NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Purchased the vehicle in June 2021 only had 1 previous owner. The dealership stated it was a pre-owned certified used vehicle that had just been inspected and service. Within the first month I had to take it back for multiple issues most recently the catalytic converter to be replaced and the Engine. I haven't even owned it let alone driven it long or far enough for either of these parts to need service or have failed. It's not even time for my first oil change that how low the mileage is that I've put on it. The dealership originally told me they never head about the complaints regarding the engine now they are trying to stiff me on selling me a lemon by charging me 3000 and telling me Hyundai isn't willing to cover the repairs. If this is a known issue which is seems to be a recall should now be issued.
Going up a hill, "Check Blind-Spot Collision Warning System" alert, clunk sound, rpms revved high, power lost and did not shift gears. 2 occurrences. Approximately 40,000 miles.
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30 MPH, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 MPH however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.
I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let Hyundai know that I no longer own the vehicle. Despite multiple communications with Hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find Hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing NHTSA.
The engine consumes oil and requires catalytic converter replacement every year at inspection. The engine has been maintained with regular oil and filter changes and the oil is continuously needing to be topped off between changes. I have owned the vehicle for 5 years and have replaced the catalytic converter 3 times. The first time I had it replaced it was still under warranty and it was replaced by the dealership. The technician stated that it was a known issue with these vehicles. It was about six months before the check engine light was on again and showing the same code and problem. Every year I am replacing the catalytic converter to pass inspection. I have taken it to different locations every year to try to find a solution to this and they all say the engines are burning too much oil and causing catalytic converter failure.
The contact owns a 2019 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2019 Tucson 74165 miles. While driving on the highway the engine began to knock, and as the traffic came to a stop the car stalled and the oil and battery light came on. Before that the lights never came on. I got it to the shoulder and checked the oil, it was dry with no leaks on the outside of the engine. Towed to my mechanic and he said total engine failure. Hyundai discontinued this motor and Jasper a leading engine manufacturer will not produce after market because they cannot warranty it for three years or hundred thousand miles. This will become a recall as this model year gets higher milage, and Hyundai knows it.
My car is burning oil at an abnormal fast rate. I have taken it in to the dealership and they couldn't find the reason for the abnormal increase in oil burning rate. They couldn't find any leaking of oil. I am constantly putting in oil before the 3000 or 3 month oil change is due. If I don't the check engine light comes on and my oil is low. I haven't ran it out of oil but this worries me. Due to persistence from me the dealership replaced the oil sensor but that didn't change anything in regards to the amount of oil this car uses. This started in 2021. My warranty has since expired and I haven't been able to afford taking the car back and fourth to the dealership. I have had it looked at several times without a resolution. We ended up purchasing an extended warranty but that doesn't cover this apparently so we have wasted our money with that and still the problem isn't resolved.
The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle was consuming oil. The contact stated while her daughter was driving approximately 40 MPH, the RPM increased from 2,000 to 3,000 RPM. There was no warning light illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer and diagnosed that an oil change was needed, and the PCV valve needed to be replaced. The vehicle was repaired however, the failure recurred. Additionally, while her daughter was driving the vehicle hesitated and failed to accelerate. The vehicle was taken back to the local dealer and it was determined that an oil consumption test needed to be performed. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 41,580.
The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service brakes, Hydraulic) However, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact filed a case. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle could not pass safety and emission inspection, check engine lights on (Catalyst System Efficiency) the vehicle has only 45000 mileage, apparently has deficiency on Catalyst System)
A RECALL NOTICE FROM HYUNDAI WAS ISSUED LAST FALL AND WE IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR DONE. WE WERE TOLD THEY DIDN'T HAVE THE PART AND IT WAS ON ORDER. SIX MONTHS LATER AND MULTIPLE CALLS AND MESSAGES TO TWO DIFERENT DEALERSHIPS AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED. THIS IS UNACCEPTABLE.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT PHIL LONG HYUNDAI OF MOTOR CITY (LOCATED AT 170 W MOTOR WAY, COLORADO SPRINGS, CO 80905, (719) 453-0549) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
2019 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ABS RECALL. *LD THE CONSUMER STATED THE PARTS TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS
I WAS LOOKING UP TO SEE IF MY CAR HAD ANY RECALLS. BECAUSE, MY OTHER CAR JUST HAD ONE. I JUST BOUGHT THIS CAR AND SURPRISE THEY DID KNOW IT HAD A RECALL .I BOUGHT IT USED MAY BE THAT'S WHY BUT IT'S REGISTERED I JUST WANT A RECALL CARD SO THE PROBLEM CAN GET FIX NOW THAT I KNOW. THANK GOODNESS NO ACCIDENT JUST WANT RECALL CARD TO FIX PROBLEM THANK YOU.
