2013 Infiniti JX Complaint Log

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

MANY CARS WITH CVT TRANSMISSIONS HAVE EXPERIENCED FAILURES MUCH MORE SO THAN GEARED TRANSMISSIONS. MINE IS A JX35. INFINITI HAS EXTENDED THE WARRANTY ON SOME OF THEM BUT NOT MINE. WHY? I AM 81 OLD, OUT OF WARRANTY AND SCARED. WHAT IS THE PROBLEM WITH CVT TRANSMISSIONS AND WHY ISN'T MINE CONSIDERED A PROBLEM? THE DEALER AND INFINITI CONSUMER AFFAIRS CLAIM THEY DON'T KNOW. WHO CAN I CONTACT TO FIND WHETHER I SHOULD KEEP THE CAR OR DUMP IT? NOTHING HAS HAPPENED TO MY CAR YET BUT IF SOMETHING WILL PROBABLY HAPPEN, I NEED TO KNOW.

INFINITI JX35 2013 HAD TRANSMISSION ISSUES AND A RECALL AT 45000 MILES. DEALERSHIP CLAIMS TO HAVE FIXED THE PROBLEM AND EXTENDED WARRANTY. IMMEDIATELY AFTER WARRANTY RUNS OUT THE TRANSMISSION BEGINS TO HAVE A PROBLEM AGAIN. THIS IS A SIGNIFICANT SAFETY ISSUE AS IT MOST OFTEN OCCURS WHEN TRYING TO ACCELERATE AND THE RISK IS HIGH OF BEING HIT BY A VEHICLE BEHIND ME AS I CAN NOT ACCELERATE OR HIT HEAD ON AS I TRY AND TURN AT AN INTERSECTION. IT HAPPENS DURING CITY DRIVING AS WELL AS ON THE HIGHWAY.

WITHOUT WARNING OR ANY ALERTS MY JX35 WENT INTO CATESTROPHIC TRANSMISSION FAILURE. WITH LESS THAN 90,000 MILES AND FREQUENT MAINTENANCE THIS FAILURE IS COMPLETELY NEGLIGENT ON THE PART OF INFINITI. THERE IS A RECALL ON THE 2013 JX35 REGARDING THE TRANSMISSION, WHICH MATCHES THE FAILURE IN MY VEHICLE BUT THE VIN NUMBER DOES NOT MATCH. IN MY OPINION, INFINITI/NISSAN HAS HAD RECURRING NEGLIGENCE BY UTILIZING CVT TECHNOLOGY WITHOUT PROTECTING CONSUMERS. INFINITI IS A LUXURY BRAND THAT CONSUMERS ARE WILLING TO SPEND MORE IN ORDER TO GAIN A RELIABLE VEHICLE. INFINITI IS LETTING DOWN THEIR CONSUMERS, I WILL NEVER BUY A NISSAN/INFINITI AGAIN.

I HAVE COMPLETE TRANSMISSION FAILURE ON MY JX35 INFINITY, AND THE VIN NUMBER IS NOT LISTED. NISSAN AND INFINITY ARE AWARE OF THIS ISSUE, BUT IN MY OPINION, IS NOT COVERING ADDITIONAL VEHICLES TO SAVE MONEY. I HAD THE VEHICLE IN THE SHOP MORE THAN 3 TIMES AFTER PURCHASING IT USED FROM INFINITY IN 2015 WITHIN 3 MONTHS TIME. APPARENTLY, THIS WAS JUST THE BEGINNING OF THE ISSUE WHICH I AM NOW LEFT WITH. THE RECALL NEEDS TO BE EXTENDED TO COVER ADDITIONAL VIN NUMBERS THAT ARE NOT LISTED.

TL* THE CONTACT OWNED A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE WAITING FOR TRAFFIC TO MOVE, ANOTHER VEHICLE DRIVING AT APPROXIMATELY 80 MPH REAR ENDED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AT THE SCENE AND POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED AT THE SCENE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT THEN PICKED UP BY THE INSURANCE AND LABELED AS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *BF *TR

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

CAR WILL SHUDDER AND NOT SHIFT IN OR OUT OF GEAR. THIS HAPPENS ON NUMEROUS OCCASIONS AND HAS BEEN A SAFETY ISSUE. ESPECIALLY WITH MY CHILDREN IN THE CAR. INFINITI HAS REFUSED TO ACKNOWLEDGE THE PROBLEM AND WILL NOT FIX IT.

