2013 Hyundai Veloster Complaint Log

OUR 2013 MODEL HYUNDAI VELOSTER CLOSED SUNROOF EXPLODED ON FEBRUARY 27, 2016 WHILE DRIVING DOWN FREEWAY AT 65MPH IN FAST LANE. IT SOUNDED LIKE A GUN GOING OFF WHEN THE ROOF EXPLODED INTO PIECES ON THE BACKS OF ME AND MY HUSBAND. WE WHERE IS UTTER SHOCK, TRYING TO GET OFF THE FREEWAY SAFELY WHILE GLASS FALLING ON US. WHEN LOOKING AT THE ROOF, IT WAS CLEAR THAT IT EXPLODED BURSTING FROM INSIDE OUT; LEAVING THE FRAME BENT LIKE IT WAS FORCED OPEN FROM INSIDE OUT. THIS WAS NOT A PRESSURE ISSUE (BEFORE GETTING ON FREEWAY, THE SUNROOF WAS OPEN). IT WAS NOT A HOT OR COLD ISSUES EITHER AS IT WAS A NICE 72 DEGREES. THOUGH THERE IS A RECALL FOR THE 2012 VELOSTER MODELS AND UNFORTUNATELY THERE HAS NOT BEEN ENOUGH PEOPLE TO REPORT ISSUES FOR 2013 MODELS AS OF YET. WHEN CONTACTING HYUNDAI DEALERSHIP, I WANTED TO FILE COMPLAINT (THEY GAVE ME AN 1800 NUMBER) THEN I ASKED IF THERE WERE ANY ISSUES, THEY DENIED EVER HEARING ABOUT SOMETHING LIKE THIS. AS MY HUSBAND AND I ARE COMMUTERS, WE HAVE ALREADY RUN OUT OF WARRANTY AND WOULD NEED TO PAY OUT OF POCKET. I WILL BE FIGHTING FOR REIMBURSEMENT OF THE $1,490.00 ($500 DEDUCTIBLE) THAT IT COST TO FIX THE SUNROOF AND FRAME THAT NEEDED REPLACED. MY ARGUMENT IS THAT I PURCHASED MY 2013 VEHICLE IN OCT. 2012, THEREFORE MY CAR WAS MANUFACTURED IN 2012 AND THEY WERE STILL USING THE 2012 DEFECTED ROOF FOR THE EARLY 2013 MODELS AND THAT SHOULD BE HONORED TO THE 2012 RECALL.

BRAKE LIGHT WARNING INDICATOR FLASHING ON DASHBOARD WHEN PUT IN DRIVE. WARNING LIGHT EXTINGUISHES WHEN THE VEHICLE IS PLACED IN PARK OR REVERSING. THE EMERGENCY BRAKE OR PARKING BRAKE IS NOT ENGAGED.

1) STEERING WHEEL REMOTE CONTROLS FOR RADIO & PHONE HAVE BEEN INTERMITTENT SINCE ORIGINAL PURCHASE; 2) AIR CONDITIONING SYSTEM DOES NOT COMPLETELY RESTRICT OUTSIDE/ENGINE WARM AIR COMING INTO CABIN WHEN NOT USING A/C, FOR INSTANCE WHEN WINDOWS DOWN; 3) CLOCK DOES NOT WORK CONSISTENTLY (IT ONLY RECENTLY JUST STARTED WORKING ALL BY ITSELF.

SUNROOF SHATTERED WHILE DRIVING AND FELL INTO THE DRIVER COMPARTMENT. THE 2012 MODEL YEAR OF THIS VEHICLE HAD A RECALL ISSUED FOR THIS PROBLEM, BUT NOT THE 2013 MODEL YEAR. THE ISSUE SEEMS TO HAVE CROSSED THE MODEL YEARS.

ENGINE RUNS TOO LEAN TO BEGIN WITH. AFTER APPROXIMATELY 43,000 MILES, THE ENGINE FAILED. DEALER REFUSED TO FIX DUE TO "AFTERMARKET SPARK PLUGS." ISSUE BEGAN WITH OEM PLUGS AND AFTERMARKET WAS LATER INSTALLED. DEALER REFUSES TO HONOR WARRANTY AND FREQUENTLY COVERS UP THEIR MISTAKES. VEHICLE BEGAN ISSUES ON TRAVEL HOME FROM WORK. CEL WAS BLINKING. CAR TAKEN TO DEALERSHIP AND WAS NOT REPAIRED. OWNER REPLACED SPARK PLUGS AFTER INSPECTION OF FAULTY PLUGS. ISSUE OCCURRED AGAIN AND WAS TAKEN TO DEALER. DEALER REFUSED WORK DUE TO AFTERMARKET PLUGS. CLOSER INSPECTION REVEALED A FAULTY EXHAUST VALVE IN CYLINDER 3. DEALER STILL REFUSED REPAIR.

I WAS DRIVING 70MPH IN THE HIGH-SPEED LANE ON I-40 EASTBOUND ON 7/7/15 AT 7:10PM WHEN MY SUNROOF EXPLODED WITHOUT WARNING. THERE WERE NO CARS IN FRONT OF ME. MY SUNROOF WAS CLOSED, AND THE WINDOWS WERE CLOSED. THE WEATHER WAS SUNNY AND ~90 DEGREES. THE EXPLOSION CAME AS A SUDDEN THUNDEROUS BOOM CAUSING SHARDS OF GLASS TO FALL INTO MY VEHICLE ONTO MY HEAD AND DOWN MY BACK, CAUSING ONLY A FEW MINOR CUTS. I WAS SO ALARMED AS THE SUNROOF EXPLODED THAT I SWERVED ONTO THE BERM OF THE HIGHWAY. I NOTICED THAT THE VEHICLES BEHIND ME ALSO SWERVED CAUSING NEAR ACCIDENTS, AS I SUSPECT SHARDS OF GLASS ALSO FLEW BACKWARD AT THEIR VEHICLE AFTER THE EXPLOSION. I PUT ON MY FLASHERS AND PULLED MY VEHICLE TO THE RIGHT BERM OF THE HIGHWAY TO CALM MYSELF. THE OTHER CARS DID NOT STOP. SINCE THE VEHICLE WAS STILL IN DRIVING CONDITION, I DROVE THE VEHICLE HOME SLOWLY WITH MY EMERGENCY FLASHERS ON AND CALLED MY INSURANCE COMPANY. THERE ARE CURRENTLY NO RECALLS ON 2013 HYUNDAI VELOSTERS. HOWEVER THERE WAS A RECALL (#12V568000) FOR 2012 VELOSTERS FOR THE SAME ISSUE. THERE ARE ALSO BLOGS ON THE WEB THAT TALK ABOUT THIS ISSUE LINGERING WITH 2013 MODELS, HOWEVER, NO ACTION HAS BEEN TAKEN BY HYUNDAI TO PROACTIVELY ADDRESS THIS ENORMOUS SAFETY CONCERN. I HOPE THIS NOTIFICATION TO NHTSA HELPS DRIVE SOME ACTION AND FORCES HYUNDAI TO RECALL THESE SUNROOFS CONSIDERING HOW THIS COULD HAVE EASILY CAUSED SEVERE INJURY AND/OR DEATH AT SUCH HIGH SPEEDS.