TOOK THE VEHICLE TO GET THE SUBJECT 195 ( 20V543000) RECALL PERFORMED. UPON ARRIVING TO HALL HYUNDAI IN NEWPORT NEWS, THEY INFORMED ME THAT PARTS WERE NOT AVAILABLE. I PREVIOUSLY ASKED THEM UPON MAKING THE APPOINTMENT IF THEY HAD PARTS IN STOCK. THEY ASSURED ME THEY DID. PRIOR TO THIS, I ATTEMPTED TO HAVE THE RECALL PERFORMED AT PEARSON HYUNDAI IN RICHMOND, VA ON TWO SEPARATE OCCASIONS. I CALLED THE SERVICE DEPARTMENT A COUPLE WEEKS PRIOR TO THE APPOINTMENTS TO ENSURE THEY HAD PARTS, EACH TIME I WAS TOLD THEY DID. HOWEVER, UPON ARRIVING EACH TIME THE INFORMED ME THEY HAD NO PARTS. I WAS ALSO TOLD BY A PARTS WORKER THAT THE DEALERSHIP WAS PUTTING ANY NEW PARTS RECEIVED INTO THE VEHICLES ON THE LOT SO THEY CAN BE SOLD. THIS VEHICLE REMAINS A SAFETY CONCERN SINCE MULTIPLE DEALERSHIPS DO NOT HAVE THE PARTS TO REPAIR.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY VEHICLE IS RECALLED TO FIX MY ABS. HAVE CALLED THE HYUNDAI DEALER (WEISNER) TWICE (MARCH 17TH AND APRIL 6TH) TO ARRANGE APPOINTMENT TO REMEDY THE PROBLEM. THEY SAY ON EACH OCCASION, THEY ARE WAITING FOR PARTS TO BE DELIVERED. AM WAITING FOR THEIR CALL TO BRING IN MY VEHICLE.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BUTLER HYUNDAI (5000 CRATER LAKE AVE, MEDFORD, OR 97504) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR SERVICE WITH GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060) HOWEVER, THE DEALER CONFIRMED THAT THE CONTACT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCONUT CREEK HYUNDAI (LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FEBRUARY 25TH I TOOK MY TUCSON TO THE HYUNDAI DEALERSHIP FOR MY RECALL TO BE DONE AND EVERYTHING SEEMED TO BE FINE THAT DAY. SUNDAY FEBRUARY 28TH I STARTED MY CAR AND WENT TO RELEASE THE PARKING BRAKE AND MY EPS LIGHT WAS ON AND MY PARKING BRAKE WAS STUCK I COULD NOT GET IT TO COME OUT OF BEING ENGAGED AFTER MESSING WITH THE BUTTON FOR A WHILE AND TURNING MY CAR OFF AND BACK ON I WAS ABLE TO DISENGAGE AND THE EPS LIGHT FINALLY WENT OFF. LATER ON THAT DAY I WAS LEAVING WORK PUT MY CAR IN REVERSE AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR NO BREAKS. I SLOWLY DROVE DOWN THE ROAD AND PARKED AT THE VEHICLE TURNED IT OFF RESTARTED IT AND I HAVE SOME BREAK NOW BUT THEY'RE SQUISHY SQUISHY. THERE IS ALSO A EXTREMELY LOUD GRIND TO THE BRAKES SINCE SUNDAY THE 28TH OF FEBRUARY
I believe that this car is a lemon. Ever since we bought it we have problems with the engine not performing right. I have got the engine system cleaned multiple times one at the dealership and one at Valvoline Oil Change facility. The engine still didn't run smooth. I would always get the oil changed on time and the vehicle has never been in a accident. Now just yesterday the vehicle while driving on the highway just stalled and wouldn't accelerate past 60mph. Now the check engine light is blinking and all of the lights on the dash are on. Also lately sometimes the forward collision lights will come on and other warning lights and sometimes they wont. Another light that intermittently comes on are the auto hold and epb light and this has been happening since we bought the vehicle. I have taken into Hyundai and they basically were like yea sometimes that happens. I have not gotten the new check engine light checked but I am sure that it is something serious because the car won't accelerate past 60mph. I have read on other discussions that there are many problems with Hyundai engines and believe that I am victim to very poor quality manufacturing in this engine. I also have a 2013 Toyota Camry with 180,000 miles and haven't had one problem with it. This car is a lemon and would like to have some help with this please. I have also made a complaint with Hyundai under their drive train warranty.
