2016 Hyundai Tucson Complaint Log

Was driving on the highway and my car wouldn't go above 45mph, then check engine light and oil pressure lights came on. Pulled over on the shoulder and checked the oil and it was low oil by about 2 quarts. I checked the oil about 3 weeks prior and had no issues with oil loss and had no lights ever come on the dash prior. Had to get towed home because the car was sputtering and would accelerate. The car is inoperable now and needs engine repair.

The engine is consuming more than 1 quart of oil every 1000 miles. This began around 100000 miles at 1 quart per thousand miles and has since progressed to 1 quart every 500--800 miles. I found this problem when my oil pressure light came on as I was going around a curve. I checked my oil level and it was not visible on the stick. My engine was 3 quarts low 3000 miles since the last oil change. This has been going on since April of 2021. My steering column makes a significant rattling noise and jiggles up and down when going over bumps. This has been going on since about the 80000 mile mark which was around April 2020. My local shop confirmed there was something likely worn out and needing replacement, perhaps the entire steering column.

My car was having issues with the engine making a rattling sound and having difficulty accelerating. About a week after the symptoms came up, my car died on the side of the road. I am so lucky I was in a neighborhood and not on the freeway. No lights came on at all until 10-20 seconds before it died. I was able to get my car to the dealership and was told I'd need a new engine. Although I bought it used, I've only had this car for four months. I'm hoping Hyundai places the 2016 Tucson under recall as many others seems to have similar issues.

My car has been consuming oil at a higher than normal rate. The engine light came on and they told me it was a PCV valve. My oil smells. I put in 2-4 quarts in-between a 3,000 mile oil change. Even though the recommended oil change for my engine is 4500 miles. So with a standard 5 quart oil change plus 3-5 more quarts, my car is consuming 7-10 quarts every 3,000 miles. This is not normal. I have started the Oil Consumption Test with Hyundai in NW Arkansas at Crain Hyundai and was told my powertrain warranty is now up to 120,000 mile warranty. I did not know this Hyindai Corp. never informed me. Also, I have paid out of pocket for every new oil change I've needed for the last 20,000 miles and oil in-between. Yesterday, while I saw the dipstick was under the L the tech told me it was within normal range. How is this possible? My car has gone into Limp Mode a few times because of the oil problem.

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Heading to Dallas from Houston. I got halfway to Dallas and my car started making this crazy knocking noise. Sound like a Go-Kart. Well we never made it to Dallas. Check engine light didn’t come on until hours later. A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. I realized my 2016 Hydaui did not have an engine recall on it even though it was a well known issue. Every year was recalled but my car. Called dealership and received no response. My car has 111k miles and is paid off. I have known complaints at the dealership on my oil change that it was burning oil before 3k miles. They looked as me as if I was exaggerating. Majority of the time the oil light never even came on.

Passenger doors do not physically open when unlocked from outside and inside. Known stretched cable problems, with hundreds of complaints when doing a Google search. Elderly parents cannot yank hard enough to get them open by brute force. God forbid if there was an accident, you would not be able to open to door from inside to get out and others from outside would not be able to open either to assist. Rolling death trap. Hyundai Korea knows about the door cable problem and fixes it for free. USA wants you to pay $400 per door to fix. Shame on you Hyundai USA!!!

Hi, I am an owner of 4 Hyundai vehicles and all had the steering wheel coupler failed before 100,000 miles. 2 sonata and 1 Elantra coupler was replaced under the 100,000 miles extended warranty but my 2016 Tucson with 80,000 miles is not covered. All Hyundai and Kia vehicles have this problem. Why only some models are covered and not others? The problem is the same across the board. I think Hyundai should be compel to honor repairs on all models for this common steering wheel coupler problem and not on selected model.

Rear passenger door would not open after door is locked from inside the vehicle or outside the vehicle. Was stuck in the vehicle. Had to crawl out via other side door. Due to my size this would be a great hazard in an emergency exit situation. Have not take it to the dealer police or insurance but internet search leads to a faulty actuator. No warnings.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact turned off and restarted the vehicle and the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 51,800.

My engine has 98,000 miles and is burning two quarts of oil every 1000 miles. I have no visible oil leaks.

When coming from a stop and trying to accelerate the transmission slips and makes a strange noise. After a few seconds of releasing the gas pedal, it will drive again normally. It is intermittent and happens from either a full stop to first or first to second (while stuck in traffic). My vehicle should be included in the dual clutch transmission recall that is available for other vehicles.

