NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
On 19 June 2022 at approximately 5:30 PM EDT, the engine of my 2014 Hyundai Sonata was electronically shutdown (via vehicle protection mode a.k.a. limp mode) while driving on I20 Westbound heading towards Atlanta, GA; lost all ability to accelerate and a number of warning lights illuminated on the dash. There was zero indication of a potential failure until that very moment on the highway...at which time, I made my way across two lanes of traffic while barely avoiding being struck by multiple vehicles to include semi-trucks traveling at high rates of speed. My husband and I were fortunate not to lose our lives or cause the deaths of others due to this engine failure. After doing some research, I learned that Hyundai has known of these engine failures for years and that there is currently a class action suit against Hyundai Theta Engines. Personally, I've experienced a number of issues mentioned in the suit to include excessive oil consumption. And, I've been diligent about addressing all recalls issued by the manufacturer in a timely manner. After waiting three hours on Interstate 20, our tow truck finely arrived. The very next day, I had a mechanic conduct a diagnostic test and it indicated a camshaft/crankshaft failure. Also, noticed that the engine had burned through an excessive amount of oil and I just had an oil change on 23 May. Feeling unsafe to operate the vehicle any longer, I turned it over to Hyundai of Kennesaw located at 2878 Barrett Lakes Blvd Kennesaw, GA 30144 on 20 June to await an engine replacement. The service technician informed me that it would be three weeks before they could perform diagnostics to see if I even qualify for an engine replacement; then another four months to replace the engine if approved. No rental/service vehicle was provided to me by Hyundai for the loss of use of my property. Though I have rental coverage, my insurer USAA would not make me whole either as I was not involved in an accident.
In the engine compartment, my car is currently leaking gasoline. it was not taped over or replaced when it was clearly damaged; due there not being a remedy, but there was still steps to do that would help the situation, and vandergriff hyundai arlington, tx, did not do any of that. Car serviced for recalls June 11, 2022, started leaking 06/16/2022
The contact owns a 2014 Hyundai Sonata. The contact stated that the vehicle was difficult to start. The vehicle takes approximately an hour to start. The fuel gauge was resetting and displaying the wrong amount. The vehicle was taken to the local dealer but the vehicle was not diagnosed. The contact received notification of NHTSA Campaign Number: 22V312000(Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Gosch Hyundai 100 Carriage Cir, Hemet, CA 92545, where they were unable to determine the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 73,000.
The contact owns a 2014 Hyundai Sonata. The contact stated that after refueling her vehicle, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact attempted to restart the vehicle but the vehicle failed to restart. She initially towed the vehicle to her home and the next day to her father's home. Her father replaced the starter but that failed to repair the vehicle; the vehicle was then towed to the dealer where they discovered sludge in the engine. The dealer requested oil change service receipts, which the contact provided; however, the dealer declined to repair the vehicle under warranty. The manufacturer was also notified of the failure but sided with the dealer on the decision to not repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 70,000.
My engine is burning oil and the mechanics are telling me it is very unusual for this to happen, there is a recall on my type of car and engine.
Our 2014 Hyundai Sonata engine caught fire while driving. Have been getting the oil change on the regular but still have to put oil in it about 3 weeks later and smokes really, really bad. My son's safety was put at risk because he was the one driving the vehicle at the time. The check engine light stays on even after the mechanic shop turns it off, it comes back on a couple of hours later. I just purchased this car in November of 2021. The motor has already locked up on it and we have done everything we're suppose to do to keep the vehicle running.
Brake / parking lights on both sides have burned out more than 2 dozen times. This started when the car was less than 2 years old at about 20,000 miles and continues. Reported to dealer several times. Most recently on 4/22/2022. We were told they have no solution to correcting the problem.
The contact's son owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was taken to an unknown dealer and repaired under the recall. After the recall repair, while his son was driving 65 MPH, the engine seized without warning. The vehicle was towed to an independent mechanic and was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 75,622.
The headlights and signal lights go out at least twice a year without warning which happens at night and or when raining. The dealership says they know that's why they keep plenty in stock. I've been dealing with this for 6 years afraid to drive at night or in rain because I never know when they will blow. I'm sure this can be verified by the amount of bulbs being replaced and sold. Help. This has to be a defect. Thank you.
Right taillight working intermittently.
I drove a mile from my house and the vehicle stalled at a turn. The engine shut off. I tried to turn it back on and it did not. I have an electrical push button and it did not work. My passenger and I pushed the car out of the road into the back area of an HEB. We then opened the hood and the engine started smoking. I had called my boyfriend who then arrived. The engine continued to smoke and an HEB driver saw the incident. He came over with a fire extinguisher and sprayed it because they could see flames starting under the car. The fire department and police had been called. The car engine then went up in flames and my boyfriend used the fire extinguisher. The fire department arrived and went over to the car and cut the wires. Nothing on the car works. It has not been assessed because I only had collision insurance and my company would not come to assess it. They did tow it back to my house where it is sitting and not working. I can't even move it into neutral. There was not warning of this and I had driven the car to the airport (an hour away) and back five hours earlier that day and it seemed fine. The fire department said that if they need to be contacted they have a report on the incident.
