2017 Hyundai Sonata Complaint Log

HEV battery constantly states that the car needs turned off. Hyundai had to replace my engine as it just died and blew a hole in a pipe

Motor burning oil with no leaks causing it to need replaced, with out any reasoning.

The contact owned a 2017 Hyundai Sonata. The contact stated while the vehicle was parked, the contact noticed smoke was coming from the engine compartment. No warning light was illuminated. The contact exited the vehicle and discovered that the engine compartment was on fire. The vehicle was not occupied during the fire. The local Fire Department (Cuyahoga Heights Fire Department) came and extinguished the fire; a Fire Department report was filed. A police report was not filed. The vehicle was not drivable and was diagnosed as totaled. The manufacturer was notified of the failure. The failure mileage was approximately 90,500. 

Engine is burning oil. Ticking sound when engine is idling.

I am seeking a resolution to the concerning and potentially dangerous issues that I have experienced with my vehicle. I got it from Carvana Dec 2023 and only had it for a year, and I’ve only drove 19,000 miles on it before my engine cut off on me while on the highway. I was going 70 mph when the safety of my life was at risk. After, I tried to send it to the dealership, they let my car sit for a month before even looking at it, they couldn’t tell me because they let it die. My car was completely off. So i got no full diagnostic. I have personally endured the traumatic experience of my engine suffering catastrophic failure. Also, my vehicle was consuming oil at an alarming rate, necessitating frequent and costly refills. I would sometimes even go 500 miles before the due of an oil change and would be told that my oil is very low. I believe that these problems should not be considered normal wear and tear. The hybrid sonata 2017 had a engine recall and so should the sonata 2017 limited 2.4L.

The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The EPS and ESC warning light was illuminated. The vehicle was taken to an independent mechanic, who observed a failure code on the OBD scanner but was unable to duplicate the failure during a test drive. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V190000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 55,000.

Vehicle is burning oil. Have been using fully synthetic oil at regular 3000 miles. And have been increasing “burned” more oil before each oil change. Valvoline Instant Oil Change is the shop I’ve been going to for my oil serviced maintenance. My last visit I had 1 quart of oil left in my engine.

I have to add a quart of oil to car a day tul the motor blew

The drivers seat belt does not engage. The engine has been burning oil, misfiring, and even after thousands in repairs was returned to me by the dealership with continued misfiring. When returning the car back to the dealer service center days later after Hurricane Helene, the car continued to misfire and became so overheated the engine light was flashing. Upon calling for a tow, I attempted to raise the hood for the driver to locate the car, but the hood was so hot it burned my hand. The engine was so hot, I believe it was about to catch fire and would have had I not been able to pull over so quickly. Had I been driving on the Interstate, I have no doubt this car would have been on fire within minutes.

2017 Hyundai Sonata having severe oil consumption issue. Having to top off with a quart of oil every 500 miles. Was purchased last June and has been a nightmare since. We contacted Hyundai consumer affairs and they opened a case and made an appointment for us to go to a local Hyundai dealer. The dealership told us we didn’t qualify for oil consumption test be cause we are second owners and the vehicle had 62,000 miles on it. We did purchase an extended warranty when we bought the car but they won’t cover oil issue. Local mechanic won’t touch it and refers us to Hyundai dealer. Just getting so frustrated and worried about car safety and engine damage. I read on another sit that Hyundai issued an oil consumption recall in 2025 but our vehicle is not listed. Please help us.

My engine burns oil like crazy. At least 1 qt every 1,000 miles or less. Took to dealership and was given a hard time about it having an issue. Now my power steering light keeps randomly coming on. I'll feel the steering start to get hard to steer. Thought I needed belts so I replaced both serpentine & water pump belt but it still happens. When my power steering light comes on and steering wheel locks up, I have to put the car in park & rev the engine to get the light to turn off. Mechanics said all pulleys are in good shape so not sure what's doing it. My lights also start to flicker when power steering light comes on. I have a new altenator and battery so it's not caused from that. I have no idea what's causing it but it's extremely dangerous!!

