2016 Hyundai Tucson Complaint Log

-Power window failures of all 4 windows. -Windows will not open and close which creates a safety issue in case of an accident that renders the doors inoperable and escape is needed via windows. Also, if the driver is pulled over, the car windows do not work which makes the driver have to open the door which puts both the driver and police officer at risk. -Both a dealer service center and an independent service center has confirmed the problem. -Component was inspected by both a dealer maintenance shop and an independent repair shop. -There were no warnings.

I have diligently maintained the vehicle with all scheduled services performed at the Rick Case Hyundai dealership. My maintenance records show a documented history of proper oil changes and other essential services. These records confirm that the vehicle was regularly serviced according to the manufacturer's recommendations. The diagnostic report from the dealership indicates bad piston and heat marks, but there is no evidence to suggest this was caused by a lack of proper maintenance.

Me and my daughter were headed back home from a family trip and we were stranded on the side of the road luckily we had family tailing us!! My engine light came on while we were still in the city in Savannah so we stopped by an autozone and changed the spark plugs so the engine light stopped blinking but when we got about 20 miles from home it stopped going we had to pull over it started smoking and it was really hot but the temperature had never moved we had it towed home!! I keep my maintenance up regularly on my car I had 2 mechanics check it out they both said the piston is breaking the spark plugs and it’s something down in the motor that’s doing it I should not have any motor issues at all with my car!! Especially when I do my part at keeping it up I was quoted 7,738 to fix my car which I don’t have both mechanics said the engine in those cars are no good and it’s been recalls on them just not my model it’s not right I’m out of a car and no way to work or no way for my kids to get around they have to ride in Lyfts and Ubers with strangers I feel like my car should be fixed because I did my part at keeping it up and I’m still out of car and frustrated due to the companies negligence!!

While driving, on multiple occasions all warning lights will come on and the car will start to lose power. The headlights constantly go off and come back on randomly. Turn the blinker on and the rear window wipers intermittently come on. The vehicle has been towed to the dealership so many times and we either get “can’t duplicate” or needs oil change, which had just been done. Now we are being told that we need a second engine replacement. Unfortunately this time it will not be covered by warranty. We have reached out to Hyundaii Motors 3 times and the BBB Auto but they stand behind it not qualifying for the Lemon Law. Hyundai should have some obligation as all these issues are “known issues” just not recalls.The 2016 Hyundai Tucson is not a safe vehicle.

Acceleration issues especially after coming stop. When proceeding to accelerate you can push pedal multiple times before the car jerks into movement.

I received a email about a recall my vehicle has I made an appointment with the Hyundai dealership which sent the email. Hyundai Wesley Chapel in Tampa FL and I took it in on 6/16/2025 at 10am and waited an hour. The service advisor came to me and advised me that my vehicle was purchased in Puerto Rico and cannot be serviced because they don’t have the parts. This is unacceptable and don’t understand why they went through the trouble of sending me an email regarding this recall to waste my day at the dealership.

The rear doors cannot be opened from the inside or outside after the door is locked then unlocked. This is very dangerous for rear seat passengers. There are a lot of complaints online of this problem.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. Moments later, the vehicle stalled after driving a very short distance. An independent mechanic arrived at the residence to perform an oil change and found metal shavings inside the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

Was driving down busy road when engine suddenly knocked violently and shut off rendering car inoperable. Inspection revealed low oil, despite not being due for an oil change after and no visible/identifiable leaks. Investigation by mechanic resulted in being told that numerous Hyundai engines like this are having the same problems and need total engine replacements. The call only had 70,000. Dealership said they see one a week.

Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving on the highway at 55 MPH, the vehicle lost automotive power and started vibrating abnormally. There were no warning lights illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the ignition coils, water pump, spark plugs, valve, oil filter, and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

Was driving down busy city road when engine suddenly knocked violently and shut off rendering car inoperable as traffic had to go around my disabled vehicle. Inspection revealed low oil, despite filling 4 weeks prior after change and no visible/identifiable leaks. Investigation by mechanic resulted in being told that numerous Hyundai engines like this are having the same problems and need total engine replacements. They said that they "see this at least once a week in these Hyundai's and Kia's". There were no warning lights or anything prior to the event.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 70 MPH, the brake pedal inadvertently engaged, with the ABS warning light illuminated. The vehicle was taken to the dealer to be diagnosed and it was determined that the hydraulic unit assembly for the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car

total engine failure. per dealership mechanic, random misfires on all cylinders with a dead miss on 4

Excessive oil consumption

The window regulator for 3 of the 4 windows have failed, the first at approx. 80,000 miles, the second two at 113,000 miles. The windows were not being operated when the component failed and just randomly opened while driving and could not be closed via the switch. This caused distraction and difficulty driving as it was raining for the second incident. When observed, the plastic window regulators were degraded to the point that the plastic was a powder.

