NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Hyundai Veloster. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
2013 HYUNDAI VELOSTER NON TURBO 39,000 MILES CATALYTIC CONVERTER FAILURE AND ENGINE FAILURE WHILE DRIVING. WHILE DRIVING THE VEHICLE ON A RURAL ROAD, THE ENGINE SHUT DOWN AND THE CAR LOST POWER. I NOTICED SMOKE FROM THE EXHAUST WHEN THE ENGINE SHUT DOWN. I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO DEALER WHERE IT WAS FOUND THE CATALYTIC CONVERTER HAD FAILED. IT WAS NOTED THAT THE ENGINE HAD A LOUD TICKING SOUND THAT IT DID NOT HAVE PRIOR TO THE CATALYTIC CONVERTER FAILURE. THE ENGINE IS GOING TO BE REPLACED WITH COST SHARE FROM HYUNDAI. THIS IS NOT A UNIQUE ISSUE AND HAS BEEN RECALLED FOR THE SAME EXACT SAME ISSUE IN THE KIA SOUL WITH THE 1.6L ENGINE. THIS ISSUE SHOULD BE ADDRESSED IN FULL BY THE MANUFACTURER.
MY VELOSTER TURBO CONSUMES BETWEEN 3-4 QUARTS OF OIL BETWEEN OIL CHANGE. I HAVE THE 100,000 MILE WARRANTY ON THE POWER TRAIN BUT THEY WILL NOT LOOK AT THE ENGINE UNTIL WE PREFORM A OIL CONSUMPTION TEST WHICH REQUIRES ME TO BRING THE CAR TO THE DEALERSHIP EVERY 1000 MILES IN ORDER FOR THEM TO LOOK AT THE ENGINE. I'VE BROUGHT IT TO TWO DIFFERENT DEALERSHIPS AND KEEP GETTING DIFFERENT EXCUSES AS TO WHY THIS PROBLEM EXIST. THE SHOP MANAGER EXPLAINED THE ISSUE THIS LAST TIME, SO THEY KNOW WHAT THE PROBLEM IS, THEY JUST WILL NOT FIX IT OR LOOK AT IT, UNTIL WE PERFORM THIS "TEST". IF WE CONTINUE AT THIS PACE MY CAR WILL BE OVER 100,000 MILES AND THE WARRANTY WILL BE VOIDED. I HAVE PERFORMED ALL OF MY OIL CHANGES ON TIME. HYUNDAI WILL NOT HONOR THEIR WARRANTY ON THE POWER TRAIN.
The contact owns a 2013 Hyundai Veloster. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 3 quarts of oil every 3,500 miles. Additionally, the contact stated that while driving at an undisclosed speed, she heard an abnormal sound and pulled to the side of the road. The contact stated that upon inspecting the engine oil level, there was no oil on the dipstick. The contact stated that the low oil pressure warning light failed to illuminate. The contact then pulled into the nearest gas station, where oil was added to the engine. The contact stated that the low oil pressure warning light had failed to illuminate while the engine oil level was low on several occasions. The dealer was notified of the failure and advised the contact that the low oil pressure warning was designed to illuminate when the oil level was 2 quarts low; however, the contact stated that the warning light had failed to illuminate. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for an oil consumption test. The vehicle was not repaired. The failure mileage was approximately 80,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO WEBB HYUNDAI MERRILLVILLE (1000 81ST AVE, MERRILLVILLE, IN 46410, (219) 736-2277) WHERE IT WAS DIAGNOSED THAT THE TURBO WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,111.
WITHIN THE LAST MONTH MY VELOSTER HAD CATASTROPHIC FAILURE OF THE TURBOCHARGER. AFTER A $1200.00 REPAIR IT THREW 2 CONNECTING RODS THROUGH THE ENGINE BLOCK CAUSING ANOTHER CATASTROPHIC FAILURE AND AN IMPENDING $3000.00-5000.00 REPAIR BILL. THE CAR WAS IN MOTION BOTH TIMES.
I HAVE A HYUNDAI VELOSTER 2013. ON THE HWY HOME FROM WORK MY CAR SUDDENLY LOST POWER, I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD WHERE IT COMPLETELY DIED. UPON INITIAL INSPECTION IT SEEMED TO BE IN PART DUE TO THE BATTERY. WE REPLACED THE BATTERY AND . SWITCHED OUT THE ALTERNATOR TO TEST IT AND TOOK IT IN TO THE DEALERSHIP WHERE THEY CHARGED US 150 TO SUGGEST FACTORY PARTS IN ORDER TO DIAGNOSE IT. I REFUSED AND PUT THE OLD ALTERNATOR BACK ON AFTER IT TESTED CLEAR AND HECKED THE FUSES. THE MULTI FUSE FOR THE ALTERNATOR HAD BLOWN SO WE REPLACED THAT (MAKING IT DRIVEABLE) AND BROUGHT IT IN TO A DIFFERENT HYUNDAI SERVICE DEPT. THEY DIDNT CHARGE ME TO TELL ME THAT IT HAD BLOWN A ROD AND I NEEDED A NEW ENGINE. HYUNDAI IS REFUSING TO DO ANYTHING HOWEVER DID CALL THE SEXIST JERKS FROM THE ORIGINALLY HYUNDAI DEALERSHIP AND USED THAT INTERACTON AS BASIS TO SAY MY CAR IS FINE...
MY VELOSTER WAS AT 73K MILES WHEN ITS ENGINE WAS BLOWN UP. WHILE I WAS DRIVING SLOWLY ON A FAST-FOOD PARKING LOT, I HEARD A LOUD BANG, AND METAL CLANG FROM THE HOOD OF MY CAR. THE CAR LOST ITS POWER AND THERE WAS SMOKING COMING OUT FROM THE HOOD AS WELL. SO, I WENT TO POP THE HOOD UP. THERE WAS OIL SPLASHED ON THE ENGINE. I HAD TO GET THE CAR TOWED TO HYUNDAI DEALER TO SEE WHAT WAS GOING ON. I WAS TOLD IT WAS A BLOWN ENGINE ISSUE. I CAN'T BELIEVE THAT THIS HAPPENED TO ME. I HAD JUST BOUGHT THE CAR FOR 2 MONTHS FROM A DEALER. THE DEALER I BOUGHT FROM HAD THE CAR INSPECTED AND VERIFIED THAT IT WAS IN EXCELLENT HEALTH, AND EVERYTHING. I HAD NOT INSTALLED ANY AFTERMARKET PARTS OR TWEAKED ANYTHING ON THIS VEHICLE, BESIDES REPLACING A NEW SET OF TIRES. I REALLY HOPE THAT HYUNDAI WILL PROVIDE A REMEDY FOR THIS TYPE OF ISSUE SINCE IT WAS BASICALLY ITS PRODUCTION FAULT. I WOULD HAVE BEEN IN A MUCH WORSE SITUATION, HAD I BEEN DRIVING ON THE HIGHWAY OR HIGH SPEED. ALSO, I AM NOT THE ONE WITH THAT HYUNDAI HAD LEFT A BAD TASTE IN THE MOUTH WITH ITS ENGINE FAILURE.
MY DTR'S 2013 HYUNDAI VELOSTER WENT UP IN FLAMES QUICKLY AFTER STARTING TO SMOKE FROM FRONT OF ENGINE ON 4-14-19. DRIVING CONDITIONS WERE IDEAL AND SHE WAS DRIVING AROUND 65 M/H OR HWY 17, GETTING CLOSE TO 280. WE HAD JUST BOUGHT THE CAR FROM HYUNDAI DEALER IN FREMONT A FEW MONTHS PRIOR.
TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THICK BLACK SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE IT BECAME ENGULFED IN FLAMES. THE POLICE WAS PRESENT, BUT NOT THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A THIRD PARTY TO CONDUCT AN INVESTIGATION. THE RESULTS WERE NOT DISCLOSED TO THE CONTACT. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THERE WERE NO RECALLS FOR HER VEHICLE; HOWEVER, THE TURBO MODEL WAS UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY CAR BEGAN MAKING A WHISTLING SOUND AND STOPPED IN TRAFFIC. NO POWER JUST STOPPED.- I WAS DRIVING ON A FEEDER ROAD AT ABOUT 35MPH.
MILEAGE 114,000. A LOUD GRINDING AND "WHISTLE" NOISE BEGAN SUDDENLY WHILE DRIVING IN STOP/GO TRAFFIC. THE CAR ALSO STARTED SMOKING AND GENERATING A VERY PUNGENT SMELL. THE NOISE HAS GOTTEN WORSE. TURBO FAILURE, $2000.00 REPAIR. HYUNDAI CAN SIMPLY SAY I DIDN'T MAINTAIN APPROPRIATE OIL CHANGE RECORDS AND DENY ANY WARRANTY REPAIRS. RESEARCHING THE ISSUE REVEALED THE TURBO FAILING AS A VERY COMMON ISSUE WITH THE 2013 VELOSTER.
THIS HAS ACTUALLY HAPPENED MULTIPLE TIMES, EACH TIME WHEN TURNING.THE FIRST TIME WAS TURNING LEFT OUT OF A PARKING LOT, MY CAR REFUSED TO ACCELERATE, I HAD TO PUT IT INTO NEUTRAL AND THEN BACK INTO DRIVE, IT FINALLY STARTED DRIVING. THE SECOND TIME, WAS DRIVING AND TURNED LEFT INTO AN INTERSECTION AND IT JUST STOPPED. I HAD TO TURN IT OFF AND THEN ON AGAIN BEFORE IT WOULD MOVE. I AM LUCKY NO ONE WAS BEHIND ME. THE 3RD TIME I WAS NOT ALONE IN THE CAR AND AGAIN I TURNED LEFT INTO AN INTERSECTION AND IT JUST STOPPED. EMERGENCY BLINKERS ON AND AGAIN, I HAD TO TURN OFF THE CAR AND TURN IT ON AGAIN FOR IT IT MOVE. THE MOST RECENT WAS THIS MORNING WHEN I TURNED RIGHT AND LIKE BEFORE, IT JUST WOULDN'T MOVE. I HAD TO TURN EMERGENCY BLINKERS ON, AND TURN OFF AND TURN ON CAR AGAIN. LIVING IN A BUSY CITY WITH PEOPLE THAT ARE NOT PAYING ATTENTION ALL THE TIME, THIS IS REALLY STARTING TO BE WORRISOME.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY. ADDITIONALLY, OIL AND SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO COLUMBIA HYUNDAI (10981 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 878-1980) WHERE IT WAS DIAGNOSED THAT THE CONNECTING ROD BLOCK WAS DAMAGED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15648836. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 64,802.
I WAS DRIVING DOWN THE STREET AND THE ENGINE JUST STARTED SMOKING. I WAS ABLE TO PULL OVER AND I GOT IT TOWED TO THE MECHANIC AND THEY SAID IT WAS DUE TO TOO MUCH PRESSURE ON THE CYLINDERS THAT CAUSED THE ENGINE TO BLOW.. APPARENTLY THIS IS A RECALL NOW.. RECALL 182. I CAN NO LONGER MOVE THE CAR BECAUSE THE ENGINE IS BLOWN AS WELL AS ITS ABOUT $5000 TO FIX..
REAR LEFT CALIPER STICKING WHEN IN REVERSE. BACK LEFT TIRE DRAGS. DRIVING FORWARD IS FINE, NO ISSUES. START IN MARCH THIS YEAR (2019). NOT SURE WHY THIS ISN'T PART OF THE RECALL, AS I'VE READ SEVERAL OTHER COMPLAINTS AS WELL.
