NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I just got an oil change and the oil was completely gone although there was no leak found. Not even a week later my oil is low again. There is smoke coming from the back pipes and the gas is burning out quickly. I just purchased the car last year
While driving on the freeway, my 2021 Hyundai Tucson SE (72,021 miles) suddenly and without warning lost power and entered limp mode. I was able to safely maneuver to the shoulder and exit the freeway. The check engine light came on and is currently flashing. I took the vehicle to AutoZone where code P1326 was retrieved. I then took it to Pep Boys for a full diagnostic where P1326 was the only code present. The Pep Boys report states the vehicle requires immediate attention. The vehicle remains in limp mode and the check engine light is flashing. The vehicle is not being driven as it cannot safely reach freeway speeds. I contacted Hyundai Customer Care and was assigned Case # XXX. I also contacted a Hyundai dealership who attempted to charge a 225 diagnostic fee despite P1326 being a known Hyundai defect covered under recall/service campaign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2021 Hyundai Tucson. The contact stated that while driving at 10 MPH, an abnormal clicking sound was coming from under the hood. No warning lights illuminated. In addition, the contact managed to pull over to the shoulder of the road, where white smoke was noticed leaking from under the hood, and the intensity was increasing while the smoke turned black. The local fire department arrived on scene to extinguish the fire. The source of the fire was not identified. It was unknown if a Fire report was filed. A police report was filed. No injuries were sustained, and medical attention was not sought. The vehicle was towed to the contact's residence. The vehicle was deemed a total loss as it was majoily consumed by the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
I have been adding oil to this engine excessively for more than 3 years..I have had appointments with the dealer where they flat out told me bring it back when the engine fails.i finally got N appointment and was told the engine needed to be replaced.that was 2 weeks ago..they are now denying the claim...have had my car for 2 weeks..no loaner..and decided to deny what they told me
I am the original owner of this car and in June 2025 I brought my car to Hyundai from noises and they told me it had no oil despite me being up to date with oil changes on the vehicle. They told me they were going to do an oil consumption test and once they did that the engine was denied. 6 months later 3 days after an oil change and no check engine light on, the engine fails while I’m on the side of the highway. This car is not safe. Check engine light was not on and I am always up to date with my cars maintenance.
Oil light comes on between changes at about 1500 miles before needing one, oil does not show on dipstick and have to repeatedly put on in engine. Chance of engine seizing or jumping time.
The contact owned a 2021 Hyundai Tucson. The contact stated that immediately after purchasing the certified vehicle, the vehicle went into LIMP Mode while her grandson was driving approximately 65 MPH, and the vehicle decelerated to 7 MPH. The vehicle was towed to the local dealer who diagnosed that the NOX sensor had failed and needed to be replaced. The vehicle was repaired but while leaving the dealer, the failure reoccurred. The vehicle was towed back to the dealer who replaced a second NOX sensor and the catalytic converter. The contact stated that days after retrieving the vehicle, the failure reoccurred, and the vehicle was towed back to the dealer who diagnosed that the NOX sensor had failed for a third time, within several days of owning the vehicle. The vehicle was traded in. The manufacturer was notified of the failure. The failure mileage was 28,944.
Engine started making a knocking sound, then the oil light came on followed by the check engine light. Accelerates and decelerates on its own. Was forced to immediately pull over across three lanes on Interstate 95. It’s been over two weeks and I’ve yet to hear if Hyundai is going to cover a replacement engine. However, what happened is exactly what they have listed on their website ️ What to look out for check-engine Check Engine oil-light Engine Oil Pressure A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.
My family’s safety is at serious risk with my 2021 Hyundai Tucson, which I’ve owned only 55 days. This vehicle has stalled three times while driving, putting me and my two young children in immediate danger. Each time, the car operated normally until a flashing engine light appeared, RPMs spiked, and the vehicle suddenly lost all power—entering “limp mode” and unable to exceed 3,000 RPM or 50 MPH. The first failure occurred 9/14/25 while merging onto the interstate, forcing me to lose power mid-acceleration as surrounding vehicles slammed their brakes to avoid collision. 13 days later, it happened again in stop-and-go traffic, leaving me stranded on the shoulder. Both incidents occurred without warning or prior check-engine lights. The third—and most terrifying—incident was on October 17, 2025, when the engine completely died 300 miles from home on a busy highway. My children, ages 4 and 6, were terrified as cars sped by. We were extremely fortunate not to have been hit. I am urgently requesting assistance for the immediate replacement of this vehicle’s engine. It is covered by Hyundai’s 15-year/150,000-mile extended warranty, clear evidence the company was aware of these issues. Service records from the previous owner-that I was told about by Hyundai show ongoing engine problems and recalls since 2022 further proof this vehicle should have been retired from service As a parent, I’m very alarmed that Hyundai refuses to act until “catastrophic damage” occurs. This policy is irresponsible and endangers entire families. There’s at least 50 NHTSA complaints describing identical issues; stalling, power loss, and bearing failure linked to defective connecting rod bearings. Yet, Hyundai has denied a replacement, insisting on waiting for further damage and failures in operation. I beg you to intervene and prioritize my family’s safety before tragedy inevitably strikes. My children should not be put at risk due to corporate negligence, greed and absence of accountability.
