2014 Jeep Cherokee Complaint Log

ON SEPTEMBER 5TH, 2017 AS I WAS DRIVING (IN MOTION) ON A BUSY HIGHWAY, I LOST ALL ACCELERATION POWER, MY CHECK ENGINE LIGHT CAME ON, AND 'SERVICE TRANSMISSION' SHOWED ON THE DISPLAY. I WAS ABLE TO PULL OVER AND I RESTARTED MY VEHICLE AND WAS ABLE TO GET HOME. ONCE THERE, I CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING WEEK. I MENTIONED, WHILE MAKING THE APPOINTMENT, THAT THE LIGHT AND 'SERVICE TRANSMISSION' DISPLAY HAD GONE OFF UPON RESTARTING MY VEHICLE. THEY ASSURED ME THAT A FAULT WOULD STILL BE LOGGED AND TO BRING IT IN. AFTER ARRIVING AT MY APPOINTMENT, THE SERVICE TECHNICIAN PULLED THE LOGGED CODE (P072900 (99 - HOUSE TECH) A), SAID HE HAS NEVER SEEN THAT FAULT, AND BECAUSE IT WAS NO LONGER ACTIVE THEY COULDN'T HELP ME. THERE WAS NO EXPLANATION OF THE CODE, NO EXPLANATION OF POSSIBLE CAUSES FOR THE CODE TO LOG, NO EXAMINATION OF MY VEHICLE, NO RECOMMENDATIONS FOR IF IT WERE TO HAPPEN AGAIN.

ACCELERATING FROM A STOP, THE VEHICLE WILL EITHER REV UP AND DROP REALLY HARD INTO THE SECOND GEAR OR I WILL APPLY THE GAS PEDAL WHICH WILL NOT ACCELERATE THE VEHICLE VERY QUICKLY AS IT SHOULD (ALMOST LIKE A DROWNING OUT FEELING). I HAVE ALSO HAD ISSUES WITH IT NOT SHIFTING AT ALL AND THE VEHICLE WILL STICK INTO GEAR IN WHICH I HAVE HAD TO DRIVE AT 6000 RPM FOR AN EXTENDED PERIOD OF TIME.

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH DELAYED GEAR SHIFTING. *LD UPDATED 10/4/2017*JS

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE HEADLIGHTS WERE REPLACED WITH AFTERMARKET HEADLIGHTS. THE FAILURE WAS NOT CORRECTED AND THE AFTERMARKET HEADLIGHTS ALSO FAILED TO PROVIDE PROPER LIGHT COVERAGE. THE CONTACT STATED THAT FORWARD AND SIDE LIGHT VISIBILITY WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000. *LN

THE CAR DOES NOT FALL INTO THE PROPER GEAR AND OFTEN SEEMS LIKE THE GEAR HAS FALLEN INTO NEUTRAL AND REVS UP ALTHOUGH THE GEAR SHIFT KNOB IS IN DRIVE. MOREOVER THE BUTTON ON THE GEAR SHIFT KNOB HAS FALLEN OFF WITHOUT ANY SIGNS OF DAMAGE. REPORTED THE PROBLEM TO THE DEALER BUT DEALER SAYS THE WHOLE GEAR ASSEMBLY NEEDS TO BE REPLACED WITH PARTS COST OF ABOUT $75 AND A LABOR COST OF ABOUT $145 TOTALLING ABOUT @225. THE ISSUE WAS REPORTED ON THE 37TH MONTH OF VEHICLE PURCHASE AND THE DEALER WAS NOT READY TO APPLY ANY CONSIDERATION AND CONFIRMED THAT THE CHARGES NEED TO BE PAID SINCE THE VEHICLE IS OUT OF WARRANTY BY A MONTH

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE INDICATOR ILLUMINATED WHEN SWITCHING THE SHIFTER INTO PARK, DRIVE, AND REVERSE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE SERVICE INDICATOR WAS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS INVALID.

THE TRANSMISSION IS EXHIBITING NUMEROUS SYMPTOMS OF FAILURE INCLUDING ABRUPT AND HARSH SHIFTS. IT ALSO WENT INTO A MODE WHERE THE VEHICLE WOULD NOT ENTER DRIVE OR REVERSE WITH MANY ERROR AND WARNING MESSAGES AND LIGHTS. THERE WERE SAVED ERROR CODES THAT THE DEALER ERASED PRIOR TO TROUBLESHOOTING, AND THE ERROR CODES DID NOT REGENERATE. DURING THIS RECENT FAILURE, I WAS STOPPED IN THE MIDDLE OF THE STREET AND UNABLE TO MOVE FORWARDS OR BACKWARDS. TURNING OFF THE IGNITION AND THEN RESTARTING THE ENGINE ALLOWED THE VEHICLE TO BE BACKED OFF THE STREET ALBEIT WITH MOST OF THE WARNING INDICATORS AND ERROR MESSAGES STILL ACTIVE/

THE CAR WHILE GOING DOWN THE ROAD AT 50MPH SHUT OFF LOSING ALL POWER STEERING AND POWER BRAKE AND THERE WAS A "SERVICE TRANSMISSION" MESSAGE ON THE DASH. WHEN THE CAR RESTARTED AND PUT IN DRIVE THERE WAS A CLUNKING SOUND AND ALL INDICATORS WERE BLINKING. THEN THE MESSAGE SAID " SHIFT TO PARK THEN DRIVE"

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE, TAIL, AND HEADLIGHTS DIMMED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCLARTY DANIEL CHRYSLER DODGE JEEP RAM, LOCATED AT 2201 SE MOBERLY LAND, BENTONVILLE, AR 72712) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

