NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Jaguar XF. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
Dashboard leather bubbling and repairs are very expensive which I have not had done at the present time.
THE ISSUES THAT I AM HAVING STARTED AND WAS NOTICED ABOUT 2 YEARS AGO. I NOTICED THE TURN SIGNAL SOUNDED DISTORTED OR LIKE A SHORT WAS DEVELOPING IN THE SYSTEM. THEN I NOTICED THE KEY IN THE IGNITION AND THE SEAT BELT WARNINGS WERE NO LONGER AUDIBLE. THESE INDICATIONS WERE LISTED IN CAMPAIGN 08V607000. *TR
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE THE FUEL WAS BEING DEPLETED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. ONCE MORE FUEL WAS ADDED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT PROVIDED.
I BELIEVE JAGUAR SHOULD RECALL THE FUEL RAIL BECAUSE THE ALUMINUM FUEL RAILS CORRODE FROM THE INSIDE OUT FROM USING CERTAIN ETHANOL FUELS WITH LOW WATER CONTENT, WHICH CAUSE A PINHOLE THAT SPRAYED RAW GASOLINE ONTO A HOT ENGINE WHICH CAUSE A FIRE. THOSE ALUMINUM FUEL RAILS WERE NEED TO BE REPLACED WITH STAINLESS STEEL RAILS. MY CAR WAS ALMOST CAUGHT ON FIRE DUE TO A PINHOLE FUEL LEAK WHICH DEVELOPED. AND THIS OCCURRED WHILE STATIONARY AND MOVING THE SMELL WAS SO STRONG I HAD TO DRIVE WITH THE WINDOWS DOWN. AND TO MAKE MATTERS WORST THE FUEL RAIL IS NO LONGER AVAILABLE THROUGH JAGUAR THE PART IS OBSOLETE SO HOW CAN WE HAVE ARE CAR REPAIRED IF JAGUAR DOESN'T EVEN CARRY THE PART ???
TAKATA RECALL THE TRANSMISSION SLIPS OUT OF GEAR ALL THE TIME. NOW MY SHIFTIER IS STUCK IN GEAR.THE CAR WILL BE STILL AND IT GETS STUCK. I'VE HAD THIS CAR FOR ALMOST FIVE YEARS AND TOWARDS THE END IT HAS GIVEN ME HELL. TRANSMISSION ALWAYS FAILING WHILE DRIVING NO MATTER ON HIGHWAY OR STREET. THERE'S ALSO A LAG WHEN DRIVING ABOVE 50MPH.
NHTSA CAMPAIGN ID NUMBER 08V607000, ALSO OCCURS IN MY VEHICLE THE 2009 JAGUAR XF SUPERCHARGED BUT THE VIN IS NOT INCLUDED IN THE SAFETY RECALL. JAGUAR WILL NOT REPAIR THE PROBLEM EVEN THOUGH IT IS A KNOW ISSUE IN THAT MAKE MODEL AND YEAR. THE 2009 THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
WHEN DOORS UNLOCKED CAN START ENGINE WITHOUT FOB NEAR BY.
