPROXIMATELY 35MPH TODAY ON A MAJOR CITY THOROUGHFARE, OUR 2017 HYUNDAI SANTA FE 2.0T ULTIMATE SUFFERED A SUDDEN AND COMPLETE LOSS OF POWER (ENGINE AND ALL ELECTRICAL SYSTEMS INCLUDING LIGHTING). AFTER COMING TO A STOP, THE VEHICLE WAS STRANDED IN PLACE UNTIL IT WAS ABLE TO START UP AGAIN MANY MINUTES LATER. FORTUNATELY NO ONE WAS PHYSICALLY HARMED AS THE INDIVIDUAL DRIVING BEHIND OUR VEHICLE WAS OBSERVANT ENOUGH TO IDENTIFY THE ISSUE (DESPITE A LACK OF BRAKE LIGHTS OR HAZARDS) AND STOP IN TIME. NO VISIBLE ENGINE LIGHT OR FAULT CODE WAS TRIGGERED. LESS SEVERE PROBLEM: ON A REGULAR BASIS, THE VEHICLE SUFFERS ABRUPT AND SUSTAINED LOSS OF POWER IN MERGING SITUATIONS (ESPECIALLY WHEN TURNING ON CITY STREETS FROM A STOP). THIS SEEMS TO BE FROM AN OVERACTIVE OR OTHERWISE INEFFECTIVE TRACTION CONTROL SYSTEM/PROGRAMMING. DESPITE EVEN PLANNING FOR THE POSSIBLE LOSS OF POWER, THIS HAS STILL RESULTED IN A NUMBER OF "NEAR MISS" SITUATIONS. A WARRANTY VISIT HAS BEEN SCHEDULED FOR THESE ISSUE AND WE WILL GLADLY PROVIDE THE RESULTS AND/OR OTHER UPDATES UPON REQUEST. WE ARE, HOWEVER, SERIOUSLY CONSIDERING SELLING THE VEHICLE AT A LOSS DUE TO THESE TWO ISSUES. *TR
WHEN MAKING A RIGHT, LEFT, OR U TURN THE POWER COMPLETELY CUTS OUT AND THE CAR IS LEFT DRIFTING WITHOUT POWER. THEIR IS NO RESPONSE TO PUSHING ON THE GAS PEDDLE WHEN THIS HAPPENS. AT THE SAME TIME ON THE DASH THE ORANGE TRACTION CONTROL LIGHT COMES ON. THIS LAST FOR A NUMBER OF SECONDS AND THEN THE ENGINE STARTS TO ONCE AGAIN RESPOND TO THE GAS PEDDLE. THIS PROBLEM HAS HAPPENED TO ME AND MY WIFE12 TIMES SINCE WE PURCHASED THE CAR 3-1/2 MONTHS AGO. THE PROBLEM HAS OCCURRED IN ALL WEATHER CONDITIONS FROM A STANDING START AND A ROLLING YIELD OR U TURN. THE PROBLEM HAS ALWAYS OCCURRED ON A PAVED PUBLIC, CITY/COUNTY, STREET I HAVE HAD THE CAR TO TWO DIFFERENT DEALERS, ONE SEVERAL TIMES, AND BOTH TELL ME THAT THEIR ARE "NO CODES SHOWING" SO THAT THEIR IS NOTHING THAT THEY CAN DO. YOU HAVE TO EXPERIENCE THE FRIGHT OF LOOSING POWER WHILE YOU'RE IN THE PROCESS OF A RIGHT OR LEFT HAND TURN WITH TRAFFIC COMING AT YOU FROM ONE OR BOTH SIDES TO APPRECIATE HOW TRULY DANGEROUS THIS CAR IS. THIS IS OUR 4TH OR 5TH SANTA FE, UP TO NOW ALL OF THEM HAVE BEEN GREAT BUT I AM AFRAID TO DRIVE THIS NEW CAR WE HAVE NOW.
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL BECAME UNRESPONSIVE. WHILE ATTEMPTING TO CORRECT THE FAILURE, THE VEHICLE WOULD OVER STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BELL FORD LOCATED AT (7125 RITCHIE HWY, GLEN BURNIE, MD 21061) AND WAS DIAGNOSED BUT THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
I HAVE THE 2017 SPORT 2.0T MODEL, AND I AM EXPERIENCING THE SAME POWERTRAIN ISSUE. WHEN DRIVING AT SLOW SPEEDS, THERE IS A 3-4 SECOND DELAY IF POWER IS NEEDED SUDDENLY. THE POWERTRAIN JUST GOES TO SLEEP AND NOTHING HAPPENS, FOLLOWED BY A SUDDEN, DANGEROUS LURCH. THE SIGNIFICANT DELAY BETWEEN THE TIME THE POWER IS NEEDED AND THE TIME THE POWER IS DELIVERED, MAKES THIS CAR UNDRIVABLE AND HIGHLY DANGEROUS. I'M NOT SURE IF IT IS A TRANSMISSION PROBLEM ( SLOW TO DOWNSHIFT), A SOFTWARE ISSUE, OR A TURBO DELAY, LIKELY ALL THREE COMBINED. THE RESULT IS THAT THE CAR'S PERFORMANCE IS UNACCEPTABLE, AND HIGHLY DANGEROUS. THIS PROBLEM OCCURS DAILY. THIS IS MY THIRD HYUNDAI AND MY FINAL ONE. NEVER HAVE I EXPERIENCED SO MUCH REGRET AT BUYING A CAR; I WANT MY MONEY BACK. IF HYUNDAI DOES NOTHING TO RECTIFY THIS ISSUE (I'M NOT SURE WHAT THEY CAN DO, AS THIS SEEMS TO BE A RESULT OF SHODDY ENGINEERING) I WILL JUST SELL MY CAR JUST TO GET RID OF THIS DANGEROUS VEHICLE AND EAT THE LOSS. MY LIFE AND THAT OF MY FAMILY ARE FAR MORE IMPORTANT. *TR
HESITATION WHEN ENTERING TRAFFIC--HAIR RAISING EXPERIENCE--THERE IS A 3 TO 4 SECOND STOP IN THE IN THE DRIVE TRAIN--THE CONTROL OF THE VEHICLE IS GONE-LEAVING ONE IN A PANIC MODE--ALSO FEATHERING THE THROTTLE AT TIMES THERE IS NO RESPONSE--TOOK SUV TO DEALER--THEY HOOKED UP A MONITOR AND WITH THE SERVICE MANAGER ON BOARD--- THE VEHCLE DID NOT RESPOND WHEN ACCELERATING--I AM TOLD DUE TO THE INFORMATION SENT BACK THROUGH MONITORING TO THE FACTORY THAT THE DEALERSHIP COULD NOT ASK FOR A BUY BACK--MY QUESTION IS HOW CAN A CO KEEP MAKING AND SELLING A UNIT THAT IS DEFECTIVE ?--THERE ARE HUNDREDS IF NOT MORE SIMILAR CASES ON LINE WITH THE SAME PROBLEMS--I WILL NOT DRIVE THIS VEHICLE ON ROAD--LIFE THREATENING--IF THE DEALERSHIP OR CO. DOES NOT AGREE TO BUY BACK I WILL BE FORCED TO TAKE FURTHER ACTION--STAND BY--CLASS ACTION MAY BE ON ITS WAY!!!MY CASE IS PENDING--AWAITING A RESPONSE BY EITHER DEALERSHIP OR CO.HOPE SOME ONE IS FAR MINDED AS TO THIS CONTINUING PROBLEM--AFTER ALL THIS IS THE U.S.A