2015 Jeep Cherokee Complaint Log

SINCE PURCHASING THIS VEHICLE, THE TRANSMISSION IS VERY SLUGGISH. WHEN ATTEMPTING TO ACCELERATE FROM A YIELD (NOT FULL STOP) THE TRANSMISSION WILL REFUSE TO ENGAGE FOR UP TO 3 SECONDS. WHEN IT DOES ENGAGE, IT JERKS AND CAUSES THE VEHICLE TO LUNGE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION BEGAN TO SHIFT IMPROPERLY AND HARD SHIFTED INTERMITTENTLY. ALSO, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

THE VEHICLE JUST FROZE UP YESTERDAY 15 FEB 2016 . IT WOULD NOT START , THE BRAKES WERE COMPLETELY LOCKED UP ON IT. TRIED AND TRIED TO GET IT TO START AND IT WOULD NOT. TOOK IT IN THIS MORNING ON A FLAT BED HAULER AND TOOK IT TO THE DEALERSHIP AT I 77 JEEP IN RIPLEY WV. THEY FIRST STATED IT WAS THE EMERGENCY BRAKE , THEN SAID IT WAS THE BATTERY , BUT I GUESS IT WAS ME IT HER OF THOSE . SO IT'S STILL THERE AND NO WORD WHAT CAUSE IT. IF IT HAD LOCKED UP WHILE MY WIFE WAS DRIVING IT IT WOULD BE A VERY BAD RESULTS . THE VEHICLE WAS STATIONEDARE AND WAS IN THE GARAGE.

FROM A STOP, YOU PUSH GAS WITH NO RESPOSE, THEN YOU REACH A POINT WHERE IT FINALLY TAKES OFF, THIS HAS CAUSED OTHER DRIVERS TO BRAKE WHEN MAKING A TURN INTO THEIR LANES. WHILE DRIVING, AND ATTEMPTING TO PASS, YOU PUSH ON THE GAS, NO RESPONSE UNTIL YOU REACH THE POINT WHERE IT TAKES OFF. SOMETIMES I HAVE TO RETURN TO MY LANE BECAUSE TRAFFIC HAS REACHED ME CAUSING UNSAFE CONDITION, AND CAUSING OTHERS IN THAT LANE TO BRAKE TO AVOIDE HITTING ME. WHILE HIGHWAY DRIVING, THE TRANNY RUMBLES AND IS SLUGGISH TO ACCERLERATE, SEEMS TO BE 7TH GEAR, YOU KEEP PUSHING PEDAL DOWN UNTIL YOU ARE FINALLY SHIFTED INTO PASSING GEAR. WHEN PUTTING IN PARK, A SECOND GOES BY AND YOU HEAR A LOUD CLUNK. DEALER REPORTS THESE ISSUES TO BE NORMAL FOR THE 9 SPEED TRANNY, WE DID SOFTWARE UPDATE. NO CHANGE! SOMETIMES WHEN YOU TAKE YOUR FOOT OFF THE GAS, THE CAR ACCERATES ON ITS OWN .... ALMOST LIKE IT DOWN SHIFTED AND THE GEAR RATIO MADE IT TAKE OFF. THIS HAS CAUSED ME TO ALMOST REAR END OTHERS. KBB HAS MANY SIMILAR COMPLAINTS. NOTICED ALL OF THESE ISSUE AFTER OWNING THE VEHICLE FOR 3 MONTHS, ABOUT 4K MILES ON THE VEHICLE.

WHILE DRIVING AT HIGHWAY SPEEDS, THE TRANSMISSION WOULD NOT SHIFT FROM 7TH GEAR.PULLED OVER AND TURNED THE CAR OFF FOR A FEW MINUTES. WHEN RESTATING THE CAR, PROBLEM WENT AWAY, BUT THEN HAPPENED AGAIN IN THE SAME SITUATION 20 MINUTES LATER. TOOK IT IMMEDIATELY TO THE DEALER AND THEY RE-FLASHED TCM & PCM AND DID A QUICK LEARN. ALL SEEMED GOOD, BUT A FEW WEEKS LATER, THE CAR STARTED HARD SHIFTING IN LOW GEARS AND REVERSE. WHEN COMING TO A SLOW STOP AND ACCELERATING, THE CAR WILL TAKE A FEW SECONDS TO GET THE RPM'S UP AND THEN LUNGE FORWARD AS IT CATCHES THE GEAR. WENT BACK TO THE DEALER AND THEY DID THE SAME AS BEFORE, TCM, PCM AND QUICK LEARN. A FEW DAYS LATER, THE SAME PROBLEM STARTED HAPPENING AGAIN. DEALERSHIP SAYS ALL SOFTWARE IS UP TO DATE AND HAVE NO OTHER IDEAS TO FIX THE ISSUE. DEFINITELY A SAFETY CONCERN, ESPECIALLY WHEN MAKING LEFT TURNS FROM CLOSE TO A STOP (IE. LEFT TURN YIELD LIGHTS).

