2025 Hyundai Tucson Complaint Log

Regarding the forward collision warning. This system I feel is honestly scaring me and I am now turning it off whenever I start the car I was driving one day and a car abruptly stopped in front of me for a quick second but started rolling again rather quickly. I was slowing down, I saw the car stopping and before I could even react the car slammed on the breaks and completely locked the wheels up and I came sliding to a stop. It almost caused me to be rear ended which I am glad did not happen but again very close. I am also worried it may detect oncoming traffic and slam on the brakes I don’t like feeling that I’m not in control of the vehicle. This system in particular needs either disabled or looked over again

The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe.

The Driver Attention Warning system goes off very often - every 10-15 minutes. The warning is startling and makes one take their eyes off the road to ascertain the cause of the warning. There is no voice message - just a series of beeps. According to the dealer the DAW cannot be disabled by the owner.

There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.

There was an accident involving this vehicle where another vehicle pulled out in front causing a collision. There was damage only to the front of the vehicle which caused several malfunctions. Prior to the impact the break assist did not operate which may have prevented the collision but when the impact happened the seat belts locked in place and the driver side window would not roll down nor would the driver side door open. This seems to be a safety hazard as if the vehicle were on fire how would the driver be able to get out? The problem was reported to the dealer, with no resolution. I do have photos of the damage that can be available upon request.

I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cruise control if it's being used. According to several owners, this is common on newer model Hyundais and Hyundai either chooses not to or simply cannot fix this. My wife has notified Hyundai and is awaiting a response.

I have taken the vehicle to dealer every month since purchase . The light for the forward collision inside the RPM dial continues to come on as I driving . I have made several attempts with the dealer to fix this matter. The vehicle is new . It now has 13,696 miles on it now since purchase. I have a case with HYUNDAI of America . I left my vehicle with the dealer for a month of this time and I got my vehicle back , it had grey seats instead of black. My tires were different as there are rotated burn marks on the exterior of them . Something is wrong here . I am inheriting a problem that is not safe while driving . My understanding from reading about the forward collision light is deactivating while driving . How is this safe for the driver and occupants or others on the road .

Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure

Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem

We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought the car home and while it was parked facing the afternoon sun, we noticed that the entire windshield was speckled with thousands or more spots that greatly reduced the visibility. It was difficult to see through the windshield. We also noticed the same defect on the other windows, however, not as bad. We contacted the dealership and subsequently brought it into their service center for inspection. They confirmed the visibility defect and ordered a new factory replacement windshield and installed it. The replacement windshield, while not perfectly clear of spots, was acceptable for safe driving. The original windshield had such poor visibility in certain conditions that it would be hard to see anything, which would be hazardous while driving. We took possession of the car after the windshield replacement was completed but still feel that the spots on the other windows are a manufacturing defect but do not necessarily create a hazard. Along with employees of Earnhardt dealership, we looked at other brand new 2025 Hyundai vehicles of varying makes and models and observed the same windshield defect in many of the cars we looked at on their sales lot. This does not appear to be an isolated incident, but the dealership said that we were the first customers to bring it to their attention. We feel that knowing there are other cars on the road with diminished visibility that means drivers of those vehicles may not even be aware until conditions prevent them from seeing the road and their surroundings.

Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order.

Twice car is completely dead for 3 weeks car is at the dealership

There is a camera mounted on the steering column that is "supposed" to be a safety feature to tell you when you are not paying attention to the road. It gives you a picture of a coffee cup and says "consider taking a break" along with repetitive beeping. Unfortunately, if you wear sunglasses (mine are prescription), a hat, are too short or too tall it can go off repeatedly. It is extremely distracting and causes you to take your eyes off the road to see what's going on. On a 350 mile trip that I make often, it has gone off for a solid hour every 4 minutes! It averages about 30-40 times in that 5 1/2 hour trip. It also mutes anything that is playing through the infotainment system including directions. I have asked the dealer who says there is nothing they can do and it is a known problem. Hyundai says it is functioning as designed. I have also filed a report with Hyundai. A safety feature that causes distractions is not a safety feature! Also, the emergency braking has almost caused me to get rear ended on a number of occasions. I have been in the process of slowing down or braking when the emergency system kicks in and almost throws me through the windshield. Cars following at a reasonable distance have to slam on their brakes to avoid hitting me. Isn't this feature supposed to help you avoid accidents, not cause them

I crossed red light, truck coming from my left , I hit his car side , he hit my front car , my airbag didn't open although it is totally loss , despite the other car air bag opened