2017 Hyundai Santa Fe Complaint Log

2017 HYUNDAI SANTE FE SPORT AWD - PURCHASED IN OCT 2017. CURRENTLY HAVE 7525 MILES ON VEHICLE. I NOTICED ACCELERATION HESITATION IMMEDIATELY AFTER MAKING IN CITY TURNS (FROM BOTH STATIONARY AND IN MOTION TURNS) AS WELL AS WHEN GETTING ON HIGHWAY (IN MOTION). I AM RETIRED AND DO NOT DRIVE SANTE FE VERY OFTEN. THE PROBLEMS WITH ACCELERATION AFTER MAKING STATIONARY AND IN MOTION TURNS AND GETTING ON HIGHWAY HAS ALWAYS BEEN PRESENT SINCE DAY OF PURCHASE. I HAVE NOTICED THE PROBLEM HAS BECOME MORE PREVALENT AFTER TAKING A 1000 MILE ROAD TRIP THIS PAST AUGUST. THE ACCELERATION/ HESITATION AFTER TURNING IS MORE NOTICEABLE AND IS BECOMING CONCERNING BECAUSE I HAVE TO PRESS PETAL TO FLOOR TO GET THE SANTE FE TO ACCELERATE PROPERLY TO GET OUT OF WAY OF ON COMING TRAFFIC. HESITATIONS/ACCELERATION PROBLEMS OCCURS AFTER TURNING AND WHEN ENTERING A FREEWAY. VERY POOR ENGINE PERFORMANCE GIVEN THE VEHICLE COST OF $35,000. I OWNED A 2011 HYUNDAI SONTA FOR 6 YEARS AND HAD THE SAME 2.4L ENGINE AND I NEVER EXPERIENCED ANY ENGINE HESITATION LIKE I AM NOW WITH THE 2017 HYUNDAI SANTE FE SPORT AWD.

ENGINE STALLING AT SLOW SPEEDS. FURTHER, AT SLOW SPEEDS, THERE IS A SIGNIFICANT DELAY OF SEVERAL SECONDS FOR POWER DELIVERY. FOR EXAMPLE, IF DRIVING SLOWLY, SAY AT 5 MPH, AND POWER IS NEEDED IMMEDIATELY (SUCH AS IN AN EMERGENCY OR A LANE CHANGE SITUATION), NOTHING HAPPENS FOR OVER 3 SECONDS WHEN THE ACCELERATOR PEDAL IS DEPRESSED, FOLLOWED BY A DANGEROUS LURCH WHEN POWER IS DELIVERED SUDDENLY. THIS IS A HIGHLY DANGEROUS AND UNACCEPTABLE CONDITION. I SPOKE TO THE DEALER, WHO DISMISSED MY COMPLAINT AND CLAIMED THAT "ALL CARS ARE THE SAME THESE DAYS". THIS IS A REGULAR PROBLEM THAT OCCURS MULTIPLE TIMES EVERY DAY.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE LOST POWER WHILE TURNING RIGHT OR LEFT. THE POWER RETURNED WITHIN SECONDS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 1,200.

WHEN DOING A LOW SPEED TURN,AND DRIVE MODE SWITCH IS IN ECO MODE,WAY TOO MUCH LAG TIME BEFORE VEHICLE ACCELERATES.YOU PUSH ACCELERATOR PEDAL DOWN ,NORMALLY,AND VEHICLE DOES NOT SPEED UP ,INSTANTLY.SOMETIMES,IT IS A FULL SECOND BEFORE VEHICLE STARTS TO GAIN SPEED.THAT IS DANGEROUS WHEN VEHICLES ARE APPROACHING YOU.I HAVE HAD THE VEHICLE ONLY THREE WEEKS,AND THIS CAN BE EXTREMELY DANGEROUS.I TRADED IN A LIKE MODEL VEHICLE,WHICH WAS A 2013 YEAR,AND IT DID NOT HAVE THAT ISSUE IN ECO MODE.THIS ISSUE MUST BE FIXED.

MY VEHICLE WAS IN PARK ON A FLAT SURFACE. I REACHED IN AND TURNED THE ENGINE OFF THE CAR BEGAN ROLLING BACKWARDS . I WAS DRAGGED BACKWARDS DOWN THE DRIVEWAY. THE CAR STOPPED WHEN IT HIT THE NEIGHBORS CURB.I GOT IN THE CAR WAS OFF AND IN PARK.I THEN DROVE CAR INTO GARAGE AND PLACED IN PARK. I DIDI SUSTAIN A SEVER ANKLE SPRAIN AND WAS TREATED AT A HOSPITAL.THE CAR HAD 1900 MILES ON IT AND WAS A NEW CAR LEASE. THE DEALER INSPECTED THE CAR ON MONDAY DECEMBER 5 AND FOUND NOTHING. I CONTACTED THE NATIONAL CUSTOMER SERVICE CENTER . THEY SENT A THIRD PARTY TO INSPECT CAR AND ON FEBRUARY 3,2017. I RECIEVED AN EMAIL. IT STATED THAT THE TRANSMISSION,GEAR SHIFTER AND BRAKES ARE NORMAL IT NOTED THAT IN THIS CAR THE DRIVER ALWAYS MUST PLACE THE EMERGENCY BRAKE ON EVERY TIME IT IS PLACED IN PARK. THE SALESMAN DID NOT CONVEY THIS,NOR II IS LISTED ON THE INFORMATION CHECKLIST TO REVIEW BEFORE CUSTOMER TAKES CAR. ALSO WHEN I TEST DROVE THIS VEHICLE IT DID NOT HAVE THE EMERGENCY BRAKE ON. ALSO. WHEN TEST DRIVING THE CAR I COMMENTED THAT THE BRAKES SEEMED STRANGE. THE SALESMAN TOLD ME TO STOP AND WE RETURNED TO DEALER.HE INFORMED ME THAT RACCOONS ON THE PROPERTY WERE EATING THROUGH BRAKE LINES ON SEVERAL CARS. I WAS TOLD THEY WOULD BE REPAIRED BEFORE I TOOK POSSESSION FOUR DAYS LATER. I AM SCARED TO DRIVE THIS CAR. I ASKED TO BE LET OUT OF THE LEASE BUT THAT WAS DENIED.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. EVERY TIME THE BRAKE PEDAL WAS DEPRESSED IN THE MORNING, THE VEHICLE JERKED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

