2013 Hyundai Sonata Complaint Log

NHTSA Recall Number22V312000 I am writing to formally file a complaint regarding my 2013 Hyundai Sonata (VIN: [XXX] ), which is subject to a manufacturer recall #189 due to a fuel line defect posing a fire risk and potential severe injury. Today, I visited Wallace Hyundai in Fort Pierce, Florida, and the service manager Mr. Louis LaRussa and associate employed what I can only describe as a warranty circumvention tactic. They repeatedly delayed my recall repair by claiming I must first complete other optional recalls, unrelated to the fuel issue. They stated that they would not be paid by the manufacturer unless all recalls were done together. This is not only unprofessional but also a disregard for the serious safety hazard posed by this fuel line defect,they prioritize dealership financial interests over customer safety and contradicts the purpose of a safety recall. Furthermore, I was told I would need to leave my car for days or even weeks because parts supposedly must be ordered. As this is a nationwide recall, I expect a swift, ready-to-implement solution. I demand immediate action from Hyundai to honor the recall and ensure my safety is prioritized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2013 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. A nearby Samaritan attempted to jump-start the vehicle, however the vehicle failed to start. The contact stated that 15 minutes later, the contact attempted to start the vehicle, and the vehicle started. The O'Rileys, where it was diagnosed with a failed battery. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The contact stated that the following day, while attempting to start the vehicle, the vehicle failed to crank. The contact noticed smoke coming from under the hood. The contact and the contact's son exited the vehicle. The contact stated that fire came from under the hood, and the vehicle was consumed in the fire. The fire department arrived and extinguished the fire. The contact stated that it was a scary event. In addition, the contact stated that her minor son was traumatized by the event. No medical treatment was reported. The Fire Department Inspector informed the contact that the source of the fire was not confirmed. The insurance company had not inspected the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Engine was replaced couple of months ago due to a recall and today 3/30/2026 I'm pulling up to my driveway getting home from work in my car starts smoking it catches on fire

Engine died because oil wasn't changed, even though the car wasn't due for an oil change and no indicator flashed on the dashboard warning us that maintenance was needed.

No warning whatsoever. Car drove like a dream. All maintenance up to date. Oil changes done exactly on time. All recalls completed. Then all of a sudden while on the interstate, car started knocking extremely hard, lights on dash came on and car died. Almost caused several wrecks as I was going 70mph. This happened March 2026. Vehicle is a 2013 with 105,000 miles on it. 1-owner vehicle with clean title.

The contact owns a 2013 Hyundai Sonata. The contact’s wife stated that while driving at an undisclosed speed, there was a fuel odor coming from the vehicle. There was no warning light illuminated. After inspecting the vehicle, the contact became aware that the high-pressure fuel pipe was leaking. The vehicle was taken to the dealer, where it was diagnosed, and determined that the high-pressure fuel pipe had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

I was driving in highway and just engine lockout and vehicle shutdown

3rd time in the last 6000 miles the knock sensor came on and the dealer clears it, charges me repairs and sends me home with the code cleared car. All 3 times the car imeditently kicked into limp mode while I was on the highway at high speeds, suddently being slowed without warning. When checked with a local scanner it showed P1326 code and dealers all confirmed it. First incident happened in Utah in 2023 (108949miles) and the last 2 happened in michigan in 2025(114850 miles) and now 2026 (115890 miles).

I was driving in the evening on 2/7/26. The red brake light came on in the dash and seconds later the car went into limp mode. An alarm went off indicating that the hybrid system was not functioning. The braking performance decreased significantly. The car slowed down immediately and could not exceed 15 mph. My safety was extremely compromised. Luckily i was not on a high speed road or interstate and was able to pull off onto a side road. If i had been on a busier road, I believe that i would have been in an accident. This could have seriously injured myself or others. The vehicle was towed to a repair shop. The braking pump was replaced and that rectified the problem so far. The old part has been disposed of. The problem was reproduced by the repair facility.