I was trying to defrost my windows and my air was on so I clicked the air off so the heat could come on and I started smelling a matalicky smell. I drove to a stop light and when I stopped the back windshield popped and then shattered. I then went to drive again to take the car home and I started to see smoke. Once the light changed I continued to drive to get the car home I happened to look through the rear view mirror and saw fire in the trunk , once I saw the fire I pulled over on a street and stopped the car and then all the sirens in the car started going off so I turned the car off got out and called 911.
Engine started making a knocking sound, light came on. Accelerates and decelerates on it's own. Dealership will not provide a diagnosis in any way, but says complete engine replacement is the answer. Car has been at dealership for almost a month.
While driving on a major highway, my car went into limp mode topping out at 60 mph then decreasing before going back to 60. My check engine light was also blinking, not solid.
The issue started just before my vehicle had 60,000 miles on it and only occurred every once and a while but, now it happens more often. When braking at low speeds my car makes a hissing/buzzing noise and the pedal goes soft. We got to a dealership when it had 60,420 miles on it. The dealership had it for two weeks saying they have never experienced anything like this issue before. They even contacted Hyundai Tech to help them. No warning lights ever came on and that was my concern. Finally after two weeks they said my tone ring on my driver's front side was bad and causing a false 0 reading. When I asked why the warning lights didn't come on they told me everything was working like should. Then after I pointed out that they said it was reading a false zero they were like no that must have been a typo its reading four miles under the rest and that's causing the abs system to activate. I'm from Ohio so I know what my abs sounds and feels like when it activates. It's a pulsating feeling not a soft pedal. When my abs truly activates my traction control light comes on. As I stated no lights have ever come on. This issue causes longer stopping times. There hasn't been any accidents because my wife and I try not to drive it. It's going to a third shop to try and figure out the issue. Yes the vehicle is available for inspection.
While driving on the freeway my sunroof suddenly imploded sending glass everywhere. No warning whatsoever it was like a bomb went off out of nowhere. Nothing hit the car and temps were not high and it just imploded This is a serious matter and extremely dangerous. The pain and ringing in my ears is awful, glass went all over this is serious issue that can cause death and injury
We were driving and the engine light started flashing and buckling. The vehicle had been properly maintained with oil changes. We have oil changes receipts from our mechanic. Hyundai refuses to cover it under their warranty even though there are documented issues with the make and models of 2021 Hyundai Tuscons.
On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. It is very dangerous and it can cause a very bad accident....this has been an issue since I had bought the car 3 years ago...it seems to be happening more frequent
When going through Auburn, AL with speed limit of 70 mph my car engine started blinking on and off then my car dropped down only allowing me to go 60 Mph.
The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.
Vehicle has 36,300 miles. Engine stalled twice when shifting into reverse, MID displayed "BCW On, Check System." Continued driving home, vehicle experiences power loss (rpms drop to ~500) and electrical system sputters and sparking noises can be heard in the cabin momentarily when turning left or steering left for curves at speeds over ~20mph. Checked BCW sensor location in rear bumper for obstructions - vehicle is clean.
The vehicle experienced a catalytic converter efficiency failure that was confirmed by an authorized dealership in January 2025. The dealer indicated the catalytic converter required replacement; however, the replacement was not performed, and the vehicle was returned to service with an unresolved emissions defect. Less than one year later, the vehicle developed recurring emissions system failure, loss of power, drivability issues, and repeated warning indicators. The vehicle is currently out of service while additional components, including oxygen sensors and spark plugs, are reported to be affected. The manufacturer is declining to replace the catalytic converter and is attributing the condition to oil consumption despite the prior unresolved emissions failure. The issue has been confirmed by dealership diagnostics and has resulted in prolonged loss of use of the vehicle. This appears to be a continuing engine and exhaust/emissions system defect that was not properly remedied when first identified and may affect safe operation of the vehicle.
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at various speeds, the check engine warning light was frequently illuminated on the instrument panel. The contact had taken the vehicle to various independent mechanics and was informed that the engine was consuming an excessive amount of engine oil. The contact had taken the vehicle to a dealer for service, and upon inspection, the contact was informed that the engine needed to be replaced. The contact was provided with an estimate for the engine replacement. The manufacturer was notified of the failure but offered no assistance. The contact was initially informed that the vehicle was covered under warranty; however, the contact was later informed that there was no warranty on the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 89,000.
Around November 1, 2024 my 2021 Tucson check engine light came on. I had this checked out and was told by a mechanic that it was the Camshaft Sensor. I had this repaired and then on November 23rd while traveling to Ohio my Check Engine light started flashing and needed immediate attention. I was on the West Virginia Turnpike when this happened and it caused the car to go no more that 45 mph in a zone marked 65mph. We got this immediately checked out and repaired and then 4 days later the same thing happened while in Ohio. It was taken to Deihl Hyundai in Massillon, Ohio and they once again made this repair with video evidence of said repairs. Once again while driving at freeway speed on December 23rd my car experienced this malfunction. The same dealership fixed it once again with direction from Hyundai. I am concerned for this is an ongoing problem and could cause serious injury to myself or others in my vehicle if this would happen once again on a freeway.
There was a recall on this engine which I had updated the knock sensor campaign. While on the highway the engine light started flashing and the speed was reduced to 20 mph on a major highway. I had to almost cause a wreck to get off highway. The vehicle went into limp mode with no prior indication
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the failure had occurred while driving on a busy highway. The contact safely pulled over to the shoulder of the roadway. The vehicle was then towed to the dealer, where it was diagnosed with engine knock sensor failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the repair was not covered under an unknown recall due to a lack of maintenance records. The contact was advised to contact the Better Business Bureau. The failure mileage was approximately 60,000.
My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.
Oil Consumption problems
Crank sensor went bad and engine needs rebuilt
The driver side and center seat belts in the back seat don’t secure. The buckle just slides back out. They’ve apparently been like that since I bought the car in 2020 and just recently had a passenger in one of those seats.
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.
Panoramic sunroof spontaneously exploded when driving on highway. No warning. Sounded like a gunshot. Had to pull over on the highway and clean off as much glass as I could so it did not cause injury or damage to other motorists. Looks like many other Tucson owners are experiencing similar issues. Has not been inspected yet as dealerships and insurance are closed today.
I was contacted by Hyundai last year about a possible recall on my engine so I brought it in October 2023 to have it checked out. I was told that everything with the car was fine. Fast forward to last week 02-21-2024 and my engine starts shutting off while driving ON THE HIGHWAY? I have it towed to a new dealership in Jacksonville FL Jenkins Hyundai I believe. They inform me that it is indeed the engine and it will be replaced for free under warranty. However, it’s been over a week and the parts for the car are still not available. I have researched online and found I am far from the only one this has happened to. I was not given a loaner car and they did not offer to pay for my rental but I was told they would reimburse me. I was also told that they would just pay every week for a rental car for me but then I was later told that that was a flat out lie. After March 7th when the rental car I have is to be returned I can no longer afford a rental car and will not have access to reliable transportation. This could potentially result in me losing my job. This is unacceptable and Hyundai should be investigated and held accountable for selling cars they know have faulty engines.
The back trunk latch is failing to unlock. The button can be heard and sometimes it sounds as if the motor is whining. After attempting to unlock the trunk by removing the cover on the safety wire and pulling it, this action was unsuccessful.
September 15, 2023 while driving on the expressway my engine light came on. Vehicle towed to World Hyundai dealership and it was diagnosed as engine seized.
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
AIR BAG ON DRIVERS SIDE DID NOT OPEN SAME THING WITH MY 2019 ELANTRA 3 YEARS AGO
The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
I already replaced 3 catalytic converters and I am at 31000 miles. They finally decided to do an oil consumption test but it passed. The other day my car started shaking and my ignition coil and spark plugs were also bad which somehow is related to my engine issues.
The rear view camera is nonexistent at night, and I can't see a thing when parking.
March of 2021 I purchased a new Hyundai Tucson SEL. I have performed all required maintenance (at the dealer no less). In May of 2022 the dealer performed the recall Campaign 966. Since that time, my Tucson has had to go to the dealer 5 times for a P1326 code. This resulted in the check engine light flashing and the car going into protection or limp mode. The vehicle would not accelerate past 30 mph and would not exceed 2000 RPM. This has happened as I have accelerated from either a stop or while in traffic. As of yet the dealer has been unable to permanently resolve the problem. They have replaced the knock sensor. The dealer has replaced spark plugs. The dealer has also replaced the catalytic convertor. They also recently scoped the cylinders and cleaned the engine with pressurized engine detergent. In the days and weeks prior to the check engine light, I can always tell that failure is imminent. The gas mileage will slowly drop off during both highway and city driving. Additionally, I can feel through the gas pedal hesitations and slight rhythmic pulsing. Lastly, I can feel gradual power loss in acceleration and very slight hesitations in acceleration as well.
Recall Code 966 22-01-028H-1 Think and investigation is needed on these recalls. Apparently the engine can catch fire while the motorist is driving. I'm scheduled to drop my car off on the 9th and was told they may need to keep for 3-5 days. Thes vehicles should not be on the road at all and rental cars should be provided free of charge until the manufacturer works out all the problems
It appears after breaking, the brakes stick and the car won’t accelerate when pressed on the gas pedal.
Vehicle becomes unresponsive to the gas pedal after idling at a red light, acceleration is delayed for about 5 seconds. After the cars check engine light turns on and the vehicle begins to idle rough. Vehicle shakes randomly when coasting above 30mph and does not want to accelerate when pressing the gas pedal.
The contact owns a 2021 Hyundai Tucson. The contact stated that her right-hand thumb was jammed between the front driver's side door. The contact had to insert the fob key into the door's keyhole in order to open the door since the unlock button on the key fob and door button could not unlock to open the door. Medical attention was received for injuries sustained with a broken right-hand thumb and a 2-inch laceration. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 4,844.
Purchase new Tucson from Hyundai of Saint Augustine FL in April 2021, the vehicle worked fine. Then in July 2021 the vacuum assist brakes would not hold a vacuum after the engine was shut down, so when you went to start the vehicle it required excessive pressure on the brake peddle to clear the interlock before the vehicle would start. Took vehicle to dealer and told service writer that I thought it was the Check Valve leaking. After 2 hours service writer told me Tucson was ready and their technician did not find anything wrong and that there is no Check Valve. Drove vehicle home and the vacuum assist brake was still not correct so I filed a case with Hyundai USA (#18769467) about the problem and waited for them to contact me. When they contacted me they told me to take it back to dealer and they would fix the problem. I know enough about vehicles that use engine vacuum for power assist brakes have a check valve, so before I went back to dealer I looked up the part number (59139-2W000) vacuum intensifier, and the Hyundai patent (US7752841B2) which clearly shows a check valve. Went back to dealer in October as instructed by Hyundai and told the service writer the same thing I told him the first time. Waited 2 hours again and was told the technician did not find anything wrong and there is no check valve. I then showed him the part number and said that is the check valve. He said he would check with the service manager to see if Hyundai would cover the cost to replace the part and would call me later. Got the call and was informed that Hyundai would NOT pay to replace the part because the dealership technician did not find any thing wrong. How could the technician find anything wrong with a check valve when he said there is no check valve in the brake system. If the engine quit while I was driving I would not have power assist brakes which could cause an accident. I bought the part from different dealer & installed it, brakes work fine now.
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was running exceptionally well until a software update was applied at the dealership. Hyundai has no recalls / safety campaigns on file for my vehicle make and model and was adamant that no updates should have been applied. On or shortly after this time, vehicle performance became really poor. mpg per tank dropped to around 22 / 23 mpg highway (normally 27-29 mpg), acceleration performance was reduced, and it felt as thought vehicle had issues accelerating at time. Shifting on hills became an issue as well as the vehicle did not appear to properly shift into the next gear when necessary. I was notified after purchase of the vehicle that it should be parked outside of my garage due to possible fire concerns even though my vehicle was supposedly not affected. How was your safety or the safety of others put at risk? Lack of power / acceleration when needed affected getting onto the highway and shifting lanes. Vehicle rode almost like brake was being continuously applied and slowing down the vehicle at times. Lack of power and improper shifting almost caused an accident or two. Has the problem been reproduced or confirmed by a dealer or independent service center? No, dealer was unable to reproduce after a quick 10 minute test drive on flat land. I started keeping records and screenshots afterwards. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Hyundai refuses to contact me back regarding these issues. During this time, an email was sent globally indicating that Hyundai BlueLink would no longer support a feature that independently slowed / stopped vehicles in case of theft. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights have appeared on this vehicle.
Forward collision warning is set at "early", but I only get 1 out of dozen incidents where I feel the warning should be triggered. Often I had to hit the brake hard enough to cause chest pains for me & my passenger. So, the injury below is a minor one for now, but may easily become quite extensive.
TL* THE CONTACT OWNS A 2021 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Data synced from NHTSA on May 4, 2026