Infiniti · JX · 2013
2013 Infiniti JX
1
Recall
294
Complaints
4/5
Safety Rating
The 2013 Infiniti JX has 1 recall and 294 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: air bags (77 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2013 Infiniti JX page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is air bags with 77 reported complaints.
Best Research Moves
- Use the complaint log to see whether the 2013 Infiniti JX reports cluster around one repeated symptom or spread across multiple systems.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2013 Infiniti JX currently shows 1 NHTSA recall listed on this page and 294 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are air bags (77), power train (63), service brakes (17).
- Vehicle
- 2013 Infiniti JX
- Recalls
- 1
- Complaints
- 294
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
19.1% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 13V139000April 12, 2013
SERVICE BRAKES
Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
Remedy Status
Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Owner Complaints
294 totalFUEL SYSTEM, GASOLINE,AIR BAGS,STRUCTURE
Feb 2, 2026
The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the...
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ELECTRICAL SYSTEM
Nov 26, 2025
Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehic...
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POWER TRAIN
CRASHNov 17, 2025
Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue
SUSPENSION,STRUCTURE
Sep 1, 2025
The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A ...
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POWER TRAIN
Jul 18, 2025
My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and...
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POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Apr 14, 2025
While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4...
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POWER TRAIN
Jan 15, 2025
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No...
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SEATS
1 injuryJan 7, 2025
My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that t...
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UNKNOWN OR OTHER
Nov 27, 2024
The subframe on this car has severely deteriorated causing it to be unsafe to drive. Had 2 individual repair shops to inspect and they both shops said it is too dangerous to drive. This car was bought new and one family owned. The car has 130,000 miles and is in pristine shape...
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STRUCTURE
Mar 1, 2024
My entire chassis is rotting and I want to know if there is any way to file a complaint and have the dealer fix it.
Showing 10 recent complaints from 294 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2013 Infiniti models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2013 Infiniti JX have?
The 2013 Infiniti JX has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2013 Infiniti JX?
NHTSA has received 294 owner-reported complaints for the 2013 Infiniti JX.
What is the NHTSA safety rating for the 2013 Infiniti JX?
The 2013 Infiniti JX received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2013 Infiniti JX?
The most commonly reported complaint categories for the 2013 Infiniti JX are air bags (77 reports), power train (63 reports), service brakes (17 reports).
Does the 2013 Infiniti JX have any recalls?
Yes. NHTSA has 1 recall on record for the 2013 Infiniti JX. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.