My 2013 Hyundai Sonata has a replacement 2.0T Theta II engine. Recently, it developed a fuel leak that identically matches the description of Hyundai recall Recall 22-01-047H (NHTSA #22V-312). I have attached a description of my fuel leak as assesed by a Hyundai dealership alongside a .pdf of the NHTSA safety recall report to demonstrate that the issue is identical. Hyundai corporate is refusing to acknowledge that this is an identical issue and that my exact VIN group for 2013 Sonatas should be included in this recall. This issue represents a serious risk to life and property that Hyundai is refusing to officially address. They have refused to cover repairs for this issue. Additional info: my car has 124,047 miles on the odometer, but this replacement engine only has about 26,000 miles on it.

Hi, I recently bought my car with a savage title, the inside of the engine in my 2013 Hyundai sonata is making a knocking noise, it has the engine light on and when I scanned it, it shows code P1326, I did some research and found out that Hyundai issued a safety recall 162 back in 2017. In the Hyundai recall webpage records it shows the recall as complete on 8/7/2020. However the engine is making the knocking noise. I took the car to the dealer (Oxmoor Hyundai in Louisville) to have it checked for that safety recall on 2/2/2026 and it was not checked until 2/12/2026 and they told me that they applied for an engine replacement that day, then on 2/18/2026 dealer reached out to me saying that my engine replacement was approved and that they were waiting for the engine to be delivered between 5 to 7 business days. Then on 2/19/2026 I received a call from the dealer and they told me that the engine replacement was not approved due to the title being savage, I asked why was that if it was a safety recall and she responded back saying that it was not a safety recall, it was just an extended warranty, I asked for more explanations on why if it was already approved why did it change the next day and they told me that I had to call the Hyundai customer service. I called the Hyundai customer service line on 2/20/2026 and they told me that they were going to reach out to the dealer about this issue. I haven't had any updates after that.

The contact owned a 2013 Hyundai Sonata. The contact stated that while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, the vehicle failed to stop as intended. The contact's son noticed an unusual sound coming from the hood compartment. The contact stated that the sound was as if something was coming through the hood. The contact's son lost control of the vehicle. The contact's vehicle rolled four times before rolling into a ditch. The contact's vehicle caught on fire. The contact's son was still inside the vehicle. The contact's son exited the vehicle. The fire department arrived and extinguished the fire. The vehicle was towed to a local tow yard. The contact's son was transported by a medical helicopter to a local medical facility. The contact's son sustained a punctured left lung, seven broken ribs, a fractured right hip, and additional bruises, minor burns, and bumps. The contact was advised by the insurance company to report the failure to the NHTSA Hotline. In addition, the contact was informed of an unrepaired recall associated with the VIN, NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline), which the contact was not aware of the unrepaired recall. The contact was unsure if the vehicle had been inspected by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Experienced sudden unintended acceleration causing my car to speed up, lose control, and crash into the vehicle in front of me.

While driving, vehicle slowed down abruptly and stopped. It was flashing “vehicle not safe to drive”. This happened before hen I got a new engine 2 years ago. Even with a new engine now it is happening again. I took it to Nissan Moreno Valley and paid $240 for diagnostic only to find out there a software update they had to do with a tablet. No work needed to be one just a software update hooked up to their system. Hyundai cooperate would not assist to over this fee. I like have crashed with this happening. The car just stops with no warning and it’s extremely dangerous how it cuts off while driving. Luckily I was on the streets not freeway.

Engine losing power and metal shavings in oil and engining shutting off

It is a known issue on several makes and years on Hyundais. excessive oil consumption. burning a quart every 375 miles. at one point we had no oil in the car at all. causing a potential major safety issue lubricating parts of the engine. etc. we have contacted Hyundai several times and brought to Hyundai dealer who has confirmed issue through a test. no warning that oil was low!

Our 2012 Hyundai Sonata (VIN [XXX] ) has experienced several cracks in the dashboard area of the vehicle. We know this is a reported common problem with this vehicle and some information says its related to both heat and sun exposure. However, my wife has always used sunshades everywhere she travels and the car has been parked in the garage when its not in operation. We are also concerned that this could be a safety issue if the air bag ever deployed in an accident. The dealership where we purchased and Hyundai Corporate have denied our claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I started smelling a little gas in the 20th. And on the 21st it got a lot worse so I took it to the dealership. This is the same place that replaced the engine because it failed and it was a recall. I let them know of the recall and they said it is not covered. They told me it was the high-pressure fuel line that connects to the pump. I have provided a picture of what the tech said.