This fuel pump recall 227 was issued on May 2022 and I've yet to be able to make an appointment to get it fixed. The Hyundai of San Bruno I was finally able to reach said they'll call me back when the parts come in. That was almost a year ago and when you call their service department, you can't even leave a voicemail. On some occasions you can leave a voicemail, but it's never returned. This is a fuel pump hose, not a complicated part. They should have this part. This is unacceptable as this recall addresses a potential fire risk.
Two weeks prior to this incident, I had an oil change, fuel flush, and brake flush. I was driving 35mph, my check engine light flashed, and it died in the middle of the road. Pushed it out of way and had to tow it to shop. Shop called to say my engine locked up and that it was under a recall. That they had spoken to the dealership and that my engine should be covered under warranty. I paid to have my car towed to dealership on June 2 and have yet to even have my car diagnosed from the dealership even though the shop already did. They said it locked up due to the engine overheating. I am know paying on my car and a rental without any timeline of when something will happen.
I was driving down the road in my 2014 Hyundai Sonata Limited 2.0T, in the car with me was my two young children ages 1 & 2. We were driving normally when the car all of a sudden shut off and died in the middle of the road while ongoing traffic behind me. I was able to come to a safe stop and crank the car back up and move to the side of the road. When I cranked the car back up it began knocking and the engine shaking. I immediately turned the car off and got my children out of the vehicle and we waited for my fiancé and a tow truck. Car has always had oil changes on time in the three years I owned it. Only had 125k miles. Oil was changed 1 week and a half prior to this incident. I only ran it 567 miles before my engine stalled. Thankful I was not rear ended with my babies in the back seat.
Engine failed in the middle of driving down highway 89 in Arizona. No warning signs, no engine light, just complete failure in the middle of driving. My safety and my mom's and cat's safety was at risk because there was not a safe place to pull off the highway. An officer happened to be driving by and helped push the car off the highway a few more feet. In his words, we could've been killed how our car was parked because there was no safe place to pull off this particular highway. The car has not yet been inspected by a manufacturor or dealer, as I am in a small town in the middle of Arizona. I will need to rent a uhaul truck that pulls a car on a trailor and tow the car to the nearest hyundai dealer for further inspection. No warning lights, no warning sounds, nothing at all. Just complete failure.
Car is leaking excessive oil all through the engine and other main components. Theta engines are faulty and leading to engine staling and then failure. My engine stalled once. Was throwing no dash lights or codes. Next time the car was cranked it started knocking, still not throwing any dash lights. Brought to Hyundai dealership. The manufacturer is refusing to fix the engine saying it was ran on to low on oil to often. I had my records of maintenance to prove other wise once I provided them Hyundai said no still then said no because they took pictures of the inside and it looks as if it was running low on oil. This engine seizing can result in fire and major safety hazards including death and Hyundai is taking no accountability.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have a 2014 Hyundai Sonata that had its engine replaced as part of the recall. The car was taken to Hyundai of Central FL in January 2022 and repairs were completed in May 2022. Since that time the car has had several repairs that I feel are a cause of the faulty engine and or engine related to the replacement. These repairs include oxygen sensors both front and rear replaced, additional sensors, catalytic converter, transmission flush. Just in this month the car has been taken to Greenway Hyundai in Orlando weekly for a check engine light. The car was taken last week after the check engine light came on again and oxygen sensors needed to be replaced again. After the car was picked up last Wed, the check engine light on again and is currently sitting at Greenway Hyundai in Orlando for additional diagnostics. I may have to pay for diagnostic fee again and additional repairs again. So far, the repair costs exceed $3,000. The car displays show that it is one notch from overheating, runs a little sluggish, knocking noise at times and are experiencing similar issues when prior to when the engine was replaced initially back in May 2022. I am afraid of the car seizing up while I'm driving potentially causing an accident or fire as several consumers have noted the same. I have corresponded with Hyundai Corporate on several occasions asking for assistance as I quite frankly do not feel safe Hyundai or Kia vehicles. I had also asked for some type of assistance with my repair costs again that I feel are engine related otherwise why else would the check ENGINE light be displayed. In all instances Hyundai Corporate has simply skirted the greater issue and provided me with a staged response. Now I’m being told that possibly the injectors need to be replaced on a car whose engine was replaced less than 2 years ago. I’ve asked Hyundai several times to replace the car in like kind and quality because they are allowing a car to be unsafe to be operating .