DRIVING UNDER 20 MPH ON DIVIDED STREET APPROACHING A BRIDGE OVER A SMALL WATERWAY. SUDDENLY FELT LEFT FRONT END GO DOWN AND SWERVE TO LEFT INTO CONCRETE BRIDGE RAILING. APPEARS THAT LEFT FRONT WHEEL ASSEMBLY CAME APART FROM DRIVE SHAFT. POLICE OFFICERS COMMENTED THAT LOOKS LIKE U-JOINT SEPARATED. *DSY *DT*JB

ON DECEMBER 17, 2018 THE CAR WAS VERY SLOW TO GET INTO GEAR WHEN TURNING LEFT. AFTER PICKING UP MY SON FROM SCHOOL, WE HEADED HOME AND AS WE WERE DRIVING UP THE HILL THE CAR WOULD NO LONGER GO INTO GEAR TO GO UP THE HILL AND I PUT THE BRAKE ON. THE CAR WOULD START TO GO BACKWARDS IN DRIVE. AT THAT TIME, I TURNED THE ENGINE BACK ON AND OFF IN AN ATTEMPT TO DRIVE THE CAR UP AND THE CAR CONTINUED TO GO BACKWARDS. I THEN PUT THE CAR INTO REAR DRIVE AND BACKED THE CAR BACK DOWN INTO A SAFE PARKING SPOT. I CALLED THE TOW TRUCK AND HAD THE CAR TOWED TO AUTONATION INFINITI IN TUSTIN. I WAS TOLD BY THE SERVICE MANAGER FRANCISCO GUTIERREZ THAT MY TRANSMISSION NEEDED TO BE REPLACED AND THAT THE TRANSMISSION FLUID WAS LOW AND BURNED AND NO LONGER HAD ANY TRANSMISSION FLUID. I DID NOT SEE ANY OIL LEAKS IN MY DRIVE WAY TO INDICATE A LEAK AND I TOOK MY CAR INTO INFINITI AUTONATION FIVE TIME THIS YEAR WHERE A MULTIPOINT INSPECTION WAS PERFORMED AND I WAS NOT GIVEN ANY INDICATION THAT THE TRANSMISSION FLUID WAS LOW. I BELIEVE THIS IS THE SAME JX 35 TRANSMISSION ISSUE THAT HAS ALREADY BEEN REPORTED TO NHSTA AND IS ALSO CURRENTLY UNDER A CLASS ACTION LAWSUIT: BATISTA, ET AL. V. NISSAN NORTH AMERICA, INC., CAUSE NO. 14-CV-24728 DISTRICT COURT SOUTHERN DISTRICT COURT OF FLORIDA PER NHSTA - COMMUNICATION NUMBER: ITB15-010C, DATE: 2017-04-24 CATEGORY: 100000 POWER TRAIN SUMMARY: INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS THIS BULLETIN HAS BEEN AMENDED. THE APPLIED VEHICLES SECTION HAS BEEN REVISED. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. MY TRANSMISSION IS DEAD AND NEEDS A FULL REPLACEMENT PER INFINITI AND I HAD NO INDICATORS THAT WERE IDENTIFIED AND I WAS NOT NOTIFIED BY THE DEALER IN ORDER TO REPAIR THE ISSUE BEFORE MY TRANSMISSION WAS DAMAGED AND NOT REPAIRABLE.

