2013 Hyundai Veloster Complaint Log

2013 HYUNDAI HAD A CHECK ENGINE LIGHT POP ON SO WE TOOK OUR VEHICLE TO HYUNDAI DEALER IN DOUGLAS COUNTY GEORGIA. WE WERE ASKED SOME ROUND ABOUT QUESTIONS THAT MADE US SEEM SUSPICIOUS OF A PRE DIAGNOSIS FOR THE CAR. ONCE SITTING FOR 3 PLUS HOURS WE WERE TOLD IT WAS A CATALYST ISSUE .WE HAD THE CATALYTIC CONVERTER CHANGES JUST LAST FRIDAY. ITS WEDNESDAY AND THE CHECK ENGINE LIGHT IS ON AGAIN WITH ADDITIONAL SOUNDS COMING FROM THE ENGINE NOW.

THE KNOB ON TO THE AC AND HEAT IN THE VEHICLE BURNED OUT AND DOESNT WORK. ACCORDING TO MAIN WEBSITES, THIS ISSUE HAPPENS ALOT AND CONTINUES TO BE AN ISSUE FOR MANY EVEN AFTER IT'S BEEN REPLACED.

I HAVE A 2013, HYUNDAI VELOSTER. I WAS DRIVING APPROXIMATELY 65 MPH WHEN A LOUD BANGING NOISE STARTED AND THE CAR STARTED TO TURN OFF WITH ENGINE LIGHT FLASHING. I COULD HEAR SOMETHING BANGING AROUND INSIDE THE FRONT OF THE CAR AND THEN THE BLACK SMOKE STARTED UNDER THE HOOD/EXHAUST SYSTEM. I WAS ABLE TO PULL CAR OFF OF ROAD AND HAVE IT TOWED TO HYUNDAI WORLDCAR IN LIVE OAK TX. THEY WANT TO CHARGE ME $5000 FOR A USED ENGINE AND THAT QUOTE INCLUDES THE LABOR COST. HYUNDAI ALSO CONTACTED AND I REPORTED INCIDENT (DEALERSHIP DID NOT CONTACT HYUNDAI TO REPORT) WITH CASE # 16766796. MY CAR HAD APPROXIMATELY 126,000 MILES ON IT AND HAD NO INDICATIONS OF ANYTHING WRONG. IT WAS A TERRIFYING SITUATION AND SO UNEXPECTED, PLUS I HAD ALSO JUST MADE MY LAST CAR PAYMENT, SO NOW I OWN A CAR WITH NO WORKING ENGINE AND I AM BEING MADE TO PAY FOR IT EVEN THOUGH WORLDCAR ADVERTISES A LIFETIME POWERTRAIN WARRANTY, I AM THE ONLY OWNER FOR THE VEHICLE.

WHILE DRIVING IN THE HIGHWAY I HAD A BURN WIRE SMELL WHEN MY AIR CONDITIONER WAS SET AT BLOWER SPEED 4 AND IT STOP WORKING AT THAT SETTING. I WAS DOING DOME RESEARCH AND FOUND THE CONTROLLER HAS A TENDENCY TO GET BURN INDIDE DUE TO BE UNABLE TO HOLD THE BLOWER ELECTRICAL LOAD. I THINK THIS CAN TURN INTO A FIRE HAZARD. FOUND INFO IN FORUMS, YOUTUBE VIDEOS ETC. LOT OF PEOPLE IS DEALING WITH THIS TO THE POINT THEY REPLACE THE PART WITH AN ORIGINAL ONE AND THE NEW ONE GETS BURN AGAIN. THE CONTROLLER PN: 97250-2V010-BPD