We were driving and the engine just quit. We were able to safely get to the median. The minute the car was stopped we smelled something burning. We got the kids out of the car and to the other side of the road. We looked under the hood and could smell the burning but didn't see where it was coming from. Soon we were back on the side of the road waiting for our ride to pick us up. About 20 to 25 min later we saw smoke coming out of the hood. My husband called the fire dept and just as they arrived the whole thing lit on fire under the hood. The fire dept was able to put out the fire. Now we are waiting to have it appraised by our insurance company.
No accident happened. Seat belt on drivers side will not attach to the cars anchor. Did receive a recall notice several years ago but was not a problem at that time. Will bring the car to the dealer but could not get an appointment until June 7 2022.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Hyundai Veracruz. The contact received a notification for NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also stated that he had experienced extreme anxiety due to the part for the repair not being available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was leaking fuel. The approximate failure mileage was 103,000. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai has not started fixing the fuel line recall. I can not schedule an appointment to have it fixed yet. What happens if my car catches fire while I'm sitting at the elementary school dropping my 11 year old.... Why is that not a priority to fix?
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Left driver side rear and front headlamps would burn out, after time noticed the left headlamp flickering 9n and off while driving at night in auto mode, also inside dash lights dimming, also left driver side seat will not adjust, this is a Hazzard for myself and others while driving at night, with lights malfunctioning, was pulled over by highway patrol, and given a warning to fix headlamp.Issue has not been inspected by anyone and the vehicle can be inspected upon request, no dash or warning lights have came on.
I was driving home from work one afternoon on a two lane highway. All of a sudden a warning on the dash popped saying "Hybrid system failure pull over immediately" and the car started beeping loudly. I lost engine power, brakes and steering.....I'm lucky to be alive today. No one was on the road so I didn't get rear ended when the car came to a complete stop. I tried to restart the vehicle numerous times, however when I would shift into drive the car simply wouldn't move. I put it in neutral and pushed it to the side of the road and called a tow truck. Dealership maintenance quoted me around 8K to replace some of the hybrid system but it seemed they didn't even know what was wrong with it. The car is 8 years old with around 132,000 miles on it. I expected it to last a longer. I'm amazed reading so many other entries with the same hybrid system failure and surprised Hyundai hasn't killed someone yet with this faulty design. If I had been on the interstate portion of my commute I would be dead. Don't buy these cars if you value your own wellbeing or care about any of your loved ones.
I was driving on the highway in 70mph traffic and the car’s dash board alarm sounded with the following warning sign on the dash board: “Hybrid System Warning, Safely Stop. Do Not Drive”. The car seemed to have put itself in neutral without warning. I then pulled over to the side of the highway. I turned the car off and let it rest for about 5 minutes. I attempted to restart the car but the car would not start. All of the lights were on on the dash board and the Hybrid System Warning came back on. I could not let the windows back up or close the sunroof. I called a tow truck attempting to get a jump start but that did not work and I had to eventually get the car towed off the highway after sitting there with my children for 2 hours. This is very dangerous and has never happened before.
Just recently my 2014 Hyundai Sonata started making a clicking noise when it goes over 35MPH I've had it inspected by two shops and they do not know where it's coming from. Less than a week later my car died while I was driving with my two children and the smell of burnt something was coming from inside the vehicle it seemed. The car only flashed the check engine light before it stalled. I do regular maintenance
The first time this happened I had just parked in front of my house and put the car into Park when I heard a chiming sound coming from the car, and the message Check Brake followed by Hybrid System Warning! Safely Stop and Do Not Drive on the dashboard. I did not drive the car for severals after this. After that, I started the car with no issues and was able to drive it with no issues but 4 days later I got the same message while out driving, I stepped on the brake and heard a grinding noise and the brake pedal went all the way to the floor. I pulled over, stop the engine, turned off the ignition, waited a couple of minutes afterwhich the car started with no issue and I was able to drive home. Today I took it to Hyundai garage for the service dept to take a look at it. I am waiting to hear back.
I am having to put quarts of oil in my car every month and it is not leaking out on the ground. I don't know where the oil is going. The car never has a warning light that there it low or no oil. I have to check it every few days to make sure. The car is not under warranty. .