AIR BAGS: OCCUPANT SENSOR

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I ALWAYS SERVICE MY CAR AT INFINITY, DO ALL THE RECOMMENDED SERVICES ON THE CAR AND STILL CANNOT FEEL SAFE DRIVING THAT CAR. I HAD A BRAKE SERVICE DONE ON MY CAR ON MY LAST OIL CHANGE WHICH HOWEVER IS NOW SHOWING THAT THE TIRES WERE NOT SCREWED PROPERLY ALL THE WAY. I AM SERIOUSLY DISAPPOINTED AND EVEN SCARE OF PUTTING MY FAMILY BACK IN THAT CAR. THE FIRST TIME THIS HAPPENED, INFINITY DECLINED ALL RESPONSIBILITY STATED THAT IT LOOKED LIKE THE CAR HAD BEEN IN AN ACCIDENT WHICH WAS NOT TRUE BECAUSE IT HIT THE SIDEWALK WHEN THE WHEEL STARTED SHAKING AND BOUNCED THE CAR. THE FIRST TIME RIGHT AFTER WE PURCHASED THE CAR, THE WHEEL STARTED SHAKING IN THE MIDDLE OF THE ROAD AND BOUNCED THE CAR TO THE NEAREST SIDE WALK. THIS TIME, THE TIRE JUST RAN OFF OF THE CAR IN A MIDDLE OF THE HIGHWAY.

PASSENGER AIR BAG SENSOR REMAINS ILLUMINATED WITH OR WITH OUT A PASSENGER IN THE PASSENGER SIDE SEAT. BAD SENSOR WITH THAT MAKE MODEL AND YEAR. THE SENSOR TURNED ON VERY SOON AFTER PURCHASING THIS VEHICLE FROM DRIVERS MART.

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE APPROACHING A STOP IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AFTER APPROXIMATELY TWO MONTHS OF BEING PARKED, THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

AT 106,000 MILES, OUR 2013 JX 35 WAS DIAGNOSED WITH TRANSMISSION FAILURE BY THE DEALER AND A PRIVATE CAR REPAIR SHOP. FOUND THAT THERE IS A SERVICE CAMPAIGN DATED 4/18 ADDRESSING THIS ISSUE FOR 2013 JX35 VEHICLES. OURS MEETS ALL REQUIREMENTS EXCEPT FOR VIN. WE BELIEVE OUR VIN IS ONE OF THE AFFECTED VEHICLES.

WHILE DRIVING MY VEHICLE ON CITY STREET I NOTICE THAT MY CAR SEEMED POWERLESS WHEN I PRESSED ON THE GAS PEDEL ALSO STARTED TO SHUDDER AN VIBRATE. ALSO NOTICE THAT MY HEADLIGHT WAS STARTING TO OBTAIN MOISTURE IN THEM.

HOOD LATCH DOES NOT STAY LOCKED. THE HOOD POPS OPEN WHICH CAN CAUSE AN ACCIDENT.

DRIVING DOWN THE ROAD AND CAR STARTED SHAKING REALLY BAD AND THEN STOPPED ACCELERATING. IT STILL RAN JUST WOULDNT' GO FORWARD OR REVERSE. DEALER SAID PROBABLY VALVES ON TRANSMISSION NEED TO BE REPLACED WHICH WOULD COST $5960 AS MY CAR IS BEYOND THE WARRANTY AT 110,000 MILES. I WAS ALSO TOLD THAT THAT MAY NOT FIX THE PROBLEM ,BUT THAT WAS NEEDED TO BE DONE TO START THE DIAGNOSIS.

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOST POWER WHILE SHIFTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREGORY INFINITI (1121 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 362-9200), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE VEHICLE WAS TAKEN TO FIELDS INFINTI GLENCOE (2100 W FRONTAGE RD, GLENCOE, IL 60022, (847) 998-5200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 33280115. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to hold the sun visor in place to prevent failure. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

I RECEIVED RECALL LETTER BUT LOST IT

1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. ON SEVERAL OCCASIONS, IT TRIGGERED THE SEAT BELT RESTRAINTS WHICH WAS SCARY. 4. NOTED "AIR SUCKING" SOUND FROM BRAKE PEDAL. 5. BRAKES WOULD "PUMP BACK" TO NORMAL IF I TOOK MY FOOT OFF BRAKE AND REPRESSED.

TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT STATED THAT THE HEADLIGHT LENSES HAD WATER VAPOR ON THE INSIDE, WHICH OBSCURED THE CONTACT'S VISIBILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO RAY CATENA INFINITI OF EDISON (900 US-1, EDISON, NJ 08817, 732-603-9600) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,500.

MY CAR HAS INTERMITTENT BRAKING ISSUES, I TOOK THE CAR TO THE DEALER WHILE STILL IN WARRANTY , THEY DROVE IT FOR A WEEK AND IT SEEMED FINE. THE BRAKES WILL INTERMITTENTLY GO ALL THE WAY TO THE FLOOR AND MY CAR WILL NOT STOP, IT HAS CAUSED SEVERAL NEAR ACCIDENTS. THE BRAKES CAN BE PUMPED A FEW TIMES AND IT WILL TYPICALLY RECOVER ONLY TO HAPPEN AGAIN.

OUR 2013 JX35 HAS A CVT TRANSMISSION MALFUNCTION WHICH IS CAUSING A HESITATION WHEN SHIFTING GEARS FROM PARK INTO REVERSE. WHEN FIRST PLACED IN SERVICE THE DEALERSHIP STATED THEY WERE NOT ABLE TO DUPLICATE THE ISSUE. NOW 1 YR LATER THE DEALERSHIP IS ABLE TO DUPLICATE THIS ISSUE, BUT WAS INFORMED BY THE DEALERSHIP THAT THIS ISSUE CANNOT BE COVERED BY OUR WARRANTY AT THIS TIME, DUE TO HAVING NO ERROR CODES. HOWEVER, FROM ONLINE REPORTS THIS IS A CLASSIC WARNING SIGN IN ISSUES WITH CVT TRANSMISSIONS MALFUNCTIONING. THIS SHOULD BE COVERED AS OTHER CVT TRANSMISSIONS ALREADY COVERED BY NISSAN AND INFINITI.

CLIPS IN VISOR BROKE LEAVING THE VISOR HANGING OBSTRUCTING THE DRIVERS VIEW - VERY DANGEROUS SITUATION

PC501 VOLUNTARY SERVICE CAMPAIGN ON THE 2013 JX 35 DOES NOT SHOW MY VIN BUT I AM HAVING THE SAME COMPLAINTS THAT ARE FOUND TO HAVE START THIS ON THE CVT. I NOW HAVE TO SPEND 3500 ON A NEW TRANSMISSION BECAUSE INFINITI DOESN'T FEEL THAT MY 2013 WAS NOT IN THE DATE RANGE. NISSIAN CVT TRANSMISSIONS ARE WORTHLESS LAST ONE I EVER OWN .

COOLING FAN ASSEMBLY -PART NUMBER 214813JADE - MOTOR ASSY- FAN HAD TO BE REPLACED TWICE WITHIN A FIVE YEAR PRIOR. FAN ASSEMBLY PREVENTS THE CAR FROM OVERHEATING. THE PART WENT OUT AT FIRST TIME AT APPROXIMATELY 65,000 MILES AND AGAIN AT APPROXIMATELY 90,000 MILES BUT LESS THAN 5 YEARS. THE REPLACEMENT WARRANTY WAS ONLY FOR 1 YEAR OR 12,000.00 MILE WHICH EVER CAME FIRST.

BROKEN O-RING SEAL BETWEEN TRANSFER CASE AND CVT ASSEMBLY - TRANSMISSION FLUID LEAKING FROM TRANSFER CASE SEAL - THIS CAME UP AFTER 5YEARS OF THE CAR - JX35 WAS THE FIRS MODEL AND HAS MULTIPLE DEFECTS AND I BELIEVE THIS IS ONE OF THEM AS WE DO NOT SEE ISSUES WITH TRANSMISSION THIS CAME UP AT SERVICE CHECK

TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE DRIVING AT VARIOUS SPEEDS IN LOCAL TRAFFIC, THE VEHICLE SHUTTERED AND VIBRATED BEFORE RETURNING TO NORMAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PROSPECT AUTO REPAIR WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REBUILT. THE MECHANIC WAS NOT SURE IF THE TRANSMISSION FAILURE WAS CAUSED BY THE TRANSMISSION DRIVE TRAIN OR THE TRANSMISSION VALVE BODY. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SUN VISORS FRACTURED. THE CONTACT STATED THAT THE SUN VISORS WERE UNABLE TO RETRACT AND WERE UNSAFE WHILE DRIVING. ON SEVERAL OCCASIONS, THE CONTACT STRUCK HIS HEAD ON THE SUN VISOR WHILE ATTEMPTING TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

