2017 Infiniti QX30 Visibility & Wipers Problems

I am submitting this complaint regarding a safety and quality concern with my 2017 Infiniti QX30. The interior headliner in the rear section of my vehicle has begun sagging significantly, which obstructs rear visibility and creates a potential driving hazard. Based on my research and discussions with service professionals, this issue appears to be a manufacturer defect rather than normal wear. I have also learned that the Mercedes-Benz GLA 250—which shares a platform with the Infiniti QX30—experienced the same headliner sagging issue. In fact, this problem was considered a safety concern due to restricted rear visibility. Despite this being a known issue on a mechanically and structurally similar model, I was informed that my Infiniti dealer does not currently have a recall or coverage directive for this defect. As a consumer, I believe this issue should fall under manufacturer responsibility, as it affects visibility, vehicle safety, and structural integrity of the interior components. I respectfully request that NHTSA review this complaint as it relates to both driver safety and potential widespread defect concerns across this model. I also urge NHTSA to investigate whether Infiniti should extend the same consideration and remedy as Mercedes-Benz provided to GLA 250 owners for the same issue. Thank you for your time and attention to this matter.

THE SPEED AT WHICH THE WINDSHIELD WIPERS FUNCTION IS NOT SAFE. THESE SPEED IS TOO SLOW AND AS A RESULT DOES NOT CLEAR THE WATER OFF OF THE WINDSHIELD. VISIBILITY IS POOR AS YOU CANNOT SEE THRU THE WATER THAT REMAINS ON WINDSHEID. UNACCEPTABLE. I REPORTED TO INFINITY AND TOOK TO DEALERSHIP. THE ADVISED FUNCTIONING AS DESIGNED, THIS IS A HAZARD AND I DO NOT FEEL SAFE DRIVING IN THE RAIN. I HAVE HAD SEVERAL INCIDENTS (EVERY TIME IT RAINS) BUT THIS WAS FIRST TIME I WAS DUE FOR SERVICE AND HAD DEALERSHIP INVESTIGATE