2013 Hyundai Sonata Complaint Log

There are 2 cracks on the dashboard directly over the passenger airbag that were there when I bought the car and there is another crack that happened some time between yesterday and today. The Crack is almost the width of the dashboard. If there is an accident I'm worried about get hit by pieces of plastic dashboard.

The contact owned a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the contact smelled fuel and noticed smoke coming from the engine compartment with no warning lights illuminated. The contact stated that the engine had caught on fire. The contact stopped the vehicle, and the contact and the two passengers quickly jumped out of the vehicle. The contact stated one of the passengers sustained a minor leg injury, and medical attention was provided. The fire was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided. The origin of the fire was not yet determined. A Police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

Sudden brake failure while driving at speeds around 40 mph, where both the accelerator and brakes became unresponsive, forcing me to coast before regaining limited braking ability after repeated pumping or having to "restart" the car completely. During these events, loud grinding or dragging noises and vibrations were present. Despite adequate brake fluid levels and pad condition, the brake pedal went to the floor. Could be a potential hydraulic or booster failure. It is available for inspection upon request. I was in the car with a significant other at the time of the incident, this happened around 9 times on a very busy highway during a rush. I have been able to reproduce the problem on my own but has now been inspected by a dealer or independent service center. Online resources indicate others with the same symptoms under same conditions have. The component has not been manufacturer, police, insurance representatives or others. But I have very recently (around 4 months ago) passed a vehicle inspection. There were no warnings or other symptoms prior to failure, it's very sudden and having no idea when and where it would happen makes the car inoperable.

The airbag indicator light for the driver came on after I got into the car. The light being on means the airbag protection system for the driver is off. This occurred at about 137,000 miles. I called my closest Hyundai dealership, Eckert Hyundai, within a month to report the problem and I was told by the dealership that there was no recall on the vehicle regarding the issue I was reporting. I have been driving a vehicle that will not protect me in any type of collision.

Braking system failed on my Hyundai Sonata Hybrid 2013. I was driving on the highway and suddenly the vehicle started a constant beeping noise and the dashboard illuminated with a message that read "Hybrid System Warning! Safely Stop and Do Not Drive" as I driving 70 MPH on the highway, causing me to have to swerve onto the shoulder to avoid being rear-ended by vehicles traveling behind, this is a very dangerous issue, and Hyundai is placing safety of others on the lower rung of their priority list. I had the vehicle taken to the shop where I was initially told that the issue is contaminated braking fluid, the need to replace brakes and the brake master cylinder. Shortly after being notified of the issues that technician diagnosed I agreed to have these items replaced. However, when I went to pickup my car after being notified that services were "completed" the vehicle continued to have the same issues, the vehicle never made it off of the Hyundai car lot. The vehicle has been with Hyundai for over 2 months and suddenly I am being told that there is an ABS issue and that it will cost over 5,000 dollars to complete repairs. I scoured the internet and noticed that there are many other complaints similar to mine.

We were sitting in our car at a Hardees drive through when we noticed smoke coming out from under the hood. I pulled forward to a parking space and opened the hood. Flames shot up at least 6 feet. I quickly ran a short distance into the fast food place and right near the door was a fire extinguisher, which i grabbed and put the fire out with. The fire burned for about a total of 2-3 minutes, and did not do excessive damage. Coil packs and wiring harness got most of the damage. With the hood closed, you cannot even tell there was a fire. I had the car towed to Grayson Hyundai for the recall part, but then entered a claim to Hyundai. Long story short, they stalled me for over a month and then denied the claim. Citing no damage to the cam. Unlike most of the fires with this carline, my car fire was put out very quickly. The recalled fuel line/tube was not damaged much at all. You could inspect the part and see the wear on it and tell it was the culprit. It didn't take a trained mechanic to see this. After i put the fire out and it cooled, i tried starting it, and there was fuel squirting out from the recalled part. There is absolutely no doubt that the recalled part was the cause of the fire. But Hyundai has given me a denial letter that does not state the reason for denial. The Hyundai rep on the phone told me it had to do with no damage to the cam. I then asked, Thats because i got the fire out so fast right? and he said no, didn't have anything to do with it. But he lied. First of all, the cam has nothing to do with the cause of the fire. a damaged cam only happens when the fire was long lasting and severe. They should have inspected the obvious recalled part right in front of them. This denial is completely unprofessional and hints of a concerted effort to categorically deny claims. They don't usually have this much evidence, they did this time and still blew it. had i let it burn to the ground,=approved