I PURCHASED THE CAR ON MARCH 29, 2019 WITH 74,999 MILES ON IT. I DROVE IT FOR APPROXIMATELY 4,100 MILES AND HAD IT SERVICED WITH SYNTHETIC OIL AT THE DEALERSHIP I PURCHASED THE VEHICLE. MY NEXT SERVICE DATE WAS SET FOR 85,500 MILES. APPROACHING MY NEXT SERVICE DATE, I HEARD A KNOCKING SOUND COMING FROM MY ENGINE AND EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. I WAS DRIVING ON A STRAIGHT ON A SUBURBAN ROAD, AND HAD TO PULL OFF IMMEDIATELY. IF I HAD BEEN GOING FASTER, OR HAD NOT HAD A SPOT TO PULL OVER IT WOULD HAVE BEEN A WORSE SITUATION. THE CAR HAD 85,570 MILES ON IT AT THE TIME OF THE INCIDENT. I THEN TOOK IT DIRECTLY TO THE CLOSEST CERTIFIED HYUNDAI DEALER WHERE I FOUND RECALL 182 WAS OPEN ON MY VEHICLE. THIS RECALL DESCRIBES POTENTIAL PRE-IGNITION THAT CAN LEAD TO EXCESSIVE CYLINDER PRESSURE IN THESE ENGINES. WHEN THE SERVICE DEPARTMENT DIAGNOSED MY VEHICLE, THEY SAID THERE WAS SEVER LOWER ENGINE BEARING DAMAGE LEADING TO ENGINE FAILURE AND THAT IT NEEDED TO BE REPLACED. SINCE THERE WAS AN OPEN RECALL ON MY ENGINE, I ASSUMED THIS WOULD BE DONE BY THE MANUFACTURER, BUT THEY CLAIMED THAT THE DAMAGE WAS NOT DUE TO THE RECALL. EVERY DOCUMENT I SAW DESCRIBING SAFETY RECALL 182 DESCRIBES IT CAUSING PRE-IGNITION AND EXCESSIVE CYLINDER PRESSURE. FROM WHAT I KNOW ABOUT ENGINES AND HAVE RESEARCHED FROM OTHERS, EXCESSIVE CYLINDER PRESSURE CAUSES SHOCK WAVES THAT ARE SEEN TO US AS ENGINE KNOCKING. ENGINE KNOCKING IF LEFT UNCHECKED, CAN CAUSE SEVERE ENGINE DAMAGE. I DON'T SEE HOW HYUNDAI CAN MAKE A CLAIM THAT RECALL 182 IS NOT THE DIRECT CAUSE OF MY ENGINE FAILURE. THEY ACKNOWLEDGE THE POTENTIAL FOR DAMAGE IN THEIR STATEMENT. THEY ARE NOT DOING ENOUGH TO AMMEND THIS RECALL.

THE FAN SWITCH FOR THE HVAC QUIT WORKING, SO I TOOK THE CLIMATE CONTROL MODULE OFF TO SEE WHAT THE PROBLEM WAS AND NOTICED THE SWITCH ITSELF WAS MELTED AND BURNED, AS IF THERE WAS A FIRE AND/OR THE VOLTAGE IS TOO HIGH. THIS IS A SEVERE FIRE HAZARD AND SHOULD BE LOOKED INTO IMMEDIATELY. I AM NOT THE ONLY PERSON HAVING THIS ISSUE.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 70 MPH, A LOUD POPPING NOISE WAS HEARD. THE CONTACT NOTICED THAT A PISTOL FAILED AND WENT THROUGH THE ENGINE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COASTAL HYUNDAI (915 W NEW HAVEN AVE, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 16332370. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

THE PLASTIC STEERING COUPLER HAS BROKEN AND IS CAUSING A CLUNKING NOISE IN THE STEERING COLUMN. THIS IS THE SAME PART THAT WAS RECALLED ON THE SONATA AND ELANTRA BUT IT IS NOT COVERED UNDER WARRANTY BECAUSE IT IS A VELOSTER. THE VEHICLE HAD JUST 50,000 MILES AND THE PART HAS FAILED. THE DEALER KNEW EXACTLY WHAT THE PROBLEM WAS AND SAID THIS WAS A COMMON ISSUE

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY BALANCED THE FRONT DRIVER AND PASSENGER TIRES; HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED GREENWAY HYUNDAI ORLANDO (LOCATED AT 4110 W COLONIAL DR, ORLANDO, FL 32808, (407) 578-5337) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,300.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AFTER OPENING AND CLOSING THE DOOR. THE SUN ROOF WAS NOT STRUCK BY A FOREIGN OBJECT. THERE WERE NO INJURIES. DELANEY HYUNDAI (125A LENZ RD, INDIANA, PA 15701, (724) 465-9193) WAS CALLED AND NOTIFIED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO GET A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,105.

KNOWN MDPS RUBBER COUPLER FAILURE. STEERING HAS A CLUNK IN IT WHEN WHEEL IS TURNED LEFT OR RIGHT. THERE IS A TBS OUT FOR OTHER HYUNDAI'S HAVING THIS PROBLEM, BUT NOT THE 2013 VELOSTER.