My vehicle had Hyundai Safety Recall 227 (fuel tube replacement) completed on December 7, 2022. After the recall repair, the same fuel-system symptoms returned. A Hyundai dealership diagnosed failure of the high-pressure fuel pump and high-pressure fuel pipe and stated the condition was critical and a safety risk due to fuel system involvement and potential fire hazard. Hyundai Motor America declined assistance, citing vehicle age and mileage, despite this being a recurring fuel-system safety issue following a recall repair. The vehicle continues to present fuel-related safety concerns, and operating the vehicle poses a potential fire risk. In addition, the estimated repair cost exceeds $2,000, which represents a significant financial hardship for a safety-related defect that occurred after a recall repair. I am submitting this complaint due to concern for vehicle safety and the recurrence of a fuel-system defect after a manufacturer safety recall.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the failure persisted. The contact previously received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed, and determined that the engine short block had failed and needed to be replaced. The contact was informed by the dealer that the vehicle would not be serviced under the recall. The contact was offered a buyback option for the vehicle and was also offered a loaner vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

Vehicle: 2013 Hyundai Sonata VIN: [XXX] Mileage: [163,000] Summary: Theta II 2.4L GDI engine bearing failure (Recall 953 / 20V-393) – severe knocking, risk of sudden engine seizure/fire. Dealer refuses lifetime-warranty repair and forced consumer to pay towing to avoid lien/fees. Description: This vehicle is covered by NHTSA Recall 20V-393 (Campaign 953) and the court-approved Theta II engine class-action settlement providing a lifetime warranty for rod-bearing failure. The engine now has loud knocking from failed rod bearings – the exact defect addressed by the recall and settlement.On 11/28/2025 I dropped the vehicle at Group 1 Hyundai Southwest Houston (10301 Southwest Fwy, Houston, TX 77074) for diagnosis and repair under the lifetime warranty. The dealership confirmed bearing failure but refused to repair, stating the vehicle is “not eligible” because the free Campaign 953 knock-sensor software update was never performed. No owner (current or prior) ever received any recall notice or settlement notice despite Hyundai’s legal duty to notify all registered owners.On 12/04/2025, service advisor Tevin told me to remove the car by Friday or face storage fees and possible lien sale. To avoid unlawful charges for a known safety defect, I paid $192.70 out of pocket for AAA to tow the vehicle off the lot on 12/05/2025 (receipt available).Hyundai is using its own failure to provide notice as justification to deny legitimate lifetime-warranty claims and shift costs to consumers. The unrepaired vehicle remains a serious safety hazard (engine stall/fire risk) on the road.Requested Action: Investigate Hyundai Motor America and its dealers for (1) systemic failure to notify owners of Recall 953 and the Theta II settlement, (2) wrongful denial of lifetime-warranty engine repairs, and (3) imposing towing/storage fees on consumers for admitted safety defects. I have filed a claim with the settlement administrator and can provide receipts, recorded calls, and docs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2013 Hyundai Sonata (VIN: [XXX] , 2.4L Theta II GDI engine) is experiencing symptoms consistent with the known Theta II engine defects covered under prior NHTSA recalls (e.g., 17V-226) and the related class action settlement for connecting rod bearing wear due to manufacturing debris restricting oil flow. The vehicle has begun exhibiting [describe your specific symptoms here, e.g.: "a loud metallic knocking/tapping noise from the engine that increases with RPM, especially during acceleration or at highway speeds; reduced engine power and hesitation; illumination of the check engine light and/or oil pressure warning light; excessive vibration; or sudden loss of power/stalling risk"]. These issues have [escalated/worsened over time or occurred suddenly while driving]. This poses a serious safety hazard because premature bearing wear can lead to complete engine seizure or stall without warning while the vehicle is in motion, potentially at highway speeds, resulting in loss of motive power, inability to maintain speed, or increased risk of collision, injury, or fatality. I have properly maintained the vehicle with regular oil changes using the recommended full synthetic oil [add if true: "and can provide service records showing no evidence of sludge or neglect"]. Despite submitting an appeal/claim under the Hyundai Theta Engine Class Action Settlement (Case Number XXX), I received confirmation on December 30, 2025, promising a decision within 14 business days, but as of January 16, 2026, there has been no response or update despite follow-up attempts. This ongoing delay prevents me from obtaining the necessary inspection, repair, or replacement under the extended warranty/safety coverage, leaving the vehicle in a potentially unsafe condition. I am requesting that NHTSA review this as part of the pattern of Theta II engine failures in 2011-2014 Hyundai Sonatas, which have led to thousands of similar complaints, recalls, and investigations into untimely INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2013 Hyundai Sonata qualifies for a Lifetime Warranty engine replacement under the Theta II Class Action Settlement. The dealership is refusing coverage unless I provide maintenance records, even though the settlement prohibits denial based solely on missing records or the presence of sludge. Hyundai must prove neglect caused the failure, which has not been demonstrated. I am requesting review by the Engine Settlement Team and approval of my engine replacement.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond and hesitated. The brake and the hybrid system warning lights were illuminated. The contact was able to pull to the right side of the road and waited for her husband to arrive. The contact turned off the vehicle and restarted the vehicle, and the vehicle operated as intended. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the hybrid ECU needed to be replaced. The contact stated that the dealer checked the error on the brake failure light that was illuminated, but had not yet gotten a response back from the manufacturer. The vehicle was taken to Auto Zone where it was diagnosed, and determined that the hybrid ECU needed to be replaced. The contact stated that the failure had occurred on several occasions for the past three years. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure and informed the contact that they have not heard from the dealer. The approximate failure mileage was 128,000.

