Jaguar · I-PACE · 2020
8
Recalls
27
Complaints
-
Not Rated
The 2020 Jaguar I-PACE has 8 recalls and 27 owner-reported complaints on file with NHTSA. Most reported issue: electrical system (14 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2020 Jaguar I-PACE page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 14 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Remedy Status
Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Remedy Status
Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Remedy Status
Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Remedy Status
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Remedy Status
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Remedy Status
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Remedy Status
Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Remedy Status
Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
When braking the car jumps then brakes, the electrical system flickers sometimes and it won’t go into gear. If not used for a couple days a warning comes on. This has happened 2 times despite buying a new battery is what the dealership said it needed. Now it’s in the shop again f...
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The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet availa...
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My Vehicle ( 2020 Jaguar I-Pace) was at an authorized Jaguar repair shop for a repeated 12 volt battery failure. While there I was informed by the shop on 12/31 that the vehicle experienced high - voltage battery smoke, a thermal event during charging. 1)What component or syste...
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The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the traction battery fault warning light illuminated. The contact stated that the parking brake light was blinking. In addition, the contact stated that two days prior to the fai...
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The contact owns a 2020 Jaguar I-Pace. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure persisted, and the battery energy control module had been replaced several times. The contact stated...
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The contact owns a 2020 Jaguar I-Pace. The contact stated that the battery failed, causing the vehicle not to start. No warning lights were illuminated prior to the failure. The vehicle was taken to the local dealer, who was unable to repair the vehicle. The contact received noti...
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I purchased the vehicle with approximately 56,000 miles. Within 2–3 weeks after purchase a “traction battery fault” warning appeared. I took it to a dealership, which said it was a battery module fault. They replaced defective battery cell under warranty (repair value ~$7,000–8,0...
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I’ve been getting a High Voltage System Fault on my dash. When I search for this online other users mention a fire risk, but when I brought it in to the Jaguar dealership they claimed they couldn’t see the error and sent me back home with the car. The dealership doesn’t seem to b...
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am submitting this complaint regarding a failure by the manufacturer (Jaguar Land Rover) to perform a federally mandated safety recall on my vehicle. •Vehicle: Jaguar I-PACE (U.S. specification) •VIN: [XXX] •Recall: NHTSA Campaign 23V369000 •Issue: Fire risk when parked This re...
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on 12.25.24 I was driving when 4 warning alerts suddenly appeared on my dash: Forward Alert Not Available, ASPC not available, Stability control not available, Autonomous Emergency Braking System not available. I was able to pull over to a parking lot to read the alerts. Howeve...
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Showing 10 recent complaints from 27 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Jaguar models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2020 Jaguar I-PACE has 8 recalls recorded by NHTSA.
NHTSA has received 27 owner-reported complaints for the 2020 Jaguar I-PACE.
NHTSA has not published a safety rating for the 2020 Jaguar I-PACE.
The most commonly reported complaint categories for the 2020 Jaguar I-PACE are electrical system (14 reports), electrical system,unknown or other (2 reports), service brakes (2 reports).
Yes. NHTSA has 8 recalls on record for the 2020 Jaguar I-PACE. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.