I BOUGHT MY 2013 VELOSTER IN SEPTEMBER 2012. SOMETIME BETWEEN 2016 AND 2017(NOT QUITE SURE), MY PARKING BRAKES LOCKED UP WHILE PARKED. I HAD TO HAVE MY CAR TOWED TO HYUNDAI. HYUNDAI WANTED $900 PLUS TO REPAIR. MY CAR WAS PASS THE 60K WARRANTY SO I TOOK IT TO ANOTHER MECHANIC, WHO REPAIRED THE BRAKES BUT THEY NEVER WORKED. SO I DECIDED TO JUST DRIVE WITHOUT THE EMERGENCY BRAKES UNTIL LAST YEAR, 2019 WHEN THE BRAKE LIGHT CAME ON WHILE I WAS DRIVING. I COPIED AND PASTED THE FOLLOWING COMPLAINT POSTED BY ANOTHER HYUNDAI OWNER ON THIS SITE: REAR BRAKE CALIPERS STICK CAUSING THE TIRES NOT TO TURN SINCE THE BRAKES ARE ENGAGED THIS IS DUE TO THE CALIPER BEING. STUCK. THE DEALER FIXED MINE ON THE DRIVERS SIDE BUT NOW THE PROBLEM IS IN THE PASSENGER SIDE AND THEY REFUSE TO FIX IT BECAUSE THE CAR HAS 63280 MILES ON IT (3280) OUT OF WARRANTY. THE 2012 MODEL OF THIS CAR HAD THE EXACT PROBLEM AND WAS RECALLED BUT HYUNDAI REFUSES TO FIX MY 2013 FOR THE SAME PROBLEM. WHY. LOOK UP "VELOSTER STICKING BRAKES" ON THE INTERNET AND SEE THAT THIS IS A BIG PROBLEM AND HYUNDAI KNOWS ABOUT IT (2012) BUT REFUSES TO FIX THE LATER MODELS WITH THE PROBLEM LIKE MINE. THIS PROBLEM NEEDS TO BE RECALLED BEFORE THE BRAKES ON ONE OF THEM STICK AND CAUSE A WRECK. MY CAR HAS TWO HUGE WORN OUT SPOTS (MUST REPLACE) ON THE TIRE DUE TO THIS PROBLEM. PLEASE HAVE THIS PROBLEM FIXED BEFORE SOMEONE IS KILLED DUE TO INVOLUNTARY STUCK BRAKES. I ENCOUNTERED THE SAME THING, BUT MORE. LAST YEAR, 2019 MY BRAKE LIGHT CAME ON AGAIN WHILE DRIVING BUT SINCE I KNEW I HAD NO PARKING BRAKES, I DECIDED TO HAVE MY BRAKES CHECKED. BF GOODRICH CHECKED MY BRAKES AND REPAIRED MY REAR BRAKES BUT INFORMED ME THAT THEY COULD NOT FIX THE EMERGENCY PARKING BRAKES. IT COST ME ABOUT $900 AGAIN. I HAVE DOCUMENTATION OF THESE REPAIRS, BUT I AM UNABLE TO SCAN AND UPLOAD THEM NOW. PLEASE PROVIDE AN EMAIL ADDRESS SO I CAN SEND THEM,

THE TEMPERATURE CONTROL KEEPS MELTING I HAVE READ THEY ARE A LOT OF COMPLIMENTS ABOUT THIS FIRE HAZARD I HAVE REPLACED IT 3 TIMES BUT THE WORDING HARNESS IS BURNT

I HAVE HAD A CHECK ENGINE LIGHT COME OFF AND ON INTERMITTENTLY AND MY MECHANIC HAS BEEN UNABLE TO DETERMINE THE PROBLEM. NOW I HAVE TAKEN IT IN FOR AN OIL CHANGE AND THE CAR WILL NOT RESTART. CHECK ENGINE LIGHT IS ON AND FLASHING SEVERAL CODES. APPEARS TO BE SOME TYPE OF DAMAGE TO THE ENGINE . THERE IS A RECALL ON CERTAIN MODELS EQUIPPED WITH 1.6 TURBO ENGINE. RECALL NUMBER 182. I HAVE NEVER RECEIVED ANY NOTIFICATION OF THIS RECALL.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT EXPERIENCED A FAILURE WITH THE POWER STEERING AND STEERING COLUMN BUSHING. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND JERKED TO THE LEFT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO CORRECT THE FAILURE, BUT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE VEHICLE SUSTAINED TIRE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO F1 AUTO SALES (1336 FORT CAMPBELL BLVD, CLARKSVILLE, TN 37042, (931) 919-4744) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,990.

TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT PROPERLY ACCELERATE. AFTER STOPPING AND EXITING THE VEHICLE, FLAMES AND SMOKE WERE PRESENT UNDER THE HOOD COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THERE WERE NO POLICE OR FIRE REPORTS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT IT WAS COMMON AMONG OTHER VELOSTERS OF THE SAME YEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

STEERING WHEEL MAKING CLUNKING NOISES WHEN IT IS TURNED AND MESSED UP CLOCKS RING CAUSING THE VEHICLES AIRBAG LIGHT TO TURN ON

THE STEERING COUPLER ON MY VEHICLE IS FAILING. THIS IS A KNOWN PROBLEM WITH HYUNDAI AND KIA VEHICLES AND THERE HAVE BEEN RECALLS FOR OTHER MODELS, WHY HAS THERE NOT BEEN FOR MY VELOSTER?

