NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.
ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
TAKATA RECALL I OWN A 2000 JEEP CHEROKEE INLINE 6 AND SINCE I GOT IT IT HAS HAD A LOT OF PROBLEMS WITH THE HEAD AND BLOWING THE GASKETS I CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY RECALLS AND THERE WASN'T ANY. THE LADY THAT WAS WORKING ASKED ME WHAT WAS GOING ON AND I TOLD HER AND SHE SAID THAT MY YEAR JEEP SHOULD'VE HAD A RECALL FOR IT BECAUSE A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS REALLY THE ONLY PROBLEM I HAVE WITH MY JEEP AND EVERYONE I TALK TO THAT HAS A JEEP LIKE MINE AND THE SAME YEAR HAVE THE SAME PROBLEM. THIS WILL BE THE SECOND HEAD GASKETS IN 4 YEARS I WILL BE PUTTING ON NEW HEAD GASKETS. I CAN'T AFFORD A NEW HEAD FOR IT AND I'VE BEEN TOLD THAT THE HEADS WERE BAD ON MY YEAR OF JEEP. IT ALSO CAME WITH DEXRON ANTIFREEZE THAT AFTER A WHILE GOOKS UP IN THE RADIATOR AND LOOKS LIKE MUD
BRAKE LIGHT STARTED COMING ON INTERMITTENTLY, BUT IS NOW ON CONSTANTLY. ONCE IN A GREAT WHILE IT WILL NOT LIGHT UP WHEN STARTING THE CAR, BUT MOST OF THE TIME IT COMES ON WHEN STARTING THE CAR AND STAYS ON CONTINUOUSLY.
MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.
CRACK CYLINDER HEAD .WHEN DRIVING START TO OVERHEAT.WHEN CHECK ON IT I FOUND THE PROBLEM AND I RESEARCHED AND FOUND THIS IS A PROBLEM WITH THE CYLINDER HEAD FOR JEEP YEARS 2000,2001,2002.THEY SAY THOSE YEARS THE IRON ORE WAS VERY EXPENSIVE ON THE WORLD MARKET.
DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.
I LOVE MY JEEP. HOWEVER, I HAVE THE SAME PROBLEM MANY OWNERS OF THE 2000 CHEROKEE WITH THE 4.0 HAVE. I HAVE A CRACKED CYLINDER HEAD. NO OIL IN COOLANT, OR VICE VERSA, BUIT JEEP IS PARKED AND WILL NOT MOVE UNTIL IT IS EITHER SOLD OR SCRAPPED. BODY IS IN GOOD CONDITION AND EVERYTHING WORKS ON THE JEEP. I HAVE ROD KNOCK ON START UP, AND AS THE ENGINE WARMS, OIL PRESSURE DROPS TO ZERO. REVVING ENGINE TO 2000 RPM RAISES OIL PRESSURE. THE JEEP HAS 181,000 MILES. I HAVE HEARD FROM MANY PEOPLE THAT THE CYLINDER HEAD CRACKING IS VERY COMMON IN JEEPS FOR 2 MODEL YEARS, YET JEEP HAS GOTTEN AWAY WITH A RECALL SOMEHOW. I AM NOT HAPPY. I BOUGHT THE JEEP USED AND ONLY DROVE IT A MONTH BEFORE THE KNOCKING STARTED. THE LADY I BOUGHT IT FROM DID OIL CHANGES EVERY 2 MONTHS, AND TOOK IT IN FOR SERVICE WHEN EVER SOMETHING WENT WRONG
DEATH WOBBLE IN FRONT END...
STOCK STEEL WHEELS 15X7 RIMS ROT AND CAUSE AIR LEAKS WHICH CAN CAUSE BLOWOUT. LOSS OF AIR IN TIRE GAVE ME BLOW OUT.
I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAITED UNTIL THE TEMPERATURE GAUGE READ NORMAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIELD INTAKE MANIFOLD AND THE SHIELD EXHAUST MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,889.
AIR BAG WARNING LIGHT IS STAYING ON ALL THE TIME. I'M CONCERNED THE AIRBAGS WILL GO OFF UNNECESSARILY OR WILL NOT WORK WHEN THEY ARE NEEDED TO. THIS WARNING LIGHT HAS BEEN ON FOR A LONG TIME. I'M JUST NOT SURE OF THE DATE I FIRST NOTICED IT. *TR
BEEN HAVING PROBLEMS WITH THE EMISSIONS AND GAS CAP REPLACED 5 TIMES AND STILL HAVING PROBLEMS AND THEY TOLD ME IT WOULD COST ME $500 TO REPLACE THE EVAP CANISTER, EVAP CAP REPLACED, EVAP SYSTEM COMPONENTS FUEL TANK LEAK AND LEAK DETECTION PUMP MAY BE DAMAGED....I NEED THIS TRUCK TO GETBACK AND FORTH FROM WORK.... *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR
BRAKES FAILED FOR NO APPARENT REASON. WAS SITTING IN DRIVE THROUGH WAITING TO PICK SOMETHING UP AND WHEN I TOOK MY FOOT OFF THE BRAKE TO PUT IT IN DRIVE I HAD NO MORE BRAKES AND BRAKE FLUID WAS SHOOTING OUT THE BOTTOM RIGHT PASSENGER SIDE OF JEEP. LUCKILY MY EMERGENCY BRAKE WORKED AND I WAS ABLE TO STOP WITHOUT KILLING OR HURTING ANYONE. MECHANIC CHARGED ME $500.00 TO FIX IT AND TOLD ME THAT THE BRAKE LINE WAS ROTTED AND NEEDED TO BE REPLACED IN ADDITION THE HOSES WERE NO GOOD. THIS WAS THE SECOND TIME I LOST BRAKES ON THIS JEEP DURING MY OWNERSHIP. THE FIRST TIME WAS 5 YEARS BEFORE THIS DATE. *TR
FIRE STARTED IN LEFT REAR QUARTER OF VEHICLE. IT WAS CAUSED BY WIRING TO REAR DEFOGGER, LIGHTS & REAR WIPER HARNESS. DAMAGE TO WIRING, TRIM PANELS MELTED, HEAD LINER DAMAGE, OUTER BODY PAINT BLISTERED ABOVE FUEL FILLER DOOR. IT WAS JUST LUCK THAT IT WAS SNOWING SO I USED THE SNOW TO PUT OUT THE FIRE. ESTIMATED DAMAGE TO VEHICLE BY INSURANCE CO. WAS $2961.00. *TR
AT 45 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND FRONT END FELT LIKE IT WAS VIBRATING APART, HIT BAKES AND SLOW VEHICLE TO 25 MPH FOR IT TO STOP. HAVE REPLACE ALMOST THE WHOLE FRONT END STEERING COMPONENTS AND STILL HAVING THE SAME ISSUE. HAVE RESEARCHED THIS AND IT IS A PROBLEM WITH THE VEHICLE THAT IS BEING DESCRIBED AS A DEATH WOBBLE. NOW WERE GOING TO TRY REPLACE THE TRACK BAR, AS THEY ARE SAYING THAT THE BRACKETS FOR THE TRACK BAR ARE GETTING WADDLED OUT DUE TO ONLY A 3/16 BOLT TO SECURE THE TRACK BAR AND CAUSE THE HOLE IN BRACKET TO GET WADDLED OUT IN THE STEEL BRACKET. WE HAVE FOUND THAT THIS IS AN ISSUE THAT SEAMS TO BE ON ALL JEEPS. IN SOME CASE PEOPLE HAVE REPLACED THE BRACKETS WITH AFTER MARKET PARTS THAT ARE MUCH THICKET STEEL AND USING A GRADE 8 BOLTS AND TACK WELDING THE BOLT TO BRACKET TO STOP THE HOLE FROM BEING WADDLED OUT. MY FAMILY IS RIDING IN THIS VEHICLE AND THIS ISSUE NEEDS ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN LOSS OF LIFE AS YOU LOSE CONTROL OF THE STEERING OF THE VEHICLE WHEN THIS OCCURS. *TR
HOW CAN I FIND OUT IF THE RECALLS ON MY JEEP CHEROKEE GRAND LAREDO 2000 HAVE BEEN TAKEN CARE OF. I BOUGHT IT USED FROM A CAR DEALER IN 2012. I AM UNABLE TO GET ANY RESULTS FROM THE DEALER. THANK YOU. *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE WAS INFORMED OF RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) IN NOVEMBER 2013. HE WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. *TR
DRIVING AT NIGHT. THERE WAS A BURNING SMELL IN THE CAB. THE HEADLIGHTS WENT OUT. DISCOVERED HEADLIGHT SWITCH AND PLUG HAD SHORTED CAUSING AN ARC FIRE DAMAGING THE WIRING LOOM LEADING TO THE SWITCH . *TR
THE HEADLIGHT DIMMER SWITCH OVER HEATED/MELTED THE BEZEL SUPPORT AND CONNECTOR. *TR
AIRBAG WARNING LIGHT AND CHIME GOES OFF CONSTANTLY. *TR
AIR BAG LIGHT ON (DON'T KNOW IF IT WILL WORK IF NEEDED), HORN WON'T WORK, CRUISE CONTROL WONT WORK = CLOCKSPRING. SAFETY ISSUE. NO HORN NO AIRBAG. *TR
AS WITH MANY OTHER XJ OWNERS, MY CYLINDER HEAD IS CRACKED DUE TO THE DEFECTIVE 0331 HEAD. I BOUGHT THE JEEP ABOUT 3 YEARS AGO, AND ABOUT A YEAR AGO COOLANT STARTED LEAKING INTO THE OIL. I TALKED WITH SEVERAL MECHANIC FRIENDS AND THE HEAD FLEET MECHANIC AT WORK TOLD ME THE CRACKED HEAD IS EXTREMELY COMMON. I WAS STRANDED ON THE SIDE OF THE ROAD, HAD TO HAVE THE VEHICLE TOWED, AND IT SITS AS A GIANT PAPERWEIGHT IN MY GARAGE AS I CANNOT AFFORD A NEW ENGINE. I BOUGHT THE VEHICLE WITH 122000 MILES AND HAVE NEVER TAKEN IT OFF ROAD, MODIFIED IT, OR TRAVELED MORE THAN 60 MILES IN A DAY. IT HAS NEVER OVERHEATED UNTIL THE HEAD CRACKED. NOW I AM LOOKING AT AN ENORMOUS BILL THAT MY FAMILY CANNOT AFFORD. I FAIL TO SEE HOW SO MANY VEHICLES CAN BE AFFECTED AND THERE IS STILL NO RECALL. *TR
TEMPERATURE GAUGE SHOWED INCREASE PAST NORMAL OPERATING TEMPERATURE AND INTO RED-MARKED RANGE. AFTER LETTING ENGINE COOL AND SHUTTING IT OFF, COOLANT RESERVOIR WAS EMPTY. REFILLED COOLANT AND DROVE UNTIL IT BEGAN OVERHEATING AGAIN, AND COOLANT RESERVOIR WAS AGAIN EMPTY. NO SIGNS OF COOLANT ON THE OUTSIDE OF THE ENGINE, NONE LEAKING OUT BELOW. SUSPECT CRACKED HEAD AND COOLANT LEAKING INTO THE ENGINE. *TR
STARTED THE CAR AND PULLED AWAY AND WHEN THE DOOR AUTOMATICALLY LOCKED THE DRIVER SIDE BACK DOOR BUZZED LOUD AND IN A 3 WEEK PERIOD THERE ARE 3 OUT OF FOUR DOORS THAT BUZZ LOUD WHEN LOCKED. *TR
MY DAUGHTER HAD JUST LEFT THE DRIVEWAY AND WAS DRIVING APPROXIMATELY 20-25 MILES AN HOUR WHEN HER ACCELERATOR DROPPED TO THE FLOOR. SHE MADE IT TO A PARKING LOT WHERE THERE ARE NOW BLACK RUBBER CIRCLES ALL OVER FROM HER TRYING TO STOP BY BRAKING. SHE FINALLY GOT IT STOPPED AND WE HAD IT TOWED TO A GARAGE. THEY INFORMED ME THAT IT WAS THE THROTTLE BODY AND THAT JEEP HAD THEM ON BACKORDER FOR AT LEAST 2 WEEKS. MY BOYFRIEND WHO OWNS A GARAGE OUT OF STATE CONFIRMED THIS. I COULDN'T WAIT 2 WEEKS FOR WHAT WAS PROBABLY ANOTHER BAD PART, SINCE JEEP SAID THAT THEY HAVEN'T EVER REDESIGNED THIS PART. INSTEAD, I PAID $506.79 FOR AN AFTERMARKET THROTTLE BODY. HOW IS IT POSSIBLE THAT A PART IS ON BACKORDER FOR 2 WEEKS, YET NO ONE IS SAYING THAT THERE IS A PROBLEM WITH IT? MY DAUGHTER IS 18 AND NOT AN EXPERIENCED DRIVER. THE VEHICLE WAS COMPLETELY OUT OF HER CONTROL. SHE WAS TERRIFIED BY THIS. WE LIVE IN A HIGH TRAFFIC AREA SO IT'S AMAZING THAT SHE DIDN'T HIT SOMEONE. I HAVE KEPT THIS ORIGINAL THROTTLE BODY. UPON LOOKING AT IT, I REALIZED THAT YOUR LIFE IS AT THE MERCY OF A SPRING. A SPRING THAT OVER TIME BECOMES WORN OUT AND FAILS. I'M NO ENGINEER, BUT THERE HAS TO BE A BETTER WAY TO MAKE THESE. *TR
I HAD A PASSENGER SIDE REAR FLAT TIRE AFTER LEAVING MY JEEP AT AN AIRPORT PARKING LOT.I PUT ON SPARE AND NEXT DAY TRIED TO FIND WHAT PUNCTURED MY TIRE ONLY TO DISCOVER THAT THE RIM HAD RUSTED THROUGH AND THE AIR WAS LEAKING THROUGH THE RUSTED STEEL. I BOUGHT A NEW MATCHING RIM AND PUT TIRE BACK ON JEEP. THREE MONTHS LATER, SAME PROBLEM ON DRIVERS SIDE REAR WHEEL, AIR LEAKING THROUGH RUSTED RIM. I REPLACED THAT RIM AND NOTICED RUST ON BOTH FRONT RIMS. KNOWING IT WAS ONLY A MATTER OF TIME I REPLACED THEM AS WELL. I HAVE OWNED MANY CARS IN MY LIFE, I HAVE BEEN DRIVING FOR ALMOST 50 YEARS, AND I NEVER HAD A RIM RUST THROUGH CAUSING AIR TO ESCAPE. I LOOKED AT THE RIMS AND DISCOVERED THE CAUSE. BECAUSE OF THE WAY THE RIMS ARE DESIGNED, WHENEVER IT RAINS, OR THERE IS SLUSH ON THE ROAD OR WHEN THE JEEP IS WASHED THERE IS ALWAYS A SMALL QUANTITY OF WATER THAT GETS TRAPPED AND SETTLES ON THE BOTTOM OF RIM WHEN THE VEHICLE IS PARKED. THERE IS NOWHERE FOR THE WATER TO DRAIN. NOW IF THAT WATER ALSO CONTAINS DISSOLVED ROAD SALT AND THE VEHICLE IS STATIONARY FOR DAYS IT IS ONLY ACCELERATING THE DETERIORATION. EVEN AFTER DRIVING FOR A FEW MILES THE CENTRIFUGAL FORCE HOLDS THE WATER IN PLACE AND AGAIN RETURNS TO REST ON THE BOTTOM OF RIM ONCE PARKED. I REALIZE IT IS AN OLDER VEHICLE WITH HIGH MILEAGE, BUT THIS IS A DESIGN FLAW NO WHEELS SHOULD RUST OUT LIKE THIS, AND PERHAPS OWNERS OF SIMILAR JEEPS WILL CHECK OUT THEIR WHEELS AND REPLACE RIMS BEFORE THEY WIND UP STUCK SOMEPLACE WITH A FLAT TIRE.
I HAVE A 2000 JEEP CHEROKEE SPORT 4X4 WITH NO LIFT KITS, ETC. AT HIGHWAY SPEEDS WHEN HITTING A BUMP IN THE ROAD IT GOES INTO WHAT IS TERMED A "DEATH WOBBLE." THIS IS VERY SEARCHABLE ON THE INTERNET. THE VEHICLE WILL SO VIOLENTLY SHAKE IN THE FRONT END IT IS HARD TO KEEP IT ON THE ROAD AND NOT ROLL THE VEHICLE BEFORE I'M ABLE TO SLOW DOWN ENOUGH FOR IT TO REBALANCE ITSELF. IT IS EXTREMELY TERRIFYING. I'VE HAD THE TIRES ROTATED AND BALANCED THINKING I MIGHT HAVE LOST A WHEEL WEIGHT OR SOMETHING BUT IT DID NOT CORRECT THE PROBLEM. TODAY I TOOK IT TO THE SHOP AND WAS TOLD I HAD A BAD STEERING DAMPER. BUT FROM WHAT I'VE RESEARCHED, OTHERS HAVE HAD THESE REPLACED AND THE PROBLEM WILL COME UP AGAIN. JEEP/CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION AS IF NO ONE HAS BEEN KILLED YET I'D BE SURPRISED. I DID HAVE THE STEERING DAMPER REPLACED TODAY BUT AM SCARED I WILL EXPERIENCE THIS AGAIN AND EITHER WIND UP KILLING MYSELF OR SOME OTHER MOTORIST. *JS
DRIVING ON THE HIGHWAY AT 60MPH AND JEEP STARTS TO OVERHEAT. HAD MECHANIC CHECK IT OUT COULDN'T FIND A PROBLEM. REPLACED RADIATOR, THERMOSTAT, COOLANT SYSTEM FLUSH, AND NEW ANTIFREEZE REPLACED. THAT SEEMED TO FIX THE PROBLEM BUT THEN I WOULD HAVE TO KEEP REFILLING ANTIFREEZE BUT IT WAS NOT LEAKING ANY THIS WENT ON FOR ABOUT A YEAR THEN I NOTICED BROWN GUNK IN THE OVERFLOW CONTAINER AND HAD A MECHANIC CHECK IT OUT AND HE SAID THAT WAS DUE TO THE ANTIFREEZE MIXING WITH OIL MOST LIKELY CAUSED BY A CRACKED CYLINDER HEAD. AFTER SOME RESEARCH I FOUND IT WAS EXTREMELY COMMON THAT THE 2000 JEEP CHEROKEES WOULD CRACK THEIR CYLINDER HEADS BETWEEN THE 3 AND 4 HEADS. VERY ANNOYING TO DIAGNOSE AND FIX. *TR
MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR
WE JUST BOUGHT THE CAR 2 MONTHS AGO. WHEN WE GET TO A SPEED OF 60 OR OVER IF WE HIT A BUMP IN THE ROAD IT STARTS TO SHAKE. WE HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL QUITE. IT HAPPENED 4 TIMES IN A MATTER OF 15 MILES. WE TOOK IT TO A REPAIR SHOP AND THEY SAID THERE WAS NOTHING THEY CAN DO TO HELP US. THAT IT HAPPENS WITH ALL JEEPS. WE TOOK IT TO TWO OTHER SHOPS AND THEY COULD NOT HELP US. THE PERSON WE BOUGHT IT FROM ONLY HAD IT A YEAR. HE TOLD US THERE WAS NO PROBLEM. WE DO NOT BELIEVE HIM. BUT NOW WHAT DO WE DO.? I BELIEVE THAT IS WHY THERE WAS SUCH LOW MILEAGE ON THE CAR. WHAT DOES JEEP SAY? IT SCARES US TOO DEATH BEFORE WE CAN PULL IT OVER TO THE SIDE OF THE BUSY HIGHWAY. WHO DO WE TURN TOO? *TR
THE FAN THAT COOLS ENGINE THAT CHRYSLER INSTALLED IN THE FACTORY HAD LITTLE CRACKS THAT EVENTUALLY BROKE FAN BLADE AND WAS CAUSING THE VEHICLE TO OVERHEAT. FAN NEEDED TO BE REPLACED AT $500.00 BECAUSE OF INFERIOR PLASTIC FAN THAT THEY PUT IN THE VEHICLE AT FACTORY. *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
I NOTICED MY DRIVER'S SEAT WOBBLING AND FOUND THAT TWO OF THE BRACKETS THAT HOLD THIS SEAT TO THE FLOOR WERE BROKEN. THE LEFT FRONT BRACKET BROKE ONCE BEFORE BUT IT WAS WELDED ABOUT 2 YEARS AGO. FROM WHAT I'VE SEEN ON THE INTERNET, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THIS SAME ISSUE. A RECALL NEEDS TO BE ISSUED AS THIS IS A HUGE SAFETY CONCERN FOR MYSELF AND MY FAMILY AS WELL AS OTHERS WHO OWN JEEP VEHICLES. PLEASE ISSUE A RECALL BEFORE A FATAL ACCIDENT OCCURS. PLEASE LET ME KNOW IF THERE IS ANYTHING FURTHER THAT I NEED TO DO; AND I LOOK FORWARD TO YOUR PROMPT RESPONSE IN THIS REGARD. THANK YOU. *TR
AIR BAG LIGHT STARTED TO COME ON AND OFF INTERMITTENTLY. ON THE SECOND DAY IT CAME ON AND STAYED ON. ON THE SECOND DAY I ALSO NOTICED NO HORN AND NO CRUISE CONTROL. ALL INDICATIONS ARE THAT IT IS THE CLOCK SPRING. EMAILED CHRYSLER TO SEE IF IT WAS A RECALL OR SAFETY COVERED ITEM. THEY STATED NO THAT THE ENTIRE COST TO REPLACE IT WILL BE MINE $300 PLUS DOLLARS. FROM MY UNDERSTANDING CHRYSLER IS HAVING PROBLEMS WITH A LOT OF CLOCK SPRINGS. I FEEL THEY SHOULD COVER THIS ITEM AS IT IS NOT AN ITEM THAT SHOULD FAIL THAT EASILY. *TR
SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE SHE WAS DRIVING INTERMITTENTLY. SHE NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD ALSO DECREASE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE CLASSIC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IDLING. THE VEHICLE WAS TAKEN TO A PRIVATE MEHCANIC AND THE MECHANIC REPLACED THE CRANK SHAFT POSITIONING SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,100.
THE DRIVER SEAT BROKE IN THE REAR RIGHT CORNER AND FRONT LEFT CORNER AND NOW THE SEAT LEANS BACK AND IS NOT DRIVABLE. *TR
2000 JEEP CHEROKEE. UNIT #1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE LEFT FRONT WHEEL CAME OFF. THE WHEEL TRAVELED ACROSS THE ROADWAY AND BOUNCED OVER THE CONCRETE WALL AND STRUCK UNIT#2. *LN ACCORDING TO THE POLICE REPORT, THE LEFT FRONT WHEEL AND TIRE CAME OFF THE VEHICLE, THE LEFT FRONT FENDER AND LEFT FRONT ROTOR WERE DAMAGED AND THE STUDS WERE STRIPPED AND BROKEN OFF. (OHIO TRAFFIC CRASH REPORT # 10-0383-90)*JB
I WAS DRIVING MY 2000 JEEP CHEROKEE SPORT ON THE HIGHWAY GOING 55MPH WHEN MY DRIVERS SEAT WENT BACK UNEXPECTEDLY ALMOST CAUSING ME TO GET INTO AN ACCIDENT. (THE PROBLEM WAS THE FRONT FRAME OF THE SEAT JUST SNAPPED, THIS SEEMS TO BE A COMMON ISSUE I HAVE JUST FOUND OUT THAT HAS BEEN GOING ON FOR A WHILE, JEEP SHOULD DO A RECALL ON THESE AS THIS IS VERY DANGEROUS AND I COULD HAVE GOTTEN KILLED). *TR
200 JEEP CHEROKEE SPORT BLEND DOOR FAILURE CAUSES HEAT AND AC TO STOP WORKING. *TR
THIS REPORT IS BEING SUBMITTED BY A CHILDREN'S HOSPITAL ON BEHALF OF A PATIENT FAMILY. A 10 YEAR OLD PATIENT WAS RIDING IN THE BACK SEAT OF A 2000 JEEP CHEROKEE WHEN FAMILY WAS INVOLVED IN A CRASH AT APPROXIMATELY 60 MPH. PATIENT AND FAMILY REPORT THAT THE SEAT BELT IN HER SEATING POSITION 'POPPED' OPEN AT THE BUCKLE AT THE TIME OF IMPACT. ACCORDING TO PATIENT AND FAMILY THE SEAT BELT WAS PROPERLY BUCKLED PRIOR TO THE CRASH. PATIENT SUSTAINED INJURIES REQUIRING HOSPITALIZATION THAT ARE NOT EXPECTED TO RESULT IN LONG TERM DISABILITY. PATIENT'S 4 YEAR OLD SIBLING WAS ALSO BUCKLED IN A BOOSTER SEAT IN THE BACK SEAT; THIS SEATBELT REMAINED BUCKLED AND THE SIBLING WAS UNINJURED. *TR
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED ACCORDING TO RECALL 02V104000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: INJECTORS). THE CONTACT STATED THAT AFTER THE REPAIR, THE VEHICLE BEGAN MAKING A SQUEALING NOISE WHEN SHE LIFTED HER FOOT OFF THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE BEGAN TO BECOME WARM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THEY COULD HEAR THE NOISE BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 152,000.
2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR