NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Check engine light came on with a odb code of P0300. engine started to run rough and mileage dropped substantially. Upon arrival to my home due to safety issues I turned off car and and let it cool. My father read the odb with a code reader and said it smells like gas but we will look at in the daylight. Today upon removing the engine cover and checking the spark plugs we discover stains and residual stains on the ignition coil packs and directly under the low pressure fuel line where it connects to the high pressure fuel pump. it seems the plastic clip/connector is leaking at anout the rate of one substantial drop per 3-5 minute period. this could cause an out of control engine fire. Dealer was contacted and while there are two recalls regarding other 2014 hyndai sonatas for the same exact problem that this vin was not covered by the recall and the repair cost would be 300 for the fuel line plus labor.
My Gasoline Delivery Hose/line/pipe/fitting is leaking near the spark plugs as checked by a Tire Plus mechanic. The car is not safe to drive. Hyundai refused to fix my car under the Campaign 22V312000 that addresses this specific issue. They would not even open the car to see the pipe leaking. I would like to know if my car can be added to the campaign 22V312000.
Air bag warning has come on due to malfunctioning clockspring. Went to dealership and realized it is not under extended 15 year warranty. Even though, 2011-2013 Sonatas, Elantras, and 2011-2014 HYBRID Sonatas are covered. Being so close in years this is disappointing to learn that the warranty was cut off, although it obviously seems to be an ongoing problem.
Unknown
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the sound was persistent. The vehicle was driven to a local restaurant parking lot. The contact stated that the vehicle had stalled several times. The contact was afraid to drive the vehicle because of the failure. The vehicle was towed to the residence. The dealer was made aware of the failure and advised the contact to have the vehicle towed to the dealer. The vehicle was then towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in November 2024, the vehicle was taken to the dealer and several unknown recall repairs were performed. The contact stated that the failure began shortly after the recall repairs were performed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 158,000.
I was driving the car to take to emissions because the car was recently purchased and as I was driving the car turned off and doesn’t turn back on.
The contact owns a 2014 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption, and the low oil pressure warning light failed to illuminate as needed. The contact stated that upon starting the vehicle at the gas station, the vehicle made an abnormal sound. The contact checked the oil level and became aware that there was no oil in the engine. There was no warning light illuminated. Additionally, the contact stated that while driving at an undisclosed speed, there was dark smoke coming out of the exhaust pipe. The contact pulled over to the side of the road, where the contact became aware that there was no oil in the engine. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer advised the contact to check the oil level daily. The dealer informed the contact that the engine replacement was not covered under warranty. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 31,000.
I was driving and my car started beeping and the wheel jerked to the left and my car slowed down from 65mph to 20mph and almost caused me to have an accident. After I replaced the breaking module, my battery started shorting out and my car once again jerked off to the side and then slowed down abruptly from 65 mph to 20mph.
Oct 24th, 2024 on highway had accelerated to 75, all of a sudden, car experienced mechanical shutdown, engine light came on would go fast slow down, felt like braking down, engine light was solid, had to get very slowly somehow into the brake down lane. Turned the car off, waited long time...got advice to try to power car back on because was night and was dangerous lane. Car started, drove very slowly home with hazard lights on. Next incident (that I was on hgwy) Nov 24th, 2024 went from 65 to work up to 80MPh, the car lights went on for engine, slowing down,no control of the speed, no accelerating, lights, made to pull over...turn car off...waiting 15 minutes, drove in break down lane, was only 7-8 minutes from my house off highway.
The turn signal stem assembly randomly begins failing after several years (approx 5 years). Issues will be noticed while driving in the dark. When turn signal is applied in both directions, occasionally headlights will turn off or flash causing interior lighting to change to brighter daylight settings at the same time. This can be disorienting for the driver as well as others on the road. To remedy the incorrect lighting situation, the driver needs to jiggle the turn signal stem assembly and normal lighting will resume. At subsequent turns, the entire situation repeats itself. Other drivers may believe they are being alerted to something or potentially angered, causing misunderstandings or altercations on the road. My original turn signal stem assembly was replaced after about 5 years due to this series of events. Now, after approximately 5 more years, the exact same symptoms have begun again with the authentic Hyundai OEM replacement parts.
There was no warning, engine seized on main Hwy at night driving approximately 45mph. Couldn’t even pull off to the side. My child and I were stuck on a main road with no warning anything was wrong. Car stopped driving completely. This was my forth engine. Hyundai has always replaced it. 4 in 27k miles. This time they denied it.
The contact owns a 2014 Hyundai Sonata. The contact stated that while the vehicle was parked, upon inspecting the vehicle the contact noticed oil burning and an abnormal sound coming from the engine. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure. The failure mileage was 125,000.
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was taken to the dealer, who retrieved DTC code P1326 for the knock sensor detection system (KSDS). The dealer performed a software update, but the failure persisted. The vehicle was taken back to the dealer for an oil consumption test, which the vehicle failed. The contact had an independent mechanic replace the knock sensor and spark plugs; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,000.
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving approximately 70 MPH, the vehicle suddenly lost power and the contact was able to coast to the side of the road. The instrument panel was illuminated with several unknown warning lights. The contact restarted the vehicle and continued driving. Three months later, on November 11th, 2024, while driving approximately 40 - 45 MPH, the check engine warning light illuminated with a message indicating a failure with the Variable Valve Timing Solenoid. An independent mechanic confirmed that the Variable Valve Timing Solenoid was the cause of the failure, and the contact replaced the part himself. The following day after being idle at a stop light, the contact attempted to accelerate, and the vehicle failed to accelerate. The vehicle was restarted; however, there was a knocking sound coming from the engine compartment. The contact had the vehicle towed to the residence. The contact used an OBD machine to diagnose the vehicle and retrieved fault codes for an oil pressure failure which caused the engine failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,326.
I was driving at a higher rate of speed 50 MPH in the center of 3 laned road no warning or indicator lights were on in my vehicle when the engine without warning blew and stopped working. Again no check engine lights were on no warnings were given. It shut down and would no longer accelerate or drive. We almost caused several accidents as this was a very busy roadway.
The vehicle suddenly spiked in RPMs, and suffered from a rattling noise. The following day after taking it to a known skilled service location, they advised to contact the dealership due to two open recalls. They found zero oil in the vehicle as well as issues with the valve seals. They then put the blame on the customer and did not acknowledge the engine recall that states clear problems with oil and engine valves resulting in a loss of oil and a failure in monitoring systems. At no time did the oil light show on the dash and there was no oil in the driveway where the vehicle has been parked. They advised us to contact the company for assistance. After doing so, the dealership, and Hyundai themselves have refused to acknowledge the engine issues or repair the car under the two known open recalls. We have spoke with reps from both the dealership and the company an have received no assistance in reclaiming confidence in the vehicle or Hyundai as a whole. This happened in September 2024 and there is no resolution in sight here in December. How a customer can be expected to repair at their own cost during a known recall with a class action lawsuit is ludicrous.
I got a 2014 Hyundai Sonata in May of 2023. In the beginning of September 2024, I was driving down the road on a highway and a knocking sound began as well as grinding. The car then immediately lost all power which could’ve resulted in a serious accident like death or injury to me or others. I found out about the engine recall right after for the class action lawsuit for Hyundai. They told me I was good under the extended warranty. I was told that I needed to get the odometer branding fixed on the title before they would honor the recall. I did that and received the clean title in the beginning of November. The car was at a garage where they agreed that the car had premature worn engine bearings and had failed. The car went to a dealership in the beginning of November. Then I was told I needed more information like the clean title, bill of sale, and a statement. I provided all 3. After that I was told I needed to send receipts of my maintenance to the car. I also did that. I send every several documents. The dealership had told me my claim was denied due to “maintenance neglect” and “not enough maintenance documentation.” I then had the dealership reopen the claim and sent all of the prior maintenance records on the vehicle from the owner before me. I am told it is declined still for the same reason which makes no sense. I sent 35 documents to them. I was told today that they will not fix it and I was wished the best of luck. I did not have the car at the time of the recall and only had it for a year and a couple months. The car has been sitting for 4 months while I am paying insurance on it at the dealership to get the engine recall repaired.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at approximately 70 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the check engine warning light was illuminated and there was an abnormal knocking sound coming from the engine compartment. The contact was able to drive the vehicle back to the residence. The contact had not taken the vehicle to an independent mechanic or dealer to be diagnosed or repaired. The contact stated that in April 2024 an engine inspection was performed under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) by the dealer. The dealer informed the contact that the engine had passed the inspection and the recall was closed. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 123,000.
Electrical system going out only at night because headlights and inside lights are turning off for a few seconds only while driving at night this has happened multiple times since august and is becoming a safety concern while driving at night it's a safety concern because this has happened incoming traffic on roads and highways. The vehicle hasn't been inspected by dealership I tried calling to get an appointment but was told there is a fee and if something electrical a may have a cost per hour to inspect. No warning lights are turning on prior to headlights and inside lights going out. During the day no issues with vehicle. I've read a few online posts from other owners with same issue.
My family purchased the vehicle as a gift to me in 2018. It had 17,000 miles on it and was previously owned by an older woman who hardly used it, according to the salesman at North Freeway Hyundai in Spring, TX. In 2019, the AC compressor failed in the middle of summer. In Texas, being in a car with no AC in the summertime can and has been deadly. I had the part replaced at the same dealership as mentioned above. The part began to fail again at the end of 2024. When doing research on the issue, it came to my attention that this is a known issue pertaining to my vehicle, and that Hyundai is aware. Again, particularly in the south, this IS a safety hazard. Hyundai confirms that a couple different issues with the car can cause a “premature failure” of the compressor. I’ve replaced it once before and it’s incredibly expensive, and I don’t think it should already be failing again, and it sounds like Hyundai agrees with me. The logical thing to do here is to issue a recall on the part, which would allow myself and others with this issue to get it fixed at no cost. I can’t afford a major repair like this, as I just recently replaced the catalytic converter and o2 sensors as well. This cost should not be placed on the consumer when Hyundai is seemingly aware there is an issue.
My passenger side rear door will not open from the outside or the inside. You pull the handle on the outside and nothing happens. You push the door from the inside and nothing even budges (the door lock still works not that there's a use for it right now). This seems to me to be a safety risk for anyone that has to sit in the backseat behind the front passenger seat. If there were an emergency, they would not be able to open the door to get out. I have Googled this and it seems to happen quite frequently in Hyundai cars. It's the door actuator. If this happens a lot, then I think Hyundai needs to take a deeper look into their door actuators. Thank goodness I do not have kids in a car seat because I would be unable to get them in or out on that side of the car. I've never had this happen on any of the Toyotas I've owned.
The entire dashboard is cracking and has caused the airbag light warning light to come on, due to the compromised dashboard. This makes me feel unsafe because I'm not sure if the airbag will launch prematurely. I see online that many Hyundai owners have experienced this same issue and have the same concerns.
The contact owns a 2014 Hyundai Sonata. The contact stated that the driver’s air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The service technician stated that there were no recalls on the VIN related to the failure. The failure persisted and the contact stated that the electrical functions on the steering failed to operate as needed. The manufacturer was notified of the failure and the contact was provided the same information as the dealer and the contact was given a case number. The vehicle was repaired. The failure mileage was unknown.
ABS control unit/pump is leaking. I was told it's not covered under warranty or recall. Local mechanic states they can't repair it because the part has to be properly programed at the dealership. I've spoken with other Hyundai owners and they have had the same issue.
Car stalled at 65 mph and went in to limp mode. Knocking noise came from under right side of engine. Car is not drivable at this time. Sounds like a rod thrown and there are metal shaving in oil.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. In addition, the contact stated that the horn independently beeped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving 70 MPH, the engine seized. The contact stated that several unknown warning lights were illuminated. The contact and several nearby drivers pushed the vehicle to the shoulder of the roadway. The contact started the vehicle; however, the failure reoccurred. The contact researched and discovered a reported failure that identified the rearview camera as the source of the failure. The contact stated that the article instructed to disconnect the rearview camera to stop the electrical failure. The contact disconnected the rearview camera. The contact stated that there were no more failure occurrences after the rearview camera was disconnected. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.
Engine stopped running while driving. Taken to Hyundai for theta ii settlement. Claim denied due to exception negligence. Discoloration found on cam. Car burned 1 quart of oil every week or two which confirmed with independent mechanic can cause discoloration. Claim denied without cause.
Steering wheel issue. It jolts and shakes around when going over bumps or when parking the vehicle and steering the vehicle to a parked position, you can feel the steering shake around. Had it inspected locally and was told to take it to a dealership for a steering column issue. Feels unsafe to take on longer drives or for too long on the highway.
Lost all braking ability while driving. Had towed to a shop and they were finally able to recreate the issue. There are no error codes indicated when they hook up to a computer. Have bled brakes and still not fixed. They are telling me they've done all they can do.
I was driving at approx 30mph and all of a sudden I get a warning on my dashboard that says "Hybrid System Warning - Check brakes- safely stop and do not drive". My car slowed down and the brakes went to the floor. I was able to coast it to the side and turn off my car. I waited a few minutes, turned it back on and it was fine. The same thing happened 3 months ago. I took it to the dealer the first time it happened and they replaced the 12v battery and cleared all the codes. They couldn't find out exactly what was wrong. Suggestion was if it continues, then replace the hydraulic module for over $5k. It did happen again, but didn't take it to the dealer, but to a local mechanic. They checked the brakes and are fine. The codes were the same and said it might be the Hydraulic Booster High Pressure Accumulator (HPA). I was reading the Hyundai forum and this seems to happen to many Hyundai hybrids. I'm concerned for my safety and the safety of others if I was driving on the freeway and the same thing happens. There's no advance warning. I could cause an accident because of it. Seems that Hyundai needs to issue a recall on the hydraulic module and replace it.
The brake lights fail with no warning. Bulb replacement used to work. Since ownership at +70,000 miles, I have had to replace one or both of the tail light sections as they melted. The lighting harness has been changed multiple times. In January 2024 Hyundai issued a warranty extension to 15years/200,000miles. There is no date on the letter. When I tried to get my car serviced there were charges for testing to ensure that this was the problem and it was difficult to find someone to service the car in a timely manner. The police continue to issue me tickets for no rear brake lights. The Dealer who finally serviced the car indicated that the Warranty was Void as the replacement parts were not Hyundai parts. Servicing the car was well after the original warranty was already over, so why would you worry about warranty claims for original parts. They claim that they cannot diagnosis the problem without original parts. Hyundai Corporate Customer Service was no help in this matter, but they did apologize for the problem. Can't drive a car without tail lights and paying 850 for the repair is one month of my disability check.
Received recall notice on 4-16-24 and immediately called for an appt to repair ABS problem. I was told that the part was not available at this time and should call back in a couple of weeks. I called on May 2, 2024 and scheduled an appt. for May 7. After waiting for over an hour, I was told that, yes indeed, my car needed repair but could not be done at that time as this was only an inspection to determine that a repair was needed and someone would call when the part is available but they don't know when. I feel like I was given a run around.
I am having an issue with the driver's front airbag clock spring assembly in my 2014 Hyundai Sonata. I see that there is a recall on the 2011-2014 Elantra vehicles, 2011-2013 Sonata vehicles, and 2011-2014 Sonata Hybrid vehicles for up to 15 years, but my 2014 Sonata is having the same issue. My car is not a hybrid, but what do I need to do in order to get this covered? Everything that the recall is describing is going on with my vehicle. The airbag light stays on, a non-functional horn, and/or inoperative steering wheel controls, the steering column makes a noise when turned.
[XXX] While driving down [XXX] into Kansas City Kansas all of the sudden there was a loud explosion, sounded like a gun shot. Then we heard the air coming in the sunroof/moonroof. Nothing hit us it just exploded! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Hyundai Sonata. The contact stated that while her son was driving at an undisclosed speed, he started to smell an abnormal burning odor, and the front vehicle started smoking. There were several unknown lights illuminated. The contact’s son attempted to pull over and the brake pedal was depressed but failed to stop the vehicle. The contact's son applied the parking brake and was able to stop the vehicle. The vehicle caught fire. No injuries nor medical attention were needed. The Fire department extinguished the fire. A Police report and a Fire Department report were filed. The vehicle was towed to an impound lot. The insurance company had not yet deemed the vehicle destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Stopped at a stop light, started going again, got up to about 20 mph and engine stalled on the side of the road. Had to wait HOURS for a tow, triple A couldn’t help, had to pay $70 out of pocket. Now they are denying me for an engine replacement, each time I submit the documentation they request, they find some reason to turn it down, and when I ask what they specifically needed me to do, they just gave me a phone number to call for Hyundai customer affairs, even though I have already gone through all of this with them, and they directed me back to the dealership as far as communication goes. I’m getting the run around, and it has been going on since May.