See attached document for complaint.

New Battery keeps dying, car not starting and when it does start it shuts off when I brake. Oil light on after I already put oil in the car

My engine recently seized on my vehicle and Hyundai is refusing to replace my engine. Per their website my vehicles engine has a lifetime warranty. This warranty is eligible for class vehicles who have has to campaign 953 reformed on their vehicles prior to engine failure. This was performed in n my vehicle on April 16, 2019. Per Hyundai’s website. I am being offered a settlement I did not take part in instead of my engine replacement and it should be illegal for them to go against their own word.

My car has a severely cracked dashboard which could cause reduced structural integrity and an increased risk of debris and shrapnel being deployed in the event of an accident. The dashboard is a structural component designed to help absorb and distribute some of the forces in a collision. Cracks can compromise this ability to perform this function potentially increasing the force experienced by the occupants and the other parts of the vehicle. It can also cause increased risk of debris and shrapnel. During a collision the cracked dashboard may break apart more easily causing sharp or jagged pieces to become projectiles inside of the cabin these fragments can pose a serious injury risk to occupants. It can also result in impaired airbag deployment. Many vehicles have airbags in the dashboard a severely cracked dashboard could obstruct or improperly deploy airbags for example the airbag may not fully deploy reducing its effectiveness and the dashboard may puncture or otherwise interfere with the airbag as it inflates creating additional safety hazards. Cracks may expose sharp edges or materials under the dashboard which could harm occupants during a collision, especially in areas where passengers may come into contact with the dashboard. A cracked dashboard could also cause a compromised electrical system dashboards house numerous electrical systems, sensors, and controls cracks could indicate underlying damage to these components. In a collision, these systems may fail or behave unpredictably which could further reduce safety features. Cracked dashboards present a significant risk during a collision and should be addressed by the manufacturer promptly to ensure its customer safety.

The contact's daughter owns a 2013 Hyundai Sonata. The contact stated that the vehicle failed to start. The contact's daughter replaced the battery. A mechanic was able to restart the vehicle; however, the engine made an abnormal knocking sound. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) for which the VIN was included. The dealer and the manufacturer were not contacted. The failure mileage was approximately 95,000.