One of the back doors Will not open. Lock is stuck on. This is VERY Dangerous if need to get a child strapped IN/ OUT!!!! I googled this and see it's been a problem for many years on this make/model. HIGH FEES from dealers per door for their manufacturing Defect! Easy fit for a husband who will pull the door apart to fix the issue! Which MINE IS NOT!

Excessive oil consumption which has then in turned caused my catalytic converter to go out.

I’ve been having ongoing issues with my 2016 Hyundai Tucson where the car struggles to accelerate, especially after stopping at red lights or pulling out into traffic. Sometimes, when I press the gas pedal, the car either hesitates badly or doesn’t move at all. A few times it’s completely stalled while trying to make turns or cross intersections, which has been really scary and dangerous. I did some research and found there was a known recall for this exact problem related to the Transmission Control Module software and the dual-clutch transmission. The symptoms described in the recall match mine perfectly, but when I checked my VIN, my vehicle isn’t included. I haven’t taken it to the dealer yet because I’m worried I’ll have to pay out of pocket for something that I believe is part of a known manufacturer issue.

Fuel injectors no warning…went to get breaks checked, while they were checking them the engine light turned on after that they couldn’t get my car to start again.

I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.

Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.

The vehicle does not accelerate entering roadway, transmission replaced in 2022, catalytic convertor replaced in 2024. Several instances occurred when entering highway vehicle lost power and failed to merge safely, ultimately requiring hasty exit to roadside to avoid collision. The vehicle was purchased used but has been a safety risk since purchase date. Originally diagnosed transmission, then catalytic convertor, then knock control sensor. Engine oil is replaced more often than routine maintenance and refilled in between oil changes. Autonation Hyundai Mall of Georgia originally assisted with transmission replacement Feb 2022, catalytic convertor was replaced in Mar 2024. The vehicle has been parked for considerable time while insurance and car payments continue. In Feb 2025 my daughter was driving and was nearly rear ended when vehicle failed to accelerate, it has primarily parked since that time while exploring repairs. Car fails [XXX] enroute to game. Last quote to repair catalytic convertor was Total Automotive in Gainesville Ga. around 19 May 2025. I believe this vehicle poses a significant safety risk due to acceleration delays, all attempts to resolve have been unsuccessful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive

1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023

The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior electrical components

The front passenger and rear window regulators failed within 1 month of each other without any warning or symptoms. After inspection, it was identified that the plastic window regulator was completely shattered within the door. There was no damage to my vehicle that could have caused this. With the window regulator not working, my windows were not able to be opened or closed. The front window regulator actually got stuck in a down position. After some additional research online, I found several others who have had the same issues with the window regulators on their 2016 Hyundai Tucsons. This is a safety hazard because if I were ever be in an accident or a place where I need to exit through my windows and they are unable to go up and down for a safe exit. I have spent over $1600 in repairs to fix an issue that is clearly a defective part in the windows.

Rear passenger door won’t open from inside or outside. Safety concern

1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn’t think it will break down or leave you stranded, he just can’t get it to shift correctly." - No warnings were given about prolonged use, highway driving, or potential failure. 2. Post-Repair Damage: After relying on Hyundai’s advice, the transmission worsened, causing additional damage (e.g., radiator failure). 3. Recall Negligence: My VIN was wrongly excluded from Recall 16V-628 (transmission control issues), despite exhibiting identical symptoms. They didn't cover repairs, despite their technician confirming the defect. The safety impacts are as follows: - Sudden loss of power while driving (e.g., inability to accelerate or shift). - Increased crash risk due to erratic transmission behavior. - Hyundai’s failure to warn put me and other drivers in danger. I am requesting: - Investigate why my VIN was excluded from Recall 16V-628. - Force Hyundai to reimburse repairs and extend recall coverage. - Require Hyundai to issue clear safety warnings after faulty repairs. Attached is the following: - The radiator repair invoice. - Proof of text from Hyundai. - Proof of my Vin being excluded from recall. - Quote for my transmission repair.