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP
RECALL ALERT: JAGUAR XFFACEBOOKTWITTER POSTED: DECEMBER 9, 2008 JAGUAR IS RECALLING ABOUT 3,800 2009 XF SEDANS DUE TO AN ELECTRICAL DEFECT THAT COULD RESULT IN A NUMBER OF PROBLEMS. IN A DEFECT NOTICE FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, JAGUAR EXPLAINS, "THE INSTRUMENT CLUSTER SPEAKER WIRES MAY FRACTURE AS A CONSEQUENCE OF AN OVERLY AGGRESSIVE TICK-TOCK SOUND WAVE FORM, THE VOLUME OF WHICH IS VEHICLE SPEED DEPENDENT." THE XF MAKES THE TICK-TOCK SOUND WHEN ITS TURN SIGNAL IS ENGAGED - AND AT HIGH SPEED, THE SOUND MAY BE LOUD ENOUGH TO CRACK THE RUBBER COATING ON SPEAKER WIRES. "IN THE EVENT OF A SPEAKER FAILURE, THE FOLLOWING AUDIBLE NOTIFICATIONS WILL CEASE TO FUNCTION - DIRECTIONAL INDICATORS, SEAT BELT WARNING, 'LIGHTS ON' WARNING, DRIVER'S DOOR OPEN WITH THE KEY IN THE IGNITION, DRIVER INTERVENTION (ADAPTIVE CRUISE CONTROL EQUIPPED VEHICLES) AND SEAT MEMORY." DEALERS WILL MAKE A SIMPLE SOFTWARE ADJUSTMENT, FREE OF CHARGE, TO FIX THE PROBLEM. OWNERS SHOULD RECEIVE A LETTER IN THE MAIL EXPLAINING THE RECALL THIS WEEK. THIS IS THE SECOND TIME THE XF HAS BEEN RECALLED SINCE IT CAME ON THE MARKET JUST A FEW MONTHS AGO. THE EARLIER RECALL, INVOLVING A SEATBELT DEFECT, WAS A FAR MORE SERIOUS SAFETY RISK - BUT THE FACT THAT THE VEHICLE HAS BEEN RECALLED TWICE IN SUCH A SHORT TIME MIGHT CONCERN SOME BUYERS. THE XF IS A MECHANICALLY COMPLEX CAR WITH MANY FEATURES NOT FOUND IN OTHER VEHICLES, FROM A SHIFT KNOB THAT SITS INSIDE THE CONSOLE WHEN THE CAR IS OFF AND RAISES INTO THE DRIVER'S HAND AFTER THE VEHICLE IS STARTED, TO A TOUCH-SENSITIVE GLOVEBOX LOCK. JAGUAR HAS HISTORICALLY FACED QUALITY CONTROL PROBLEMS. THE XF IS A SHARP-LOOKING CAR WITH A POWERFUL ENGINE THAT HAS WON PRAISE FROM MANY REVIEWERS, BUT QUALITY PROBLEMS WITH THIS CAR COULD DEFEAT JAGUAR'S EFFORTS TO REFORM ITS IMAGE.
CAR SKIPS DURING ACCELERATION. ALSO, DASHBOARD BUCKLES
TRANSMISSION CONTROL SHIFT MODULE - THERE WAS A RECALL NOTICE K063 DATED 9/19/11 FROM JAGUAR ABOUT TRASMISSION CONTROL SWITCH (TCS) REPLACEMENT FOR THE 2009 XFS. APPARENTLY, THE EARLIER K048 RECALL FOR THE CIRCUIT BOARD FIX DIDN'T QUITE CURE ALL THE PROBLEMS. MY TRANSMISSION CONTROL SHIFT MODULE GOT STUCK WOULDN'T GO INTO DRIVE OR REVERSE; IT WAS STATIONARY. I HAD IT TOWED TO THE JAGUAR DEALER, THEY STATED THAT THE RECALL WAS FOR CERTAIN JAGUARS PARTICULAR TO VIN#'S. I ADVISED THEM THAT MY CAR IS DOING THE SAME THING AS RECALL MANUFACTURER# K063. THEY STATED IT WAS NOT PERTAINING TO MY CAR, SO THEY ARE CHARGING ME $1,200 TO FIX INSTEAD OF APPLY THE RECALL. I BELIEVE THERE HAS TO BE A MISTAKE AND MY CAR SHOULD OF BEEN INCLUDED ON THE RECALL LIST. I NEED SOMEONE TO LOOK MORE THOROUGHLY INTO THIS ISSUE AS I AM GETTING RESISTANCE FROM THE MANUFACTURER, AND DEALERSHIP.
NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HOWARD ORLOFF JAGUAR IN CHICAGO, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE LEATHER DASH HAS SEPARATED FROM THE BACK CAUSING RIDGES IN THE LEATHER UP TO 3/4" HIGH. IN THE EVENT OF A CRASH THIS WILL PREVENT PROPER DEPLOYMENT OF THE AIRBAG. THE LEATHER NEEDS TO BE FIRMLY ATTACHED AND STRETCHED TIGHT FOR THE STITCHING TO RIP CORRECTLY. IF THE LEATHER IS LOOSE AND RIDGED, THE STITCHING WILL ONLY PARTIALLY RIP AND MAY PREVENT FULL AIRBAG DEPLOYMENT INTO THE CABIN.