THE VEHICLE HAD BEEN WELL MAINTAINED. HAVE RECEIPTS FOR MOST ALL SERVICES. AT AROUND 90,000 MILES, THE CAR STARTED "BURNING OIL" AND NEEDED FREQUENT TOP OFFS. AT 108,000 MILES, I HAVE CAR SERVICED AND STARTED A ROAD TRIP. IN LESS THAN 40 MILES, IT STARTED TO SHUDDER AND MISS FIRE ON THE INTERSTATE. CAUSING LOSS OF POWER AND CONTROL. FORTUNATELY, I WAS ABLE TO PULL OVER SAFELY OFF INTERSTATE 40. I DID NOT DRIVE FURTHER AND HAD CAR TOWED BACK TO TOWN. AT DEALERSHIP, I WAS TOLD "ENGINE FAILURE" DUE TO 2ND CYLINDER LOSS OF COMPRESSION, AND NEW ENGINE IS ONLY OPTION. I WAS DENIED ANY SERVICE UNDER WARRANTY DUE TO BEING OVER 100,000 MILES. THE DEALERSHIP WILL NOT WORK WITH ME ON VARIANCE OR GOODWILL GESTURE. I HAVE SEEN IN ONLINE FORUMS THAT THIS IS HAPPENING TO OTHER OWNERS. THE VEHICLE WAS WELL MAINTAINED AND NEVER GAVE ANY HINT OF THE PENDING FAILURE. I AM FILING THIS AS FORMAL COMPLAINT AND SAFETY HAZARD WITH THIS VEHICLE.

Window and motor regulators both went out in 1-2 weeks apart may 2023

We had the driver side back door fixed by dealer because it would not open. It would lock and unlock but not open from the outside or inside of car. Now the passenger back door is doing the same thing. I researched on line and there are a lot of same complaints. This is a very Serious issue in case of an accident and the people in the back could not exit the vehicle. I have contacted Hyundai but no response. With a safety issue across a lot of same cars, this should be recalled and not charge the customer $1,000 to fix it.

In the last 2 years, 3 of our 4 doors locks have failed to open the door from inside and outside. The dealer has made me bring it in to prove its broken. This is a saftey issue, now my driver's door is not working from outside and they want me to bring it it BEFORE ordering and waiting on parts. I am 70 years old and cannot climb over seats to get out. Someone is going to get trapped, and I hope it's not me. This should be a recall as they know they are failing but are waiting till it does to fix it. Any help in this would be appreciated. Thank you for your help.

The vehicle is burning oil quickly. I have always gotten the oil changed on time. I just reached 89,000 miles and the vehicle has begun shaking when I accelerate and the check engine light has been flashing. I checked the oil and it is at the half way line between Full and Low - even though I just had it changed 3 weeks and less than 1,000 miles ago. I took it to the dealership, they said they do not recognize a problem with oil consumption. I told them my check engine light was flashing and it felt like it was going to stall when accelerating. The dealership said they used to do diagnostic testing, but don't anymore. They said they would look into, but I would have to pay $135 for the diagnostic testing.

Driver's side door will not open from outside even when vehicle is unlocked. It will not open with the key in the door either. I had no warning that this was going to occur, I left work at 9pm and my door would not open. Thankfully, my other 3 doors are still in working order but what happens if those fail as well? My car has 104k miles but I have only had it for 5 years and this is a part that should not fail in that time span. I have not yet taken the car to the dealer for this issue as I know the car is out of warranty and I will have to cover the cost of repair, but I believe it should be a recall with the amount of people who have posted online about having the same issue on their Hyundai Tucsons.

I've reported last year that I have an oil consumption problem.The car is not leaking to the ground.It's leaking within the car.I have replaced 2 catalyc converters in the past 2 years! The dealership ignores my requests and seems real shady.They rather I pay every year.I already feel it not working correctly,Its only been since October 2022,since i replaced the converter.I have contacted the corporation at Hyundai and nothing.They were a waste of time.I contacted the BAR and they were not much help either.I am spending constantly on this car with the same issue.What a lemon.Hyundai Corporation has to be held accountable for the mistakes.Thank you.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally. The contact stated that the low engine oil warning light was illuminated. Additionally, the contact stated that the vehicle failed to accelerate as needed on several occasions. The contact stated that the vehicle had been consuming an excessive amount of engine oil and had been taken to the dealer for observation. The vehicle was taken to the dealer and was diagnosed with excessive oil consumption. The contact was informed that the repair could not be completed under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,482.

Rear driver door does not open from the outside or inside. The doors are unlocked but will not open at all.

