2017 Hyundai Tucson Complaint Log

A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.

UNKNOWN the white paint is peeling off of my car causing it to rust the dealership took pictures and inspected it and started a good will claim and said it should be fixed under that and then came back a month later and said hyundai has now canceled all of there goodwill claims for paint repair

Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.

The car does not accelerate from a stopped position and when driving it does not shift or allow acceleration. This is especially an issue on hills or when trying to increase speed on the highway.

Without any notice the engine completely seized up and now I'm unable to even get a new engine because the engine is discontinued even though federal law mandates parts are to be available for 10 years.

I was driving at 10 mph speeding up and the engine went out. There was oil in the engine so it wasn’t from lack of maintenance and I just bought the vehicle a month and a half prior to the incident.

I bought the car with 83,000 miles 9 months ago. It had engine failure at 104,000. From the beginning the car stalled when trying to accelerate almost got hit several times. The car had major oil consumption issues with no leak. The car died without any warning lights almost causing an accident. I rolled into oil change place. Car was low on oil. It had engine failure.

When I'm stopped at a light and go to push on the gas, the vehicle doesn't move, then all of a sudden it just takes off. Next the exterior driver side door handle doesn't open I have to pull on it a few times then it opens, there's like a delay. There are tones of complaints online about this, it's like the 2017 model's were just looked over when it came to SAFETY. My car only has 70K. Thank you.

Constantly have to get oil changes. Initially when I would be due for another oil change, the mechanic mentions there is no oil. I started to come sooner than the due date and mileage and same issue. Oil is burning quickly. Car is stuttering and jerky on acceleration, but my car is not apart of that recall. The car headlights continues to change on it on and filters through the light settings on it’s on at random times.

The engine is consuming extreme amounts of oil. 1-2 quarts a week. The oil light does not alert that oil is low and could cause a very dangerous situation. My car was running and just stopped while driving because oil had coated the spark plugs. Hyundai refused to honor my warranty. They want the car for 6 months to put new motor and only after I pay $1000 for a cleaning when they even admitted it was a known problem and I should "try to sell the car as fast as possible and not mention the oil consumption" I've continued trying to get them to correct this since November 2023

Engine failure due to rod bearing. Unknown. Yes. Inspected by mechanics. No there were no warning lights. Vehicle started knocking and then oil light flashed every few minutes after the knocking. No check engine lights.

The contact's family friend owns a 2017 Hyundai Tucson. The contact stated that while the family friend was driving at an undisclosed speed, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The dealer denied the engine replacement due to a lack of service records. The vehicle was then towed to Hyundai of 110 (2100 Broadhollow Rd, Farmingdale, NY 11735), where it was also diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The vehicle was not repaired and remained at Hyundai of 110. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included in the recall. The failure mileage was approximately 45,000.

Hyundai completed the recall in their system after inspection when the recall was not addressed. Months later I am experiencing check engine light and same symptoms from recall, and hyundai is booked out two months and telling me that the recall does not exist. Code reads severely damaged rod bearings.

The contact owns a 2017 Hyundai Tucson. The contact stated there was an abnormal sound coming from the vehicle during start-up. The contact stated while driving 40 MPH, the vehicle hesitated while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to severe damage to the rod bearings. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

As I was turning a corner the transmission seemed to disengaged; when I attempted to accelerate the car would not respond. It felt as though the car had shifted into neutral even though it is an automatic transmission and I had not made any adjustment. Very dangerous in I was in sn intersection and traffic behind and around me had no indication that my car had lost all power to move on its own accord. There could very likely have been collisions.

THE CAR STARTED TO HAVE PROBLEMS WITH ACCELERATION DO NOT ACCELERATE MORE THAN 60 miles per hour and turned on the signal the engine and to get to 60 mph it goes slow little by little without strength since it only reaches 2000 rpm it does not go higher than there. In addition, all the lights on the blackboard came on, which means that I can't tell if there is something wrong with the car or not because everything is on. The proximity sensors don't work, and I get the code for engine is P1326 and the anti-Lock Brake System the computer show the code C1211-02, C1207-02, C1210-02, C1208-02 Y C1209-01.I took it to the Hyundai agency in Miami Lake where I bought it and where they told me that the car had 10 years or 100,000 miles of warranty and when I arrived the person who received me without passing the car to diagnosis or anything told me that repair costs you $700,00 and tells me that to my warranty covers the engine, the engine has to be completely damaged; I explained to her the engine was in bad shape that it was better to do the repair than to change an entire engine if it was still being used, but she was still in the same negative until she left. I need to make this report because I didn't have any help from the Hyundai that sold me the car and which is still under a factory warranty. I consider this a violation and abuse of consumer rights by deceiving the American people with a guarantee that they then do not want to fulfill

Very often the transmission does not kick in when the accelerator is pushed and gas is applied. I.e when crossing an intersection, when passing, when moving forward from a complete stop, when changing lanes, and when on busy freeways. This has been reported to Dealer many times beginning in 2017. This has occurred when I have had passengers in vehicle as well as when other drivers have been behind the wheel. I again reported incidents in September of 2023 but could not get an appt with dealer scheduled until November 6, 2023. Since most recent report to dealer, I have experienced at least 4 more incidents that could very well have been life threatening.

Vehicle was involved in an accident where the brakes were all the way to the floor and ABS never engaged, resulting in the brakes locking up and rear ending another vehicle.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at highway speeds, an abnormal knocking sound was coming from the vehicle with the vehicle hesitating upon depression of the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a code reader determined there was a defect in engine cylinder #2. The contact had the coil pack and spark plugs replaced. Several weeks later, the failure returned, and the vehicle was taken to a second independent mechanic. The mechanic determined that the engine bolts on the manifold and the turbo charger had blown. The contact was informed that a further diagnostic test was needed to determine the extent of the damage to the engine. The manufacturer was notified of the failure and the contact was referred to a local dealer. The vehicle was taken to a dealer where the mechanic confirmed the failure and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 82,000.

The passenger front door and the driver side back door latches do not work I am unable to open the doors

My engine began making a loud knocking sound. When I brought the car in, I was told the rod bearings were warped, that the sound I was hearing was a rod hitting the engine, and that the engine would need to be replaced immediately or it would "seize up" at any moment. No warning light came on. There is a recall out for this issue for the same make, model, and year, but I was told my VIN did not qualify under the recall. I opened a case with the national office to have my car included under the recall as it is the same issue with the same make, model, and year, and was denied. I had to spend several thousand dollars on a rental car and purchase a new vehicle. The issue with the Hyundai has still not been addressed or remedied. When I went back to the dealership for the paperwork for my records, I was told no paperwork was completed when they diagnosed the issue.

Car engine needs to be replaced. As soon as it hit 100k miles the turbo super charge something is faulty or defected. Smoke comes out the back pipe, car always jerked but now it’s not accelerating at all. We kept up with maintenance care such as oil changes. Hyundai will not cover because it’s over the 100k warranty

Near miss accidents due to engine failing as a way KT of rapid oil consumption. Occurred twice causing near miss accidents at high speeds on expressway. Vehicle is currently undergoing oil consumption tests with dealer

UNKNOWN Car was parked when sunroof shattered.

After putting my son in his car seat, I walked around got in the car and the rear window exploded. There was no warning. I called the cops of course they couldn’t do anything. This is a defect Hyundai must fix. Glass was all over thankfully my son didn’t get hurt. There are others who have experienced the same problem.

I was driving the car home and the check engine light came on , the oil light came on and the battery light. The car shut off and I coasted off to the side of the road and proceeded to get the car towed home. I then called larson hyundai in olympia wa. The first service advisor I spoke with after I told her what happened told me the car had a recall that was open for the engine and to bring it in on Nov 15 The car sat for 2 months waiting for the appointment. I finally dropped the car off at the dealership on Nov. 15 and two weeks later I get a call from the service department saying that it won't be covered. This is completely unacceptable And the car needs to be fixed Also the service advisor who is currently working with the car is the rudest employee ever. Today 12/22 she called and informed they want 10,000 for the engine to be replaced I was shocked and paused for a second. All I hear is her saying in a snobby voice he hung up and she immediately hung up the phone. Please help me with this

Makes a noise and oil was low with no leaks

There are two issues. Acceleration failure while driving and excessive oil leaks that require continually adding oil to the engine. Yes, it is available for inspection on request. The acceleration failure is a safety risk and does put others in danger when I cannot accelerate when needed. For example, entering a freeway. The car has stalled and cut out going only 15 mph. This never happened while stopped, just as I was accelerating from a stopped position. I cannot get on roads where the speed limit is above 50 mph because the car will not go over 50 mph. The manufacturer has inspected these problems. Charged me to correct them, and a month later the problems returned. NO warning lights, or anything, at any time.

Purchased the 2017 Hyundai Tucson used (2nd owner) with 62000 miles, before the vehicle was driven 10000 miles the vehicle stalled on the freeway, when it started back up wouldn’t go over 40 miles -took to the nearest dealership where they replaced the entire electrical mainframe for the engine, covered by Hyundai. Vehicle stalled again and check engine light came on around 81000 miles, took to the dealership again and they diagnosed as catalytic converter needed to be replaced - out of pocket expense. A month later check engine light on again, back at the Hyundai dealership and diagnosed as engine failure. Hyundai is trying not to cover the engine, currently have an active case with Hyundai due to engine manufacturing errors/problems and problems with oil consumption - we were supposed to start the oil consumption test right around when the engine failed too.

The 2017 Hyundai Tucson is unsafe to drive. Purchased the vehicle with 62000 miles and have had issues with the vehicle since shortly after purchase. Vehicle consumes oil at a rapid pace - in between 3000 mile oil changes additional oil is needing to be added within 600 miles, while driving the vehicle on the freeway at 70 miles an hour vehicle stalls and goes into limp mode - huge safety issue. Vehicle has been at Hyundai three times now - first time Hyundai covered all of the diagnostics and repairs, mainly electrical for the engine. Second time vehicle was stalling again and diagnosis was catalytic converter needed to be replaced, caused due to manufacturing error that is causing oil consumption - Hyundai would not cover, out of pocket cost $3600. A month later vehicle stalled and was going into limp mode again, check engine light on and flashing. Took to Hyundai again, now the diagnosis is engine needs to be replaced. Hyundai is denying replacement coverage, these engine failures are due to many manufacturing errors on the engine, I have a case open with Hyundai however they are highly unresponsive, dishonest, and continue to deny coverage for an engine replacement due to me being the second vehicle owner - the vehicle only has 83000 miles on it at this time and should be considered as a warranty coverage due to manufacturing errors in this engine and the low mileage along with the regular maintenance always maintained on the vehicle. Hyundai is also being dishonest about costs for an engine replacement, I have asked for quotes multiple times and have been unable to get any assistance or answers from Hyundai. Hyundai and any dealership getting these vehicles as trade ins are selling unsafe and defective vehicles, these defective engines need to be covered by Hyundai to provide safe roadways for all.

Vehicle stalled on highway without any warning. It was towed to the local dealership. After inspection, determined there was no oil even though the car has been maintained on a regular basis with oil changes. Dealer does not want to replace engine but instead do another oil consumption test which will put us at risk for another stall in the middle of the road.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was previously repaired under TSB: 21-01-073H (Engine). The vehicle was taken to an independent mechanic, who informed the contact that the engine was misfiring. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The vacuum pump on my 2017 hyundai has a faulty cap resulting in an electrical error to the CAN system. This causes dash lights abs 4wd parking break stability control tpms sensor check engine light to eliminate and the speedometer to not work. All of the systems are not opperating due to the system not being able to communicate. It is illegal and a safety issue to not be able to use the speedometer.