AT STOP WHEN TURNING RIGHT ARE LEFT AND ACCELERATING THE TRANSMISSION FAILS TO RESPOND AD THE CAR STALLS THEN WILL GO. IF SLOW TO SLOW SPEED AND ACCELERATED THE CAR WILL STALL BEFORE SHIFTING DOWN. THIS PROBLEM IS A SAFETY HAZARD. TOOK IT TO HYUANDI DEALER AT 3000 MILES WAS TOLD IT WAS NORMAL.

INTERMITTENTLY SINCE PURCHASING THE VEHICLE ON 3/28/16, WHEN ACCELERATING FROM A STOP (EG. MERGING INTO TRAFFIC), USUALLY TURNING TO THE RIGHT OR LEFT, THE VEHICLE HESITATES FOR WHAT SEEMS TO BE MORE THAT A COUPLE OF SECONDS. THE HESITATION IS ENOUGH TO CAUSE PANIC THAT ONCOMING TRAFFIC WILL HAVE TO STOP ABRUPTLY TO AVOID A COLLISION. ON ONE OCCASION, THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC BECAUSE IT WOULD NOT ACCELERATE FAST ENOUGH. THE CONDITION IS VERY WORRISOME BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR, WE CAN'T SEEM TO MAKE IT HAPPEN ON COMMAND. THE 3.3L V6 IS VEY PEPPY WHEN EVERYTHING IS WORKING RIGHT, BUT YOU LOSE CONFIDENCE IN IT WHEN THESE HESITATION EVENTS OCCUR. ADDITIONALLY, WE HAVE NOTICED THAT THE VEHICLE HAS A HARD TIME SELECTING A GEAR WHEN DOWNSHIFTING WHILE MOVING AT AROUND 30-40 MPH. WHAT HAPPENS IS THE TRANSMISSION SEEMS TO STAY IN A "FLOAT" CONDITION FOR AN EXTENDED PERIOD OF TIME AND FINALLY WILL SELECT THE GEAR AND ACCELERATE. DON'T KNOW IF THE TWO CONDITIONS ARE RELATED, BUT BOTH ARE SCARY WHEN ACCELERATION DOESN'T HAPPEN WHEN YOU PRESS THE ACCELERATOR PEDAL. THE DATE OF WHEN THIS HAPPENED IS FOR THE MOST RECENT.

THE 2017 HYUNDAI SANTA FE LIMITED WILL BOG DOWN WHEN STARTING FROM A STOPPED OR LOW SPEED WHILE TRYING TO MERGE INTO TRAFFIC OR TURNING. THERE IS A SIGNIFICANT HESITATION - ALMOST TO THE POINT OF STOPPING WHILE MERGING - VERY SIGNIFICANT SAFETY ISSUE. BEEN AN ONGOING PROBLEM SINCE BOUGHT 5/31/16

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

WITH EXCELERATION INTO ONCOMING TRAFFIC HAS ABOUT A 2-3 SECOND PAUSE AND ALSO WHEN PASSING. HAS ALMOST CAUSED ME SEVERAL T BONE ACCIDENTS. WHEN TAKING OUT FROM SOMEWHERE THE VEHICLE HAS SET AND COOLED IT TAKES ABOUT 5 SECONDS TO REACH APPROPRIATE SPEED. THIS DOES NOT OCCUR ALL TIMES LIKE THE ABOVE COMPLAINT. OUTSIDE NOISE IS EXTREMELY LOUD. NOT A QUIET DRIVING CAR BY ALL MEANS. AIR NOISE AROUND DOORS ETC

VEHICLE HESITATES WHEN PULLING OUT IN TRAFFIC FROM A TURN OR STOP LIKE IT'S NOT IN GEAR MOMENTARILY. VERY DANGEROUS, PLEASE FIX BEFORE SOMEONE IS KILLED. ALSO I HAVE ONLY 2100 MILES ON THE CAR AND I NOTICED THE PAINT HAS CHIPS ALL OVER THE HOOD, FRONT BUMPER,QUARTER PANELS. I DON'T KNOW IF HYUNDAI IS USING VERY CHEAP CLEAR COAT OR IF IT'S JUST TOO THIN, BUT AT THIS RATE THE PAINT WILL BE GONE IN A YEARS TIME.I OWN A 2011 SORENTO (BOUGHT NEW) THAT HAS LESS CHIPS ON IT. COME ON HYUNDAI FIX THESE ISSUES OR GET YOUR CARS OUT OF THE USA. ALL BRANDS HAVE ISSUES BUT IT'S HOW YOU RESOLVE THEM THAT MATTERS.