MY 2015 JEEP CHEROKEE BURST INTO FLAMES A WEEK AGO. I HAVE NO IDEA WHAT THE CAUSE WAS AS CHRYSLER WILL NOT INVESTIGATE IT. THE CAR WAS A TOTAL LOSS. AS I WAS DRIVING, THE PASSENGER IN MY CAR SMELLED SMOKE. WE QUICKLY GOT OUT OF THE CAR AS WE THEN SAW SMOKE POURING OUT OF THE HOOD AND WITHIN SECONDS IT WAS IT FLAMES. ...UPDATED 02/23/17 *BF.. UPDATED 03/01/17 *BF *CN

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION JERKS WHEN SLOWING DOWN OR WHEN VEHICLE COMES TO A STOP. *SMD THE VEHICLE WAS CAUSING THE CONSUMER TO EXPERIENCE MOTION SICKNESS. UPON SLOWING DOWN THE CONSUMER WAS ABLE TO FEEL THE GEARS DOWNSPOUT CAUSING THE VEHICLE TO JERK. THE CONSUMER WAS INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER TRADED IN THE VEHICLE. UPDATED 04/04/2017 *JS

ON 2 OCCASIONS NOW I HAVE ACCIDENTALLY LEFT THE ENGINE RUNNING AND IN GEAR AT A GAS STATION TO REFUEL WHEN I THOUGHT I HAD TURNED THE ENGINE OFF. IT SEEMS IF YOU DO NOT MAKE SURE THE CAR IS IN PARK, THE ENGINE WILL NOT TURN OFF. WHILE I APPRECIATE THE FACT THAT THE ENGINE IS VERY QUITE, IT IS VERY DISTURBING TO ME THAT I MAY CAUSE AN ACCIDENT IF THIS CONTINUES TO HAPPEN. I WOULD LIKE TO SEE THE ENGINE TURN OFF IF THE KEY EXITS THE DRIVING COMPARTMENT AS THIS WOULD KEEP THAT FROM HAPPENING.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 25-35 MPH, THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DIAGNOSED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 05/18/16*LJ *TR

PARKED VEHICLE AT MY PLACE OF BUSINESS, GOT OUT, WALKED INSIDE. WHILE INSIDE I HEARD A THUMP, WHEN I OPENED THE DOOR TO GO BACK OUTSIDE THE VEHICLE WAS TWO FEET FROMM THE DOOR AND THE BUMPER UP AGAINST A PROPANE TANK. THE VEHICLE WAS STATIONARY WHEN I GOT OUT AND WAS FOR A FEW MINUTES, I KNOW THIS BECAUSE I HAVE CCTV CAMERA VIDEO. THE VEHICLE BUMPER HAS DAMAGE.

CAR SOFTWARE WAS UPDATED, NOW WHEN MY CAR DOES NOT SHIFT GOING UP HILLS , IT LOSES POWER MAKING A TURN FROM A STOPPED POSITION, AND IT LUNGES OCCASIONALLY WHEN STOPPING IN TRAFFIC.

SEVERE TRANSMISSION ISSUES. PURCHASED FROM MTN. VIEW JEEP IN RINGGOLD. TRANSMISSION IS MAKING LOUD POPPING, SHIFTING EXTREMELY HARD, HESITATES AT TIMES WHEN ACCELERATING. BEEN ON MACHINE MULTIPLE TIMES BUT NOTHING SHOWS UP ON COMPUTER. STARTED ACTING UP AROUND 20,000 MILES. I AM NOW AT 31,000 MILES AND THEY ARE FINALLY GOING TO REPLACE VALUE BODY IN TRANSMISSION. ISSUE STARTED BACK IN JANUARY 2016. ONLY BECAUSE I FINALLY GOT A VIDEO OF TRANSMISSION ISSUES. DEALER IS REPAIRING JEEP, BUT I HAVE TO PAY FOR A LOANER CAR. NOT GOOD SERVICE FROM JEEP.

VEHICLE IS HESITATING TO FIND APPROPRIATE GEAR AT VERY LOW TO LOW SPEEDS (0-20 MPH). THE RESULT IS THE ABSENCE OF SMOOTH TRANSITION TO THE NEXT HIGHER OR LOWER GEAR AND FREQUENT ABRUPT LUNGING OF THE VEHICLE IN A FORWARD DIRECTION. THIS SEEMS TO POSE A SAFETY CONCERN FOR VEHICLE OCCUPANTS AND PEDESTRIANS IN SITUATIONS WHICH INVOLVE PARKING AND/OR PEDESTRIAN RIGHT OF WAY. THIS HAPPENS REPEATEDLY AND NOT ONLY ON DATE INDICATED BELOW AS REQUIRED BY THIS FORM. *JS

THE VEHICLE TRANSMISSION SHIFT QUALITY IS ERRATIC! OCCUPANTS EXPERIENCE LURCHING AND BUCKING SENSATION AT LOW SPEEDS IN BOTH FORWARD AND REVERSE MOTIONS. THIS RESULTS IN A POTENTIAL SAFETY CONCERN FOR PEDESTRIANS IN ADDITION TO AN UNSAFE AND UNCOMFORTABLE RIDE IN THE VEHICLE. AN UNMISTAKEABLE CONSEQUENCE IS THE IMPAIRMENT IN VALUE OF THIS VEHICLE IN REFERENCE TO RESALE. THE DEALERSHIP HAS ATTEMPTED TO REMEDY THE STATED ISSUE ON SEVERAL OCCASIONS WITH NO SUCCESS. THE DEALERSHIP HAS ALSO ON MULTIPLE OCCASIONS STATED THAT FUTURE SOFTWARE UPGRADES WILL ALLEVIATE THE SHIFT QUALITY ISSUE OF THIS 9-SPEED AUTOMATIC TRANSMISSION BUT HAS YET TO DELIVER ANY SUCH REMEDY. PLEASE ADVISE! *JS