The power steering on the vehicle keeps locking on its own! The dealership say they can’t do anything because once you turn the car off for a certain amount of time it stops and goes back normal. Not safe for driving happens on highway can cause deadly accidents

Excessive or consumption. Purchase a car three weeks later car started misfiring I was able to get the car to a mechanic shop. I was told that the car needed a tuneup, spark plugs and ignition call was changed mechanic noticed oil on top of the engine and advise me to get an engine gasket. Gasket was replaced 2 weeks later oil light comes on I added 5 quart of oil the light goes off I notified the mechanic again was able to get the car in the shop took mechanic replaced the gasket week later oil light was flickering took the car to have oil change. There was no oil in the car, three weeks later oil light flickering again checked oil it was empty I added five more quarts to the car and took the car back to the back the mechanic one he inspected it he informed me that the engine in the car for some reason consume a lot oil and that I should take the car to Hyundai dealership. I checked Hyundai recall for the oil consumption issue the car model I have is not apart of the recall. I could have lost my life when the car stalled due to oil is leaking where the spark plugs are located. Hyundai need to recall all 2013-2017 Hyundai sonata and Elentra

Bought a car. In couple days check engine light came on, it was blinking and car was put on limp mode, rpm between 1800-2000, speed 60-62 mph. Went to dealership they did full diagnostics, told that they are going to submit to Hyundai to replace engine at their cost. Hyundai came back that they want to replace knock sensor and then see what’s gonna happen. I replaced and was told that i have to pay even though there is a recall on Knock sensors. They replaced the sensor which was over 600$. And the problem came back in less than 36 hours. Now the vehichle is back again at the dealership and they gonna do diagnostics again. Which is ~200$. I need to help this resolved as i’m only being ripped off with no solution. The vin says it doesn’t have any recalls, but vehichle is experiencing exactly what’s on recall. The vehicle has been in the shops for a month now. Thank you

The vehicle itself shakes when accelerating and will start to fail once 60mph is hit. It will also cut out when left turns are made...I have met 4 people with the exact same issues who received recalls but I am not sure why my car is not included. I was almost rear ended on the highway by a semi with my pregnant wife and 4 year old son in the car because of the engine failure.

The contact's daughter owns a 2017 Hyundai Sonata. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power, failed to accelerate, and went into LIMP Mode. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was linked to DTC code: P1236. The vehicle was taken to another independent mechanic, who determined that there were metal shavings inside the oil and the engine needed to be replaced. The vehicle was towed to the local dealer, who diagnosed the vehicle and determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who confirmed there were metal shavings inside the engine and that the engine needed to be replaced. While the owner was driving, at an undisclosed speed, the engine seized. The manufacturer was not contacted. The approximate failure mileage was 150,000.

Fault code in the Automatic Braking System C24020 C17410 White body paint bubbling and peeling off the car for no reason. Passenger door roof frame and trunk. Hood previously repaired

The contact owns a 2017 Hyundai Sonata. The contact stated while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated the engine compartment had caught on fire. The contact’s spouse extinguished the vehicle. The local fire department was not contacted, and a report was not filed. however, a cause for the failure was not yet determined. A Police report was not filed. There were no injuries sustained. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

Apparently there has been a leak in the engine and was not retaining any oil. We’ve tried to fixed it but it wasn’t fixed properly. My safety and others were at risk by the car shutting down at any moment. I have not taken it to the dealer yet. I am willing to do an inspection at a dealership for a better understanding on the issue.Check engine light came on about a month ago and I kept trying to fix it but check engine light is still there.

The car is burning through oil at an excecated rate. This is a well-known issue with this make and model. The dealer said they fixed the problem, and they did not. This engine needs to be replaced. It was inspected by a mechanic not affiliated with Hyundai. Hyundai has refused to replace the engine. This should be covered by the 15 year/ 150,00 engine warranty. This engine could seize up at any time. It is a hazard to be driving. The driver is an 80-year woman. She needs help.

The contact owns a 2017 Hyundai Sonata. The contact stated that while the vehicle was parked, the passenger's side rear door latch failed to unlock as needed. The contact stated that the passenger's side rear door latch failed to unlock from the inside or the outside. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 88,180.