JUNE 16/2015, AT 12:40 EST, THE TOP REAR WINDOW OF MY '13 VELOSTER SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR. THIS HAPPENED AFTER HAVING LUNCH IN THE CAR FOR 1/2 HOUR WITH THE WINDOWS OPEN. THE TEMPERATURE WAS IN THE MID 70S. IT HAPPENED WITH THE WINDOWS CLOSED WHEN THE DOOR WAS SHUT AS I EXITED THE VEHICLE. THE REAR HATCH AND BOTH FRONT PASSENGER DOORS WERE USED TWICE EARLIER IN THE MORNING WITH NO DAMAGE OBSERVED. THE VEHICLE SAT OUTSIDE IN THE SUN FOR 4 1/2 HOURS BEFORE LUNCH. RECENTLY, THERE HAD BEEN SOME SEVERE RAIN AND HIGH WIND, BUT NO HAIL. TEMPERATURES HAD GONE INTO THE UPPER 80S IN THE LAST WEEK. THE GLASS COMPLETELY SHATTERED INTO SMALL PIECES AND LEFT A LARGE HOLE IN THE CENTER. THE SHAPE OF THE GLASS WHERE THE HOLE WAS APPEARED TO BE PUSHED OUT. THAT SECTION AND MUCH MORE OF THE GLASS FELL INTO THE BACK OF THE VEHICLE WHILE DRIVING HOME. I WAS TOLD BY A SERVICE MANAGER AT THE HYUNDAI DEALERSHIP THAT IT WAS NOT COVERED UNDER WARRANTY.

THE PROBLEM INITIALLY STARTED WITH AN ERRANT TIRE PRESSURE WARNING WHEN IN REALITY I HAD A FAULTY WHEEL SPEED SENSOR (RIGHT FRONT). THE TIRE WARNING LIGHT WOULD CLEAR WHEN THE IGNITION WAS TURNED OFF THEN BACK ON BUT THE PROBLEM WOULD PERSIST AND PROGRESSED TO THE ELECTRONIC STEERING DISABLING (NO STEERING), THE SPEED CONTROLS NOT FUNCTIONING (NO SPEEDOMETER OR CRUISE CONTROL), THE TRACTION CONTROL DISABLING (NO TRACTION CONTROL), AND MOST WORRISOME IS THAT THE BUILT IN KEYLESS IGNITION SAFETY SYSTEMS WERE DISABLED. THIS MEANT THAT THE KEYLESS IGNITION BUTTON (POSTIONED 2 INCHES FROM THE GEAR SHIFT LEVER!) WOULD AND DID TURN THE CAR OFF IF INADVERTATNLY BUMPED. I DOWN SHIFTED ON THE FREEWAY FROM 6TH TO 5TH AT APPROXIMATELY 65 MPH AND BUMPED THE BUTTON COMPLETELY SHUTTING OFF THE ENTIRE CAR. 65 MPH AND NO CONTROL IS HORRIBLY DANGEROUS. THE DESIGN IS INHERENTLY FLAWED IF A WHEEL SPEED SENSOR CAN DISABLE THE ENTIRE CAR AT FREEWAY SPEEDS.

BOUGHT A USED 2013 HYUNDAI VELOSTER WITH ALMOST 15,000 MILES FOR OUR SON WHO HAS LESS THAN A YEAR OF DRIVING EXPERIENCE. CAR HESITATES/JERKS WHEN ACCELERATING FROM A COMPLETE STOP. TOOK TO THE LOCAL DEALER AND DID NOT FIND ANY ERROR CODES. THEY STATED THAT DUE TO THE TRANSMISSION ON THIS CAR WAS MANUAL AND WAS CONVERTED TO BE AUTOMATIC (I BELIEVE THEY CALL THIS DUAL CLUTCH SYSTEM), THIS IS A NORMAL ISSUE. JERKING/HESITATION FROM A STOP COULD BE DANGEROUS, THE CAR BEHIND US STARTED ACCELERATING AND HAD TO SWERVE TO AVOID HITTING US SINCE THE CAR WAS ABNORMALLY SLOW TO ACCELERATE AFTER JERKING. NOW I AM CONCERN SINCE MY SON IS A NEW DRIVER AND MAY NOT KNOW WHAT TO DO WHEN THIS OCCURS. HE COULD BE INVOLVED IN AN ACCIDENT. THIS NEEDS IMMEDIATE ACTION FROM THE SAFETY BOARD, OR I WILL FILE LAWSUIT AGAINST THE AGENCY FOR ITS INACTION. BASED ON COMPLAINTS READ ON THIS SITE, THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THIS DANGEROUS (OR COULD BE DEADLY) ISSUE.

WHILE TRAVELING ON A HIGHWAY AT 70 MPH THE SUNROOF VIOLENTLY EXPLODE AND THE COVER STARTED JUMPING UP AND DOWN DROPPING GLASS ALL OVER THE INTERIOR. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE CAR. I REALLY STARTLED AND LUCKILY GOT THE CAR SLOWED DOWN AND OFF THE ROAD WITHOUT INCIDENT. GOT IT TO THE DEALERSHIP AND LIKE MOST I HAVE READ THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. WITH SUCH HIGH MILAGE OF COURSE THE WARRANTY IS OUT ON IT. SO I WILL BE STUCK OUT OF POCKET FOR FIXING IT

I HAVE A HYUNDAI VELOSTER 2013, I NOTICED MY BRAKE LIGHT CAME ON THE DASH ON MONDAY BUT WENT OFF. TUESDAY MORNING WHEN I WAS BACKING OUT THE DRIVE WAY MY CAR GOT STUCK IN REVERSE. THE CAR THAT WAS COMING ALMOST HIT ME HE HAD TO RUN OFF THE ROAD. HE THEN GOT OUT THE CAR AND HELPED ME GET IT BACK IN TO PARK. IT TOOK US ABOUT 15 MINS TO GET IT. I TOOK IT TO THE HYUNDAI DEALERSHIP THEY DIDN'T EVEN TRY TO FIX IT HE TOLD ME TO GO HOME AND THEY WILL GIVE ME A CALL IF THEY GET A APT OPEN. SO ON MY WAY HOME MY CAR WAS JERKING I PULLED OVER AT THE STORE AND GOT STUCK MY CAR WOULDN'T GOT INTO PARK, SO I WAS SITTING THERE WITH MY FOOT ON THE BREAK FOR ABOUT 30 MINS UNTIL I GOT IT TO PARK. I HAVE CALLED CORPORATE OFFICE AND NOTHING STILL HAS HAPPENED I AM ABOUT TO RETURN THIS DANG CAR. *TR