PULLED INTO PARKING SPACE IN A PARKING LOT VERY SLOWLY. VEHICLE WAS ALMOST PARKED.STEERING WHEEL WAS TURNED TO THE LEFT. VEHICLE SUDDENLY ACCELERATED, CONTINUED TO REV AND WOULD NOT STOP RIGHT AWAY WITH MULTIPLE APPLICATIONS OF THE BRAKE. IT RODE UP ONTO A CEMENT HANDICAP RAMP AND ITS RAILING AT THE HEAD OF THE SPACE .NOT INJURED, NO AIRBAG DEPLOYMENT, CAR SUSTAINED DAMAGE TO FRONT AND UNDERCARRIAGE. VEHICLE HAD LESS THAN 1200 MILES ON IT. NO ONE I TOLD WAS CONVINCED THAT I DIDN'T STEP ON THE GAS AND ASSUMED THAT MY FOOT MUST HAVE SLIPPED OFF THE BRAKE AND ONTO THE GAS PEDAL. I WAS READY TO BELIEVE IT MYSELF AND OWNED THAT IT MUST HAVE BEEN COMPLETELY MY FAULT. AFTER STUMBLING (AND I MEAN STUMBLING-WASN'T LOOKING FOR ANYTHING LIKE THIS) ACROSS REVIEWS AND COMMENTS THAT DESCRIBE EXACTLY WHAT HAPPENED TO ME, I FEEL VINDICATED. *TR

SANTA FE WILL STALL FROM A STOP WHEN MAKING A TURN ALSO WILL STALL AT A SLOW SPEED WHEN YOU TRY TO GIVE IT GAS THE DATE I PUT ON THIS FORM IS THE LAST TIME IT HAPPENED. THIS PROBLEM HAS HAPPENED BEFORE.

I BOUGHT A 2017 HYUNDAI SANTE FE TORBO ULTIMATE AND FOUND ON EXCELLERATION THERE WAS A BAD HESITATION. I WAS ALMOST KILLED WHEN GOING ON TO THE HIGHWAY, A TRACTOR TRAILER WAS FAR ENOUGHT AWAY FROM ME TO PULL OUT, BUT UPON STEPPING ON THE GAS THE CAR HESITATED SO BAD IT ALMOST STALLED, THEN THE TACH SHOT TO 6000 RPM'S AND IT TOOK OFF. THANK GOD I COULD PULL OVER OR I WOULD HAVE BEEN KILLED.

WHEN ACCELERATING FROM A STOP AND ENTERING TRAFFIC, WHEN YOU PRESS ON ACCELERATOR THE TRANSMISSION DIS ENGAGES AND LEAVES YOU IN THE MIDDLE OF THE INTERSECTION WITH NO POWER AND PUTTING YOU IN DANGER OF BEING HIT. ONCE TRANSMISSION KICKS BACK IN, THE ENGINE REVS AND VEHICLE JOLTS. THIS IS VERY DANGEROUS AND WILL GET SOMEONE KILLED. HYUNDAI HAS TO ADDRESS THIS ISSUE.

I HAVE A 2017 HYUNDAI SANTA FE LIMITED ULTIMATE AND LIKE MANY PEOPLE ACROSS THE USA THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE AT SPEEDS BELOW 20 MPH. I HAD THE RECALL / REFLASH OF THE COMPUTER DONE ON 08/10/16 AND THE HESITATION IN TURNS IS A LITTLE LESS ABRUPT BUT STILL PRESENT AND INTERMITTENT. I NEVER HAD HESITATION WHEN 4TH GEAR DOWN SHIFTED TO 3RD GEAR GOING STRAIGHT BUT I NOW HAVE IT ALONG WITH HESITATION WHEN THE CAR DOWN SHIFTS FROM 3RD TO 2ND. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND ASKED FOR A BUY BACK AND THEY TOLD ME CHRIS FROM REGIONAL WILL CALL ME BACK IN 3 TO 5 BUSINESS DAYS I'VE CALLED CUSTOMER SERVICE TWICE AND ASKED FOR AN UPDATE ON MY CASE ( CASE NUMBER 9309476) AND THEY JUST KEEP TELLING ME REGIONAL WILL CALL ME THAT WAS TWO WEEKS AGO. I HAVE NEVER ASKED FOR A BUY BACK ON ANY CAR AND I HAVE BEEN VERY PATIENT AS MANY PEOPLE HAVE BEEN ACROSS THE COUNTRY BUT AT THIS POINT I FEEL I AM GOING TO HAVE TO CONTACT A LAWYER THAT HANDLES LEMON LAWS TO GET ANY RESULTS. IN ADDITION HYUNDAI HAS NEVER ADDRESSED THE LACK OF AUDIBLE WARNING IN THE FRONT PASSENGER SEAT WHEN THE OCCUPANT DOES NOT FASTEN THEIR SAFETY BELT . GOOD LUCK TO ALL WITH SAME ISSUE.

WHILE DRIVING OUR 2017 HYNDAI SANTA FE ON INTERSTATE 64 WITH THE CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION WILL DOWN SHIFT TO 5TH AND THEN 4TH AND THEN 3RD GEAR WITH THE RPM ALMOST RED LINING. THIS IS WHILE GOING DOWN A SLIGHT DOWNGRADE. I'VE BEEN HAVING TO USE THE MANUAL MODE TO SHIFT BACK UP TO 6TH GEAR. WE CONTACTED THE LOCAL HYUNDAI DEALER WHO STATED THEY WERE AWARE OF THE PROBLEM BUT DID NOT HAVE A SOLUTION TO THE PROBLEM AT THIS TIME. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE WITH THIS PROBLEM.