I HAVE HAD TO HAVE MULTIPLE ITEMS FIXED ON MY 2013 VELOSTER TURBO, I HAVE HAD THE FACTORY SPEAKERS REPLACED BECAUSE THEY HAVE BLOWN, HAD TO HAVE THE A/C CONTROL JOB REPLACED AND RECENTLY THE RED AIR BAG LIGHT HAS COME ON. MECHANICALLY IT HAS BEEN WORSE, AT 72000 MILES OR SO THE TURBO BLEW WHILE DRIVING AT NORMAL SPEED ON THE HIGHWAY. THIS WAS FORTUNATELY COVERED UNDER MY WARRANTY. I STARTED HAVING TO REPLACE SPARK PLUGS FREQUENTLY AS THEY BECAME COVERED IN OIL, THEN IN FEBRUARY MY ENGINE GAVE OUT. I TOOK IT TO THE DEALERSHIP AND THEY DID A COMPRESSION TEST AND TOLD ME I NEEDED A NEW ENGINE. I WAS OUT OF WARRANTY BY 5000 MILES SO I HAD TO BUY A USED ENGINE AND HAVE IT REPLACED, THREE MONTHS LATER I GOT A RECALL LETTER IN THE MAIL SAYING THE ENGINE MANAGEMENT SYSTEM WAS RECALLED.
HARD TO START, CONCERNED ABOUT ENGINE DAMAGE CHECK ENGINE LIGHT ILLUMINATED WITH CODE THAT GIVES FALSE INDICATION BECAUSE I HAVE REPLACED THE ALLEGED COMPONENT MANY TIMES.
THE 2013 HYUNDAI VELOSTER I PURCHASED HAS HAD AN ISSUE WHERE THE CAR EMITS A SULFUR LIKE SMELL WHEN ACCELERATING. THE SAFETY RISK IS A FAULTY ENGINE, AND POSSIBLE EXPOSURE TO DANGEROUS EMISSIONS. UPON SEEING THE CHECK ENGINE LIGHT APPEAR, I TOOK IT TO THE HYUNDAI DEALER FOR A DIAGNOSTIC. HYUNDAI INFORMED ME THAT THE CODES READ P0420 AND P0463. THEY RECOMMENDED REPLACING AND CATALYTIC CONVERTER AND FUEL SENSOR BUT DID NOT ASSESS WHY THE ISSUES HAVE OCCURRED. THEY REFUSED TO COVER UNDER WARRANTY, EVEN THOUGH I HAD PURCHASED AN EXTENDED WARRANTY WITH THE VEHICLE. THE CHECK ENGINE LIGHT THEN TURNED OFF SOON AFTER THE DIAGNOSTIC AND RAN OK OTHER THAN THE SMELL. THE CAR HAS BEEN REGULARLY MAINTAINED AT JIFFY LUBE FOR EACH NEEDED OIL CHANGES AND SERVICE. JIFFY LUBE EXPLAINED TO ME THAT THE VEHICLE HAS BEEN LOW ON OIL NUMEROUS TIMES SINCE THE ISSUE STARTED, DESPITE THE OIL LIGHT NOT ILLUMINATED ON THE VEHICLE. UPON FURTHER INSPECTION AT A DIFFERENT HYUNDAI DEALER WHEN THE CHECK ENGINE LIGHT TURNED BACK ON, IT WAS EXPLAINED TO ME THAT THE VEHICLES 3RD CYLINDER IS NOT FUNCTIONING CORRECTLY AND THAT I WOULD HAVE TO REPLACE THE ENGINE. HYUNDAI REFUSED TO COVER THE ISSUE FOR THE CATALYTIC CONVERTER, FUEL SENSOR, AND ENGINE. I SUSPECT THE FAILURE OF CATALYTIC CONVERTER AND FUEL SENSOR TO BE RELATED TO THE ENGINE, DESPITE THE INFORMATION PRESENTED AND THE SERVICE CENTERS. I FEEL THAT HYUNDAI HAS PUT MY SAFETY IN JEOPARDY BY REFUSING TO COVER THIS ISSUE DESPITE MY PURCHASE OF A WARRANTY THAT COVERS ENGINE PROBLEMS. INCLUDED WITH SUBMISSION ARE THE RECORDS FOR MAINTENANCE, THE ORIGINAL DIAGNOSTIC, AND THE SECOND DIAGNOSTIC. THE MAIN CAUSE IS STILL UNKNOWN AFTER PAYING FOR THE DIAGNOSTIC, THE DEALER DID NOT PROVIDE A DEFINITIVE EXPLANATION. KKB FLAGGED A VERY SIMILAR MODEL, SAME YEAR, MAKE AND ENGINE SIZE WITH REF. 19V204000 FOR ENGINE RELATED ISSUES CAUSED BY A SOFTWARE ISSUE.
WE TOOK THE CAR TO HONDAI BEFORE THIS RECALL ABOUT 3 MONTH AGO LEFT IT THERE FOR 3 DAYS THEY DID A DEEP CHECK UP ON THE ELECTRICITY SINCE THE CAR WON'T DRIVE NO RESULTS WERE FOUND AND THE CAR STILL NOT WORKING.
PANORAMIC GLASS IMPLOSION - WHILE DRIVING 70 PMH DOWN THE FREEWAY, THE CLOSED GLASS ROOF SECTION IMPLODED SENDING SHARDS OF SHATTERED GLASS THOUGHT OUT THE PASEENGER COMPARTMENT.
LAG UPON ACCELERATION. MULTIPLE CYLINDER MISFIRES. ALL REPLACED AND CONTINUE TO MISFIRE. TO MUCH OIL BEING EXPELLED THROUGH EXHAUST, REGULAR OIL CHANGE RECORDS AND DRIVE EFFICIENCY. POTENTIALLY RUINING TURBO AS WELL AS MOTOR. DEPLETING MPG.
WITH NO WARNING, AT LOW SPEED, HAVING TRAVELLED ONLY A QUARTER OF A MILE FROMTHE PREVIOUS LOCATION WHERE IT HAD BEEN PARKED FOR A COUPLE OF HOURS, THE ENGINE LOCKED UP IN THE MIDDLE OF A BUSY HIGHWAY, THROWING A ROD AND MULTIPLE CHUNKS OF METAL, AND POURING OIL ONTO THE HIGHWAY. THIS VEHICLE HAD BEEN WELL-MAINTAINED, AND HAD LOW MILEAGE FOR ITS AGE. IF THIS HAD HAPPENED AFTER THE MOTOR REALLY HAD A CHANCE TO HEAT UP, THERE COULD HAVE ALSO BEEN A FIRE. DEBRIS FROM ALL OF THE PARTS FLYING OUT FROM UNDERNEATH THE CAR COULD HAVE ALSO CAUSED INJURY.