I HAVE A 2013 VITAMIN C VELOSTER AND I RECENTLY LOOKED UNDER MY LICENSE PLATE IN THE REAR AND NOTICED A BIG HOLE IN MY BUMPER FROM MELTING, IT SEEMS TO KEEP GETTING WORSE SINCE LAST WEEK WHEN I NOTICED IT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND SHOWED THE SERVICE GUYS AND AT THAT POINT MY BUMPER AND PLATE MOUNT HAD FUSED TOGETHER FROM THE HEAT. I FEAR THE BUMPER STARTING ON FIRE RIGHT NEXT TO THE GAS TANK. THEY TOOK 3.5 HOURS TO LOOK AT IT AND FIGURE OUT WHAT WAS GOING ON. THEY CLAIMED THAT THEY HAVE NEVER HEARD OF OR SEEN THIS ISSUE AND WHEN THEY FINISHED, WOULDN'T TELL ME ANY INFO. THEY GAVE ME NO PAPERWORK, THEY JUST TOLD ME "TAKE THE CAR, WE HAD TO ORDER A LOT OF PARTS AND IT WILL BE A WHILE BEFORE WE GET THEM IN; WE WILL CALL YOU WHEN THE PARTS COME IN AND THEY CLOSED THE SHOP. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT WARNING CAUSING GLASS TO FALL INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V568000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 35,000....UPDATED 05-26-15 *BF UPDATED 6/30/2015 *JS

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

DRIVER TURNED RIGHT FROM A STOP SIGN ONTO A HIGHWAY AND BEGAN ACCELERATING TO 55 M.P.H WHEN DRIVER REACHED APPROXIMATELY 35 M.P.H, HE HEARD A LOUD BANG IN THE ENGINE COMPARTMENT AT WHICH POINT THE VEHICLE LOST POWER. THE VEHICLE WAS STILL RUNNING BUT THE DRIVER COULD NOT ACCELERATE OR THROTTLE. THE DRIVER PULLED OFF TO THE SIDE OF THE ROAD WHEN THE DRIVER NOTICED WHITE SMOKE ACCUMULATING AND THE SMELL OF COOLANT OR ANTIFREEZE COMING INTO THE INTERIOR OF THE VEHICLE. THE SMOKE WAS COMING FROM THE ENGINE COMPARTMENT AND BECAME DARKER IN COLOR. THE ENGINE THEN WENT UP IN FLAMES. *TR

I WAS DRIVING, DOING APPROX 50 MILES PER HOUR WHEN I HEARD A POP AND THEN IT STARTED TO RAIN GLASS FROM MY PANORAMIC SUNROOF THAT WAS SHATTERING ALL OVER ME. I HAD GLASS IN MY HAIR, CUTS ON MY FOREHEAD AND I HAVE A HUGE LUMP ON THE TOP OF MY HEAD FROM WHERE I WAS HIT IN THE HEAD WITH A BIGGER PIECE OF GLASS. WENT TO THE HOSPITAL TO MAKE SURE I DIDN'T HAVE A CONCUSSION, WHICH I DO NOT, HOWEVER, I AM VERY SORE FROM MY NECK UP TO THE TOP OF MY HEAD. BROUGHT THE CAR TO THE HYUNDAI DEALER AND THE SERVICE ADVISER ACTED SURPRISED THAT THIS HAD HAPPENED AND SAID TO CONTACT MY INSURANCE COMPANY TO FILE A COMPLAINT SINCE HE STATED IT COULDN'T HAVE HAPPENED ON ITS OWN, THAT SOMETHING HAD TO HAVE HIT IT. HOW SAD IT IS TO COME HOME TO SEE THAT THE 2012 MODEL OF MY CAR EXPERIENCED THE SAME CHALLENGE AND WAS UNDER RECALL AND NOW I AM SEEING THAT SEVERAL OTHER 2013 OWNERS ARE EXPERIENCING THE SAME ISSUE WITH THEIR SUNROOF AS I AM. *JS

HELLO, THIS REPORT IS NOT FOR A PARTICULAR INCIDENT, HOWEVER IT IS WIDESPREAD AND SHOULD BE ADDRESSED. I HIGHLY ENCOURAGE YOU TO READ THIS ARTICLE: HTTP://WWW.NETWORKWORLD.COM/ARTICLE/2871485/MICROSOFT-SUBNET/HACKERS-COULD-EXPLOIT-SECURITY-HOLES-IN-PROGRESSIVE-INSURANCE-SNAPSHOT-DEVICES.HTML THIS TELLS OF HOW THE PROGRESSIVE SNAPSHOT VULNERABLE TO HACKERS AND TRANSMITS THE DATA IT COLLECTS UNENCRYPTED. SINCE THE PROGRESSIVE SNAPSHOT IS PLUGGED DIRECTLY INTO THE OBD-II PORT, IT HAS ACCESS TO THE VEHICLE'S COMPUTER, WHICH COULD ALLOW A HACKER TO CONTROL THE CAR. AFTER READING THIS, I HAVE OPTED-OUT OF THE SNAPSHOT PROGRAM AND THEREFORE, MY CHANCE TO GET A DISCOUNT. THIS NEEDS TO BE ADDRESSED BECAUSE IT PUTS MILLIONS OF PEOPLE AT RISK. THANK YOU *TR

DRIVING TO WORK AT 45MPH AND THE REAR HATCH WINDOW SHATTERED. NOTHING HIT IT, NO PREVIOUS CRACKS, ETC. BACK GLASS JUST SHATTERED, THE ONLY THING HOLDING THE GLASS FROM FALLING INTO THE BACK SEAT WAS MY TINTING. *TR

AT INTERSTATE SPEEDS (60 MPH AND ABOVE),THE VEHICLE'S STEERING BECOMES UNEXPECTEDLY HEAVY, AND IT SEEMINGLY TAKES AN UNUSUAL (AND POSSIBLY, MOMENTARILY ALARMING) AMOUNT OF STEERING EFFORT TO KEEP THE VEHICLE "CENTERED" ON THE ROAD. *TR

THE ENGINE LIGHT CAME ON 2 WEEKS EARLIER TOOK CAR IN AND THEY CLAIM THEY MADE AN ADJUSTMENT AND I WAS ALSO TOLD MIGHT HAPPEN AGAIN AND THE WOULD NEED TO REPLACE VALVE 4 OR CYLINDER 4 NOT SURE WHICH THEN I WAS DRIVING HOME DOWN THE BLOCK FROM MY HOUSE ENGINE LIGHT CAME ON AND THEN MAJOR NOISE IN ENGINE AND ALL LIGHTS CAME ON ENGINE SHUT OFF HAD TO PUSH CAR HOME... HAD TOWED TO DEALER NEXT DAY THEY TOLD ME ROD WENT THRU THE RENGINE AND NEEDED A NEW ENGINE. THE DEALER HAS HAD MY CAR NOW FOR 6 WEEKS AND THEY CANNOT TELL ME WHEN IT WILL BE REPAIRED (PREFER TO BE REPLACED) I AM NOT A HAPPY CAMPER AT ALL. *TR