While running errands in her 2016 Hyundai Tucson my wife rolled down her front driver and passenger side windows. When she encountered rain she attempted to roll both windows up, but the passenger side window would not roll up, causing a dangerous distraction where heavy rain was entering the vehicle while she was driving. Our mechanic inspected this part and said that the gears controlling the window were made of plastic which had been shredded over time and that the motor itself showed signs of corrosion. The vehicle is only 7 years old and has been well maintained, so i can't understand why this part failed so easily. Our mechanic informed us that this is a VERY common issue with Hyundai vehicles and that parts would be hard to come by because of high demand. This issue is available for inspection upon request and has been inspected by a licensed mechanic. There were no dash warnings associated with this issue.

The engine is consuming oil that may cause mechanical failure while driving on a busy road or highway. At the last oil change the technician informed me that there was hardly any oil left in the car. When I took the car to Hyundai they confirmed that the engine was consuming oil. Hyundai Motors refuses to replace the engine. There are over 2 million recalls on the same type of engine that my car has but there isn’t a recall for my car. Please help me hold the manufacturer responsible for this manufacturer defect.

I have a 2016 Hyundai Tucson and under warrantee they replaced the transmission. But it has never been right. Hyundai has had a multitude of problems with this transmission and it should have been recalled, but was not! Now it has problems again and I've asked Hyundai corporate for help but all they say is its up to the goodwill (translation generosity) of the Hyundai dealer in Charlotte. So I am screwed. I need help contacting the government agency that can do something to help me.

About a year ago, the driver's side door stopped opening. Since the vehicle was out of warrantee, I had it repaired but do not have the invoice any longer. I didn't expect it to happen to another door. A couple of months ago, the rear passenger door stopped opening. I have had it fixed. There was no warning, the doors just stopped opening, trapping whoever was inside at the time. Of course another door could be used, but that's assuming it didn't just stop working at the same time.

The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.

I have joined the millions of disappointed Hyundai customers who have faulty engines in their cars. Hyundai is refusing to replace my engine or provide any assistance because there is no formal recall for my vehicle. In May of 2023, my engine failed after starting to have oil consumption issues and Hyundai diagnosed it as failure due to maintenance neglect. When I opened a case with Hyundai, I gave all maintenance records, including a January full-point inspection done by Hyundai, showing no engine issues or anything engine-related to be addressed. In follow up after providing the records, Hyundai determined it was actually not due to neglect of maintenance, but a dirty valve train, and therefore there was nothing they could do since I was out of my warranty period. However, when I asked how I was to know my valve train was dirty if all my inspections came back with no issues, I was told that it just happens and there is no way to prevent. I asked them to re-open my case and they again asked for maintenance records, the ones I already provided, to try and say again that it was maintenance related. I kept getting different stories from the case manager, the service manager at Cool Springs Hyundai, and the GM at Cool Springs Hyundai. I have since joined a group on Facebook with thousands of others encountering this same issue - random engine failure and case managers requesting maintenance records in the hopes Hyundai can find a way to blame it on the consumer. It’s no secret that Hyundai makes vehicles with faulty engines as seen by the multiple recalls over the past few years, including the recent one regarding engine fires affecting 3+ million customers. Hyundai needs to be held accountable. In research of my engine, the 1.6L GDI, I see that this engine is under recall for the Hyundai Veloster for the same exact issue that I have had, but for some reason that same engine in my vehicle has yet to be recalled. I plead for your assistance and resolving.

I have several doors that do not open when unlocked. The seems to be a common issue for this vehicle based on Google searches. The drivers door has to be unlocked multiple times before the door will open. The passenger front door will not open at all from the outside. The back drivers door does not open from inside or outside. It seems all of the door are slowly failing causing the potential to become trapped inside the vehicle or being prevented from getting to someone inside if needed.

Noticed excessive oil consumption (no visible leaks) ~ 1 qt (or more) per 1000 miles. Right before the oil change at 83656 mi (~4000 mi after the last oil change, I decided to check the oil level and the dipstick was completely dry, with no low oil lights no check engine lights, no leaks, nothing. When I went to the dealership for the oil change and mention that - the engineer said that "1 quart of oil consumption per 1,000 is a norm for Hyundai". BTW the Hyundai Tucson 2016 manual states that the oil change interval is 5000 mi, so if the 1qt/ 1000mi is normal for Hyundai so I have to drive to the oil change on a dry engine! When I requested to perform a consumption test they can only order a consumption test if Hyundai grants it. They made a claim for me, but there’s no guarantee that they will even respond.