MY WIFE HAS A 2013 HYUNDAI VELOSTER TURBO AND THE HVAC SYSTEM HAS STOPPED FUNCTIONING. AFTER INVESTIGATING THE MATTER I DISCOVERED A MANUFACTURER DEFECT WITH THE VEHICLE. THE POWER WIRE LEADING TO THE CLIMATE CONTROL MODULE OVERHEATED AND MELTED THE PLASTIC CONNECTOR AND DESTROYED THE CLIMATE CONTROL MODULE. THIS COULD HAVE STARTED A FIRE. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE IMMEDIATELY TO NOTIFY THEM OF THE ISSUE AND SO THAT THEY WOULD COVER THE REPAIR COSTS FULLY. I ALSO INFORMED THEM OF TWO OTHER ISSUES, ONE, THE STEERING WHEEL CONTROLS ARE MALFUNCTIONING AND TWO, ONE OF THE LED LIGHTS IN THE PASSENGER TAIL LIGHT IS OUT. I RECEIVED A CASE NUMBER FROM THEM, #15272744. I MADE AN APPOINTMENT AT LANCASTER HYUNDAI LOCATED ON MAIN STREET IN EAST PETERSBURG PA AND DROPPED THE CAR OFF. I ALSO INFORMED THEM OF ALL THE ISSUES AND MY FINDINGS (THIS WAS YESTERDAY 1/18/19). THIS MORNING (1/19/19) I RECEIVED A CALL BACK FROM SERVICE ADVISOR DAVID COREY WHO LEFT ME A VOICEMAIL STATING THAT HYUNDAI HAS DECLINED TO COVER THE REPAIRS AND TELLING ME TO COME PICK UP THE CAR. SINCE THEN I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE TO NO AVAIL. THIS ISSUE WITH THE CLIMATE CONTROL MODULE IS WELL DOCUMENTED ONLINE AND THERE HAS EVEN BEEN A RECALL FOR IT ISSUED BY HYUNDAI BUT FOR SOME REASON MY WIFE'S VEHICLE IS NOT INCLUDED IN THE RECALL. I HAVE UPLOADED PHOTOS OF THE DAMAGED CONNECTOR AND WIRING HARNESS AS WELL AS A PHOTO FROM ANOTHER HYUNDAI VELOSTER OWNER WHICH SHOWS THE RECALL FOR THE CLIMATE CONTROL MODULE. I AM THANKFUL TO GOD THAT THE VEHICLE DID NOT CATCH FIRE SINCE MY WIFE AND TWO YEAR OLD SON TRAVEL IN IT EVERY DAY. I JUST WANT HYUNDAI TO DO THE RIGHT THING AND COVER THE COSTS TO REPAIR THIS FACTORY DEFECT.
57,XXX MILES. WAS DRIVING ON HIGHWAY APPROXIMATELY 70MPH, ALL OF A SUDDEN ENGINE LOST POWER AND CHECK LIGHT ENGINE CAME ON. IMMEDIATELY PULLED OVER AND LISTENED TO CAR. LOUD ENGINE KNOCKING NOISE. NOT SURE EXACTLY WHAT IS WRONG BUT CALLING DEALERSHIP. TOOK TO LOCAL MECHANIC WHO SAID THEY WILL HAVE TO TEAR DOWN ENGINE TO SPECIFICALLY IDENTIFY PROBLEM. SOUNDS LIKE A COMMON PROBLEM, AND NOW WITH THE RECALL, SOUNDS EVEN MORE LIKE A PROBLEM.
MY STEERING WHEEL SHAKES CONTINUOUSLY WHILE DRIVING AND WHEN STATIONARY THE STEERING WHEEL MAKES THE SAME NOISES WHILE SHAKING BUT THE TIRES ARE NOT TURNING WITH IT. HAS BEEN HAPPENING A LONG TIME NOW.
I PURCHASED MY 2013 HYUNDAI VELOSTER IN FALL OF 2015 AS SECOND OWNER FROM WORLD HYUNDAI IN MATTESON, IL. IT HAD ROUGHLY 32,000 ON THE ODOMETER. AFTER TWO DECENT YEARS OF RELATIVELY TROUBLE FREE OWNERSHIP THE "ELECTRICAL GREMLINS" ATTACKED THE TRUNK RELEASE, THEN THE REVERSE CAMERA, THEN THE CLIMATE CONTROL KNOB. I WAS RELUCTANT TO TAKE THE CAR IN AGAIN BECAUSE I HAD SPENT MORE MONEY ON DIAGNOSTIC CHARGES THAN I HAD ON ITEMS THAT WERE COVERED. I LIKED THE VEHICLE AND METICULOUSLY MAINTAINED IT TO SPEC AS WELL. ON ONE OF THE COLDEST DAYS IN WINTER OF 2019, I WENT OUT TO START UP MY VELOSTER AND WAS TERRIFIED BY A LOUD METAL TICKING FOLLOWED BY RATTLING IN THE MOTOR. I IMMEDIATELY SHUT DOWN THE CAR. I WAITED A BIT THEN TRIED TO START IT AGAIN. IT WAS VERY BAD. I TOOK THE CAR TO THE CLOSEST HYUNDAI DEALERSHIP IN WHICH I DESCRIBED ALL THE ISSUES WITH THE CAR. AT THIS POINT THE VEHICLE HAS ROUGHLY 92000 MILES ON THE ODOMETER AND OF COURSE THE TELL ME THERE IS NOTHING THEY CAN DO BUT, REPLACE THE MOTOR FOR AROUND $4500 , SELL ME A NEW ONE, OR BUY IT IN TRADE. ONCE AGAIN I PAID OVER $430 IN DIAGNOSTIC FEES WITH NO COVERAGE OR HELP. LOOKED AROUND ON LINE AND FOUND THAT THESE VEHICLES HAS HAD ALL OF THE ABOVE ISSUES AND NO CLEAR SOLUTIONS TO ANY. I'VE ALSO NOTICED THAT ALL OF THE ISSUES I HAVE HAD WITH MY VEHICLE MANY OTHERS HAVE POSTED ON YOUTUBE, GOOGLE ETC., BUT NOT MANY HAVE FILED OFFICIAL COMPLAINT. COME ON PEOPLE! GET ON BOARD!