DURING THE WEEK OF DECEMBER 29TH, MY CAR HAD THE SAME SHUDDERING NOISE AS DESCRIBED IN SERVICE BULLETIN: TSB NO. ITB15-012D. THE NOISE COMING FROM THE ENGINE AREA SOUNDED LIKE A BAG THAT WAS BEING ON THE GROUND DURING THOSE FEW DAYS. I BROUGHT MY CAR INTO A LOCAL REPAIR SHOP, THINKING IT WOULD BE BRAKES SINCE THAT HAS BEEN THE ONLY ISSUE WITH THE CAR. HOWEVER, AFTER DRIVING ON THE FREEWAY THERE WAS A LOUD NOISE LIKE SOMETHING DROPPED ON THE GROUND AND MY HUSBAND WAS ABLE TO PULL THE VEHICLE OVER TO THE MIDDLE FORK OF THE ROAD AND THE CAR COMPLETELY CEASED. IT NO LONGER MOVED FORWARD WHILE THE ENGINE STILL RAN. WE HAD IT TOWED BACK TO THE LOCAL REPAIR SHOP, WHICH WAS DIAGNOSED AS A TRANSMISSION ISSUE. THIS WAS EXTREMELY SCARY WHERE THIS WAS A VERY BUSY FREEWAY AND THIS WAS CLEARLY A MECHANICAL DEFECT, SINCE I MOSTLY DRIVE THE CAR LOCALLY TO PICK UP MY FOUR CHILDREN. THIS SHOULD BE A RECALL RATHER THAN A SERVICE BULLETIN, WHICH ALMOST TOOK OUR LIFE WITH THIS MECHANICAL DEFECT.

IN SEPTEMBER OF 2016, MY CAR EXHIBITED A SHUDDERING MOTION WHEN DRIVING. IT WAS FOUND TO BE A FAULTY TRANSMISSION AND WAS REPLACED AT ~ 85,000 MILES. IT WAS PASSED THE WARRANTY PERIOD AND WAS PAID OUT OF POCKET. APPROXIMATELY, ONE MONTH AGO MY WIFE EXPERIENCED THE SAME PROBLEM AND WAS TOWED TO A LOCAL NISSAN DEALERSHIP. I EXPLAINED THE TRANSMISSION HISTORY TO THE NISSAN SERVICE TECH AND THAT IT FELT THE SAME AS WHEN THE TRANSMISSION FAILED BEFORE.THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I TOOK THE CAR HOME. ON 12/2, THE PROBLEM AGAIN HAPPENED. I BROUGHT IT BACK TO THE NISSAN DEALER WHO DIAGNOSED A TRANSMISSION PROBLEM. THEY ADVISED I SHOULD RETURN TO THE INFINITI DEALERSHIP AS THEY REPLACED THE TRANSMISSION. IT IS A YEAR OLD WITH ~15,000 MILES ON IT. THE INFINITY SERVICE DEPARTMENT WAS UNABLE TO DETECT THE TRANSMISSION CODE BUT SAID IT WAS DUE TO AN ENGINE CYLINDER MISFIRE. THE PROCEEDED TO CHANGE THE PLUGS, THE DRIVE BELT AND CLEAN THE FUEL INJECTION SYSTEM. UPON PICKING UP THE VEHICLE, I STARTED THE CAR AND IT IMMEDIATELY BEGAN BUCKING/ MISFIRING. THE ENGINE LIGHT CAME ON. I WENT BACK INSIDE THE SERVICE DEPARTMENT. THEY DOVE WITH ME AROUND THE LOT AND WITNESSED THE MISFIRING. THE CAR IS STILL IN THE SHOP. INFINITY SAID THERE WASN'T A TRANSMISSION PROBLEM ALTHOUGH THE NISSAN SERVICEMAN STATED THE CODE SHOULD STILL BE IN THE CARS SYSTEM. I FOUND SEVERAL COMPLAINTS ONLINE CONCERNING FAULTY TRANSMISSIONS AND WAS WONDERING WHAT OTHERS HAVE EXPERIENCED.