I HAVE BEEN EXPERIENCING INTERMITTENT HESITATION WITH ACCELERATION (ESPECIALLY WHEN RESUMING SPEED AFTER SLOWING DOWN). I HAVE TAKEN CAR BACK TO DEALERSHIP 3 TIMES. THEY PERFORMED A COMPUTER UPDATE TO "RELEARN MY DRIVING STYLE" AND THEN THEY REPLACED THE TRANSMISSION. NOTHING HAS HELPED. I HAD THE TECH TEST-DRIVE WITH ME. HE FELT THERE WAS A SHIFT-LAG FROM 3-2, BUT SAID IT WAS NORMAL. I'M TOLD NOTHING ELSE CAN BE DONE UNTIL A RECALL IS ISSUED. I'VE HAD MY CAR 2 MONTHS (4000 MILES) AND IT HAS NEVER DRIVEN RIGHT SINCE I BROUGHT IT HOME. *TR

WE BOUGHT A 2017 SANTA FE SPORT WITH THE 2.0 T ENGINE IN JULY OF 2017. IT HAS ABOUT 5,000 MILES ON IT AND HAS NOW STARTED TO HESITATE BADLY WHEN TRYING TO ACCELERATE WHEN TURNING. IT SEEMS AS THOUGH IT EITHER LOSES POWER OR THE TRANSMISSION IS NOT IN THE CORRECT GEAR. THE RESULT IS A VERY DANGEROUS SITUATION WHEN TRY TO TURN ONTO A ROAD WITH TRAFFIC. WE ARE GOING TO CALL THE DEALERSHIP WERE WE PURCHASED THE CAR TO SEE IF THERE IS ANY FIX. I SEE FROM OTHER COMPLAINTS THIS IS TURNING OUT TO BE A COMMON ISSUE.

I HAVE A 2017 HYUNDAI SANTA FE ULTIMATE AND LIKE THE OTHER COMPLAINTS, THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE ESPECIALLY AFTER A STOP, BUMP IN ROAD, SLOWING DOWN, ETC. THE DEALERSHIP HAS HAD THE CAR SEVERAL TIMES TRYING DIFFERENT THINGS SUCH AS TRY A DIFFERENT MODE, RESET TRANSMISSION COMPUTER, ETC. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND FILED A COMPLIANT OPEN BUT I DON'T WANT THE CAR ANYMORE IT HESITATES TOO LONG/TOO MANY TIMES AND SCARES THE CRAP OUT OF ME. IT'S DANGEROUS AND NEEDS A RECALLED.

I HAVE HAD THE CAR 2.5 MONTHS AND AT LEAST ONCE A DAY THERE IS A MAJOR DELAY WHEN ACCELERATING FROM A STOP OR ROLLING STOP. THE CAR JERKS, AND DOES NOT ACCELERATE FOR A FEW SECONDS. THIS IS VERY DANGEROUS WHEN TURNING, GETTING ONTO THE FREEWAY, CHANGING LANES, ETC. I CAN NOT AFFORD TO HAVE MY CAR NOT ACCELERATE WHEN I PUSH ON THE GAS!! HOW IS THIS GOING TO BE FIXED? I SEE THERE HAVE BEEN COMPLAINTS ON THIS FOR MONTHS!

MY 2017 SANTA FE SPORT ULTIMATE 2.0 TURBO HESITATES BADLY WHEN COMING OUT OF TURNS OR SLOWING... JUST SHORT OF COMING TO A STOP...AND THEN ATTEMPTING TO ACCELERATE. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. I THINK IT BORDERS ON DANGEROUS. IT HAPPENS ALL THE TIME, PRETTY MUCH IN THIS SCENARIO. THE DATE I LIST BELOW IS JUST THE EARLIEST DATE.

WHEN ACCELERATING AT LOW SPEEDS, THE VEHICLE DOES NOT SHIFT PROPERLY AND POSES DANGER. TOOK IT TO A DEALER AND CONFIRMED THAT THE VEHICLE DOES NOT SHIFT PROPERLY. SINCE IT DOES NOT THROW CHECK ENGINE LIGHT, DEALER SPECIFIED THAT THEY ARE NOT SUPPOSED TO FIX IT WITHOUT ANY CODE. THIS LOOKS REALLY DANGER.

HESITATION WHEN TURNING AND ACCELERATING FROM A STOP, AS YOU DO WHEN PULLING OUT INTO TRAFFIC. CAR NEARLY COMES TO A STOP. NEARLY HAD AN ACCIDENT AND I HAVE LESS THAN 1000 MILES ON ODOMETER. DOES THIS INTERMITTENTLY AND IS BAR TO RECREATE AT WILL. HAPPENS MOSTLY IN NORMAL MODE. NEED A RECALL AND FIX!!

