2025 Hyundai Tucson Complaint Log

Car would not go over 25 MPH.Had to pull to side of the road.I had to turn the car off and on then it ran normal.

Instrument cluster screen and HUD go entirely blank intermittently, for various lengths of time. Loss of speedometer is a safety issue. Also, have no idea of what other functions may, or may not be working. Dealer acknowledges seeing and servicing this problem for other owners. And Hyundai owners online forum report the same issue. Dealer has replacement component ordered, but not 100% sure of cause or solution. No warning whatever. First occurred shortly after purchase in July 2025, with less than 1000 miles on it.

My 2025 Hyundai Tucson had approximately 150 miles when the forward collision warning system has started to provide false warnings. The first event happened as I was pulling out of a parking lot where there was a dip in pavement between the lot and road. The dip in the pavement was interpreted as an object about to cause impact so my car automatically applied full braking. I almost got hit from the car behind me who was not expecting me to stop. Now my car has 406 miles on it and I routinely receive warnings about collisions due to nearby cars doing U-turns or cars which I will definitely not hit. A few times it has applied braking which has almost caused several accidents from cars behind me not expecting me to stop.

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 55 MPH, the contact attempted to switch lanes, and the Forward Collision Avoidance feature intermittently activated, bringing the vehicle to a complete stop. The contact started to experience neck pain from the consistency of the failure, but did not seek medical attention. The failure had occurred on several different occasions. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed that the vehicle was performing as designed. The vehicle was not repaired. The contact stated that she was concerned that the brakes would sustain damage over time due to the constant failures. The manufacturer was notified of the failure and stated that if the contact permanently disabled the Forward Collision Avoidance feature, the warranty would be affected. The failure mileage was approximately 8.

My entire dashboard goes black and I lose all directions and functions in car. It happens when driving often. Additionally after taking to dealership, it's getting worse. Now warning lights come on and stay on such as master warning lights, batteries, power steering, etc. AC shuts off, the car misses out when driving between 25 and 30 mph. The dealership told me it's not safe to drive.

We have had a suspension clunk since we bought this in April 2025. Something is loose in the right rear. They have replace the right and left rear shock mount, the right rear shock and it still persists. There is a clunk or grabbing noise when the brakes are applied as it almost comes to a stop, it appears to be in the front. This has not been found, the last mechanic that looked at this said all new vehicles do this.

Vehicle: 2025 Hyundai Tucson SEL Approximate Date of Incident: [XXX] Description of Problem: While driving at normal speed, the dashboard display and exterior lights suddenly turned off, then reset. The speedometer and warning lights disappeared, then reappeared after a few seconds. This has happened once and I am concerned for my safety, especially if driving at night or in traffic. This issue has been reported by several other owners online, and it appears to be a widespread electrical or software fault. I am requesting that NHTSA investigate and Hyundai issue a recall or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.

The screen display in front of the driver showing speed, gas level, warning signals, traffic lane departure alerts goes blank and flashes on and off. Sometimes no screen at all for miles. At times all warning signals are lit up for many miles. This is an ongoing problem that has not been fixed over 3 visits soon to be 4.

-The center display screen system failed. The screen intermittently glitches, strobes, freezes or goes completely black while the vehicle is in operation. This screen controls GPS/Navigation, backup camera display, vehicle settings and warning alerts. The vehicle and system are available for inspection upon request. -The failure creates a significant safety risk. When the screen blacks out or strobes, I lose access to navigation, backup camera visibility, vehicle alerts and system controls. The strobing/glitching is distracting and unsafe while driving, and the loss of display during driving and parking maneuvers increases the risk of collision or injury to myself, passengers, pedestrians and other vehicles. -Yes, the vehicle has been brought to an authorized Hyundai dealership 5 separate times for the same issue. This dealership has attempted repairs, replacements, and troubleshooting of the screen system but the problem continues to occur. -Yes. The vehicle has been inspected multiple times by authorized Hyundai dealership service departments acting on behalf of the manufacturer. Hyundai corporate has also been contacted regarding the unresolved defect. -The primary symptom is sudden screen malfunction without warning, including flickering, strobing, freezing or complete black out. There are no consistent warning lamps prior to failure. The issue first appeared in August 2025 and has continued intermittently since that time. No collision, accident, injury or property damage has occurred as a result of this malfunction.