WHILE DRIVING THE CAR (AFTER FEW MINUTES AFTER ENGINE START), THE ENTIRE INSTRUMENT PANEL CLUSTER (DASHBOARD) WENT DEAD - NO PANEL LIGHTS, NONE OF THE GAUGES - TEMPERATURE, FUEL, RPM, SPEEDOMETER, ETC. ON THE INSTRUMENT CLUSTER WERE WORKING. THE CAR RAN NORMALLY - ACCELERATION, BRAKING, WITH ALL THE LIGHTS (HEADLIGHT, TURNING LIGHTS, ETC.) WORKING - BUT THERE WAS NO INDICATION TO THE DRIVER OF THESE COMMANDS, FROM THE INSTRUMENT DASHBOARD / CLUSTER PANEL.

AS I WAS EXITING THE INTERSTATE, THE TRANSMISSION JUST QUIT WORKING. (MILEAGE AROUND 117,000) LUCKILY I HAD PURCHASED AN EXTENDED WARRANTY. I WAS UNDER THE ASSUMPTION THAT THE TRANSMISSION WAS BEING REPLACED BY MY LOCAL NISSAN DEALER. ABOUT 6 MONTHS LATER, I NOTICED THE CAR WOULD OCCASIONALLY NOT WANT TO ACCELERATE, WOULD MISS, OR EVEN NOT MOVE WHEN SHIFTED OUT OF PARK. LOCAL MECHANIC WAS UNABLE TO DETERMINE THE CAUSE (NO CODES AND UNABLE TO REPRODUCE AT THE TIME). A COUPLE WEEKS LATER AS I WAS DRIVING DOWN THE ROAD AT AROUND 35 MILES PER HOUR THE CAR JUST STARTED MAKING A CLUNKING NOISE. I HAD IT TOWED. THEN I REPLACED THE DRIVESHAFT, FRONT PASSENGER CV AXLE, AND THE TRANSFER CASE. I THOUGHT THE CAR WAS FINALLY REPAIRED, BUT IT STARTED DOING THE SAME THING IT WAS DOING BEFORE ALL OF THESE THINGS WERE REPLACED...NOT ACCELERATING, MISSING, ETC. THIS TIME THE NOT MOVING ONCE SHIFTED OUT OF PARK WAS HAPPENING CONSTANTLY. HOWEVER, NOW IT IS BECOMING A MAJOR SAFETY CONCERN BECAUSE IT IS ALSO HAPPENING ONCE WE STOP AT A STOPLIGHT OR INTERSECTION. WHEN TRYING TO ACCELERATE TO GET THROUGH THE INTERSECTION, IT ISN'T MOVING! THIS IS VERY SCARY WHEN YOU ARE JUST HOPING AND PRAYING THE VEHICLE WILL FINALLY DECIDE TO ACCELERATE BEFORE GETTING STRUCK BY ANOTHER CAR. I CONTACTED THE MECHANIC AGAIN AND TOOK IT TO HIM. HE DROVE IT AND OF COURSE WAS NOT ABLE TO DUPLICATE THE MAJOR HESITATION WHEN SHIFTED OUT OF PARK. WHEN I MENTIONED THAT THE TRANSMISSION HAD BEEN REPLACED, HE INFORMED ME THAT I WAS INCORRECT. IT HAD NOT BEEN REPLACED, BUT INSTEAD THERE HAD BEEN A "PATCH" OF SOME SORT PUT ON THE DEFECTIVE TRANSMISSION BY THE NISSAN DEALER. HIS SUGGESTION WAS TO "GET RID OF IT." HE SAID THERE HAVE BEEN NOTHING BUT PROBLEMS WITH THIS CVT TRANSMISSION. I WAS SHOCKED! THESE FORUMS ARE FULL OF OTHERS WITH THE SAME PROBLEMS!

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 619-3009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,700.