I bought the car on [XXX] used and it’s has 165000 miles drove fine for the 30 miles as I was driving At 65miles car losing power and slightly noise out the engine getting louder as I was to push the gas pedal and the engine light started flashing suddenly car has shut down as I was rolling on the road and I lost the power of breaking luckily I was going uphill on [XXX] and I parked on the side of the road. I call the Hyundai dealership of 3810 W Hillsborough Ave, Tampa, FL 33614 and I explained what happened he asked me have the car lost power I said yes, is the check engine light flashing I said yes. and do I hear knock engine I said yes. The dealership check the vin number and said it’s been warranty And we will inspect if that’s the problem we will be no charge to you with the repairs if something else we will charge you $175. I haven’t hear back i text to see the status and he told me the did test on the car and failed the test because of the issues on the engine I said okay you going to replace it he said we need to inspect inside the engine and take a photo to send over and to proof of the damage if not proof I will be responsible for the inspection time charge of $375 and I ask me of the I want to door that way which I have no choice until the dealership send over and get the proof to see the photo. Now im waiting the answer tomorrow INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving at 70 mph on the highway, the engine seized without warning. The car violently shuddered and rapidly decelerated in the travel lane. A fully-loaded semi-truck was directly behind me and had to swerve violently and brake hard to avoid crushing my vehicle. This created an immediate, life-threatening risk of a catastrophic, high-speed rear-end collision. The failure is with the internal engine assembly (likely connecting rod bearings) and is available for inspection. The dealer confirmed the engine failure but denied the repair. This is a known defect. The "Engine Oil Pressure" warning light flashed and a loud engine knocking began moments before the total power loss. This is a dangerous defect that causes sudden, unpredictable stalling at highway speeds.

Sir this is not first time to make complaint I brought my car to Hyundai company after I got an appointment and they called text emailed me and the know my car information on 10/1/2025 I brought my car but they mentioned wrong VIN NUMBER and after that I came back on 10/8/2025 but when I got there to finish my recall 953 they said your car rebuild title and now my car engine I think out I don’t know but they changed the engine before and i bought the car three months ago and now I can not drive it please help me with that the car just stopped when I was driving and 124369 miles and how the rebuild car not affected by recall

Rear View camera stopped working about 6 weeks ago. Mechanic says need new camera which would cost about $500 labor and parts. Contacted dealer and Hyundai corporate to report and complain. Many other Hyundai vehicles have same problem with rear view camera but they are included in a recall campaign. Mine is not. Mechanic said the repair requires new camera and wireing harness. Hyundai case number is 41861577.

The right-rear passenger door will not open from either the inside or outside of the car. This happened suddenly with no warning. It was instantaneous. I went to go pick my toddler from daycare and when we were returning to the car, the right-rear passenger door will not open after unlocking the car with my key fob. All the other doors (3) could be opened with the key fob or without the key fob from inside the car. I tried to open the right-rear paasenger door from the inside and it still will not open. Additionally, you can hear the locking system on the door moving when locking and unlocking the car with the key fob but the door simply won't open. This is a safety issue because it hinders my ability to quickly get to my toddler in case of an emergency.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle stalled and failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was restarted. The check warning light was occasionally illuminated. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the recall repair was denied. The vehicle was taken to a local dealer, where it was diagnosed and determined that the waste gasket, timing belt, and battery needed to be replaced, and a coolant flush needed to be performed. The vehicle was not repaired. The contact was advised by the local dealer that, due to the mileage and year of the vehicle; the recall repairs could not be redeemed. The contact stated that rental reimbursement was denied. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.