WHILE DRIVING TO WORK THIS MORNING MY SUNROOF EXPLODED, SENDING GLASS ONTO ME, THE INTERIOR AND EXTERIOR OF THE VEHICLE. I SUSTAINED MINOR SCRATCHES TO MY SKIN. *TR

WHILE DRIVING WESTBOUND ON I-26 (NO OTHER PASSENGERS) TRAVELING AT AROUND 4:15 PM FROM WORK TO HOME, THERE WAS A LOUD CRACK OR POP SOUND AND MY PANORAMIC ROOF EXPLODED AND SHARDS AND CHUNKS OF GLASS FLEW INSIDE AND OUT OF THE VEHICLE. *TR

SUNROOF SHATTERED SPONTANEOUSLY. THERE WAS A RECALL FOR THE SUNROOFS ON THESE VELOSTERS. I FOLLOWED UP WITH HYUNDAI AND THEY SAID THAT MY PARTICULAR CAR WAS NOT SUBJECT TO THE RECALL, THOUGH IT IS THE SAME EXACT SUNROOF ON THE CARS THAT WERE EFFECTED. *TR

4 TIMES I HAVE HIT A POTHOLE OR A BUMP ON THE ROAD AND HAVE HAD A "LOUD BANG", THE CAR JERKS VIOLENTLY AND THEN THE WIPERS CAME ON - ONE TIME I HAD THE "LOUD BANG" THE CAR JERKED VIOLENTLY THE WIPERS CAME ON AND THE CAR WENT INTO NEUTRAL. THE COMBINATION OF THE SUSPENSION, TIRES AND RIMS MAKE THIS CAR VERY DANGEROUS ON ROADS THAT HAVE ANY KIND OF POTHOLES OR BUMPS. PLEASE HELP. *JS

I WAS DRIVING DOWN THE HIGHWAY DURING THE WINTER LAST YEAR APPROX. JANUARY AND HAD HALF THE MILES LISTED ABOVE. MY INTERIOR HEAT CONTROL WAS ON FULL BLAST AND IT CUT OUT. I TRIED TO ADJUST AND IT WOULD TURN ON IF THE KNOB WAS PERFECTLY ALIGNED....SLIGHT ELECTRICAL BURNING SMELL WAS PRESENT. TOOK INTO DEALER AND THEY REPLACED THE INTERIOR BLOWER SWITCH, THE CONNECTION HAD SCORTCH MARKS ON IT SO THEY REPLACED THE WIRES AND CONNECTORS ALONG WITH THE SWITCH/CONTROL KNOB. 6 MONTHS LATER THE PROBLEM WAS RECURRING EXCEPT THIS TIME I WAS RUNNING AIR CONDITIONING AS THE TEMP OUTSIDE WAS 36 DEGREES CELSIUS OUTSIDE.... THIS TIME MUCH WORSE. IT SMELT LIKE AN ELECTRICAL FIRE. ,,,I TOOK THE COVER PLATE OFF THAT HELD THE HEATER CONTROLS IN PLACE AND THE CONNECTIONS ON IT LITERALLY MELTED OFF INTO MY HAND. THIS IS NOT AN ISOLATED INCIDENT, MANY OTHER HAVE THE SAME ISSUE WITH THIS CAR, AND THIS IS THE SECOND TIME FOR ME. HERE ARE LINKS TO OTHER PEOPLE HAVING SIMILAR ISSUES ---------------------- HTTP://WWW.VELOSTER.ORG/FORUM/37-HYUNDAI-VELOSTER-ISSUES-TSBS-RECALLS/8177-HVAC-FAN-SPEED-SWITCH-ISSUE.HTML ---------------------- HTTP://WWW.VELOSTER.ORG/FORUM/8-HYUNDAI-VELOSTER-GENERAL-DISCUSSION/7729-WEIRD-PROBLEM-AC-SHUTS-DOWN-WHEN-FAN-SETTING-MOVED-4-HIGHEST.HTML ---------------------- PICTURE OF SAID ISSUE/MELTING --------------------- HTTP://INSTAGRAM.COM/P/QH-QUCIF2K/ *JS

VEHICLE SLIPS OUT OF GEAR OFTEN. DEALERSHIP CANNOT DUPLICATE PROBLEM, AND ONE DEALER DISMISSED MY COMPLAINT. HAPPENS AFTER ACCELERATING FROM A STOP WHEN SHIFTING FROM 1-2 BUT HAS HAPPENED WHEN SHIFTING 2-3 AND IT SLIPS OUT AND ENGINE REVS, DISENGAGED FROM WHEELS (AS IF IN NEUTRAL). THIS IS WHEN USING IT IN NORMAL MODE, NOT SPORT OR MANUAL SHIFT. THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE IN VARIOUS FORUMS (NOT YET ON NHSTA SITE IT SEEMS) THIS IS VERY UNSAFE IN TRAFFIC AS THE DRIVER MUST STOP ACCELERATING, SHIFT CAR INTO N AND THEN BACK TO DRIVE TO GET IT TO WORK AGAIN.

Electrical issues & engine issues. 2013 Hyundai Veloster. - purchased brand new and September 2013. CENTEREACH HYUNDAI DEALERSHIP. Since day one I’ve had many issues. So I’m having multiple repairs and replacement of AC /Heat blower,switches, Resistors,-Blower head unit, radio,Control head ( Internally shorting.Recall #948 ( canister cracked).report to dealer sells of exhaust coming in car. Also had replaced Right rear door actuator. July 2018 complained of transmission slipping not going into gear pulling back etc. Dealer claims no trouble calls. Once again I am having the same issues. This time driver side window goes down by itself and will not stay up, I have to manually open passenger side door lock and once again the blower does not work. Lights on my dash all lit oil light had been flickering, tire pressure light stays on and airbag light is lit. Just recently I have been driving in the car and had thought in the middle of driving that the transmission had went the car mediately pulled back and did not move I was lucky enough to have guided it over to the side of the road. NHTSA # 19V204000 ( Hyundai recall #182) 2013 Hyundai Veloster - although it states four”TURBO ENGINE” only I am having the same exact problems. Let’s not wait until the engine goes on fire or causes a serious accident ! I am more than concerned and worried about this for I have no other transportation. I have contacted Hyundai customer care service. Both emailed and called. Hyundai Consumer Affairs # 18383206. I had also been advised over the phone(which I am was not aware of) another recall #966 - Involving a Hyundai Veloster’s 2012 -2017, as per rep. She set up an appointment with the dealership in which I go to, and also purchased the car, I asked her to please forward me a copy of the email and what she sent to the dealership, in which I am still waiting. I’m hoping the dealership Will take this more seriously coming from the manufacture. I Will advise outcome. Thank you