The window regulator cables for all windows have failed multiple times, even after taking it to the dealership and paying to have this defect “fixed” they fail again. Now the only working window is the drivers and I cannot afford to have the other 3 fixed which is a safety hazard if an emergency were to happen. This is a manufacturer defect and there needs to be a recall done.

I own two Hyundai tucsons. I am very concerned about the rise of thefts and the economic damages that this vehicle has caused our nation. Close to home. I have seen my auto insurance increase with each renewal (every 6 months) by $200. So I am paying $400 more a year for the last 2 years which is an $800 increase because I own a Hyundai Tucson and the insure is taking additional precautions due to the safety and economic risk that me owning a Hyundai Tucson has. I am urging the NHTSA to hold Hyundai accountable. It's not just the fast. It's not just deaths. It's not just damage of property and the progress of crimes of stealing a Hyundai. It's all the other innocent people who are paying hundreds if not thousands of dollars more annually because a manufacturer put out a poor product. In 2023 we have now gone through a pandemic. We've gone through inflation and other numerous occurrences such as gas, eggs and milk which have dramatically increased in price because of other outside factors. Having another issue affect innocent families at no fault of their own creates a devastating result for those just trying to keep their head above water and now making a decision of food or other necessities so that they can pay inflated insurance because a company has put out a poor product that has resulted in crime and harm coming to people. Hyundai has had months to issue a recall and to do the right thing. It's clear some intervention is necessary at this point to protect the American consumer.

The car is making a sound when I step on the brakes. The brakes were just done a couple of months ago. The engine is making a funny sound. The engine light came on but then went off. The air conditioner stop working and heat is only coming out of it.

Unable to move the car while in traffic. The car slows down in traffic creating the possibility of accidents/crashes. The car will not go forward and only moves in reverse.

Have had to replace all four window regulators. From searching online, it appears there are quite a few other people who have had the same issue. Raising this issue in case others have to to create a recall. Thank you

The contact owns a 2016 Hyundai Tucson. The contact stated while driving with the cruise control set at 70 MPH, he heard a knocking sound coming from underneath the hood of the vehicle and the oil pressure warning light illuminated. The contact stated that while on an incline, he shifted the vehicle into neutral and was able to navigate the vehicle to safety. The vehicle was towed to the dealer where it was diagnosed that the pistons and rod bearings had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was covered under warranty. The failure mileage was approximately 97,000.

Back in december, 2022 my car was doing a shocking change of speed all of a sudden, for example I would be driving and accelerating, but the car would not speed above 40mph, and while I was still pressing on the accelerator, it would do like a shocking movement and accelerate all of sudden. At that time, the car had just stopped accelerating above 20mph which almost got me into an accident on the highway. I took the car to the Hyundai and they said that the engine was fine and had passed all tests, that only the sensor needed to be changed. I paid for the repair, but since I got my car back this is still happening, and I almost got into an accident again in the highway. I was just entering into the highway and when I pressed the gas pedal to change lane the car just blocked it did am abrupt movement trying to change speed, it didnt increase the speed, the car behind me was coming fast and beeping because it seemed like my car was coming to a full stop instead of speeding, but all of a sudden the car again did an abrupt change of speed and started increasing up to 60mph, but in order for this to happen, I had to release and press again. It is not the first time, I have tried contacting the service center to inform them that the car is acting the same way, the only difference is that now it doesn't stay at 20mph, this time it does speed after a few tries, but very abruptly

Door latch suddenly stopped working, making it impossible to open the door from either inside or outside the vehicle. Had this occurred in an emergency situation passengers could have been trapped inside. Hyundai is aware of this defect and has issued a Technical Service Bulletin and purportedly extended the warranty but there is a shortage of parts to make repairs and so they cannot effectively honor that warranty or make needed repairs. NHTSA should require a recall on this problem to inform owners of this potential hazard and force Hyundai to put more resources into correcting the defective latches and possibly avoid unnecessary loss of life.

Upon acceleration onto highway or up a hill the car at times will rev and not shift or move /increase speed. Getting onto the highway I have had to pull into the shoulder until vehicle snaps out of it and decides to shift. Extremely dangerous & happening more often than not now.

Both rear doors are now non-working as the remote and the manual lock will not open the doors. The driver's side door broke first about two months ago and just this week the other rear door is not unlocking just as the other door did. Fortunately, this did not happen when I had my one and two year old grandsons in my car. My car is unfortunately out of warranty so now I have to pay big bucks for the dealership to repair this issue. As I've researched in the Hyundai Tuscon forums this fix by the dealership is often temporary and needs to be repaired multiple times as they continue to replace the part necessary with the same part that breaks down. I've got less than 70,000 miles on my vehicle. If this is not a safety issue, I'm not sure what is.

Both front windows have stopped working. From a Google search on possible fixes, this is a common issue with 2016 Hyundai Tucsons. It’s also very expensive to fix and a great safety hazard.

THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING AND WAS STUCK DOWN. I HAD TO HAVE A LARGE PIECE OF THE DOOR REPLACED BECAUSE OF THE WAY THAT HYUNDAI MANUFACTURES THE PART WHICH CAUSED IT TO BE A VERY COSTLY REPAIR AS WELL. LESS THAN 6 MONTHS LATER, THE BACK WINDOW ON THE DRIVER'S SIDE HAS THE EXACT SAME PROBLEM.

In the last 6 months my driver side window, front passenger side window and back left side window have failed. To date it has cost over $1300, not including the newly defective rear passenger window. The dealer has no explanation, they act as if they have never seen this before. The explanation appears to be the plastic mechanism that turns the window up and down has disintegrated inside the door panel. Very faulty workmanship.

Component: WIndow Regulators fail, leaving window in down position and unable to be closed. Safety issue: Weather and the elements can enter the car, there is risk that children can fall out of the open window, probably others. Has it been reproduced: My 2016 Tuscon needed its 5th window regulator replacement. I was fortunate that the first 4 were under warranty. It is evident that this is an inherent defect in the Hyundai Tuscon window design. This statement is backed up by the many comments on the Hyundai forum website: https://www.hyundai-forums.com/threads/window-regulator-2016-hyundai-tucson.671843/ At this point every window regulator has been replaced once, and in the case of the drivers window, it was replaced twice. There was no warning that this failure would appear. This component has failed on the following dates: 6/4/2019, 10/30/2019, 1/2/2021 (2 windows), 3/29/2023.

2016 Hyundai Tucson was stolen on 3/23/2023 in Denver, CO. We were just at the dealership on 3/15/2023 in Edmond, OK and we were not notified of the issue of the vehicle being susceptible to being easily stolen due to the negligence of Hyundai. We were not offered a computer update or steering wheel lock. The dealership was negligent in not informing us of the issue with the engine immobilizer. Now we’re dealing with the aftermath of a stolen vehicle that was recovered damaged due the the negligence of Hyundai. They should have to cover expenses associated with their negligence. They knew about the issue with the lack of engine immobilizer.

The back door latch does not unlock so neither back passanger doors will open at all. If something were to happen where we need to evacuate quickly this puts people in the back at a huge risk. I have taken it to get repaired and they want at least $250 for each door. There were no warnings one day the door just stopped opening and then the other stopped. It’s been over a year now. There are multiple videos on youtube on how to “fix” it for this specific vehicle so I don’t understand how this hasn’t been recalled already.

Window regulator has broke in all 4 windows

i HAVE BEEN HAVING ISSUE WITH THE CAR STALLING OR TURNING OFF WHEN IM WAITING FOR THE LIGHT TO TURN GREEN

Arrived home and went to open rear passenger door to remove recently purchased groceries and rear door will not open. I've tried locking, unlocking, trying to open from the inside and outside and door just won't open. Awaiting service appointment and diagnosis.

Ever since I bought my vehicle off the lot, my oil has been burning and/or leaking from the engine. I have been having to put oil in every 2-3 weeks. Also as a result of the oil problem, the oil gets on the spark plugs and coils and erodes them causing them to burn out every 6 months. The first instance I had with this problem was on a road trip to Texas from Tennessee alone. All four spark plugs began faltering on the highway where the speed limit was 75mph, easily a dangerous situation for a malfunctioning engine. I had to pay to repair my vehicle the next day and it totaled to a little under $600. I have been checking for recalls on my specific vehicle for months but have seen none, despite there being similar recalls on other Hyundai vehicles. The electrical problem I’ve been experiencing is the windows start falling in to the doors or don’t roll down at all. Currently I have three windows with this problem, one of which I have had repaired.

THE BACK PASSENGER DOOR WILL NOT OPEN REGARDLESS OF THE LOCK/UNLOCK FUNCTION. IT IS THE MAIN DOOR THAT MY CHILDREN USE TO GET IN/OUT OF THE CAR FOR SCHOOL, ETC. I REPORTED THIS TO HYUNDAI AND THEY JUST SAID THEY THINK IT IS A LATCH DEFECT. NO ATTEMPT TO REPAIR.