ENGINE FAILURE
6 SPEED MANUAL TRANSMISSION CLUTCH PEDAL DROPS TO THE FLOOR BY ITSELF AND DOES NOT DISENGAGE THE TRANSMISSION. CANNOT SHIFT INTO OR OUT OF ANY GEAR. HAPPENS AT RANDOM TIMES EITHER DRIVING OR PARKED ENGINE RUNNING OR NOT. IF I RAISE THE PEDAL BY HAND IT REMAINS UP AND THE CLUTCH AND THE VEHICLE OPERATES NORMALLY UNTIL THE NEXT TIME IT HAPPENS. VERY DANGEROUS IN TRAFFIC BECAUSE I CANNOT MANEUVER SAFELY CAUSING OTHER CARS TO TAKE EVASIVE ACTIONS TO AVOID ME UNTIL I CAN SAFELY REACH DOWN UNDER THE DASH TO LIFT THE PEDAL AND REGAIN CONTROL. REPORTED TO DEALER THREE TIMES BUT THEY REFUSE TO ADDRESS THE ISSUE BECAUSE THEY CAN'T MAKE IT HAPPEN AT WILL.
ON DECEMBER 18 2018, I BROUGHT MY CAR TO THE ALLEN TURNER HYUNDAI IN PENSACOLA, FL. FOR AN OIL CHANGE AND A CHECK ENGINE LIGHT ISSUE. IT IS NOW JANUARY 26 2019. DURING THE TIME THEY HAVE HAD THE CAR, THEY FIRST DIAGNOSED A BLOWN HEAD GASKET. AFTER REPAIRING THAT, THEY DETERMINED THAT THE ENGINE HAD A CRACKED BLOCK. THE CAR HAS LESS THAN 58,00 MILES ON IT. DOING RESEARCH, I'VE DISCOVERED THAT THIS ENGINE IS PRONE TO CATASTROPHIC ENGINE FAILURES THAT HYUNDAI REFUSES TO ACKNOWLEDGE. I EVEN CALLED AND E MAILED HYUNDAI USA FOR HELP, TO NO AVAIL. THE MANUFACTURER WARRANTEE TIMED OUT, BUT I PURCHASED AN AFTER MARKET WARRANTEE FROM ROUT 66 IN ARKANSAS.. UNFORTUNATELY, DUE TO THE REPORTING OF ISSUE TO THE WARRANTEE COMPANY BY ALLEN TURNER HYUNDAI, THE WARRANTEE COMPANY WILL NOT COVER THE REPAIRS.
AFTER COMING FROM WORK I NOTICED THAT MY CAR WAS SHAKING AND WHEN I ACCELERATED IT FELT LIKE IT WAS STRUGGLING. NEXT MORNING I TURN ON THE CAR AND IT DOES THE SAME. WHILE THE CAR REMAINS ON I OPEN THE HOOD AND I REMOVE THE ENGINE COVER. I NOTICE THAT THE WIRING IN THE ENGINE HARNESS IS PARTIALLY DESTROYED AND SPARKING. SOME PARTS START TO IGNITE AND I QUICKLY TURN OFF THE CAR AND PUT OUT THE SMALL LITTLE FLAMES. IF I HADN'T NOTICED I WOULD OF CAUGHT ON FIRE. MY 2013 HYUNDAI VELOSTER ONLY HAS 30,000 MILES. THIS IS CRAZY. I WENT TO THE DEALERSHIP AND THEY TOLD ME THAT MY PICTURES LOOK LIKE THE HYUNDAI SANTA FE'S ENGINE CAR FIRES!
STEERING COLUMN "CLUNKS" WHEN TURNING. THIS APPEARS TO BE A KNOWN PROBLEM WITH HYUNDAI MODELS AND IS A RESULT OF A COUPLER? ELANTRA MODELS ARE COVERED UNDER WARRANTY WHY NOT VELOSTER?
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE STARTED TO OVERHEAT AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO DUBLIN HYUNDAI (LOCATED AT 6015 SCARLETT CT, DUBLIN, CA 94568, (925) 803-7700) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. HOWEVER, THE COOLING FAN WAS REPLACED. THE CONTACT STATED THAT THE COOLING FAN WAS INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
AIR BAG WARNING CLUSTER LIGHT IS ALWAYS ON. THE HORN DOESN'T WORK.
RECEIVED NHTSA RECALL #: 19V-204, HYUNDAI RECALL #: 182 6 MONTHS AFTER MY ENGINE THREW A ROD/CYLINDER LEAVING THE VEHICLE INOPERABLE. I WAS DRIVING MY CAR AND IT BEGAN SHAKING UNCONTROLLABLY WHILE DRIVING TO WORK ON THE INTERSTATE IN ATLANTA.
THE RUBBER STEERING BUSHING FAILED, SAME PART THAT HAS A RECALL ON SONATA AND ELANTRA HYUNDAI MODELS. THE PART FAILED WHILE DRIVING ON A HIGHWAY
The engine in these vehicles is well-known for rod bearing failure taking out the entire engine, there is also a recall that states it can cause engine damage. Hyundai has recalled these engines for all years but 2013, and has left these owners out to dry. Dealers are quoting $15,000 to put in a USED engine with no guarantee it will not have the same problem. Hyundai of America refuses to help and tries to escape culpability because they voided the 100,000 mile warranty as I'm not the original ownew who also had a supplementary warranty. Engine failure has the obvious risk of a major safety issue, a dealer verifies the engine is in need of replacement, the engine has failed with no warning.
TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE MAKING A TURN AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE, BUT WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING AND CLUNKING NOISE AND THE VEHICLE STALLED. SMOKE EMERGED FROM THE VEHICLE AND OIL WAS IN THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED LEE HYUNDAI OF GOLDSBORO (304 N OAK FOREST RD, GOLDSBORO, NC 27534, (866) 789-1488), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15836168, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 121,000.
AS I WAS DRIVING MY 2013 HYUNDAI VELOSTER TURBO HOME FROM WORK ON 10/16/18, I PULLED ONTO THE FREEWAY ON RAMP AND BEGAN ACCELERATING. I FELT A LARGE SHUDDER/VIBRATION, HEARD A LOUD METALLIC BANG, AND SAW SMOKE BEGIN POURING OUT FROM UNDER THE HOOD AT ABOUT THE SAME TIME. I IMMEDIATELY PULLED OVER, SHUT THE ENGINE OFF, GOT OUT OF THE VEHICLE, AND POPPED THE HOOD. SMOKE BEGAN POURING OUT FROM THE ENGINE BAY. I OBSERVED THAT A MIXTURE OF OIL AND ANTIFREEZE HAD SPRAYED ON MANY OF THE ENGINE COMPONENTS AND WAS STREAMING OFF THE ENGINE ONTO THE PAVEMENT. I LOOKED UNDER AND BEHIND THE CAR AND FOUND INTERNAL ENGINE COMPONENTS SUCH AS PIECES OF THE ENGINE BLOCK, PISTON, WRIST PIN, ETC. I ALSO WAS ABLE TO LOOK UNDER THE CAR AND NOTICED THAT THERE WAS A LARGE HOLE IN THE ENGINE BLOCK WHERE AN INTERNAL COMPONENTS HAD SHOT OUT OF THE ENGINE AND THE OIL FILTER HOUSING WAS SNAPPED OFF OF THE ENGINE BLOCK AND DANGLING BY THE OIL LINE. AFTER RESEARCHING THE ISSUE ON THE INTERNET FORUMS, I FOUND THAT CATASTROPHIC ENGINE FAILURE WAS VERY COMMON FOR 2013 HYUNDAI VELOSTER TURBO CARS. THE FAILURES OFTEN INVOLVED INTERNAL ENGINE PIECES BLOWING OUT OF THE ENGINE, DESTROYING THE ENGINE, AND SPRAYING THE ENGINE AND GROUND DOWN WITH OIL AND ANTIFREEZE. I FOUND REPORTS OF APPROXIMATELY 20+ OF THESE ENGINE FAILURES ON THIS PARTICULAR FORUM (VELOSTERTURBO.ORG), BUT TO MY KNOWLEDGE THERE HAS NOT BEEN A RECALL BY HYUNDAI FOR THIS ISSUE. I RECOMMEND THAT THE NHTSA OPEN UP AN INVESTIGATION INTO THIS ISSUE AS THIS COMMON CATASTROPHIC ENGINE FAILURE CAN HAVE SEVERE SAFETY CONSEQUENCES DUE TO INTERNAL ENGINE COMPONENTS BEING EJECTED FROM THE ENGINE AT HIGH SPEED, ENGINES CATASTROPHICALLY FAILING AND CAUSING THE ENGINE TO LOSE POWER IMMEDIATELY WHILE THE VEHICLE IS BEING DRIVEN, AND THE RISK OF FIRE DUE TO HOT COMPONENTS BEING DOUSED IN OIL.
MY 2013 VELOSTER HAS 49,000 MILES AND IT APPEARS THE RUBBER FITTING INSIDE THE STEERING WHEEL HAS DETERIORATED. THE WHEEL SHAKES AND SHUDDERS VIOLENTLY. I'M UNHAPPY THAT HYUNDAI HAS ALLOWED OWNERS OF ELANTRAS TO HAVE THEIR VEHICLES REPAIRED UNDER A SERVICE BULLETIN, BUT VELOSTERS APPARENTLY DO NOT QUALIFY?
THE TRUNK LATCH HAD BEEN FAILING INTERMITTENTLY. I STOPPED AT A DEALERSHIP WHO OPENED THE DRIVER'S DOOR, AND BEGAN LOCKING AND UNLOCKING THE ELECTRIC DOOR LOCKS. THIS SOLVED THE PROBLEM AT THE TIME. I ASKED HOW PLAYING WITH THE LOCKS WOULD FIX THE TRUNK ISSUE. THE QUESTION WAS NOT ANSWERED. THIS SOLVED THE PROBLEM FOR A COUPLE OF YEARS. HOWEVER, THE TRUNK LATCH FINALLY FAILED PERMANENTLY. I COULD NOT OPEN THE TRUNK VIA THE EMERGENCY LATCH FROM THE IN SIDE. I WAS TOLD BY THE DEALERSHIP THAT THE ISSUE WAS AN ELECTRICAL ISSUE. HENCE, THE DOOR LOCK REMIDEY. MULTIPLE VELOSTER OWNERS HAVE REPORTED THE SAME WITH SOME YEARS BEING RECALLED. THE 2013 HAS NOT BEEN RECALLED AND THE DEALERSHIP QUOTED 400.00 TO REPAIR THIS DEFECT. I BOUGHT THE CAR NEW AND IT NOW HAS 50,000 MILES. I HAVE HAD MULTIPLE SAFETY ISSUES WITH THIS VEHICLE THAT HAVE BEEN RESOLVED BUT FYI-ISSUE WITH ABS KICKING IN DURING EVERY SINGLE BRAKE, EVEN IF AT A RED LIGHT. I BROUGHT THE CAR TO THE DEALERSHIP MULTIPLE TIMES FOR THIS ISSUE AND WAS TOLD IT WAS NORMAL. I WENT TO ANOTHER DEALERSHIP AND TEST-DROVE ANOTHER 2013 HYUNDAI VELOSTER. THE ABS ONLY KICKED IN WHEN APPROPRIATE NOT WITH EVERY SINGLE BREAK. WHILE PURCHASING TIRES AFTER A 3RD BLOWOUT ( 30, 000 MILES) THE TIRE COMPANY NOTICED SOMETHING WRONG WITH THE SENSORS TO THE ABS. THIS WAS RESOLVED BY THE TIRE COMPANY. IT'S CONCERNING THAT HUYNDAI WOULD NOT ACKNOWLEDGE THE ABS ISSUE. IN FACT, THEY DON'T ACKNOWLEDGE ANYTHING-- MY GPS NEVER WORKED CORRECTLY WHICH WAS REPORTED TO HYUNDAI AT LEAST 10 TIMES OVER A THREE-YEAR PERIOD. I FINALLY MADE A VIDEO OF THE MALFUNCTION- AS SOON AS I SUBMITTED THE VIDEO THE GPS WAS REPLACED IMMEDIATELY. PROBLEM BEING THE NEW GPS WAS THE SAME MODEL AS THE FIRST AND DOES NOT WORK EITHER. I NOW HAVE A VEHICLE WITHOUT A GPS AND WITHOUT A TRUNK THAT OPENS.