Component/System Failed - Engine – connecting rod bearing wear resulting in complete engine seizure. - Engine is available for inspection upon request. Safety Risk - Engine seizure occurred while my mechanic was driving, causing a complete loss of motive power.Created immediate risk of crash due to inability to accelerate or control vehicle. Hazard to driver, passengers, and others on the road. Reproduction/Confirmation Failure matches known defect described in Recall 17V226000: premature bearing wear leading to engine seizure. Maintenance records confirm proper service; dealership denied repair citing “owner negligence,” which is inconsistent with the recall symptoms. Inspection Engine has not been repaired or replaced by manufacturer. Vehicle was inspected by dealership service tech who determined failure was caused by negligence (text denial received). Spoke with customer service and they confirmed denial. Full maintenance records available for inspection. Hyundai requested service records - we were not able to find all service records, as some have closed, and some have files for 400 days only (jiffy lube). Warning Lamps / Symptoms No warning lamps illuminated prior to failure. Engine knocking and oil pressure loss were observed immediately before seizure. Failure was sudden and catastrophic. Additional Information / Assessment Vehicle: 2013 Hyundai Sonata, VIN [XXX] . Recall 17V226000 identifies bearing wear that may result in engine seizure. Failure is consistent with the recall defect, regardless of warranty expiration. Manufacturer has refused to perform required recall inspection or repair, citing improper negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Air bag light came on on the dashboard of my 2013 Hyundai and wouldn’t go off. When I took it to the local Hyundai dealership, they diagnosed the problem as the airbag clock spring. I asked if there was a recall for the clock spring, and was told no. They install a new OM Clock to fix the problem, and it cost me $805.77. When I returned home, I did my own research and found there was a recall for the Clock Spring in 2011 - 2013 Hyundai Sonatas, but only for certain VIN Numbers. I then contacted the Service manager who confirmed that the recall is only for certain VIN numbers. Since Hyundai know this is a problem, why not cover the repairs for all Sonatas with the problem. It’s unfair for they to cherry pick certain VIN numbers for repair and deny others with the same problem.

I bought the car before less than 3 months the car was good but before 10 days when I was driving it on highway , suddenly the car stopped without any light warnings I was In dangerous situations hard to got the car to right side way exit 19 A express highway when I opened the hood was smoking from engine and smile like plastic fire I brought the mechanic said starter I bought starter I replaced it the same problem they said the key I changed the battery program the key same problem they told me battery I checked the battery 95 % another mechcheck by computer said the engine and he said most of these car has manufacturers problems the engine replaced recall 162 before bought the car what my solutions and I know ther is extended warranty

I bought this car before less than 3 months when. When I was drive the car on [XXX] the car just stop stopped no power without any warning when the car stop I just came from home. It’s far it’s like the distance between my home and the place the car stop in the highway. It’s like 5 miles. when I park the car to the side road right side road I open the hood. I see some smoke coming from the engine and smell like fire or burn or some plastic fire. I’m a mechanic he said before I bring the mechanic I seen that the screen light it’s like a car with the key in the middle of the car. The picture is the light the car stop starting. I thought I call somebody he told me maybe the car is the program or disconnect. We need to program it or they bring the battery I bring a battery. I tried to start the car again. It’s not working the mechanic. He told me that starter. I bought the starter and I start in the car. You still not working they told me after that. They told me the battery maybe I checked the battery I took the AutoZone. I took the battery. It was 95%. I called the company and the company. If they check the car, they say the car they have to recall just I get appointment with them the first time on October 1, 2025, but when I take the car there the end VIN number different with an appointment not my car. I get another appointment October 8. I told the car over there. Dixie Highway highway Louisville Kentucky. When I arrive to the car dealership in Dixie Highway, Louisville, KY they told me your car is rebuilt title. I told them what they mean. He said we can’t do nothing with it because it’s built. I told them why they didn’t tell me before I wouldn’t give the car here. They told me to bring the car appointment before you get appointment. You have to check the car as if you can see it’s built you are a company Even that time I don’t know what’s rebuilt car mean , idk if Hyundai worry just about people they have clean title? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at approximately 75 MPH with three passengers inside the vehicle, the vehicle stalled. There were no warning lights illuminated or messages displayed prior to the failure and the vehicle shutting off. The vehicle could not able to be restarted. The vehicle was coasted off the exit to safety and then towed to the residence. The contact’s neighbor and son inspected the battery but found no fault with the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 135,000.

This has been going on nothing resolved and no cooperation. Im going yo locate an Attorney that really don't want to. Requesting this be ,the situation be loojedvatb,at no chargevand replace whatbwasvsuppisedly replaced by Steele South Loop Hyundai ,Houston Texas ,sold to Keating groupbbased out if Texas. What I'm asking isn't make sure itvwas done ,and whatever replaced ,inexpensive to do to.repkace the parts , And computerbprograned to make current no chsrgebto ne for hyundaibsta t es in line and would not be getting emails from NHtsa as i do . Hope finally 24 hours resolve, cooperation and done finally.