The regulators and motors for the automatic windows have failed. The windows do not remain in the closed position causing the window to slide open. The front passenger window motor failed first and the driver's window failed shortly after. Both regulators and motors were replaced by the dealer in April 2024. The back passenger side window failed in December 2024 and has not been replaced. If needed, the faulty mechanism could be provided for inspection. Failure of the closing mechanism for the windows means they can easily be opened from outside. A malicious person could break into the vehicle simply by sliding the window down. To my knowledge, no one has inspected the regulators or motors. Two other 2016 Hyundai Tucson owners I know have also had their window regulators and motors replaced. There was no warning to the automatic window failure.

All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.

My 2016 Hyundai Tucson has a severe engine defect that causes excessive oil consumption and poses a safety risk while driving. It constantly throws the P1326 engine issue, which is the knock sensor.The issue is not due to any misuse or neglect on my part. The vehicle consumes approximately one quart of oil per week, and I have been advised by two different Hyundai dealerships not to invest any money into repairs because the engine should be replaced under Hyundai’s extended engine warranty (15 years/150,000 miles).Despite multiple attempts to get the issue resolved over the past year, Hyundai continues to deny the engine replacement, leaving me with no resolution and forcing me to drive an unsafe vehicle.The engine burns an excessive amount of oil and needs frequent refilling to prevent damage.The vehicle has stalled and runs rough at times, creating a safety concern.Both Hyundai dealerships I’ve visited confirmed that this is a known issue and advised me not to spend money on repairs since the engine qualifies for replacement under the extended warranty.Hyundai corporate continues to deny coverage and has not repaired or replaced the engine despite the clear warranty terms.The issue has persisted for nearly a year, and the vehicle continues to deteriorate.I believe this defect poses a serious safety hazard because the engine can fail without warning while driving. The excessive oil consumption also increases the risk of engine seizure, stalling, or fire. I am currently forced to operate the vehicle in unsafe conditions due to Hyundai’s inaction. I am requesting that NHTSA investigate this ongoing engine defect and Hyundai’s repeated denial of warranty coverage for affected Tucson models. Owners should not be forced to drive unsafe vehicles or pay for repairs that should be covered under Hyundai’s extended

What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.

Over the last 5-6 years, the 2016 Tucson has experienced an acceleration issue. When making a turn after a stop, the car will not accelerate above 30 mph. The RPMs will go up to 3000-4000, but the car will not go above 30 miles per hour. This has happened 5 times. I have had my mechanic look at the car, but because it was intermittent, they could not determine the cause. The fuel pump as well as the purge solenoid have been replaced on the car. If I turn the car off and let it sit for a few minutes, the issue seems to resolve. Only once has the check engine light gone on. Because the car will not accelerate this is causing a safety issue.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,994.

I’m the original owner of a 2016 Hyundai Tucson with 72,000 miles. I’ve recently encountered an issue where the front passenger side window is stuck down and won’t move. I’ve had it diagnosed at the dealership and found that this seems to be a common issue with this model year, related to the window regulator. I understand my vehicle is slightly out of the 5-year/60,000-mile warranty, however; this issue has made my car vulnerable to weather damage and theft, and it’s affecting my ability to use it safely. I’ve always maintained my vehicle according to Hyundai’s recommendations, and I believe this failure is premature for a part like this.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle stalled, and there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact took the vehicle to Auto Zone, and a scanner was used to diagnose the vehicle. And it was determined that the catalytic converter had failed. The contact took the vehicle to an independent mechanic, who diagnosed the vehicle with oil intrusion into the catalytic converter. The contact stated that the failure persisted. The contact stated that on a separate occasion, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the engine was consuming an excessive amount of engine oil, and an abnormal sound was coming from the engine. The contact stated that the vehicle stalled again. The contact was adding seven quarts of oil for every 3,000 miles driven. In addition, the catalytic converter failed to function as intended. No warning light was illuminated. The contact was concerned that the engine could fail. The manufacturer was made aware of the failure. The failure mileage was unknown.

Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front passenger door won’t open Defroster/heat won’t work on drivers side

While stopped at a traffic light trying to make a left turn. I pressed the gas pedal and I did not move. The engine revved up then kicked into second gear. The delay in shifting gears almost caused a crash. This has been an ongoing issue since I purchased the vehicle and surprisingly has not caused an accident yet. It always seems to happen when I am waiting to make a left turn, stopped at a traffic light or stopped at a stop sign. There has to be a underlying issue with this type of engine. I am not the only one that complains about this issue. I feel like it is only a matter of time until this causes an accident. I do anticipate this happening while I am driving and try to give myself enough time when making a left turn for a slight delay in shifting into first gear.

In April of 2024, I bought my 2016 Hyundai Tucson for a certified dealership in FL. Within 2 months the car began shaking and I had to take it to have spark plugs replaced which cost several hundred dollars. Shortly after that in November 2024, I was driving on the highway to school when I got an ‘engine overheating alert’ and immediately pulled over to turn off the car. After waiting for a few minutes to let it cool down and noticing that the coolant was very low, I added some more coolant in and tried to restart the car, but it would not turn on. I had to get a tow truck to a repair shop to which they informed me that the headgasket had blown and it would cost about $12,000 to replace it. Ever since, my car has been towed to multiple Hyundai dealerships and repair shops when I sought after answers as to what happened and one told me that the engine was known for eating oil too quickly, causing it to blow. I bought the car only for $16,000 and would have to pay about the same amount just to fix the engine and reading multiple reports online have shown from other others having the same exact issues with no answers and being stuck. We have had it sitting in our garage ever since and still do not know what to do.

On [XXX], I purchased a 2016 Hyundai Tucson Sport, at the Landover-Jaguar South Hills dealer in Canonsburg, PA. On [XXX] the “check engine” light came on. Since I was 2 hours from home, I purchased a code reader to assess the issue. It read “A P0420 code”. I researched potential reasons for this code but returned the car to the dealer who performed additional checks and gave the car a “clean bill of health”. On [XXX], I was driving home from about 16 miles away and lost power. A slew of dash lights came on, and I was forced to pull over. I smelled something burning. As I stopped, the smoke from the engine became apparent. The car right behind me pulled up and asked if I knew my car was on fire. Another bystander pulled over and extinguished the fire in my engine. This happened on one of the busier roads in the area and if the vehicle exploded it could have been much worse for all of us. This vehicle is currently sitting at Bowser Hyundai in Pittsburgh and is available for inspection. This engine fire and fail is not a maintenance issue but is clearly a result of a manufacture issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When accelerating, like taking off from a red light or through a turn, my car begins to shake like it’s unable to change gears correctly, and sometimes leads to the car stalling in the middle of the street and intersection putting my in danger of being hit from other drivers. It’s also happened that when I press the gas after being stopped at a light, my car RPM goes up but I don’t move and then the car jolts forward quickly. This has been happening for years and when I take it to Hyundai they tell me “that’s just how the car runs” which seems incredibly unsafe.

The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.

3 of my window motors do not work and my windows now will not roll up or down.

Purchased a 2016 Hyundai Tucson with approx. 79,000. Was driving with all windows down one day. From the driver side window switch panel, I attempted to roll up the rear, left window.. The window would not roll up. The window rolls down when using the driver’s window switches for the left, rear window, but will not roll up. The rear left window switch will operate the window up and down only. Discovered this problem when going through a drive through car wash and the window would not roll up. Needless to say, the interior of my car got a good cleaning that day.

This is the 2nd window regulator that I’m aware of this car is failing. 3 months ago before buying the car from the dealer they replace the rear passenger side regulator because the window won’t roll down or up. Now 2 weeks ago the front passenger side window stop working and I’m afraid that is the same situation as so many people compliant about this issue on forums and videos online. Also I used to have a 2010 hyundai Tucson and have a problem with the rear passenger door not opening because the latch mechanism and the actuator. Now this 2016 Hyundai Tucson under this VIN number is experiencing the same problem due to a faulty design and cheap plastic products. This car has only over 61000 and can’t believe it have this many issues in the short amount of time. Definitely Hyundai needs to make a recall campaign for this components considering they’re key elements to an egress means of the car on emergency situation. Please help us so many owners to get a response for these issues. Thank you very much.