MY 2019 TUCSON HAS BEEN GETTING HORRIBLE GAS MILEAGE AND ALSO MAKING SOME STRANGE NOISES THAT I'M UNSURE OF WHAT THEY ARE. IT'S ALSO ACTING LIKE IT HAS NO POWER INSTALLING ON A PRETTY REGULAR BASIS SINCE THE DEALERSHIP HAS STATED NOTHING'S WRONG WITH IT AND MY VEHICLE HEALTH REPORT CONTINUES TO STATE NOTHING IS WRONG I DECIDED TO GET A OBD2 ADAPTER TO PLACE ON IT SO I COULD SEE WHAT WAS HAPPENING. WHILE THE VEHICLE IS RUNNING AT IDLE DOESN'T MATTER IF IT IS COLD OR WARM THE THROTTLE BODY SENSOR DOES NOT GO UNDER A 10 SO IT'S OBVIOUSLY STICKING I DON'T KNOW IF IT IS DEFECTIVE OR IF IT'S BEEN LIKE THAT FOR SOME TIME BUT IF THE THROTTLE BODY IS STUCK THEN THAT'S GOING TO CAUSE IT TO STALL THAT'S GOING TO MAKE IT BURN MORE GAS THAT'S GOING TO MAKE IT RUN PRETTY CRAPPY AND BE KIND OF HIT AND MISS. THE VEHICLE'S BRAKES ARE ALWAYS GRINDING AND SQUEALING. THERE IS ALSO A WINE AND A TAPPING CLICKING SOUND COMING FROM UNDER THE HOOD I DON'T KNOW IF IT'S A BAD PULLEY OR BEARING OR A LOOSE HEAT SHIELD OR WHATEVER BUT IT'S NOT INJECTORS THERE'S SOMETHING UNDER IT. THE RPMS ARE CONTINUOUSLY GETTING STUCK THE GAUGES ARE GETTING STUCK, THIS CAR MALFUNCTIONS EVERY DAY.
The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
I WAS SENT A RECALL NOTICE BY HYUNDAI AND I SCHEDULED THE SERVICE APPOINTMENT WITH A LOCAL DEALERSHIP AS DIRECTED. WHEN I SHOWED UP FOR MY APPOINTMENT I WAS TOLD THERE WAS "NO FIX" YET.
I MADE AN APPOINTMENT WITH O'BRIEN HYUNDAU OF FORT MYERS, FL ON 1/13/2021 FOR NHTSA RECAL 20V-543 ABS-ANTILOCK BRAKE SYSTEM RECALL. WHEN I ARRIVED AT THE DEALER TO HAVE A NEW ABS SYSTEM PART INSTALLED, THEY SAID THEY DID NOT HAVE THAT PART IN STOCK. THEY SAID THEY WOULD NOTIFY ME WHEN IT WAS IN STOCK. ON 3/1/2021, I CONTACTED THE DEALER(O"BRIEN HYUNDIA OF FORT MYERS) BECAUSE I HAD NOT HESRD ANYTHING FROM THEM SINCE 1/13/2021. I ASKED THEM WHEN THE ABS PART WOULD BE IN FOR THE RECALL. AGAIN, THEY SAID THAT THEY DID NOT HAVE THE PART AND WOULD NOTIFY ME WHEN THEY HAD IT. I AM VERY CONCERNED THAT THIS RECALL CAN NOT BE FIXED BY THE DESLER, BECAUSE IT IS A SERIOUS PROBLEM AND CAN START A FIRE IN THE VEHICLE.
Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but i believe could be something to do with a lawsuit which is why they refuse to speak with me.
HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2019-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE AN ENGINE COMPARTMENT FIRE CAN INCREASE THE RISK OF INJURY OR CRASH
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 5 MPH, the vehicle slowed down. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving, a month later, the vehicle slowed down. The vehicle was taken back to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced. Additionally, while driving, an unknown vehicle crashed into the rear of the vehicle, and it continued to move forward. The steering wheel became stuck and was uncontrollable. The driver shifted the gears to park and neutral. The vehicle was idling high and low. The driver depressed the push-to-start button, but the vehicle continued to move and drove onto the lawn over a flower bed and fence, went across a two-way highway, slowed down, and stopped. The vehicle was towed to a body shop. A police report was filed. There were no reported injuries, fire, or air bag deployment. The manufacturer was contacted to obtain the EDR box, and they sent an engineer who reported that the air bags were not supposed to deploy and was unable to duplicate the failure. The failure mileage was approximately 1,000.
I RECIEVED A RECALL ON MY 2019 HYUNDAI TUCSON BUT THE DEALERSHIP TELLS ME THEY ARE UNABLE TO GET THE PART TO FIX IT.
HYUNDAI IS REFUSING TO FIX NHTSA RECALL# 20V543000 CLAIMING THERE IS AN UNAVAILABILITY OF PARTS. THIS RECALL, LEFT UNFIXED, PRESENTS A FIRE HAZARD. I CALLED HYUNDAI CUSTOMER CARE ON 12/19/2020 AND WAS INFORMED THEY "DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE".
THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER.
UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. I WAS CONTACTED BY ONE DEALERSHIP AND HAD AN APPOINTMENT SCHEDULED FOR MID DECEMBER 2020. UPON ARRIVING, THAT DEALERSHIP TOLD ME I DID NOT HAVE AN APPOINTMENT SCHEDULED EVEN THOUGH I RECEIVED AN EMAIL CONFIRMATION FOR THE APPOINTMENT FOR THE RECALL REPAIR. THEY TURNED ME AWAY AND TOLD ME THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. IT'S BEEN ALMOST TWO MONTHS SINCE AND HAVE NOT HEARD FROM THE DEALERSHIP. I'VE CALLED BOTH DEALERSHIPS TO FOLLOW UP WITH THEM AND EACH DEALERSHIP INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED YET AND THUS THEY COULD NOT PERFORM THE RECALL REPAIR. I DON'T BELIEVE THIS RECALL REPAIR IS BEING PERFORMED IN A TIMELY MANNER AND I FEEL LIKE MY CAR IS UNSAFE TO DRIVE.
I HAVE BEEN CONTACTING MULTIPLE DEALERSHIPS IN MY STATE TO FIX THE RECALL BUT THEY ALL KEEP REPORTING THAT THE PARTS ARE ON 'NATIONAL BACK STOCK'. I HAVE NOTICED SOME SIGNS RECENTLY, POSSIBLY DUE TO THE RECALL, SUCH AS A BRIEF 'YANKING' NOISE WHEN FIRST STARTING THE CAR AND ALSO A BRIEF NOISE COMING FROM MY GLOVE DEPARTMENT WHENEVER I TURN CLIMATE ON. REGARDLESS, IF SOMETHING HAPPENS TO ME, OTHER DRIVES, OR MY CAR THEN I WILL BE REIMBURSED. I SHOULD HAVE A RENTAL TO DRIVE. THIS IS TOO DANGEROUS. THE RECALL STATES THAT THE ENGINE WILL CATCH FIRE FOR GOODNESS SAKES.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT KING HYUNDAI (1399 S. FEDERAL HWY, DEERFIELD BEACH, FL 33441) INFORMED HIM THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HER RESIDENCE BY HER INSURANCE. THE VEHICLE WAS LATER TAKEN TO HYUNDAI OF ST. AUGUSTINE, 2898 U.S. 1, ST. AUGUSTINE, FL 32086, WHERE THE CONTACT WAS INFORMED THAT THE RECALL NOTIFICATION RECEIVED WAS NOT RELATED TO FAILURE THE VEHICLE EXPERIENCING OF THE SMOKE. THE DEALER ALSO INFORMED THE CONTACT THAT THEY HAD TEST DRIVING THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) ABS UNIT MAY CAUSE ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,933.
I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON FIRE. IM ASSUMING THIS IS A HYUNDAI PROBLEM, AS ACCORDING TO THESE DEALERS THEY JUST HAVE NOT BEEN SENT THE KITS TO FIX THE VEHICLES. VERY CONCERNING TO SAY THE LEAST.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL AND MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED COUGHLIN HYUNDAI (2300 HEBRON RD, HEATH, OH 43056, (833) 340-1530) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED A NOTICE FOR RECALL ON MY VEHICLE THAT INDICATED I MUST BRING MY CAR IN TO HAVE A REPAIR AS SOON AS POSSIBLE, AND TO PARK MY CAR UNTIL THEN. I SCHEDULED WITH MY LOCAL HYUNDAI DEALER, AND THEY CALLED DAY OF APPOINTMENT TO TELL ME THE PART WAS NOT IN STOCK. THEY DID NOT OFFER APOLOGY OR RESCHEDULE MY APPOINTMENT, INSTEAD CANCELLING MY APPOINTMENT WITHOUT FOLLOW UP. I WAS NOT OFFERED A REPLACEMENT VEHICLE DESPITE THE FACT THAT I AM NOT SUPPOSED TO DRIVE MY VEHICLE UNTIL THE ISSUE IS REPAIRED.
MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HASELWOOD HYUNDAI (5008 AUTO CENTER BLVD, BREMERTON, WA 98312) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 16,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
I HAVE CALLED MY LOCAL HYUNDAI DEALER REGARDING A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. I MADE AN APPOINTMENT TO GET THE REQUIRE REPAIR AND THE DAY BEFORE THE APPOINTMENT, THEY TOLD ME THEY DO NOT HAVE THE NECESSARY PARTS TO COMPLETE THE REPAIR. I AM VERY FRUSTRATED AS THEY HAVE HAD OVER 3 WEEKS TO ORDER THE PARTS AND WAITED TO TELL ME THE DAY BEFORE I AM SCHEDULED TO BRING MY CAR IN. TERRIBLE SERVICE!!
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 S. ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837; (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (4400 E. DIVISION ST, EVANSVILLE, IN 47715; (812) 473-4400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECEIVED NOTICE OF RECALL CAMPAIGN 195 ON NOV 11TH AND IMMEDIATELY MADE AN APPOINTMENT WITH HYUNDAI DEALERSHIP FOR NOV 16TH. ON NOV 16TH AT 10:13AM,I RECEIVED A TEXT MESSAGE FROM THE SERVICE DEPARTMENT SAYING THE PART FOR RECALLWAS NOT IN AND I CANNOT GET THE SERVICE COMPLETE. I CALLED THE SERVICE DEPARTMENT IMMEDIATELY AND ASKED WHEN THE PART WOULD COME IN AND I WAS TOLD THAT THEY WERE NOT SURE. IT IS NOW DEC 26TH AND THE PART IS STILL NOT IN AND HYUNDAI CUSTOMER CARE OR THE DEALERSHIP DOES NOT KNOW WHEN. I HAVE HAD TO PARK MY CAR OUTSIDE OF MY GARAGE BECAUSE THE RECALL MAY CAUSE AN ENGINE COMPARTMENT FIRE.
RECALL NOTICE RECEIVED ON 11/12/20, I CALLED FOR AN APPOINTMENT ON 11/14/20 AND THEY SAID THAT THEY WILL CALL ME WHEN PARTS ARE AVAILABLE. NO CALL RECEIVED, SO I CALLED BACK ON 12/18/20 AFTER OVER A MONTH AND THEY SAID THEY WILL CALL BE BACK WHEN PARTS ARE IN WITHIN 2 TO 3 WEEKS.
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Data synced from NHTSA on May 4, 2026