April 2,2022 I took my car in for an oil change. Immediately after leaving the car smoked as if it was on fire. I was pulled over by Walls Mississippi police department because they thought the car was on fire. I contacted Hyundai. They have not done anything to fix this situation. I have not been able to drive the car since then. It needed oil a week after the oil change April 2,2022. It smokes very bad. It has lost power. The engine knocks. I had to get a rental car at the rate of $1000 for a 3 week rental. My car note is $578. The car was repossessed today because Hyundai would not fix the car so I could go to work and pay my car note. I have numerous emails and receipts. No one helped me at Hyundai. They are making us pay our carnotes. Pay rental fees out of pocket. They only reimburse you for your rental once your car goes into the shop. All Hyundai dealerships have a 2 month wait time before they will let you bring the car in,otherwise it will sit on the lot for 2 months. I have tried 5 times since 2021 until now to get the recalls done. Hyundai Mt. Mariah Memphis kept the car a week and asked me to come get it because they did not have all the parts to complete the recalls. Hyundai Olive Branch Mississippi stated they have a 2 to 3 month wait time as well. No one has loaner cars. I explained this to the claim person Julia at Hyundai and no one did anything to fix this.
At approximately 115K-120K miles, I noticed that the engine was burning oil at a significantly faster rate. The oil/ engine light did not come on (only flickered) even though there was seemingly no oil in the car when checked. I took the car for maintenance and was advised to do consumption testing. I went to Hyundai for consumption testing multiple times and was advised that the car is burning about 2.5 quarts of oil at approximately every 1K miles. Hyundai is still investigating the issue but has not yet provided a remedy or reason for this problem.
When head lights are in Auto mode occasionally all of the exterior and interior lights go out. Including dash lights. I cannot make it repeat at will so nothing ever gets done with it. There is no warning when it happens just complete darkness inside and out. Obviously I can’t see where I’m going when it happens they typically come back on after a few seconds. This has been happening for over 1 year. I don’t use the lights in auto anymore, it doesn’t happen when it’s not in auto.
Hybrid System Warning! This is the second time I have received this issue. It seems like a big issue within these types of cars. The first time I took it to Hyundai and they said replace the transmission. I took it to my transmission guy and he just changed the alternator and it worked. Now today, I am getting the same error message, but all the answers online are completely different things. I called Hyundai again and they once again suggested to replace transmission. They are trying to rip people off. This car is a lemon.
The lights on the vehicle shut off with no warning. All of the lights, front/ rear lights and inside dash and radio.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 40 MPH, the vehicle independently and abruptly stopped. There were no warning lights illuminated. The contact pulled the vehicle over safely and then drove home. The vehicle was taken to a local mechanic. The first mechanic diagnosed the failure as an unknown shutdown. The failure reoccurred and the vehicle was towed back to the same local mechanic; however, it was sent to another dealer due to engine failure. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 124,000.
Although my VIN is not a part of the recall I have undergone the same issue as those recalled. Engine light blinking, car in limp mode, unable to drive. My local mechanic scanned the codes to find glow plug stuck on so he reprogrammed car but it went back in limp mode. Then towed car to Hyundai who reprogrammed my car and I picked it up. However I did not make it home. Car towed back to hyundai. They then had to replace the sensor-assy knock. Car seems fine now and engine light no longer blinking for now.
While driving home, going about 40-45 mph my dashboard lit up with a check engine, battery, steering and oil lights. Within a couple miles (2 maybe 3) I lost all power. All this happened within minutes. I tried to restart after sitting for 10 minutes, and the engine would not (even try to) turn over. Ended up using jumper cables to start get car started when the engine started knocking--horribly. *Likely not available for inspection unless said inspection happens soon.* My safety was extremely compromised as it all happened within minutes of any dashboard indicators that there was a concern at 6pm. I was in the midst of driving on a semi-busy road during rush hour. I barely made it up the hill where I had just enough room to pull off into a *slightly* wider area of the road--this road had no gutters/pull-offs. The car has not been inspected as of yet. It will be going to the dealer by COB today (2/25/22). I was informed it would take at least a few days for them to go over the car. It has not been inspected by any police or insurance representatives as of this time.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the steering column started to shake and was making popping noises. The contact safely parked the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed that the flexible steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,000.
Rear RH taillamp constantly out and noticeable on MANY Hyundais!! Replaced multiple times and burns out within days!! Also loss of oil but not leaking.
The contact owns a 2014 Hyundai Sonata. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with bearing wear resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to the rebuilt title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 106,000.
The driver's seat lost a bolt and the seat was no longer bolted down at the back, although sitting on it would lower it. I took it to a mechanic and they re-attached the screw and bolt but were unable to do so in a way that the seat operates properly. It still lifts when I get out of the car and lowers when I sit down. This is available for inspection if needed. The safety concern is that in the event of an accident, the seat may detach from the base of the car. The problem has been reproduced by an independent service center. The work was done in Feb 2022. The vehicle hasn't been inspected by any others. There were no warnings or other symptoms before or after the event.
Engine failure causing loss of vehicle mobility, engine stoped no alerts. Vehicle became hard this steer and stop due to loss of these power assisted controls.