I was driving on the freeway when the check engine turned on and was blinking. I pulled off the roadway as flames began coming from the hood of the car. The car became completely engulfed in flames within minutes. It was a total loss in a matter of 15-20 minutes.
I was driving my 2014 Hyundai Sonata, with my 3 year old twins in the car. The car would not accelerate properly. All the lights came on on the dashboard. I pulled over. It was just smoking then caught fire.
ABS module/brakes system goes into limp mode randomly, which causes brake malfunction, throwing codes c1233, c1234 and c1236. There was a recall repair performed by Hyundai about two years ago, however there was two options on NHTSA recall 23V651000/campaign 251. One was to replace a safety plug fuse issue, TSB 23-01-054H . That is the recall they performed. The other recall repair which they did not perform is to replace the ABS module. The Hyundai dealer says I must pay a $225 diagnostic fee for them established they need to do this recall repair . Does that sound correct to you?
This is the 3rd time in 2 years my car shuts down while driving. The dash panel started flashing "WARNING CHECK CHARGING SYSTEM. DO NOT DRIVE" and an alert starts beeping and the car shuts off. THERE WAS NO OTHER PRIOR WARNING LEADING UP TO THIS. Why isn't there any warning BEFORE it gets to this? This is an accident waiting to happen. Do you know how many accidents would happen if every car just shut off like that because of some faulty charging system. Any other car would have warned you before hand. It's by the grace of God I was not slammed into while crossing a busy street and this damn car shut off leaving me right in harms way with cross traffic. AND another time it shut off on a busy highway. COMPLETELY DEAD. No functioning hazards. It's not right. This last time, The dealership told me there is a recall on the car for the safety plug and that was replaced. I was also told I needed a new battery and new power relay assembly. Those parts are related to the safety plug and the operation of the charging system. Why are those parts not also part of the recall? The dealership charges a diagnostic fee when they already know what the issue is. Must be nice. Everyone involved is building their own karma. I'm very displeased with this Brand. I will never buy another one and I will tell everyone I know hyundai does not stand by their product in making sure it's safe and operational. And they leave the consumer stuck with a bill that was their fault. FYI I had a prior complaint case with consumer affairs. (The mileage I stated was when it first happened. Now it's at 90k)
The contact owns a 2014 Hyundai Sonata. The contact stated that while at an intersection, the vehicle stalled. There was smoke coming from the engine compartment. The contact stated that several unknown warning lights were illuminated after the failure. The vehicle was towed to a tow lot, and the contact was informed that the failure was because the engine had seized. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,814.
The contact owns a 2014 Hyundai Sonata. The contact had been pulled over by authorities on three separate occasions due to inoperable rear taillights. The contact stated that the interior housing unit for both the left and right rear taillights had begun to melt which caused the defect. The vehicle was taken to a dealer where the contact was initially informed that the vehicle would be serviced under warranty; however, the contact was recently informed that the vehicle was not covered under warranty. The vehicle had yet to be serviced. The failure mileage was approximately 92,000.
Engine was loosing power and know dosent start at all
Steering Column had to be replaced with only 42000 miles on the car
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing to enter the driveway, he heard an abnormal sound coming from the engine compartment. The contact stated that the sound was like a loud clicking sound and then the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact shifted the vehicle into park(P) and attempted to restart the vehicle; however, the instrument cluster illuminated with several warning lights illuminated and the vehicle failed to start. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 150,000.
NHTSA recall 22V312000 Not implemented by Jerry's Hyundai My vehicle has been at Jerrys Hyundai since Feb 15th 2023 due to a failed engine. I verbally asked to have the recalls done once the engine was replaced and also asked if the recalls were complete before picking up the vehicle. I was told all the recalls would be done once the car was running and I was also told that the recalls have been done. I have scheduled the recall service twice now the first being the end of June 2024. The 2nd one being for July 1st 2024 and I am not getting any response to phone calls, emails etc.
This car burns oil at the rate of a quart every 300 miles.I have had it at the dealer several times and Hyundai has been no help at all. Their final recommendation was to replace the engine and I would have to pay for this repair.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was not able to be restarted and the vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The vehicle remained at the independent mechanic and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I am filing a complaint due to the lack of timely fix of this recall. It has been more than four months since the recall was issued (NHTSA Recall Number 23V651000) with no repair available.
Data synced from NHTSA on May 4, 2026