NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ENGINE OIL CONSUMPTION AND OIL SENSOR ON JEEP CHEROKEE 2014 - SPORT ENGINE CAUSED ON LAST 3 YEARS SEVERAL LIFE THREATENING SITUATIONS NOT JUST FOR ME,BUT ALSO FOR CARS DRIVING AROUND ME ON HIGHWAYS. EACH TIME I CALL DEALERSHIP, DEALERSHIP MAKE TECHNICAL CONTROL. FOR 2 YEARS DEALERSHIP WAS NOT ABLE FIND SOLUTION FOR PROBLEM, RECOMMENDED MAKE OIL EXCHANGE MORE FREQUENTLY THE 5000 MILES FOR PREVENT PROBLEMS ! LAST YEAR 2016 WAS ON JEEP RECALL FINALLY CHANGE OIL SENSOR, BUT THAT DOESN'T HELP. MY LAST LIFE THREATENING SITUATION IS FROM SATURDAY LAST WEEK 06-10-2017. JEEP STOP ON HIGHWAY, COMPLETELY PARALYZED FOR 3-4 MINUTES, JUST RED BATTERY BLINKING. I WAS LUCKY, MANEUVER WITH CAR AND PREVENT SEVERAL COLLISIONS WITH CARS DRIVING AROUND ME FORM HIGHWAY MIDDLE LINE BEHIND VERY DANGER CURVE ! AFTER 3-4 MINUTES I WAS ABLE RESTART ENGINE AND DRIVE TO QUICK OIL, BECAUSE FROM PREVIOUS YEARS EXPERIENCES I KNOW, THEN THIS PROBLEM IS CONNECTING WITH OIL SENSOR. ON CAR DISPLAY WAS OIL "GOOD" ON QUICK OIL SERVICE, SERVICEMAN FIND THEN THERE IS ANY ANY OIL ON ENGINE HE SHOW ME SCALE ON WHICH WAS RESIDUAL OIL WHICH LOOK LIKE ASPHALT. BY QUICK OIL TICKET I NEED OIL EXCHANGE ON NEXT 1600 MILES - BY RECOMMENDATION FOR DEALERSHIP I CHANGE OIL EACH 5000 MILES, SO ACCIDENT IS HAPPENED AFTER DRIVING JUST 3400 MILES. ANY OIL LEAKAGE FROM ENGINE WAS FIND, PROBLEM IS CAUSED BY DEFECTIVE ENGINE OIL CONSUMPTION. MANAGER FROM QUICK OIL IMMEDIATELY CALL JEEP DEALERSHIP, DESCRIBE PROBLEM ON PHONE, SEND WITH ME WRITING DESCRIPTION OF PROBLEM AND DATA TO MY JEEP DEALERSHIP. THE SAME DAY FROM QUICK OIL SERVICE, WHERE THEY PUT TO JEEP ENGINE OIL FOR FREE - I DRIVING TO MY JEEP NORTHGATE DEALERSHIP AND START ENGINE OIL CONSUMPTION TEST - I HAVE RETURN EACH 1000 MILES TO DEALERSHIP FOR OIL CONSUMPTION MONITORING. SITUATION IS VERY DANGER, NEED FIND SOLUTION ASAP !
I PLACE 2 COMPLAINTS FOR THE SAME VEHICLE - ON LAST 3 YEARS, LAST COMPLAINT IS FROM YESTERDAY 06-15-2017 ON ENGINE SECTION, THE PREVIOUS COMPLAINT WAS FROM 2016 ELECTRIC SYSTEM SECTION. DEFECTIVE ENGINE OIL HYPER-CONSUMPTION AND OIL SENSOR MALFUNCTION CAUSE ELECTRIC SYSTEM COLLAPSE, CAR STOP ON HIGHWAYS, CAUSE LIFE THREATENING SITUATIONS. AFTER READ HUNDREDS OF THE SAME COMPLAINTS HERE, I DECIDE CONTACT JEEP HEADQUARTERS AND REQUEST VALID DOCUMENTATION ABOUT CAR OIL CONSUMPTION. ON JEEP MANUAL IS 10 000 MILES, OR 16 000 KILOMETERS ! FOR ALL WHO ARE SURPRISE WITH DEALERSHIPS INFORMATION'S ABOUT ENGINE OIL CONSUMPTION , WHEN THEY START OIL TEST - HERE IS VALID INFORMATION, WHICH YOU CAN USE ON CONTACT WITH DEALERSHIPS. PLEASE FIND ONLINE JEEP DOCUMENT TSB 09-007-15 PDF FORM HERE IS IMPORTANT PART OF DOCUMENT: THE ACCEPTED RATE OF OIL CONSUMPTION FOR ENGINES USED IN THE VEHICLES LISTED ABOVE IS 1 QUART (0.946 LITER) IN 2,000 MILES (3,200 KM) FOR THE 1ST 50,000 MILES (80,467 KM). FOR VEHICLES WITH MORE THEN 50,000 MILES (80,467 KM) THE ACCEPTABLE OIL CONSUMPTION FOR ENGINES IS 1 QUART (0.946 LITER) IN 750 MILES (1,207 KM). ON CONTEXT WITH THIS INFORMATION LOOK ON US GOVERNMENT " EMISSIONS STANDARDS FOR LIGHT DUTY VEHICLES.HTTPS://WWW.EPA.GOV/EMISSION-STANDARDS-REFERENCE-GUIDE/EPA-EMISSION-STANDARDS-LIGHT-DUTY-VEHICLES-AND-TRUCKS JEEP CHEROKEE 2014 ENGINE OIL CONSUMPTION MUST BE ON BALANCE WITH US GOV. RECOMMENDED VEHICLE EMISSIONS. ON CASE THEN OIL IS NOT LEAKING FROM ENGINE, OIL IS OVERSPEND BY DEFECTIVE ENGINE CONSTRUCTION - HARDWARE, OR SOFTWARE. DEFECTIVE ENGINES WITH HIGH EMISSIONS MUST BE RECALL - SEE CASE "VOLKSWAGEN". AFTER WITNESS 8 TIMES SITUATION, WHICH IS DESCRIBE BY HUNDREDS OF PEOPLE HERE, I KNOW, THEN WITHOUT VALID INFORMATION'S AND DOCUMENTS, WE ARE NOT ABLE MAKE ADVOCACY FOR OUR RIGHTS.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A TWO SECOND DELAY BEFORE THE VEHICLE WOULD MOVE. THE VEHICLE WOULD THEN ACCELERATE AT A RAPID SPEED AND THEN DROP TO NORMAL SPEED WITHOUT WARNING. THE CONTACT HEARD A METALLIC NOISE IN THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DICK SCOTT CHRYSLER DODGE JEEP RAM AT 684 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 451-2110), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 25,874.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A NEW KEY WAS NEEDED. THE KEY WAS REPLACED, BUT THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER HAD A LOOSE WIRE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,325.
TRANSMISSION SHIFT HASTES ON TAKE OFF
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "SERVICE TRANSMISSION" WARNING MESSAGE APPEARED. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED APPROXIMATELY TEN MINUTES LATER. THE CONTACT STATED THAT THE REAR TIRES MADE GRINDING AND HAMMERING NOISES AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LEFT A MESSAGE WITH STUART CHRYSLER, DODGE, JEEP, RAM (800 SERRAMONTE BLVD IN COLMA, CA 94014), BUT THE CALL WAS NOT RETURNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,600.
MY 2ND REPORT. MY TRANSMISSION DIED FOR THE 2ND TIME WITHIN 33 DAYS. JEEP STOPPED IN TRAFFIC AND WOULD NOT GO FORWARD. SERVICE TRANSMISSION LIGHT CAME ON. ALMOST HIT WITH MY 2 YEAR OLD IN CAR. NOT SAFE. HAVE HAD REPEATED TRANSMISSION PROBLEMS THAT CONTINUE TO HAPPEN. SOMETHING IS GOING TO HAPPEN IF JEEP DOESN'T FIX THIS. I'M SCARED TO USE VEHICLE
2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH CAR STALLING. *LD THE CONSUMER STATED THAT THE VEHICLE SHIFTED HARD BETWEEN FIRST AND SECOND GEAR. A "THUD" COULD BE HEARD WHEN THE VEHICLE JERKED. THE VEHICLE WOULD "CHUG" AND STALL AT INTERSECTIONS. THE STALLING ALSO OCCURRED WHEN REVERSING AND UPON BREAKING IN ORDER TO SHIFT. THE VEHICLE PROPELLED FORWARD WHEN DOWNSHIFTING NEARLY HITTING THE VEHICLE IN FRONT OF IT. THE VEHICLE BECAME STUCK AT 3000 PLUS RPM WHEN GOING DOWN HILL. THE BRAKE WOULD HAVE TO BE APPLIED IN ORDER TO HAVE THE CAR SHIFT. THE VEHICLE HAD A "HOWLING" SOUND AT THE FRONT END THAT WORSENS IN COLD WEATHER. IT WAS ONLY HEARD WHILE IN MOTION. THE RADIO RANDOMLY SWITCHED STATIONS. ALSO, IT WOULD SWITCH FROM THE RADIO TO THE PHONE. PHONE CALLS WOULD NOT GO THROUGH, BUT THE TIMER FOR THE CALL WOULD CONNECT. THE RADIO AND PHONE WOULD BE INOPERABLE UNTIL THE VEHICLE WAS RESTARTED AND THEY KEY REMOVED FROM THE IGNITION FOR AT LEAST 3 MINUTES. THE DEALER COULD NOT DUPLICATE THE FAILURES. THE CONSUMER WAS CONCERNED THE WARRANTY WOULD RUN OUT BEFORE THE VEHICLE COULD BE REPAIRED. UPDATED 08/28/2017*JS
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE DRIVING 45 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HOFFMAN CHRYSLER JEEP DODGE WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) WAS COMPLETED. THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE TO MAKE SURE THE FAILURE WOULD NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
PROBLEMS WITH THE LIFT GATE RESULTS IN A DEAD BATTERY! THE VEHICLE HAD BEEN TAKEN TO DEALER SHIP EXPLAINING THAT THE LIFT GATE WOULD CLOSE. SERVICE DEPT INDICATED THAT IRREGARDLESS OF THE TAIL GATE NOT CLOSING THAT THE BATTERY SHOULDN'T HAVE BEEN AFFECTED BECAUSE THE LIGHTS TURN OFF AUTOMATICALLY. NOT TRUE, YET HE INSISTED THEY WERE TO ABLE TO FIND ANYTHING WRONG WITH THE LIFT GATE AND REPROGRAMMED THE VEHICLE. A WEEK LATER THE SAME PROBLEM OCCURRED AND WE SCHEDULED YET ANOTHER APPT ONLY TO FIND THE DEALERSHIP NEEDED TO ORDER A PART AND IT WOULD BE IN THE NEXT DAY. WOKE UP THIS AM ONLY TO FIND THE VEHICLE WOULD NOT START BECAUSE THE BATTERY WAS DEAD BECAUSE THE LIFT GATE WOULD NOT CLOSE. THIS IS A REOCCURRING PROBLEM AND IT WAS DIFFICULT TO CONVINCE THE DEALERSHIP TO FIX IT. I WOULD LIKE TO KNOW IF ANY OTHER OWNERS ARE EXPERIENCING THIS PROBLEM. THE VEHICLE ALSO REVS HIGH AND UPON MAKING A COMPLETE IT LUNGES FORWARD WHEN YOU TAKE YOUR FOOT OFF THE GAS. DEALERSHIP SAYS THEY CAN'T FIND ANYTHING WRONG WITH THE ENGINE. IT SEEMS ALL THEY EVER DO IS REPROGRAM THE VEHICLE AND FEEL THATS ALL THEY NEED TO DO. DO I HAVE TO WAIT UNTIL THERES AN INCIDENT BEFORE ANYONE WILL LOOK AT THESE PROBLEMS? PLEASE HELP.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE VEHICLE JERKED WITH AN ABNORMAL SOUND. THE VEHICLE WAS TURNED OFF AND BACK ON WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE IN FIRST GEAR AND PARKED THE VEHICLE OVERNIGHT. THE FOLLOWING DAY THE VEHICLE WAS STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO OUTER BANKS CHRYSLER DODGE (3000 N CROATAN HWY, KILL DEVIL HILLS, NC 27948, (252) 441-1146), WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE POWER TRAIN MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT INCLUDED.
AGAINST MY BETTER JUDGEMENT, I PURCHASED AN IMMACULATE, LOADED 2014 JEEP CHEROKEE LIMITED WITH 31K MILES. WIFE LOVED THE VEHICLE, IT DROVE/RODE GREAT AND FELT LIKE A GREAT PURCHASE. AFTER 2 WEEKS, IT STARTED IDLING ROUGH AND WENT DEAD IN OUR DRIVE. WE THOUGHT IT WAS BAD GAS AS WE HAD JUST FILLED UP AND HEADED TO AUTO STORE FOR SOME HEET OR SEAFOAM TO CLEAR IT UP. CHEROKEE DIED IN THE MIDDLE OF STREET AS WE COASTED TO STOP AT RED LIGHT. WE WERE SCARED FOR OUR LIVES AS WE WERE ALMOST HIT IN THE INTERSECTION. THE CHECK ENGINE LIGHT CAME ON ALONG WITH MESSAGE TO PLACE IN PARK, RESTART, THEN SELECT DESIRED GEAR. WE PLACED IN PARK, RESTARTED, AND SELECTED DRIVE. VEHICLE WENT DEAD AGAIN. SAME MESSAGE APPEARED THEN WE RECEIVED SERVICE TRANSMISSION MESSAGE. WHILE IN FULL PANIC MODE, WE FINALLY STARTED VEHICLE, THEN IT LOUDLY LUNGED INTO GEAR, BOUNCING IN GEAR WHILE LIMPING WITH LITTLE POWER STEERING OFF STREET AND DIED IN PARKING LOT. WE WERE ABLE TO RESTART VEHICLE AND LIMPED THE HALF-MILE BACK HOME AT APPROXIMATELY 10 MPH. I HAD VEHICLE TOWED TO PLACE OF PURCHASE AND ARE CURRENTLY AWAITING DIAGNOSIS FROM DEALER. THIS VEHICLE IS DEFINITELY UNSAFE AND ALMOST CAUSED US TO HAVE AN ACCIDENT WHEN IT DIED IN THE MIDDLE OF THE STREET WITHOUT WARNING. WE WERE ALMOST HIT IN THE INTERSECTION. VERY DISAPPOINTED IN MY PURCHASE. I SHOULD HAVE KNOWN BETTER!
TODAY'S NOT THE FIRST TIME I'VE HAD PROBLEMS WITH MY 2014 JEEP CHEROKEE, BUT I WILL SAY I'TS BEEN THE WORST! DROVE MY CAR DURING THE DAY THEN ALL OF A SUDDEN DURING HIGH TRAFFIC HOURS IT DECIDES TO JERKING AND SHAKE WHILE PULLING TO A RED LIGHT SO I PULL INTO MY LOCAL WAL-MART TO SEE IF IT WAS SOMETHING WITH MY BATTERY BECAUSE THE LIGHT CAME ON BUT THE GUY SAID EVERYTHING WAS FINE SO I TRIED DRIVING MORE AND THE CAR JERKED SO HARD I THOUGHT SOMEONE HIT MY CAR BUT NO ONE HAD . WHILE CAR WAS IN HIGH SPEEDS IT STARTED DECELERATING WHILE ON BUSY ROADS NEARLY CAUSING MULTIPLE ACCIDENTS. WHILE DRIVING IT LOSES POWER GIVING ME A MESSAGE SAYING SERVICE TRANSMISSION, BATTERY LIGHT AND ENGINE LIGHT COMES ON, AND WHILE IN MOTION THE PRND THE D WOULD BLINK CONSTANTLY
SHAKES VIOLENTLY AT 3MPH
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT APPROXIMATELY 20 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE SERVICE POWER STEERING AND 4 WHEEL DRIVE WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACTS RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
ZF 9-SPEED AUTOMATIC TRANSMISSION: DELAYED SHIFTING, LURCHING, BANGING, AND JUMPING MOVEMENTS DURING ACCELERATION IN LOWER GEARS, ESPECIALLY AT TAKE OFF FROM A FULL STOP, AND MERGING IN FIRST 3-4 GEARS. THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE CAR IN 07/2014; I COMPLAIN EVERY TIME I HAVE THE VEHICLE AT THE DEALERSHIP, BUT NO ONE HAS A FIX, AND TELL ME THAT IT'S HOW THIS TRANSMISSION IS. I HAVE RECEIVED 3 COMPUTER UPDATES TO THE TRANSMISSION THAT BROUGHT NO IMPROVEMENT. DUE TO THE KNOWN PROBLEM, MY VEHICLE IS NOW WORTH LESS, AS THE COMPANY HAS NO FIX FOR A FAULTY POWERTRAIN. WHILE I REGULARLY HAVE ISSUES WITH THIS, RECENTLY IT HAS BECOME WORSE, AND HAS BROUGHT ME VERY CLOSE TO TWO MAJOR ACCIDENTS IN THE LAST TWO WEEKS. THE ROAD MY HOUSE IS ON ATTACHES TO A 55MPH COUNTY HIGHWAY (2 LANE, UNDIVIDED). I WAS STOPPED WAITING TO TURN RIGHT, AND WHEN AN OPENING CAME UP, I WENT TO TAKE OFF, BUT AS THE CAR ENTERED THE HIGHWAY, THE TRANSMISSION LURCHED, WOULD NOT SHIFT, AND I LOST THE POWER TO ACCELERATE. THE VEHICLE COMING UP BEHIND ME, ON THE HIGHWAY, WAS ABLE TO SLAM ON HIS BREAKS, AND USE THE LANE FOR ONCOMING TRAFFIC TO AVOID HITTING ME. I WASN'T EVEN ABLE TO GET ENOUGH POWER TO MOVE TO THE SHOULDER! THIS ALMOST CAUSED A MULTI VEHICLE CRASH, AND IF THERE HAD OF BEEN ONCOMING TRAFFIC, IT WOULD HAVE BEEN. A FEW DAYS LATER I EXPERIENCED A VERY SIMILAR EVENT WHEN TRYING TO MERGE ONTO A 100MPH HIGHWAYS FROM A SHARP/SLOW RAMP WITH A SHORT MERGE LANE. I EXITED THE RAMP, AND ENTERED THE SHORT MERGE LANE AT 45MPH, WHEN I WENT TO ACCELERATE AND MERGE ONTO TRAFFIC THE TRANSMISSION BANGED, LURCHED, AND THE CAR WOULDN'T ACCELERATE. I WAS UNABLE TO MERGE, AND HAD TO DRIVE INTO THE DITCH. LUCKILY, I WAS ABLE TO DRIVE BACK OUT. I'M AFRAID TO DRIVE THIS CAR, BUT THE VALUE HAS DECREASED SO BADLY, THAT I CAN'T AFFORD TO TAKE THE LOSS ON A SALE RIGHT NOW. THIS CAR IS GOING TO KILL MY FAMILY
TRANSMISSION FAILS CONSTANTLY, WHILE DRIVING! VERY DANGEROUS AND JEEP DOESN'T KNOW HOW TO FIX THIS SAFETY ISSUE. MY JEEP HAS ONLY 31,600 MILES!
HELLO, MY 2014 CHEROKEE SPORT, 38K MILES, 2 WHEEL DRIVE, HAS SHUT OFF ON TWO DIFFERENT OCCASIONS WITHIN A 5-DAY PERIOD, WITHOUT WARNING AS I WAS DRIVING ON A BUSY ROAD. SEVERAL WARNING LIGHTS FLASHED ON THE DASH AND SUDDENLY THE CAR TURNED OFF. I BOUGHT IT USED 6 MONTHS AGO. THERE WAS A RECALL #S55 FOR THE TRANSMISSION, PART SOFTWARE AND PART HARDWARE, THAT WAS REPORTED TO BE COMPLETE WHEN I PURCHASED THE VEHICLE, BUT IT SOUNDS LIKE IT MAY NOT HAVE BEEN COMPLETED SINCE I AM STILL EXPERIENCING RANDOM LOSS OF POWER TO THE VEHICLE. OR, PERHAPS THE SOFTWARE UPGRADE PART OF THE RECALL WAS COMPLETE, BUT THE PART WAS STILL NOT FIXED. THE LOCAL SHOP COULD NOT FIND ANYTHING, OF COURSE, AND THE DEALER SAID THAT THE PROBLEM WAS THAT THE LAST OIL CHANGE (2K MILES AGO) WAS WITH SEMI SYNTHETIC RATHER THAN SYNTHETIC OIL, AND THAT I NEEDED TO GET THE OIL CHANGED. THAT IS ONE OF THE MOST BIZARRE THINGS I HAVE EVER HEARD AS A CAUSE FOR ENGINE CUTTING OFF. ANY IDEAS? IT FEELS LIKE A DEATH TRAP AND I AM TOO AFRAID TO DRIVE IT. AFTER TWO CAR SHOPS HAVE ATTEMPTED TO FIND AN ISSUE AND STILL TELL ME THAT "EVERYTHING CHECKS OUT FINE" (OTHER THAN THE OIL) I AM AT A LOSS.
9 SPEED TRANSMISSION ISSUES. RECEIVED RECALL S 55 DEALER ONLY PERFORMED TCM UPDATE EVEN THOUGH I STATED CHECK ENGINE LIGHT CAME ON. VEHICLE WENT INTO 3RD GEAR AT 60 MPH AND WE ALMOST GOT REAR-ENDED ON FREEWAY. CALLED CHRYSLER CUSTOMER SERVICE AND THEY WILL DO NOTHING. WAS DRIVING ON I 75 AT POSTED LIMIT OF 75 MPH WHEN VEHICLE CHECK ENGINE LIGHT CAME ON AND SPEEDO WENT BLANK AND MESSAGE CAME UP " SERVICE TRANSMISSION" THIS HAS HAPPENED 4 TIMES AND WILL NEVER SET A CODE. CHECK ENGINE LIGHT WILL GO OUT BEFORE I CAN GET TO DEALER. I WILL NOT DRIVE VEHICLE.... I FEAR FOR MY LIFE
AS WITH MANY OTHER VEHICLES MY VEHICLE IS SITTING OF ON ITS OWN. SAYING THAT CAR NEEDS TO BE IN PARK. DEALERSHIP SAYS IT IS A SAFETY FEATURE TO SHUT ENGINE OFF IN THE MIDDLE OF THE FREEWAY. THE FEATURE IS DESIGNED TO DO THIS WHEN IT IS LOW ON OIL. NO WASTING LIGHT OF LOW OIL JUST IMMEDIATELY SHUTS OFF. VERY DANGEROUS WHEN YOU ARE DRIVING DOWN I 10 IN DOWNTOWN PHOENIX. SOMETHING NEEDS TO BE DONE MANY PEOPLE ARE HAVING THIS ISSUE AND NOTHING IS BEING DONE ABOUT IT. THIS IS WHY WE PAY TAXES TO HAVE DEPARTMENTS WATCHING OVER THIS KIND OF STUFF PROTECTING THE CONSUMER. THIS ISSUE IS REPEATING IT HAS HAPPENED A COUPLE OF TIMES AND WILL CONTINUE UNTIL ENGINE IS REPLACED.
I BOUGHT THE CAR BRAND NEW. IN THE 2 AND HALF YEARS I'VE HAD IT, THE TRANSMISSION HAS FAILED MORE TIMES THAN I CAN COUNT. USUALLY IT FAILS WHILE I'M IN TRAFFIC AND MY CAR JUST SUDDENLY LOOSES POWER ACCOMPANIED WITH LOUD BANGING NOISES AND A "SERVICE TRANSMISSION" WARNING INDICATOR IS SHOWN. MOST OF THE TIME I CAN REGAIN POWER BY CYCLING THE IGNITION, BUT SOMETIMES CANNOT. IT HAS BEEN TO THE DEALER SERVICE DOZENS OF TIMES FOR THIS PROBLEM. A FEW TIMES THEY ARE ABLE TO REPRODUCE THE PROBLEM AND HAVE REPLACED PARTS AND UPDATED THE COMPUTER CODE. THE LATEST SERVICE APPOINTMENT TO FIX THIS PROBLEM WAS IN MARCH 2017. THE DEALER CLAIMED TO HAVE FOUND THE PROBLEMS THAT THEY FIXED BEFORE RETURNING THE CAR TO ME AFTER SEVERAL DAYS. BUT THE PROBLEM CONTINUES. YESTERDAY (MAY 2, 2017) I WAS ON THE HIGHWAY GOING THE SPEED LIMIT OF 70 MPH IN MODERATE TRAFFIC WHEN THE PROBLEM SUDDENLY OCCURRED AGAIN. I WAS NEARLY STRUCK BY SEVERAL OTHER CARS BECAUSE NO ONE EXPECTED ME TO STOP IN THE MIDDLE OF A 3 LANE HIGH-SPEED HIGHWAY AND THERE WAS NO WAY FOR ME TO COAST BY THE SEMI-TRUCKS TO MY RIGHT OR THE CARS TO MY LEFT. AFTER CYCLING THE IGNITION, THE WARNING MESSAGE CLEARED AND THE CAR RETURNED TO AN DRIVABLE STATE SO I WAS ABLE TO DRIVE TO A SAFE LOCATION AND CHECK MY CAR. AS IT HAS SO MANY TIMES BEFORE, I COULD NOT REPRODUCE THE PROBLEM AT THAT TIME AND THE CAR SEEMED FINE ONCE AGAIN. WE HAVE CALLED JEEP DIRECTLY ON THIS TOO. THEY CAN SEE THE CARS RECORD OF THE TRANSMISSION SERVICE REPAIRS, BUT OTHERWISE THEY ARE NOT HELPFUL.
TRANSMISSION SEEMS TO JUMP INTO NEUTRAL MODE WHEN TRYING TO ACCELERATE, LOSING POWER IN SPEED WHILE CITY OR HIGHWAY DRIVING. FIRST NOTICE IN 2017, GETTING PROGRESSIVE WORST.
THE CAR SHUTS OFF WHILE DRIVING (HAPPENS WHEN GOING 10MPH-70MPH) I GET AN ERROR MESSAGE SAYING PLACE CAR IN PARK AND SHIFT TO GEAR AND THE BATTERY LIGHT FLASHES AND SOME OTHER LIGHTS ON DASHBOARD. I HAVE HAD MY BATTERY CHECKED WHICH IS FINE AND OIL CHANGED AND STILL HAVING THE ISSUE, JEEP TOLD ME I HAVE TO PAY TO HAVE DIAGNOSTIC TESTING HOWEVER LOOKING ONLINE THERE ARE 200-300 COMPLAINTS I HAVE SEEN SHOWING THE SAME ISSUE AND THEM BEING TOLD NUMEROUS THINGS TO FIX THE ISSUE WHICH RESULT IN SPENDING TONS OF MONEY WITH NO RESULT. THIS IS VERY DANGEROUS AS THE CAR STOPS RUNNING WHILE ON HIGHWAYS OR EVEN MAIN ROADS WHICH COULD CAUSE AN ACCIDENT. I HAVE 2 SMALL CHILDREN AND I DO NOT FEEL SAFE DRIVING IN THE CAR ANYMORE. THERE DOESN'T SEEM TO BE A EXACT TIME THIS HAPPENS IT HAPPENS AT DIFFERENT SPEEDS WHILE ACCELERATING OR WHILE GOING A STEADY SPEED, LOW MPH OR HIGH IT HAPPENS RANDOMLY AND FREQUENTLY.
VEHICLE SHUTS OFF WHILE IN MOTION. REPLACED WITH NEW MOTOR AND REPROGRAMMED PCM AND TCM 3 MTHS EARLIER BECAUSE OF SAME PROBLEM. CAR STALLING WHEN DRIVING. IN SERVICE AGAIN FOR A 2ND MOTOR. OIL WAS 0% EMPTY WHEN BROUGHT FOR SERVICE. OIL INDICATOR STATES GOOD AT 46% ON INSTRUMENT PANEL. 2ND TIME FOR ENGINE REPLACEMENT. FIRST REPLACEMENT AT 27 K MILES. NOW IN FOR 2ND ENGINE REPLACED CEMENT AT 31K MILES. TRAVELLING ON BUSY STREET AT 37 MPH WHEN CAR SHUT OFF HAD GRANDCHILD IN VEHICLE AND TRIED PULLING OFF TO SIDE STREET ALMOST TBONED BY ANOTHER VEHICLE. THIS VEHICLE HAS SHUT DOWN 6 TIMES IN THE PAST WEEK WHILE DRIVING.
I EXPERIENCE UNINTENDED ACCELERATION WHEN COASTING. WHEN THE CAR ATTEMPTS TO DOWN SHIFT, THERE IS A SUDDEN INCREASE IN THE ENGINE RPMS AND A SUDDEN AND UNINTENDED INCREASE IN SPEED. I HAVE GOTTEN NO SATISFACTION FROM THE DEALER OR CHRYSLER. THEY CLAIM THAT IT IS THE WAY IT WAS DESIGNED TO OPERATE. I ASKED THE CHRYSLER REPRESENTATIVE TO PUT THAT IN WRITING AND SHE REFUSED. NOTE: WHEN THIS OCCURS MY FOOT IS ON NEITHER THE GAS OR BRAKE PEDALS. THIS OCCURS MOSTLY ON LEVEL STREET AND HIGHWAYS. ATTACHED IS A COPY OF THE LATEST OF MANY SERVICE REQUEST.
FOR BEING A JEEP AND BE ADVERTISED AS OFF-ROAD, I HAVE NEVER BEEN OFF-ROAD AND MY VEHICLE NEEDS ENGINE STUDS REPLACEMENTS. THE MOTOR HAS A LOT OF VIBRATION WHEN STOPS AND TRANSMISSION BOUNCE WHEN CHANGES GEARS. I BELIEVE IS A BAD PART BECAUSE I COULD NOTICE SINCE NEW BUT NOW IS VERY HARD.
APPROXIMATELY 1 WEEK UPON RECEIVING MY TRAILHAWK I BEGAN HAVING TROUBLE WITH THE TRANSMISSION JERKING WHEN I WOULD ACCELERATE. I TOOK MY VEHICLE BACK TO THE DEALER BUT THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. SINCE THAT DATE I HAVE RETURNED THE VEHICLE ON THE FOLLOWING DATES FOR THE SAME ISSUE: 08/03/2015SAN MARCOS JEEP SERVICE 2990 S. IH 35, SAN MARCOS, TEXAS 78666'CUSTOMER STATES JERKS WHEN PUTTING IN DRIVE AND SHIFTS REAL HARD'EXHIBIT B 9/14/2016SAN MARCOS JEEP SERVICE 2990 S. IH 35, SAN MARCOS, TEXAS 78666'CUSTOMER STATES TRANSMISSION OR VEHICLE LAGS WHEN TURNING INTO TRAFFIC'EXHIBIT C 11/23/2016SAN MARCOS JEEP SERVICE 2990 S. IH 35, SAN MARCOS, TEXAS 78666'CUSTOMER STATES SERVICE TRANSMISSION LIGHT HAS COME ON WILL NOT GO INTO GEAR'EXHIBIT D 4/23/2017ALLEN SAMUELS DODGE CHRYSLER JEEP RAM 201 W LOOP 340 A, WACO, TX 76712'CUSTOMER STATES SERVICE TRANSMISSION LIGHT HAS COME ON WILL NOT GO INTO GEAR' PLEASE BE ADVISED ON OR ABOUT 11/23/2016 AS I WAS TRAVELING WITH MY TWO YEAR OLD SON, THE VEHICLE SHUT DOWN IN THE MIDDLE OF A BUSY INTERSECTION WHERE THE OTHER VEHICLES WERE TRAVELING AT 50 MPH. THE 'SHIFT GEAR TO PARK' AND 'SERVICE TRANSMISSION' LIGHTS CAME ON. I WAS STRANDED, ALONE WITH MY SON, IN THE MIDDLE OF THE ROAD. WITH FEAR OF BEING REAR-ENDED, I HAD TO PUT MY HAZARDS ON AND EXIT THE VEHICLE WITH MY TODDLER IN TOW. I CONTACTED MY AAA AND THEY WERE ABLE TO TOW THE VEHICLE TO THE NEAREST JEEP DEALER FOR INSPECTION AND REPAIR. THE JEEP DEALER HAD MY VEHICLE FOR 13 DAYS WHILE IT MADE THE NECESSARY REPAIRS. ONCE AGAIN, I WAS ALONE WITH MY SON ON APRIL 23, 2017 WHEN THE VEHICLE FAILED TO WORK SAFELY/CORRECTLY IN A BUSY INTERSECTION. THE TRAILHAWK GIVES NO WARNING THAT THIS IS ABOUT TO HAPPEN. THE VEHICLE HAD THE SAME LIGHTS COME ON AND REFUSED TO MOVE FORWARD.
JEEP RECALL AS I WAS EXITING OFF THE FREEWAY, I SUDDENLY NOTICED A DELAYED RESPONSE WHEN STEPPING ON THE GAS PETAL TO ACCELERATE A BIT IN ORDER TO GET TO THE FAR RIGHT LANE. WHEN I RELEASED MY FOOT FROM THE GAS PEDAL, THE CAR SOUNDED LIKE IT HAD SHUT DOWN AND THE LIGHTS INSIDE HE VEHICLE HAD ALL SHUT DOWN AS WELL. THE CAR WAS STILL ROLLING BUT IT WAS NO LONGER TURNED ON. I QUICKLY TRIED TO TURN THE KEY TO TRY TO TURN THE CAR BACK ON, AND STEPPED ON THE GAS PEDAL TO GIVE IT GO AHEAD, BUT NOTHING HAPPENED. LUCKILY I WAS ABLE TO GET TO THE FAR RIGHT LANE AND WAS SOMEWHAT OUT OF THE TRAFFICS WAY. SINCE THE , THE CAR HAS NOT BEEN DRIVEN, DUE TO SAFETY ISSUES I AM NOT TOO SURE ABOUT. UNKNOWN. JUST TWO DAYS AGO, I HAD THE JEEP TOWED TO THE NEAREST JEEP DEALERSHIP BUT IT WILL NOT BE SERVICED OR ATTENDED TO UNTIL A WEEK FROM NOW. I WORK TWO JOBS WHICH ARE BOTH LOCATED AT LEAST 15 MILES AWAY FROM MY HOME AND NOT HAVING A VEHICLE TO GET TO WORK HAS PUT A HUGE BURDEN ON MY WHOLE LIFESTYLE AND DAILY ROUTINE OF OBLIGATIONS. NEEDLESS TO SAY, THE FINANCIAL BURDEN HAS CREATED NOTHING BUT BITTERNESS TOWARDS THE MANUFACTURE OF MY JEEP. I WOULD LIKE FOR THIS NIGHTMARE TO END AND NOT REOCCUR AGAIN BECAUSE I WON'T BE ABLE TO STAY CALM AND PATIENT NEXT TIME. IF WE COULD AT LEAST BE PROVIDED WITH A LOANER CAR FOR UNPREDICTED INCIDENCES LIKE THIS THEN MAYBE WE COULD MANAGE AND TOLERATE A BIT MORE. BUT I CAN'T BELIEVE WE STILL HAVE TO PAY OUT MORE MONEY WE SHOULDN'T HAVE TO BE GIVING. THIS IS THE MANUFACTURES RESPONSIBILITY TO TAKE CARE OF ITS CONSUMERS AND TO PUBLIC SAFETY.
EXCESSIVE OIL CONSUMPTION. USING 3 1/2 QUARTS OF OIL IN THE OIL CHANGE MILEAGE OF 3000-3400 MILES. ONCE ENGINE OIL LEVEL REACHES 2 QUARTS OF ENIGINE OIL, ENGINE WILL AUTOMATICALLY STOP WITH NO LOW ENGINE OIL LIGHT OR WARNING. IT WILL STOP ON HIGHWAY , STREET, DRIVEWAY, NO MATTER WHERE YOU ARE. WHICH TO ME IS A SAFETY ISSUE. SUPPOSEDLY IT IS DESIGNED TO DO THAT SO THE ENGINE WILL NOT BURN UP. JEEP SAID THEY RECOGNIZE 1 QT OF OIL CONSUMPTION FOR EVERY 1000 MILES FOR A VEHICLE OVER 50,000 MILES WHICH TO ME IS EXCESSIVE ESPECIALLY WITH TODAY'S INDUSTRY STANDARD.
'FORWARD DETECTION LIMITED' ; AUTO CRUISE CONTROL ON WHILE VEHICLE MOVING 55 MPH IN TRAFFIC. FORWARD DETECTION LIMITED WARNING LIT UP ON DASH SCREEN THEN WENT OUT
"SERVICE TRANSMISSION WARNING AND CHECK ENGINE": VEHICLE MOVING UPHILL, AUTO TRANSMISSION SHIFTS TO LOWER GEAR; TRANSMISSION BEGINS TO SLIP AND ABILITY TO MAINTAIN SPEED DROPS; HAPPENED IN MIDDLE LANE OF INTERSTATE; MANAGED TO EXIT INTERSTATE AND PARK; VERY LITTLE POWER TO MOVE VEHICLE; SAFELY PARKED AND TURNED OFF ENGINE. WAITED 2 - 4 MINUTES; RESTARTED ENGINE; SERVICE TRANSMISSION WARNING OFF; CHECK ENGINE "ON". VEHICLE OPERATED NORMAL; CHECK ENGINE LIGHT WENT OFF LATER; HAD LOOSENED GAS CAP AND RETIGHTENED TO SEE IF CHECK ENGINE LIGHT WOULD GO OUT - IT DIDN'T HAVE AN IMMEDIATE EFFECT ON THE LIGHT. HAD TO MANEUVER BEHIND 18 WHEELER AND CRAWL SPEED UP THE EXIT RAMP. ENDED UP CROSS WAYS IN A SIDE ROAD FOR A FEW MINUTES WHILE THE TRANSMISSION 'FEATHERED' VEHICLE TO SAFE SPOT. NO COLLISION THIS TIME. VEHICLE HAS BEEN IN SHOP FOR SIMILAR COMPLAINT ONE MONTH EARLIER.AND MORE TIMES PREVIOUSLY
TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE JERSEY WALL. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT AND A TORN LIGAMENT IN THE LEFT KNEE. THE PASSENGER INCURRED HAND INJURIES. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (NORTH TEXAS COLLISION LOCATED IN ARLINGTON, TEXAS). THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,863.
THE VEHICLE LURCHES FORWARD WHEN I COME TO A COMPLETE STOP AND ENTIRE CABIN ALSO VIBRATES WHEN STOPPED. I CAN FEEL SOME THING IS WRONG AS I AM DRIVING, AS IF THE GEARS AREN'T SHIFTING APPROPRIATELY WHILE DRIVING CITY STREETS. VEHICLE IS USED AND PURCHASED THROUGH CARMAX ABOUT A YEAR AGO. HOWEVER I'VE BEEN HAVING ISSUES 4-6 MONTHS OF PURCHASING AND HAVE TAKEN IT TO A DEALERSHIP SEVERAL TIMES AND FINALLY BACK TO CARMAX, CARMAX ADVISED THEY COULDN'T DO ANY THING, THE PROBLEM (WHATEVER IT WAS) WOULD HAVE TO BE HANDLED THROUGH A JEEP DEALERSHIP.
TRANSMISSION IS VERY JERKY. I'M AFRAID OF THIS VEHICLE. IT SHIFTS GREAT ONE TIME AND THEN DOESN'T SHIFT THE NEXT TIME. SOMETIMES VERY SLUGGISH, LIKE I'M IN NEUTRAL FOR A FEW SECONDS.T
THERE IS AN INTERMITTENT ISSUE WITH THE TRANSMISSION ON THIS VEHICLE. AT TIMES, WHEN PRESSING THE ACCELERATOR FROM A STOP, THE ENGINE WILL REV BUT THE TRANSMISSION WILL NOT ENGAGE FOR A SECOND OR SO. WHEN IT FINALLY DOES ENGAGE, THE TIRES SCREECH AND THEN THE CAR GOES. THIS IS VERY DANGEROUS - ESPECIALLY WHEN MAKING A LEFT TURN OR OTHER TIMES WHEN PULLING OUT INTO TRAFFIC. MANY COMPLAINTS SHOWN ON THIS WEBSITE: HTTP://WWW. CARCOMPLAINTS.COM/JEEP/CHEROKEE/2014/TRANSMISSION/SHIFTING_ROUGHLY.SHTML JEEP REPAIR SAYS THAT THEY CAN'T RECREATE CIRCUMSTANCES AND CHRYSLER HAS NO SOLUTION FOR THIS TYPE OF PROBLEM. WITH SO MANY COMPLAINTS, THIS IS A DANGEROUS VEHICLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE TRAILHAWK. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT'S DAUGHTER RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO STIVERS CHRYSLER DODGE JEEP RAM (2209 COBBS FORD RD, PRATTVILLE, AL 36066) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
AFTER FIXING THE TRANSMISSION RECALL. MY TRANSMISSION HAS ONCE AGAIN STARTED ACTING UP. JEEP REFUSES TO SWITCH GEARS. MUST SERVICE VEHICLE AGAIN. THIS IS AN ONGOING ISSUE, IT SEEMS, WITH MULTIPLE OWNERS. VEHICLE ITSELF NEEDS TO BE RECALLED IMMEDIATELY. VEHICLE IN MOTION. ON HIGHWAY. (BOTH TIMES)
3-25-17 - TOMS RIVER, NJ VT - FUEL/PROPULSION SYSTEM I PURCHASED A JEEP CHEROKEE LATITUDE FROM LESTER GLENN IN TOMS RIVER I HAVE HAD CONSTANT FUELLING ISSUES FOR APX 2 WEEKS NOW. IT STARTED SUDDENLY THE PUMP CLICKS OFF AFTER LESS THE A GALLON HAS BEEN PUMPED LIKE IT IS FULL AND CONTINUES TO CLICK OFF WHILE TRYING TO FULL THE TANK. IT WOULD ALSO SOME TIMES "BURP UP" BEFORE IT WOULD SHUT OFF SPILLING FUEL ON THE SIDE OF THE VEHICLE. TAKING 15-20 MINUTES TO FILL THE TANK. THIS HAS HAPPENED AT SEVERAL DIFFERENCE GAS STATIONS. I WENT TO THE DEALER TO HAVE THIS CHECKED, THEY TOLD ME THE FUEL TANK NEED REPLACED WHICH COST $800.00 PLUS LABOR AND TAXES. THIS IS NOT COVERED UNDER WARRANTY DUE TO THE MILES ON MY CAR (56000). THIS SEEMS TO BE SAFETY ISSUE, AS THE FUEL SPILLS CAUSING BOTH A FIRE AND ENVIRONMENTAL PROBLEM. THIS ALSO SEEMS TO BE A MANUFACTURES DEFECT AS THERE HAS NOT ANY DAMAGE OR MODIFICATIONS TO THE VEHICLE OR FUEL TANK, THE FUEL TANK IS NOT A WEARABLE PARTS AND SHOULD BE COVERED BY JEEP EVEN THOUGH I AN OVER THE MILES.
I ATTEMPTED TO STOP FOR A STOP LIGHT ON A 4 LANE ROAD AND THE VEHICLE WOULD NOT STOP. IT KEPT ACCELERATING AS I PRESSED THE BRAKE. I SHIFTED INTO NEUTRAL AND THE TACHOMETER WAS BETWEEN 6000 TO 7000 RPM. I HIT THE ACCELERATOR A FEW TIMES AND IT DROPPED TO NORMAL RPM'S. THE STOP LIGHT CHANGED TO GREEN AND I PUT THE SHIFTER FROM THE NEUTRAL POSITION TO DRIVE. THE VEHICLE WOULD NOT MOVE FOR ABOUT 30 SECONDS.
WHILE DRIVING IN THE PAST WEEK AND A HALF THE VEHICLE HAS TURNED OFF ON ME 5 TIMES. THE FIRST 3 TIMES I WAS DRIVING ON THE STREET LUCKILY I WAS ABLE TO COAST TO THE SIDE 2 OF THE TIMES, NOT SO LUCKY THE OTHER AS I WAS STUCK IN A ROUNDABOUT. THE LAST TWO TIMES OCCURRED BACK TO BACK ON SUNDAY MARCH 19, 2017 ONCE I PULLED OUT OF MY PARKING SPOT. I HAVE PHOTOS OF WHAT HAPPENS. MONDAY MARCH 21, 2017 THE TRANSMISSION LIGHT CAME ON. I HAVE NOT TRIED TO DRIVE IT YET, BUT I WILL BE TAKING IT TO THE JEEP DEALERSHIP HERE IN ELK GROVE, CA. I TRIED TO TAKE THE PICTURES AS SOON AS IT HAPPENED. VEHICLE DID NOT TURN OFF THE DAY OF THE TRANSMISSION LIGHT. ALSO ON FRIDAY MARCH 18, 2017 I WAS COMPLETELY LOCKED OUT OF THE VEHICLE, MY KEY FOB DID NOT WORK AND I WAS UNABLE TO GET INTO THE CAR. IT FINALLY UNLOCKED AN HOUR AFTER I WAS STUCK OUTSIDE OF MY GYM AT 1AM IN THE MORNING.
TWO ISSUES WITH MY CAR, FIRST THE TRANSMISSION FAILED WHILE DRIVING 70 MPH. THE CAR MESSAGED "SERVICE TRANSMISSION IMMEDIATELY" AND BEGAN TO DECELERATE. I HAD NO CONTROL OF THIS PROCESS. THE ABS LIGHT CAME ON AND LUCKILY I MADE IT OFF THE ROAD. SECONDLY AND INDEPENDENTLY THE BRAKES MAKE A LOUD GRINDING NOISE WHEN THE ABS IS ENGAGED. THE DEALER WAS PERPLEXED BY BOTH ISSUES. CANNOT TELL ME WHAT IS WRONG AND ASSURES ME MY CAR IS ACTING NORMALLY.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SERVICE AIR BAG" MESSAGE ILLUMINATED WITHOUT WARNING. THE DEALER REPLACED THE WIRING HARNESS OF THE AIR BAG AND THE COMPUTER CONSOLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
VEHICLE WILL RANDOMLY DIE WHILE DRIVING. WE HAVE TAKEN THE VEHICLE TO OUR DEALERSHIP SEVEN TIMES IN THE THREE YEARS WE HAVE OWNED IT. THE DEALERSHIP CLAIMS THE THE ISSUE IS DUE TO NEEDING AN OIL CHANGE BUT THE OIL IS LESS THAN 4000 MILES OLD.
THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME
WHEN VEHICLE WAS IN DRIVE BUT AT A STOPPED MOTION WITH FOOT ON BREAK THE CAR WOULD WANT TO JUMP FORWARD. ON THE HIGHWAY WHILE DRIVING THE CAR WOULD LOSE POWER THEN SLIP BACK INTO GEAR WHEN TRYING TO ACCELERATE. FINALLY THE CAR SENT ERROR MESSAGE WHILE DRIVING AND WOULD NOT BE 4X4 CAPABLE WOULD ONLY SHIFT TO CERTAIN GEARS AND THE POWER STEERING STOPPED WORKING. I JUST HAD THE CAR SERVICED RECENTLY AND AT THAT TIME THE DEALERSHIP DID A COMPUTER UPGRADE ON THE TRANSMISSION SYSTEM. THIS IS THE SECOND ISSUE TO OCCUR LIKE THIS WITH THE TRANSMISSION WITH THE VEHICLE SINCE PURCHASED IN 2014.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V590000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER AND COULD NOT BE SERVICED UNTIL THE PART BECAME AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
9 SPEED TRANSMISSION ISSUE - (ORIGINAL COMPLAINT #10916811) - ONCE AGAIN I'M HAVING ISSUES WITH MY 2014 JEEP CHEROKEE - AFTER HAVING THE COMPUTER UPDATED TWICE IN THE FIRST TWO YEARS OF OWNERSHIP AND TRANSMISSION COOLER REPLACED IN OCTOBER OF LAST YEAR(2016) I WAS TOLD THE FORWARD DRIVE ISSUE AND HARD STARTS WERE RESOLVED. AS OF MARCH 6TH OF 2017 THE ENGINE LIGHT IS ON AGAIN AND THE FORWARD DRIVE ISSUE IS BACK. LONG PAUSES IN FORWARD MOMENTUM AND HARD SHIFTS. PLEASE REVIEW THIS CASE IMMEDIATELY AND OFFER SOME SORT OF GUIDANCE ON THIS CONTINUED ISSUE. WILL JEEP EVER BE HELD ACCOUNTABLE FOR THIS SUB-STANDARD TRANSMISSION AND HOW MANY PEOPLE WILL NEED TO BE INJURED BEFORE THEY ARE. THE HIGHWAY SAFETY BOARD NEEDS TO TAKE A STAND AGAINST THIS PRODUCT AND FORCE CHRYSLER/FIAT TO ACT RESPONSIBLY IN THIS SITUATION. LOSS OF FORWARD POWER ON THE HIGHWAY PUTS LIVES IN DANGER. FIX THIS ISSUE FIAT!
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, THE BRAKES FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. WARD CHRYSLER CENTER DEALER LOCATED AT 1412 WEST MAIN, CARBONDALE, IL WAS CONTACTED AND IT WAS DIAGNOSED THAT THE VEHICLE'S BODY CONTROL MODULE NEEDED TO BE UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
VISOR WIRING SHORTED OUT WHEN I WAS DRIVING TRUCK , I COULD SMELL PLASTIC BURNING AFTER VISOR LIGHT, GARAGE DOOR OPENER BUILT INTO VISOR STOPPED WORKING. ALSO NHTSA CAMPIGN ID 14V39100-NHTSA 15V879 THESE ONLY COVER JEEP GRAND CHEROKEE AND DODGE TRUCKS NOT JEEP CHEROKEE SAME PROBLEM NO COVERAGE
WHEN I PUSH THE GAS PEDAL TO ACCELERATE THE VEHICLE DOES NOT SPEED UP FOR SOME TIME, I CAN HAVE THE GAS PEDAL PUSHED TO THE FLOOR AND THERE IS A VERY LONG LAG TIME FOR THE CAR TO SPEED UP AND SWITCH GEARS, IT IS EXTREMELY DANGEROUS, I HAVE PUT IN REVERSE SEVERAL TIMES TO BACK OUT OF MY GARAGE AND THE CAR WILL NOT GO IN REVERSE, THE ENTIRE CAR THUMPS BACK AND FORTH AND HESITATES AND TAKES SOME TIME TO GET IN GEAR, MY RADIO HAS STOPPED WORKING TWICE, TOUCH SCREEN BLACKED OUT RECENTLY WHILE IN MOTION, WHEN ATTEMPTING TO PASS A CAR I CAN NOT SAFELY GET MY SPEED UP, ITS A REAL LEMON AND DANGEROUS, I AM WAITING TO GET REAR ENDED, PUSHING ON GAS PEDAL AND ENGINE REVS UP REAL LOUD BUT CAR DOES NOT ACCELERATE LIKE A NORMAL CAR WOULD, PURCHASED 7 MONTH AGO AND SEEMS TO BE HAVING MORE ISSUES EVERY DAY, WAS IN A DRIVE THROUGH WITH CAR ON, FOOT ON BRAKE, AND CAR IN DRIVE AND TOOK FOOT OFF BRAKE AND HIT GAS PEDAL AND CAR DID NOT GO LIKE IT WAS IN NEUTRAL, I HAD TO PUT IN PARK, TURN OFF AND TURN ON AGAIN TO PUT IN DRIVE, THIS VEHICLE IS NOT SAFE, WILL TAKE IT IN FOR RECALL REPAIR TOMORROW AND IF NOT REPAIRABLE WILL BE TRADED, DO NOT PURCHASE, LOOKS NICE BUT TERRIBLE TRANSMISSION