I WAS MAKING A RIGHT TURN AND STOPPED FOR A FEW SECONDS, AND THE CAR SUDDENLY SHUT DOWN ON ME - SERVICE TRANSMISSION MESSAGE CAME ON. TOOK IT TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS IN TAMARAC, FL AND WAS TOLD ALL MY CAR NEEDED WAS A 'SOFTWARE' UPDATE AND IT HAD BEEN CHECKED AND PASSED ALL TESTS. THEY ASSURED ME THE CAR HAD NO ISSUES AND WAS SAFE TO DRIVE. I DROVE THE CAR AND WITHIN 2 WEEKS THE CAR DID THE SAME THING, WHILE I WAS AT A STOP SIGN. TOOK THE CAR BACK IN AND THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR. SAFE TO DRIVE, THEY RESET IT. THE CAR DIDN'T HAVE ANY 'CODES' SAVED. WHICH THE SERVICE PERSON TOLD ME, YES I KNOW ITS MALFUNCTIONING BUT IT THE CODES DON'T SAVE WE CAN'T DO ANYTHING. THIS MAKES THE CAR EVEN MORE DANGEROUS LAST THURSDAY I WAS DRIVING ON I95 AT 80MPHS AND THE CAR STARTED TO JERK AND SHAKE AND WITHIN SECONDS THE CAR ABRUPTLY STOPPED IN THE MIDDLE OF THE HIGHWAY! I ALMOST GOT REAR ENDED BY TWO CARS ALSO DRIVING AT HIGH SPEEDS. I COULD HAVE EASILY DIED IN THAT CAR IF SOMEONE WAS TO CRASH INTO ME THEN. TOOK THE CAR BACK TO JEEP AND THEY TOLD ME THERE WAS A CODE FOR THE TRANSMISSION MODULE TO BE REPLACED. THE TECHNICIAN SUPPOSEDLY DROVE THE CAR FOR 100 MILES AND NOTHING HAPPEN TO HIM. I TOLD THEM THAT THERE IS ENOUGH INFORMATION ONLINE TO KNOW THAT THE TRANSMISSION IN THESE CARS ARE NOT SAFE AND ARE MALFUNCTIONING. THEY KNOW ABOUT THIS, THEY KNOW WHAT THE ISSUE IS AND THEY STILL TELL ME THAT THE CAR IS SAFE TO DRIVE! I TOLD THEM TO BE HONEST AND BASED ON WHAT HAD HAPPENED TO ME, IF WHAT THEY FIXED MADE SENSE TO SOLVE THE ISSUE, THEY SAID YES. TO NOT WORRY ABOUT IT. PICKED THE CAR UP ON SATURDAY, SUNDAY NIGHT THE CAR STARTED JERKING AND SUDDENLY SHUTDOWN WHILE I WAS DRIVING IN THE MIDDLE OF THE ROAD, AGAIN, ALMOST CAUSED A CAR ACCIDENT. IT JERKS AND SHUTS DOWN SO ABRUPTLY THAT MY NECK HURTS FROM THE SLAMMING AND WHIPLASH.

USING ADAPTIVE CRUISE CONTROL (ACC) VEHICLE WITH START TO STOP WHEN A VEHICLE IS LEFT TURN LANE EITHER ALREADY THERE OR TURNING INTO WHEN IN FRONT OF MY VEHICLE REQUIRING OVERRIDE WITH GAS PETAL. STARTED INTERMITTENT; OVER 6 MONTHS PERIOD MORE CONSISTENT WITH THIS PROBLEM. SPEED FROM 25 TO 45 MPH.

THIS COMPLIANT INVOLVES TOWING BEHIND A MOTOR HOME. ON 3 OCCASIONS THE TOW VEHICLE DID NOT TRACK PROPERLY, THE FRONTS WHEELS BEGAN TO OSCILLATE SHAKING THE MOTOR HOME VIOLENTLY CREATING A SITUATION WHERE THE TOW VEHICLE COULD BREAK LOOSE OR CAUSE THE MOTOR HOME TO LOOSE CONTROL. ON FIRST OCCASION AFTER MAKING A LEFT TURN THE MOTOR HOME BEGAN TO SHAKE VIOLENTLY FROM THE BACK. I PULLED OVER TO INSPECT VEHICLE, A PEDESTRIAN WHO WITNESSED THE EVENT CAME OVER AND SAID THE FRONT WHEELS OF THE TOW VEHICLE (JEEP CHEROKEE) WERE OSCILLATING FROM SIDE TO SIDE AND HE WITNESSED BOTH THE TOW VEHICLE AND MOTOR HOME SHAKING FROM SIDE TO SIDE. ON THE SECOND OCCASION I CROSSED OVER A DOUBLE SET OF RAILROAD TRACKS, GOING 25MPH IN A STRAIGHT LINE, THE TOW VEHICLE WHEELS BEGAN TO OSCILLATE UNCONTROLLABLY. AFTER SLOWING TO A COMPLETE STOP, I COULD START AGAIN NORMALLY. THE THIRD TIME OCCURRED ON THE FREEWAY IN A CONSTRUCTION ZONE, I WAS TRAVELING AT 50 MPH AND WENT OVER UNEVEN SURFACE THE TOW VEHICLE AGAIN BEGAN TO OSCILLATE. I T WAS ALL I COULD DO TO HOLD RV STRAIGHT AS IT WAS SHAKING VIOLENTLY. I HAD TO COME TO A COMPLETE STOP IN FREEWAY. THE FIRST OCCURRENCE WAS IN SEPT 2015, THE SECOND IN JULY 2017 AND THE THIRD IN AUGUST 2017. I HAVE A 38 FT MOTOR HOME, I BELIEVE IF IT WAS SMALLER I EASILY COULD HAVE LOST CONTROL, OR THE TOW VEHICLE COULD TEAR LOOSE FROM THE MOTOR HOME. WHEN NOT TOWING THE JEEP DRIVES WITH NO ISSUES. I HAVE A BLU-OX TOW BAR AND IT WAS BEING TOWED AS RECOMMENDED BY THE MANUFACTURER. I BELIEVE THIS VEHICLE COULD HAVE A DESIGN FLAW.

VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, ALL OF THE WARNING INDICATORS INADVERTENTLY ILLUMINATED. THE CONTACT STATED THAT THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TAKEN TO WEINER AUTOMOTIVE (1151 US HWY 220, MOOREFIELD, WV 26836 (304) 530-9000), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE CONTACT STATED THAT THE MANUFACTURER WAS SENDING A MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER INDICATOR ILLUMINATED AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TIED WIRE HARNESS WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GET A RENTAL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE. *LN CONSUMER STATED COMPLETE GEAR SHIFT FAILURE, ENTIRE SHIFT COLUMN WOULD LIGHT UP AND CAR EMERGENCY BRAKE WOULD ENGAGE. UPDATED 7/27/18*JB

OCTOBER 19, 2017 ORIGINALLY WE HAD KEEP THE CAR IN THE GARAGE AND RARELY DROVE IT UNTIL THIS PAST SUMMER WHEN WE TOOK A PLANNED ROAD TRIP TO WESTERN NATIONAL PARKS WE HAD NEVER SEEN. WE HAD THE CAR CHECKED AT THE DEALERSHIP PRIOR TO THE TRIP AND NO ISSUES WERE BROUGHT UP. THE CAR HAD LESS THAN 25,000 MILES THEN DURING THE TRIP WE NOTICED ISSUES WITH THE TRANSMISSION AND BRAKES. WE TOOK THE CAR TO A JEEP DEALERSHIP AND TOLD IT WOULD GET US HOME. WE TURNED THE CAR INTO THE TACOMA JEEP DEALERSHIP @ 30,000 MILES AND DETERMINED THAT THE WARRANTY TOOK CARE OF THE TRANSMISSION WE WERE GIVEN A RENTAL CAR AND THE REPAIRS TOOK OVER A MONTH. TODAY I DROVE OUR 2014 JEEP CHEROKEE FOR THE FIRST TIME SINCE MY WIFE BROUGHT IT HOME FROM THE DEALERSHIP AFTER A TRANSMISSION REPLACEMENT DUE TO DEFECTIVE DESIGN. I DROVE TO THE POST OFFICE AND RETURNED. THE TRANSMISSION IS STILL ACTING LIKE IT HAS A MIND OF ITS OWN, BUT DURING THE RETURN TRIP WHILE IN AN INTERSECTION MAKING A LEFT TURN TO THE HY 16 ON RAMP. THE CAR ACTED LIKE THE ENGINE HAD DIED, (ABSOLUTELY NO RESPONSE FROM THE TRANSMISSION) FOR ABOUT 7 SECONDS AND SEEMED LIKE AN ETERNITY, TRYING TO DETERMINE WHAT TO DO WITH ONCOMING TRAFFIC. THE TRANSMISSION FINALLY ENGAGED AND I WAS ABLE TO CLEAR THE INTERSECTION. THIS BRINGS THE CARS RELIABILITY AND SAFETY INTO SEVER QUESTION. THIS INCIDENT ALSO BRINGS INTO QUESTION WITHER A REPAIR WAS MADE TO THE DESIGN OF THE TRANSMISSION HAD BEEN ACCOMPLISHED IF ANY. I ALSO NOTICED ON INSPECTION WHILE THE VEHICLE WAS RUNNING FROM OUTSIDE OF THE ENGINE COMPARTMENT THAT WHAT SOUNDS LIKE AN EXHAUST LEEK AND A HIGHER NOISE LEVEL THAN WHEN THE FAIRLY NEW CAR (30,000 MILES)WAS TURNED IN FOR REPAIR.

VEHICLE HAS BEEN IN THE SHOP 2X IN PAST YEAR FOR SAME ISSUES. I HAD PUT MY VEHICLE IN THE SHOP BACK IN OCTOBER 2016 BECAUSE IT WOULD STOP ON ME IN THE MIDDLE OF DRIVING WHETHER IT BE I'M COMING DOWN THE HILL AT A STOP SIGN OR DRIVING DOWN A RESIDENTIAL STREET AND IT WOULD JUST LOSE ALL MOTIVE POWER. WOULD ALSO LOSE POWER ON FREEWAY WHERE I WOULD HAVE TO IMMEDIATELY TRY AND FIND A WAY TO GET OVER. RECENTLY THIS TIME IT LOST POWER ANF WHEN I RESTARTED IT IT WOULDN'T GO IN REVERSE AND ONLY GO IN DRIVE I WAS ONLY ABLE TO GO UP TO 25 MILES PER HOUR ON MY WAY TO THE DEALERSHIP. THE LAST TIME IT BROKE DOWN I PUT IT IN THE SHOP AND THEY SAID THEY HAD REPLACED MY TRANSMISSION SINCE THEY DID NOT HAVE THE PART FOR MY TRANSAXLE RECALL AND THAT WAS TO FIX THE PROBLEM. HOWEVER THE PROBLEM IS STILL HAPPENING AND I FEAR FOR MY SAFETY. IT IS CURRENTLY IN THE SHOP RIGHT NOW AGAIN HOPEFULLY THEY CAN FIX IT THIS TIME AND NOT JUST PUSH ME OFF LIKE THEY DID LAST TIME

SINCE THE VERY BEGINNING DRIVING 2014 JEEP THE TRANSMISSION SLIPS. TAKING IT BACK TO THE DEALER SERVICE DEPT FOR ALL MAINTENANCE ASKING THEM TO CHECK THE TRANS HAVE COMPLAINED OF THE SLIPPING AND TOLD EVERY TIME IT IS WAY THE TRANS WORKS. I HAVE 60K MILES ON THIS VEHICLE I AM CONCERNED THAT THE TRANS WILL FAIL WHILE I AM ON THE ROAD AND CAUSE A DEADLY ACCIDENT. 8/10 I HAD AN APP'T FOR AN OIL CHANGE. I REQUESTED A VEHICLE CHECK AND CHECK BRAKES AS THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. WAS INFORMED THE VEHICLE NEEDED FRONT/BACK BRAKES AND THAT ROTORS NEEDED REPLACED. I ONLY TRAVELED ABOUT 15 MILES WHEN I HEARD A CLINKING SOUND IN LEFT REAR IT SOUNDED AS IF A LUG NUT LOOSE WHEN I STOPPED THE REAR OF MY VEHICLE LOWERED AND WHEN MOVING IT SOUNDED LIKE A BUCKET OF METAL IN MY REAR WHEEL. I TURNED INTO A PARKING. WHEN BACKING UP THE VEHICLE FROZE I STOPPED, CALLED SERVICE DEPARTMENT OF FREEDOM. I HAD MY VEHICLE TOWED BACK TO THE SERVICE DEPT. WAS TOLD ISSUE WAS BRAKES WERE NOT INSTALLED/SECURED PROPERLY. I ASKED THAT ALL THE BRAKES BE INSPECTED, IF THE TECH DID NOT KNOW HOW TO INSTALL ONE THERE WAS A CONCERN FOR THE OTHER 3 WHEELS I DID NOT WANT TO TAKE A CHANCE OF HAVING A FATAL CRASH. I ALSO ASKED THAT ALL WORK BE REINSPECTED. WHEN EXPLAINING WHAT HAD HAPPENED IT WAS OBVIOUS REP WAS SPEAKING BEYOND SCOPE OF HER KNOWLEDGE ' THIS WAS VERY FRUSTRATING I WAS PLACED IN A VERY DANGEROUS SITUATION DUE TO THE POOR WORKMANSHIP OF THE TECH. THE STORY DID NOT MAKE SENSE THE MORE SHE TRIED TO EXPLAIN IT WAS MORE CONVOLUTED. I WAS TRANSFERRED TO THE SERVICE MGER WHO EXPLAINED WHAT HAPPENED, ADMITTED THAT BRAKE FAILURE WAS TECH'S FAULT. IN LIGHT OF ALL THE TIMES I HAVE HAD THE JEEP INTO SERVICE DEPT COMPLAINING ABOUT TRANS DOES NOT GIVE ME A LEVEL OF CONFIDENCE THAT THERE IS NOT SOMETHING SIGNIFICANT WITH THE TRANS I WOULD LIKE AN INVESTIGATION INTO THIS MATTER

