2021 Hyundai Sonata Complaint Log

The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the vehicle was unrepairable, and there was no further information provided. The manufacturer was made aware of the issue, and a case was filed. The manufacturer informed the contact that the field engineers had reviewed the vehicle and advised that a buyback was the best option. Additionally, the manufacturer offered an 8 percent discount on the purchase of a new vehicle. The contact declined the offer because the vehicle had not experienced a failure, and the vehicle would be paid off after two additional payments.

I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai dealership on March 13th where they confirmed my vehicle had the issue. They said the situation required I not drive my vehicle and gave me a rental in the meantime. I assumed it would be a simple swap of the fuel tank and everything would be fine. I was offered a buyback from my Hyundai claims manager over the situation, but I figured since its a simple fix, I'd keep my car and have it fixed. Two weeks went by with no update from the dealership, so I walked in for answers. Turns out, the subframe of my car has been damaged by the expanding fuel tank and they are still waiting for updates from Hyundai on how to proceed as they themselves don't know how to fix my vehicle. My Hyundai claims manager did not mention this when we talked over the phone and he offered a buyback. None of their recall notices mention structural damage anywhere or even as a possibility. I asked the dealership again on April 1, 2026, and they are still waiting on guidance on how to proceed. Neither does my Hyundai claims manager handling this situation on their end.

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road. The contact stated that the fuel level indicated empty, and the low fuel warning light was illuminated. The passenger seated in the rear seat noticed that the rear seat was out of place and that the seat was very hot. The vehicle was refueled prior to the failure. The contact and the other occupants in the vehicle exited the vehicle. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that the failure was like the failure listed in NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline). The contact was unaware of the open recall because a recall notification was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a severe visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.

Vehicle suddenly lost heat in 30 degree weather. No warnings, check engine light, or temperature gauge indicators came on. Lucky made it to a parts store and found out I was extremely low on coolant. Bought coolant and put it in. Made it back to the house and was immediately low again. No visible leaking. Oil was completely fine (1 gallon of coolant would have have left some kind indicator). Realized it was more than likely the ehrs. If this happened during the summer, my engine could have blown due to a poor design causing a major accident.

The EHRS coolant system failed and had a leak causing the coolant to be excessively burned off as thick white smoke. This caused me to not be able to see anything behind me and forced others to stop or slow down dramatically to avoid colliding with me. I had my engine overheat and force me to pull over on the side of an unsafe road because the exhaust system burned off my entire tank of coolant in less than a mile. I have taken this to a Hyundai dealership and they confirmed it was the EHRS system failure and told me it was a fairly known issue with the 2020-2023 Sonata Hybrids. I was told that even if I get it replaced the possibility of having it happen again are pretty high. This seems extremely unsafe to myself and others.

P0471 code before 55k miles even after repair is made

Will be driving the car and suddenly hear a beep. Then the dashboard will flash with the ABS light engine light tire pressure light check Blindspot sensors, forward collision sensors. once all the lights appear on the dashboard, I can no longer accelerate. i’ve cleaned the throttlebody. I’ve replaced the gas pedal and it’s still kicking back the same code it still does it the same identical thing. It’s given out on me three times since December with an infant in the car. We are now in February.

• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Regarding the splash guard, not applicable. • It’s was very inconvenient to drive with a portion of my car scraping the ground. I had to be more mindful of my driving in the higher speed limit areas incase the splash guard detached. I had it re-attached multiple times. Regarding the chipped paint, not applicable. • It it counts, for my splash guard, during a servicing, I asked Hyundai to re-attach it. For the chipped paint, no. • The splash guard has during a past servicing. The chipped paint is more recent so it hasn’t • No. Splash guard, a month after purchasing vehicle. The chipped paint, earlier this year, January-February 2026.

