2012 Hyundai Sonata Complaint Log

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE SUDDENLY STALLED. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE FUSE BOX WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE OUT. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE HORN ON HIS ALARM WAS NOT LOUD ENOUGH. THE CONTACT WENT TO THE DEALER WHO REFUSED TO PROVIDE ANY ASSISTANCE SINCE THEY WERE NOT ABLE TO ALTER THE DESIGN OF THE VEHICLE ALTHOUGH THEY WERE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

THE VEHICLE LOOSES POWER WHILE DRIVING ON THE ROAD AND ALL THE ELECTRONICS SHUT DOWN. I LOST POWER STEERING AND POWER BRAKES AND COULD NOT STOP THE VEHICLE. THE VEHICLE HAS AN ELECTRICAL PROBLEM THAT THE SERVICE TECHNICIANS CAN NOT SEE ON THE COMPUTER OR FIGURE OUT. FIRST THE SERVICE TECH SAID IT WAS A FUSE NOT PLUGGED IN ALL THE WAY THEN THEY SAY IT WAS THE BATTERY.. I FEAR FOR MY LIFE IN THIS CAR AND WILL NEVER DRIVE IT AGAIN. IF I WERE IN A CROSS WALK I WOULD HAVE HIT A PEDESTRIAN OR I COULD HAVE HIT ANOTHER VEHICLE. LUCKILY I WAS NOT ON A HIGH SPEED ROAD OR GOING THROUGH A TOLL BOOTH OR THERE WOULD HAVE BEEN SERIOUS INJURIES. I CANNOT BELIEVE THAT THE MANUFACTURER FEELS I SHOULD DRIVE THIS CAR. THEY TOLD ME IT WAS OK BEFORE AND I ENDED UP HAVING AN ACCIDENT. THIS CAR HAS AN ELECTRONIC DEFECT. THEY DO NOT PUT ANY VALUE ON LIVES. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE JERKED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 108 AND THE CURRENT MILEAGE WAS 850.

CAR HAS BEEN WANDERING ALL OVER FROM LEFT TO RIGHT AND ALL ROADS. 2ND SONATA IN THREE YEARS BOTH WITH THE SAME PROBLEM. CONSTANTLY CORRECTING THE STEERING TO KEEP THE CAR STRAIGHT. *TR

MY 2012 HYUNDAI SONATA TURBO HAS THE FOLLOWING PERSISTENT ISSUE. WHEN THE VEHICLE SITS OVER NIGHT, IN COOL WEATHER CONDITIONS OF ABOUT 60 DEGREES AND/OR LOWER, UPON FIRST START IN THE MORNING IT WILL NOT REV PAST 4000 RPM (WHILE DRIVING) AND AS A RESULT IT DOESN'T HAVE THE POWER TO MERGE ONTO THE HIGHWAY IN A MANNER THAT I WOULD CONSIDER SAFELY. I KNOW OF A TECHNICAL SERVICE BULLETIN THAT HYUNDAI HAS RELEASED THAT'S SUPPOSE TO RESOLVE THIS ISSUE HOWEVER, I ALSO HAVE KNOWLEDGE OF ABOUT 10 VEHICLES WITH THIS SAME ISSUE, SOME THE ISSUE PERSISTED EVEN AFTER THE DEALER CLAIMED TO HAVE REPAIRED IT. WHAT I CONSIDER THE MAIN SAFETY ISSUE TO BE IS; THERE IS NO INDICATION/ALERT WITHIN THE VEHICLE'S DASHBOARD ILLUSTRATING THE ISSUE AFFECTING THE ACCELERATION/PERFORMANCE. MY VEHICLE HAS NORMAL POWER CITY STREETS OR AT ABOUT 30 MPH OR LESS. I DISCOVERED THE ISSUE WHEN TRYING TO MERGE ONTO A HIGHWAY, DUE TO LACK OF ACCELERATION POWER (WHICH MY VEHICLE SHOULD/DID HAVE), I WAS NEARLY REAR-ENDED BY A 18 WHEELER AS I WAS TRYING TO GET UP TO HIGHWAY SPEED. THIS IS A HUGE SAFETY ISSUE. NO CHECK ENGINE LIGHT HAS EVER TURNED ON. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 13,000 MILES ON IT NOW. I WOULD GREATLY APPRECIATE YOUR ATTENTION ON THIS HAZARDOUS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR HESITATES DURING START UP! I HAVE HAD IT INTO THE SHOP APPROX 9 TIMES SINCE WE HAVE HAD THE CAR. THIS LAST TIME (APPROX 30K MILES) THEY TOLD ME IT WAS NORMAL. I AM AFRAID THIS CAR IS AN ACCIDENT WAITING TO HAPPEN! *TR