I had my engine replaced in match 2023 due to stalled vehicle. After several trips to hyundai. Now just 6 months later and as off present my check engine light is back on . I took my car in to get the immobilizer installed from another recall. The dealership is giving me run around. I am confused why if they replaced my engine with a new one why do I have the check engine on again just some time later. I keep all maintenance up on my vehicle. Additionally now my heat is not blowing hot it's blowing cool and consuming large sum of anti freeze. I have yet another appointment with dealership and have to leave my truck they don't have any loamers available so I have to figure out how to get to work and my son to school on my own all while paying car note for a vehicle I've really lost trust in. Unfortunately because of the thefts and recalls my truck is more debt than value at this point

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine light illuminated, smoke came from underneath the hood, and a nearby driver signaled and indicated that the vehicle was on fire. The contact stated he immediately drove the vehicle to the shoulder and less than a minute later the vehicle was engulfed in flames. The contact stated that a fire and police report had been filed. The vehicle was towed to the dealer for investigation. The contact stated that he had made two attempts to get the vehicle serviced for the NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 68,000.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond upon depressing the accelerator pedal. There was no warning light illuminated. The contact was able to drive to a nearby independent mechanic, and the mechanic determined that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Hyundai Tucson. The contact stated that while starting and while driving the vehicle, there was an abnormal knocking sound coming from the vehicle. The check engine warning light was flashing. The vehicle was towed to the local dealer, where it was diagnosed that the spark plugs were dead, and the mechanic turned off the check engine warning light. The vehicle was repaired, but the failure recurred. The contact took possession of the vehicle, but after driving for approximately 90 miles, the check engine warning light started flashing. The contact stated that the engine continued knocking. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 101,000.

Structure issue, white paint is peeling off in chunks on hood, roof, and doors. There is a paint recall involving other hyundai vehicles of the same year and color. I am tired of having exposed unprotected metal being to rust and ruin the integrity of the part.

Loud knocking coming from engine.

Excessive oil consumption, vehicle hesitate and sputters when attempting to enter into traffic. Spark plugs expire early. We've been dealing with this worsening issue for 40k miles. My wife no longer feels safe driving this car. Dealership could not recreate the problem. They likely know what the problem is.

Door latch assembly failed and will not allow driver side door to be opened after locking. Door must be opened from inside to get in. Both rear doors were already repaired several years ago for same issue under warranty but that has now expired.

I was driving the cars lights went off it started knocking then a scraping noise I looked under car the plastic cover was half off so I took off to see what the problem was 2 pieces of broken metal were on plastic cover and oil was coming out had to tow it took to dealership in Odessa where I bought to car still had packaging in it … dealership says my car is not one of the Tucson that has a recall on it…why?

Rear passenger door will not open without manually adjusting the internal door handle components with a screwdriver (or similar tool). This poses a huge safety risk, trapping a passenger in the vehicle. I am in the process of having the door repaired, but this issue has been recalled on other models and the cost of repair should not be on the consumer, since it is a known defect.

The contact owns a 2017 Hyundai Tucson. The contact stated that while at a complete stop, the vehicle hesitated and sputtered upon the depression of the accelerator pedal. Upon inspection of the engine compartment, the contact discovered that the oil level was low. The vehicle was taken to a dealer where the contact was initially informed that the failure was normal with similar vehicles. The contact stated that the failure persisted, and the vehicle failed to start with the oil warning light illuminated. The contact checked the oil level, and the oil was full. The vehicle eventually started with the check engine and air bag warning lights illuminated. The vehicle was taken back to the dealer where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

Starting in early 2023 my engine started consuming oil. My car only has 60,000 miles on it. It's ridiculous to do an engine consumption test because this is a known issue with a class action lawsuit having already been filed. There are numerous complaints out there about this issue and yet an engine recall has not been done. Hyundai needs forced to replace these engine NOW before someone is killed with one seizing in traffic. I just did an oil change in February. I clearly don't drive my vehicle often at all. I noticed an issue at acceleration all the sudden it would bog down and not take off. Thinking I needed to change the air filter I did just that and then the check engine light came on. I made it to an O'Reilly auto parts store with a code P0011. I checked my oil to find NOTHING on the dipstick. Second time this year this has happened.

Have been driving the vehicle for nearly a year but while driving my motor blew exhausting blue all black smoke and then when I turn the car off the car was completely dead when I was getting it towed it could not be told because both of the front wheels had locked and no matter if I put the vehicle in neutral the car will not move come to find out that the bearing ride has shot a hole through the motor block. Took the vehicle to two different Hyundai dealership was told the same thing that no one would take the vehicle or trade it in for an the value for another vehicle that I was stuck with the vehicle and had to pay for the damages which was about 12 Grand also vehicle has been down in my driveway for the last year now cuz Hyundai refused to pay it without $190 diagnostic fee again on top of 12 Grand to replace my motor and the vehicle is not even worth all that money when I don't have much left to pay on it even though I only had the vehicle for only 2 years now but only driven it for only one. Lastly I've also read where there was a recall on these vehicles for the the baron rod and the engine malfunction as well as a new system being put into this these vehicles I was not aware of these recalls because it purchase of this vehicle was right when the recall window had closed and I ended up having a problem now they won't do anything about it can someone please do something about this vehicle.

The engine started burning oil and making clanking noises. I took it to the dealership where they told me that the vehicle will need a full engine replacement. The vehicle has 76k miles and well maintained. Just out of warranty. It's unacceptable for a modern engine to have these sort of problems. And I'm not the only one. I know a lot of people have been having the same issues with this same type of vehicle.

Just purchased a 2017 Tuscon less than a year ago. September 2022 with 62k miles on it and have had regular maintenance and suddenly low engine oil light came on. Also has a knocking sound. Car now only has 69k miles on it and and no mechanic will even do work on it. Says that car is known for engine issue. there is metal particals in the engine oil and oil is burning at large consumptions. Can not even drive car at this moment.

Oil drain plug fell out while driving down the highway and oil drained from engine causing internal engine damage. Low oil light came on and engine stalled within seconds. No warnings or lights were on before this happened. Stuck on the side of road for an hour with my family. Had it towed to Hyundai. Tech said drain plug was laying in the skid plate. No oil left in engine. They replaced filter and filled with oil the idled the car for some time and test drove. Tech said no power and there is internal engine damage. Service rep told me to call oil change facility where serviced last. They said cause was human error so warranty will not cover repairs. My car is still sitting at the dealership. Valvoline express care last serviced 22 days and 1336 miles before the drain plug fell out. Valvoline directed me to NHTSA investigation for this issue.

On July 22nd, the duel clutch malfunctioned & caused the vehicle gear shift to no longer engage. The car does not move in Drive or Reverse. It can only be pushed in Neutral or towed. This occurred while I was driving home on the highway with no warning lights or prior symptoms indicating a potential issue. The vehicle has not yet been seen by Hyundai but they did say that since my VIN was not registered to the existing recall, there is not much they can do & any repairs would be out of pocket. It has been seen by our family mechanic, PepBoys & has currently been sitting at AAMCO with no solution as of today since August 2nd. Geico said since this is a mechanical issue & not an accident, they cannot assist. Carmax Customer Relations (where I purchased the Vehicle on March 12th, 2023) has been informed but so far offered no solutions. I am told they cannot offer much assistance due to the 90-day warranty being surpassed, extended warranty not being purchased & the current milage on the car. A case with Hyundai Customer Relations has also been opened as of today, August 15th & they are escalating the issue to their legal department as we are considering taking legal action at this point.