ENGINE BLOWN AT 125000, IN MOTION WHILE ACCELERATING UPHILL
THE HEATING CONTROL UNIT KNOB DOES NOT SET ON THE VARIOUS SETTINGS (1-4) AND DOES NOT BLOW HEAT OR AIR CORRECTLY. MANY PEOPLE HAVE HAD THIS ISSUE AND END UP HAVING TO REPLACE THE UNIT THEMSELVES. THE ISSUE IS THE CONTACTS GET BURNED OUT AND NO LONGER WORK. THIS IS A SERIOUS FIRE HAZARD AND I DONT KNOW WHY A RECALL HASNT BEEN ISSUED. IF YOU SEARCH ONLINE YOU WILL SEE NUMEROUS EXAMPLES OF WHAT I AM REFERRING TO. IF I REPLACE THIS MYSELF I HAVE TO RISK DAMAGING MY CAR OR ELECTROCUTING MYSELF AND PAYING FOR AN EXPENSIVE PART. THE OTHER OPTION IS HAVE A MECHANIC DO IT AND END UP SPENDING OVER 500$ FOR SOMETHING THAT SHOULD NOT BE MALFUNCTIONING. PLEASE INVESTIGATE THIS SERIOUS ISSUE AND DO THE RIGHT THING.
THE LATCH ON THE VELOSTER SEEMS TO GO OUT IT STILLL CAN HERE THE MOTOR WORKING BUT WILL NOT OPEN NO OTHER WAY TO OPEN THE HATCH FROM INSIDE MANY PEOPLE HAVE COMPLAIN ONLINE DON'T KNOW EXACTLY WHAT IS THE ISSUE CAUSING THE PROBLEM
WHILE DRIVING HOME MY CAR SUDDENLY CAUGHT FIRE. THE MANUFACTURE HAD JUST REPLACED THE FUEL IN INJECTIONS SYSTEM 2 WEEKS PRIOR.
DRIVING ON 60 FREEWAY WEST BOUND IN CHINO CA APPROXIMATELY 62 MPH AND SUNROOF JUST EXPLODED. SOUNDED LIKE A GUNSHOT. GLASS IMMEDIATELY FELL ON MY LAP AND PASSENGER SEAT AND REAR SEATS.
STOPPED AT A RED LIGHT WAITING FOR GREEN. WHEN GREEN WAS UP, I STARTED TO TRAVEL DOWN THE NEXT ROAD AND THERE WAS A HUGE BANGING NOISE AND MY CHECK ENGINE LIGHT WAS ON AND THE CAR ENGINE STOPPED. THERE WAS SMOKE COMING FROM THE HOOD AND PIECES OF METAL BANGING FROM UNDERNEATH THE CAR AND OIL SPEWING OUT FROM BEHIND ME WHILE I ROLLED TO A STOP. AFTER STOPPING, I POWERED OFF THE CAR DUE TO SMOKE STARTING IN THE HOOD, OPENED UP THE HOOD AND PUT OUT THE SMALL FIRE THAT STARTED. UPON FURTHER EXAMINATION, THERE WAS A HOLE IN THE SIDE OF MY ENGINE BLOCK. THE DRIVER BEHIND ME PULLED OVER TO HELP ME OUT AND WE RECOVERED PIECES OF METAL BEING ENGINE BLOCK, BROKEN IN HALF PISTON ROD, PISTON ROD PIPE THAT CONNECTS TO THE ENGINE ROD, AND A FEW OTHER PIECES OF METAL. I WAS LESS THAN 100 FEET AWAY FROM THE STOP WHEN I STARTED TRAVELING. AND LESS THAN 2 MILES FROM WHERE I LEFT WHEN I STARTED DRIVING. IT WAS A RESIDENTIAL STREET WITH A TOP MPH OF 40 MPH. I WASN'T EVEN GOING ABOVE 15 MPH WHEN IT BLEW. I WAS MAKING A LEFT TURN ONTO THE INTERSECTING STREET WHEN IT BROKE LOOSE.
TO MAKE A VERY LONG STORY SHORT, I HAD TO GET MY ENGINE REPLACED IN LATE 2017 DUE TO THE ENGINE THROWING A ROD. IT TOOK 3 MONTHS TO REPAIR BECAUSE THE DEALERSHIP WAS BEHIND DUE TO OTHER PEOPLE HAVING ENGINE MALFUNCTIONS. AFTER MY HUSBAND DROVE MY CAR OFF THE LOT, MY CAR WAS SOUNDING A LITTLE FUNNY, ALMOST LIKE A SUCKING NOSE THAT WE ENDED UP HAVING TO TAKE BACK TO THE DEALERSHIP TO HAVE THEM TELL ME THAT I NEEDED TO PAY A DIAGNOSTIC CHARGE EVEN THOUGH MY CAR WAS WELL UNDER WARRANTY LIMIT. I ENDED UP SPEAKING WITH THE MANAGER AND HE HAD THE TECHNICIAN LOOK AT IT TO ONLY BE TOLD IT WAS NOTHING ENGINE RELATED EVEN THOUGH MY ENGINE LIGHT WAS ON! A FEW MONTHS AFTER THAT, MY CAR STARTED LOSING POWER AND WAS INOPERABLE. I HAD IT TOWED TO THE SAME DEALERSHIP ONLY TO BE TOLD THAT I NEEDED ANOTHER ENGINE REPLACEMENT DUE TO LOW PRESSURE IN ONE CYLINDER! THE DEALERSHIP TOLD ME THAT I WOULD BE RESPONSIBLE TO PAY SINCE THEY ALREADY TOOK CARE OF IT THE FIRST TIME. WE ALSO FOUND OUT THAT THROUGH OUR ADVISOR AT THE SERVICE CENTER DEALERSHIP THAT SHE HAS AN EMAIL STATING THAT FAULTY PARTS WERE USED DURING THE FIRST ENGINE 'REPAIR'. ME AND MY HUSBAND HAD TO LEAVE MY CAR AT THE DEALERSHIP SINCE IT WAS NOT DRIVE-ABLE AND THEY ENDED UP SELLING THE VEHICLE AT AUCTION FOR $1700 IN FEBRUARY 2019. DURING THE SAME MONTH A RECALL WAS ISSUED ON THE VEHICLE. I HAVE A RECALL NUMBER AND HAVE SPOKE TO 3 DIFFERENT DEPARTMENTS TO SEE WHAT I CAN DO TO RESOLVE THE BALANCE I HAVE LEFT TO PAY ON THE CAR OF $8710. I KNEW THERE MUST HAVE BEEN AN ISSUE SINCE THE LAST FEW TIMES I'VE WENT TO THE DEALERSHIP THERE WERE A LOT OF VEHICLES NEEDING ENGINE REPLACEMENTS. THIS HAS BEEN FRUSTRATING TO DEAL WITH THE PAST FEW YEARS AND IT'S AFFECTING MY CREDIT AND I NEED IT RESOLVED ESPECIALLY SINCE THIS WAS NOT OUR FAULTS AND WE WERE DENIED THE USE OF THE WARRANTY WE WERE PAYING FOR.
TO MAKE A VERY LONG STORY SHORT, I WAS DRIVING TO WORK AND MY CAR SUDDENLY EXPLODED AND OIL SPEWED OUT TOWARDS THE REAR. I HAD TO GET MY ENGINE REPLACED IN LATE 2017 DUE TO THE ENGINE THROWING A ROD. IT TOOK 3 MONTHS TO REPAIR BECAUSE THE DEALERSHIP WAS BEHIND DUE TO OTHER PEOPLE HAVING ENGINE MALFUNCTIONS. IT TOOK WEEKS TO GET A RENTAL WHICH WAS HECTIC BECAUSE ME AND MY HUSBAND BOTH WORKED AND COMMUTED WITH A 2-YEAR OLD. AFTER MY HUSBAND DROVE MY CAR OFF THE LOT, MY CAR WAS SOUNDING A LITTLE FUNNY, ALMOST LIKE A SUCKING NOSE THAT WE ENDED UP HAVING TO TAKE BACK TO THE DEALERSHIP TO HAVE THEM TELL ME THAT I NEEDED TO PAY A DIAGNOSTIC CHARGE EVEN THOUGH MY CAR WAS WELL UNDER WARRANTY LIMIT. I ENDED UP SPEAKING WITH THE MANAGER AND HE HAD THE TECHNICIAN LOOK AT IT TO ONLY BE TOLD IT WAS NOTHING ENGINE RELATED EVEN THOUGH MY ENGINE LIGHT WAS ON! A FEW MONTHS AFTER THAT, MY CAR STARTED LOSING POWER AND WAS INOPERABLE. I HAD IT TOWED TO THE SAME DEALERSHIP ONLY TO BE TOLD THAT I NEEDED ANOTHER ENGINE REPLACEMENT! THE DEALERSHIP TOLD ME THAT I WOULD BE RESPONSIBLE TO PAY SINCE THEY ALREADY TOOK CARE OF IT THE FIRST TIME. THE COST TO REPAIR WOULD HAVE BEEN OVER WHAT THE VALUE OF MY CAR IS. ME AND MY HUSBAND HAD TO LEAVE MY CAR AT THE DEALERSHIP SINCE IT WAS NOT DRIVE-ABLE AND THEY ENDED UP SELLING THE VEHICLE AT AUCTION FOR $1700 IN FEBRUARY 2019. I RECENTLY JUST FOUND OUT THAT MY CAR IS UNDER RECALL FOR THE SAME REASONS IT WAS IN THE SHOP THE FIRST 3 TIMES. HYUNDAI CONCLUDES THAT THE 2013 VELOSTER WERE HAVING ENGINE AND MECHANICAL ISSUES. I HAVE A RECALL NUMBER AND HAVE SPOKE TO 3 DIFFERENT DEPARTMENTS TO SEE WHAT I CAN DO TO RESOLVE THE BALANCE I HAVE LEFT TO PAY ON THE CAR OF $8710. I KNEW THERE MUST HAVE BEEN AN ISSUE SINCE THE LAST FEW TIMES I'VE WENT TO THE DEALERSHIP THERE WERE A LOT OF VEHICLES NEEDING ENGINE REPLACEMENTS. THIS HAS BEEN FRUSTRATING TO DEAL WITH. *TR
EXPERIENCED ROUGH DRIVING AND ENGINE RATTLING WHILE DRIVING ABOVE 40 MILES. ENGINE MISFIRING CYLINDER COIL NUMBER 4 FAILED ON 07/19/2018 AND 5 MONTHS LATER CYLINDER COIL # 3 FAILED. DEALER REPLACED BOTH AT NO COST
Data synced from NHTSA on May 4, 2026