THE 9 SPEED AUTO TRANS IS DANGEROUS, SOMETIMES IT IS DOES NOT RESPOND TO THE GAS PEDAL AND ALSO IT LUNGES AT RED LIGHTS JUST BEFORE A COMPLETE STOP AFTER I TAKE MY FOOT OFF THE GAS. THIS HAPPENS ON A DAILY BASIS, BELOW IT ONLY GIVES ME ONE CHOICE BUT IT HAPPENS EVERY TIME I DRIVE IT. I HAVE HAD IT IN TO WARWICK JEEP ON RT. 94 IN WARWICK NY WHERE I BOUGHT IT MORE THAN 4X TO FIX THE PROBLEM AND WITHIN A DAY OR TWO IT JUST COMES BACK. VERY UNSAFE!

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING DOWN A HILL, THE CONTACT DEPRESSED THE BRAKE PEDAL AND FELT AN ABNORMAL VIBRATION. THE FAILURE OCCURRED DURING INCLEMENT WEATHER. THE BRAKES HAD BEEN INSPECTED SEVERAL TIMES, BUT THE DEALER (ELM GROVE DODGE CHRYSLER JEEP INC., 2538 NATIONAL RD, WHEELING, WV, 304-243-1999) WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,815. THE VIN WAS UNKNOWN.

SINCE I BOUGHT THIS VEHICLE, I HAVE HAD TO TAKE TO MULTIPLE DEALERS, THAT COULD NEVER REMEDY THE "HARD JERKING, MISSED GEAR SHIFTING AND REPETITIVE ENGINE LIGHT WARNING AND COMPLETE ENGINE SHUTDOWNS". I NOW HAVE A VEHICLE, THAT I'M TOLD THE ONLY FIX IS TO COMPLETELY REPAIR THE TRANSMISSION, BUT WHEN THE VEHICLE WAS UNDER WARRANTY, I WAS TOLD A COMPUTER REPROGRAM WOULD FIX THE ISSUE. I PERFORMED A VIN AUDIT, AND SOME OF THE VISITS TO THE MULTIPLE DEALERS DON'T REFLECT THE ACTUAL SERVICE, BUT I HAVE MY DOCUMENTS. NOW I HAVE A NEGATIVE EQUITY VEHICLE THAT I FEAR TO DRIVE, AT THE MOMENT I JUST TOOK THE CAR TO THE DEALER, THEY LOOKED AT IT AND NOW THE ENGINE LIGHT IS OFF. I HAVE ORAL FEAR THE INCONSISTENCIES OF THIS VEHICLE, SO I HAVE PURCHASED A NEW VEHICLE, UNTIL I GET A RESOLVE. I TOOK THE CAR TO THE DEALER AFTER MULTIPLE COMPLETE LOSS OF POWER ON I-80 WHILE COMING BACK FROM A FAMILY TRIP FROM NYC. GOING 65 MPH TO HAVE THE VEHICLE LOSS COMPLETE POWER IS INSANE. THE ONLY RESOLVE WAS TO PULL OVER, WAIT, AND TRY AGAIN.

PURCHASED USED WITH 36,000 MI. ON 20TH DAY OF OWNERSHIP, EXPERIENCED THE FEELING OF BEING HIT FROM BEHIND WHILE APPROACHING DRIVEWAY AT LOW SPEED. THAT EVENING FELT SAME "REAR-ENDED" FEELING WHILE SITTING STILL IN DRIVE-THRU. THE CAR LURCHED FORWARD SO SUDDENLY THAT HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, WE WOULD HAVE HIT VEHICLE IN FRONT OF US. SIMULTANEOUS TO "LURCH" FORWARD, THE CAR DIED LIKE THE FEELING OF "POPPING CLUTCH ON MANUAL TRANSMISSION". DROVE HOME AND ENGINE DIED AGAIN AT ABOUT 5 MPH AFTER RIGHT TURN. RESTARTED & CONTINUED ONTO STREET AND INTO DRIVEWAY. NEXT MORNING ON MY WAY TO WORK, IT FELT LIKE IT WANTED TO DIE AND WAS STRUGGLING WITH GEARS. I PULLED INTO MY PARKING PLACE AND MY BOSS HAPPENED TO BE STANDING THERE NEXT TO HIS CAR. AS HE STOOD NEXT TO THE CAR WHILE I WAS IN IT, IT LURCHED FORWARD AGAIN AND DIED. NEEDLESS TO SAY HE WAS STARTLED, AND AGAIN, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, I COULD HAVE HIT HIM AS WELL AS THE BRICK WALL IN FRONT OF THE CAR. SO I STARTED THE CAR AGAIN AND IT DIED AGAIN WHILE IN "P". NOT COOL, HEADED TO SERVICE DEPARTMENT. I STARTED IT AGAIN, AND AS I STARTED TO PULL OUT OF THE DRIVEWAY ONTO A VERY BUSY STREET, THE CAR HESITATED (WHAT SEEMED LIKE A COUPLE OF SECONDS) BEFORE IT WOULD CROSS THE 2 LANES OF ONCOMING TRAFFIC GOING 40-50 MPH. UM, YEAH. SCARY. A MILE OR SO DOWN THE ROAD, IT DECIDED TO SHUT DOWN AGAIN, THIS TIME IN THE MIDDLE OF A 3-LANE ROAD GOING ABOUT 30 MPH AND I WAS ALMOST REAR-ENDED! I RESTARTED AND PROCEEDED TO SERVICE DEPARTMENT - NO DIAGNOSIS THERE AFTER THEM KEEPING THE CAR FOR 4 DAYS. THEY SENT TO JEEP DEALER, WHERE IT STILL SITS TODAY, WAITING FOR IT TO ACT-UP AND GET A DIAGNOSIS SO IT CAN BE "FIXED". JEEP HAS HAD IT 15 DAYS AND STILL NO ANSWERS. I HAD THE CAR 20 DAYS, AND THE DEALER(S) HAVE HAD IT A TOTAL OF 18. THIS CAR IS A TRAGEDY WAITING TO HAPPEN....

JEEP STALLS OR WON'T START, TRY TO START MULTIPLE TIME UNTIL FINALLY STARTS AND OMITS WHITE SMOKE. TOOK TO DEALERSHIP, AFTER CHECKUP, JEEP IS LOW ON OIL BUT IS NOT DUE FOR OIL CHANGE. DASHBOARD READING SHOWS ONLY 62% OIL USED. MILEAGE BETWEEN LAST OIL CHANGE WAS 4839 MILES. I WAS ADVISED THAT VEHICLE OIL CONSUMPTION WAS WITHIN LIMITS. HAD OIL CHANGED THEN SAME PROBLEM ENSUED AGAIN 3.5 MONTHS LATER MILEAGE BETWEEN OIL CHANGES IS NOW 3637 MILES DRIVEN, DASHBOARD SHOWS 48% OIL USED AND DEALERSHIP GIVES ME THE SAME EXCUSE. OIL IS LOW BUT NO LEAKAGE ANYWHERE AND CONSUMPTION IS WITHIN GUIDELINES FOR MY VEHICLE. CHANGED OIL AGAIN AND WILL SEE WHAT HAPPENS IN THE NEXT 3 TO 4K MILES. I'M SURE I WILL BE BACK AGAIN. HOW MANY TIMES DO I NEED TO TAKE MY VEHICLE IN FOR THE SAME PROBLEM BEFORE THEY LOOK DEEPER FOR THE ROOT OF THE PROBLEM. OIL SHOULD ONLY BE CHANGE EVERY 6000 TO 8000 MILES, THIS IS HOW IT WAS IN THE BEGINNING WHEN I PURCHASED IT NOW THE MILEAGE BETWEEN OIL CHANGES GET LOWER AND LOWER.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER, DODGE, JEEP OF BOWIE, MARYLAND WHERE THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY ALTERNATOR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR BECAUSE IT WAS PREVIOUSLY REPAIRED UNDER AN ALTERNATOR RECALL IN 2015. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000.

SEVERAL INCIDENTS WHERE VEHICLE SUDDENLY LOOSES ABILITY TO MOVE FORWARD. ENGINE STILL RUNS, DISPLAY SAYS SHIFT TO PARK, THEN BACK TO DESIRED GEAR. CHECK TRANSMISSION LIGHT, CHECK PARKING BRAKE LIGHT. LOSS OF POWER OCCURS SUDDENLY - HAS OCCURED WHILE CROSSING INTERSECTION. REQUIRES STOPPING CAR. PUTTING IN PARK. USUALLY I ALSO HAVE TO SHUT DOWN IGNITION AND RESTART, THEN SHIFT BACK INTO DRIVE. PROBLEM RESETS THE TRANSMISSION, CAUSING ANY LEARNING DATA TO BE ABSENT - FIRST SHIFTS INTO GEAR EXTREMELY ROUGH. VEHICLE HAS HAD TRANSMISSION RECALL PREFORMED - BUT THIS IS NOT THE ISSUE. CHRYSLER HAS INFORMED ME THAT CERTAIN ERRORS CAN OCCUR THAT SEND A SHUT DOWN CODE TO THE TRANSMISSION. OBD2 CODE WHEN THIS HAPPENED FOR ME WAS P1DDD-00. THEY SAY THAT FUEL VALVE ISSUES IN THE FUEL SYSTEM CAUSE THE CODE, WHICH IN TURN SHUTS DOWN TRANSMISSION. NOTE ATTACHED SERVICE BULLETIN THAT HINTS AT ISSUE. THE CRAZY THING IS A FAULT IN THE FUELS SYSTEM ALLOWS THE ENGINE TO CONTINUE (GREAT SINCE ENGINE CONTINUES - NOW MY CAR ENGINE COULD CATCH ON FIRE AND I HAVE NO MOTIVE POWER) - BUT RESETS THE TRANSMISSION, LEAVING ONE STRANDED FOR SEVERAL MOMENTS WHERE EVER THIS OCCURS. CHRYSLER TELLS ME OTHER ISSUES CAN CAN CAUSE TRANSMISSION SHUT DOWN IN LIEU OF GOING TO LIMP MODE. I HAVE HAD SEVERAL ISSUES OF THIS IN THE 3 YEARS OF OWNERSHIP - MANY PEOPLE THINK THERE IS A TRANSMISSION ISSUE - MAYBE THERE ARE ON SOME CARS - BUT NOW I LEARN THAT OTHER FAILURES CAN CAUSE RANDOM RESETS OF THE TRANSMISSION. CHRYSLER SAYS - SEE SERVICE BULLETIN - EVEN OVERFILLING GAS TANK CAN CAUSE THIS ISSUE. VEHICLE IS UNSAFE TO DRIVE AND UNFIT TO BE ON THE STREETS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO WORK AND A LOUD NOISE WAS HEARD WHEN ATTEMPTING TO CHANGE GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WOULD SHUT DOWN WHILE IN MOTION. THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. *JS

WHEN THE FUEL TANK IS ALLOWED TO AUTO FUEL TO FULL, WITHOUT FORCING EXTRA FUEL IN THE TANK, THE VEHICLE WILL STUMBLE AND DIE WHEN ENTERING TRAFFIC WHILE LEAVING THE FUELING STATION. IF WE PURPOSELY FUEL THE TANK NO MORE THAN 75%, THE ISSUE DOES NOT OCCUR. EVERY TIME THE TANK IS ALLOWED TO FUEL TO FULL, THE EVENT HAPPENS. AS SPEAKING WITH MY DEALERSHIP IN TEXAS, THEY HAVE ACKNOWLEDGED AN INCREASING AWARENESS OF A RISE IN COMPLAINTS REGARDING THE PATRIOT AND CHEROKEE MODELS. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH DISABLES THE POWER STEERING AND POWER BRAKES, REGARDLESS OF THE ENVIRONMENT YOU HAVE ENTERED, WHEN THE VEHICLE FAILS. THE FUEL AND VAPOR SEPARATOR LOCATED ON THE TOP OF THE FUEL TANK ASSEMBLY IS APPARENTLY THE CULPRIT. WHEN RAW FUEL IS ALLOWED TO TRAVEL TO THE CHARCOAL CANISTER, THE ON BOARD COMPUTER RECOGNIZES A DIRE SITUATION AND SHUTS DOWN THE ENGINE. I AM AN ASE MASTER MECHANIC AND WORK FOR A LARGE SCHOOL DISTRICT MANAGING THE FLEET. IMAGINE YOUR ELDERLY MOTHER OR GRANDMOTHER FACED WITH THIS SITUATION AN A BUSY HIGHWAY.

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was decelerating, the vehicle stalled with the check the transmission warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 128,388.

ON JULY 16, 2017 WE DOWNLOADED A SOFTWARE UPDATE. WE FOLLOWED THE DIRECTIONS ON THE SCREEN SO THE CAR WAS PARKED AND DID NOT MOVE DURING THE PROCESS AFTER IT WAS COMPLETE WE BEGAN TO EXPERIENCE ISSUES WITH THE CAR SUCH AS NO BACK UP CAMERA, FLASHING LIGHTS ON THE DASH SCREEN I.E. THE ODOMETER SOMETIMES IT WILL FLASH THAT 911 CALL ASSISTANCE NEEDS MAINTENANCE AND IS NOT FUNCTIONING SINCE THE UPDATE WAS TWO WEEKS AGO THE CAR HAS BEEN DRIVEN AND THESE ISSUES ARE STILL A PROBLEM

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 1 MPH, THE PARKING BRAKE WAS APPLIED INDEPENDENTLY WITHOUT WARNING AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO CARBONE AUTO GROUP (751 N BENNINGTON RD, BENNINGTON, VT 05201) WHERE IT WAS DIAGNOSED THAT THE INCIDENT WAS "AN ACCIDENT." THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

I AM REPORTING A VERY UNSAFE LIFE THREATENING CONDITION , MY VEHICLE RANDOMLY STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. THE FIRST TIME IT HAPPENED I HAD IT TOWED TO THE DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. THEY INFORMED ME THAT JEEP HAD A SERVICE BULLETIN FOR THIS EXACT CONCERN AND THEY HAD FIXED IT BY REPROGRAMMING THE PCM. I PICKED UP THE VEHICLE AND ABOUT 4 DAYS LATER THE SAME THING HAPPENED WHILE TURNING THROUGH A BUSY INTERSECTION ALMOST CAUSING A MULTI VEHICLE COLLISION.SECONDS BEFORE THE STALL THE RED ETC LIGHT CAME ON. AFTER THE RESTART THE ETC LIGHT IS OFF AND THE CEL IS ON AND THE ENGINE FEELS LIKE IT HAS REDUCED OR NO POWER. THE STALL ALWAYS SEEMS TO HAPPEN ON A TURN. MY VEHICLE IS CURRENTLY AT THE DEALER BUT IT APPEARS THAT THEY HAVE NO IDEA WHAT IS HAPPENING. THIS VEHICLE IS UNSAFE TO DRIVE AND IMPOSES A SAFETY RISK TO EVERYONE ON THE ROAD.

I NEARLY HAD A CATASTROPHIC ACCIDENT WHEN THE VEHICLE WENT INTO A "DEATH WOBBLE" AS A RESULT OF A DEFECT IN THE VEHICLE WHEN BEING TOWED FOUR DOWN. THIS SHOULD BE A RECALL FOR JEEP VEHICLES WITH THE ACTIVE DRIVE II TRANSMISSION. I PURCHASED THE VEHICLE IN 2014 WITH THE KNOWLEDGE OF JEEP IT WAS GOING TO BE TOWED BEHIND A MOTORHOME.

ONGOING TRANSMISSION ISSUE - EVEN AFTER SOFTWARE UPDATES THE TRANSMISSION ON THIS 2014 TRAILHAWK FAILS WITHOUT WARNING. THIS HAS ALWAYS HAPPENED WHILE DRIVING ON CITY STREETS. THE VEHICLE JUST SHUTS DOWN, THE TRANSMISSION LOSES POWER AND FORWARD MOMENTUM. THE VEHICLE IS STILL RUNNING, BUT YOU CAN PRESS DOWN ON THE ACCELERATOR AND GO NOWHERE, STEERING IS ALSO AFFECTED. FIRST, WE WERE TOLD BY SAN ANTONIO CHRYSLER DODGE JEEP THAT THIS WAS AN ISSUE WITH THE FUEL TANK - THAT FILLING UP THE VEHICLE CAUSES FUEL TO SPILL OVER INTO SOME AREA CAUSING IT TO STALL... REALLY ?... OKAY. THEN WE WERE TOLD IT WAS A SOFTWARE ISSUE AND AN UPDATE WOULD FIX THE PROBLEM - NOPE. THIS HAS HAPPENED TO US WHILE TRYING TO MAKE LEFT-HAND TURNS, WHILE TRAVELING IN HEAVY TRAFFIC, AND WHILE TRYING TO ACCELERATE INTO INTERSECTIONS OR WHILE ACCELERATING OUT INTO TRAFFIC FROM PARKING LOTS... AND IT HAPPENS WITHOUT WARNING - THE VEHICLE JUST QUITS. IT'S DANGEROUS AND YOU TAKE YOUR LIFE INTO YOUR OWN HANDS EVERY TIME YOU DRIVE IT. THE LATEST SOFTWARE UPDATES WERE DONE IN JANUARY 2017 (WHICH CDJ WANTED TO CHARGE US FOR). THE UPDATES STILL DIDN'T FIX THE PROBLEM SO WE LEFT THE TRAILHAWK SITTING IN THE DRIVEWAY - THAT KILLED OUR BATTERY. THE TRAILHAWK IS AT THE DEALERSHIP NOW AND THEY WANT $300.00 (250. PLUS LABOR) FOR A NEW BATTERY AND CHARGE US TO DO ANOTHER "TRANSMISSION SOFTWARE UPDATE" BECAUSE IT'S "NOT UNDER WARRANTY" EVEN THOUGH WE BOUGHT THE EXTENDED 75,000 MILE WARRANTY (WHICH WAS SUPPOSED TO BE A CHRYSLER WARRANTY, BUT WE HAVE RECENTLY LEARNED IS A 3RD PARTY WARRANTY" -_- . I'M TIRED OF CHRYSLER'S INABILITY TO FIX THIS ONGOING AND DANGEROUS SITUATION - AND WE ARE STILL MAKING OUR PAYMENTS ON A VEHICLE WE CAN'T DRIVE.

5 TIMES NOW THE CAR WILL NOT MOVE IT SAYS CHECK TRANSMISSION THIS HAS HAPPENED IN MIDDLE OF HIGHWAY AND IN THE MIDDLE OF TOWN IN TRAFFIC CHRYSLER HAS RESET AND REPLACED TRANSMISSION MODULES AND IT IS STILL DOING IT! THIS IS VERY DANGEROUS! ON THE ROAD YOU SLOW TO A STOP IT IDLES DOWN AND GOES TO CHECK TRANSMISSION AND WILL NOT MOVE EITHER GET IT PUSHED OUT OF THE WAY OR HAD TO ROLL BACKWARDS OUT OF TRAFFIC AT A LIGHT. ONCE HAD TO PUSH ACROSS 4 LANES OF ROAD TO GET OUT OF TRAFFIC AGAIN ROLLED UP TO A STOP IT LT WOULD NOT GO INTO GEAR FORWARDS OR BACK!

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED OUTWARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RICK HENDRICKS COLLISION CENTER (LOCATED ON 1535 SAVANNAH HWY CHARLESTON, SC 29407), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 5 MPH AND APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ADVANTAGE CHRYSLER DODGE JEEP LOCATED AT 18311 US HIGHWAY 441 MOUNT FORA, FL 32757 (352)-735-3777), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

WIND SHIELD WIPER FLUID WILL NOT WORK

ON SOME OCCASIONS WHEN I GET GAS MY VEHICLE WILL COMPLETELY STOP AND TURN OFF RIGHT BEFORE I DRIVE OUT OF THE GAS STATION. ONCE RESTART IT TAKES A FEW TIMES AND THEN I AM ABLE TO DRIVE. ONCE ON THE ROAD IT CHUGS FOR MILES. ONCE THE GAS SETS IT'S BACK TO NORMAL AGAIN. THE FUEL PRESSURE GAGE WAS ALREADY REPLACED A FEW YEARS AGO. NO ONE KNOWS WHAT IS WRONG AND IT WOULD COST A LOT TO FIND OUT THE SOURCE SO I JUST DEAL WITH IT UNTIL I CAN SELL THIS VEHICLE. THIS HAS HAPPENED SINCE 2017 WHEN THE VEHICLE WAS NOT EVEN THREE YEARS OLD.

I HAVE A 2014 JEEP CHEROKEE LATITUDE THAT IS A LEMON. IT JERKS REALLY HARD WHEN YOU TAKE OFF FROM A STOP, IT LOSES POWER WHILE DRIVING DOWN THE ROAD, THE STEERING GETS REALLY TIGHT AND YOU CAN BARELY TURN THE WHEEL WHILE DRIVING, IF YOU DONT WAIT FOR THE CAR TO JERK TWICE WHEN YOU PUT IT IN DRIVE IT WILL GO BACKWARDS IN REVERSE WHILE IN DRIVE, THE RADIO AND CLIMATE CONTROLL CONSTANTLY RESET DO TO POWER FAILURE, SOMETIMES IT DONT WANT TO START, THE CHECK ENINE LIGHT DID'NT EVEN COME ON UNTIL A WEEK AFTER THE PROBLEMS STARTED, IT THROWS WARNING LIGHTS LIKE LOW TIRE PRESSURE OR TRACTION CONTROLL WHEN NOTHING IS WRONG, AND THE DEALERSHIP WANTS TO CHARGE ME $800 (THAT I CAN NOT AFFORD) JUST TO SEE WHAT THEY NEED TO DO TO TRY AND FIX IT. THEY DON'T EVEN KNOW WHATS WRONG OR IF THEY EVEN CAN BUT THEY EXPECET ME TO PAY THEM!!! I HAVE ONLY HAD MY CAR 15 MONTHS AND IT ONLY HAS 38,000 MILES ON IT,AND NOW I FIND OUT THAT IT HAS WENT WAY DOWN IN VALUE DUE TO ALL THE RECALLS. WHAT CAN I DO????

WAS DRIVING THE CAR AND TRANSMISSION STARTED TO DISENGAGE. RPMS WERE GOING HIGH BUT THE CAR WAS NOT MOVING. LATER THAT DAY, THE CAR LUNGED AND THE SERVICE TRANSMISSION LIGHT CAME ON THE CAR DASHBOARD. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE TURNED IT OFF, THEN BACK ON. SAME ISSUE BUT THE CAR LET US DRIVE IT HOME. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THIS IS A 2014 JEEP CHEROKEE TRAILHAWK WITH ONLY 22,000 MILES. THE TRANSMISSION HAS BEEN ACTING UP SINCE THE DAY WE PURCHASED IT. IT'S AN AUTOMATIC SHIFT, BUT IT IS VERY ROUGH, THE CAR HESTIATES WHEN YOU PRESS ON THE GAS. NOT SURPISED THAT THE TRANSMISSION HAS GONE OUT ON A 3-YEAR OLD CAR WITH ONLY 22,000 MILES - PITYFUL.

REALLY BAD/ROUGH GEAR SHIFTING, JUMPING, BANGING, LURCHING. VIOLENTLY SHAKING AND SOMETIMES DOESN'T EVEN GO INTO GEAR WHEN ACCELERATING FROM A STOP. ON CITY STREETS WHEN HAVING TO STOP FOR A STOP SIGN OR TRAFFIC LIGHT

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

EVERYTHING THAT THE INTERNET SAYS ABOUT THE 2014 JEEP CHEROKEE TIGERSHARK ENGINE AND THE 9 SPEED TRANSMISSION IS HAPPENING AND HAS BEEN SINCE 2017. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES INVOLVING THE SAME THING. ENGINE STALLS ON THE FREEWAY!!! STOPS SHIFTING. WONT GO INTO DRIVE. SLAMS INTO GEARS. JEEP SAYS ITS A BATTERY, LOW OIL OR MOTOR MOUNT PROBLEM. THERE IS NO WAY THIS IS WHY THIS IS HAPPENING. THE TRANSMISSION AND THE ENGINE ARE THE PROBLEM AND THEY WILL NOT FIX IT. 2020 ALONE IT HAS BEEN AT THE DEALERSHIP FOR AT LEAST 2 TO 3 WEEKS. I HAVE COMMUNICATION AND SERVICE RECORDS, CASE NUMBERS FROM JEEP THAT DONT DO ANYTHING, THIS IS UNACCEPTABLE TO NOT FIX SOMETHING THEY DID NOT DO CORRECTLY.