2012 HYUNDAI SONATA. CONSUMER STATES CONCERN WITH ELECTRONIC IGNITION SYSTEM AND THE LACK OF AN ENGINE KILL SWITCH. *TGW THE CONSUMER STATED HE HAD NO WAY OF SHUTTING DOWN THE VEHICLE IF THE COMPUTER SYSTEM ACCELERATED OR IF HE ENCOUNTERED A STUCK GAS PEDAL. THE CONSUMER WANTS TO KNOW, THAT HE HAS A POSITIVE MEANS OF MANUALLY SHUTTING DOWN THE VEHICLE IN AN EMERGENCY SITUATION. THE CONSUMER WOULD LIKE A CLEAR EXPLANATION OF THE PUSH BUTTON ENGINE STAR/STOP SWITCH. HE WOULD LIKE TO KNOW IS IT A COMPUTER FUNCTION OR A MANUAL ELECTRICAL DISCONNECT TO THE VEHICLES ELECTRONICS. ALSO, IF IT IS A COMPUTER FUNCTION, WILL THE DEALER INSTALL A MANUAL TOGGLE SWITCH UNDER THE DASH THAT WILL KILL ALL ELECTRICAL POWER TO THE VEHICLE. THE CONSUMER STATED THE HYUNDAI SENT HIM A LETTER, ADVISING HIM TO REFERENCE HIS OWNERS MANUAL. HOWEVER, THE MANUAL DID NOT ADDRESS HIS PRIMARY CONCERN. THE MANUAL ONLY TALKED ABOUT HOW TO OPERATE THE SWITCH. UPDATED 11/13/12

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. UPDATED 10/11/12*LJ UPDATED 10/17/12

BUMPER (REAR) FELL OFF HYUNDAI SONATA 2012 MY DAUGHTER WAS REVERSING IN MY FRONT YARD, WHEN THE REAR BUMPER FELL OFF THE CAR. SHE DID NOT HIT ANYTHING OR ANOTHER VEHICLE. SHE WAS NOT HIT EITHER. IT JUST FELL OFF! THE DEALERSHIP WOULD NOT BELIEVE US. THERE ARE OTHER STORIES OF THIS ON THE INTERNET. PLEASE DO SOMETHING, THIS COULD HAVE HAPPENED ON THE HIGHWAY WITH DEADLY RESULTS. WE CONTACTED HYUNDAI CONSUMER SERVICES, THEY WOULD NOT FIX THE PROBLEM, OR ACKNOWLEDGE AN AWARENESS OF THIS PROBLEM. PLEASE HELP. THIS IS A PRODUCT DEFECT. I AM WORRIED BY HYUNDAI'S CASUAL LACK OF CONCERN ABOUT THIS ISSUE. PLEASE DO SOMETHING BEFORE THIS CAUSES ANY FATALITY. SINCERELY, A WORRIED MOM. *TR

IT IS NEARLY IMPOSSIBLE TO KEEP THE CAR DRIVING IN A STRAIGHT LINE. I AM CONSTANTLY HAVING TO OVER CORRECT THE PROBLEM. IT IS VERY HARD TO DRIVE ESPECIALLY ON THE INTERSTATE. I FEEL LIKE THE CAR CONSTANTLY WANDERS AND NOW WE ARE HAVING PROBLEMS WHEN WE ARE CORRECTING THE CAR THE WHEEL IS STARTING TO STICK. THIS IS VERY SCARY AND I WORRY FOR MY SAFETY AS WELL AS MY FOUR YEAR OLD AND MY WIFE'S. PLEASE DO SOMETHING ABOUT THIS PROBLEM I KNOW WE ARE NOT THE ONLY ONES HAVING THIS ISSUE! *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN HE LOOKED THROUGH THE REAR VIEW MIRROR OR DIRECTLY AT IT, THE REAR WINDOW LOOKED DISTORTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT IT WAS UNUSUAL; HOWEVER THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 290.

AFTER OWNING THE CAR FOR ONE MONTH (980 MILES), MY CAR LOST POWER STEERING, AIR, AND ENGINE POWER WHILE DRIVING. A WARNING CAME ON THAT SAID, "CHECK CHARGING SYSTEM." IT WAS TOWED TO THE DEALER WHO SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM AND THAT THERE WAS NOTHING WRONG WITH THE CAR. I REFUSED TO TAKE THE CAR BACK UNTIL A DISTRICT PARTS AND SERVICES MANAGER CAN LOOK AT IT. I CALLED THE HYUNDAI CORPORATION WHO DIDN'T SEEM TOO CONCERNED. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT HYUNDAI IS NOT ACKNOWLEDGING. *TR

ABOVE 55 MPH THE STEERING IS EXTREMELY HARD. SMALL MOVEMENTS OF THE STEERING WHEEL CAUSE LARGE LATERAL MOVEMENTS OF THE VEHICLE REQUIRING OVER STEER TO CORRECT. AT 55 MPH AND GREATER , THE FEEL IS LIKE MANUAL STEERING CAUSING ARM AND WRIST FATIGUE. *TR

I WAS DRIVING DOWN A HILL THAT WAS NOT VERY STEEP, IN GOOD WEATHER, WITH CRUISE CONTROL ON AT 60 MPH. AS THE CAR WENT DOWN THE HILL, THE SPEED INCREASED TO 80,AT WHICH POINT IN TIME I USED MY BRAKE TO SLOW DOWN. THE SAME THING HAS HAPPENED ON NUMEROUS OCCASIONS WITH ME ALONE AND WITH OTHERS IN THE CAR, INCLUDING A STAFF MEMBER OF THE DEALERSHIP, WHO TOLD ME THAT THIS WAS NORMAL BEHAVIOR FOR A HYUNDAI SONATA AND FOR THE CRUISE CONTROL ON HIS OWN VEHICLE. IF I CANCEL CRUISE CONTROL IN THE MIDDLE OF A HILL, SPEED DECREASES OR HOLDS STEADY --IT DOES NOT ACCELERATE. *TR

