NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TAKATA RECALL. PULLING ONTO HIGHWAY TURNING LEFT RED STEERING WHEEL WARNING LIGHT AND TRACTION HAZARD LIGHT CAME ON AND IMMEDIATELY STEERING LOCKED UP AND UNABLE TO MAKE TURN
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED BY AAA TO PENSKE HYUNDAI (8850 GROSSMONT BLVD, LA MESA, CA 91942, (619) 464-1440) TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
I BOUGHT MY CAR NOVEMBER 28, 2017. ON JUNE 27, 2019, THE INTERIOR LIGHTS AND THE LICENSE PLATE LIGHT WERE INOPERATIVE. I'VE BROUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM THREE TIMES, BUT THEY WERE UNABLE TO FIX THE PROBLEM. NOW, MY CAR HAS BEEN IN A DIFFERENT DEALERSHIP FOR THE PAST APPROXIMATELY TWO WEEKS, AND IT STILL HASN'T BEEN FIXED. IF I DRIVE A VEHICLE WITHOUT A FUNCTIONING LICENSE PLATE LIGHT, I'M SUBJECT TO A $30 FINE. I'VE BEGUN TO ASSEMBLE DOCUMENTATION FOR A LEMON LAW COMPLAINT. I'M INCLUDING THE REPAIR INVOICE FOR THE FIRST TIME I BROUGHT MY CAR INTO THE ORIGINAL DEALERSHIP AND THE LAST TIME I BROUGHT THE CAR INTO THE ORIGINAL DEALERSHIP. SO PLEASE DISREGARD THE ATTACHMENT INFORMATION AT THE BOTTOM OF THE FORMS.
I PURCHASED MY 2017 HYUNDAI SONATA ON JULY 21, 2017 IN HOUSTON, TX. EARLY JUNE 2019 I RECEIVED A LETTER REGARDING A RECALL ON THE ENGINE, I TOOK IT TO THE LOCAL DEALERSHIP AND GOT THE REQUIRED UPDATE. ON JUNE 17, 2019 MY VEHICLE BECAME INOPERABLE ON THE HIGHWAY DUE TO THE RECALL, WHICH PLACED IT IN A SAFETY MODE AND CAUSED THE ENGINE LIGHT TO BLINK CONTINUOUSLY. I PARKED MY VEHICLE, CONTACTED HYUNDAI TOWING AND HAD IT DELIVERED TO A DEALERSHIP. AFTER FOUR DAYS WITH NO CALL TO UPDATE ME ON MY VEHICLE, OFFER A LOANER CAR OR RENTAL, I CONTACTED THE 800 NUMBER AND WAS TOLD THERE WAS NOTHING HYUNDAI COULD DO TO ASSIST WITH THE INCONVENIENCE THEY HAVE CAUSED. MY COMPLAINT WAS SENT TO CASE MANAGER, DIANE C. (714-965-3595). I NEVER RECEIVED A RESPONSE FROM DIANE. ON JULY 13, 2019, I TRAVELED TO CHICAGO, IL, WHILE ON THE HIGHWAY GOING AROUND 70 MPH, THE CAR AGAIN PLACED ITSELF IN SAFETY MODE, PULLING IT BACK DOWN TO 45 MPH AND CAUSING THE VEHICLES BEHIND ME TO BRAKE AND SWERVE IN THE ATTEMPT TO NOT REAR END ME. I IMMEDIATELY WENT TO THE CLOSEST HYUNDAI DEALERSHIP, ROGERS HYUNDAI, 2700 S MICHIGAN AVE, CHICAGO IL, 60616. THE SERVICE MANAGER, TONY SERPICO, WAS NO HELP TO ME WHATSOEVER. HE WAS VERY RUDE AND INSINCERE TO MY PROBLEM. I CONTACTED THE TOWING COMPANY AGAIN AND HAD MY VEHICLE TOWED TO ANOTHER DEALERSHIP. I NEEDED TO RETURN HOME FOR WORK SO I RENTED A VEHICLE AT MY OWN EXPENSE. DIANE FINALLY CONTACTED ME AFTER I CALLED AND SENT 'ALERTS' TO HER SEVERAL TIMES. I EXPLAINED THE WHOLE SITUATION TO HER AND HAVE YET TO GET A RESPONSE REGARDING MY VEHICLE, A RENTAL OR MY REIMBURSEMENT. I AM VERY UPSET AT THE WAY HYUNDAI HAS TREATED ME THROUGHOUT THIS WHOLE ORDEAL, WHICH IS AT NO FAULT OF MY OWN. INSTEAD OF REPLACING THE ENGINE OR BUYING BACK THE VEHICLE HYUNDAI CONTINUES TO PUT ME AND MY FAMILY IN DANGER.
VEHICLE IN MOTION AND STEERING ALL BUT LOCKS UP - VERY DIFFICULT TO CONTROL STEERING WHEEL. ONCE TURNED OFF IT WAS OK ONLY TO HAPPEN AGAIN A FEW DAYS LATER. I TRAVEL MINIMUM 48 MILES ROUND TRIP PER DAY (WEEKDAYS) TO WORK
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR BEGAN TO FLASH AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,879.
I HAD EXPERIENCED PROBLEMS WITH THE BRAKES MAKING NOISE AND NOT REACTING TIMELY THROUGHOUT 2019 BEFORE KNOWLEDGE OF A RECALL. ON 5/15/19 I WENT TO HYUNDAI SERVICES FOR A ROUTINE OIL CHANGE. HYUNDAI INFORMED ME THAT THERE WAS A RECALL, WHICH I NOW KNOW TO BE SERVICE CAMPAIGN 953, AND THAT THEY NEEDED A SOFTWARE UPDATE TO RESOLVE THE ISSUE. ON MY DRIVE HOME AFTER THE SOFTWARE UPDATE WAS SUPPOSEDLY CORRECTED, MY CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR WOULD NOT ACCELERATE, WAS JERKING, AND WAS STOPPING IN THE MIDDLE OF THE ROAD. THIS OCCURRED IN A RESIDENTIAL AREA ON A CITY STREET. I IMMEDIATELY CALLED AND BROUGHT THE CAR BACK IN. FIVE DAYS LATER ON 5/20/19, I EXPERIENCED THE SAME ISSUE. ON OR ABOUT 7/26/19, MY POWER STEERING BEGAN MALFUNCTIONING AND MY STEERING WHEEL WOULD LOCK IF I TURNED MY STEERING WHEEL AT ALL. THE ONLY WAY TO UNDO THIS WAS BY RESTARTING THE CAR, AND IT WOULD JUST HAPPEN AGAIN. THE STEERING WHEEL LOCKED ON CITY STREETS. I TOOK MY CAR INTO HYUNDAI SERVICES ON 7/26/19, AND IT TOOK THEM UNTIL 8/12/19 TO FINALLY RESOLVE THE ISSUE BY REPLACING THE WHOLE STEERING COLUMN AND HOUSING. DURING THIS TIME PERIOD, HYUNDAI REPEATEDLY RETURNED THE CAR TO ME AND CLAIMED THE ISSUE WAS RESOLVED BUT THE ISSUE KEPT REOCCURRING. ON 12/28/19, THE CHECK ENGINE LIGHT BEGAN FLASHING AGAIN WITH THE EXACT SAME PROBLEMS EXPERIENCED 5/15/19 AND 5/20/19. THE CHECK ENGINE LIGHT APPEARED AS SOON AS I EXITED THE INTERSTATE AND WAS DRIVING ON A CITY STREET. MY CAR WAS RETURNED TO ME ON 12/31/19.
WHILE DRIVING ON INTERSTATE 70 IN OHIO MY SHARKFIN BLEW OFF. I WAS GOING AROUND 75 MPH. NO VEHICLE WAS IN FRONT OF ME. I HEARD A VERY LOUD NOISE WHICH LASTED A FEW SECONDS. WITHIN 10 MILES I STOPPED MY CAR A SERVICE STATION AND DISCOVERED MY PLASTIC SHARK FIN COVER HAD BLOWN OFF. NOTHING HIT THE CAR. NO BLOOD, NO SCRATCHES. WHEN I REPORTED IT TO THE DEALERSHIP THEY SAID I MUST HAVE TAKEN IT THROUGH A CAR WASH. I HAVE HAD 3 SONATAS AND HAVE NEVER TAKEN ONE THROUGH A CAR WASH. WHEN I FIRST GOT TO THE DEALERSHIP THE RECEPTIONIST AT THE SERVICE DEPT. SAID THEY HAD BEEN HAVING PROBLEMS WITH THAT PART, BUT THE SERVICE MANAGER TRIED DENYING IT. I HAVE BEEN TALKING TO OTHER SONATA OWNERS AND SOME HAVE EXPERIENCE A SIMILAR PROBLEM.WHEN I REPORTED IT TO HYUNDAI THEY FAILED TO TAKE ACTION. THE PHOTOS WILL SHOW THAT THE VERY SMALL SCREWS IN THE ELECTRICAL COMPONENT THAT ATTACH TO THE PLASTIC SHARK FIN COVER HAVE VERY LITTLE PENETRATION INTO THE SHARK FIN COVER. INCIDENT HAPPENED ON MAY 9, 2019, REPORTED IT ON MAY 10. I ENDED UP PAYING $353.03 FOR THE PART AND INSTALLATION. I AM SUGGESTING THAT THE WIND AT 75 MPH LIFTED THE PLASTIC COVER BECAUSE IT SOUNDED LIKE A RIPPING SOUND LIKE ONE SCREW AT A TIME. NOT ONLY DID IT CAUSE ME TO TAKE MY EYES OF THE ROAD, BUT THE PART FLYING BACK COULD HAVE POSED A SERIOUS SAFETY TO ANOTHER DRIVER DRIVING BEHIND ME. AND LIKE I MENTIONED THIS HAS HAPPENED TO OTHER OWNERS. I BELIEVE IT IS A DESIGN FAILURE.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE SAFETY MODE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO EXCEED 60 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM HYUNDAI (LOCATED AT 22514 THREE NOTCH RD, LEXINGTON PARK, MD 20653, (301) 880-4120) WHERE IT WAS DETERMINED THAT METAL SHAVINGS WERE FOUND AND THE ENGINE NEEDED TO BE REPLACED. AFTER FOUR MONTHS OF THE VEHICLE BEING SERVICED AT THE DEALER, THE CONTACT WAS INFORMED THAT THE WIRING WAS CHANGED; HOWEVER, THE ENGINE WAS NOT REPLACED. ON NOVEMBER 8, 2019, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE SAFETY MODE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT DUE TO THE OIL CONSUMPTION, THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTACT NEEDED TO DRIVE 1,000 MILES AND THEN CHECK THE OIL CONSUMPTION. THE FAILURE RECURRED ON NOVEMBER 23, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.
TL* MAY 3, 2019 2:34 P.M, CONTACT WAS DRIVING VERY SLOWLY TO MAKE THE TURN INTO MY ASSIGNED PARKING SPACE, WHEN ALL OF A SUDDEN, ON ITS OWN, MY CAR ACCELERATED AT GREAT SPEED, FORCEFULLY PRESSING ME AGAINST THE SEAT BACK, FLYING OVER THE STOP CURB AT THE FRONT OF MY SPACE, CONTINUING ACROSS THE GRAVEL LEEWAY BEFORE SMASHING PART WAY THROUGH THE CEMENT BLOCK WALL THAT SURROUNDS OUR PROPERTY. DEMOLISHED THE FRONT OF MY CAR AS IT PUNCHED A LARGE HOLE IN THE CEMENT BLOCK WALL. AIR BAGS DEPLOYED, CAUSING DEEP BRUISING, SWELLING AND ABRASIONS ON ARMS, LEGS AND STOMACH. MY LEFT SHOULDER JOINT AND UPPER BACK WERE WRENCHED ENOUGH THAT I AM HAVING TO DO PHYSICAL THERAPY. FIREMEN AND EMT'S WERE THERE AND CHECKED ME OUT. THE POLICE WERE ON SITE AND FILED A REPORT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED. MY INSURANCE COMPANY HAD THE CAR MOVED TO A COLLISION FACILITY AND DECLARED THE CAR A TOTAL LOSS. I BOUGHT THE CAR NEW WITH 1350 MILES ON IT. THE MILEAGE WAS JUST 3,591, WHEN THE CAR ACCELERATED ON ITS OWN, OUT OF CONTROL AND SMASHED THROUGH THE CONCRETE BLOCK WALL. THE CONSUMER STATED AS A RESULT OF THE CRASH, THERE WERE INJURIES INCLUDING A WRENCHED SHOULDER AND UPPER BACK. THERE WAS DEEP BRUISING ON THE ABDOMEN AND ABRASIONS ON THE RIGHT LEG. *JS *DT *TR*JB
AFTER RECEIVING RECALL MAIL, YESTERDAY I LEFT MY VEHICLE AT SERVICE. THEY GAVE ME BACK MY CAR AND TOLD ME THEY HAVE FIXED IT. AFTER DRIVING LESS THAN A MILE THE ENGINE STOPED AND A YELLOW LIGHT TURNED ON. AGAIN LEFT MY VEHICLE AT THE SAME SERVICE, TODAY I CALLED THEM AND TOLD ME THAT THEY WILL PROBABLY FIXING IT AFTER RECEIVING THE PART NEXT WEEK. IF IT WON'T GET FIXED THEY ARE PLANNING TO CHANGE THE ENGINE. IS THIS A NORMAL PROCESS! AND WHAT HAPPENS TO THE VALUE OF THE CAR IF THE ENGINE CHANGES?
3 TIMES AFTER STOPPING AT A STOP SIGN, POWER STEERING FAILED WHEN ACCELERATING (0-10 MPH). TURNED CAR OFF THEN ON, STEERING WAS FINE. DEALERSHIP COULD NOT FIND A CODE SET OR REPRODUCE PROBLEM.
PURCHASED OUR 2017 SONATA. WHILE DRIVING FOR NO APPARENT REASON I LOSE POWER STEERING AND CAN BARELY TURN THE WHEEL. I HAVE TO PULL OVER WITH GREAT STRUGGLE AND TURN THE CAR OFF THEN RESTART IT TO BE ABLE TO GET POWER STEERING BACK. THE LIGHT FOR POWER STEERING ILLUMINATES ON THE DISPLAY PANEL AND THEN DISAPPEARS AFTER I RE-START IT. ALONG WITH THE TRACTION CONTROL AT TIMES, BUT OFTEN JUST THE POWER STEERING FAILS. HAPPENS USUALLY AT SPEEDS AROUND 10-30 MILES PER HOUR.THEY HAVE HAD MULTIPLE RECALLS IN THE PAST YEARS FOR THE SAME PROBLEM. EVEN OTHER MODELS AND SAME YEAR. HTTPS://WWW.CARANDDRIVER.COM/NEWS/A15348048/HYUNDAI-RECALLS-173000-SONATAS-FOR-POWER-STEERING-FAILURE/
PROBLEM: STEERING STICKS AT CENTER POSITION. IT TAKES EXTRA FORCE TO MOVE IT EITHER RIGHT OR LEFT FROM CENTER POSITION WHEN MAKING SMALL STEERING CORRECTIONS. THIS OCCURRED WHEN HIGHWAY DRIVING AT 65 MPH. AFTER ABOUT 60 MILES PROBLEM ENDED. I AM CONCERNED PROBLEM WILL REOCCUR AND BE WORST.
FOR SOME PERIOD OF TIME, NOW, I HAVE LOST ENGINE POWER, WHILE IN MOTION. IT HAPPENS SPORADICALLY WHEN I CANNOT PRESS THE GAS PEDAL FOR CONTINUOUS MOTION FORWARD. THIS HAS BEEN HAPPENING ON A HIGHWAY AS WELL AS CITY STREETS. IT PAUSES WHEN I PRESS THE GAS PEDAL AND THE DELAY IS MOMENTARY. LATELY WHEN STARTING THE CAR FOR THE FIRST TIME IN THE MORNING I HEAR CONTINUOUS KNOCKING UNTIL I DRIVE FOR SEVERAL MILES, THEN IT DISSIPATES.
WIRRING HANDSS, ENGINE RED LIGHTS ON AND CAN'T GO OVER 55 MILES, START TO SHAKE
I have owned this car since 11/2018. I have NEVER replaced as many headlight bulbs in my life as I have for this vehicle. Mostly the low beam. Almost every three months. I'm looking to replace the wiring soon hoping to remedy this issue. Ridiculous.
CAMPAIGN 953 I RECEIVED A RECALL NOTICE BY MAIL FOR THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE UPDATE AND IT WAS COMPLETED ON 03/19/2019. THE VEHICLE DOESN'T ACCELERATE PAST 20 MPH, JERKS AND HESITATE. I CONTACT THE HYUNDAI DEALER SERVICE DEPARTMENT AND TOLD THEM ABOUT THE PROBLEM AND GAVE ME AN APPOINTMENT FOR THE NEXT DAY. THE VEHICLE WAS INSPECTED AND I WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE, WILL NOT PROVIDE ME A LOANED VEHICLE AND WILL NOT COVER A RENTAL. MY WIFE JUST GAVE BIRTH TO OUR SON ON 03/21/2019 AND WE WERE DEPENDING ON THIS VEHICLE TO TRANSPORT THE BABY FROM THE HOSPITAL TO OUR HOME. I WAS BASICALLY FORCED TO PURCHASE ANOTHER VEHICLE WITH ANOTHER COMPANY, BECAUSE THE HYUNDAI REPRESENTATIVE COULD NOT GIVE ME A DATE OR AN APPROXIMATION OF WHEN THE VEHICLE WILL BE FIXED. I STILL OWED $3500 AND STILL PAYING INSURANCE FOR IT. I NEED HELP.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE BACKING OUT OF A DRIVEWAY, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE CEASED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. GRAYSON HYUNDAI (LOCATED AT 8729 KINGSTON PIKE, KNOXVILLE, TN 37923, (865) 693-4550) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNKNOWN. *TT *TR
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE STOPPED AT A LIGHT, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE VEHICLE WAS TAKEN TO WORLD HYUNDAI MATTESON (LOCATED AT 5337 MILLER CIR DR, MATTESON, IL 60443, (866) 486-2915) WHERE IT WAS DIAGNOSED THAT IT CONSUMED AN EXTREME AMOUNT OF OIL, BUT THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
The vehicle is available upon requested inspection. Since I bought the car in 2019 it has made a rattling sound like the engine is knocking. Not a severe knocking, however, it does make a clicking/rattling sound in idle, occurs more rapidly while accelerating, then sounds like a muffled diesel while the engine’s torque is dropping when shifted into neutral coasting on the road. Oil has been changed in its due time. Between 3k - 7k as scheduled. Independent service provider didn’t think it was normal and recommend I check for recalls. I asked Hyundai dealership representative and said it’s a normal sound. Other vehicles I’ve driven don’t sound like this. Even an older ‘96 Buick sounded smoother running. Nothing has failed, caused an injury or accident. Engine light has recently come on. Temperature is hotter, according to the gage, than we’re it has typically sat for the past couple years. The potential risks increased, not knowing what can happen, when the temp rose and engine light comes. . . . . . . . . . . This, aside from previously stated concern, alarm activates (mostly during the rainy cloudy weather) when manually unlocking the car. Having to relook and unlock to silence alarm.
I WAS IN A COLLISION IN WHICH I WAS GOING 10 MPH AND THE OTHER CAR WAS GOING 45 MPH ON A DIVIDED HIGHWAY INTERSECTION. MY AIRBAGS DEPLOYED. HOWEVER, WHEN THE DRIVER'S STEERING WHEEL AIRBAG DEPLOYED IT SHOT THE HYUNDAI LOGO FROM THE STEERING WHEEL INTO MY ARM AT 200 MPH. THE ONLY INJURY THAT I SUSTAINED WAS FROM THE "H" LOGO THAT WAS PROPELLED INTO MY RIGHT FOREARM; I SUSTAINED A DEEP BONE BRUISE/MINOR IMPACT FRACTURE. WHEN I REPORTED THIS TO HYUNDAI THEY INVESTIGATED AND DETERMINED THAT THE AIRBAGS DEPLOYED PROPERLY AND THAT I SHOULD EXPECT THE LOGO TO BE SHOT FROM THE STEERING WHEEL ALONG WITH THE AIRBAG. HOWEVER, I ALSO OWN A 2011 HYUNDAI AND THE STEERING WHEEL DOES NOT HAVE A SEPARATE LOGO BUT AN IMPRINTED "H". I DON'T THINK THAT WHEN AN AIRBAG DEPLOYS IT SHOULD SHOOT ANYTHING EXCEPT FOR THE AIRBAG. THE LOGO HIT MY ARM BUT IF IT HIT MY EYE I WOULD HAVE LOST MY EYE. IF IT HIT MY THROAT IT COULD HAVE COLLAPSED MY AIRWAY. AIRBAGS ARE SUPPOSED TO PROTECT YOU AND NOT CAUSE INJURY. I DON'T UNDERSTAND WHY I SHOULD HAVE ANTICIPATED THAT THIS PIECE WOULD BECOME A PROJECTILE IN AN ACCIDENT, OR WHY ITS ACCEPTABLE.
Engine oil light or any warning lights and symbols never came on after Engine had burned out all the oil. Had oil changed and new oil filter installed and in less then a week it burned out 3 quarts, again with no low oil warning at all. Motor stalled at intersection and had to cool down, oil was again added and lower Engine knocking was present. Meanwhile had a mechanic inspect it and diagnostic done and lower bearings are knocking. Vehicle has had this issue for over 4 years and never mentioned to us until now after 100,000 miles. 2019 is when this oil burning issue began. Hyundai dealer serviced this several times and never mentioned the reason for the knocking other then it was low on oil. After breaking down in a busy intersection had to be pushed off road and waited for Engine to cool down to add oil and knocking continued.
ANTENNA CAP KEEPS COMING OFF. SECOND TIME REPLACEMENT. THIS IS REALLY AGGRAVATING NOW THE WARRANTY WILL NOT COVER IT.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THE GEAR WOULD SHIFT INTO SECOND, THIRD, FOURTH, AND BACK INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ALL STAR HYUNDAI (3950 CENTURY CT, PITTSBURG, CA 94565, (925) 778-7878) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER UPDATED THE SOFTWARE FOR THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900.
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED AND GLASS SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO VISALIA HYUNDAI (559-302-9702, LOCATED AT 220 S. BEN MADDOX WAY, VISALIA, CA 93292) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL AND THAT THE WARRANTY DID NOT COVER THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED, THE RPM REVVED UP AND THE VEHICLE LUNGED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FUCCILLO HYUNDAI LOCATED AT (1910 ALVIN RD, GRAND ISLAND NY) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
PASSENGER SIDE AIRBAG COVER POPPED OFF.
TAKATA RECALL " JUST PURCHASED THIS VEHICLE JUNE 19 2018 WITH ONLY 44,000 NOW ITS. JANUARY AND ALREADY HAVING PROBLEMS WITH THE STEERING WHEEL IT LOCKED UP ON ME ON THE HIGHWAY & ALMOST CAUSE WRECK " STEERING BEEN LOCKING UP AND JUST COMLETELY STOP TURNING" THEY SAY IT' NEED STEERING WHEEL COLUMN PART BUT THE STEERING WHEEL BEEN DOING THAT SENSE I PURCHASED IT
The oil burns way to fast in these cars because of the engine there should definitely be a recall to asses this situation as I’m not the only one with this problem. This is a problem for Hyundai owners as you have to replace your oil even when the car states you have about 3K MILES left before a refill.
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
I WAS DRIVING VERY SLOWLY TO MAKE A TURN INTO MY GARAGE WHEN THE CAR ACCELERATED ON ITS OWN AND HIT THE SIDE OF MY HOUSE BREAKING THROUGH A PATIO GUARD RAIL. THE FRONT WHEELS OF THE CAR WENT OVER THE BULKHEAD. INSURANCE COMPANY SENT A WRECKER TO RETRIEVE THE VEHICLE. THE INSURANCE COMPANY TOTALED THE CAR. THIS UNINTENDED ACCELERATION HAD OCCURRED ONCE WHEN I WAS DRIVING ON A STATE ROAD IN CRUISE CONTROL WHEN THE CAR ACCELERATED BEYOND THE SET CRUISE CONTROL SPEED. THIS OCCURRED AGAIN ON THE DAY BEFORE THE ACCIDENT. THIS UNINTENDED ACCELERATION HAD ALSO OCCURRED WHEN MY HUSBAND WAS DRIVING THE CAR WHILE IN SPEED CONTROL.
I NOTICED IMMEDIATELY THAT THE CAR SEEMED TO DRAG DURING TAKEOFF. ON MONDAY UPON CROSSING THE BRIDGE DOWN LURLENE B WALLACE BLVD THE CAR ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC.
I WENT TO OPEN THE PASSENGER DOOR ON THE DRIVERS SIDE & THE DOOR HANDLE SNAPPED RIGHT OFF.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.
WHILE I WAS SITTING AT A RED LIGHT MY CAR CUT OFF. AFTER IT TURNED OF I TRIED STATING IT BACK UP 3 TIMES. FIRST I TRIED ONCE I PUT IT IN PARK ONCE IN NEUTRAL AND FINALLY THE THIRD TIME I WAS IN PARK AD IT STARTED BACK UP.
MY CAR IS A 2017 SONATA SE 2.4L JUST SHY OF 21K MILES. I USE THE PARKING BRAKE ALL THE TIME AND YESTERDAY WHEN I GOT HOME AND DEPRESSED THE PARKING BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR - NO MORE WORKING PARKING BRAKE! ON THE FLOOR I FOUND A SMALL LOCKNUT AND A WASHER THAT FELL OFF THE THREADED END OF THE CABLE AT THE PARKING BRAKE PEDAL. I REPAIRED IT MYSELF BY ADDING A SECOND REGULAR M6 NUT (10MM WRENCH) AND LOCKED THE TWO NUTS TOGETHER. ADDING THE SECOND NUT AND LOCKING THEM TOGETHER SHOULD PERMANENTLY FIX THE ISSUE.
MY VEHICLE WAS IN PARK ON MY STREET. MY HUSBAND WAS IN THE PASSENGER SEAT. I EXITED THE DRIVER SIDE OF THE VEHICLE AND OPENED THE DRIVER SIDE REAR DOOR. I KNEELED ON THE SEAT TO REACH BEHIND THE PASSENGER SIDE SEAT TO GRAB MY LAUNDRY BASKET. THE CAR BEGAN TO ROLL BACKWARDS. WE HIT A VEHICLE DIRECTLY BEHIND US AND ENDED UP IN OUR NEIGHBORS YARD. WE CONTACTED THE POLICE AND A TOW TRUCK WAS SENT. THE TOW TRUCK ARRIVED FROM JOYCE'S TOWING ON MT. NEBO ROAD IN PITTSBURGH PA. THE TOW TRUCK DRIVER NOTICED THAT WHILE THE CAR WAS IN PARK THE WHEELS WERE SPINNING. THE BODY SHOP IN WHICH WE TOOK OUR VEHICLE TO, IS HAVING AN ISSUE TRYING TO DUPLICATE THE PROBLEM. IN THE MEANTIME, I DO NOT FEEL THAT OUR VEHICLE IS SAFE, AND DO NOT WANT TO RISK THIS INCIDENT HAPPENING AGAIN, BEING THAT IT WAS AN ISSUE IN 2011-2014 HYUNDAI SONATAS.
MINOR VIBRATION ON FRONT END AXLE DURING INITIAL ACCELERATION STARTED EARLY DURING OWNERSHIP, BUT INCREASED OVER TIME WITH MILEAGE AND USAGE. TOOK INTO DEALERSHIP WHERE PURCHASED FOR DIAGNOSIS, BUT COULD NOT ISOLATE CAUSE. PROBLEM WORSENED OVER NEXT COUPLE OF WEEKS, SO TOOK IT BACK IN TO SAME DEALERSHIP. FINALLY DIAGNOSED THE PROBLEM TO BE A MISSING CIRCLIP ("C" CLIP) THAT HOLDS THE CV AXLE IN THE TRANSMISSION CASE. WITHOUT IT, THE AXLE ITSELF WAS WORKING ITS WAY OUT OF THE TRANSMISSION CASE, AND VIBRATING BECAUSE OF ITS LOOSENESS. RESEARCHED THE PROBLEM AND FOUND THAT FULL SEPARATION OF THE AXLE FROM THE TRANSMISSION COULD RESULT IN UNCONTROLLED BEHAVIOR OF CAR, AND INEVITABLE ACCIDENT OR WORSE. THIS WAS A MANUFACTURING/ASSEMBLY ERROR, AND COULD BE A SYSTEMIC PROBLEM IN THE ASSEMBLY PROCESS. THE REPAIR WAS PERFORMED BY THE DEALERSHIP UNDER WARRANTY, BUT THIS COULD PRESENT A DANGEROUS RISK TO OTHER 2017 SONATA PURCHASERS, SO I WRITE THIS COMPLAINT AS BOTH A CIVIC RIGHT AND A RESPONSIBLE CITIZEN. WHEN DISCUSSING THIS ISSUE WITH A HYUNDAI REPRESENTATIVE, I WAS TOLD IN BLUNT AND NO UNCERTAIN TERMS THAT THE PROBLEM WAS RESOLVED AND THERE WAS NO FURTHER ACTION OR DISCUSSION THAT WAS NECESSARY. OUR PRIOR 2011 HYUNDAI'S ENGINE HAD SEIZED AT HIGHWAY SPEED, AND MY WIFE LOST ALL POWER STEERING AND BRAKING. DESPITE SAFETY ISSUES WITH BOTH 2011 AND 2017 SONATAS, THERE WAS NO ACKNOWLEDGEMENT NOR ADMISSION OF ACCOUNTABILITY. I WOULD LIKE TO BE REASSURED THAT THIS AXLE CIRCLIP PROBLEM IS ACKNOWLEDGED AND RECTIFIED, AS THE GREATER SAFETY OF SONATA OWNERS MAY BE AT RISK. WE PERSONALLY NOW FEEL UNSAFE IN THE SONATA MODEL, AND ONLY PURCHASED A SECOND ONE UNDER THE ASSUMPTION THAT LIGHTNING DOESN'T STRIKE TWICE... THIS IS NOT SO...
JUST AFTER BEGINNING MY DRIVE HOME, ON A SUBURBAN STREET, WARNING LIGHT FOR POWER STEERING CAME ON AND WITHIN ABOUT 1/4 MILE THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED UP. I WAS FORTUNATE TO BE JUST ABLE TO TURN ON ONTO A SIDE STREET AS I COULD NO LONGER CONTROL THE CAR. CAR WAS A RENTAL CAR AND ONLY HAD 37K MILES ON IT.
CAR STARTED THIS AT APPROXIMATELY 10,000 MILES. IT "WANDERS" ON THE ROAD, AT HIGHWAY SPEEDS. THE STEERING WHEEL FEELS LIKE IT "STICKS" AT SPEED IN THE CENTER POSITION AND IT TAKES CONSIDERABLE FORCE TO TURN THE WHEEL FROM CENTER. THIS CAUSES OVERCORRECTION IN THE STEERING AND YOU TEND TO GO BACK AND FORTH. SINGLE-HANDED CRUISING IS DEFINITELY OUT OF THE EQUATION, AS IT REQUIRES A TWO-HANDED TIGHT GRIP FOR EVEN TINY ADJUSTMENTS. MY WIFE HATES IT AND IT IS UPSETTING TO HAPPEN IN A NEW CAR. DID NOT DO THIS WHEN NEW AND DOES IT IN ALL MODES (NORMAL, ECO, SPORT).
ENGINE USES FULL SYNTHETIC OIL AT A RAPID RATE. ONE QUART OF FULL SYNTHETIC HAD TO BE ADDED AFTER DRIVING ONLY 3600 MILES FROM PREVIOUS OIL CHANGE, AND AGAIN AT 4700, AND EVEN THEN THE DIPSTICK WAS STILL 1/2 QUART BELOW FULL WHEN OIL WAS CHANGED AT 4800 MILES FROM PREVIOUS OIL CHANGE. HYUNDAI SERVICE TECHNICIAN COULD FIND NO OIL LEAKS.
BACKED OUT OF MY CARPORT AND THE STREERING WENT OUT. I WRESTLED HARD TO TURN THE STEERING WHEEL AND COULD FINALLY STEER THE CAR BACK INTO MY CARPORT. THIS WAS THE SECOND TIME IT HAPPENED. THE FIRST TIME THE DEALER COULD NOT REPEAT THE PROBLEM, SO I HAD TO KEEP DRIVING THE CAR. THE SECOND TIME THEY FIXED IT BY REMOVING BAD STEERING COLUMN, SHAFT, AND TOTQUE SENSOR AND INSTALLING THOSE NEW PARTS. PAPERWORK SAYS TORQUE SENSOR IS DEFECTIVE. IT HAD INTERNAL ELECTRICAL OPEN CIRCUIT. I WAS MOVING VERY SLOWLY, BACKING OUT OF CARPORT ONTO A STREET THAT DOES NOT HAVE ANY THROUGH TRAFFIC AND JUST RUNS IN FRONT OF OUR VILLA'S WHERE WE PULL INTO OUR CARPORTS. I HAVE READ ONLINE WHERE IT HAS HAPPENED TO OTHER PEOPLE AND THEY HAD TO KEEP DRIVING THE CAR AND THAT IS JUST TOO DANGEROUS, JUST BECAUSE THEY COULD NOT GET IT TO DO IT FOR THE DEALER.
ISSUE: CRUISE CONTROL SPEEDS UP TOO MUCH GOING UPHILL, AND SLOWS DOWN TOO MUCH GOING DOWNHILL. DESCRIPTION: I SET MY CRUISE CONTROL TO 75MPH, THE CAR WILL GO OVER 77MPH WHEN GOING UPHILL, AND SLOWS DOWN BELOW 73MPH WHEN GOING DOWNHILL WITHOUT ANY DRIVER INPUT. THIS DOESN'T OCCUR ON OTHER GASOLINE ONLY HYUNDAI I DROVE SUCH AS SANTA FE. IT ONLY HAPPENS ON MY SONATA HYBRID. I GUESS HYUNDAI MAY NEED TO LOOK INTO HOW THE ELECTRIC MOTOR WORKS WITH CRUISE CONTROL. *TR
I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.
AFTER DRIVING MY NEWLY PURCHASED 2017 HYUNDAI SONATA, FOR ANY LENGTH OF TIME OR MILEAGE, THE POWER STEERING WILL MAKE A CLUNK SOUND AND THEN WILL STOP WORKING WHEN SLOWING DOWN AND REACHING A SPEED OF AROUND 10MPH AND THEN WHEN I REGAIN SPEED I AM STILL STRUGGLING TO TURN THE WHEEL BECAUSE I'VE LOST THE POWER STEERING. I DID DISCOVER THAT ONCE THE IGNITION IS TURNED OFF AND RESTARTED THAT THE POWER STEERING WORKS AGAIN. HOWEVER, WHEN DRIVING ON A FREEWAY OR ROAD, PULLING OVER TO RESTART THE VEHICLE IS NOT ALWAYS AN OPTION AND WITH THE STEERING WHEEL SO HARD TO CONTROL, THE POTENTIAL FOR ACCIDENT AVOIDANCE IS LOWERED. AND WINTER WEATHER CONDITIONS WILL MAKE DRIVING WITH THIS MANUAL STEERING SITUATION THAT MUCH MORE DANGEROUS. IT SEEMS THE HYUNDAI ELANTRA IS HAVING THE SAME ISSUE AND A RECALL HAS ALREADY BEEN ISSUED.
I WAS DRIVING ON THE INTERSTATE WHEN I HEARD A LONG NOISE THAT SOUNDED LIKE A GUNSHOT. I THEN HEARD A NOISE COMING FROM THE AREA OF THE SUNROOF LIKE BROKEN GLASS. I HAD THE COVER CLOSED. HAD I NOT HAD IT CLOSED, GLASS WOULD HAVE BEEN FALLING IN ALL AROUND US. I PULLED OVER TO LOOK AT IT AND IT LOOKED A BOMB HAD EXPLODED. SOME PIECES WERE STILL ATTACHED BUT SHATTERED AND OTHERS WERE EVERYWHERE.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
BACK BRAKE LIGHT BULB HAS BEEN CHANGED 10 TIMES THEY GO OUT REPEATEDLY FROM SIDE TO SIDE