WHILE DRIVING THE CAR JUST STOPS IN THE MIDDLE OF ROAD AND HE TRANSMISSION DOES NOT WORK. THIS IS 5TH TIME WITH THE SAME ISSUE. JEEP COULD NOT FIX THE ISSUE.

TRANSMISSION ISSUES AND TRACTION CONTROL. LURCHES FORWARD, SHAKES WHEN TAKING OFF, HESITATES WHEN TAKING OFF (SOMETIMES 10 SECONDS OR MORE) THEN KICKS INTO GEAR REALLY HARD. TRACTION LIGHT COMES ON AND HAVE REDUCED POWER, RPMS ARE VERY HIGH BUT THE CAR JUST DOESN'T WANT TO GO. SOMETIMES WILL TELL ME TO PUT THE CAR IN PARK THEN SHIFT TO DESIRED GEAR. THE TRANS WILL NOT GO INTO GEAR. IT LEFT ME STRANDED ALONE ON A MAJOR ROAD LATE AT NIGHT. WHEN IT ARRIVED AT THE DEALERSHIP, THEY COULDN'T FIND ANYTHING WRONG WITH IT. IT HAS SPENT OVER A MONTH AT ONE DEALERSHIP. BEEN IN MULTIPLE TIMES FOR THE TRANS AND THEY DO AN UPDATE AND SAY ITS ALL GOOD. THIS CAR HAS PUT ME IN QUITE A FEW NEAR MISSES. YOU NEVER KNOW WHEN YOU ARE NOT GOING TO HAVE THE POWER YOU NEED. THE TIMES I HAVE EXPERIENCED THE PROBLEMS, IT DIDN'T MATTER IF I WAS TURNING OR DRIVING A STRAIGHT LINE. THIS HAS BEEN GOING ON WITH MY VEHICLE FOR 2 YEARS. THEY PERFORMED A RECALL THAT WAS SUPPOSED TO FIX IT BUT I DID NOTHING. ITS ALMOST LIKE IT GOT WORSE.

REALLY BAD PROBLEM WITH TRANSMISSION AS LONG AS YOU'RE DRIVING IT JUST SAYS SERVICE TRANSMISSION AND IT'S GETTING STUCK IS NOT GOING WHATEVER YOU TURN IT OFF AND THEN TURN IT ON EVERYTHING LOOKS GOOD I SEND IT TWICE IN THE DEALER THEY SAYING BRING IT IN THAT MOMENT I LIVE AN HOUR FAR FROM DEALER AND THAT'S HAPPENING EVERY DAY AND AS LONG AS I'M GOING TO THE DEALER THEY SAYING EVERYTHING LOOKS GOOD

WATER IS COMING IN THROUGH THE FLOORBOARDS WHEN IT RAINS WHILE I AM DRIVING OR TAKE IT THROUGH THE CAR WASH SOAKING THE CARPETING AND FLOOR MATTS BECAUSE THEIR ARE BODY SEAMS THAT ARE PULLING APART AN SEPARATING. THE CAR IS A 2014 WITH 20, 430 MILES ON IT AND HAS A CLEAN CARFAX. JEEP DEALER SAYS THEY CAN'T HELP. I NEED A BODY SHOP. SOUNDS LIKE A FACTORY DEFECT. I HAVE HAD THE CAR 6 WEEKS AND I HAVE MADE 1 PAYMENT ON IT. NOT HAPPY AND NO ONE IS IN A HURRY TO HELP!!

A POP-UP MESSAGE APPEARS THAT THE "VEHICLE PHONE REQUIERS SERVICE" THE GPS BECOMES INOPERATIVE AND CAUSES LOSS OF GPS FUNCTION. THESE FAULTS ARE DISCUSSED I SERVICE BULLETIN SB-10058300-8397. THIS HAPPENS INTERMITTENTLY AND CAN OCCUR AT ANYTIME. THIS OCCURRED WITHIN THE WARRANTY PERIOD AND BUT WAS REPORTED TO JEEP 3 DAYS AFTER THE WARRANTY PERIOD. IT WAS INTERMITTENT AT THE TIME AND I THOUGHT IT WAS JUST A COMPUTER GLITCH. IT IS NOW SO UNRELIABLE THAT IT IS USELESS. JEEP REFUSES TO DO ANYTHING TO SUPPORT REPAIR OF THIS ISSUE WHICH THEY KNOW EXISTS. THEIR U-CONNECT PEOPLE HAVE BEEN TELLING ME TERE IS A SOFTWARE FIX FOR THIS TO PUT ME OFF FOR SIX MONTHS BUT HAVE NOT PRODUCED ANYTHNG WHICH COULD FIX THIS. IT IS TIME FOR A RECALL ON THIS ITEM SO THAT THEY ARE FORCED TO TAKE CARE OF THEIR CUSTOMERS. BY THE WAY EVEN THOUGH THEY KNEW THERE WERE POTENTIAL ISSUES WITH THIS FUNCTION OF THE RADIO THEY FAILED TO INFORM THEIR CUSTOMERS OF THE PROBLEMS. IF THEY HAD IINFORMED ME THIS PROBLEM WOULD HAVE BEEN REPORTED TO THEM 2 MONTHS EARLIER AND WITHIN THE WARRANTY PERIOD. THIS IS WRONG, JUST WRONG.

WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE SERVICE POWER STEERING, 4 WHEEL DRIVE, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,125.

MY 2014 JEEP CHEROKEE LATITUDE AT 41000 MILES HAD A BRAKE FAILURE. NOW AT 51000 MILES THE ENGINE HAS BEEN STALLING WHILE IN MOTION AND SHIFTING INTO NEUTRAL. THE DEALERSHIP TOLD ME AFTER THE 2ND TIME IN FOR THIS PROBLEM THAT THE VEHICLE WAS 3.5 QUARTS LOW ON OIL AND THE ENGINE HAD SHUT OFF TO "PROTECT ITSELF" . THE CAR HAS BEEN PARKED FOR IN MY GARAGE FOR 3 DAYS, AFTER DRIVING IT FOR ABOUT 3 MILES THE CHECK ENGINE LIGHT CAME ON, UPON CHECKING IT IS AGAIN LOW ON OIL. I HAVE HAD THE CAR SERVICED AS RECOMMENDED AND DON'T UNDERSTAND THIS SUDDEN OIL USE, THERE ARE NO SIGNS OF LEAKAGE OR SMOKING, AND THE WARNING SYSTEM IS NOT INDICATING LOW OIL PRESSURE. IT IS GOING BACK TO THE DEALERSHIP MONDAY MORNING.