THERE IS A STEERING CLUNKING NOISE AS WELL AS A "DEAD SPOT" IN THE STEERING WHEEL MOTION. THERE IS A LOSS OF CONTROL OF THE ACTUAL WHEELS WHILE THE STEERING WHEEL IS AT THE CENTER POSISTION. YOU CAN ROCK THE STEERING WHEEL BACK AND FORTH FROM CENTER AND THE WHEELS WILL NOT TURN. THIS IS A KNOWN PROBLEM FOR HYUNDAIS, AND HYUNDAI HAS EXTENDED ITS WARRANTY TO THEIR OTHER MODELS BUT HAVE EXCLUDED THE VELOSTER FOR NO REASON. THIS IS A ~$400 FIX AT THE DEALER SHIP FOR A KNOWN DEFECTIVE PART. TOTAL SCAM.

THE CLIMATE CONTROL/FAN SPEED SELECTOR KNOB MELTS AND BURNS OUT, CAUSING A POTENTIAL FIRE HAZARD. VOLTAGE IS TOO HIGH FOR THE MATERIAL THEY ARE USING AND THUS CAUSES IT TO MELT AND BURN OUT.

THE DRIVERS SIDE WINDOW DOES NOT COME BACK UP THE MOTOR ENGAGES AND WINDOW STUCK IN OPEN ALSO OCCURED ON THE PASSENGER REAR WINDOW

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT PULLED OVER AT A REST AREA AND THEN DROVE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,325.

STEERING COUPLER PROBLEM. SAME ISSUE ON THE ELANTRA AND SONATA HAVE BEEN RECALLED, BUT NOT ON THE VELOSTER. I HAVE READ OF MANY PEOPLE HAVING THE ISSUE WITH THE COUPLER ON THEIR VELOSTER. PLEASE HELP GET THIS RECALLED.

DURING A NORMAL DRIVE FROM WORK, THE CAR HESITATED TO ACCELERATE FROM SITTING AT THE RED STREET LIGHT AND WHITE SMOKE BEGAN TO COME OUT OF THE EXHAUST PIPE. THERE WAS NO SIGN OF CAR TROUBLE,NO ENGINE LIGHT INDICATOR NOR ANY KIND OF ACKNOWLEDGMENT THAT THERE WAS A PROBLEM WITH THE CAR. I IMMEDIATELY COAST TO THE NEAREST PARKING LOT WHICH WAS A HOLIDAY EXPRESS HOTEL. I THEN CALLED USAA AND REQUESTED TOW SERVICE TO HAVE TOWED TO SOUTH TOWNE HYUNDAI OF RIVERDALE, GA. ON MONDAY AUGUST 12, 2019. I EXPLAINED TO THE SERVICE REPRESENTATIVE OF MY ISSUE. HE CALLED TUESDAY MORNING AND ASKED AGAIN WHAT EXACTLY WAS THE ISSUE IN WHICH I EXPLAINED AGAIN. HE NEVER HEARD FROM THE SERVICE REPRESENTATIVE AGAIN. I CALLED TUESDAY LATER THAT EVENING, LEFT A MESSAGE AND NO CALL BACK. ON WEDNESDAY, I CALLED LEFT A MESSAGE WITH THE SERVICE MANAGER TO GIVE ME A CALL AND NO ONE CALLED. I WENT UP TO SOUTH TOWNE DEALERSHIP IN WHICH I WAITED AND UNTIL I ASKED A LADY WHO SAT IN AN OFFICE NEXT TO THE PARTS DEPARTMENT FOR HELP. SHE WENT TO THE AUTOMOTIVE GARAGE CAME BACK AND SAID THEY TOOK THE OIL PAN OFF SAW SHAVINGS AND NOTED IT WAS A BAD ENGINE AND THE COST WAS $2500.00 FOR THE ENGINE PLUS LABOR WHICH WOULD BE AROUND $5000 TO $6000 DOLLARS. I WAS SHOCKED BECAUSE I JUST PURCHASED THE VEHICLE LESS THAN A MONTH AGO AND HAD NOT DRIVING THE CAR 1000 MILES. I ASK IF ADDITIONAL TEST WERE PERFORMED SHE SAID NO BECAUSE THE TOOK THE OIL PAN OFF FIRST. THERE WERE NO DIAGNOSTIC READING, NO OIL CHECK, NO THROTTLE CABLE CHECK PERFORMED. I AM LOST BECAUSE NUMEROUS CARS ARE HAVING THE SAME ENGINE ISSUE AND THERE WAS A RECALL FOR 2013 HYUNDAI VELOSTER TURBO ENGINE EARLY THIS YEAR HOWEVER NOT FOR THE NON-TURBO WHICH IS EXTREMELY UNFAIR BECAUSE OF THE SHAVINGS FROM THE PISTONS WHICH IS NOT AN OIL CHANGE ISSUE NOR IS IT AN OWNER MAINTENANCE ISSUE AND THERE WERE NO WARNINGS OR SIGN OF TROUBLE.