On two occasions, the dash lights kept blacking out, along with the Heads Up Display. On my way to the dealer for a maintenance appointment, all of the emergency lights came on and would not go away. After parking at the dealer service center, I told my service rep what happened, and when she restarted the vehicle, the lights were still on. I was immediately given a loaner. After making the repair, the mechanic asked to keep the vehicle to drive for a few days to make sure the problem didn't come back. I know these problems can reappear, even after they are fixed. I don't want to drive the car if the safety lights are all illuminated, but I also don't want to be stuck someplace without transportation.

On Friday, [XXX], around [XXX] PM while traveling home my dashboard lights on the instruments panel and windshield pop up display were out, then back on, then out again, and then back on. On Saturday, [XXX], I traveled to another area about an hour away and all was fine, but on the way home it went out at least 12 times. Sometimes the dashboard light would come back up but not the pop-up display. When these go out I can not see my speed or any alerts that may possibly come up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument turned blank for several seconds. The contact stated that the failure had recurred several times while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,300.

2025 Hyundai Tucson SEL Convenience The car is equipped with FAW Forward Attention Warning System which is supposed to give a warning if the driver's focus is diverted from looking at the road. The problem is that while driving in what Hyundai calls HDA (Highway Driving Assist) which activates when the car is placed in adaptive cruise control (cruise control that keeps the vehicle at a set speed and distance from the cars ahead) and lane driving assist (driving assist to keep the vehicle centered in the lane) the car issues far too many false warnings telling the driver to "keep your eyes on the road". While in HDA, the car monitors the driver's eyes and head position using a driver facing camera, part of the FAW (Forward Attention Warning system) or DDMS (Direct Driver Monitoring System) to assure the driver is focused on the road ahead. However, in the 2025 Hyundai, this system is so flawed that the car is practically undrivable in the HDA mode with cruise control and lane driving assist engaged issuing too many false warnings, that the driver is not focusing on the road. The multiple warnings, in some cases every few seconds, is extremely distracting taking the driver's attention away from safely controlling the vehicle. The system which is intended to make the vehicle safer is instead such a distraction it makes the car unsafe due to the constant false warnings requiring driver attention to address them and away from safely operating the vehicle.

I was traveling on [XXX] in Nashville. There was a motorcycle speed trap on the right shoulder so I moved over to the left. The car in front of me also moved to the left and my car slammed on the brakes and came to a complete stop on the highway. I was badly rear-ended causing $12,500 in damage. This has happened 2 other times to me since then. This seems to be a consistent problem with the 2025 Hyundai Tucson. I'm fixing my car and selling it as I don't feel safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Automatic brakes are deploying with no apparent hazard.

The message “Consider taking a coffee break” will pop up just 15 minutes into a trip. This message beeps prior to flashing on the screen which causes us to take our eyes off the road to determine what is beeping and continues to “alert” us often during our travels. Hyundai has not provided a way for this warning to be deactivated. Hyundai has way too many messages beeping and appearing on the screen that causes distractions and has not provided a way to turn them off. As for the speed control, my ophthalmologist suggested I wear dark sunglasses due to issues I have in bright sunlight. The speed control will actually turn off if I wear dark sunglasses because the onboard camera cannot see my eyes. Also, the speed control will turn off if I’m making a turn and my arm gets in the way of the camera. This is extremely dangerous that the speed control just stops. We also will get beeps and a message on the screen if the camera cannot see our eyes, even when we are looking straight ahead. Again, this causes us to see what is beeping and what the message says. This is a distraction that causes us to take our eyes off the road. Terrible design.

Forward lane collision warning is dangerous. It fully stopped on the freeway during traffic and other times because it thinks im going to hit another car when I was rolling no foot on pedal.. there is no permanent way to turn it off. Has to be drone each drive. Dangerous and almost caused me to get into accidents

Several times now the Forward Collision Safety has activated and the car came to an abrupt stop. The car in front of me was braking and I was lightly tapping the brake pedal when out of nowhere the car started shuttering and came to a complete stop. This definitely scared me and I was relieved that the car behind me did not rear end me. I was not going fast by any means and I did not slam on the brakes as there was no need to. The Forward Collision is not a safety feature. This is a real problem and now I am scared of this braking design. I now deactivate this feature every time I turn the car on because there is no way to permanently dismantle this. Hyundai needs a recall to correct this.

My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai consumer affairs. They had an inspector go inspect the vehicle and followed up w a letter stating the vehicle did as it was designed to. The vehicle was deemed a total loss from my insurance company. It is currently sitting in impound and unsure if it is available for future inspection. There was zero issues with the vehicle prior to this incident other than a stone chip to the windshield that was due to be replaced. This vehicle was only 5 months old.

1. 2 Sundays ago the car just slowed to almost a stop while driving. The radio turned off and the lights on dash came on. Took to service next morning and of course they couldnt duplicate problem. 2. Last week, the radio blacked out.

The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights illuminated. The contact stated that the failure was intermittent and occurred while driving at various speeds. The contact stated that occasionally the failure lasted for 20 minutes before the instrument cluster returned to normal function. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coaxial cable needed to be adjusted. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and informed the contact that the instrument cluster wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

Subject: Ongoing Electrical and Safety Issues with 2025 Hyundai Tucson Limited Complaint Description: I am reporting a recurring and serious safety issue with my 2025 Hyundai Tucson Limited. I am the original owner and purchased the vehicle brand new, directly off the truck. It has now been to the dealership four separate times for the same persistent “Check User Authentication” electrical issue. Most recently, the driver display screen went completely blank while driving and flashed a green “No Signal” warning. This made it impossible to see speed, warning indicators, fuel level, or other critical driving information. Losing all visibility of this data while in motion is extremely dangerous and creates a serious safety risk. The dealership first said it was caused by loose coax cables from the factory, but the problem continues. I also experienced a sudden, complete electrical failure while driving. The instrument cluster and infotainment shut off, speakers went dead, and all charging ports lost power. The Head-Up Display (HUD) also failed during this same event. Restarting the car temporarily restored function, but the failure happened randomly and without explanation. The air conditioning system now loses power and restarts while driving. The dealership has had the vehicle for over a month with no resolution. Hyundai corporate is involved with multiple case numbers, but no permanent fix has been found. The most alarming event was when every major dash warning light came on at once: ABS, Power Steering, Traction Control, Stability Control, AFS, EPB, and Battery. These lights stayed on even after shutting off the vehicle and fully drained the battery. These repeated failures pose a serious threat to driver and passenger safety. I request that NHTSA investigate these issues, as they may affect more 2025 Tucson models.

Driving through a green light, no car in front of me, collision avoidance activated and applied full brake. If a car had been close behind me I would have been rear ended.

The engine auto-off system kicks in too fast after stopping the vehicle creating a hazard that other vehicle may crash with my car as the engine start again is too delayed in my car after releasing the brake pedal.

Car slams on the brakes while under controlled stopping. This has happened on a few occasions. Reported it to the dealer service department and was told it has happened to them and suggested that I turn off that option.

Every time there is morning condensation/dew or rain, my front collision warning does not work. A notification pops up, the symbol comes onto the dash and it takes a good 3-5 minutes depending on the severity of the weather to have the symbol and notification go away and work. Also, 98% of the time when my car was preset to turn on, the emergency brake automatically engages every time I get into the drivers seat.

INTERMITTENT FLICKERING ON AND OFF OF THE CARS DIGITAL GUAGES AND HEADS UP DISPLAY. NO KNOWN CAUSE OR CORRELATION. DEALERSHIP UNABLE TO DETERMINE CAUSE.