WHEN ACCELERATING AFTER SLOWING DOWN TO EITHER MAKE A LEFT OR RIGHT TURN CAR LOSES POWER TO THE ENGINE. IT APPEARS THAT THE CAR IS HESITATING TO ACCELERATE AND CAN BE VERY DANGEROUS WHEN ENTERING THE HIGHWAY. THIS CAN BE VERY FATAL ESPECIALLY FOR DRIVERS UNAWARE OF THIS ISSUE. IF IT PRESENTS ITSELF AT THE WRONG TIME CAN LEAD TO A VERY SERIOUS ACCIDENTS WITH POTENTIAL FATALITIES. THIS HAS HAPPENED SINCE THE CAR WAS PURCHASED IN MAY 2016 CURRENTLY CAR HAS OVER 1600 MILES (3 MONTHS OWNED). POTENTIAL RE-FLASHING OF AUTOMOTIVE COMPUTER IS REQUIRED. COULD BE PART OF THE TRACTION CONTROL SYSTEM AND THE CARS ROLL OVER SENSORS WHICH CAN BE CONTRIBUTING. HYUNDAI HAS TO RESEARCH THIS BEFORE SOMEONE GETS INJURED.

ENGINE STALLS AT ANY SPEEDS WHILE DRIVING. TECH AT DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED THEY NEVER HAD A PROBLEM LIKE THIS BEFORE. THE ENGINE IS A 2.0T WHICH WAS SUBJECT TO RECALLS FOR THE SAME PROBLEM. HYUNDAI CURRENTLY SETTLING CLASS ACTION SUIT FOR HYUNDAI SONATAS WITH THE SAME PROBLEM IN MODEL YEARS 2011-2014 2.0T ENGINES. SPEEDS WHEN OCCURRING 40-65 MPH. ELEVEN INCIDENTS SO FAR SINCE PURCHASING THE VEHICLE 4/8/2016.

THE TRANSSMISION FAILS TO SHIFT DOWN UPON COMING TO A ROLLING STOP, SUCH AS WHEN COMING TO A STOP AT A RED LIGHT, THEN THE LIGHT GOES GREEN AND YOU ACCELERATE, OR TURNING IN AN INTERSECTION AFTER COMING TO A NEAR STOP, OR AFTER TRAFFIC SLOWS AND YOU COME TO A NEAR STOP BEHIND A CAR, THEN TRAFFIC BEGINS TO MOVE AND YOU ACCELERATE OUT OF THE SLOW DOWN. UPON ACCELERATION, THE CAR INITIALLY DOES NOT RESPOND, THEN IMMEDIATELY FOLLOWING THE HESITATION, LURCHES FORWARD AS THE TRANSMISSION FINALLY SHIFTS TO A LOWER GEAR. THIS USUALLY OCCURS AT SPEEDS UNDER 10MPH. THE SITUATION IS DANGEROUS AS THE HESITATION IS NOT ONLY ABRUPT, BUT LEAVES YOU HANGING PRECARIOUSLY, MOMENTARILY DEAD IN THE WATER WHEN ACCELERATION IS NEEDED IN TRAFFIC. THIS PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. THE MANUFACTURER FEELS IT IS A SOFTWARE GLITCH. THE FREQUENCY OF THE PROBLEM IS INCREASING, AND MAY EVENTUALLY LEAD TO AN ACCIDENT. THE VEHICLE PERFORMS WELL OTHERWISE.

THE CARE HAS LESS THAN 200 MILES ON IT. IT HAS A SERIOUS HESITATION PROBLEM WHEN SLOWING DOWN AND THEN ATTEMPTING TO ACCELERATE. THIS HAS CAUSED ME A COUPLE OF NEAR COLLISIONS WHEN SLOWING DOWN THROUGH AN INTERSECTION AND THEN ATTEMPTING TO DRIVE THROUGH. THE CAR WILL NOT RESPOND IMMEDIATELY TO MAY ATTEMPT TO ACCELERATE. THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS MAKE AND MODEL (I HAVE THE SANTA FE ULTIMATE VERSION).

VEHICLE HESITATES WHEN ENTERING FLOW OF TRAFFIC FROM A STOP OR A TURN.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS ACKNOWLEDGED, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

2017 SANTA FE ULTIMATE 2.0T. CAR DOES NOT ACCELERATE AND LAGS. HAPPENS AT A LOWER SPEED AND FROM A STOP. VERY SCARY WHEN MAKING A LEFT TURN AND ENTERING FREEWAY.DEPRESSING ACCELERATOR AND NOTHING HAPPENS FOR A SECOND OR MORE, THEN ALL OF A SUDDEN IT TAKES OFF. AT LOW SPEED IN PARKING LOT DEPRESS ACCELERATOR LIGHTLY AND CAR TAKES OFF. WHEN ACCELERATING FROM A STOP CAR WILL ACCELERATE QUICKLY WHILE DEPRESSING PEDAL GENTLY. DOES NOT HAPPEN EVERY TIME BUT IS FREQUENT ENOUGH TO BE CONCERNED. HAS HAPPENED SINCE NEW.

THE VEHICLE :"CHOKES" OUT AT LOW SPEED OFTEN WHEN TURNING A CORNER OR FROM A SLOW START. I TOOK THE VEHICLE INTO THE DEALER AND THEY RAN DIAGNOSTICS AND DECLARED THEY DETECTED NO PROBLEM. HOWEVER, THE PROBLEM STILL EXISTS AND MAY CAUSE AN ISSUE IF ACCELERATION IS REQUIRED.

BRAND NEW VEHICLE (1600 MILES) HESITATES WHEN I GO FROM A COMPLETE STOP AND START TO ACCELERATE AT LOW SPEEDS. MAINLY NOTICE IT WHEN TAKING A CORNER. IT SEEMS AS IF IT HAS TROUBLE SELECTING THE GEAR AND ONCE IT DOES, IT LURCHES FORWARD. DANGEROUS WHEN PULLING OUT INTO TRAFFIC AS THE HESITATION PUTS YOU IN THE MIDDLE OF THE ROAD JUST A LITTLE TOO LONG FOR COMFORT. ALSO, MY TRACTION CONTROL LIGHT WILL COME ON AROUND CERTAIN CORNERS AND LEAVES ME WITHOUT CONTROL OF THE CAR. ALSO ANOTHER SAFETY ISSUE AS AGAIN THE CAR HESITATES OR LOCKS UP BECAUSE OF THIS FEATURE AND DOESN'T ALLOW ME TO DRIVE FORWARD AS I WISH. IT'S THE MIDDLE OF THE SUMMER WITHOUT ANY RAIN AND DEFINITELY NO SNOW ON THE GROUND (I'D SAY PERFECT ROAD CONDITIONS) SO NO REAL REASON WHY MY TRACTION CONTROL SHOULD BE TURNING ON AROUND CORNERS. VERY CONCERNED ABOUT THIS ISSUE! ALSO, I SHOULD NOTE THAT THESE ISSUES HAVE BEEN HAPPENING LONG BEFORE 1600 MILES. I NOTICED THEM THE FIRST WEEK OR SO THAT I TOOK THE VEHICLE HOME SO DEFINITELY LESS THAN 500 MILES AS I BOUGHT IT NEW. FOR A BRAND NEW, FAIRLY EXPENSIVE VEHICLE I SHOULDN'T HAVE TO FEEL LIKE MY CONFIDENCE IN IT'S BASIC PERFORMANCE IS COMPROMISED.

IN THE AFFECTED VEHICLE, THE WIRES IN THE CAN WIRING HARNESS ASSEMBLY AND AIRBAG WIRING HARNESS ASSEMBLY MAY BE DAMAGED BY THE PASSENGER SEAT'S HEIGHT ADJUSTER MECHANISM. A METAL 3RD PARTY POWER INVERTER WAS POSITIONED UNDERNEATH THE PASSENGER SEAT. PRIOR SEAT ADJUSTMENTS CAUSED THE SHEATH AROUND THE HARNESSES TO BECOME BARE, EXPOSING THE ELECTRICAL WIRING. THE METAL POWER INVERTER BECOME LODGED AGAINST THE WIRING CAUSING A SHORT IN THE WIRING AND CAUSING THE ENTIRE VEHICLE'S ELECTRICAL SYSTEM TO FAIL. THE EPB (ELECTRONIC PARKING BREAK) BECAME ENGAGED AND IT WAS IMPOSSIBLE TO DRIVE THE VEHICLE. ALTHOUGH ACKNOWLEDGE THAT THE 3RD PARTY POWER INVERTER WAS UNDER THE SEAT, THE VEHICLE HAD BEEN DRIVEN 4 TIMES WITH IT UNDER IT, TOTALING LESS THAN 800 MILES. IT IS NOT KNOWN HOW LONG IT WOULD TAKE FOR THAT BOX TO RUB AGAINST THE SHEATH ON THE HARNESS AND BARE THE WIRING, THEREFORE IT IS SUSPECTED THAT THE POWER SEAT ADJUSTER CAUSED THE WIRES TO BECOME BARE AND THAT RECALL #141 SAFETY CAMPAIGN #16V145000 MAY NOT HAVE BEEN PROPERLY RESOLVED. WE BELIEVE THE SEAT ADJUSTER CAUSED THE WIRES TO BECOME BARE, PRIOR TO THE INVERTER BEING PLACED UNDER THE SEAT. THE INVERTER WAS POSITIONED SUCH THAT IT WASN'T MAKING CONTACT WITH THE BARE WIRE, UNTIL THE SEAT WAS ADJUSTED ON 7/2/2017. THE CAR WAS NOT DRIVEN ON 7/3/2016. THE INCIDENT OCCURRED ON 7/4/216 AS THE VEHICLE WAS DRIVEN ACROSS RAILROAD TRACKS. IT IS BELIEVED THE INVERTER WAS THEN JARRED AGAINST THE BARE WIRE, CAUSING THE SHORT. THE DEALERSHIP HAS NOT VALIDATED THIS; THEY ARE SUGGESTING IT WAS THE INVERTER THAT CAUSED THE WIRES TO BECOME BARE. OUR OPINION IS THAT THE INVERTER WAS NOT THERE LONG ENOUGH TO CAUSE THAT WIRING TO BECOME BARE. IT WASN'T UNTIL I DISCOVERED THIS PREVIOUS RECALL THAT EVERYTHING STARTED TO MAKE SENSE. IT IS A $5,300.00 REPAIR BECAUSE THE OTHER WIRES INVOLVED THAT ARE BARE ARE FOR THE AIRBAGS.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ASSISTED THE DEALER WITH THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

FROM STOP, OR NEAR STOP, ENGINE CUTS OUT (STUMBLES) DURING NORMAL ACCELERATION.

WHEN DEPRESSING THE ACCELERATOR AT SPEEDS LESS THAN ABOUT 10MPH, THE VEHICLE HAS A VERY SIGNIFICANT HESITATION/ENGINE STUMBLE - ABOUT 2 SECONDS WHEN THE VEHICLE IS COMPLETELY NON-RESPONSIVE AND BOGS DOWN. HAPPENS EVERY TIME AT LOW SPEED TURNS, AND IS DANGEROUS WITH VEHICLES BEHIND. OWNED A 2014 HYUNDAI SANTA FE SPORT 2.0 TURBO AND NEVER HAD AN ISSUE WITH IT. I HOPE AND PRAY THEY CAN FIX THIS ISSUE BECAUSE THIS VEHICLE HAS A LOT TO OFFER BUT THIS PROBLEM TAKES AWAY FROM ALL OF IT. ALSO RECEIVED A SURVEY FROM HYUNDAI ENGINEERS AND IN THE "ENGINE" CATEGORY THE ONLY COMPLAINT TO PICK FROM WAS "ENGINE STUMBLES" COINCIDENCE OR ARE THEY WORKING TO RESOLVE THIS ISSUE?

MY NEW SANTA FE 2017 HAS A PROBLEM WITH THE CAR NOT REACTING TO PRESSING THE ACCELERATOR. YOUR PRESS THE ACCELERATOR AND THE CAR DOES NOT MOVE AND THE ENGINE DOES NOT REV. THE HESITATION IS ABOUT 2 SECONDS LONG AND IS VERY SCARY. IT HAPPENS INTERMITTENTLY AND FROM A STOPPED POSITION. I'M AFRAID AT SOME POINT THERE WILL BE A TERRIBLE ACCIDENT FROM THIS PROBLEM. I'VE HEARD THERE IS A RECALL 16-01-032 FOR THE TCU UPDATE 60CO61R1 BUT I REACHED OUT TO DEALERSHIP AND THEY DON'T KNOW ANYTHING ABOUT IT. THIS IS VERY DANGEROUS AND I DID SOME RESEARCH THERE ARE A LOT OF PEOPLE HAVING THIS SAME PROBLEM. I NOTICED THIS PROBLARY A WEEK AFTER PURCHASE.

HESITATES WHEN TAKING OFF. JERKS AT ABOUT 10 MPH AND THEN AGAIN AT ABOUT 20 MPH BUT NOT AS BAD AS AT 10 MPH. HESITATES WHEN GIVEN GAS AFTER JERKING. FEELS AS IF I HAVE GOT TO ABOUT 10 MPH THEN SLAMMED ON MY BREAKS BEFORE IT WILL START TO GO AGAIN. I'M SCARED TO TRY AND PULL OUT INTO BUSY TRAFFIC. I AM WORRIED I WILL GET HIT DUE TO NOT BEING ABLE TO DEPEND THAT IT WILL GO WHEN I'M TRYING TO GO.

TRANSMISSION NOT DOWN SHIFTING WHEN RE THROTTLING OUT OF CORNERS AS IN TURNING AND WHEN TRYING TO CROSS TRAFFIC, YOU SLOW DOWN THAN HIT THE GAS AND IT FEELS LIKE IT'S IN A HIGH GEAR ,YOU SLOWLY CREEPS OUT INTO ON COMING TRAFFIC WAITING FOR THE DOWN SHIFT TO PUT YOU INTO 1 ST GEAR SO YOU WON'T BE KILLED BY ON COMING FLOW, VERY DANGEROUS, VEHICLE ONE WEEK OLD

WHEN DEPRESSING THE ACCELERATOR AT SPEEDS LESS THAN ABOUT 10MPH, THE VEHICLE HAS A VERY SIGNIFICANT HESITATION - ABOUT 2 SECONDS WHEN THE VEHICLE IS COMPLETELY NON-RESPONSIVE. HAPPENS EVERY TIME AT LOW SPEED TURNS, AND IS DANGEROUS WITH VEHICLES BEHIND.

PURCHASED A HYUNDAI SANTA FE AWD TURBO IN MAY 2016, WITHIN THE FIRST 3 MONTHS THE TRACTION ASSIST HAS TRIGGERED CAUSING THE POWER TRAIN TO LOOS POWER FOR 10-15 SECONDS A TOTAL OF 5 TIMES. EACH TIME THIS HAS HAPPENED IT HAS BEEN FROM A STOP AND TURNING ONTO ANOTHER STREET AND OR U TURN ALL UNDER 30MPH, HAVE HAD IT TO THE DEALER 3 TIMES AND HAVE CONTACTED HYUNDAI DIRECTLY AND THEY CAN NOT FIND ANYTHING WRONG. I CAN REPRODUCE THE ISSUE IF I RUN OVER PART OF THE CURB OR A HARD BUMP. I FEEL THIS IS A HUGE SAFETY ISSUE IF THE SUV LOOSES POWER FOR 10-15 SECONDS WHEN PULLING OUT.

TRANSMISSION HESITATES BADLY FOR ABOUT 1-2 SECONDS BEFORE GOING INTO GEAR TO MOVE CAR AFTER COMING TO COMPLETE/ROLLING STOP OR IN SLOW TURNS. TRANSMISSION DOES THIS ONLY INTERMITTENTLY. THIS CAN BE DANGEROUS FOR MERGING INTO TRAFFIC ON HIGHWAY OR STREETS DUE TO FACT THAT CAR WILL NOT RESPOND IMMEDIATELY TO DRIVER ACCELERATION INPUT. THIS IS AN ONGOING PROBLEM SINCE WE BOUGHT THE CAR BRAND NEW 3 WEEKS AGO.

I AM EXPERIENCE A HESITATION IN THE ACCELERATION FROM EITHER A DEAD STOP OR A ROLLING STOP. WHEN THE ACCELERATOR IS PUSHED, THERE IS A 1-2 SECOND DELAY IN POWER. THE ENGINE APPEARS TO CUT OUT AND THEN IT KICKS IN AND TAKES OFF. THE FIRST HAPPENED WITH 50 MILES ON THE CAR AND HAS HAPPENED OVER TWO DOZEN TIMES OVER THE NEXT 3700 MILES. NOT ONLY IS IT VERY ANNOYING, BUT HAS BEEN DANGEROUS WHEN TRYING TO ENTER A LANE TO GET UP TO SPEED WITH TRAFFIC.

THE CAR APPEARS TO HESITATE UPON ACCELERATION FROM A LOW SPEED, MOST NOTICEABLY COMING OUT OF TURNS. THE HESITATION IS RANDOM AND JERKS THE CAR FORWARD AND BACK. I TOOK IN FOR SERVICE AND THEY SAY NO FIX IS AVAILABLE. DEALER SAID IT WAS NOT A SAFETY ISSUE BUT A SATISFACTION ISSUE. THAT IS A FALSE STATEMENT, AS IT IS INDEED A HUGE SAFETY ISSUE. OTHERS HAVE INDICATED A SIMILAR PROBLEM AS WELL IN THE SANTA FE ONLINE FORUMS (HTTP://WWW.SANTAFEFORUMS.COM/ACCELERATION-ISSUES-T10953.HTML?S=8588CA5231ADDA19BDA5C53064AE9CC8&T=10953)

I BOUGHT THE VEHICLE ON 5/7/16. ON 6/2/16 I WAS DRIVING ON HIGHWAY 395 WHEN I NOTICED SMOKE COMING OUT OF THE ENGINE COMPARTMENT. THE CAR STARTED LOSING POWER AND EVENTUALLY DIED. WHEN I GOT IT PULLED OVER TO THE SIDE OF THE ROAD I NOTICED FLAMES COMING OUT FROM THE FRONT OF THE ENGINE. I GRABBED WHAT I COULD AND GOT OUT OF THE CAR. WITHIN 5 MIN THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. I HAD APPROXIMATELY 675 MILES ON IT. I HAVE CONTACTED HYUNDAI BUT THEY HAVE NOT RESPONDED TO ME. I ORDERED A COPY OF THE POLICE REPORT BUT HAVE NOT RECEIVED IT YET. I HAVE PICTURES THAT I HAVE ATTACHED. I AM CONCERNED ABOUT THIS HAPPENING TO OTHER PEOPLE. THANKFULLY I DIDN'T HAVE GRANDKIDS IN THE CAR, I'M NOT SURE I WOULD HAVE BEEN ABLE TO GET THEM OUT.

SOMETIMES AFTER SLOWING TO MAKE A TURN THE CAR'S ENGINE SEEMS TO "STUMBLE" FOR A SECOND BEFORE ACCELERATION CAN BEGIN. COMES AS A SURPRISE AND BECAUSE OF THE HESITATION CATCHING ME OFF-GUARD I AM PITCHED FORWARD IN MY SEAT. NOTHING CATASTROPHIC, BUT VERY ANNOYING AND COULD BE DANGEROUS TO A DRIVER NOT KNOWLEDGEABLE ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR AND I NOTICED THIS PROBLEM AFTER ONLY A DAY OR TWO OF OWNERSHIP. I SUSPECT THIS IS A SOFTWARE ISSUE AND CAN BE FIXED WITH A REFLASH OF THE ECU, BUT THAT'S JUST MY BEST GUESS. HAVE NOT CONTACTED THE DEALERSHIP YET, BUT THOUGHT I'D FILE THIS COMPLAINT FIRST TO SEE IF A RECALL CAN BE ISSUED TO FIX THIS PROBLEM.

ON LOW SPEED TURNS (BELOW 20 MPH) THE ENGINE AND TRANSMISSION EXHIBIT A LOSS OF POWER. THIS JEOPARDIZES MY FAMILY'S SAFETY WHEN TURNING IN TRAFFIC. I HAVE OPENED A CASE WITH HYUNDAI AMERICA (#9484960) WHO LEFT ME A VOICEMAIL (STILL HAVE IT) STATING THERE IS A SOFTWARE UPDATE TO ADDRESS THE ISSUE I DESCRIBED. I HAD UPDATE #16-01-032 APPLIED ON 08/15/2016. HOWEVER, THE ISSUE IS TILL PRESENT. I ALSO JUST DISCOVERED THAT WHEN TOWING A TRAILER THE RIGHT TURN SIGNAL DOES NOT WORK. THIS IS ANOTHER SAFETY ISSUE. ADDITIONALLY THE LIGHTS OF THE TRAILER CONSTANTLY RUN EVEN WHEN THE POWER IS COMPLETELY OFF. LASTLY THE HARNESS WHERE THE TRAILERS ELECTRICAL PLUGS INTO ON THE VEHICLE, POPS OUT OF PLACE WHEN PLUGGING IT IN. IN TURN CAUSING ME TO RESEAT THE VEHICLES HARNESS EACH TIME. I WANT OUT OF THIS VEHICLE BUT THEY WILL NOT OFFER ME A BUY BACK. I PLAN TO CONTACT A LEMON LAW ATTORNEY AS I AM UNABLE TO RECEIVE HELP OTHERWISE.