TAKARA RECALL. AC SWITCH AND WIRES ARE BURNT, POSSIBLE ELECTRICAL FIRE.

WHILE DRIVING THE CAR ON THE HIGHWAY ENGINE SUDDENLY DIED. OIL LIGHT FLICKERED ON AND ENGINE MADE LOUD KNOCKING NOISES. TOWED CAR HOME. ENGINE MAKES KNOCKING NOISE UPON ACCELERATION AND OIL LIGHT FLICKERS ON. TOWED TO TWO DIFFERENT SHOPS WAS TOLD THERE WAS BOTTOM ENGINE DAMAGE. ENGINE WILL NEED TO BE REPLACED. QUOTED $5000. MILEAGE 122,000. OIL WAS FULL. IT IS NOT ONLY THE TURBO ENGINES HAVING THIS PROBLEM. CLEARLY THIS ISSUE NEEDS TO BE ADDRESSED.

WHILE GOING AT SLOW ROAD SPEEDS,ON A CITY STREET, IT THREW A ROD WITH NO WARNING. THERE IS ONLY 54,000 MILES ON THE CAR, WE HADN'T EVEN HAD A CHANCE TO TAKE IT IN FOR THE RECALL SOFTWARE CORRECTION, SINCE THEY JUST RECENTLY NOTIFIED US OF THAT. WE HAD NO WARNING SIGNS, AND THE OIL HAS BEEN CHANGED REGULARLY, THE LAST TIME BEING JUST A FEW WEEKS, BEFORE THIS INCIDENT. GIVEN THE NUMBER OF COMPLAINTS I HAVE FOUND, SOME INVOLVING VEHICLES WITH AS LOW AS 4,000 MILES ON THEM, AND THE LACK OF SUPPORT FROM HYUNDAI, I DO NOT THINK THEY ARE FULLY LOOKING INTO THE DANGERS OF THIS ISSUE, AND THAT THEY ARE NOT TAKING IT SERIOUSLY. IF WE HAD BEEN GOING FASTER, WHEN IT HAPPENED, IT WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT, SINCE THE CAR JUST SHUT DOWN WITH NO WARNING, AND ALL WE HEARD WAS SOME SUDDEN NOISE. THE CAR IS CURRENTLY WITH HYUNDAI OF RENTON/CARPROS. SO FAR, THEY HAVE REFUSED TO ACCEPT THESE OCCURRENCES AS BEING RELATED TO THE RECALL ISSUE FROM HIGH PRESSURE WEAKENING THE RODS, AND HAVE REFUSED TO HELP PEOPLE WITH WARRANTY REPLACEMENTS. WE CAN PROVIDE MORE INFORMATION, AND OIL CHANGE DOCUMENTATION, AND ETC., UPON REQUEST.

FAN BLOWER SWITCH NO LONGER FUNCTIONS ON SETTING 1 OR 2. SETTING 3 AND 4 WORK FOR NOW. A FAINT ELECTRICAL SMELL WAS DETECTED SHORTLY AFTER I CHANGED THE FAN SPEED.

CONTOL ASSY-HEAT, PART NUMBER 97250-2V010-BLH HEATS UP AND MELTS ALL SWITCHES AND WIRING AND CAUSES A FIRE HAZARD

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE CLIMATE CONTROL FAN SWITCH MELTED, WHICH AFFECTED THE FAN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (LOCATED AT 4400 E DIVISION ST, EVANSVILLE, IN 47715, (812) 473-4400) WHERE IT WAS DIAGNOSED THAT THE CONTROL FAN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,618.

MY SON WAS DRIVING HIS CAR WHEN IT LOST ALL POWER AND ENGINE BRAKED. WE HAD IT TOWED TO HYUNDAI WHERE THEY TOLD US IT WAS THE CATALYTIC CONVERTER. A WEEK LATER THE CAR DID IT AGAIN, THIS TIME ON A BUSY ROAD AND MY SON WAS LUCKY TO HAVE BEEN ABLE TO PULL OVER AND NOT GET HIT. THIS TIME HYUNDAI SAID IT NEEDED A NEW ENGINE. HYUNDAI COVERED THE ENGINE BUT MADE ME PAY ALL THE LABOR. NOT HAPPY, BUT IF IT MAKES THE CAR SAFE AGAIN THEN I DID IT. IT TOOK 6 WEEKS TO GET THE NEW ENGINE. GOT THE CAR BACK, GREAT. 2 MI THIS GO BY AND THE CAR DID IT AGAIN. THIS TIME THE CAR STARTED BACK UP. WE DROVE THE CAR TO HYUNDAI AND THEY SAID THERE IS NO PROBLEM AND NO FIX. COULD NOT LET MY CHILD DRIVE THE CAR ANY LONGER (IF THIS HAPPENED ON A FREEWAY GOING 60 MPH HE WOULD BE KILLED). WE GOT RID OF THE CAR THE NEXT DAY. WOULD LOVE THIS TO BE AN OBVIOUS RECALL (LIKE THEIR OTHER ENGINES AND THE TURBO ENGINE IN THIS EXACT CAR). I WOULD LIKE MY $$ BACK!!

VEHICLE START HAVING A LOUD NOISE COMING FROM THE ENGINE. IT HAS ALWAYS HAS HILT HE OIL CHECK ON TIME. NEVER RUN HARD.

THE AC/HEATER BLOWER SWITCH WAS REPLACED 2 YEARS AGO AND AS OF TODAY I REMOVED THE SWITCH FOR NOT WORKING AGAIN AND FOUND THE SWITCH AND BOX HAD MELTED AND CAUGHT FIRE. THIS IS A MAJOR FIRE HAZARD THAT HAS OCCURRED TO MULTIPLE PEOPLE.

I AM ON MY THIRD CONTROL HEATER ASSEMBLY (PART NUMBER: 972502V010BLH) - AFTER SEVERAL MONTHS THE FAN SPEED CONTROL BREAKS. IT TOTALLY FALLS APART INTERNALLY AND NOW I SEE WHY - APPEARS TO BE A HEAT ISSUE. I DO NOT FEEL SAFE IN THIS VEHICLE AS I COULD SEE AN ELECTRICAL FIRE STARTING, I HAVE ATTACHED A PHOTO OF THE CONNECTOR.

AIR CONDITIONER MOTOR MELTED INSIDE CONTROL KNOB. RESULT NO AIR CONDITIONED CAR.

WHILE DRIVING, MY STEERING WHEEL WILL BEGIN TO SHAKE. THIS HAS BEEN OCCURRING FREQUENTLY, DURING MOMENTS WHILE I'VE DRIVEN STRAIGHT AND HAVE TURNED. REGARDLESS OF THE POSITION OF MY WHEEL, IT HAS INCREASINGLY BEGAN TO SHAKE, AS IF THE WHEEL IS OUT OF PLACE. THE WHEEL HAS BECOME LOOSE. I VISITED A HYUNDAI DEALERSHIP, AND THEY IDENTIFIED THE ISSUE, RELATING IT TO A SMALL, PLASTIC PART IN THE WHEEL. THE DEALERSHIP TOLD ME THAT HYUNDAI ISSUED RECALLS FOR THIS EXACT PART IN OTHER HYUNDAI VEHICLES, JUST NOT THE VELOSTER. IT IS THE SAME PART IN OTHER HYUNDAI VEHICLES, ONE THAT HAS BEEN RECALLED IN THOSE MAKES AND MODELS, BUT HYUNDAI HAS YET TO ISSUE A RECALL FOR THIS EXACT PART IN THE VELOSTER MODELS. THIS ISSUE HAS MADE IT INCREASINGLY DANGEROUS TO DRIVE, AS THE DEALERSHIP VERBALLY TOLD ME THAT EVENTUALLY, THE STEERING WILL MAY DISCONNECT FROM THE VEHICLE.

THE OXYGEN SENSOR FAILED TO OPEN, CAUSING CATALYTIC CONVERTER TO CLOG RUINING EXHAUST MANIFOLD. REPAIR WAS MADE THEN LITTLE MORE THAN MONTH LATER ENGINE FAILED AGAIN THIS TIME WITH CYLINDER 3 FULL OF OIL AND RESULT IS RUINED ENGINE WITH NO SIGN TO WHERE THE FAIL CAME BESIDES SOFTWARE OR MANUFACTURER INTERNAL ENGINE ISSUE

THE AIR BAG MODULE (CODEB1346) IS NON FUNCTIONING IN 2013 HYUNDAI VELOSTER. MANUFACTURER NOR EXTENDED WARRANTY WILL NOT COVER AS THEY DEEM AIRBAG MODULE PART OF THE SEAT BELT CLAUSE. I WAS INFORMED THIS CAN CAUSE AIRBAGS TO NOT DEPLOY IN EVENT OF AN ACCIDENT. HYUNDAI IS NON RESPONSIVE TO INQUIRIES ABOUT REPLACEMENT. THIS IS A MAJOR SAFETY ISSUE AND, UPON INQUIRY TO OTHER VELOSTER OWNERS, THIS OCCURS VERY FREQUENTLY IN HYUNDAI VELOSTERS.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT TOOK THE VEHICLE TO JOHN O'NEIL JOHNSON HYUNDAI (2001 HIGHWAY 39 NORTH, MERIDIAN, MS 39301, (601) 621-5100) AND WAS INFORMED THAT A NEW AIR BAG WAS NEEDED AT THE COST OF $530. THE REPLACEMENT AIR BAG DID NOT WORK AND THE DEALER HAD TO ORDER ANOTHER ONE. THE NEW AIR BAG MALFUNCTIONED AGAIN SO THE DEALER ORDERED A SPRING FOR THE REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SPEED DECREASED AND SMOKE WAS EMERGING FROM THE TAIL PIPE, ENGINE AND THE VEHICLE STALLED. THERE WAS AN ABNORMAL HUMMING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 75,586.

I WAS DRIVING MY 2013 HYUNDAI VELOSTER TURBO ON A SMALL ROAD, AS I PULLED AWAY FROM A STOP SIGN I HEARD LOUD METALLIC GRINDING AND SCRAPING SOUNDS, THE VEHICLE LOST POWER AND I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. CHECKED UNDER THE VEHICLE AND FOUND OIL SPRAYING FROM THE ENGINE BLOCK. VEHICLE WAS FOUND TO HAVE A BLOWN ROD AND A HOLD IN THE ENGINE BLOCK AND WAS TOWED TO SUSSMAN HYUNDAI OF WILLOW GROVE PA WHERE I WAS INFORMED OF RECALL 19V-204 #182. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE NEEDED A NEW ENGINE DUE TO THE BLOWN ROD THAT LEFT A HOLE IN THE ENGINE BLOCK AND IT WAS LIKELY THAT IT WOULD BE COVERED UNDER THE RECALL. THE VEHICLE STAYED AT THE DEALERSHIP FOR OVER A WEEK WHILE PICTURES WERE TAKEN AND SENT TO HYUNDAI CORP, HYUNDAI DECLINED TO ASSIST WITH THE ISSUE SAYING THE VEHICLE WAS OUT OF WARRANTY. I CONTACTED HYUNDAI MOTOR AMERICA FOR FURTHER ASSISTANCE, I WAS TOLD TO LEAVE THE VEHICLE AT THE DEALERSHIP AND WAS GIVEN CASE #15862961 HYUNDAI MOTOR AMERICA HAS BEEN VERY UNRESPONSIVE. IT'S BEEN OVER 3 WEEKS WITHOUT ANY OFFICIAL NOTICE. I WAS LUCKY THAT THIS ISSUE DIDN'T HAPPEN AT HIGHER SPEEDS, I EASILY COULD'VE BEEN HURT OR KILLED DUE TO THE ENGINE MALFUNCTION. VEHICLE HAD 89K MILES WHEN THE ISSUE OCCURRED.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE OPERATING THE VEHICLE, THE SPEED SUDDENLY DECREASED AND THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY DUE TO LOW PRESSURE IN ONE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.

First the turbo stopped working n smoking. Took it to the dealer n they had it for a month.. Get it back one day later had to have it towed . Vehicle was there for another 2 weeks got it back and it started to smoke. I pressed on the gas pedal n the car wouldn’t move! The first time the turbo was supposed to be replaced I believe ever since it was sent there to be replaced it was never the same. I still have the car and it will not start. The turbo n engine are filled with oils .

27K MILES AND THE ENGINE BLEW. ALL SERVICES AND MAINTENANCE HAVE BEEN DONE ON TIME. FULL SYNTHETIC OIL CHANGE EVERY 3K MILES. NEVER ABUSED OR BEAT ON. LEFT A STOP LIGHT, NORMAL CRUISING THEN SMOKE, GRINDING NOISES AND LOUD CLUNKING. ENGINE LEAKED OUT COOLANT AND OIL. ENGINE BLOCK IS SPLIT.