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE WITH THE MANUAL TRANSMISSION IN FIRST GEAR, THE VEHICLE HESITATED AND STALLED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR ALSO WHEN ATTEMPTING TO CHANGE TO HIGHER GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

MY DAUGHTER WAS DRIVING AT A LOW RATE OF SPEED AND PREPARING TO MAKE A LEFT TURN ON SURFACE STREETS. THE STEERING WHEEL LOCKED IN PLACE AND SHE WAS ABLE TO STOP THE CAR. SHE KEPT THE CAR RUNNING AND CONTINUED TO ATTEMPT TO TURN THE STEERING WHEEL. AFTER APPROXIMATELY 60 SECONDS OF THIS ACTIVITY THE STEERING WHEEL RETURNED TO NORMAL OPERATION. *JS

WE STARTED TO NOTICE OUR RADIO RECEPTION WAS GOING IN AND OUT. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THEY FIXED THE PROBLEM. THE PROBLEM WAS NEVER FIXED AND WE TOOK IT BACK AGAIN AND THE MECHANIC SAID THEY RAN A TEST AND IT PASSED "HYUNDAI" REQUIREMENTS AND THERE IS NOTHING THEY CAN DO. SO WE ARE STUCK WITH A RADIO THAT HAS POOR RECEPTION AND STATIONS CROSS EACH OTHER, ITS A NIGHTMARE! WHAT A CAR WITHOUT THE RADIO? *TR

I WAS DRIVING TO WORK AT AROUND 7:10 IN THE MORNING TRAVELING AT 60MPH WHEN ALL OF THE SUDDEN THE PANORAMIC SUNROOF EXPLODED FOR NO APPARENT REASON. A SHOWER OF GLASS FELL ON ME AND ALL OVER MY CAR DAMAGING THE SEATS AND CUTTING MY RIGHT ARM AND FOREHEAD. I MANAGED TO GET TO WORK WITH A BLOODY ARM AND FRONT HEAD AND THANK GOD I HAD NO OTHER CARS CLOSE TO ME WHEN IT HAPPENED. *TR

TUESDAY THE 22ND, MY STEREO STOPPED COMING ON START-UP. SATURDAY THE 26TH CAR WOULD NOT START. AFTER CAR WAS JUMP STARTED, STEREO CAME ON, BUT CAR WOULD NOT SHIFT. HAD TO MANUALLY OVERRIDE SHIFTER TO DRIVE CAR, AT WHICH POINT I DISCOVERED ALL ELECTRICAL PARTS HAD STOPPED FUNCTIONING, INCLUDING TAIL LIGHTS, TURN SIGNALS, POWER WINDOWS, ETC. DEALERSHIP REPLACED BATTERY AND ENTIRE JUNCTION BOX, BUT ISSUE REAPPEARED 1 MONTH LATER. *TR

WHILE DRIVING ON HIGHWAY 83 IN PHARR, TX, I HEARD A LOUD EXPLOSION SUDDENLY AND WIND HOWLING; I IMMEDIATELY SET MY HAZARDS TO ALERT THE VEHICLES NEAR ME AS I THOUGHT I WAS IN A WRECK. I LOOKED UP TO DISCOVER THAT MY PANORAMIC SUNROOF HAD EXPLODED AND SHARDS OF GLASS WERE FLYING BOTH BEHIND MY VEHICLE AND INSIDE MY VEHICLE. I ENDED UP WITH MINOR CUTS AND SCRAPES AS A RESULT. I CALLED HYUNDAI, BUT THEY STATED THAT THIS VEHICLE WAS NOT LIKELY PART OF AN EARLIER RECALL IN 2013 FOR SHATTERING PANORAMIC SUNROOFS. FOR THE EXTENT OF DAMAGE DONE, THERE IS NO POSSIBLE WAY I COULDN'T HAVE HEARD A ROCK OF THAT SIZE HIT MY VEHICLE DIRECTLY ON MY SUNROOF STRONG ENOUGH TO SMASH THROUGH THE LAYERS OF MY SUNROOF AND POP THE FRAME OUT OF PLACE. LUCKILY, THIS DIDN'T RESULT IN A COLLISION, BUT THIS RECALL NEEDS A SECOND LOOK AT EXPANSION- WHAT HAPPENED IS UNACCEPTABLE. THE DEALERSHIP IS IN PROCESS OF REPLACING THE SUNROOF BUT I'M CONCERNED THE UNDERLYING PROBLEM IS BEING MISSED. *TR

WHEN I ENTERED THE CAR AND TURNED IT ON THE STEERING WHEEL WAS LOCKED . THE ENGINE WAS RUNNING AND I COULD PUT IT IN GEAR BUT THE STEERING WOULD NOT TURN. AFTER I RESTARTED THE CAR A COUPLE OF TIMES THE PROBLEM WAS CORRECTED BUT I AM WORRIED THIS WILL HAPPEN WHILE DRIVING AND MIGHT CAUSE A CRASH. THIS PROBLEM WAS REPEATED IN 2 DIFFERENT OCCASIONS. ANOTHER ISSUE THAT HAPPENED TWICE WAS THAT I WOULD PUT THE CAR IN REVERSE AND IT WOULD NOT MOVE. SAME ISSUE WAS RESOLVED . IF THIS CAR IS FAULTY AND FROM THE COMPLAINTS I SEE THAT IT IS .. THERE MUST BE SOMETHING DONE ABOUT IT! *TR

THIS INCIDENT HAPPENED TWICE, I WAS DRIVING TO WV FROM NC WITH 14356 MILES ON MY BRAND NEW CAR HYUNDAI VELOSTER TURBO WHICH COMES WITH KUMHO KH25 215/40/R18 TIRES AND UPON ARRIVAL I NOTICED A BUBBLE IN THE SIDEWALL OF MY RIGHT FRONT TIRE, SO I GOT IT INSPECTED BEFORE I HEADED BACK AND WAS INFORMED THAT IT SHOULD BE REPLACED IMMEDIATELY. SO AFTER THE DRIVE BACK TO NC I REPLACED BOTH FRONT TIRES AND FORGOT TO KEEP THE TIRE WITH THE BUBBLE. IN JANUARY 12 2014 I NOTICED THAT MY DRIVER SIDE REAR TIRE HAD ALSO DEVELOPED A BUBBLE AT 15467 MILES I HAD TO REPLACE BOTH REAR TIRES, BUT I KEPT THE TIRE THAT DID HAVE A BUBBLE AND CONTACTED KUMHO AS IT WAS NOT A COINCIDENCE AND FOUND THAT THE TIRE HAD A PUNCTURE ON TOP OF THE BEAD OF THE TIRE RIGHT WHERE THE BUBBLE ON THE SIDEWALL WAS. WHEN I BROUGHT IT TO DISCOUNT TIRE TO BE INSPECTED FOR THE WARRANTY CLAIM. I WAS INFORMED THAT THE CLAIM HAD BEEN CLOSED BEFORE THEY COULD SEND THEIR FINDINGS TO KUMHO, I WAS ALSO INFORMED THAT IT WAS BLAMED ON ME HITTING A POTHOLE SIGHT UNSEEN! I DID SOME REASEARCH AND FOUND NUMEROUS CLAIMS WITH THIS TIRE OF BLOWOUTS, SIDEWALL CRACKING, BUBBLES ETC. AS WELL AS PEOPLE CONTACTING KUMHO ON FACEBOOK DUE TO BUBBLES AND "HELPING THEM OUT " ONLY LATER TO SEE THAT THEY WERE ALSO BLAMED FOR THE FAULTY TIRES. THESE TIRES SHOULD BE TAKEN OFF THE MARKET THEY ARE A SAFETY HAZARD! I AM WILLING TO SEND THE AFFECTED TIRE IN AS EVIDENCE. *TR