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
THE DASHBOARD OF MY CAR IS STARTING TO WAVE UP AND BUCKLE WHEN THE SUNLIGHT HITS THE WAVY AREA IT REFLECT SUN INTO MY EYES ALMOST CAUSING ME TO CRASH
THE ELECTRICAL ISSUE IN THIS CAR IS COMPLETELY UNBEARABLE, IT CONSISTENTLY DRAINS THE BATTERY UNTIL IT IS DEAD AND CANNOT TAKE A JUMP START. I WAS TOLD BY A GENTLEMAN THAT THERE WAS A RECALL IN REGARDS TO THIS MATTER. THE FUEL SYSTEM IS ALSO A MAJOR COMPLICATION. THE FUEL COMES THROUGH THE VENTS OF THE VEHICLE AND IT IS SO POTENT THAT I HAVE GOTTEN SICK ON A FEW OCCASIONS WHILE OPERATING THE VEHICLE. THE VEHICLE CAN BE STATIONARY AND IN MOTION WHILE THESE MISHAPS ARE OCCURRING. IT IS REALLY SAD AND DISAPPOINTING TO SELL CARS THIS EXPENSIVE AND EXPERIENCE SO MANY COMPLICATIONS. MY VEHICLE IS IN THE REPAIR SHOP AT THIS VERY MOMENT.
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.
TAKATA RECALL. THIS COMPLAINT RELATES TO HOW LONG IT IS TAKING FOR MY DEALER TO REPLACE MY RECALLED PASSENGER AIRBAG. I WAS ISSUED THE RECALL NOTICE FROM JAGUAR IN JULY OF 2016, BUT 8 MONTHS LATER THEY STILL SAY THEY DONT HAVE PARTS TO CORRECT THE SAFETY ISSUE. I FEEL THIS IS NEEDLESSLY LONG AND PUTTING MY SAFETY AT RISK.
2009 JAGUAR XF. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD INTERMITTENTLY ACCELERATE WHILE STOPPED AT A TRAFFIC SIGNAL AND PULLED FORWARD INTO THE INTERSECTION. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEITH JAGUAR, 1000 AUTOPARK BLVD, CARY, NC 27511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
1 - LOWER STEERING COLUMN HAD TO BE REPLACED 2 - CATASTROPHIC LOSS OF ENGINE COOLANT; TWO DIFFERENT PIPES FAILED AT SAME TIME CAUSING IMMEDIATE LOSS OF COOLANT WHILE VEHICLE IS BEING DRIVEN DOWN THE HIGHWAY; RECEIVED LOW COOLANT LEVEL ALERT, PULLED OVER, REFILLED COOLANT LEVEL, WATCHED COOLANT LEVEL DRAIN OUT.
THE MOST RECENT INCIDENT OCCURRED AS I WAS PULLING OUT OF MY GARAGE. I TURNED THE CAR ON, ROTATED THE SHIFTER TO "D" (I HAD BACKED INTO THE GARAGE), AND AS I DEPRESSED THE ACCELERATOR THE SPEED INCREASED TO A HIGHER SPEED THEN THE PRESSURE I WAS USING TO ACCELERATE. I DEPRESSED THE BRAKE AS HARD AS I COULD TO SLOW THE CAR DOWN AND WAS ABLE TO TURN THE CAR OFF IN THE PROCESS BY PRESSING THE "START" BUTTON. WHEN I RESTARTED THE CAR THE CAR DROVE NORMALLY. THIS HAPPENED ONCE BEFORE AS I WAS SLOWLY PULLING IN TO MY GARAGE. THE ACCELERATOR ENGAGED BUT I WAS ABLE TO AVOID DRIVING THROUGH MY HOUSE.