Consider taking a break (coffee cup icon) continues to notify even if vehicle is correctly in lane. MAJOR DISTRACTION, have to constantly check instrument cluster. Even with lane assist OFF, issue still continues.Hyundai needs to upgrade software. On 2025 Tuscon sel model no way to turn notification off. On a 6 hour trip,notification went off every 4-5 minutes on interstate driving.

The following problems began 5 months ago, 8 months after purchase with about 4770 mileage and current mileage of about 7623: Multiple occurrences of Check Engine light coming on, sometimes setting DTC code, but often not setting code. Multiple occurrences of Crash Warning light coming on; It may have set a code or codes, but usually not. I think neither dealer was able to reproduce these 2 intermittent problems. Engine light, so far, has not occurred since it was traced to faulty connectors. As far as I know, the Crash Warning light has not come on since the dealer reduced front camera sensitivity. Also, for the past 5 months there has been intermittent, engine miss, skipping or cut-out. As of this writing it still occurs while driving and will lurch or buck if it happens under acceleration This is not frequent, but it happens erratically and it may happen only once or a few times in one day or several days between. This has not set a DTC code as far as I know; I think the following may be related to the skipping. Once, while coming to a stop, the engine stopped or almost stopped; it bucked when it happened, but continued to run. All warning lights came on for a second or two, then went off, except 3 warning lights and the warning triangle. Although the engine was running, the tachometer and speedometer read Zero. The engine bucked as I slowly drove into a parking lot, then I restarted the engine; it seemed ok, then. About 3 weeks later, while driving at slow speed, just as I took my foot off the brake and was about to accelerate, the engine quit. When the engine quit, the audible Crash Alarm went off with a message saying the engine was not running, press the start button. I started the engine, it did not have normal power. I stopped, restarted the engine and it seemed ok. I have been to the dealer several times because of these problems; dealer is still troubleshooting the last incident. This could cause an accident, especially if it occurs at a higher speed.

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving and attempting to slow down, the Forward Collision Avoidance: Automatic Emergency Braking system activated, bringing the vehicle to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200.

The forward attention warning system uses a camera on the steering column. It goes off constantly while wearing my required glasses. Hyundai nor the dealership will turn off the sensor. There are over 10,000 complaints for this issue and Hyundai will not correct the issue. The system will automatically adjust the speed and brake in the vehicle without the driver. I almost had a wreck yesterday when it shut the car down when the camera couldn’t see my eyeballs while wearing my glasses. Something needs to be done. I’m thinking of filing a lawsuit against Hyundai as a class action. Please advise if you have any suggestions. Thank you

The contact owns a 2025 Hyundai Tucson. The contact stated while driving 24 MPH, the vehicle shuddered abnormally. After releasing the accelerator pedal and slowing down, the shuddering ceased. There were no warning lights illuminated. Additionally, the Auto STOP/START feature failed to activate as designed. The vehicle was taken to a dealer where it was diagnosed and determined that the electric oil pump needed to be replaced. The vehicle was repaired but the failure persisted. The dealer then diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

Was driving at night and my lights went off and the radio turned off and right back on a second later. It’s like the system rebooted. Drove fine.

The vehicle, does not have a trunk latch in the car or button or on the keys, this is totally not safe and should be a requirement for people who drive these cars, that is totally unacceptable.. this definitely need to be recalled.. I just got this car and was not mad aware by dealership

I HAVE NO REAR TRUNK LATCH IN MY CAR OR KEYS, ITS DANGEROUS TO ONLY BE ABLE TO OPEN THE TRUNK WHEN U OUT OF THE CAR.. THATS DEFINITELY A SAFETY ISSUE, NOT TO MENTION I WORK FOR THE MILITARY AND CAR SEARCHES HAPPENS AND I CANT OPEN MY TRUNK FOR THEM...I CANT BELIEVE THAT THATS NOT EVEN A FACTOR IN THE CAR WHEN TH OLDEST OF MODEL HAVE TRUNK LATCHES AND KEY BUTTONS, I DONT UNDERSTAND IT AT ALL THIS NEED TO BE RECALLED

The Heads Up Display and Dashboard randomly go blank for up to to 20 minutes at a time. During this, all alert warnings appear on the dash, no turn signals work, no sensor warnings alarm - no warnings of obstacles, no miles per hour are visible.