Me along with thousands of others are experiencing the “excessive oil consumption” issue. Hyundai is doing nothing except making us pay tons of money for testing when they already know what the issue is and is refusing to do anything. Enough is enough. I can’t afford a new car nor should I be forced into buying one. The dealerships have been instructed by Hyundai USA not to admit negligence or helping g the car owners.

The contact owns a 2017 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic and the dealer; however, the cause of the failure was not determined. The contact was informed by the dealer that there was an unstated recall on the vehicle; however, the recall campaign had expired. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was 107,084.

To whom it may concern, I would like to inform you that I have been experiencing engine power loss and oil evaporation from my Sonata. In fact, I took the vehicle for an oil change in April 26, 2024 and by August 1, 2024, my car was not accelarating and the dashboard was completely illuminated with the engine, air bags and suspension lights. Upon inspection of engine oil dipstick, I was made aware that my oil was missing (evaporated) without any visual undercarriage drips. Therefore, I added 4 qts of synthetic oil to my car recently replaced oil and the car continued without power. Upon connecting a vehicle code reader, it was reported that a spark plug was malfunctioning and I continue with its replacement. To date the vehicle continues to have engine loss of power episodes. Can someone please help as I do not want to die in this vehicle due to a manufacturer's unannounced/undisclosed engine issue. Thank you for your time and consideration.

My vehicle was purchased in 2018 and currently has 128,000 miles. I took it to the dealership because it was puttering and not holding pil. The dealership did some work on the vehicle. Furthermore, after that trip to the dealership, my car kept burning oil even after recent oil changes that I found myself constantly adding oil. I took it to another licensed mechanic who informed me after a tune up that my car is consistently burning oil. This was after I had a recent oil change. The engine is defective, hyundai knows they are defective and refuse to do anything about it.

The contact owns a 2017 Hyundai Sonata. The contact stated while the vehicle was stationary, the vehicle experienced an excessive oil consumption. The check engine warning light was illuminated. The contact stated that the vehicle required an additional quart of engine oil monthly. The vehicle was taken to the dealer, where it was diagnosed with excessive oil consumption. The dealer determined that the engine needed to be replaced and the repair would be out-of-pocket. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 93,000.

The contact owns a 2017 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power with the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

My 2017 Hyundai Sonata has a major oil consumption problem. The car does not leak oil. It burns oil average 3000 miles. I have to add 5 to 6 quarts of oil every time I bring it to the shop and ask about it they tell me Hyundai has a problem with one of their engines, I see the recall on other models, but not my model. it’s been ongoing for about a year.

Engine burning oil like crazy never had to put so much in for any other car. Risk of engine lock without enough oil also sets of the knock sensor. Every time I get an oil change they let me know that I’ve burned most of my oil and that it’s low so I just started doing my own oil topping it off. Problem has been ongoing since I got the car.

When you start the car and take off.... the power steering goes away. Very difficult to steer car. Its happened a few times now in a short period of time. When you turn off the engine...and restart, The steering comes back. I see there are many people on the internet that have the same problem. Someone is going to get in an accident and get killed if this is not address immediately. I see down below in the form to fill out it has a date. The last one was on