My Hyundai vehicle experienced a sudden engine failure due to a known defect in Hyundai’s Gasoline Direct Injection (GDI) engine. This engine issue is part of a widely documented safety concern that causes rod bearing wear, leading to stalling or catastrophic failure while driving. Despite the dealership confirming it’s consistent with the known defect, Hyundai denied assistance solely because my title is branded, even though the engine failure is unrelated to any crash or damage. Hyundai has replaced engines for others with branded titles, proving the inconsistency in their handling of a serious safety problem. This defect poses a risk of stalling in traffic, engine fires, and potential accidents. The vehicle shut down completely, and I believe this violates federal safety standards.

Took car to my local mechanic for a clunking sound when turning steering wheel side to side, while standing still. Mechanic states problem at steering knuckle. In addition he stated that there is a Hyundai recall for this problem. I haven’t been able to find the recall for the steering problem when submitting my VIN.

while driving on the highway the engine caught fire.

Vehicle DASHBAORD has been facing UV related reactive damages by small line cracks and now it's progressing to larger lines. Similar damages in other manufacturers like Toyota and Lexus are covered by manufacturer as recalls .

On freeway accelerated and it stalled the attempted to push button start all dash light were on and then it completely started smoking and that was from the starter getting to hot and died and nothing engine won't turn over so vehicle has no to started since

my car caught fire. The area where the stereo, heater, all melted even the windshield cracked and the gear shifter melted.

The contact owns a 2013 Hyundai Sonata. The contact called to report a technical issue with a Hyundai Technical Service Bulletin and the software that the manufacturer was reprograming for the Hyundai transmissions; TSB Number: 13-AT017. The contact, a certified mechanic, purchased a 2013 Hyundai Sonata from a customer due to the transmission failure. The contact attempted to order a new transmission from the manufacturer, but no transmission was available. The contact ordered a compatible transmission from Kia. The contact successfully installed the transmission. The installation instructions which stated that the motor control unit and transmission control unit software needed to be reprogramed. The contact was able to successfully road test the vehicle and then had the vehicle towed to a dealer. The contact stated that after the software was reprogramed, while attempting to road test the vehicle, immediately there were several unknown warning lights illuminated. The contact checked online and determined that the TSB issued by Hyundai for the software reprograming outlined temperature values that were not the values show on the testing equipment. The contact called the dealer and was informed that using the Kia transmission in a Hyundai vehicle, there was no assistance to be offered. The contact diagnosed the vehicle and determined that the Hyundai software was incorrect and wanted to notify the NHTSA of the failure. The vehicle was not repaired. The manufacturer was informed of the issue. The failure mileage was not provided.

Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.

I have a 2013 Hyundai Sonata 4 door sedan. I am unable to open the driver's left hand door to exit the car after turning off my vehicle. Only way I can open door to exit is to lower the window while motor still running, reach outside and grasp door handle from outside to open and Push/pull handle which doesn't allow me control over the door. Then I have to raise window with door standing open before I am able to turn off the ignition and exit my car. In Case of an emergency this is unsafe for driver and passengers. In this instance, I was trapped inside a hot car in Texas summer heat. In another instance, I could have had an accident and would have been unable to exit to safety. I searched for recall to this model which is covered for Hyundai Sonata manufactured in other years but my vehicle 2013 make is not included in same recall for exact same issue. There was no warning lamp, messages prior to failure. I have googled this "condition" and learned that this is a common problem for Hyundai Sonatas.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, which grew louder. The dealer was made aware of the failure; however, the contact was informed that the vehicle had a Branded Title. The contact was informed that the title was Branded because the previous owner had not provided the requested maintenance documents. The vehicle was taken to an independent mechanic, where it was diagnosed with failure of the rod bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the title was Branded in the Manufacturer’s database. The failure mileage was approximately 125,000.

My car starts making noise then i pull over. my car completely shuts off and i tried to restart it, didn’t start. My engine i think is ruined

Car is in park, refuses to shut off due to car saying car is not in park

The airbag warning light on the dash is illuminated. Diagnostic code B1481 Driver airbag resistance too high.