Control screen keeps going randomly blank, for different periods of time, putting the driver at risk, because the vehicle information, including speed, lights, wipers, basically everything is displayed in this screen. Sometimes the sentence NO SIGNAL shows up. I had experienced several scary situations, specially in freeways when raining, you have zero driving information. The car has been to the dealership service 4 times, with different tentatives of repair, none of which worked. The last time my car was at the dealership service for 25 days and after 2 days the problem was back, even worse. Sometimes all the lights of the control screen light up, with no reason and keep on even after the car is turned off. This is our only car and we need it, but the car is absolutely unsafe and unreliable. I refuse to leave the car for a 5th time, Hyundai has no idea what the issue is and obviously cannot fix it. The lane assist is also malfunctioning, sometimes the warning system doesn’t work properly. Twice the car emergency brakes stopped the car abruptly without a reason to do so (no risk of collision, no car or object in front ). One of those times the car behind me almost hit me, because the stop was abrupt and for no reason. I have many videos and pictures, but apparently I cannot upload the videos in this form. I have the paperwork, but Hyundai refused to refund for the vehicle. I highly recommend an investigation, Hyundai is getting away with a very serious problem and someone will get hurt as a result of these issues. Thank you for the attention.

The engine dipstick plastic bottom presents an issue to remove dipstick. Dipstick must be wiggled or twisted as it is pulled up without force for removal. The engine head and block holes are not in perfect alignment. The concern is if the dipstick is removed by force the plastic on the end of dipstick could be broken off and end up in the oil pan. That could cause engine damage and a possible safety issue losing power. Hyundai National Consumer Affairs has been notified but states they cannot report a design complaint directly. They offered the NHTSA as a place to report this concern. This was also experienced on another same make/model car on dealers' lot.

This vehicle has had numerous problems since I leased it. To summarize, at times the vehicle randomly shifts out of the ECO mode, usually into the SNOW mode. The engine has also raced, hesitated, bucked, rattled and vibrated when trying to change gears. Sometimes, these actions are subtle and sometimes they are borderline violent. This happens more frequently when the engine is cold. Additionally, the AEB system has activated a number of times while in stop and go traffic, even though the vehicle in front was moving forward. On at least 3 of these occasions, i barely avoided being rear-ended by the vehicle following me. The final issue that I have noticed is a problem with the odometer. It has appeared to work normally most of the time, but I have noticed times where I didn't think the odometer accurately reflected the distance I had traveled. I was able to synch the odometer with the trip odometer on a local road that I was quite familiar with. The trip odometer registered 1.8 miles while the odometer only registered 1 mile traveled. All of these issues happened multiple times and are intermittent. I have had the vehicle to Hyundai dealers on 5 occasions, and they claim to have not been able to duplicate any of the problems that I have been consistently logging in to a "diary" that represents a list of when I have noticed these issues. I have been in constant contact with Hyundai, but they promised to send out a factory rep, then reneged, instead relying on the local service techs. Said techs had the vehicle for nearly 2 weeks, but only drove it for 16 miles (until I called AFTER a determination was made and they hurriedly drove it an additional 22 miles to give the appearance of a more complete exam), using less than a quarter tank of gas. To me, this wasn't a thorough exam and appeared to be a cover-up to avoid having to buy back the vehicle. Note: these problems have occurred on multiple occasions, therefore the date below is the lease date.

Attention warning... If you wear glasses that transition to dark, the system shuts down the car on cruise control. Numerous warning lights and bells. Take a break warning and sounds continuously popping up on the screen. There is no way to disable the eyes forward attention system. You cannot wear sunglasses as it can't see your eyes. I use my cruise control all the time. But the system shuts it down. This happens on all 2025 Hyundai equipped with the attention system.