I am writing to request your assistance in enforcing the terms of the class action settlement and extended warranty coverage for my 2017 Hyundai Sonata (VIN: [XXX] ). Despite clear evidence of a defective Theta II engine, Hyundai Corporate has refused to authorize a full engine replacement unless the engine “blows” completely. This directly conflicts with the express terms of the “In re: Hyundai and Kia Engine Litigation” settlement, which requires Hyundai to cover any engine exhibiting failure‐mode symptoms. Below, I have summarized all relevant facts, diagnoses, and correspondence. I purchased this Sonata used from Oakes Kia (Kansas City, MO) in May 2023. At the time of purchase, the vehicle had 77,000 miles. To my knowledge, I am the third owner of this vehicle. Since I bought this car, I have followed the manufacturer’s recommended maintenance schedule: All routine oil changes (every 5,000 miles, or sooner) at Oakes Kia, plus one oil change at Northtowne Hyundai in April 2025. The engine currently has approximately 98,650 miles. I have driven it about 1,000 miles since December 2024 to avoid further damage and due to the danger, it puts me and others in on the road. Since December the vehicle has had persistent shaking, hesitation on acceleration, strong odor, and illuminated Check Engine Light. Car condition has worsened since last oil change and even after coil packs and spark plugs were replaced, there was no improvement. The last oil change was done at Oakes Kia along with a tire rotation and multi-point inspection. They Installed UM018 CH074: Mobil SP 5W30 SN, 21513 23001: Gasket-oil plug and 26300 35505: Filter assy-engine O Service Advisor, Fernando Perez said they did not identify root cause of the shaking, hesitation and strong odor; they instructed me to return to the mechanic who had replaced spark plugs/coil packs, possibly I got a bad spark plug or coil pack. I did this, it was not the problem. I have files to share but they are too big! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine light keeps going on and off and I reported to their dealer a couple times during the warranty but when they checked the car the light got off and they asked me to keep driving it until out of warranty and they ask me to pay for fix the same problem

A light on the dash went on and we were told it was the airbag clock spring steering column. At cost of over $900 we had to have it repaired. There were previous recalls on the Hyundai sonatas for this part and I think it should be covered. The car has only 60,000 miles on it

In early June 2024 while driving 65 MPH vehicle started shaking, engine and oil light came on, losing power, noisy and only would go 50 MPH max. When destination reached, checked oil level (was low) added oil.Took the vehicle to auto repair shop. Review showed a misfire in cylinder #2 with plug oil fouled and recommended new engine. The car was taken to the Hyundai dealer who performed various diag. procedures via communicating with their Techline who ended up rejecting the request to replace the engine due to the milage (136K) being out of warranty. They would replace engine if the connecting rod bearings had wear or damage. Hyundai national consumer affairs contact given for the case refuses to listen to any information given and only states vehicle is out of warranty. Hyundai knows this engine has manufacturing issues causing them to wear out prematurely including excessive oil consumption. They should extend the warranty to at least 150K. Afraid to drive car as engine may suddenly stop or catch fire causing accident/injury to occupants. Please help!

Have problem with high oil consumption which caused carbon deposits to burn valves. I was driving on the highway when engine light came on the car lost power and stalled on the road. At highway speeds that could have caused a collision with traffic. The car was bought at a dealer with 35000 miles on it when I started to notice a slight problem. The car now has 88500 miles on it and has gotten worse. The dealer said it needs a new engine which Hyundai has denied. The dealer said too many mile’s between oil changes but all maintenance has been done when needed at the dealer and Big-O. I have noticed online many complaints with the same problem. I contacted Hyundai have case #23502874 Cost to repair $9743.94 at dealer

The cap on the shark fin antenna came loose in normal service and cannot be secured. If this part were to fly off at highway speeds it would pose a safety issue to following vehicles since it becomes a projectile capable of causing significant damage. This problem is similar to that documented in KIA TSB SA272 which Hyundai does not recognize, although both manufacturers share similar component designs.

The rear passenger door will not open from the inside or the outside. This is a safety hazard in that an occupant cannot get out of the car in an emergency. There was no warning lamps, messages or other symptoms of the problem prior to the failure. In doing research about this issue, the problem is well documented on Hyundai internet forums since 2021 so there is no reason this shouldn't already be considered a safety recall. The dealer was contacted and advised that since this is not showing as a manufacturer issue or a NHTSA safety issue, there is nothing they can do.

I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.

On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from San Leandro Hyundai acknowledged the issue and found a fault in the MDPS. However, the dealership refused to repair or replace the MDPS because the dealership claimed the part (56310-C2700), steering column & shaft assembly, is not covered by the extended warranty. San Leandro Hyundai dealership knew there was a problem, but disregarded driver safety on highway. Please see MDPS warning light from my pictures and I have video recording of the incident if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.