The contact owns 2013 Hyundai Sonata. The contact stated while driving at various speeds, the gear indicator on instrument panel independently shifted. Despite the failure, the contact stated that the transmission continued to operate normally. The contact stated that several days later while at a complete stop, the vehicle hesitated while depressing the accelerator pedal and the engine revved to a high RPM. The contact called and informed the dealer of the failure. The contact was made aware that the failure was a common failure for the make and model of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V434000 (Power Train); which the contact linked to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

1. I purchased this vehicle in 2016 and I have had my rear brake lights repaired several times because the rear tail lights continue to go out, This happens regularly. There is no warning lights on the dash to indicate an issue. The only way i learned that my brake lights don't work properly is another motorist driving behind me and almost rear ending me. I have had the rear brake lights repaired by the dealership before. My brakes always smell like burning rubber after driving having me to believe that the lubricant for the brake pads aren't working. 2.The dashboard lights also periodically blinks out without warning. After a few moments it will illuminate again. 3. My seatbelts sometimes doesn't tighten up. I have to pull them several times for them to catch and return after the seatbelt isn't in use.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Unknown, caught fire.

The contact owns a 2013 Hyundai Sonata. The contact stated that there were three cracks on the front dashboard. The contact stated that two cracks were on the front passenger’s side airbag and the other crack was in the middle of the front dashboard and was spreading over to the driver's side. There was no warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The vehicle was parked and no longer driven due to the safety concern. The manufacturer was notified of the failure. The failure mileage was approximately 99,900.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle stalled. The contact was able to coast to the side of the road. After several attempts, the vehicle restarted. A mechanic friend replaced the crankshaft and camshaft position sensors. The contact stated that the failure persisted. When the RPM was high, the vehicle was idling roughly. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. The contact was able to coast to the side of the road, where the vehicle failed to restart. The vehicle was towed to the residence. The contact was able to jumpstart the vehicle, and the vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the dealer charged for the diagnostic test, and the contact refused to pay. The contact stated that the testing should be covered by the recall. The vehicle remained at the dealer unrepaired. The dealer charged the contact a storage fee, and a lien was placed on the vehicle, and the vehicle might be sold to pay for the storage fee. The manufacturer was made aware of the failure and informed the contact that the diagnostic fee would be paid by the manufacturer, and the warranty was extended. The manufacturer informed the contact that a supervisor would reach out; however, the contact was still waiting to hear from the supervisor. The failure mileage was approximately 79,000.

The contact owned a 2013 Hyundai Sonata. The contact stated that while driving approximately 35 MPH, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. The air bag warning light illuminated prior to the incident. The contact then crashed into the rear of a utility trailer, where it came to a stop. The contact broke a tooth. The paramedics were called and performed a check; however, the contact did not go to the hospital or urgent care. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The insurance company was contacted and declared the vehicle a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

So my car started to stall when I started it an when I started goin down the road like it wanted to die. Then I started to smell gas very strong so had a code tester put to my car an i have 6 permanent codes. An not only that im smelling oil strong an noticing big oil spots under my car. So I look under the hood an behind the turbo I see oil behind an underneath the turbo. I definitely didnt feel safe driving but now its not even drivable. I purchased it couple months ago from an individual an i cant belive the amount of problems this car has. Im a single mom an trying to support my family an its hard to now with a non running car. I've put quite a few parts hoping it would fix some of the problems an nothing has. I absolutely love the car an very beautiful but unfortunately to many problems with it. Eninge, gas leaks, timing

The contact owns a 2013 Hyundai Sonata. The contact stated that while depressing the brake pedal, the vehicle shut off with an audible warning chime and several unknown warning lights illuminated on the instrument panel. The contact was able to restart the vehicle soon after failure. The contact stated that on another occasion, while depressing the brake pedal, there was an abnormal ticking sound coming from the vehicle, and the engine shut off. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The dealer was notified of the failure, and the contact was informed that there was only an anti-theft recall on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and linked the failure to the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

I purchased a 2013 Hyundai Sonata in 2022. I never had any problems or warning signs of vehicle until late Feb 2025. The engine begin to making a knocking sound and stalling almost causing my son to have an accident. After researching the issue I found that there had been a law suit filed against this company for the engines in those vehicles and that they had placed a limited lifetime warranty on the engine in my vehicle. I reached out to Hyundai and they assured me that my vehicle was covered under the TXXI warranty due to the class action suit filed against them. Next they set up an appointment for me to take the vehicle to the local Hyundai dealership which was Bentley Hyundai in Huntsville, Alabama. I had the vehicle towed there in March 2025 and was immediately met with unprofessional dialogue on my arrival. I explained that an agent from Hyundai corporate had set and appointment for that day but was told that they had no knowledge of it. They received the car and stated that diagnostics had to run on it and that they had to send the paperwork back to corporate for approval to replace/repair the engine. About a week later after unsuccessful attempts to contact the dealership, I was informed that my claim was denied due to maintenance neglect. Once I asked for further clarification the associate told me that it “looked like the oil had never been changed in the vehicle”. I assured him that it had been maintained properly since the date I purchased it. They pulled the carfax and was able to verify all of my maintenance records and that the vehicle never went over 5000 miles before oil changes. I then asked to speak to a supervisor as the rep began to be very disrespectful in his tone and language (which was always by text and not phone). The service manager that I spoke to after this helped escalate the situation to the appeals department. This was a known issue for these motors and the fact that they would put my family’s lives in jeopardy is upsurd.

The car engine was sputtering and the check engine light came on. I was notified by a repair shop that the problem may relate to an engine recall. I called Hyundai about the recall and they advised me to take the vehicle to Cardinale Hyundai in Corona. I did take it there. Testing showed that the issue was, in fact, the same issue that was part of the recall (I believe it is called the internal engine bearing failure). HOWEVER, the Hyundai dealer then advised that, due to owner neglect, the problem will not be fixed by Hyundai. I firmly dispute Hyundai's contention!

On [XXX], in Washington, D.C., my 2013 Hyundai Sonata experienced sudden engine failure, leaving the vehicle inoperable. My goodwill repair request was denied within 30 minutes, without a proper inspection of the rod bearings (a known failure point covered under the TXXI extended warranty) or the fuel pipe recall—a known issue that could pose a fire hazard. Hyundai cited suspected maintenance neglect, but I have documentation of regular synthetic oil changes. Despite having over 200,000 miles, a Firestone inspection from September 2024 confirmed the vehicle was in good condition prior to the failure. Additionally, Hyundai Theta II engines are widely known to suffer from excessive oil consumption, a defect that can lead to premature engine failure even in well-maintained vehicles. Hyundai has replaced engines in vehicles with similar mileage under the same extended warranty, yet in this case, no proper inspection was conducted before denial. Safety Concerns: The fuel pipe recall was not inspected, raising concerns about whether unresolved recall defects are leading to engine failures or fire risks. The airbag clock spring, covered under Hyundai’s TXXA extended warranty, was not inspected, despite the airbag light being illuminated, potentially affecting airbag deployment in a crash. The vehicle failed without warning lights or error messages, creating an unsafe situation. Hyundai’s failure to inspect recall-related issues before denying repairs could impact other affected vehicles on the road. I request that the NHTSA: Ensure Hyundai properly inspects recall-related components before denying repairs. Investigate whether Hyundai is improperly denying warranty and recall-related repairs, even in cases where similar vehicles have received replacements. Determine if the unresolved fuel pipe recall and airbag clock spring defect pose broader safety risks. This issue has been reported to Hyundai corporate, but no proper inspection has been performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, the vehicle had been in for service just days prior to the warning light being illuminated. After a visual inspection of the oil dipstick, the contact observed that the oil level was abnormally low. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while reaching over the passenger seat, the gear shifter was knocked into a lower gear and would not switch back into the drive gear. In addition, the contact stated she managed to pull over the shoulder of the road before going over a curb and crashing into a grass field which brought the vehicle to a stop. No warning lights illuminated. A police report was not filed. The contact did not sustain or seek medical attention for any injuries. The vehicle was towed to a local independent mechanic where it was left for diagnoses and repairs. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

The left rear door won't open from the inside or from outside. The door just suddenly stopped working without any warning or without any damage to the door, or to the key FOB. I use it to transport an elderly person or sometimes my grand kids, it is dangerous especially if someone has to exit the car immediately.

MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.

I had an issue on my car where engine oil level is getting low day by day, then I have visited service center to solve they have said to change spark plug, pcv value and also done fuel induction service , said me to come after 1000 miles then after I had a another problem where my car RPM is increasing and speed is getting low. I have visited the service center again saying catalytic converter issue and asked me to pay 3000$ to do repair before that I have paid 700$ but mentioning you one thing till now I have spend 2000$ for the same issue what was happen. Today as now my car is issue to move in toll road it is very hard to move. And also Hyundai is denying my request and saying me I am out of warranty. My car has 94000 miles as for today. Please help me out from this I am struggling with the issue.

The contact owns a 2013 Hyundai Sonata. The contact had received an undisclosed NHTSA recall campaign, and the vehicle was repaired under the recall. The contact stated that the check engine warning light had been illuminated since the vehicle was picked up from the dealer after the recall repair. The contact stated that on a separate occasion, the vehicle failed to start. The vehicle was towed to an independent mechanic where the vehicle was diagnosed and determined that the engine had seized. The vehicle was not repaired. The contact then towed the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vehicle remained at the dealer and had not been driven since. The approximate failure mileage was 150,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that there was white smoke coming from the exhaust pipe. While driving at approximately 45 MPH, the vehicle stalled. The contact coasted right into the neighborhood and stopped in front of the neighbor's home. The vehicle remained parked. The contact stated that the front driver’s side seat belt failed to lock in the latch intermittently. The contact spoke with the dealer, before the failure, who confirmed that the vehicle was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); because the vehicle was previously inspected under the recall and it was deemed that the engine did not need to be replaced, and that the recall was closed. The dealer was not contacted after the failure. The vehicle was diagnosed or repaired for engine or seat belt failures. The manufacturer was not informed of the failure. The failure mileage was 169,000.

While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.

Burns excessive oil/excessive oil consumption

The vehicle has begun to vibrate/shake badly but manageable. When a code reader was connected to the vehicle both codes 7E9 and 7E8 showed up. Upon researching, information has been found that these specific vehicles have been known for recalls due to fuel hose issues. If I continue to drive this vehicle without the issues being resolved which is not my fault, I jeopardize my son and I’s lives as well as any potential future passengers.

Steering wheel is making a clunk noise like somethings loose

The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

I have a recall for the rod bearing , I drop off my car at AutoNation Hyundai North Richland Hills . Before 3 days to replace the engine because last time I changed the oil on Firestone the technician show me a metal on the oil and that coming from the rod bearing wear also when I cold start the vehicle I listen a rod bearing noise coming from the engine for a while , AutoNation Hyundai North Richland Hills called me today and say that the engine pass the rod bearing test and that is not right maybe it’s now but will not last like that , also i don’t want to drive the vehicle with this safety recall and get crashed when the bearing fail . I just need a help to replace this engine due to this recall I didn’t pickup the vehicle from the dealer location till I got a response from you .

Excessive oil usage

The tail lights won’t stay on even with new bulbs in it. This was a recall and the recall disappeared. This is not safe for my car to be missing a tail light every night. Please help

When you accidently hit the side of the brake pedal or slightly touch the brake pedal there is a rubber brake pedal stopper that engages the brake light switch. The brake pedal stopper eventually gets a hole in the middle and will not completely push the tab on the brake light switch all the way and sometime it will not completely release. When this happens and you try to accelerate the car with the gas pedal the car will not respond. In fact, it will actually start to decelerate. This is dangerous if you are trying to pass a vehicle or trying to make a turn with oncoming traffic because the car is slow to respond. Sometimes the car will not respond when you are at a dead stop and press the accelerator. When you pump the gas the switch will let loose from the rubber pedal stopper that is holding it and the car will jump forward suddenly. You could rear end another car very easily. Go to this YouTube video for a better explanation: [XXX] . This condition has happened multiple times and occurs randomly. I have been fortunate not to have an accident. A $3.00 part suppose to fix the problem but most technicians don't know about this simple fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel pump failed on long distance travel. Never been notified of issue. Fuel failed to inject itself as vehicle loss power. Along with engine.

About a year ago, I went out one morning, and the Rear Passenger Door would not engage or open. I tried using the key fob, as well as manual lock, trying to lock and unlock, and it still would not open. No one can get into the car from the outside. No one can get out of the car from the inside. This especially is very dangerous. Nothing has changed. I would like Hyundai to repair my door, since it is inoperable. In case of accident, fire, or other reason, someone would be locked in to their detriment.

The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. While driving approximately 55-60 MPH, the vehicle lost motive power, and the vehicle decelerated. The vehicle regained power, and the contact was able to continue driving at slower speeds. While driving at various speeds, the vehicle stalled and went into LIMP Mode before regaining power approximately 3 to 4 times. The vehicle was taken to the dealer who confirmed that the VIN was not under recall. The contact had spoken with another dealer, Sheehy Hyundai of Waldorf (2910 Robert S. Crain Hwy, Waldorf, MD 20601) and it was confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); and referred the contact to the dealer. The failure mileage was 126,000.