I have tried to have my Sonata 2013 gone over gor the previous ownership never gave me any RO in this bias was stared. This previous wherebpurchased and worked , was not on The the up and up. vwhere ,Steele hyundaibwhen owned know keating group purchased. I'm asking ngo iver the safety i the setvice ussues t hat hyundai is awarevand have all thr campsign numbers looked up I do not believe since ive oened the car ,sonata anythingbwas donen,agein nothing evervstated and knly oil changes done without any given paper wirk given on recalls except oil changes. ssues and . So wanting, asking that no chargeb,go iver make sure for the situation posted and Hyundai posts in 6bareas yes , go over for the brake system is causing the hybird tobshit down and the car with squiggly line know comes on Fuses and the the brake power booster sensor is the problem gor I had the sonatanon computer that came up also shavings in the engine campaign 162,994 251 to go iver no charge to make sure it was done and whatever faulty be replaced no charge . Charge to Hyundai for the problems if safety and service are on line stating should be taken care if no charge to consumer. Nothing is happening, just the insanity definition, to resolve. I ask forba new case manager I'm entitled to, can't turn down ,but is and lies about contact. Once, returned call no return call. Hope in the next 24 hours this be resolved so I can have this situation at no charge,don't believe ever done,no paper work in my possession, never had oil changes. Never told ,never anything from Hyundai. Almost got reat ended will send bill any to Hyundai tontalje carebofbas well something know NHTSa isn't helping After many complaints as this. Hyundai admits no charge for t his situation ,insanity and no cooperation just arrogance and belligerence . Mileage has nothing to do with. Engine should be looked at for whatnot NHTSA rant about engine in my sonata hybird and engine,problem still exists at

Theres a know recall for this issue. Recall 189 AND 227 for hyundai. Fuel leak right by the regulator on the hose. Mine is doing the exact thing. My motor isnt covered for some reason. Same make and model. So id like to make a complaint and make it know the exact same issue is happening STILL, 2013 hyundai sonata and they wont cover it. So if another recall could be opened to help others. I mean its the exact same issue.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 55 MPH, the vehicle shut off unexpectedly and failed to restart. The engine warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the failure was caused by the starter. The mechanic informed the contact about an engine recall. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The starter was replaced. While leaving the dealer lot, the vehicle shut off. The dealer informed the contact that the spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed about a monetary compensation, a starter, or a repurchase of the vehicle. The failure mileage was approximately 198,000.

I am filing a complaint regarding my 2013 Hyundai Sonata in connection with a known recall related to connecting rod bearing wear (I believe this is Recall 198). My vehicle is experiencing issues consistent with this defect, but Hyundai has denied my warranty/recall claim. Hyundai’s denial was based on an allegation of “engine neglect,” which is not accurate. I have maintained my vehicle with regular oil changes since purchase, and I have records to support this. I work from home and therefore do not drive as frequently as the average commuter, but I have always performed at least the standard minimum maintenance required. The car has never shown signs of engine neglect or had prior engine issues until now. The failure occurred while I was driving on the highway, when the engine suddenly stopped running. This placed me in a very dangerous situation, as the car stalled in active traffic and posed a risk to myself and other drivers. This highlights the serious safety hazard associated with the known rod bearing defect. Since the failure, I have been left without reliable transportation, and it has been extremely difficult to get to and from work. The problem was reported to my Hyundai dealership, but they are refusing to cover the repair and appear to be attempting to avoid responsibility for this recall. Even if the specific recall campaign is now listed as closed, this is a well-documented defect, and Hyundai should remain obligated to fix it when it occurs. I am requesting NHTSA’s assistance in ensuring Hyundai is held accountable for honoring their obligations under the recall. Consumers should not be penalized thousands of dollars for a safety defect that is the manufacturer’s responsibility.