The contact owns a 2017 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with starter failure and low engine oil. The vehicle was repaired. The independent mechanic advised the contact to take the vehicle to a dealer for assistance. The contact stated the vehicle was taken to a dealer but was not diagnosed; however, the dealer made the contact aware of similar issues with excessive oil consumption. The contact was informed that he had to pay out of pocket for an oil consumption test. The oil consumption test was not performed, and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 80,000.

While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?

driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency

I had the engine replaced in Feb of 2024 which was covered by the engine replacement recall. In May of 2024 I started having issues with my check engine light flashing on then off. The engine will lose power briefly during this time and the engine shakes. It feels like you are going to lose control of the vehicle when this happens. This has happened approximately 3 times at freeway speeds and a total of approximately 15 times total. I have taken it to the dealership 3 times for this issue. They made us pay for spark plugs that were fine when the engine was replaced (3800 miles was driven between the engine replacement and this issue starting). The dealership has now had the vehicle since the middle of May said they can’t recreate the problem but are saying it is a fuel pump. This was also fine when the checked it when the engine was replaced.

My car has been burning excessive amounts of oil for the past 6 months now. It is so bad there is excessive carbin built up in the piston rings that caused my engine to missfire 2 times in less than six months. Today 5-7-2024 to my car back to the dealer for that problem and they told me I need a new engine but unfortunately it was not coverd by the engine extended warranty. Please help me resolve this issue because I cannot afford a new engine or a car.

tHE POWER STEERING (WHICH IS ELECTRIC) JUST STOPPED WORKING. THIS IS VERY HAZARDOUS SINCE STEERING IS VERY DIFFICULT. COULD CAUSE ACCIDENT WITH ANOTHER VEHICLE, CAUSING INJURY OR DEATH. HAPPENS SUDDENLY WITHOUT WARNING.

My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.

A couple of weeks ago my car seemed to be skipping when I started driving. I had no idea what could be wrong but some kind of intuition made me think to check the oil. I had the oil changed in December 2023 but had only driven about 1000 miles since then. I'm working from home so not driving alot. My oil was VERY low - it didn't even measure up to the first fill line. I started reading info online and realized that many Hyundai Sonata owners were reporting similar issues, so I went to an auto store bought a quart of oil and put that in. After testing, I got another quart of oil and put that in, finally bringing oil level to amount recommended by the lines on the oil stick. A couple days later I took my car to the local dealer, Tuscaloosa Hyundai. As soon as I started describing the problem, they immediately knew what was wrong - another sign that this problem is way too common. They performed some type of combustion chamber cleaning with oil and filter change and charged me $672. I drive a 2017 Hyundai Sonata Sport. When changing oil in December 2023, car had 60780 miles on it. The oil change personnel did say that the car seemed to be using too much oil, which may be why I thought to check it when the car was acting weird. When I took it to the dealer in April 2024, the car had 61816 miles on it. If I had not checked the oil, my engine could have been destroyed and I could have been left stranded on the side of the road. With so many other Hyundai owners claiming the same problem, I can't understand why this vehicle wasn't recalled so that the problem could be fixed, and/or that this problem which could have serious consequences wasn't covered by Hyundai. I am [XXX], don't drive far from home and drive very carefully. There should be no reason a car with 60000 miles on it is consuming oil at this rate. No warning lights were on in my car to indicate that I had an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is not acceptable. This serious issue is legitimate and will cost someone their life.

My husband was driving the car on I95 yesterday, no lights on on the dashboard. Suddenly, the engine stalled and he had to pull out before it completely stopped. He could not get the car to start again. The only light on at that moment was a light indicating the key was not inside the car. He went home with a friend to get the other key, but it didn't started as well. The car spent the night at a shoulder on I95. This morning, he called an independent service center and after checking the car, they said the engine stalled because it run out of oil. There was no apparent leak and no lights indicating a problem with the engine oil. It was changed 2,000 miles ago only. The mechanic also mentioned that Hyundai had similar problems with other cars and that we should call them for that. Since there is no recall for the car, they wouldn't help at the dealer, unless we scheduled a service, which is available for April 21 only.