WHEN I WASH MY CAR I LIKE TO WIPE DOWN THE ENGINE AND THE INNER PART OF THE FRONT HOOD. ABOUT A WEEK AGO I WENT TO WASH MY CAR OPEN THE HOOD ONLY TO DISCOVER A WHITE SUBSTANCE (ALMOST LIKE WHITE BATTERY CORROSION) RUNNING ALL DOWN MY FIRE WALL COVER. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD THEM NOT TO DO ANYTHING TO THE CAR UNTIL THEY CAN EXPLAIN TO ME HOW IT HAPPEN AND HOW ARE THEY GOING TO FIX IT. ABOUT 20 MINUTES LATER THE SERVICE MANAGER CALLS ME OVER AND EXPLAINS TO ME THAT THE WHITE SUBSTANCE ON MY FIREWALL WAS WHEN THE DETAIL PEOPLE FROM WHERE I PURCHASE MY CAR LEFT IT THERE. I EXPLAIN TO HIM THAT WOULD BE IMPOSSIBLE SINCE I ALWAYS LOOK AT MY HOOD AND THIS WAS THE FIRST TIME I SAW IT. THE SERVICE MANAGER THEN TURNS TO THE TWO DECALS ON THE TOP OF THE HOOD AND STATED THEY MAY BE WATER SEEKING IN BUT BECAUSE HE DID NOT FIND THE FIREWALL WET HE JUST WIPED OFF THE WHITE SUBSTANCE AND TOLD ME THERE IS NOTHING HE CAN DO IT'S JUST THE DESIGNEE OF THE DECALS. I'M NOT EVEN SURE IT IS THE TWO DECALS; BUT ONE THING FOR SURE SOMETHING IS ALLOWING WATER TO SEEK INTO MY FIREWALL AND HYUNDAI IS NOT TAKING CARE OF THEIR CUSTOMERS NHTSA PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND AFTER LETTING OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD OPERATED AS NORMAL AND THAT THE ISSUE WAS A NORMAL CHARACTERISTIC OF THE TRANSMISSION. THE FAILURE MILEAGE WAS 9,800.

THE 2013 HYUNDAI VELOSTER TURBO HAS A TORSION BEAM REAR SUSPENSION THAT WHEN COMBINED WITH THE FACTORY 18" WHEELS AND STOCK KUMHO SOLUS TIRES GIVES THE CAR VERY UNPREDICTABLE AND DANGEROUS HANDLING CHARACTERISTICS OVER BUMPS WHERE THE REAR OF THE CAR FEELS LIKE IT IS "STEPPING OUT." AFTER TALKING TO 5 HYUNDAI DEALERSHIPS AND HAVING THEM PERFORM VARIOUS ALIGNMENT ATTEMPTS AND TECHNICAL SERVICE BULLETINS FOR ROAD FORCE BALANCING TO IMPROVE THE PROBLEM, IT WAS STILL NOT CORRECTED AND NEARLY RESULTED IN NUMEROUS CRASHES IN THE 1ST YEAR OFF OWNERSHIP. AFTER SO MANY ATTEMPTS TO FIX THE ISSUE AND NOT HAVING IT RESOLVED AND SEEING NUMEROUS OTHER REPORTS OF IT ON FORUMS AND OTHER REVIEW SITES, I AM CONVINCED THAT THERE IS A CONCERTED EFFORT TO HIDE THE PROBLEM AND HAVE MADE THE DIFFICULT DECISION TO FILE THIS COMPLAINT. EVEN THE HYUNDAI SERVICE MANAGER WHO MOST RECENTLY DROVE MY CAR SAID "I FELT IT AND I DON'T KNOW WHAT TO DO ABOUT IT." THIS WAS AFTER THE FACTORY TECHNICIAN AT THE SAME DEALERSHIP FELT THE ISSUE AND SAID "IT IS A VERY LIGHT CAR SO IT WILL JUST DO THAT" AND WHEN I REPLIED THAT A SAME YEAR VOLKSWAGEN JETTA WITH THE SAME REAR SUSPENSION DESIGN DID NOTHING OF THE SORT AND EVEN ANOTHER MODEL IN THE HYUNDAI LINE (ELANTRA) DID NOT HAVE THE SAME ISSUE, HE DIDN'T REPLY. MOST DANGEROUS OF ALL IS IF A REAR TIRE BECOMES DEFLATED AT ALL ON A SNOWY OR ICY SURFACE. IN MY SITUATION AN LEFT REAR TIRE WENT DOWN A FEW POUNDS AND THE CAR SWERVED MUCH MORE WILDLY THAN MOST OTHER CARS WOULD A LITTLE LOW ON AIR. I WENT A YEAR WITHOUT LETTING ANYONE ELSE DRIVE THE CAR OUT OF SAFETY CONCERNS UNTIL I FINALLY PUT WINTER TIRES ON IT IN 2014 IN A 17" SIZE AND FELT AN IMMEDIATE RESOLUTION TO THE ISSUE (SO FAR) WITH BOTH IMPROVED GRIP AND OVER THE ROAD/ BUMP RESPONSE. THE FACTORY LOW BEAMS ARE DANGEROUSLY DIM ALSO, AGAIN NUMEROUS COMPLAINTS AT NUMEROUS HYUNDAI DEALER(S) IGNORED. *TR

WHILE DRIVING ON THE 528 HEADING TO WORK, THERE WAS AN IMPRESSIVE EXPLOSION SOUND FOLLOWED BY GLASS SHARDS AND PULVERIZED GLASS FROM THE SUNROOF BEING PROPELLED INTO THE CAR FORCEFULLY. I WAS DRIVING AT APPROX 70MPH, AND THE SUNROOF WAS CLOSED. ALL OTHER WINDOWS WERE CLOSED AS WELL. THERE WERE NO OTHER VEHICLES IN FRONT OF ME. THE SUNROOF IMPLODED INTO THE CAR, COVERING ME AND THE INTERIOR OF THE VEHICLE WITH GLASS. THANKFULLY, I WAS WEARING SUNGLASSES WHICH KEPT THE GLASS OUT OF MY EYES. AS I WAS VERY NEAR MY JOB WHEN IT HAPPENED, I CONTINUED TO DRIVE AT A MUCH, MUCH SLOWER SPEED TO MY JOB. WHEN I ARRIVED, I FOUND GLASS INSIDE MY CLOTHING AND WAS REMOVING GLASS FROM MY HAIR ALL DAY. I CALLED A DEALER AND TOOK THE CAR IN IMMEDIATELY, MISSING THE FIRST PART OF MY SHIFT AT WORK. I WAS TOLD THEY HAD NEVER HEARD OF THIS HAPPENING, BUT IT WOULD BE COVERED UNDER THE WARRANTY. A NEW SUNROOF WAS INSTALLED. TODAY, 11/14/13, WHILE DRIVING, I NOW NOTICE A "CRACKLING" SOUND FROM THE ROOF WHILE DRIVING. I AM AFRAID THE IMPLOSION IS GOING TO HAPPEN AGAIN! I HAVE CALLED THE DEALER AND AM WAITING TO HEAR WHAT THEY ADVISE. IS TERRIBLE TO OWN A CAR AND BE AFRAID TO DRIVE IT!! *TR

WHEN DRIVING THE VEHICLE THE BACK WANTS TO STEP OUT OF LINE WHEN GOING OVER BUMPS, THIS IS MORE PRONOUNCED WHEN GOING AROUND A CURVE. ALSO WHEN THE VEHICLE HITS A PATCH OF SNOW, DURING THE TRANSITION ON TO THE SNOW AND OFF THE CAR FEELS LIKE THE ENDS WANT TO SWITCH PLACES. IF ONE REAR TIRE TRANSITIONS ONTO SNOW OR ICE THE ENTIRE REAR OF THE CAR WANTS TO TRAVEL THAT DIRECTION, IT ALSO DOES THIS WHEN CROSSING ASPHALT PATCHES. IT IS MORE PRONOUNCED ON ROADS WITH VERTICAL GROOVING IN THE CONCRETE. THERE HAVE BEEN TIME WHEN IN LIGHT SNOW CONDITIONS I HAVE HAD TO GO ABOUT 35-40 MPH JUST TO KEEP THE CAR STRAIGHT AND IN MY LANE. BY DOING SO I BECAME A ROLLING ROADBLOCK, AS THE OTHER TRAFFIC DID NOT HAVE THE SAME ISSUE AS I DID. I DID GO THROUGH A BBB CASE WITH THE VEHICLE, BUT NEITHER TIME WERE THE ROAD CONDITIONS CONDUCIVE TO THIS ISSUE, AND PER HYUNDAI EVERYTHING IS SET TO FACTORY SPECS(WHICH I DO NOT DOUBT). THERE IS AN INHERENT DESIGN FLAW WITH THE REAR SUSPENSION OF THIS VEHICLE AND IF SOMETHING IS NOT DONE, LIVES MAY BE LOST. *TR

THE WINDSHIELD REAR-VIEW MIRROR DOES NOT DIM ADEQUATELY. THE REAR-VIEW MIRROR DOES NOT HAVE A MANUAL DIMMING LEVER, JUST A ROW OF BUTTONS ALONG THE BOTTOM FOR TELEPHONE, BLUETOOTH, ETC. HAVING DRIVEN THE CAR AT NIGHT, I THOUGHT IT DID NOT HAVE ANY MIRROR DIMMING, SO I STOPPED AT A HYUNDAI DEALER THE NEXT DAY AND WAS INFORMED THAT THE MIRROR HAS A PHOTOCELL THAT TELLS THE MIRROR WHETHER IT IS DAY OR NIGHT, AND THE MIRROR AUTOMATICALLY DIMS. I COVERED THE SENSOR AND THEY WERE CORRECT, BUT THE AMOUNT OF DIMMING IS FAR FROM ADEQUATE--SUCH THAT WHEN I DROVE THE CAR AT NIGHT, I DID NOT REALIZE THERE WAS ANY DIMMING AT ALL. I HAD TO RE-AIM THE MIRROR SO I COULD NOT SEE THE HEADLIGHTS OF THE CAR BEHIND ME. SUCH RE-AIMING OF THE MIRROR CANCELS MOST OF THE SAFETY BENEFITS OF HAVING A REAR-VIEW MIRROR. *TR

ONE CANNOT SEE ADEQUATELY THROUGH THE REAR WINDOW IN ORDER TO SAFELY BACK UP. *TR

THE SPEEDOMETER AND TACHOMETER DASHBOARD INSTRUMENTS ARE ALMOST UNREADABLE BY PERSONS WITH RED-GREEN COLOR BLINDNESS. APPROXIMATELY 5% TO 10% OF THE MALE POPULATION IS RED-GREEN COLOR BLIND (0.5% TO 1% FOR FEMALES). THE SPEEDOMETER AND TACHOMETER DIALS ARE BLACK WITH WHITE LETTERING AND DEEP RED NEEDLES TO POINT AT THE LETTERING. THAT DEEP RED ON A BLACK BACKGROUND IS ALMOST INVISIBLE. IF I SPEND TIME SEARCHING, I CAN FIND THE NEEDLE, BUT IT IS VERY UNSAFE TO TAKE ONE'S EYES OFF THE ROAD FOR THE LENGTH OF TIME IT TAKES TO FIND THE ALMOST INVISIBLE NEEDLE. AN ARGUMENT OF, "IF YOU CAN'T READ THE INSTRUMENTS, GET A DIFFERENT CAR," IS NOT REASONABLE BECAUSE THE CAR ONE IS DRIVING IS NOT ALWAYS ONE'S OWN CAR, SUCH AS IT MAY BE AN EMPLOYER'S CAR OR (THE WAY I DISCOVERED THIS PROBLEM) IT MAY BE A RENTAL CAR, AND THERE ARE MANY OTHER SCENARIOS WHERE ONE DID NOT CHOOSE THE CAR ONE HAS TO DRIVE. SINCE 5% TO 10% OF THE MALE POPULATION HAS THIS COLOR VISION DEFICIENCY, I CANNOT BELIEVE THAT HYUNDAI NEVER DISCOVERED THE PROBLEM, BUT CHOSE STYLING OVER SAFETY. I ALSO SUSPECT THIS PROBLEM IS NOT LIMITED TO HYUNDAI. *TR

DURING MODERATE BRAKING ON ROUGH ROADS THE VEHICLE MAKES A LOUD BANG. AT THIS TIME THE BRAKE PEDAL BECOMES VERY DIFFICULT TO DEPRESS. THIS VEHICLE SUFFERED FOUR FLAT TIRES DURING THE 2013/2014 WINTER IN MICHIGAN DUE TO POT HOLES. TWO OF THE WHEELS HAD TO BE REPLACE DURING ONE INCIDENT. TIRE PROFILE IS NOT APPROPRIATE FOR ROADS IN THIS AREA. DEALER HAD VEHICLE FOR A WEEK BUT DID NOT FIND A PROBLEM. *TR

THERE IS A PLASTIC GUIDE THAT ALLOWS THE REAR SEAT BELTS TO RETRACT AND EXTEND FREELY. ON A NUMBER OF OCCASIONS, UNDER NORMAL USE, THE SEAT BELT HAS BECOME LODGED UNDER THE PLASTIC GUIDE PART, PREVENTING THE SEAT BELT FROM RETRACTING PROPERLY, AND THUS CAUSING EXCESSIVE SLACK IN THE SEAT BELT. *JB

AFTER ONLY HAVING THE VEHICLE FOR A SHORT TIME, I STARTED TO NOTICE ON THE CENTER OF THE REAR BUMPER & RIGHT REAR QUARTER PANEL WERE MISSING PAINT. OVER TIME IT HAS ONLY GOTTEN WORSE. I WAS TOLD THAT THE PARTS OF THE CAR THAT ARE PLASTIC UNDERNEATH THE PAINT TEND TO FLEX AND CAUSE THE PAINT TO CRACK. *TR

I OWN A 2013 HYUNDAI VELOSTER THAT I PURCHASED IN MAY. WHILE DRIVING OVER THE TAPPAN ZEE BRIDGE, THIS MORNING, MY SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. I WAS IN SHOCK, COVERED IN GLASS AND UNABLE TO PULL OVER UNTIL I REACHED THE TOLL PLAZA, THE THERE IS NO STOPPING ON THE BRIDGE. I CALLED MY DEALER AND THEY ADVISED ME THAT IT WAS A "KNOWN ISSUE" BUT THAT MY CAR HAD NOT BEEN RECALLED AND THEY WERE NOT SURE WHY. THE TOW-SERVICE THAT IS USED FOR THE THRUWAY AUTHORITY COULD NOT TAKE ME TO MY DEALER AND ONLY TO THE NEAREST ONE, WHICH IS WHITE PLAINS HYUNDAI. THEY ALSO ADVISED ME THAT IT IS A "KNOWN ISSUE" AND HAS TO DO WITH THE GLASS. AGAIN, THEY CONFIRMED THAT MY VIN WAS EXCLUDED FROM THE RECALL. IT IS (OBVIOUSLY) COVERED UNDER WARRANTY. HOWEVER, I AM NOW TERRIFIED OF MY SUNROOF AS NO ONE CAN TELL ME THAT THE ISSUE IS RESOLVED AND ASSURE ME THAT IT WON'T HAPPEN AGAIN. I'VE ONLY OWNED THE CAR FOR 3 MONTHS! AT THE DEALER'S SUGGESTION, I CALLED HYUNDAI CUSTOMER SERVICE FOR ANSWERS AND RECEIVED VERY LITTLE INFORMATION. I HAVE PHOTOS AVAILABLE AND AM HAPPY TO DO AN INTERVIEW. *TR

THIS VEHICLE HAD A SERIOUS SAFETY ISSUE OCCUR AROUND 5:00 AM ON JULY 10TH; AS I WAS DRIVING OUT OF MY DRIVEWAY (CAR IN DRIVE AND IN MOTION) ALL POWER FAILED. NO LIGHTS, ACCELERATION, POWER STEERING OR BRAKES, ETC. WHICH WAS A SERIOUS HAZARD ESPECIALLY GIVEN THE DARKNESS AT THAT TIME OF DAY. THIS SAFETY ISSUE FOLLOWED MULTIPLE OCCASIONS WHERE ALL THE POWER FAILED WHEN TRYING TO ENTER THE VEHICLE USING THE PROVIDED KEY FOBS. THESE SITUATIONS COULD ALSO HAVE BEEN DANGEROUS AS ON ONE OCCASION THIS HAPPENED WHILE MY CAR WAS IN AN URBAN PARKING GARAGE IN THE EVENING. IT TOOK APPROXIMATELY 45 MINUTES- 1 HOUR BEFORE THE POWER RESTORED AND I COULD START THE VEHICLE. I BROUGHT IT TO THE DEALERSHIP ON JULY 5TH TO REMEDY THE POWER ISSUE AND THE TECHNICIAN COULD FIND NO ISSUE - THEY SWITCHED OUT THE CAR BATTERY AS A PRECAUTION IN THE EVENT THERE WAS A HAIRLINE CRACK CAUSING THE INTERMITTENT POWER FAILURES. AS OF AUGUST 27TH, THE VEHICLE WAS STILL NOT REPAIRED FROM THE JULY 10TH INCIDENT. DEALERSHIP NOTIFIED ME IT WAS REPLACING THE ENTIRE FUSE BOX AND ENGINE WIRING HARNESS AS THE DIAGNOSED CAUSE OF THE FAILURE. *JB

AS I WAS DRIVING ON THE FREEWAY, TRAVELING DOWN AN INTERCHANGE TO ANOTHER FREEWAY, I DEPRESSED THE GAS PEDAL. ONCE I COMPLETELY LET OFF THE GAS, I STARTED TO APPLY THE BRAKES. JUST AS I STARTED TO STEER INTO THE TURN, THE STEERING WHEEL LOCKED UP AND I REMOVED MY FOOT FROM THE BRAKE PEDAL. THE CAR STARTED ACCELERATING AND BRAKING ON ITS OWN, WITHOUT MY APPLICATION OF ANY PEDALS. THE WHEELS LOCKED UP WITHOUT ME APPLYING THE BRAKES. I WAS PUT INTO A FOUR WHEEL SLIDE WHERE I WAS ALMOST RAN INTO AN EMBANKMENT. THE WHEELS THEN UNLOCKED PRIOR TO THE POSSIBLE IMPACT AND THE VEHICLE STARTED ACCELERATING AND BRAKING AGAIN ON ITS OWN. DURING THIS ENTIRE TIME, MY STEERING WHEEL WAS STILL LOCKED UP. I WAS ABLE TO PUT MY CAR IN NEUTRAL AND THE CAR HEADED TO THE SIDE OF THE FREEWAY. THE STEERING WHEEL WAS STILL LOCKED UP WHEN I PUT THE VEHICLE INTO THE NEUTRAL POSITION. THE CONVULSIONS (RANDOM BRAKING AND ACCELERATING) STOPPED ONCE I PUT THE CAR INTO NEUTRAL. WITH THE CAR STILL UNABLE TO BE CONTROLLED AND TRAVELING ON THE SIDE OF THE FREEWAY, I SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE RANDOM BRAKING AND ACCELERATING CEASED AND THE STEERING WHEEL WAS NO LONGER LOCKED UP. THIS COULD HAVE ENDED VERY BADLY, NOT ONLY FOR MYSELF, BUT FOR OTHERS WHO MAY HAVE BEEN ON THE ROAD AT THE TIME. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, FUEL FUMES FILLED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.