The contact owns a 2013 Hyundai Sonata. The contact stated that while her sister was driving at various speeds, there was an abnormal, fuel odor coming from the vehicle. Despite the odor, the contact's sister resumed normal driving operation and later refueled the vehicle. After fueling the vehicle, the fuel odor was stronger, and the tire pressure warning light was illuminated. The contact's sister pulled over to inspect the vehicle, but found no failure. The next day, upon starting the vehicle, there was smoke coming from under the hood of the vehicle. The vehicle was taken to an independent mechanic, where the mechanic immediately smelled a fuel odor and later discovered a fuel leak while inspecting the vehicle. The mechanic showed the contact the fuel leak and diagnosed the vehicle with a defective fuel system. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact attempted to reach the manufacturer but was unsuccessful. The failure mileage was 192,000.

The car was being driven from Virginia to Austin, Texas. In Tennessee within 10 miles of Jackson, TN, on [XXX] the car suddenly lost power and the engine light started flashing and could not be driven above 60 MPH (the speed limit there was 75 and the car was being driven at the speed limit until this occurred). Even though the car lost power, the temperature remained steady and was driven to a car repair place and the next day it was towed to a nearby Hyundai dealership in Jackson, TN where they declared the engine needed to be replaced. This was also confirmed by our insurance company, Progressive. Ran the VIN and the car is an affected vehicle under Service Campaign 953 and engine should qualify for lifetime warranty but Hyundai is trying to deny the claim due to bogus claim of "Exceptional Maintenance Neglect" which is not even close to true. The car had an oil and filter change a few days prior to the start of the trip and had been well maintained prior to that as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wiring for headlights, and break lights has been malfunctioning. It is not a fuse and i have tried changing them to the point i keep extra in my trunk and still won't work. yes, available for inspection, I have been pulled over multiple times and was written a citation yesterday.

See attached document for complaint. I am reporting a safety incident involving my 2013 Hyundai Sonata Limited 2.0T (VIN# [XXX] ), which was subject to an open recall at the time of sale. On XXXXXXXXXXXXXX, the vehicle stalled and caught fire within minutes. It was declared a total loss. Two elderly passengers were in the car; one suffered breathing issues due to smoke inhalation. NHTSA records show Recall 22V312000 / Hyundai Recall #227 was issued August 31, 2022, for a defective low-pressure fuel hose that can leak and cause fires. The remedy was available before I purchased the car on April 11, 2025, but was never performed by the selling dealer, Auto Express of [XXX] . I request NHTSA investigate: 1.Why the recall was not performed prior to resale; 2.Whether Hyundai and its dealers are meeting notification and repair obligations; 3.Whether enforcement action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am driving and all of a sudden the brakevsystem lighthouse on bthe hybird system begins to fail and ge car loses power i almost got hit 4 times already, from this . The system starts to ding ,shut down and states to bring to a certified mechanic ir dealership. Hyundai has on line tgeybarevaware and this problem for this model and should be taken care if no charge for bis a problem for this year model and hybird model 3 diff we rent areas on lounge through Hyundai it states this a known issue. The part to replace and had a certified ASE mechanic on computer look and went through the computer system and stated it is a power booster brake sensor. This is starednin 3 different areas bon Hyundai websitebfornthe model and year. Suppised the recall in the nowhere done Oct 8 2024 but never had any letter of recall nor the dealership contact me anmboutbthis ,but had an oil change done at or about the supposed nrevapl been done. I have no documentation of this nor any given so inwantb,asking give me type kit needed, to take care nofbthis. .no documentation ofbanybkjnd given exceptb,no invoice given done, so I would like tge kit for fuses do go bad. Anything can be put in computer stating what is supposed done but not. Im not asking except to rake carebof this no charge for Hyundai it's free in 3 different areas should be done non published recall . For this year. All online. I asked for cooperation in this matterband the dealership that purchased has been sold to anormther and banner dealership stated in line ,not responsible for previous dealerships problems etc,take it up warmth them the Steele group out if canada,that sold to ge jeating group that know owns this dealership .. I asked for a newbcasemmanager ,drniedband I have a rightbtocaskband should be changed for her arrogance, belligerence in nmattrr should not be. I purchasednthe brake booster sensorbforbwhat Fred bactyally a little less with labor, beingshipped from Hyundai . Dot