JAGUAR SENT ME A LETTER WITH A RECALL RELATED TO THE PASSANGER AIRBAD STATING "PROLONGED EXPOSURE TO COMBINED HIGH HEAT AND HUMIDITY CAN CAUSE THE AFFECTED INFLATORS TO DEGRADE -- AT VARYING RATES IN DIFFERENT CONDITIONS -- INCREASING THE RISK THAT THE FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING MAY RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH; POTENTIALLY RESULTING IN METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH". I FEEL UNSAFE DRIVING THIS CAR NOW AND WANT TO SELL MY CAR SINCE JAGUAR HAVE NOT SCHEDULED A REPAIR YET AND CUSTOMER SERVICE DENIES TO GIVE A SPECIFIC DATE RANGE. I AM SCARED TO DRIVE THIS CAR SINCE IT IS A MAJOR SAFETY HAZARD AND WOULD LIKE JAGUAR TO EITHER FIX THIS ISSUE NOW, OR GIVE ME A FIXED DATE AND GIVE ME A REFUND ON THE CAR. I CANNOT EVEN SELL THIS CAR SINCE IT IS ILLEGAL TO SELL THIS CAR WITH THIS RECALL AND DEALERS WOULD NOT BUY IT FROM ME. AFTER MULTIPLE CONVERSATIONS WITH JAGUAR CUSTOMER SERVICE JAGUAR COULD PROVIDE NO SOLUTION TO THIS PROBLEM AND JUST ASKED ME TO KEEP WAITING.
"TAKATA RECALL" CALLED THE DEALER SEVERAL TIMES AND NO REASONABLE TIME EXEPCTED TO REPAIR THE PROBLEM.
THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE CAR TO PARK MODE AND STARTED THE CAR AGAIN. THE SAME THING HAPPENED SEVERAL TIMES AFTER THAT AND THE CAR STARTED AUTOMATICALLY. I HAVE A NEW BATTERY ON THE CAR AND THE KEY FOB HAS NEW BATTERY AND THE CAR STARTED STRAIGHTWAY. I DON'T SEE ANY OTHER PROBLEMS OTHER THAN THIS. I TOOK THE TAKE TO A MECHANIC AND THEY COULD NOT DIAGNOSE THE ISSUE AND ASKED TO TAKE IT TO THE JAGUAR DEALER. I HAVE AN APPOINTMENT WITH THE DEALER TOMORROW. YESTERDAY IT HAPPENED AGAIN THE HIGHWAY AND THIS TIME THE CAR STOPPED. I MANAGED TO PULL THE CAR TO THE SIDE LANE AND STARTED THE CAR AGAIN. THIS IS VERY DANGEROUS CONDITION. HENCE I'M REPORTING THIS.
I WAS NOTIFIED BY MY DAD THAT PICKED UP MY CAR FROM THE YARD THAT HE HEARD RATTLING WHEN HE SAW MY VEHICLE. BEFORE I SHIPPED MY CAR IT WASN'T MAKING ANY RATTLING NOISES. I'M NOT SURE WHAT'S GOING ON BECAUSE I WASN'T THERE TO SEE ANYTHING BUT HE END UP TOWING THE CAR BECAUSE HE DIDN'T WANT TO DRIVE THE CAR RUNNING WITH A RATTLING SOUND. IT WAS STATIONARY BUT ALREADY RUNNING WHEN HE FIRST APPROACHED IT AND NOTICED THE RATTLING. HOW CAN THIS CASE BE RESOLVE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL_ CONTACTED THE JAG DEALERSHIP AND THEY SAID JUST KEEP DRIVING AROUND IN THIS DEATH TRAP UNTIL THE MANUFACTURER CAN MAKE ENOUGH TO CATCH UP. I'M ON THE ROAD ABOUT 3 HRS A DAY FOR MY JOB AND THIS IS VERY DISTRESSING. IT MIGHT BE YEARS BEFORE THEY RESOLVE THIS ISSUE. DO WE JUST CONTINUE TO DRIVE THIS DEATH TRAP UNTIL SOMEONE GETS KILLED?
TAKATA RECALL. RECEIVED NOTIFICATION THAT AIRBAG IS DEFECTIVE ON JULY 29 AND IT HAS NOT BEEN FIXED. I FEEL VERY UNSAFE DRIVING WITH A DEFECTIVE AIRBAG, BUT HAVE NO OTHER ALTERNATIVE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
TAKATA RECALL-SAFETY RECALL J069 TAKATA PASSENGER AIRBAGS-RECALL NO 16V373. RECEIVED RECALL NOTIFICATION LETTER DATED JULY 29, 2016. TO DATE HAVE NOT RECEIVED 2ND NOTIFICATION TO TAKE CAR TO AUTHORIZED DEALER. I HAVE SEVERAL ATTEMPTS TO CHECK STATUS AND TOLD THE PARTS ARE NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DURING A VISIT TO THE JAGUAR LAND ROVER MISSION VIEJO DEALERSHIP FOR A CHECK ENGINE LIGHT ISSUE, MY WIFE WAS TOLD THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR AN EXTENDED PERIOD OF TIME DUE TO A RECALL ON THE AIRBAGS. I WAS THEN CONTACTED LATER THAT DAY TO PICK UP THE VEHICLE AND TOLD THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE AIRBAG, BUT THAT THE VEHICLE WAS SAFE TO DRIVE. UPON LOOKING UP THIS RECALL TODAY IT STATES THAT EVEN A MINOR COLLISION COULD CAUSE METAL FRAGMENTS TO STRIKE THE DRIVER OR PASSENGER RESULTING IN INJURY OR DEATH. HOW IS THIS SAFE?
TAKATA RECALL -- NO REPLACEMENT PART AVAILABLE ACCORDING TO JAGUAR.
DASHBOARD RIPPLED. TOOK TO A SPECIALIST AND THEY STATED THAT THIS ISSUE IS A DEFECT. THE DASHBOARD LETTER SHRINKS AND IT SEPARATES FROM THE FOUNDATION OF THE DASH WHICH CAUSE IT TO STICK UP AND LEAVE A GAP BETWEEN THE DASH AND WINDSHEILD. CALLED JAGUAR HEADQUARTERS. HAVEN'T HAD MUCH LUCK ON RETURN CALLS
BUBBLING DASHBOARD: THIS ISSUE HAPPEN IN THE SUMMER OF 2016. ITS UNFAIR THAT THE MAKER OF JAGUAR WILL NOT STAND BY THIS GROWING ISSUE WITH THEIR DASHBOARD PROBLEM. I WAS TOLD BY THE DEALERSHIP, THAT THEY WILL NOT REPAIR THE DASH (COST $4,000) AND THE JAGUAR MAKER WILL NOT PLACE THIS PROBLEM AS A RECALL ISSUE. WHEN I'M NOT DRIVING MY JAGUAR, ITS PARKED IN THE GARAGE. I WOULD LIKE THE MAKER OF JAGUAR, TAKE RESPONSIBILITY OF THIS PROBLEM AND REPAIR THIS PROBLEM TO ALL JAGUAR OWNERS DASHBOARDS . *TR
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT AND JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL AND NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2008-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2008. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONSUMER EXPERIENCED AN UNINTENDED ACCELERATION. THE CONTACT TAPPED THE BUMPER OF ANOTHER VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT RESIDENCE WITH MINIMAL DAMAGE. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED AT LEAST SIX TIMES PRIOR TO THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE ACCIDENT WAS MINOR. WHEN HER HUSBAND CHANGED LANES, TO MAE A TURN, TRAFFIC WAS STOPPED FOR A RED LIGHT, HE APPLIED THE BRAKE, HOWEVER, THE RPM'S INCREASED. HER HUSBAND STOPPED THE VEHICLE, BY SHIFTING TO NEUTRAL AND QUICKLY BACK TO DRIVE. UPDATED 05/06/16.*JB
SEPARATING DASH ALL ALONG UPPER FRONT OF DASH.
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE BONDING GLUE APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS TO SPREAD LIKE A WILDFIRE. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING GLUE, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING GLUE, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
TAKATA RECALL IS THE FRONT AIRBAG MODULE WHICH HAS HAD A RECALL FOR SEVERAL MONTHS NOW AND I'M AFRAID TO DRIVE MY CAR BECAUSE OF THAT ESPECIALLY WITH MY DASHBOARD PULLING APART. I HAD PREVIOUSLY SENT A COMPLAINT IN ABOUT MY DASHBOARD BUT NEVER HEARD ANYTHING BACK FROM NHTSA. SINCE I CONTACTED YOU THE FIRST TIME MY DASHBOARD HAS GOTTEN WORSE AND I'M PAYING EVERY MONTH FOR A CAR I CAN'T DRIVE. JAGUAR LAND ROVER USED FAULTY ADHESIVE ON THEIR DASHBOARDS CAUSING A MAJOR ISSUE FOR JAGUAR OWNERS AND EXPECTING US TO PAY THOUSANDS OF DOLLARS FOR AN UNSAFE CAR THAT THEY PUT ON THE ROAD. I WOULD LIKE TO HAVE MY RECALL DONE ASAP ALONG WITH MY DASHBOARD. JAGUAR IS THE CAUSE OF ALL OF THIS AND AS SOON AS SOMETHING HAPPENS THEY WILL HAVE A SERIOUS LAWSUIT ON THEIR HANDS. THE LEATHER ON MY DASHBOARD IS BUBBLING UP IN THE MIDDLE NEAR THE SPEAKER AND THE LEATHER IS PULLING APART FROM THE DASHBOARD TO WHERE YOU CAN SEE THE ACTUAL DASH IT SELF. PLEASE HELP ME I'M A DISABLED, FULL TIME COLLEGE STUDENT WHO DOESN'T HAVE A LOT OF MONEY AND CAN'T AFFORD TO BE RIPPED OFF ANYMORE BY JAGUAR USA. IF PICTURES ARE NEEDED PLEASE LET ME KNOW THANKS SO MUCH.
DASHBOARD LEATHER IS PEELING OFF. GLUE IS OFF I GUESS.
THE REAR DIFFERENTIAL SEAL FAILED DUE TO FAULTY MANUFACTURING PROCESS WHEREIN CONTAMINATED "LIFETIME" DIFFERENTIAL FLUID WAS SEALED INTO THE DIFFERENTIAL HOUSING CAUSING EXCESSIVE AND PREMATURE PINION GEAR WEAR. THIS WEAR RESULTS IN MOVEMENT OF THE HALF SHAFTS AND THE DESTRUCTION OF THE DIFFERENTIAL SEALS. IN ORDER TO REMEDY THE SITUATION AN ENTIRE "NEW" DIFFERENTIAL MUST BE INSTALLED. SIMPLY ORDERING REPLACEMENT SEALS AND PINION GEARS WILL NOT SUFFICE AS THE DIFFERENTIAL DESIGN WAS CHANGED AND THE NEW COMPONENTS ARE OF A DIFFERENT SIZE, WHICH RESULTS IN REQUIRING COMPLETE REPLACEMENT OF THE REAR DIFFERENTIAL AT A COST OF ANYWHERE FROM $6200 - $8900, ACCORDING TO JAGUAR DEALERSHIPS. JAGUAR IS FULLY AWARE OF THIS ISSUE AND HAVE ISSUED MANY TSB REGARDING SAME; HOWEVER, THEY FAILED TO TAKE PREVENTIVE ACTION ON TENS OF THOUSANDS OF VEHICLES, MANY OF WHICH DID NOT SHOW SYMPTOMS OF FAILURE UNTIL AFTER THE MANUFACTURER'S WARRANTY EXPIRES, RESULTING IN HEFTY BILLS TO UNSUSPECTING OWNERS.
MY ENTIRE CAR SHUTDOWN AND I COULD NOT GAIN ACCESS TO THE INTERIOR WITHOUT USE OF MY EMERGENCY KEY. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE BOTH FINE. THIS HAPPENED TWICE. ONCE THE CAR BECAME OPERATIONAL AGAIN MY KEYS NO LONGER WORKED AND THE MODULE HAD TO BE REPLACED ALONG WITH THE KEYS FOR ME TO GAIN ENTRY TO CRANK THE CAR. THAT CAME AT A HEALTHY PRICE TAG FROM THE JAGUAR DEALERSHIP OF $1400+. THE ENTIRE CAR JUST SHUTS DOWN COMPLETELY WITHOUT WARNING. *TR
MY CAR WAS DRIVING FINE AND FOR SOME REASON THE REAR GEAR SHAFT OR SO I HEARD IT IS CALLED FAILED AND WAS NOT ALLOWING ME DRIVE THE CAR WITHOUT A LOUD GRINDING SOUND AND WHEN THE GEARS LOCKED UP THE CAR WOULD STOP VERY QUICKLY. *TR
MY ENTIRE DASHBOARD IS AUTOMATICALLY DISMANTLING ON IT'S OWN. THERE ARE BUBBLES EVERYWHERE AND IT'S SEPARATING FROM THE CONSOLE. I AM AFRAID THAT IT WILL THE OPERATION OF THE AIRBAG RESTRAINT SYSTEM IF EVER IN AN ACCIDENT. I DON'T USE ANYTHING ON MY DASHBOARD TO CLEAN IT EXCEPT FOR A DUSTER. I AM AFRAID FROM IT BUBBLING ALL OF A SUDDEN IT MAY EVENTUALLY FLY OFF OR GET WORSE AND OBSTRUCT MY DRIVING VIEW. I TOOK THE VEHICLE TO JAGUAR AND THEY DO NOT WANT TO FIX THE DASHBOARD. INSTEAD, THEY ARE TELLING ME I CAN HAVE THEM FIX IT FOR A FEE OF $3800+. I EXPLAINED TO THEM IT SHOULD BE COMING APART IN THE FIRST PLACE FOR IT TO NEED FIXING. I AM SO DISGUSTED AND AGGRAVATED. THE ENTIRE CAR NEEDS TO BE RECALLED BECAUSE IT IS JUST A PIECE OF JUNK. IT HAS GREAT ENGINE PERFORMANCE, BUT MASSIVE GLITCHES INCLUDING ELECTRICAL. *TR
WHILE IN THE ACT OF PARKING MY FATHER N LAW'S CAR AT THE MALL. I BEGAN TO PULL THE CAR FORWARD AFTER A COMPLETE STOP WITH MY FOOT COVERING AND APPLYING THE BRAKE AS ANOTHER CAR BEGAN TO PASS IN FRONT OF ME. HIS 2009 JAGUAR XFL SURGE AND ACCELERATED VIOLENTLY WHILE THE BRAKES WERE APPLIED. ALTHOUGH THIS ACTION DIDN'T CAUSE ANY ACCIDENT OR INJURY TO ANYONE NOR PROPERTY DAMAGE. THIS OCCURRENCE WAS NOT THE FIRST WHILE DRIVING HIS CAR DURING MY VACATION IN PUERTO RICO. I'M WRITING TO MAKE OTHERS AWARE OF THE UNSOLICITED ACCELERATION PROBLEM THIS CAR HAS FOR FEAR OF NOT JUST MY SAFETY AND MY FAMILY'S SAFETY BUT OTHER CONSUMERS WHO MIGHT HAVE PURCHASED THIS CAR AND ARE EXPERIENCING THE SAME PROBLEM. JUNE 28TH, 2014 [XXX].*TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
THE DASHBOARD BUBBLES UP AND SEPARATES CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAV SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. ALSO HORN PAD WORKS INTERMITTENTLY CAUSING A DANGEROUS SITUATION. AFTER BRINGING TO DEALER IT WAS DIAGNOSED USER ERROR THAT I WAS NOT HITTING THE PAD HARD ENOUGH. AFTER DEALER HIT PAD SO HARD IT BENT THE EMBLEM ON HORN, DEALER THEN REFUSED LIABILITY FOR PARTS BROKEN WHILE IN SHOP. *TR
Data synced from NHTSA on May 4, 2026