THE RADIATOR FAN MOTOR STARTED MAKING LOUD NOISES AND SOON AFTERWARDS BROKE. THE ENGINE STARTED OVERHEATING AND I BARELY DROVE THE CAR TO THE INFINITY DEALERSHIP IN CORAL GABLES. MY INFINITY HAS 34,000 MILES, BUT IT'S BEEN MORE THAN 4 YEARS SINCE I BOUGHT IT AND THE SERVICE DEPARTMENT AT THE DEALERSHIP IN TOLD ME THAT THE FAN ASSEMBLY RADIATOR MOTOR IS NOT COVERED BY THE ENGINE WARRANTY. THE SERVICE ADVISER TOLD ME THAT THEY SEE SUCH DEFECTS QUITE OFTEN ON SIMILAR VEHICLES.

THE INFINITI VISORS BREAK NEXT TO WEAR THEY CONNECT TO THE CAR ROOF. THIS RESULTS IN VISORS THAT WON'T STAY UP AND IMPAIR THE DRIVER'S VISION. A WEB SEARCH DEMONSTRATED THAT THIS IS A KNOWN ISSUE FOR THE JX AND THE NISSAN EQUIVALENT. IT APPEARS THE PLASTICS THAT HOLDS THE VISOR IS BROKEN. BOTH VISORS HAVE THE SAME ISSUE.

WHILE DRIVING DOWN THE STREET I LIVE ON, ALL DASH INSTRUMENT PANEL SHUT DOWN. I HAVE NO GAS, SPEEDOMETER, MILEAGE, DIRECTIONAL FEEDBACK OR ANY INFORMATION THAT IS ON THE DASHBOARD AVAILABLE. I AM NOW UNABLE TO DRIVE MY VEHICLE AS IT IS UNSAFE TO DRIVE WITHOUT KNOWING HOW FAST YOU ARE GOING OR HOW MUCH GAS IS IN YOUR CAR.

WHEN MY JX35 IN SECOND AND THIRD GEAR, I FELT SOME DELAY AND STUTTER. I HAVE ABOUT 48,000 MILES AND IT'S BEEN TAKEN CARE BY INFINITII DEALER WHERE I BOUGHT MY VEHICLE FROM.

2ND PASSENGER AIRBAG LIGHT IS ALWAYS ON. NO FRONT PASSENGER AIRBAG PROTECTION. HAD A RECALL R1606 DONE, BUT TROUBLE CAME RIGHT BACK. APPEARS THERE IS ANOTHER RECALL PC217 FOR MORE EXTENSIVE REPAIRS BUT INFINITI SAYS MY VIN NOT INCLUDED. IT SURE APPEARS IT SHOULD BE INCLUDED, EXACT TROUBLES. THIS APPEARS TO BE A HUGE NISSAN ISSUE.

TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE DRIVING 65 MPH, THERE WAS AN INCREASE IN THE ENGINE RPMS AND THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

ON HIGHWAY AT ABOUT 70MPH, CAR STARTED DE-ACCELERATING, PRESSING ON ACCELERATOR ONLY INCREASED ENGINE RPM. EVENTUALLY GOT TO A SIDE AND TURNED OFF THE CAR. ON POWERING BACK ON, THERE WAS NO FORWARD OR REVERSE MOTION IN D OR R. HAD CAR TOWED TO DEALERSHIP. DIAGNOSIS IS NEEDS NEW TRANSMISSION, CAR IS STILL UNDER WARRANTY. THIS WILLL BE THE 2ND TRANSMISSION IN 4 YEARS. THERE HAVE BEEN MULTIPLE EPISODES OF CAR LOOSING ABILITY TO ACCELERATE FROM STATIONARY, GOING UP A SHORT INCLINE OR DRIVING AT CITY SPEEDS. CAR IS PROVING VERY UNRELIABLE AND UNSAFE. WHAT IS NISSAN/INFINITI DOING ABOUT THIS? I SEE OTHER SIMILAR COMPLAINTS.

1. CAR AT ABOUT 30 MPH; ON CITY STREETS, ATTEMPTING TO ACCELERATE CAUSED ENGINE REVS TO GO UP WITH NO CHANGE IN SPEED. AFTER A FEW MINUTES CAME TO STOP AT A STOP SIGN. THERE WAS A SHORT INCLINE AFTER THE STOP SIGN. THE CAR WOULD NOT MOVE FORWARD ON DRIVE. TURNED OFF CAR, WAITED A FEW MINUTES, TURNED BACK ON AND WERE ABLE TO MOVE FORWARD NORMALLY WITH SOME INTERMITTENT HICCUPS. CAR HAS HAD TRANSMISSION REBUILT.

TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE TURNING AT VARIOUS SPEEDS, THE VEHICLE HESITATED AND SHUDDERED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

THIS IS THE 2ND TIME THAT MY TRANSMISSION HAS NEEDED TO BE REPLACED. THE FIRST TIME WAS IN 2015 AND NOW THE COMPUTER IS SUGGESTING THAT MY VEHICLE NEEDS THE TRANSMISSION REPLACED AGAIN. THE FIRST TIME MY CAR WOULD NOT TRANSITION WHEN IT WAS PLACED INTO GEAR. THIS TIME MY CARS RPM'S GO ALL THE WAY UP EVEN IF I BARELY PLACE MY FOOT ON THE ACCELARATOR AND IT FEELS AS IF IT STALLS. THERE IS A SAFETY RECALL BUT I FEEL THAT THIS VEHICLE IS DEFECTIVE AND IT SHOULD BE REPLACED. MY COWORKER HAS THE SAME YEAR MAKE AND MODEL AND HIS TRANSMISSION WENT OUT TOO ON THE HIGHWAY. THIS IS VERY DANGEROUS AND IT SEEMS THAT FIXING IT DOES NOT RESOLVE THE MATTER.

REAR POWER DOOR ACTUATOR FAILURE ON VEHICLE THAT IS LESS THAN 4 YEARS OLD

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle hesitated and shuttered while in ECO-Mode while depressing the accelerator pedal. The contact also stated that there was no warning light illuminated. The manufacturer was notified of the failure but offered no assistance. The contact had taken the vehicle to several independent mechanics who informed the contact that the failure was related to the defective CVT transmission. The vehicle was not repaired. The failure mileage was approximately 46,000.

MY CAR WAS UNDER MY CARPORT. GOT IN MY CAR PRESSED THE START BUTTON AND MY DASH PANEL BLINKED ON AND OFF. I SAW THE PROBLEM TURN THE CAR OFF AND THE NEXT TIME THE PANEL WAS FINE. RAN MY ERRANDS GOT BACK IN THE CAR AND THE DASH PANEL WENT COMPLETELY OUT. I HAVE NO SPEEDOMETER, NO GAS GUAGE, NO MAINTENANCE NOTICES, NO TIRE PRESSURE WARNINGS, NOTHING. ALSO NONE OF THE CONTROLS ON MY STEERING WHEEL WORK. MY JX35 IS A 2013. JUST HAPPENED ALL OF A SUDDEN. NOW THE MILEAGE COMES UP WHEN THE DOOR OPENS AND SOME TIMES THE TWO CIRCLES IN THE DASH LIGHT UP, BUT THE LIGHTS SHUT OFF WHEN THE DOOR IS CLOSED. THE COMPONENTS DO NOT WORK, JUST LIGHT UP.

SUV LEFT FRONT END MAKES THUNKING NOISES WHEN DRIVING OVER BUMPS AT SPEEDS BELOW 45 MPH. TIRES DO NOT SHOW UNEVEN WEAR. SHOCKS AND STRUTS HAVE BEEN CHECKED. STEERING WHEEL DOES NOT SHAKE EITHER. FEELS LIKE LOOSE TIRE BUT HAVE HAD THAT CHECKED MANY TIMES AND NOT THE CAUSE.FRONT RIGHT SIDE IS QUIET. CAR CAN BE MOVING STRAIGHT AHEAD OR TURNS, THE NOISE HAPPENS REGARDLESS. FRONT END SPECIALIST HAS SUGGESTED MANY COSTLY REPAIRS AS A "LET'S TRY THIS". SUV HAS 60,000 MILES AND STARTED DOING THIS IN THE LAST 6,000 MILES.