VEHICLE WAS PARKED IN PARKING LOT WHEN WE CAME OUT THE DRIVER SIDE CURTAIN AIR BAG (FRONT AND BACK) HAD DEPLOYED....INSPECTED FOR DAMAGE IN PARKING LOT AND THERE WAS NONE FOUND IN OTHER WORDS NOBODY HIT VEHICLE....TOOK VEHICLE TO DEALER IN COLUMBIA MISSOURI, JOE MACHENS HYUNDAI, AND THEY INDICATED THEY HAD NEVER SEEN ANYTHING LIKE THIS AND WERE CONTACTING HYUNDAI USA FOR INFORMATION...THEY RAN COMPUTER CODES ON VEHICLE EVERYTHING WAS FINE...ALSO CHECKED FOR DAMAGE TO VEHICLE AND NONE FOUND...MAJOR CONCERN IS THAT IF THIS HAPPENED WHILE DRIVING THIS COULD HAVE BEEN A SERIOUS PROBLEM...COULD THIS BE A MAJOR A PROBLEM WITH 2012 SONATAS?? *TR

AFTER PURCHASING THE CAR NEW IN SEPT OF 2011, WE RECEIVED NOTICE FROM HYUNDAI ADVISING OF RECALL DUE TO PULLING WHILING DRIVING. WE CONTACTED THE LOCAL DEALER MULTIPLE TIMES AND WERE ADVISED THEY WERE WAITING ON THE TECHNICAL SPECIFICATION ON HOW TO FIX THE PROBLEM. THIS HAS CONTINUED SINCE NOVEMBER OF 2011. THE DRIVING CONDITION OF THE CAR HAS CONTINUED TO DECLINE AND HAS EVEN CAUSED THE FRONT TWO TIRES EXCESSIVE WEAR. THE FRONT TIRES ALREADY NEED REPLACEMENT. THE CAR DRIFTS OFF TO THE RIGHT SEVERELY WHEN YOU RELEASE THE STEERING WHEEL, CAUSING FATIGUING OF THE ARMS DUE TO CONTINUED CORRECTION OF THE STEERING. *TR

THE SIDES OF THE TIRE IN QUESTION SEEM VERY PRONE TO SIDEWALL FAILURE. THIS TIRE HAS A LIP ON IT THAT EXTENDS ABOVE THE WHEEL'S RIM (AS OPPOSED TO THE SMOOTH, ROUNDED SURFACE OF OTHER TIRES). UPON DRIVING UP ON A CURB WHILE PARKING THE CAR AT WORK, A ONE INCH FLAP OF RUBBER 1/4" DEEP WAS RIPPED FROM OUR RIGHT REAR TIRE. THE RIGHT FRONT TIRE SHOWS TWO SPOTS WHERE A PART OF THE TIRE'S LIP WAS RIPPED OFF (WHERE IT IS FLUSH WITH THE TIRE) FROM OTHER BRUSHES AGAINST THE CURB. MOST ALARMING IS THE LEFT FRONT TIRE WHICH HAS A 1/2" CRACK OR INCISION IN THE TIRE -- AND THIS IS NOT EVEN CLOSE TO THE RIM AND SHOWS NO SIGN OF HITTING A CURB. IT'S HARD TO TELL HOW DEEP THE INCISION IS BUT IT IS AT LEAST 1/8" DEEP. THE NEW 2012 HYUNDAI SONATA EQUIPPED WITH THESE TIRES WAS PURCHASED IN NOV. 2011. THE VEHICLE CURRENTLY HAS A LITTLE MORE THAN 5,000 MILES ON IT. IN THE COMBINED 80 YEARS WE HAVE BEEN DRIVING, WE HAVE NEVER EXPERIENCED SIDEWALL FAILURE FROM DRIVING ONTO A CURB OR JUST FINDING A CRACK IN THE TIRE. I DO WANT TO POINT OUT THAT HANKOOK, THE MANUFACTURER, HAS HAD A RECALL FOR ITS HANKOOK / DYNAPRO AS / P265/70R17S RH03 (NHTSA CAMPAIGN ID NUMBER: 10T021000). THE CAUSE WAS SIDEWALL FAILURE. WE REPLACED THE TIRE WITH THE GASH IN IT. WE DO HAVE PHOTOS OF THE TIRES IN QUESTION AND CAN SEND PDFS TO YOU IF SO DESIRED. WE ALSO KEPT THE TIRE WITH THE GASH IN CASE WE NEEDED IT FOR SOME REASON IN PURSUING THIS (ADDITIONAL PHOTOS, INSEPCTION, ETC.). IT IS HARD TO DETERMINE THE DATE OF WHEN THE DAMAGE WAS DONE SO I'VE LISTED THE DATE THAT THE TIRE WITH THE RIP WAS FIRST NOTICED. THE TIRE WITH THE INCISION OR CRACK IN IT WAS NOTICED TODAY (7-14-12) WHILE GETTING THE OTHER TIRE REPLACED. THE COMPLETE DESCRIPTION OF THE TIRE SIZE IS 225/45R18-95V. *TR

THIS IS A HYBRID VEHICLE. IT CHUGS, HESITATES AND ALMOST STALLS WHEN ACCELERATING FROM A COMPLETE STOP. THE SERVICE PEOPLE TELL ME THAT IT IS NORMAL BUT THIS IS MY 3RD HYBRID AND THIS IS NOT NORMAL. *TR

2012 HYUNDAI SONATA GLS. MILEAGE NOT AS ADVERTISED. STICKER SAID 25 CITY AND 35 HIGHWAY. HAVE TRACKED MILEAGE FROM 1000 TO 5000 MILES AND AVERAGES 23 MPG INCLUDING SOME HIGHWAY DRIVING. NEVER DRIVE AGGRESSIVELY. I BOUGHT THIS CAR THINKING I WOULD BE GETTING MILEAGE AS ADVERTISED. TRIED TO CALL HYUNDAI CUSTOMER SERVICE AT 800-633-5151 FOR A CASE NUMBER AND WAS ON HOLD FOR 10 MINUTES BEFORE HANGING UP. ALLEN HYUNDAI DEALER SAYS NOTHING THEY COULD DO AND RECOMMENDED GOING TO ANOTHER DEALER FOR MILEAGE TESTING OR CALL HYUNDAI CUSTOMER SERVICE. *TR

IN JUNE 2012 WHILE MY SONATA WAS SITTING IN THE DRIVEWAY THE DRIVER SIDE GLASS SHATTERED WITH NO IMPACT. I HAD TO PAY FOR THE REPLACEMENT THINKING IT WAS DAMAGED SOMEHOW. BUT YESTERDAY YET AGAIN MY SONATA WAS SITTING IN THE GARAGE THIS TIME AND THE DRIVER SIDE GLASS SHATTERED AGAIN. THIS MUST BE A DEFECT IN THE CAR SOMEHOW. *TR

As stated by other owners the brake lights come on and off I have had the bulb replaced several times. I wiggle the blub it comes on and off. This is a danger to cars behind me as the brakes lights are not working properly I believe there should be a recall as many owners are having and have had the same issue with this problem. My sister has a Hyundai not a Sonata had the same issue but her type of Hyundai was recalled for fault wiring. The Sonatas should be recalled also.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL REQUIRED FULL FORCE APPLIED TO THE WHEEL IN ORDER TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS EQUIPPED WITH ELECTRONIC STEERING WHICH FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.

TL* THE CONTACT OWNS 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, HE APPLIED SLIGHT PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE SURGED FORWARD. THE VEHICLE CRASHED INTO THE WALL OF A GARAGE AS A RESULT. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS TOWED TO A REPAIR SHOP FOR INSPECTION BUT THE FAILURE WAS UNKNOWN AT THE MOMENT. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 4,500. UPDATED 07/13/12 *BF

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT HE NOTICED A BUILD-UP OF A DEWY SUBSTANCE ON THE INSIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE DEWY RESIDUE WAS CAUSED BY THE SUN HEATING THE DASHBOARD AND VAPORS EMITTING FROM THE DASHBOARD AS A RESULT. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,400.

THE VEHICLE'S CRUISE CONTROL FAILED TO ENGAGE OR DISENGAGE WHEN USED. THE DEALERSHIP WAS INITIALLY UNABLE TO REPLICATE THE PROBLEM, THEN REPLACED A HEADLAMP SWITCH. AFTER THIS, THE RADIO BEGAN TURNING COMPLETELY OFF WHILE DRIVING, AND THE CRUISE CONTROL CONTINUED TO ACT ERRATICALLY. THE DEALERSHIP SAID THEY COULD NOT REPLICATE THE PROBLEM BUT REPLACED THE RADIO. SEVERAL MORE TIMES, THE DEALERSHIP STATED THEY WERE UNABLE TO REPLICATE THE PROBLEM WITH THE CRUISE CONTROL AND RADIO. AFTER CONTACTING THE MANUFACTURER, THE DEALERSHIP LOOKED AT THE CAR AGAIN AND FOUND LOOSE PINS IN THE CONNECTOR TO THE FUSE BOX. *TR

DISHONEST MILEAGE CLAIMS: 2012 HYUNDAI SONATA."ADVERTISED: 26/35" - ACTUAL 24/25...NOT EVEN CLOSE. CLASS ACTION SUIT IN CA BUT, INEXPLICABLY, ONLY 'CERTAIN' MODELS. I'VE NOT HEARD ONE SONATA OWNER 'HAPPY' WITH THEIR MILEAGE. ITS FRAUDULENT AND MISLEADING AT BEST. HYUNDAI IS SENDING AN ENGINEER TO LOOK AT THE VEHICLE BUT IF THEY'RE ON HYUNDAI PAYROLL WHAT KIND OF RESULT DO YOU THINK I'LL GET? *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHEN ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT WAS THE OPERATION OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT WAS THE OPERATION OF THE VEHICLE WHEN GOING FROM ELECTRIC TO GAS. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 3,500.

2012 SONATA WILL NOT DRIVE STRAIGHT, IT PULLS TO THE LEFT MOSTLY BUT ALSO TO THE RIGHT. BASICALLY THE CAR SWERVES ALL OVER THE ROAD, ESPECIALLY AT HIGHER SPEEDS. I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME ALL FOREIGN CARS DRIVE LIKE THIS. THEY ADJUSTED THE TIRE PRESSURE BUT THAT DID NOT SOLVE THE PROBLEM. I DO NOT FEEL SAFE DRIVING THE CAR. HYUNDAI ISSUED A SERVICE CAMPAIGN TO FIX THE 2011 SONATAS FOR THIS EXACT PROBLEM, WHY CAN'T THEY JUST DO THE SAME FOR THE 2012S? *TR

WE PURCHASES THIS VEHICLE IN 2012. WE NOTICED THAT WHEN DRIVING WE HAVE TO HOLD THE STEERING WHEEL REALLY TIGHT TO STAY IN HIGHWAY LANES. WHEN DRIVING ON THE HIGHWAY THE STEERING PULLS RIGHT AND LEFT CAUSING US TO WANDER REALLY CLOSE TO OTHERS LANES. WE HAVE BROUGHT THE CAR BACK SEVERAL TIMES DURING THE LAST YEAR AND THE DEALER IS UNABLE TO FIX IT. WE FEEL VERY UNSAFE WHEN DRIVING ON HIGHWAYS AND FEAR AN ACCIDENT IS WAITING TO HAPPEN. *TR

I WAS BACKING MY VEHICLE UP, WHICH WAS PARKED IN FRONT OF MY HOUSE, AND I NOTICED WHAT SOUNDED LIKE A CV JOINT NOISE FROM THE LEFT FRONT WHEEL AREA. THE PROBLEM HAS RECURRED SEVERAL TIMES SINCE BUT THE LATEST AND LOUDEST WAS AFTER I HAD THE VEHICLE INSPECTED AT THE DEALERSHIP ON 03/21/2015. THE NOISE TOOK ON AN EVEN LOUDER SOUND THAT WAS MORE OF A CLUNK LIKE A FRONT CONTROL ARM. THEREFORE, I CONTACTED HYUNDAI USA FOR A DETAILED EXPLANATION OF TSB 10055854 BUT THEY WILL NOT GO INTO ANY SPECIFICS ABOUT WHAT THE COMPONENT(S) ARE IN THIS CAMPAIGN. I FEEL THAT THIS IS AN INTENTIONAL COVER UP SO THAT THE NHTSA WILL NOT INVESTIGATE AND REQUIRE A SAFETY RECALL. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING ON HWY I-385 - LOOKING OUT THE RIGHT SIDE OF THE FRONT WINDSHIELD I THOUGHT I SAW A DOG RUN INTO THE PATH OF MY CAR. IT WAS NOT A DOG. IT WAS A DISTORTION IN MY WINDSHIELD THAT CREATED WAVY LINES OF THE GUARDRAILS THAT I WAS DRIVING BY. I TOOK MY CAR TO GREER HYUNDAI, SC, TO SEE WHAT COULD BE DONE WITH THE WINDSHIELD. THE SERVICE MANAGER SAW THE DISTORTION IN MY WINDSHIELD AND THEN WENT TO CHECK SOME OTHER 2012 SONATA'S. HE SAID THAT THE SAME DISTORTION WAS IN THOSE ALSO AND THAT NO ONE ELSE HAD COMPLAINED. HE SAID THAT HE COULD ORDER A WINDSHIELD REPLACEMENT BUT THAT IT WOULD UNDOUBTLY BE THE SAME AS WHAT I ALREADY HAD. HE GAVE ME THE HYUNDAI CUSTOMER SERVICE PHONE NUMBER. I CALLED THEM AND WAS ASSIGNED THE CASE #4861688. AND WAS TOLD TO TAKE THE CAR TO ANOTHER CAR DEALER TO SEE WHAT THEY HAD TO SAY. I TOOK THE CARE TO GREENVILLE HYUNDAI, SD, AND THAT SALES MANAGER ALSO SAW THE DISTORTION BUT SAID THAT IT WAS IN ALL THE 2011 AND 2012 SONATA'S. I WAS TOLD TO CALL CUSTOMER SERVICE. JUST FOR GOOD MEASURE I THEN TOOK THE CAR TO CAPITOL HYUNDAI IN COLUMBIA, SC. THAT SERVICE MANAGER ALSO SAW THE DISTORTION BUT GAVE ME THE SAME ADVICE - TO CALL CUSTOMER SERVICE. SO I CALLED CUSTOMER SERVICE 800-633-5151. THAT PERSON TOLD ME THAT THE CASE HAD BEEN CLOSED WHEN I WAS TOLD TO TAKE THE CAR TO ANOTHER HYUNDAI DEALER AND SEE WHAT THEY SAID. SHE THEN GAVE ME THE EMAIL ADDRESS TO MAKE THIS COMPLAINT. SHE SAID THAT IF ENOUGH PEOPLE COMPLAINED THEN YOU WOULD ISSUE A RECALL TO REPLACE THE WINDSHIELD. THE DISTORTION THROUGH THE WINDSHIELD IS ONLY SEEN FROM THE DRIVERS SEAT - SO ONLY AT AN ANGLE. IT'S A SAFETY HAZARD. PLEASE HELP ME SOLVE THIS PROBLEM.

ONE MONTH AFTER PURCHASING A NEW 2012 HYUNDAI SONATA, I NOTICED A CREAKING NOISE COMING FROM REAR SUSPENSION/SUB-FRAME AREA WHEN THE ENTERING AN INCLINED DRIVEWAY OR NON-UNIFORM ROADWAY. THIS STARTED AT AROUND THE 700-MILE MARK ON MY VEHICLE ODOMETER. THIS ISSUE WAS REPORTED TO HYUNDAI NORTH AMERICA CORPORATE APPROXIMATELY 3-MONTHS AGO, IN AUGUST 2012. THE LOCAL DEALERSHIP I VISITED IN MY AREA HAS ACKNOWLEDGED THE NOISE EXISTS, BUT HAS DISMISSED IT AS "NORMAL BODY CREAK FLEX, SONATAS MAKE THIS NOISE." I PUSHED THE ISSUE TO HYUNDAI NORTH AMERICA CORPORATE AND THEY HAD ORIGINALLY AGREED TO HAVE THE DISTRICT PARTS AND SERVICE MANAGER EXAMINE THE VEHICLE TO DIAGNOSE THE PROBLEM. CURRENTLY, HYUNDAI NORTH AMERICA CORPORATE HAS JUST INFORMED ME THE LOCAL DEALERSHIP DOESN'T WANT TO LOOK AT MY VEHICLE ANYMORE AND TO CONSIDER BRINGING MY VEHICLE TO ANOTHER DEALER. ADDITIONALLY, THEY ARE NOW STATING THAT THEY HAD NO KNOWLEDGE OF EVER MAKING AN APPOINTMENT WITH DISTRICT PARTS AND SERVICE MANAGER. I HAVE BEEN WAITING 3-MONTHS TO MEET THE DISTRICT PARTS AND SERVICE MANAGER, AND THE RESPONSE FROM HYUNDAI NORTH AMERICA CORPORATE UP UNTIL NOW IS TO BE PATIENT AND WAIT TO BE CONTACTED WITH AN APPOINTMENT DATE. THE VEHICLE STILL MAKES THIS NOISE WITH NO RESOLUTION. I AM CONCERNED THAT THERE IS METAL TO METAL CONTACT, AND IN THE LONG-TERM FUTURE, CORROSION OR FATIGUE COULD OCCUR WITH THE SUSPECT COMPONENTS. NUMEROUS CASES OF THIS NOISE HAVE BEEN DOCUMENTED ON HYUNDAI INTERNET FORUMS, BUT HYUNDAI NORTH AMERICA HAS NOT ACKNOWLEDGED THERE IS AN ISSUE. *TR

- MAIN SYMPTOM. : UNSTABLE DRIVING CONDITION. 1. STEERING WON'T BE PERFECTELY CENTERED AFTER MAKING TURN ( BOTH LEFT AND RIGHT) AS MUCH AS 1/2 INCHES AT ANY SPEED. 2. EASELY WANDERED EVEN AFTER MANUALLY CENTERED. IT HAS A DRIVER MAKE ADJUSTMENTS CONSTANTLY. SIMPLY, MY CAR DOESN'T GO STRAIGHT. IN ORDER TO KEEP TRACK, I NEED TO KEEP MAKING STEERING ADJUSTMENTS AT ANY SPEED. I FEEL LIKE UNSTABLE, WANDERING ON HIGHWAY. I VISITED DEALER, ISSUED CASE TO HYUNDAI CUSTOMER CENTER. BUT DEALER SAID THERE IS NO SOLUTION (THEY DID THEIR BEST) , CUSTOMER CTR. SAID THERE IS NO SAFETY ISSUE.(NOT SURE BUT SEEMS LIKE THEY NOTICED) SINCE MY 20 MORE YRS DRIVING. THIS IS THE MOST RIDICULOUS EXPERIENCE. WHATEVER THEY SAID, THIS IS DEFINITELY SAFETY ISSUE. PLEASE CHECK IT OUT. *TR

TAKATA RECALL- I HAVE READ ONLINE THAT THERE ARE 4 SAFETY RECALL ISSUES ON MY VEHICLE THAT WILL BE TOWED TO A DEALERSHIP THIS AM TO BE CHECKED OUT. MY CASE NUMBER WITH HYUNDAI IS 9059835 (KELLY-CONTACT PERSON) 855-671-3059. I READ ABOUT A SIDE AIRBAG ISSUE AS THE FOURTH ISSUE BUT WAS TOLD THAT THERE IS NO RECALL ISSUE ON THE AIRBAGS. HOW DO I PROCEED?

2012 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE DRIFTING WHILE DRIVING *TGW

THE VEHICLE WANDERS AT HIGHWAY SPEEDS. IT IS NOT SUITABLE FOR HIGHWAY DRIVING AS IT IS VERY FATIGUING TO DRIVE ANY DISTANCE ON THE HIGHWAY. I AM CONSTANTLY FIGHTING WITH THE STEERING TO STAY IN MY LANE. MOST OF MY DRIVING IS ON THE HIGHWAY AND THIS PROBLEM IS VERY MUCH A SAFETY CONCERN. *TR

THE CAR WAS PURCHASED NEW IN FEB 2012. WE NOTICED THE REAR SEAT BELTS HAVE FRAYED, THE REAR MIDDLE SEAT BELT HAS BEGUN TO FRAY TROUGH 1/2 INCH OF THE BELT AND THE REAR PASSENGER SIDE BELT IS FRAYED THROUGH APX. HALF. BOTH OF THESE TEARS ARE NEAR THE TOP AT THE POINT NEAR THE EXIT FOR THE RETRACTION ASSEMBLY. *JS

PURCHASED MAR 15 2012 AND 1ST HIGHWAY DRIVING WAS MAR 22, 2012. AT APPROX 50 MPH AND GREATER VEHICLE WANDERS ENOUGH FROM LEFT TO RIGHT TO REQUIRE CONSTANT CORRECTION TO KEEP IT FROM GOING OVER CENTER LINE OR OFF SIDE OF ROAD. IF I ADJUST STEERING TO LEFT VEHICLE CONTINUES TO LEFT REQUIRING AN IMMEDIATE ADJUSTMENT TO RIGHT WHICH CAUSES VEHICLE TO CONTINUE TO RIGHT, ETC, ETC, ETC. NO ACCIDENT SO FAR. HOWEVER, HAVE GONE OVER CENTER LINE AND OFF SIDE OF ROAD PERIODICALLY. BOTTOM LINE ... MY WIFE AND I ARE CONCERNED ABOUT OUR SAFETY DRIVING THIS VEHICLE. WILL EMAIL INFO TO DEALER.. *JS

VEHICLE DOES NOT TRACK STRAIGHT. PULLS TO THE LEFT OR RIGHT AT ANY SPEED. PARTICULARLY AFTER MAKING A LEFT OR RIGHT TURN, EITHER AS A LANE CHANGE OR A PROPER TURN. TOOK IT TO THE DEALERSHIP AFTER THE SECOND WEEK OF OWNERSHIP AND HAD THEM TEST THE CAR. THEY INFORMED ME THAT NOTHING WAS WRONG, AND MAYBE THE ISSUE WAS TORQUE STEER. I TOLD THEM THAT I KNOW ABOUT TORQUE STEER AND THAT IT WAS NOT THE ISSUE. THEY SAID EVERYTHING LOOKED GOOD AFTER THEIR TECH AND SERVICE MANAGER TOOK IT OUT FOR A TEST DRIVE. I WILL BE GOING IN TOMORROW FOR A SECOND LOOK AT THE VEHICLE BECAUSE IT SEEMS TO BE GETTING PROGRESSIVELY WORSE. *TR

THE WINDSHIELD IS OPTICALLY DISTORTED AND HAS BEEN SINCE DAY #1. I POINTED THAT OUT TO THE DEALER'S SERVICE TEAM 2 TIMES. THE SECOND TIME THE SERVICE MANAGER PULLED UP A 2013 & SHOWED ME THAT IT WAS DISTORTED LIKE MY WINDSHIELD & SAID IT MUST BE NORMAL. I ASKED IF IT COULD BE REPLACED HE SAID NO. *TR

RECENTLY PURCHASED 2012. THE CAR ONLY HAS 600 MILES ON IT. STEERING IS VERY HARD TO CONTROL. THE CAR RUNS OFF THE ROAD IF YOU DONT PAY ATTENTION. IT IS EXTREMELY HARD TO CONTROL ON THE HIGHWAY. IN ORDER TO KEEP CONTROL OF THE CAR YOU MUST CONSTANTLY STEER THE VEHICLE FROM SIDE TO SIDE. THE CAR GOES TO THE RIGHT AND THEN WILL IMMEDIATLY GO TO THE LEFT. THIS CAR IS UNSAFE. *TR

VEHICLE CHECK ENGINE LIT AND ALL DASH LIGHTS LIT UPON STARTING THE CAR. IT WOULD NOT LET ME SHIFT IT INTO ANY OTHER GEAR. CAR WAS TOWED TO DEALER FOR SEVERAL DAYS WITH THEM CONSULTING WITH HYUNDAI. THEY REPLACED SOME CONTROL MODULE TO REPAIR IT. -------------------------- TWO WEEKS LATER, THE SAME PROBLEM OCCURRED. IDIOT LIGHTS WERE ON AFTER STARTING THE CAR,BUT I COULD NOT SHIFT IT OUT OF PARK. DEALERSHIP SWEARS ITS A DIFFERENT ISSUE AND THEY ARE CONSULTING HYUNDAI YET AGAIN. MY CAR HAS BEEN IN THE DEALERSHIP FOR OVER A WEEK NOW AND THEY CAN'T TELL ME WHEN I'LL GET IT BACK. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO UNINTENDEDLY WANDER INTO THE NEXT LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE FOUR TIRES WERE ROTATED AND A WHEEL ALIGNMENT WAS PERFORMED. THE FAILURE PERSISTED AND BECAME PROGRESSIVELY WORSE. THE TECHNICIAN STATED THAT THE FAILURE WAS A MANUFACTURER'S DEFECT AND THEY WERE UNABLE TO PROVIDE A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA EQUIPPED WITH HANKOOK P225/45/VR18 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED A BUBBLE ON THE SIDEWALL OF THE FRONT DRIVER'S TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TIRE WAS RE UPDATED 08/28/12*LJ TWO MONTHS LATER, THE CONTACT'S SON WAS DRIVING 65 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT DUE TO A BUBBLE ON THE SIDEWALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TIRE WAS AGAIN REPLACED. THE VEHICLE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY STOPPED WORKING WITH THAT TIRE MANUFACTURER DUE TO EXCESSIVE TIRE COMPLAINTS. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 18,000. UPDATED 08/15/12 THE CONSUMER STATED ONLY THE FRONT TIRE WAS REPLACED. THE DEALER, HYUNDAI MOTOR AND HANKOOK ALL REFUSED TO REPLACE THE SECOND TIRE. UPDATED 08/29/12

CAR VEERED RAPIDLY TO THE LEFT WHEN STEERING WHEEL RELEASED. DEALER CHANGED SHOCK IN REAR. NOW CAR WANDERS EXCESSIVELY AND IS HARD TO KEEP IN LANE AT HIGHWAY SPEEDS. CAR HAS BEEN "REALIGNED " 3 TIMES IN 16 MONTHS TO NO AVAIL. VEHICLE IS TIRING ON LING TRIPS. *TR

I AM THE OWNER OF A 2012 SONATA LIMITED TURBO. I HAVE BEEN EXTREMELY LOYAL TO THE HYUNDAI SONATA BRAND, THIS BEING MY FOURTH SONATA. I PURCHASED 2 OF THEM USED (BOTH 2006'S) AND THE OTHER TWO BRAND NEW (2009 & 2012). UNTIL THIS MOST RECENT NEW VEHICLE, I HAVE NOT HAD A SINGLE PROBLEM WITH ANY OF THE THREE OTHERS. THEY ARE PRETTY AMAZING CARS, IF YOU ASK ME. THEY ARE A WORLD AWAY FROM HYUNDAI?S FIRST IMPORTS OF THE EXCEL IN 1986. VIN NUMBER IS[XXX]. HAVING DRIVEN THE CAR A SHORT TIME, IT SEEMED TO ME THAT THE CAR WANDERED EXCESSIVELY AND ALWAYS FELT ON THE PARKWAY THAT YOU WERE DRIVING ON THE CREST OF THE ROAD. AT 65 MPH AND ABOVE, MY IMPRESSION IS THAT THIS CAR IS ALL OVER THE ROAD. I WROTE TO HYUNDAI ON FEBRUARY 15TH, 2012 WHEN THE CAR HAD 475 MILES ON IT. I WAS GIVEN CASE NUMBER [XXX]. L THOUGHT IT WAS ALIGNMENT PROBLEM BECAUSE OF THE WANDERING CONDITION. WHEN PICKING IT UP, I ASKED ABOUT WHAT THE PROBLEM WAS. THEY SAID THAT IT WAS THERE WAS AN AIR PRESSURE PROBLEM. NO ALIGNMENT WAS DONE. ON A WINDING ROAD, IT IS ALL OVER THE ROAD. I WROTE AGAIN TO HYUNDAI ON JULY 19ST. I WAS GIVEN CASE NUMBER [XXX]. THEY SAID THAT THEY WOULD BE CONTACTING THE SERVICE MANAGER. I HAVE YET TO HEAR BACK FROM HYUNDAI. I'D LIKE A FACTORY REP OR ZONE MANAGER TO DRIVE THIS CAR AND THEN EXAMINE IT TO DETERMINE WHAT NEEDS TO BE DONE TO THIS CAR TO EITHER FIX IT, OR REPLACE IT. I?D ALSO LIKE TO DRIVE AN IDENTICAL 2012 TURBO TO SEE IF IT IS PERHAPS, JUST MY CAR THAT IS PROBLEMATIC. THIS CAR WAS BROUGHT IN THREE DIFFERENT TIMES TO TWO DIFFERENT DEALERSHIPS. BOTH SAY THERE IS NOTHING WRONG WITH THE CAR, HOWEVER, INDEPENDANT SHOPS AND OTHER PEOPLE DRIVING THIS CAR CORNFIRM THAT THERE IS A PROBLEM. THIS CAR IS UNSAFE TO DRIVE ON THE HIGHWAYS. IF YOU WERE TO LOSE CONCENTRATION FOR EVEN A MOMENT, YOU WOULD BE INVOLVED IN AN ACCIDENT. *TR

2012 HYUNDAI SONATA GLS REQUIRES CONSTANT STEERING INPUT TO TRACK STRAIGHT DOWN INTERSTATE. LEFT RIGHT LEFT RIGHT. THIS IS AN UNSAFE OPERATING CONDITION. STEERING IS WAY TOO SENSITIVE. ALSO CRUISE CONTROL FAILS TO DISENGAGE INTERMITTENTLY. DEALER CAN NOT REPLICATE THEREFORE CAN NOT REPAIR. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE REARVIEW MIRROR COULD NOT BE POSITIONED TO WHERE THE DRIVER WAS ABLE TO SEE VEHICLES COMING FROM THE LEFT SIDE OF THE VEHICLE. THE CONTACT ATTEMPTED MOVING THE MIRROR IN EVERY POSITION AVAILABLE WITHOUT SUCCESS. THE CONTACT STATED THAT HE WOULD HAVE TO COMPLETELY TURN AROUND AND LOOK OVER HIS SHOULDER IN ORDER TO SEE APPROACHING VEHICLES. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 6,000.

WHEN ACCELERATING FROM IDLE, SUCH AS SITTING AT A STOP SIGN, STOP LIGHT, OR WAITING TO PULL OUT ONTO THE HIGHWAY, THE ENGINE WILL JUST START TO MOVE THE CAR AND THEN DELAY, ALLOWING YOU TO PUSH THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR WITH NO RESPONSE FOR 2-4 SECONDS. THIS HAPPENS AT ALL TIMES OF DAY AND WEATHER. THE ONLY COMMON FACTOR IS THAT IT HAPPENS AFTER THE CAR HAS BEEN AT IDLE FOR A MOMENT, SUCH AS COASTING THROUGH A PARKING LOT OR SITTING AT A TRAFFIC LIGHT. IT HAPPENS ABOUT EVERY 2-4 DAYS. VERY DANGEROUS AS I HAVE ALMOST BEEN HIT TWICE NOW PULLING OUT ONTO A HIGHWAY ONLY FOR THE ENGINE TO STALL. THE ENGINE NEVER TURNS OFF, IT JUST DOESN'T RESPOND TO THE ACCELERATOR PEDAL. I SEE ON THE INTERNET THAT THIS IS HAPPENING TO OTHER PEOPLE. *TR