On i believe 1/14/26, my check engine light came on. Scheduled appt.for 1/16/26 for diagnostic. Several things were wrong. I decided to come back due to not having the money at the time. Over the wked, I remembered a recall notice i received around November that I asked about in November during my oil change & was told the parts aren't in & they'd give me a call. Upon viewing the recall it seemed some things I was told on 1/16/26 could be a result of the recall. I called my service person Linda on 1/20/26, she spoke to her supervisor & they informed me some of the issues seem to stem from the recall. Linda gave me the manufacturer recall contact information. I contacted them on 1/20/26. She explained there was indeed a recall, there wasn't a remedy yet, it was safe to drive & if something changes, to call back. On 1/28/26 around 5:30am I left home for work & my car all of a sudden experienced a loss of power. It wouldn't go past 30mph. I returned back home & called out of work. I called the manufacturer recall & informed them. She made an appt. to take my car in the follow day, 1/29/26. I decided to drop it off that same day, 1/28/26. I had someone follow me being i could only go 30mph on a flat road & 10mph on a slight hill. I found out my service person Linda was no longer employeed there. I spoke with another employee. He said they would have to do another diagnostic. I left my car. I called the dealership on 1/29/26 for an update, they had not looked at my car. I called the manufacturer recall, they assigned a case manger to my case. Jay from the NCA, called me on 1/30/26 I believe. We've communicated several times without me receiving a adequate update. He's saying the issue seems to be steamed from the recall, there is now remedy yet, & they are still investigating. I've been without a car since 1/28/26, still making payments, missing work, haven't been offered a loaner & have no idea when or if I will get my car back.

I was driving my 2021 Hyundai Sonata at approximately 3:00 AM when the vehicle suddenly began shaking and vibrating. While stopped at a traffic light, the check engine light illuminated, and the engine was shaking severely. I immediately pulled over and shut off the engine. After waiting approximately one hour, I restarted the vehicle, but it was only able to drive very slowly. The following day, the vehicle was towed to a local repair shop. Diagnostic testing showed a cylinder 3 misfire, along with EVAP system errors and faulty fuel injector issues. This failure occurred without warning and created a potential safety risk while driving. I am concerned this may be related to a defective fuel system.

I took my car to the dealer on [XXX] with concerns about the strong gas smell that I have been smelling. The Hyundai dealership kept my car for 3 days and stated they could not smell the gas after driving the vehicle themselves. They did repair a cracked cylinder head however they did tell me that it wouldn't have been the cause of the fuel smell. They stated next time I am out driving, and I notice the smell to "pop" into the dealership to have it checked again. While this is good in theory, it is not something I am just able to do. I am [XXX], one of which is still in a car seat and unable to unbuckle themselves to get out if something terrible like a fire was to arise. This was the 2nd time taking my car in, as it was previously fixed in Feb 2025 due to another recall on the gas tank expanding. I do not feel safe transporting my children in a vehicle that is still reeking of gas and a possible hire hazard with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hyundai technical service bulletin 23-EM-009H (EHRS COOLANT LEAK) - AKA a faulty heat exchange that causes the coolant to leak into the exhaust and burn away. Resulting in a very hard to diagnose coolant disappearance. This should be a recall. They have literally already acknowledged a manufacturer defect with the service bulletin. The problem is that in most cases, it occurs out of the 60k or 100k warranty. The dealer seems to have discretion as to which of the mileage limits apply. One dealer in NC told me 60k and my local in SC told me 100k. My problem started at 90k, but was just topped off on fluid and repaired as "normal evaporation". Now 12k later at 102k, they acknowledged the TSB but claimed I was out of warranty. With me being out of warranty, they claimed that Hyundai would not send them tsb parts and that I would need to replace the whole system with the normal skus around 3k.

Recall number (25V796000) There is No remedy available. I am Experiencing fuel system issues that may relate. Dealer and corporate refusing meaningful support and expecting me to pay $1,600 to replace fuel assembly. I feel unsafe driving my vehicle at this time.

I own a 2021 Hyundai Sonata 1.6T, which has an open NHTSA safety recall (25V796000) related to fuel tank pressurization and fire risk. I brought the vehicle to an authorized Hyundai dealership due to a check engine light, reduced performance, and DTC P14EE, which aligns with the recall condition. The dealership refused to treat the concern as recall-related unless I paid a diagnostic fee and later attempted to reclassify the issue as a customer-pay fuel pump repair. During this visit, the dealership replaced a fuel system sensor without my authorization, which I did not approve or consent to. The dealership has not provided documented test results explaining how the recall condition was ruled out and has not documented recall inspection on the repair order. I expressed that I do not feel safe driving the vehicle due to the fuel system recall and drivability issues. The dealership also refused to provide alternate transportation. I am concerned the recall is not being handled in compliance with NHTSA requirements and that unauthorized repairs were performed while attempting to shift a recall-related condition to the customer. I am requesting review of recall handling and dealer compliance.

Engine makes rattling and knocking noises. Transmission hesitates and jerks Suspension front struts and rear shocks are bad. Possible the isolators. Having horrible back pain when riding in car. Starter intermittently doesn't work Lane keep assistance goes over small bump in road will make car drive in opposite lane into on coming traffic. Took car to Tameron hyundai in Birmingham on the 29th of December 2025. Told them everything thats going on with the car. They did nothing about any of the issues. Car has 55,000 miles on it as that is when all problems have incurred. 60000 mile Warranty expires in February of this year.

Component or system involved and availability for inspection: The issue involves the transmission / drivetrain system. When I entered my VIN on Hyundai’s official dealership website, a safety recall related to the transmission appeared. I took a screenshot of this recall. When I later contacted Hyundai Motor America and spoke with my assigned case manager, I was told that no such recall existed for my VIN. A few days after that call, the recall no longer appeared when checking the VIN online. The vehicle is available for inspection upon request. How safety was put at risk: A transmission-related safety recall presents a risk of loss of power, inability to accelerate, or sudden mechanical failure, which could increase the risk of a crash, especially during normal driving conditions such as merging, accelerating, or driving at highway speeds. The uncertainty and inconsistency regarding whether a safety recall applies to my vehicle has put my safety and the safety of others at risk. Confirmation by dealer or service center: The problem has not been repaired by a dealer, as Hyundai denied that a recall existed despite it previously appearing under my VIN on their official website. Independent service centers that recently serviced the vehicle did not identify or report any transmission warnings or failures. Inspection by manufacturer or others: The vehicle has not been physically inspected by Hyundai for this recall issue. My only interaction with the manufacturer was a phone call + email with a Hyundai case manager, who stated that no recall applied to my VIN. Warning lamps, messages, or prior symptoms: There were no warning lights, messages, or symptoms prior to this issue. The vehicle recently received routine maintenance, including an oil change, tire balancing, and tire rotation, and none of the service providers reported any problems or concerns related to the transmission or overall vehicle condition. I am 34 weeks pregnant with no way to the hospital.

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle was shaking abnormally. The vehicle was taken to the dealer; however, the contact was informed that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part was not available for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 92,000.

NHTSA: #25V796000 Recall: #286 2020-23MY SONATA (DN8/DN8A) FUEL TANK Issued on 11/18/2025 and there is no remedy yet for this issue. Hyundai of Ocala has not issued me a loaner car. What am I supposed to do? It’s been over a month since the recall was posted and still no remedy. I’m concerned for mine and my families safety. This car is our only means of transportation. I need a solution

My 2021 Hyundai Sonata Limited Hybrid 12v battery has started to die randomly. My car is currently with the Hyundai dealer to confirm if this will be a warranty claim. Searching online, I have found other posts of people complaining about a similar issue with their 2021 Hyundai Sonata Hybrid.

The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

P0471 error comes up off and on, this is recall related but the dealership refuses to address it. The seatbelt has to be clicked 2x in order to stick. Happens with driver side.

The driver seat motor malfunctioned when pennies got jammed iin the unprotected/exposed seat tracks. Hyundai would not cover the warranty and charged me $2000.00 for repair. After complaining to the Hyundai National customer service they would not consider my point of contention that the unproteted/exposed tracks contributed to the failure. A professional mechanic stated that a fuse should have failed before the motor malfunctioned.

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost power. The vehicle was coasted over to the right side of the road, turned off, restarted, and returned to normal functionality. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V746000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 35,000.

The vehicle's HVAC (heating) system failed. It stopped producing heat on one side of the vehicle. My mechanic/dealer diagnosed the issue as a broken component within the HVAC case under the dashboard, requiring full dashboard removal and a repair estimated at over $3,000. This failure prevents the defroster from working properly, which is a major safety hazard as it cannot clear fog or frost from the windshield. A search of online forums and owner communities shows this is a widespread complaint from many other Hyundai owners, often identified as a failed blend door or blend door actuator, which requires the same expensive dashboard removal to repair.

Car sits several days at a time. Door locked. 12 volt auxiliary battery goes dead within 60 minutes after driving 60 miles. Happened 6 times in last 6 weeks. Battery is lithium. Dealer looked at car Sept 8. They did cursory check and said my rodent deterrent caused issue. After driving 60 miles. Turned rodent deterrent off. Still have issue. Car resets the 12 volt battery nearly daily. Lithium battery if bad can blow up and cause vehicle fire. Car is parked in car port next to house. If fire, it burns up my house also. This is fire hazard. If the battery is bad, it must be fixed. Car under 10 year 100,000 mile bumper to bumper warranty. I need car fixed. NOT just looked at. This is fire hazard till it is fixed,

The parking assistant camera on the front of the car is loose, which means that the bracket is broke. I took my car into Hyundai and they could not explain to me how it got broke or came loose and this is a safety issue because this helps you park and see what’s in front of you when parking.

2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with no campaign/recall issued. Dealer states there is no recall campaign on this vehicles specific VIN # and NHTSA currently shows no open recalls for this vehicle. However, Hyundai advertises an 8-Speed DCT Safety Recall for the same year, make and model, and describes this identical issue, but has left this vehicle's VIN# out of scope for this recall, which is continuing to demonstrate the same issues. Current dealer/manufacturer response: On 9/4/2025, the dealer declined warranty or recall repair unless the fault was active on their diagnostic scan at the moment the scan was performed. A photo was provided to the mechanics of the dashboard showing the transmission service warning, with current mileage. The dealer advised there were no diagnostic log history showing the transmission error code even with photographic proof and attempted to return the vehicle to me. I have rejected the return of the vehicle and advised that this needs to be escalated, because if logs are not appearing, this is even a bigger cause for concern and that the vehicle is a safety hazard. Concern: Because this vehicle required an early transmission replacement and is now exhibiting new transmission/shifter warnings, I am concerned the failure relates to the known transmission/shifter recall on this model and that the recall scope and/or remedy is incomplete for the affected vehicles including my vin #. It is also possible the dealership is attempting to run out the warranty which expires in 3 months. Vehicle, photo of the warning, and service records are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.

After initial startup and drive for a short time, I come to a stop. Then after vehicle doesn’t want to accelerate as it normally would. Vehicle struggles to gain speed but, the engine revs excessively. I pull off the road and come to a stop and try to accelerate again and the same thing happens. I shut the vehicle off and wait a few minutes,then restart and the vehicle accelerates normally again. There were no check engine lights the when this has happened.

The moon roof made a very loud noise as I was driving down the interstate. It sounded like a loud bang. The safety risk was that I could have jerked the wheel from the scare of the loud sound. My moon roof then shattered and began to fly off.

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe

Rearview camera fails to display an image. It does work sometimes but then most of the times the rearview camera does not display any image as seen in the images attached. This issue started occurring recently, that is when I reverse the car, the rearview camera image is not displayed at all. Earlier the rearview camera was working with out any issue when I reverse the car. Issue seems to be same as campaign number: 24V879000

The buttons to the door locking and unlocking don't work unless I open and close my door a few times. The same thing with the back windows. But after you do the trick and use the intended button once, it stops working and have to repeat the entire process over again. Which is not safe especially when the car is in motion, I am not able to use those buttons at all.

P0741 code tcc solenoid

I am writing to formally file a complaint regarding Hyundai’s Recall Campaign 216, which involves a safety defect related to the windshield assemblies of certain Hyundai vehicles. Despite the recall being issued to address the risk of inadequate windshield adhesion due to non-conforming clear coat paint, I have been unable to get my vehicle repaired. I contacted my local Hyundai dealership promptly after learning about the recall; however, they informed me that they were unable to perform the repair at the time due to not having a glass technician on staff/on site. I made multiple phone calls after anticipating the service manager’s follow up, as she promised, with dates a glass technician could be on site. I never heard back after leaving various voicemails or being put through to the wrong departments. This delay is concerning because the recall notice specifically outlines the increased risk of injury in a crash if the windshield is not adequately retained. As a concerned vehicle owner, I am left driving a potentially unsafe vehicle without any clarity on when a proper remedy will be available. I urge the NHTSA to investigate this matter and ensure that Hyundai and its dealerships are prepared and properly equipped to carry out the necessary recall repairs in a timely manner, in alignment with their safety responsibilities. I have attached the email received 7/31 from Hyundai following my customer service complaint I submitted 7/9. Please let me know if any additional documentation or vehicle information is required.

The car would excelerate while in park. While I was pressing the brakes the car would jerk forward, it would not just quietly idle. While driving the car would randomly speed up or slow down. Sometime it would sound like it was going to shut off and start vibrating.

The contact owns a 2021 Hyundai Sonata. The contact stated while pulling out of a parking lot, the vehicle failed to accelerate as intended and started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injector needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that all four fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.

My car is giving a p0741 code and I was told has something to do with transmission and my car has been jerking.

A semi truck passed me from the opposite direction and caused a gust of wind to be generated diagonally across the car. Both of us were traveling at highway speeds. The gust of wind caused the undercarriage retainers\clips to completely fail. The undercarriage folded back on itself and was pinned on both sides against each tire beneath the car. On the left side, the tire tore part of the undercarriage off as if it had came between the tire and the pavement. I believe this has the potential to cause a loss of control given ideal circumstances. Luckily, neither tire failed and I was able to safely pull to the side of the road to zip tie the undercarriage in place. However, part of the wheel well was shredded.

Sunroof exploded on the highway with no one in-front of me to kick up any rocks or debris.

I live northern suburbs of Illinois. I was backing out of a parking spot when I couldn’t switch gears from Reverse to Drive. My car showed flashing lights and said system malfunction and service immediately. I had to put the safety brake and turn of my car. It took a couple minutes to reset and turn on my car for me to move it.

On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous situation.

Was driving in reverse out of garage and ABS brakes were applied like I hit a patch of ice stopping the car. Released when applied pressure to brake. Then while on highway going 60 miles an hour the emergency brake system went on for no reason applying pressure and red light came on the dash with a left facing arrow. System released within a few seconds but scared me and I still have to drive this car on highway.

Please see Attachment To Whom It May Concern, I am writing to formally notify you under the Virginia Motor Vehicle Warranty Enforcement Act (Virginia Lemon Law, Va. Code §§ 59.1-207.9 to 59.1-207.16) that my 2021 Hyundai Sonata, has a nonconformity that substantially impairs its use, value, or safety. On June XX, 2025 I delivered my vehicle to Pearson Hyundai for repair due to the fuel pump recall. As of today September XX, 2025 the vehicle has been out of service for more than 89 days, well beyond the 30-day threshold set by Virginia law. Despite this, the manufacturer has failed to complete the required recall repair in a reasonable amount of time. This constitutes a violation of my rights under Virginia’s Lemon Law. Therefore, I am formally demanding relief as provided by law: Repurchase of my vehicle for the full contract price, including taxes, fees, and incidental charges, less a reasonable allowance for use, OR Replacement with a comparable new vehicle acceptable to me. Please respond in writing within 15 days of receipt of this letter. If this matter is not resolved, I will be forced to escalate through the Virginia Attorney General’s Office, the National Highway Traffic Safety Administration (NHTSA), and, if necessary, legal action.

My transmission on my 21 Hyundai sonata n line has failed. It began when the car needed to emergency brake when someone jump into my lane on the road. There’s grinding, and whining in the transmission along with delayed shifts, jerking and a burning smell that comes through the vents of my car upon start up. The recall on this transmission is because it may become defective. I bought the vehicle from a Honda not a Hyundai dealer in March of 2023 the recall campaign closed out Jan of 2023. According to Hyundai records show that the TCU update remedy was performed Jan of 23. However, even though that TCU update was performed, 2 years later my transmission began to fail. I brought it to my local dealer for a transmission drain and refill not a flush. Per the service manual it’s a drain and refill however they flushed it which caused the transmission to worsen. I took it back to have it diagnosed and I was told I needed my transmission replaced. Didn’t even explain why or go into further detail what was wrong with the transmission. I brought up the recall on the transmission and they did nothing to honor it. Now I’m stuck with a car with a broken transmission i can’t afford to fix and I’m gonna be forced to hand the car over to the bank. If this recall can still be honored please help.

This car has two problems. 2 weeks I was driving on the highway. All the sudden the shutoff and lost all power on the car. Thank god I pulled to the side of the road safely. Turned the car off and turned it back on. The car started to run normal. I took it to mechanic. They scanned the car with their computer. Said the car has no problems. Tested the battery and all other components. No problems found. This happened again yesterday on the highway driving. Car engine shuts off again. The car has engine problems as well. But Hyundai denies to address it.

2021 Hyundai Sonata 59,850 miles RPM jumps to around 1,300 at zero miles on occasion. If I am stopped, at a red light or behind other stopped autos, the vehicle jumps forward when I take my foot off the brake. Because this happens quite often, I am aware of this and keep my foot on the brake until other vehicles are out of the way to avoid bumping into them. When this happens, I can cruise at 30 miles per hour without having my foot on the accelerator, I can slow down or stop by applying the brakes but the engine RPM stays at 1,300. If I stop and shut off the vehicle and restart, the operation goes back to normal but occurs again later. The Hyundai dealer has had the vehicle back 9 times but the issue continues. The first few times, they could not find an issue, I returned to the shop when this was happening and the service manager and a technician observed this condition, the EGR valve was replaced. Was OK for a bit but condition returned, the computer was then replaced. Condition continued. Brought the vehicle back and a scan was done and system “re-learned. After a short time the condition returned. Went back to the service center and they did another scan and another re-learn. Condition returned 4-5 days later. Problem still not resolved. Have 59,850 miles on the vehicle, warranty expires at 60,00 miles. This started around July 1, Now October 5. Waiting for a loaner so the service center can drive it around until the situation occurs and they can bring it in immediately for diagnosis. This is the same issue as reported for the same year vehicle in July 2022.

Blower motor on 2021 Hyundai Sonata SEL stopped working. Same issue happened on my 2020 Hyundai SEL and currently waiting on my 2020 Sonata to be fixed. Hyundai technician said the wiring harness had a crack and it’s why my 2020 Sonata’s Blower motor stopped working. It’s now three months since they diagnosed and ordered the wiring harness but supposedly it’s still on back order and I’m left with a hot car this entire summer and possibly a cold car come this winter. Now it looks like I will have the same issue with my 2021 Hyundai Sonta.

The Exhaust Heat Recovery System (EHRS) has failed for the second time on this vehicle. The first failure occurred at approximately 35,000 miles and was repaired under Hyundai Technical Service Bulletin 23-EM-009H, which Hyundai issued to address this exact defect across 2020-2023 Sonata Hybrid models. The vehicle has now reached 71,000 miles and is experiencing the identical symptoms: coolant loss, overheating, and white exhaust smoke. The EHRS shares a coolant loop with the hybrid battery thermal management system. Coolant loss from this failure puts the hybrid battery and power electronics at risk of overheating, creating a potential fire and safety hazard. The recurring nature of this failure following an official TSB repair suggests the root cause has not been adequately addressed by Hyundai's current repair protocol.