DRIVING ON INTERSTATE, ALL LIGHTS FLASHED ON, ENGINE LIGHT REMAINED ON AND MY CAR STALLED AND WOULD NOT ACCELERATE. I HAD TO TAKE IT OUT OF DRIVE, PUT IT IN SPORT MODE AND THEN BACK TO DRIVE. IT WOULD SHAKE VIOLENTLY IF I WENT ABOVE 45 MILES AN HOUR, I WAS 130 MILES FROM HOME. THIS IS NOT FIRST TIME THIS HAS HAPPENED, HAVE MADE PREVIOUS COMPLAINTS

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS IF PIECES OF THE ENGINE WERE FALLING OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND A LARGE HOLE WAS FOUND IN THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO WEBB HIGHLAND HYUNDAI (9236 SOUTH INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 923-2277) WHERE THE VEHICLE WAS AWAITING SERVICE. THE CONTACT HAD NOT RECEIVED WORD ON THE DIAGNOSIS DUE TO THE UPCOMING HOLIDAY WEEKEND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Unknown. I was driving my car home after work and basically the engine blew a piston out of the side of the engine while going 20mph, was just driving normally them a loud boom sounded like I hit a pothole or something but their where no objects in the road. And in my review I seen a trail of oil and one the car stopped all the oil was dripping from the underneath the car. The car had been sending a check engine light/coil misfire. And from what I know the recall is for some type of misfire code. I got no help from the dealer as to why my engine blew up other than it was my fault I lost the car in a accident and don’t have it anymore but I put in 7,000-10,000 on a turbo system and refurbished engine. And I strongly believe it has something to do with the recall at hand But I had no choice at the time and the recall didn’t come to me till after I lost the car.

AC KNOB STOPPED ENGAGING AND ONLY FAN ONLY RUNS ON ONE SETTING ALSO THE REAR HATCH BUTTON STOPPED WORKING

TO WHOM IT MAY CONCERN, MY 2013 HYUNDAI VELOSTER STARTED HAVING ISSUES ON 5/14/19 SO I SCHEDULED A SERVICE APPOINTMENT FOR 5/16 AT MURDOCK HYUNDAI. DURING MY SERVICE VISIT I WAS NOTIFIED BY THE SERVICE DEPARTMENT THAT THERE WAS A RECALL (#182) ON MY CAR BUT THEY CURRENTLY DID NOT HAVE A FIX FROM HYUNDAI AT THAT TIME. MY CAR WAS PARKED FROM 5/16/19 TO 6/3/19 WHEN I WAS FINALLY ABLE TO TAKE IT BACK TO MURDOCK HYUNDAI TO HAVE THE RECALL ISSUE FIXED. THE SERVICE DEPARTMENT UPDATED THE DEFECTIVE SOFTWARE AND MY CAR DROVE PERFECTLY. THE NEXT DAY WHILE DRIVING MY CAR HOME FROM WORK IT STARTED HAVING THE SAME ISSUES AS IT DID BEFORE THE UPDATE. I CONTACTED THE DEALERSHIP AND THE SOONEST THEY COULD GET ME BACK IN WAS 6/7/19 SO AGAIN I WAS NOT ABLE TO DRIVE MY CAR. THE SERVICE DEPARTMENT INSPECTED THE VEHICLE AND DETERMINED THAT MY FUEL INJECTOR AND SPARK PLUG/COILS WERE DAMAGED AND NEED REPLACEMENT. ON 6/11/19 I SPOKE WITH A GENTLEMAN NAMED SEAN AT THE NATIONAL CONSUMER AFFAIRS FOR HYUNDAI REGARDING THE REPAIRS NEEDED AND I WAS TOLD THAT I WOULD RECEIVE A CALL BACK AFTER HE REACHED OUT TO THE SERVICE DEPARTMENT AND I HAVE NOT HEARD ANYTHING BACK. I SENT HIM A FOLLOW UP EMAIL ON 6/18/19 AND STILL NO RESPONSE. IT HAS BEEN OVER 30 DAYS SINCE THIS ISSUE BEGAN AND IT'S STILL NOT RESOLVED. I WORK FULL TIME AND HAVE BEEN RELYING ON PUBLIC TRANSPORTATION BECAUSE I AM NOT ABLE TO DRIVE MY VEHICLE WITHOUT CAUSING FURTHER DAMAGE. I DON'T BELIEVE THAT THE RECALL UPDATE FIXED THE PROBLEM AND HAS CAUSED DAMAGE TO MY VEHICLE. ANY ASSISTANCE YOU CAN PROVIDE IN RESOLVING THIS WOULD BE GREATLY APPRECIATED.

THE AIR/FUEL MIXTURE IN THE ENGINE CAUSED THE OIL TO BURN THROUGH FASTER THAN IT SHOULD, INCREASED PRESSURE AND CAUSED THE CYLINDER TO DAMAGE THE ENGINE. THIS RESULTED IN ME HAVING TO REPLACE THE ENGINE. THE ELECTRICAL SYSTEM CAUSED THE VEHICLE TO IDLE ROUGH AT LOW RPM, AND EVENTUALLY STALLED AT AN INTERSECTION ON A BUSY HIGHWAY. *TR