This vehicle has a notification "Consider taking a break." It activates every 20-30 minutes, even though I am a safe driver. It is distraction to driving, whith is less safe than the warning itself. I would like for you to contact Hyundai to find a way to disconnect this, for they say it can not be disabled. Diosabling can be done on older models, but not newer models. I have a 2025 Hyundai Tuscon. It is a sfety hazard.

I was travelling southbound on a main urban street. I was approaching an interesting with a feeder road to a major freeway. I was in a line of cars making a right hand turn onto this feeder. Just before I was about to start turning right, the Tucson Hybrid suddenly and unexpectedly smalled on the brakes and I came to a full stop. I was HIT FROM BEHIND. There was minimal damage to the car that hit me. My car had damage to some plastic components on the bottom of my rear bumper. Total cost to repair this damage was 785. No insurance claim was filed.

I had the Car's instrument panel go totally blank in March 2025 on my new 2025 Tucson Hybrid while driving on my first long distance trip. I took it to my local Hyundai dealer to have the issue looked at upon my return home, but they could not replicate the problem and therefore could not help me. I had the exact same issue of the instrument panel going out again on my latest long-distance trip in December 2025. I have not taken it in for service since the first time this problem happened as they said they couldn't replicate it. It only has happened when driving long distances and not on any of my local driving.

The "consider taking a break" alert keeps alerting me constantly. There is no way to turn if off and it is very distracting. I am concerned it could result in an accident from the constant beeping and alerts.

In the middle of the screen, a notification to consider taking a break pops up and is very distracting and annoying even during normal driving condition. This feature makes the car less safe because it creates a distraction, especially on long road trips. There is no way to disable or turn the notification off on the vehicle.

I leased a brand new 2025 Hyundai Tucson on March 15, 2025, with fewer than 10 miles on the odometer. Shortly after driving an additional 10 miles, the vehicle’s screen malfunctioned, displaying burn-in and becoming non-functional. This issue significantly affects safety, as it renders the backup camera unusable during operation. The vehicle was first brought in for service on March 17, 2025, but the issue was not resolved. Subsequent service attempts were made on March 20, April 9, and most recently on April 11, 2025. As of today, the problem remains unresolved. The vehicle has been in the service center for approximately 15 days since the date of purchase. In addition to the defective screen, the vehicle failed to start on one occasion, leaving me stranded alone in a parking lot, stuck in accessory mode with the brake locked. The car has also exhibited alignment issues, consistently pulling to the left while driving, which has required two alignments since the purchase date.

I was following another car on an urban main street. We were approacing a red light, we were both slowing down and my Tucson Hybrid slammed on the brakes unexpectedly when we were close to the stop the stop light. There was no risk of me hitting the car in front of me. Fortunately, there was no car behind me.

I am filing a complaint regarding a serious safety malfunction in my 2025 Hyundai Tucson’s forward collision sensor, which caused an accident. I have owned this vehicle for only two weeks, and I believe this issue poses a risk to myself and other drivers. On February 25, 2025, while driving, the car in front of me stopped and made a U-turn. There was no imminent risk of collision, yet my Tucson’s forward collision sensor erroneously activated and engaged the automatic braking system. This caused my vehicle to come to an abrupt stop, resulting in a rear-end collision. I have documented the incident, including photographs, a police report, and insurance documentation, which I can provide upon request. This malfunction is extremely concerning, as a feature designed to prevent accidents instead directly caused one. If this issue exists in other Hyundai Tucson vehicles, it presents a severe hazard for drivers. I urge NHTSA to investigate this as a potential safety defect, determine if other similar complaints exist, and assess whether Hyundai needs to issue a recall or software fix. I also need guidance on whether there are any known remedies or if I should take my vehicle to the dealership for inspection. This issue must be addressed before it leads to more accidents. Please let me know if further information is needed.

-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents