NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Hyundai Veloster. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING OR SHIFTING THE WHEEL FROM SIDE TO SIDE. THE STEERING WHEEL ISN'T TIGHTLY SECURED. IN ADDITION, THE BUTTONS ON THE STEERING WHEEL FOR VOICE CONTROL, ETC. NO LONGER WORKS.
THE AC/ CLIMATE CONTROL KNOB HAS PARTS IN IT THAT KEEP MELTING, RENDERING THE HEAT AND AIR CONDITIONING UNABLE TO TURN ON.
MY FIANC AND I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF A SUDDEN MY SUNROOF EXPLODED ON MY 2013 HYUNDAI VELOSTER.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE ENGINE PERFORMED ROUGHLY AND THERE WAS REDUCED ENGINE POWER. IN ADDITION, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART IMMEDIATELY. THE VEHICLE FINALLY RESTARTED AND WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE STALLING AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY CAMPAIGN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE); ALTHOUGH, THE FAILURE WAS SIMILAR. THE DEALER PROVIDED AN EXTENSIVE DIAGNOSIS AND DETERMINED THAT THE ENTIRE ENGINE, TURBO, RADIATOR ASSEMBLY, PUMP ASSEMBLY AND OTHER UNKNOWN REPAIRS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED A CASE NUMBER AND WAS TO FOLLOW-UP WITH THE DEALER AND CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
THE A/C FAN HAS ALL BUT STOPPED WORKING. I'M LEAD TO BELIEVE THIS IS A RESULT OF THE MATERIALS THAT YOU WERE USED WHEN CONSTRUCTING THE FAN REGULATOR KNOB AND THEM MELTING. THERE ARE PEOPLE COMPLAINING ABOUT IT ALL OVER THE INTERNET BUT MINE WENT UP SHORTLY AFTER THE CAR IS OUTSIDE OF WARRANTY FOR THIS COVERAGE (BASED ON MILEAGE). THE FAN WILL BLOW ONLY WHEN POSITIONED PRECISELY RIGHT.
SHATTERED SUNROOF WHILE DRIVING FOR NO APPARENT REASON. AFTER INCIDENT FOUND THAT 2012 HYUNDAI VOLESTER WAS RECALLED FOR SAME THING.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE SUN ROOF HAD SHATTERED. NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WAS CALLED, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE YET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
THE STEERING WHEEL MAKES A LOUD CLICKING NOISE WHEN YOU TURN IT. IT DOES IT WITH THE CAR ON OR OFF. IT ALSO SHAKES A LOT MORE THAN IT SHOULD EVER SINCE IT STARTED MAKING THE NOISE.
MY SON'S 2013 HYUNDAI VELOSTER'S SUNROOF EXPLODED VIOLENTLY WHILE PARKED IN OUR HOUSE DRIVE WAY. THE INSURANCE COMPANY WAS CONTACTED, BUT BECAUSE OF OUR INSURANCE DEDUCTIBLE THE EXPENSE WILL NOT BE COVERED BY THEM. THE CAR WAS TAKEN TO THE HYUNDAI DEALER AND THEY WOULD NOT TAKE RESPONSIBILITY FOR THE DAMAGE, DESPITE THEY HAD DONE SOME RECALLS ON THIS ISSUE, BUT WERE NEVER NOTIFY OF THIS RECALL OR OF THE POSSIBILITIES THAT THIS COULD HAPPEN.. I FIND IT UNFAIR THAT WE HAVE TO PAY FOR A DAMAGE THAT HAS TO DO WITH MANUFACTURING OF SUCH SUNROOFS BY HYUNDAI. IT IS CLEAR TO US NOW THAT THIS IS A VERY TERRIBLE ,DANGEROUS AND COMMON ISSUE WITH THIS TYPE OF VEHICLES SUNROOFS BECAUSE OF ITS SIZE. I AM FILLING THIS COMPLAIN BECAUSE I WANT TO KNOW WHAT MEASURES HAS THE GOVERNMENT TAKEN TO MAKE SURE THAT THE AUTOMOBILE INDUSTRY, IN OUR CASE THE HYUNDAI , IS MANUFACTURING SAFE CARS. FROM MY READING RELATED TO THIS ISSUE I AM NOW AWARE THAT THE AUTO INDUSTRY AND GOVERNMENT SAFETY REGULATORS ARE WELL AWARE OF THE PRESENT SAFETY HAZARDS, THAT CAN VERY WELL END UP BEEN DEADLY. PLEASE ADVISE ME ON HOW I CAN APPROACH THIS ISSUE WITH HYUNDAI. TO CLARIFY THE VEHICLE WAS STATIONARY AND THE TEMPERATURE WAS APPROXIMATELY 70%, WE DO LIVE IN SOUTH, FLORIDA AND THE TEMPERATURES CAN GO VERY HIGH, SO I AM VERY AFRAID THAT THIS CAN HAPPEN AGAIN AND I DO FEAR FOR MY SON'S SAFETY. AS OF NOW WE ARE GOING TO HAVE TO PAY $720.00 FOR THIS REPAIR THAT WE HAVE NOTHING TO DO WITH IT. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE IS BURNING UP OIL. NO VISIBLE LEAKS. HAVE TAKEN IT TO DEALERSHIP TWICE BUT I'M ADDING MORE THAN A QUART EACH MONTH.
'TAKATA RECALL' MY VELOSTER HAS BEEN STALLING SINCE I LEASED IT THERE'S ALWAYS A PROBLEM WHEN SPEEDING UP AND HAS BEEN TAKEN TO THE DEALERSHIP FOR SERVICE MORE THAN 3 TIMES FOR THE SAME PROBLEM AND HAS BEEN OUT OF SERVICE FOR MORE THAN 35 DAYS THIS HAS HAPPENED TO ME ON HIGHWAY, STATIONARY AND ON STREETS IT'S U JUST THAT I HAVE TO PAY FOR A VEHICLE LIKE THIS WHEN I SHOULD BE GETTING MY MONEYS WORTH
MY CLIMATE CINTRIL KNOB STOPPED WORKING ST DIFFERENT SETTINGS. SOMETIME I GET LEVEK 4 FIRCE OF AIR WHEN THE SELECTIIN IS ON 1. OR OTHER TIMES I GET AIR FORCE OF 2 WHEN THE SELECTION IS ON 4. MY AC ALSO WON'T WORK ONCE THE KNOB STARTED ACTUNG UP. MY SECOND ISSUE IS MY CHECK ENGINE LIGHT GIES ON AND OFF. I GOT A READING OF DTC P0087 BUT I AM TOLD THERE IS NO RECALL EVEN THOU THERE IS A TSB OUT THERE.
THE CAR WAS TAKEN TO CURTIS AUTOMOTIVE IN FALMOUTH, MA FOR NEW TIRES. WHILE THE CAR WAS BEING TEST-DRIVEN ON THE HIGHWAY THE TEST-DRIVER INDICATED THE ENGINE MADE A LOUD BANGING NOISE, HE PULLED OVER, THE ENGINE SEIZED, OIL WAS EVERYWHERE. THE CAR WAS TOWED BACK TO CURTIS AUTOMOTIVE AND THEN TO HYUNDAI WHERE THE CAR ENGINE HAS ALWAYS BEEN SERVICED. HYUNDAI INDICATED 'THE ENGINE BLOCK CRACKED FROM PISTON #4' BUT NO FURTHER DIAGNOSIS AS TO WHAT CAUSED THIS OR WHY THIS HAPPENED. RESEARCH INDICATES THERE IS NO PREDICTABILITY FOR IT HAPPENING, BUT THE COMMON FACTORS ARE: IT PERTAINS TO TURBO CHARGED ENGINES, HAPPENS AT LOWER SPEEDS COUPLED WITH HIGHER LOADS AND HIGH CYLINDER PRESSURES REFERRED TO AS LOW SPEED PRE-IGNITION (LSPI) WHERE COMBUSTION OCCURS PREMATURELY IMPACTING MECHANICAL INTERNALS OF GASOLINE ENGINES, EVIDENCED WITH SEVERE KNOCKING BECAUSE THE PISTONS AND CONNECTING RODS ARE RISING WHEN THIS DOWNWARD COMBUSTION (BANG) OCCURS. WORST CASE SCENARIOS INDICATE THIS LEADS TO BROKEN PISTON RINGS, DAMAGED RING LANDS AND/OR BENT CONNECTING RODS. FURTHER, OPERATING AT RELATIVELY LOW RPM AND CONSTANT LOAD SUCH AS HIGHWAY CRUISING THE ENGINE CAN SLIP INTO THE LSPI ZONE WHERE POTENTIAL ENGINE DAMAGE MAY OCCUR. 2 REFERENCES: HTTP://WWW.VELOSTERTURBO.ORG/FORUM/VELOSTER-TURBO-DISCUSSIONS/9852-WHY-MOTORS-KEEP-BLOWING-UP.HTML HTTPS://WWW.YOUTUBE.COM/WATCH?V=NUDB_TIIJHU
THE AC FAN CONTROL SWITCH ON THE DASH MELTS ON THE BACK OF IT AND CAUSES THE SWITCH TO ONLY WORK ON SPEED 1 AND IN SOME CASES NOT AT ALL. NOW IVE RESEARCHED THIS MULTIPLE TIMES AND MANY MANY PEOPLE HAVE HAD THE SAME ISSUE THAT IM HAVING AND SOME HAVE EVEN HAD THEIR WHILE CAR CATCH FIRE. SO TO BETTER EXPLAIN IM ADDING A YOUTUBE LINK THAT EXPLAINS WHAT HAS HAPPENED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1CKRHIB7XNU&FEATURE=SHARE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE CONTACT WAS SEATED IN THE VEHICLE AND SLIDING BACK THE INSIDE LINER TO THE SUN ROOF, THE SUN ROOF GLASS EXPLODED. THE CONTACT STATED THAT THERE WAS GLASS THREE FEET FROM THE VEHICLE AS WELL AS INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED JIM CLICK HYUNDAI (6420 E 22ND ST, TUCSON, AZ 85710) AND WAS INFORMED THAT SINCE THE RECALL WAS FOR THE PREVIOUS YEAR, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WITHOUT WARNING, THE CONTACT STATED THAT THE PANORAMIC SUN ROOF FRACTURED. THERE WERE NO INJURIES. THE DEALER (ETTLESON HYUNDAI, 5631 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525, (708) 491-0200) INSPECTED THE VEHICLE AND SUGGESTED THAT THE CONTACT CHECK WITH THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE12027 (VISIBILITY) AND NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
THE FAN KNOB ONLY WORKS ON CERTAIN SPEEDS IF YOU HAVE IT PRECISELY IN A CERTAIN SPOT, AND THE PLUG BEHIND THE PART THAT PLUGS IT IN IS BURNT. I HAVE SEEN SEVERAL OTHERS WITH THIS SAME ISSUE. IT IS A FIRE HAZARD AS SOMETIMES IT SMELLS LIKE BURNING ELECTRICAL.
TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE AT A STOP AND DEPRESSING THE ACCELERATOR PEDAL, AN EXPLOSION WAS HEARD COMING FROM THE ENGINE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT NOTICED BLACK SMOKE UNDERNEATH THE HOOD AND FROM BOTH FRONT TIRES. IN ADDITION, THE CONTACT STATED THAT THE ENGINE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 11082662. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
DRIVING DOWN INTERSTATE AND SUNROOF EXPLODED. DID NOT WHAT HAPPEN AY FIRST. LOUD EXPLOSION SCARED ME TO DEATH. GLASS FLYING DURING RUSH HOUR TRAFFIC. THE SUNROOF WAS IN THE CLOSED POSTION AND ALL OF A SUDDEN BOOM.
RIDING DOWN THE INTERSTATE AND HEARD A LOUD POP ALOMOST LIKE A GUN SHOT, NEXT THING I KNOW GLASS WAS FALLING ON ME, ON MY SEATS AND FLOORS. I LOOKED UP AND SUNROOF WAS SHATTERED, NOTHING CAUSED IT TO SHATTER NOTHING HIT IT. BUT OBVIOUSLY BASED ON OTHER COMPLAINTS AND HYUNDAI IT'S A DEFECT AND HYUNDAI ISN'T DOING FIX THE PROBLEM OR RECALL CAR
DEERING WHEEL SHAKE WHILE DRIVING. TOOK IT INTO THE CAR DEALER WHERE IT WAS BOUGHT WAS TOLD WAS NOT COVERED BY WARRANTY HAD TO PAY REPAIR $435.47
So there are a few issues that need to fixed with this that just randomly stopped working. First the driver side door will not unlock and sometimes it locks with my key fob. Second, My air bag Symbol has also popped up and will not go away. My horn will not honk and the right side on the steering wheel buttons suddenly stopped working. And now my passenger side back door will not open from the inside and out. These are things that shouldn’t be happening to the car, it’s not even 10 years old since I’ve had the car. Please fix these issues which at the dealership charge an arm and a leg to fix these issues. We need recalls for these issue to get fixed that Hyundai couldn’t do when they released these car types.
ON THIS MODEL WE ARE EXPERIENCING A VIOLENT SHAKE IN THE STEERING WHEEL. THE SHAKE STARTS WHEN THE CAR REACHES AROUND 40 MPH. THERE IS A LOT OF PLAY IN THE STEERING WHEEL. I HAD MY MECHANIC INSPECT THE ISSUE AND AS SOON AS HE SAT DOWN A MOVED THE STEERING LEFT AND RIGHT HE KNEW WHAT THE ISSUE WAS. HE SAID THE PROBLEM IS A PLASTIC BUSHING LOCATED IN THE STEERING COLUMN. HE SAID THAT THIS IS HAPPENING A LOT IN HYUNDAI CARS INCLUDING THE SONATA. HE HAS ALREADY REPLACED 4 IN LAST COUPLE OF MONTHS AND IT SEEMS TO BE HAPPENING RIGHT AFTER THE WARRANTY EXPIRES. I AM 10K MILES OVER MY 60K WARRANTY AND HYUNDAI SAID THERE IS NOTHING THEY CAN DO. IT IS NOW GOING TO COST ME AROUND $400 TO REPLACE A $3 PART. I LOOKED ONLINE AND THIS ISSUE SEEMS TO BE A REGULAR COMPLAINT WITH NUMEROUS COMPLAINTS ONLINE STATING THE SAME ISSUE. I HAVE BEEN NOTIFIED BY MY MECHANIC THAT IF THAT PLASTIC BUSHING WEARS OUT ANYMORE AND THE PLASTIC "TEETH" ON THE BUSHING WEAR OUT ANYMORE THAT WE COULD LOSE THE ABILITY TO STEER THE VEHICLE. WE CANNOT EVEN DRIVE THE CAR ON THE HIGHWAY BECAUSE THE STEERING SHAKES SO VIOLENTLY. WE NOTICED THE ISSUE HAPPENING ABOUT A MONTH AGO AND IT HAS JUST GOTTEN WORSE SINCE. I'M CURRENTLY HAVING THE ISSUE REPAIRED BY MY MECHANIC BECAUSE HYUNDAI WILL NOT WARRANTY THE ISSUE AS THEY STATE THEY HAVE NEVER HEARD OF THIS ISSUE WHICH I FIND HARD TO BELIEVE BECAUSE I TYPED IT IN GOOGLE AND FOUND MORE CASES ON THIS ISSUE THAN I CAN COUNT.
I've been going through this with Hyundai for over a year I own a 2013 Hyundai Veloster with 52000 me this car in 2019 had an engine management component recall my engine blew as in the heads blew the oil and the water and cooling are mixing
AFTER APPROXIMATELY 78000 MILES THE STEERING WHEEL BEGAN MAKING A CLICKING SOUND WHEN TURNING LEFT OR RIGHT. THE PROBLEM STEMS FROM A PLASTIC PIECE THAT NEEDS REPLACING BUT THE COST IS OVER $300.00 DUE TO THE ENTIRE STEERING WHEEL ASSEMBLY HAS TO BE REMOVED. HYUNDAI HAS ISSUED A RECALL FOR THE ELANTRA'S FOR THE VERY SAME THING BUT NOT THE VELOSTER. 1ST MAJOR CONCERN WITH VEHICLE BUT NOT PLEASED THAT HYUNDIA WONT OWN UP TO THIS BRAND PROBLEM. MY COUSIN HAS A 2-DOOR GENESIS AND THE SAME THING HAS HAPPENED TO HIM AT 30K MILES.
SUNROOF SHATTERED WHILE DRIVING. NO CONTACT MADE WITH VEHICLE, WAS DRIVING ABOUT 50 MPH WHEN SUNROOF GLASS SHATTERED, BREAKING OF BACK PART OF FRAME AS WELL. GLASS ON SUNROOF SHATTERED UPWARD, EVENTUALLY CAVING IN ON TOP OF COVER
I HAVE A 2013 HYUNDAI VELOSTER TURBO WITH A 1.6 LITER TURBO ENGINE THAT THREW A ROD THRU THE ENGINE BLOCK.HYUNDAI ISSUED RECALLS ON THE SONATA AND THEY HAVE BEEN REPLACING DEFECTIVE 1.6 LITER TURBO ENGINES FOR SOME VELOSTERS AND NOT OTHERS THAT ARE HAVING IDENTICAL PROBLEMS.THEY SHOULD HAVE TO RECALL ALL OF THEM.I HAD A TICKING SOUND FOR APPROXIMATELY ONE MONTH AND IT SOUNDED LIKE A LIFTER TICK.AFTER DOING A LOT OF ONLINE RESEARCH EVERYONE SAID TO CONTINUE DRIVING IT BECAUSE IT WAS CARBON BUILD UP ON THE INTAKE VALVES .I AM AN ASE MASTER TECH WITH OVER 40 YEARS EXPERIENCE AND I HAVE NEVER HEARD A ROD MAKE A TICKING SOUND LIKE THIS.THERE ARE LOTS OF COMPLAINTS ON LINE CONCERNING THIS ISSUE AND HYUNDAI HAS NOT RECOGNIZED THEM.YES THEY DO OFFER A 10 YEAR 100,000 MILE WARRANTY TO THE ORIGINAL PURCHASER AND ONLY A 5 YEAR 60,000 MILE WARRANTY TO THE SECOND OWNER.I HAD TO HAVE THE STANDARD TRANSMISSION REPLACED AT APPROXIMATELY 28,000 MILES BY HYUNDAI FOR A DESIGN FLAW IN THE TRANSMISSION CASE CAUSING THE SEAL TO LEAK,BUT THEY WILL NOT DO ANYTHING ABOUT THE ENGINE BECAUSE I AM THE SECOND OWNER. IF I WAS THE ORIGINAL OWNER THEY WOULD REPLACE IT.I HAVE CHANGED MY OIL AND FILTER EVERY 3 TO 4,000 MILES AND MY CAR IS PAMPERED BY ME .WHEN IT THREW THE ROD I WAS PULLING FROM A STOP SIGH AT LESS THAN 5 MPH AND LESS THAN 1,000 RPMS AND IT DIED AS I WAS TURNING ONTO THE HIGHWAY.
REAR BRAKE CALIPERS STICK CAUSING THE TIRES NOT TO TURN SINCE THE BRAKES ARE ENGAGED THIS IS DUE TO THE CALIPER BEING. STUCK. THE DEALER FIXED MINE ON THE DRIVERS SIDE BUT NOW THE PROBLEM IS IN THE PASSENGER SIDE AND THEY REFUSE TO FIX IT BECAUSE THE CAR HAS 63280 MILES ON IT (3280) OUT OF WARRANTY. THE 2012 MODEL OF THIS CAR HAD THE EXACT PROBLEM AND WAS RECALLED BUT HYUNDAI REFUSES TO FIX MY 2013 FOR THE SAME PROBLEM. WHY. LOOK UP "VELOSTER STICKING BRAKES" ON THE INTERNET AND SEE THAT THIS IS A BIG PROBLEM AND HYUNDAI KNOWS ABOUT IT (2012) BUT REFUSES TO FIX THE LATER MODELS WITH THE PROBLEM LIKE MINE. THIS PROBLEM NEEDS TO BE RECALLED BEFORE THE BRAKES ON ONE OF THEM STICK AND CAUSE A WRECK. MY CAR HAS TWO HUGE WORN OUT SPOTS (MUST REPLACE) ON THE TIRE DUE TO THIS PROBLEM. PLEASE HAVE THIS PROBLEM FIXED BEFORE SOMEONE IS KILLED DUE TO INVOLUNTARY STUCK BRAKES.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY. DORAL HYUNDAI IN DORAL, FLORIDA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE STEERING WHEEL COUPLING WAS FAULTY. THE DEALER STATED THAT THE FAILURE WAS KNOWN TO BE AN ISSUE, BUT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
The contact owns a 2013 Hyundai Veloster. The contact stated that while replacing the control switch to the air conditioning unit the contact discovered that the electrical wiring harness was burnt and melted. Also, while accelerating from a standing start the vehicle was hesitant and paused before accelerating properly and the transmission was also stuck in sports mode. The cause of the failures was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 29,000.
AUTO WAS STOPPED AT A RED LIGHT. WHEN LIGHT TURN GREEN I PRESSED GAS PEDAL AUTO DID NOT MOVE. ALL LIGHTS ON DASH BOARD TURNED ON, STEERING WHEEL LOCKED ,THE AUTO TRANSMISSION LEVER LOCKED, IGNITION LOCKED AND BRAKES LOCKED. SCREEN DID NOT SHOW WHAT POSITION IF AUTO WAS ON NEUTRAL, PARKED ETC., SOME GUYS HELPED ME PUSH CAR TO SIDE OF A STREET. AFTER 4-5 MINUTES OR SO I WAS ABLE TO PUT MY CAR IN NEUTRAL AND THEN AFTER 5 OR 6 MINUTES IGNITION UNLOCKED AND I WAS ABLE TO TURN AUTO OFF.
INCIDENT HAPPENED ON JULY 21ST 2017 AT 1:45PM AT 9701 DESSAU ROAD, AUSTIN TEXAS. I WAS COMING AROUND THE CORNER AT DESSAU AND RUNDBERG HEADING NORTH AND I FELT THE CAR SKIP A LITTLE AND HAD SOME LOSS OF POWER. I PULLED INTO THE PARKING LOT AT 9701 DESSAU AND THE CAR WAS SMOKING AND THE BRAKES WENT OUT. I PULLED THE EMERGENCY BRAKE AND THEN OPENED THE HOOD, THERE WAS FIRE AND BLACK SMOKE COMING OUT AND I RAN INSIDE TO GET A FIRE EXTINGUISHER. IT LOOKED LIKE THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE FIRE SPREAD UNDER THE MOTOR COVER AND BURNED SOME OF THE HOOD, BUT I GOT TO IT QUICKLY AND MINIMAL DAMAGE WAS DONE. I COULD HAVE CRASHED AND DIED.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESUMED DRIVING WITH GLASS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN AUSTIN, TX WHERE THE BROKEN GLASS WAS VACUUMED OUT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO WIESNER HYUNDAI LOCATED IN CONROE, TX WHO STATED THAT THE CONTACT WAS BEHIND ON HER WARRANTY AND THE VEHICLE COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND WARRANTY FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED WITH THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SUDDENLY EXPLODED AND GLASS FELL ONTO THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER (BILL MARSH HYUNDAI IN TRAVERSE MI), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
HAD CAR FOR AROUND A YEAR AND HAVE HAD NOTHING BUT ISSUES WITH SHAKES SUSPENSION AND AS OF RECENT A ROD THREW THROUGH MY ENGINE WALL THROUGH MY OIL COMPARTMENT. I KEEP UP WITH THE MAINTENANCE OF THE CAR REGULARLY AND FOR SOMETHING SO HUGE OF THAT NATURE TO HAPPEN IS BIZARRE. APPARENTLY HUNDREDS OF MILLIONS OF HYUNDAIS HAVE BEEN RECALLED DUE TO ENGINE FAILURE (RODS BEING THROWN). I'M HAVING THE SAME ISSUE AS MANY OTHER DRIVERS WITH NO RESOLUTION. I'VE REACHED OUT HYUNDAI MULTIPLE TIMES TO HAVE THEM INSPECT THE VEHICLE AND HAVE EVEN HAD THEM JUST DRIVE IT AROUND BECAUSE YOU CAN TELL RIGHT AWAY THIS CAR DRIVES FUNNY. THEY ONLY RESPONDED WITH WELL IT'S JUST THE TYPE OF CAR. WELL I WOULD HAVE NEVER BOUGHT THIS CAR IF I KNEW I WOULD BE HAVING THIS MANY ISSUES. THIS CAR IS UNSAFE AND NEEDS TO HAVE THE ENGINE PROBLEMS RECALLED ALONG WITH THE SUSPENSION WHEN IT JUMPS OUT OF LINE. I FEEL LIKE THE SHAKEY SUSPENSION WHEN HITTING A SMALL BUMP AND EVERY OTHER PROBLEM HAS BEEN LEADING UP TO THROWING THE ROD. I'M SO DISAPPOINTED AND WILL BE FILLING LEGAL ACTION IF THIS DOES NOT GET RESOLVED IN MY FAVOR. AS I HAVE NO OTHER CHOICE.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 50 MPH, THE CLUTCH PEDAL COLLAPSED ONTO THE FLOORBOARD. THE VEHICLE STALLED DIRECTLY AFTERWARDS DUE TO THE INABILITY TO SWITCH GEARS PROPERLY. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE RIGHT SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
ONE AFTERNOON DURING RUSH HOUR IN THE BRONX MY GEAR STICK WOULD NOT SHIFT FROM P TO D SO I HAD TO USE THE OVERRIDE SHIFTIER FUNCTION JUST TO GET MY CAR TO MOVE. ALONG WITH THE GEAR SHIFT NOT WORKING NONE OF THE ELECTRICAL COMPONENTS IN THE CAR WORKED NOT MY INDICATORS/HAZARDS, MY WINDOWS WONT WIND DOWN SO I COULD AT LEAST SIGNAL MY INTENTION, MY WIND SHIELD WIPERS WERE NON OPERABLE AND MY SEAT BELT SENSOR DOES NOT WORK. IT WAS POURING OUT THIS DAY AND I HAD NO VISIBILITY BECAUSE MY WIPERS WOULD NOT WORK AND COULD NOT SIGNAL TO OTHER DRIVERS MY INTENTIONS. THE NEXT DAY I TOOK MY CAR TO THE DEALERSHIP AND THEY CONCLUDED THAT THE ISSUE WAS RELATED TO THE AFTERMARKET AUTO START THE PREVIOUS OWNER HAD INSTALLED. SO I HAD THE AUTO START REMOVED BUT THE ISSUE STILL OCCURS, HYUNDAI IS UNSURE OF WHAT IS CAUSING THE PROBLEM. HYUNDAI IS SUGGESTING A COMPLETE REWIRING BECAUSE THEY ARE UNSURE EXACTLY WHAT IS CAUSING THE ISSUE AND CLAIM IT WILL NOT BE COVERED UNDER WARRANTY BECAUSE IT SEEMS TO BE AN ELECTRICAL ISSUE, WHICH ARE NOT COVERED UNDER WARRANTY. THIS WILL COST ME UPWARD OF 7000$. I AM SURE THIS IS A DEFECT THERE IS NO WAY A CAR WITH LESS THAN 30,000 MILES SHOULD BE HAVING SUCH MAJOR ISSUES. THIS VEHICLE IS VERY UNSAFE FOR ME TO DRIVE WITHOUT ANY INDICATORS OR MY GEAR SHIFTIER WORKING. WHEN MAKING A U-TURN OR PULLING INTO PARKING SPOTS IT TAKES ME TWICE AS LONG BECAUSE I NEED TO HAVE SOMETHING SHARP HANDY TO PUSH INTO THE GEAR SHIFT RELEASE BUTTON.
WHEN STOPPING AT A STOP SIGN WHILE PRESSING THE BRAKE AND THE CLUTCH DOWN AT THE SAME TIME ON MULTIPLE OCCASIONS IT SEEMS THE SYSTEM LOSES PRESSURE AND THE CLUTCH PEDAL STICKS TO THE FLOOR AND WILL NOT RELEASE. THE ONLY WAY TO GET THE CLUTCH UP IS TO LIFT WITH FOOT OR HAND CAUSING A DELAY IN TAKING OFF. THIS HAS BEEN TAKEN TO THE DEALER FOR THEM NOT TO REPLICATE RESULTING IN MY FAMILY DRIVING THIS CAR UNTIL SOME FURTHER ACTION IS TAKEN OR THE PROBLEM GETS WORSE. IT ALWAYS SEEMS TO DO THIS WHILE IN NEUTRAL SHIFTING TO FIRST WHILE HITTING THE BRAKE AND THE CLUTCH COMING TO A STOP. SOME RESEARCH ON THE NET SAYS SLAVE OR MASTER CYLINDER STICKING.
IT WAS BEING DROVE DOWN THE ROAD STALLED AND STARTED BLOWING SMOKE OUT OF THE TAIL PIPES SO BAD THAT YOU COULDN'T SEE ANYTHING BEHIND YOU.
ELECTRONIC GEAR MOTOR OVERHEATED AND LEFT VEHICLE IN OVERDRIVE ON THE HIGHWAY IN STOPPED/SLOWED TRAFFIC. ONCE IN PARK OR NEUTRAL, TRANSMISSION IS DISABLED AND WILL NOT GO INTO ANY GEAR. HAD TO PUSH THE VEHICLE OFF THE ROAD TO HAVE TOWED. DEALER CALLED THE PART THE 'GEAR MOTOR ACTUATOR' AND THAT HE HAS DONE NUMEROUS REPLACEMENTS AND THE PROBLEM IS ONGOING.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FOLLOWING DAY, THE CONTACT DROVE TO THE DEALER (UNIVERSITY HYUNDAI IN DECATOR, ALABAMA) WHERE THE VEHICLE WAS KEPT FOR ONE AND A HALF MONTHS WITHOUT RENDERING A DIAGNOSIS. THE CONTACT WAS PROVIDED WITH A RENTAL VEHICLE IN THE INTERIM; HOWEVER, THE DEALER WAS CURRENTLY REQUESTING PAYMENT IN FULL FOR THE RENTAL VEHICLE BEFORE RELEASING THE CONTACT'S VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER A RECALL FOR THE FUEL LINE THAT, IN TURN, DAMAGED OTHER PARTS OF THE ENGINE THAT WERE NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
MY VELOSTER TURBO SUNROOF RANDOMLY EXPLODED AND SHATTERED ALL ON ME AND AROUND ME LIGHTLY DAMAGING THE INTERIOR OF MY CAR AND GAVE ME A FEW SCRATCHES AND COULD HAVE POTENTIALLY BLINDED ME HAD IT GONE INTO MY EYES. I TRIED TO CALL AND SEE IF HYUNDAI WOULD HELP ME OUT, BUT WAS TOLD TO GET MY CALL INSPECTED AT A DEALERSHIP, ONLY TO BE TOLD THAT HYUNDAI WILL NOT COVER THE REPLACEMENT FOR MY SUNROOF; EVEN THOUGH IT IS A KNOWN FACTORY DEFECT ON MY CAR MAKE AND MODEL AND HAS HAD MULTIPLE REPORTS FROM OWNERS OF THE SAME MAKE AND MODEL. I AM EXTREMELY UPSET WITH THAT FACT AND WANTED TO REPORT THIS ISSUE TO THE NHTSA, AND MAYBE WITH THIS HYUNDAI WILL ACT ON THIS ISSUE SOONER THAN LATER.
CAR ISSUES WITH ENGINE FAILED MULTIPLE TIMES PRIOR TO COMPLETE STALL @ 120K MILES - WHERE ENGINE SMOKED AND SPARKED AT THE END OF STALL
AS I WAS DRIVING DOWN THE ROAD GOING ABOUT 60 MILES PER HOUR MY SUNROOF EXPLODED. I DID NOT HIT ANY BUMPS NOR DID ANY OBJECT STRIKE MY VEHICLE. IT SOUNDED LIKE A BOMB WENT OFF IN MY VEHICLE. LUCKILY I HAD THE SHADE CLOSED SO THE GLASS LAID ON THE SHADE. HOWEVER, LOOKING IN THE REAR VIEW MIRROR THERE WAS A LOT OF GLASS FLYING AROUND. NO ONE WAS AROUND ME AT THE TIME OF THE EXPLOSION. MY LOCAL HYUNDAI DEALER IS FIXING THE GLASS FOR HALF THE COST OF THE ACTUAL REPAIR PER HYUNDAI CORPORATION. I STILL WOULD LIKE THIS TO BE INVESTIGATED. I'M TERRIFIED IT'LL HAPPEN AGAIN AFTER IT IS FIXED.
On going issue since 2016 with the failure of the rubber coupling in the motor driven power steering (MDPS) assembly. Loose steering, knocking noise, worsening overtime. Known issue with the Hyundai Elantra and recall issued for the same part and issue on the Elantra. But not for the Veloster, service department acknowledged identical part usage in Veloster and MDPS assembly is failing in the Veloster with same safety issues. But since no recall have been issued full cost of replacement passed to consumer. $5 dollar rubber coupler, +$500 labor.
WHEN DRIVING AT HIGHWAY SPEED THE SUNROOF EXPLODED AND SENT GLASS FLYING INTO AND AROUND CAR. THERE WAS NOTHING NEARBY THAT COULD HAVE HIT AND DAMAGED THE SUNROOF SO VIOLENTLY, AND THE INCIDENT SEEMS TO BE CAUSED BY THE SAME MANUFACTURER DEFECT AS 2012 HYUNDAI MODELS COVERED IN THE RECALL. THE CAR IS A 2013 TURBO MODEL THOUGH, SO IT IS NOT COVERED BY THE RECALL. THIS COULD HAVE EASILY HAVE CAUSED AN ACCIDENT IF I WASN'T AWARE OF THE PROBLEM IN ADVANCE SO I COULD UNDERSTAND WHAT WAS HAPPENING AND REACT ACCORDINGLY. HYUNDAI WILL NOT ACKNOWLEDGE THE PROBLEM SINCE ITS OUTSIDE OF THE INITIAL WARRANTY DESPITE THE FACT THAT ITS CONSISTENT WITH THE OTHER SUNROOF RECALL. OTHER PROBLEMS INCLUDE HAVING TO HAVE A CLUTCH REPLACED AT 45000 DUE TO ANOTHER MANUFACTURER DEFECT (CAR WOULDNT ACCELERATE IN 1ST OR 2ND GEAR), AND NEEDING AN ENGINE REPLACED AT 60000 FOR AN UNKNOWN REASON. I BOUGHT THE CAR BRAND NEW (DROVE OFF THE LOT WITH 12 MILES ON ODOMETER) AND HAVE HAD ALL MAINTENANCE, INCLUDING OIL CHANGES, DONE BY THE HYUNDAI DEALERSHIP. SO FAR THE CAR IS GIVING ME MORE PROBLEMS THE LONGER I OWN IT.
CAR TRAVELING AT 25 MPH IN STRAIGHT LINE ON CITY STREET, LOUD BANG AND SHOWER OF SPARKS UNDER CAR. LOSS OF POWER BUT CAR STILL RUNNING. PULLED TO SIDE OF ROAD AND SAW SMOKE COMING OUT OF HOOD. OPENED HOOD AND ENGINE COMPARTMENT ENGULFED IN FLAMES, CLOSED HOOD AND GOT AWAY FROM CAR. WITHIN 40 SECONDS ENGINE COMPARTMENT AND CABIN TOTALLY ENGULFED IN FLAMES, CAR WAS A COMPLETE LOSS. 61,000 MILES.
WHILE PARKED IN A PARKING GARAGE MY SUNROOF EXPLODED. GLASS WAS EVERYWHERE. NOTHING WAS EVEN NEAR MY CAR WHEN IT HAPPENED (THANK GOODNESS) AFTER LOOKING AT SECURITY FOOTAGE. I HOPE A RECALL IS DONE SOON BECAUSE I COULD NOT IMAGINE IF I HAD BEEN IN THE VEHICLE WITH CHILDREN. HYUNDAI HAS BEEN SEMI-HELPFUL BUT SOMETHING NEEDS TO BE DONE BEFORE IT HAPPENS INSTEAD OF AFTER
I WAS DRIVING DOWN THE INTERSTATE DOING 70 MPH WHEN SUDDENLY MY SUNROOF EXPLODED WHILE CLOSED. CONSIDERING THIS MODEL VEHICLE HAS AN ALL GLASS SUNROOF THIS IS VERY DANGEROUS. I CALLED HYUNDAI AND WAS TOLD THE 2012 MODELS HAVE A RECALL FOR EXPLODING SUNROOFS BUT NOT MINE IN PARTICULAR. THIS IS A SAFETY HAZARD AS PEOPLE WITH CHILDREN IN THE BACKSEAT CAN GET CUT BY FALLING GLASS IF THIS HAPPENS. THE SUNROOF EXPLODES WITHOUT WARNING.
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING AT 15 MPH AND OPENING THE SUN ROOF, THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.