BACK WINDOW BROKE. NO IDEA WHERE IT CAME FROM OR HOW IT STARTED AS I WAS SITTING IN MY HOME AND THE CAR WAS PARKED OUTSIDE. THE CAR IS NOT EVEN A YEAR OLD. TWO HOLES ON THE SIDES OF THE BACK WINDOW AT FIRST. THE WINDOW WAS CRACKED ACROSS THE WINDOW, COULD STILL HEAR IT CRACKING WHEN I SAW. THEN THE NEXT MORNING THE TOP HALF OF THE WINDOW WAS CRACKED. IS THIS A DEFECT?

IT JUMP WHILE DRIVING AND GEARS GET STUCK. AND STEREO TURNS BLANK FOR SOME PERIOD TIME . TRANSMISSION BEEN HAVING PROBLEMS SINCE DAY I BOUGHT IT

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THE DEALERSHIPS SHOP MANAGER TOLD US THERE IS NOT A FIX FOR IT. THERE ARE SOFTWARE UPGRADES BUT THEY DO NOT FIX THE PROBLEM. I HAVE HAD ONE UPGRADE BUT IT DID NOTHING. THE SHOP MANAGER TOLD ME THE NEWEST UPGRADE MAKE THE TRANSMISSION SHIFT FROM 1ST TO 3RD, SKIPPING 2ND. HE ALSO TOLD ME A REPLACEMENT TRANSMISSION WOULD MAKE IT WORSE. 1ST GEAR: THE DRIVETRAIN ENGAGEMENT FROM A STOP IS INTERESTING. SOME OWNERS SAY IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, ITS A COIN FLIP IF YOURE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. 2ND GEAR: ONE OF THE MOST COMMON COMPLAINTS IS HOW THE 9-SPEED HANGS OUT IN 2ND GEAR FAR TOO LONG. 3RD GEAR: WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT CAN BE AN AGGRESSIVE, LURCHING TRANSITION. GOING FROM 2ND TO 3RD GEAR IS A GREAT WAY TO FEEL WHAT WHIPLASH FEELS LIKE, WITHOUT THE INCONVENIENCE OF HAVING TO GET INTO AN ACCIDENT.

I HAVE HARD SHIFTING AND NOICE FROM TRANSMISSION ,,IM UNDER WARANTEE BUT FCA DON'T WANT TO SOLVE THIS PROBLEM

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT CHANGE GEARS WHEN PROMPTED AND WOULD NOT ACCELERATE. IN ADDITION, THERE WAS AN ODOR OF BURNING RUBBER AND A CLICKING NOISE FROM THE TRANSMISSION. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.

TRANSMISSION HAS ISSUES. HARD SHIFTS, SLOW SHIFTS, JERKS, AND HESITATES. FEELS LIKE IT IS LOW ON FLUID, ALSO FEELS LIKE SOMEONE REAR ENDED US AT TIMES. HAVE ACTUALLY SLAMMED ON THE BRAKES THINKING WE WERE IN A WRECK. HAS HAPPENED MANY MANY TIMES. VEHICLE HAS BEEN IN SHOP NUMEROUS TIMES WITH NO FIX. *TR

MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLAMPS DID NOT PRODUCE ENOUGH LIGHT. IN ADDITION, WHEN THE HIGH BEAMS WERE ILLUMINATED, THEY WERE STILL DIMLY LIT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE RAISED. THE VEHICLE WAS REPAIRED; HOWEVER, VISIBILITY WAS STILL POOR WHILE DRIVING AT NIGHT. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THIS MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/14/16*LJ UPDATED 6/5/18*JB

I WAS TRAVELING ON A MAJOR HIGHWAY AT 65 MPH WHEN THE ENGINE SHUT OFF. I PUT THE JEEP'S TRANSMISSION IN NEUTRAL AND IT WOULD NOT START. I WAS ABLE TO PULL TO THE RIGHT SIDE OF THE ROAD SAFELY SINCE IT WAS VERY LIGHT TRAFFIC. I TRIED STARTING THE JEEP WITH THE TRANSMISSION SHIFTER IN PARK AND NOTHING HAPPENED. I REMOVED THE KEY FOB FROM THE START/RUN SWITCH AND TRIED LOCKING & UNLOCKING THE CAR DOORS, AND NOTHING HAPPENED. I TRIED THE REMOTE START BUTTON,AND AGAIN, NOTHING HAPPENED. MY WIFE GAVE ME HER KEY FOB AND THE JEEP STARTED RIGHT UP AND RAN OKAY. THERE WERE NO LIGHTS ON THE DASH SHOWING ANY PROBLEMS. WHEN I GOT TO MY DESTINATION AFTER ANOTHER 10 MINUTES OF TRAVEL I TRIED MY KEY FOB AGAIN AND THE JEEP STARTED OKAY. I USED MY KEY FOB ON THE RETURN TRIP OF 67 MILES WITH NO PROBLEMS. THERE IS AN UNKNOWN CAUSE OF THE INCIDENT. COULD IT BE THE KEY FOB OR THE ELECTRONICS THAT CONTROL ENGINE RUNNING MODE?

I NOTICED THAT WHEN THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT FROM 5TH TO 4TH GEAR, THE CAR WOULD LURCH FORWARD AND BEGIN TO ACCELERATE EVEN WHEN MY FOOT WAS NOT ON THE PEDAL. SOON AFTERWARD THE TRANSMISSION LIGHT CAME ON. TOOK IT IN ON TWO SEPARATE OCCASIONS WITH NO RESULTS. AFTER THE THIRD SERVICE THEY REPLACED THE ENTIRE TRANSMISSION. WHEN I PICKED MY CAR UP THE LURCHING FROM 5TH TO 4TH GEAR WAS GONE, BUT A NEW AND MORE AGGRESSIVE LURCH TAKES PLACE EVERY TIME IT SHIFTS FROM 2ND TO 1ST. I'VE ALSO NOTICED WHAT APPEARS TO BE A VIBRATION THAT WAS NOT PRESENT BEFORE THE NEW TRANSMISSION. AFTER THIS 3RD SERVICE I DECIDED TO FILE A LEMON LAW REPORT

NEW 2015 JEEP CHEROKEE LATITUDE WITH 4K MILES ON IT SUDDENLY TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. NO WARNING OTHER THAN A MESSAGE ON THE DASH TO PUT THE CAR IN PARK TO CHANGE GEARS. VERY DANGEROUS, LOST CONTROL OF POWER STEERING, GAS AND BRAKES. WAS ABLE TO PUT CAR IN PARK ON SIDE OF ROAD, RESTART IT AND GET HOME. IT HAPPENED AGAIN THE NEXT MORNING AND WAS TOWED TO DEALERSHIP. SERVICE DEPT. RAN ALL UPDATES AND THE CAR SHUT OFF ON THEM WHILE TESTING IT TOO. HAS BEEN IN THE SHOP FOR 2 WEEKS AND THEY SAY IT WAS DUE TO EXCESSIVE OIL CONSUMPTION AND AR REPLACING THE ENGINE. I DON'T BELIEVE THIS TO THE CAUSE; NEVER GOT A WARNING LIGHT AT ALL AND CAR DOES RESTART AND RUN AFTER IT SHUTS ITSELF OFF. SCARED TO DRIVE IT ONCE I GET IT BACK AGAIN, IT IS REALLY LIKE A DEATH TRAP WHEN IT SHUTS OFF. YOU ARE THE MERCY OF ALL THE DRIVERS AROUND YOU TO GET OUT OF YOUR WAY. SOMEONE IS GOING TO GET HURT OR GET KILLED IF THEY DON'T FIGURE THIS OUT SOON.

WHEN TAKING OFF FROM A COMPLETE STOP THE JEEP HESITATES OR HAS NO POWER TO WHEELS FOR 5- 10 SECONDS AT A TIME. WHEN PULLING OUT INTO AN INTERSECTION WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE THE VEHICLE WILL NOT MOVE. THE ENGINE REVS UP BUT NO POWER TO THE WHEELS. AND ONCE IT DOES START TO MOVE IT TAKES OFF AND GIVES YOU WHIPLASH. WE HAVE ALSO EXPERIENCED OUR TRANSMISSION GETTING LOCKED INTO AN UNKNOWN GEAR AND NOT SHIFTING UP OR DOWN. BOTH OF THESE INSTANCES HAVE HAPPENED ON HIGHWAYS AND IN CITY DRIVING. OUR DEALER REPLACED A RELAY THE FIRST TIME OUR CK ENGINE LIGHT CAME ON. THE SECOND TIME THEY REPLACED A TCM AND FLASHED OUR COMPUTER AND INSTALLED 5 SOFTWARE UPGRADES. THE THIRD TIME OUR CK ENGINE LIGHT CAME ON WHICH WAS LAST WEEK, THEY ARE NOW REPLACING OUR TRANSMISSION. THERE IS OBVIOUS NO FIX FOR THIS TRANSMISSION ISSUE AND IT'S UNBELIEVABLE THAT JEEP WOULD ALLOW THIS WELL KNOWN SAFETY ISSUE TO CONTINUE. THIS TRANSMISSION IS GOING TO GET SOMEONE HURT OR KILLED. NO DOUBT IN MY MIND. WHEN YOU PULL OUT INTO AN INTERSECTION AND HIT THE ACCELERATOR AND NOTHING HAPPENS AND THERE'S A TRACTOR TRAILER HEADED STRAIGHT FOR YOU, I'D LIKE TO KNOW WHAT JEEP RECOMMENDS YOU DO?

VEHICLE NOT SHIFTING PROPERLY. WILL NOT DOWN SHIFT INTO SECOND GEAR(STAYS IN THIRD GEAR) WHEN STARTING UP STEEP HILLS OR WHEN SLOWING FOR TRAFFIC SIGNAL THAT HAS CHANGED TO GREEN BEFORE COMING TO A COMPLETE STOP. STAYS IN GEAR TOO LONG WHEN ENTERING HIGHWAY ON RAMPS, MOSTLY WHEN THEY ARE ON AN UP HILL INCLINE. LOUD CLUNKING SOUND WHEN SHIFTING FROM REVERSE TO DRIVE WHEN NOT MOVING. I DO NOT KNOW THE EXACT DATE THAT THIS STARTED, BUT IT WAS WITHIN THE FIRST YEAR OF OWNERSHIP.

THE POWER LIFTGATE FREQUENTLY DOES NOT CLOSE, AND SOMETIMES IT WILL NOT OPEN. WHEN IT FAILS, THE TAILGATE CAN COME OPEN WHILE WE ARE DRIVING. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES. THEY TOLD US TO PULL THE FUSE THAT OPERATES THE LIFTGATE AND THAT WILL RESET IT. THE JEEP WAS UNDER WARRANTY WHEN WE STARTED HAVING THIS PROBLEM. IT HAS HAPPENED MANY TIMES AND NOW THE CAR HAS 60000 MILES.

SINCE PURCHASING THE VEHICLE, A JEEP CHEROKEE LATITUDE IS HAS SHOWN THESE ERRORS CONSISTENTLY. EXAMPLES: THE VEHICLE DECELERATES WHEN PUSHED TO ACCELERATE QUICKLY, ESPECIALLY WHEN TURNING. IT SHIFTS HARD BETWEEN GEARS WHEN DRIVING, CAUSING A JERKING MOTION WITHIN THE CAR - EVEN WHEN GENTLY ACCELERATING. ON ONE OCCASION IT HAS SHIFTING INTO NEUTRAL WHILE DRIVING ON THE HIGHWAY, WHICH CAUSED THE VEHICLE TO COMPLETELY STOP FUNCTIONING. MORE RECENTLY, I WAS REAR-ENDED AT A GAS STATION AND WAS UNAWARE, BECAUSE I THOUGHT IT WAS MY CAR JERKING FORWARD UPON ACCELERATION. WHEN REVERSING, THE VEHICLE JERKS BACKWARDS - AFTER A DELAY. THE VEHICLE ALSO DELAYS WHEN ATTEMPTING TO TURN THE VEHICLE ON.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS HESITATION BETWEEN THE TIME THE ACCELERATOR PEDAL WAS DEPRESSED AND WHEN THE TRANSMISSION ENGAGED. ALSO, ON SEVERAL OCCASIONS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A HESITATION AND THEN THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

I HAD JUST LEFT THE DEALERSHIP FOR A WARRANTY ISSUE AND WAS 2 MILES FROM THE DEALERSHIP WHEN THE HOOD FLEW OPEN BLINDING ME I CALLED THE DEALERSHIP AND THEY ASKED THAT I CALL CHRYSLER AS THE SAFETY LATCH SHOULD HAVE HELD CHRYSLER SENT AN INVESTIGATOR OUT WHO IN FRONT OF MYSELF THE DEALERSHIPS SERVICE MANAGER AND ANOTHER PERSON TOLD US THAT THE SAFETY LATCH WAS IMPROPERLY ALIGNED AND DID NOT HOLD I ASKESKED THE INVESTIGATION DEPRTMENT FOR A COPY OF THE INVESTIGATION REPORT AND THEY TOLD ME NO IT WAS THERE PROPERTY AND WOULD NOT SUPPLY ME WITH A COPY.I WAS ON HWY 195 IN WA. STATE SOUTHBOUND OUT OF PULLMAN.

WHEN VEHICLE REACHED APPROXIMATELY 5,000 MILES I TOOK IT TO THE DEALER FOR ROUTINE MAINTENANCE - LUBE, OIL AND FILTER, TIRE ROTATION AND WHEEL ALIGNMENT. DEALER STATED VEHICLE COULD NOT BE ALIGNED TO SPECIFICATION; EXPLANATION WAS: "SOMETHING IS BENT" AND RECOMMENDED I TAKE THE VEHICLE TO A BODY SHOP FOR DIAGNOSIS. THEY DID NOT PROVIDE A WORKSHEET WITH THE APPROPRIATE SETTINGS. I TOOK THE VEHICLE TO A TIRE SHOP TO PERFORM AN ALIGNMENT. THEY ALSO SAID THEY COULD NOT ALIGN THE VEHICLE TO SPECIFICATION. THEY DID PROVIDE A WORKSHEET SHOWING THE APPROPRIATE SETTINGS. TIRE SHOP CONFIRMED THAT THE EXISTING SPECIFICATIONS WERE CLOSE ENOUGH TO IDEAL TO NOT BE A PROBLEM. THE VEHICLE SHOWS NO TENDENCY TO WANDER OR TO PULL. I SUSPECT POSSIBLE MANUFACTURING DEFECT FOR THE SUSPENSION PARTS.

WE OWN THE 2015 JEEP CHEROKEE SPORT THAT SELF ACCELERATES WITH GREAT FORCE AND ALSO HAS HORRIBLE LAGGING ISSUES TAKING OFF FROM A STOP. THE LACK OF ACCELERATION WHICH HAPPENS RANDOMLY IS VERY SCARY! I HAVE TAKEN MY JEEP IN SEVERAL TIMES WHICH IN MOST CASES IT IS RARELY DRIVEN AND GIVEN BACK TO ME WITH BARELY ANY MILES DRIVEN ON IT TO HAVE THE PROBLEMS PRESENT THEMSELVES. OUR JEEP HAS BEEN IN FOR WEEKS AT A TIME. STARTED LEMON LAW BUT BECAUSE THE JEEP DEALERSHIP HASN'T RECREATED THE PROBLEM (DUE TO CAR SITTING PARKED IN THEIR PARKING LOT), JEEP WILL NOT ACKNOWLEDGE THE VERY FRIGHTENING PROBLEMS. THESE ALARMING ISSUES HAVE NOT BEEN RESOLVED EVEN WITH EXTENDED AMOUNTS OF TIME AT DEALERSHIP IN SERVICE DEPARTMENT (5 DAYS, 10 DAYS, ETC). VERY SCARY!!!

WE PURCHASED OUR 2015 JEEP CHEROKEE NEW AND WITHIN A FEW MONTHS OF DRIVING THE JEEP WE STARTED TO NOTICE WHAT I WOULD CALL HORRIBLE LAG ISSUES. THE CAR WOULD DRIVE JERKY AND WHEN THE CAR WAS AT A STOP AND YOU APPLIED THE GAS TO GO, IT WOULD SEEM LIKE IT WASN'T GETTING THE GAS AND WILL HAVE A HARD TIME ACCELERATING. WE TOOK THE CAR IN AND THEY DETECTED THE PROBLEM AND SAID THEY DID A COMPUTER UPDATE. SHORTLY AFTER, THE JEEP STARTED A VERY SCARY SELF ACCELERATION WHERE THE CAR WOULD ACCELERATE ON ITS OWN AND TAKE OFF WITHOUT APPLYING GAS OR HAVING FOOT ON GAS PEDAL. THE JEEP WOULD LUNGE SO VIOLENTLY AND IT WAS HARD TO MAKE IT STOP AND TRIED TO LUNGE THRU THE BRAKING. I HAVE TAKEN THE CAR BACK IT SEVERAL TIMES AS BOTH OF THESE ISSUES HAPPEN AND MAKES IT VERY DANGEROUS TO DRIVE. MY DAUGHTER WAS ALMOST IN A HORRIBLE COLLISION WITH A LARGE TRUCK AND REAR ENDED BECAUSE THE CAR WAS LAGGING SO BAD MAKING A RIGHT HAND TURN FROM A RED LIGHT. THANKFULLY THE TRUCK WAS ABLE TO SWERVE AROUND US AND WE DIDN'T GET HIT. WE INITIATED THE LEMON LAW ON THIS JEEP AS IT IS TOO DANGEROUS TO DRIVE. THE JEEP HAS BEEN IN FOR SERVICING MANY TIMES AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. I HAVE GOOGLED THIS ONLINE AND FOUND OTHER JEEP OWNERS WITH EXACT FRIGHTENING CONCERNS. VERY UPSETTING AND DANGEROUS. I HAVE THE DOCUMENTATION FOR ALL THE TIMES THE CAR HAS BEEN TO SERVICE FOR THIS AND THEY UNDERSTAND THE PROBLEM AND SAID THEY HAVE OTHER JEEPS WITH SAME CONCERNS.

PURCHASED VEHICLE NEW, JULY 2015. ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 35 MPH TO 45 MPH, VEHICLES AUTOMATIC BRAKING SYSTEM ENGAGED FOR NO REASON CAUSING THE VEHICLE TO SLOW DRAMATICALLY IN TRAFFIC. FIRST INSTANCE WAS DRIVING ON COUNTRY ROAD, SECOND INSTANCE ON MAJOR INTERSTATE, THIRD INSTANCE DRIVING ON CITY ROAD. IN ADDITION, ON NUMEROUS OCCASIONS, AUTOMATIC BRAKING SYSTEM ENGAGED FOR NO REASON WHEN VEHICLE IS IN BACKING MODE. THIS HAS OCCURRED WHILE BACKING INTO PARKING SPACES AND INTO MY GARAGE. IN ALL INSTANCES, THE BRAKING WARNING SYSTEM ENGAGED AUTOMATICALLY. HAS BEEN AT DEALERSHIP TWICE FOR THESE TWO PROBLEMS, MOST RECENT VISIT, DEALERSHIP WAS ABLE TO DUPLICATE THE AUTOMATIC BRAKING ENGAGING WHEN IT SHOULD NOT HAVE WHILE IN BACKING MODE. NO RESOLUTION FROM DEALERSHIP AT THIS POINT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING IN THE RAIN AT AN UNKNOWN SPEED, THE POWER LIFTGATE FAILED. THE CONTACT STATED THAT THE LIFTGATE WOULD NOT CLOSE. WHEN MANUALLY CLOSED, THE LOCK WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE POWER LIFTGATE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. PARTS DISTRIBUTION DISCONNECT.

WHEN AN OPERATOR SLOWS DOWN TO 5MPH TO A YIELD SIGN OR UNCONTROLLED INTERSECTION, AND THEN ATTEMPTS TO ACCELERATE THE JEEP STICKS IN A HIGHER GEAR SUCH AS 3RD GEAR OR 4TH AND KEEPS AT A CONSTANT 5MPH SPEED AS IT ENTERS AN INTERSECTION. THE OPERATOR NOTICES THIS ISSUE AND PRESSES THE ACCELERATOR PEDAL HARDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. AFTER A FEW SECONDS WITH THE ACCELERATOR PEDAL PRESSED TO THE FLOOR THE JEEP FINALLY DOWNSHIFTS TO 1ST GEAR, SQUEALS THE TIRES AND ACCELERATES HARD THROWING THE OPERATOR AND OCCUPANTS INTO THE SEAT IN A WHIPLASH FASHION. THIS ALL HAPPENS IF THE OPERATOR IS NOT STRUCK BY AN ONCOMING VEHICLE. OPERATORS THIS PARTICULAR JEEP CHEROKEE ARE USE TO OTHER VEHICLES THAT ACCELERATES NORMALLY UNDER THIS CONDITION. THE JEEP HAS BEEN INTO THE LOCAL JEEP DEALERSHIP 4 TIMES AND THEY STATE "THE JEEP IS ACTING AS DESIGNED". A JEEP CARE NUMBER HAS BEEN ASSIGNED TO THE ISSUE BUT NOTHING HAS BEEN DONE TO THIS DATE.

VEHICLE HAS ROLLING STOP CONDITION (DESCRIPTION GIVEN BY JEEP TECHNICIAN) WHICH OCCURS BETWEEN 1 AND 3MPH. VEHICLE COMES TO A ROLLING STOP, TRANSMISSION WILL STAY IN THIRD GEAR AND HOLD THIRD GEAR. WHEN THE THROTTLE PEDAL IS DEPRESSED TO COMPLETE A TURN THE VEHICLE WILL NOT MOVE FORWARD. THEN SUDDENLY A VIOLENT TRANSMISSION KICK DOWN OCCURS CAUSING THE CAR TO DOWNSHIFT IN TO FIRST GEAR CAUSING THE JEEP TO LUNGE FORWARD AND SQUEAL THE TIRES. DEALERSHIP CLAIMS SECOND GEAR HAS BEEN ELIMINATED IN THE SOFTWARE UPDATE CAUSING THIS TO HAPPEN. MY JEEP HAS BEEN AT THE DEALERSHIP FOUR TIMES. CHRYSLER IS NOW INVOLVED BECAUSE CROSSING INTERSECTIONS WHILE TURNING BELOW FOUR MPH IS UNSAFE AND UNPREDICTABLE WHEN DRIVING. WHEN THERE ARE PASSENGERS IN THE CAR (EXTRA WEIGHT) OR A INCLINE THE CONDITION IS EVEN WORSE. IT SEEMS EVERYTHING HAPPENED AFTER FIRST SOFTWARE UPDATE WAS DONE. MY JEEP HAD NO ISSUES OF ANY KIND BEFORE THIS.

MY 2015 JEEP CHEROKEE TRAILHAWK TRANSMISSION SHUDDERS, CLUNKS AND HESITATES. SOME OF THE HESITATIONS HAVE LASTED 4 SECONDS WHICH IS DANGEROUS WHEN YOU'RE IN TRAFFIC AND PUSH THE GAS AND GET NO RESPONSE. THE HESITATION HAPPENS WHEN YOU'RE SLOWING DOWN FOR A TURN AND THEN PUSH THE GAS. THIS APPEARS TO BE IN THE THIRD TO SECOND GEARS. THE COMPUTER HAS BEEN FLASHED SEVERAL TIMES. THE DEALER ALSO DID SOMETHING TO THE TORQUE CONVERTER. THEN THE CHRYSLER REP HAD THE DEALER RESET THE COMPUTER BACK TO FACTORY SETTINGS AND SAID IT WAS WORKING ACCORDING TO DESIGN. IT ISN'T FIXED. IT STILL CLUNKS, SHUDDERS AND HESITATES BUT ONLY FOR 2 SECONDS NOW. THE PROBLEMS STARTED IN THE FIRST 10,000 MILES. I'LL INCLUDE 4 OF THE SERVICE RECORDS. I THINK THERE WERE 10 OR MORE VISITS.

RMP'S SPIKE WHEN TRYING TO STOP LUNGING VEHICLE FORWARD, COASTING WITHOUT CRUISE CONTROL ON INTERSTATE AT 70 VEHICLE RPM'S JUMPED UP CAUSING IT TO INCREASE SPEED LUNGING FORWARD TO 80 MPH AS IF ACCELERATOR IS PUSHED, LETTING OFF GAS TO SLOW DOWN VEHICLE WILL LUNGE FORWARD AS IF YOU WERE APPLYING GAS AND RPM'S JUMP UP, IF FOOT ISN'T ON BREAK YOU WOULD HIT SOMEONE, VERY UNSAFE TO DRIVE AND HAS ALREADY ALMOST CAUSED ME TO HIT SOMEONE 4 TIMES. DOESN'T DO IT ALL THE TIME IT AND IS INTERMITTENT. PROBLEM HAS OCCURRED APPROXIMATELY 6 TIMES. HAS BEEN TO DEALER OVER 30 DAYS AND ONLY HAS 5,000 MILES ON IT. THEY SAY CAN'T DUPLICATE THE PROBLEM. VERY UNSAFE TO DRIVE AND NO ONE WANTS TO FIX PROBLEM. STARTED HAPPING AT 2,000 MILES.

WHEN U PULL OFF YOU FEEL A SHAKE OR VIBRATION FOR THE FIRST 15 SECOND THEN IT DRIVES NORMAL I HAVE TOOK IT TO THE DEALER EVER SINCE I PURCHASE THE VEHICLE IN IT STILL NOT FIX IM VERY UNHAPPY WITH THIS PROBLEM I BROUGHT IT BACK TO THE GUYS WHO SOLD IT TO ME THE NEXT DAY IN THEY TOLD ME THAT HOW IT SUPPOSE DRIVE ITS A NEW CAR IT DIDN'T SIT WELL WITH ME SO I BROUGHT BACK IN ONE OF THE MECHANIC SAID THEY FEEL WHAT I'M TALKING ABOUT THEY WILL SEE WHAT THEY CAN DO IN STILL NO GOOD OUT COME

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE REAR HATCH DOOR DID NOT OPEN ALL THE TIME. THE LAST TIME IT OPENED, IT CAME DOWN UNINTENTIONALLY. THE CONTACT HAD TO GO TO THE EMERGENCY ROOM BECAUSE THE DOOR CAME DOWN ON HIS LEG. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

JUST PURCHASED A LOADED JEEP CHEROKEE TRAILHAWK AND NOTICED IMMEDIATELY DURING FIRST NIGHT DRIVE THAT HEADLIGHTS ARE HUGELY UNDERPOWERED. THE ROAD IS DARK AND I'D SAY THEY HAVE LESS THAN HAVE THE BRIGHTNESS OF MY LAST CAR. I ALMOST GOT IN AN ACCIDENT THE FIRST NIGHT AS I COULD NOT SEE WHERE THE CENTER OF THE LANE WAS WHEN MAKING A LEFT TURN. I SUBSEQUENTLY GOT ONLINE AND READ A TON OF COMPLAINTS OVER NEW CHEROKEE (2014-2016) HEADLIGHTS. THIS IS SO DANGEROUS AND UNACCEPTABLE AND YES, THE HEADLIGHTS ARE WORKING AND I AM OPERATING THEM CORRECTLY.

VEHICLE TREMBLES ON OCCASIONS WHILE IN OPERATION AS IF IT IT'S GOING TO TURN OFF. ADDITIONALLY, THE MOTOR FEELS VERY FORCED ON OCCASIONS AND IT HAS STOPPED WHILE IN OPERATION IN THE MIDDLE OF THE ROAD. THE BACK SEAT DOOR HANDLES FALL OFF AND THE DASHBOARD KEEPS MAKING A RATTLING NOISE WHILE THE VEHICLE IS TURNED ON.

MY JEEP CHEROKEE I4 LATTITUDE FWD WILL NOT SHIFT DOWN THROUGH 3RD-2ND-1ST. THIS RESULTS IN A CONSTANT "LUNGING OF THE VEHICLE" (DUE TO VEHICLE TORQUE WHEN GOING 5MPH IN 3RD) WHEN SLOWING DOWN TO PARK OR WHEN IN STOP AND GO TRAFFIC AND COMING TO A STOP BEHIND A VEHICLE (CAUSING A NEAR COLLISION) THE SHEER MASS OF THE VEHICLE REMAINING IN 3RD GEAR AT 5MPH RESULTS IN MANY UNNERVING INCIDENTS THAT WOULD BE AVOIDED IF THE VEHICLE GEARED DOWN. IT IS BEYOND OBVIOUS THAT CHRYSLER/ JEEP HAS CORRECTED THIS ISSUE IN 2016 VEHICLES WITH THE SAME POWERTRAIN BUT APPEARS TO LEAVE A LARGE NUMBER OF PRODUCT BUILD WITH THE ISSUE FROM THE 2014-2015 PERIOD. CHRYSLER ACTUALLY MAY HAVE DESIGNED A SOFTWARE UPDATE (R01) UNDER THE GUISE OF RESOLVING "DURABILITY ISSUES" AND INJECTED THIS PARTICULAR SAFETY ISSUE INTO VEHICLES. THEY NOW APPEAR TO HAVE NO INTEREST IN ACTUALLY FIXING THE ROOT PROBLEM. WILL NHTSA WAIT UNTIL SOME CHILD IS HIT IN A DRIVEWAY DUE TO ONE OF THESE "LUNGES"?

MY 2015 JEEP CHEROKEE TRAILHAWK HAS 5000 MILES ON IT AND THE TRANSMISSION SHIFTS REALLY HARD AND AT TIMES ON TAKE OFF IT STALLS REALLY BAD,ALMOST GOT ME HIT BECAUSE THE TRANSMISSION WAS NOT SHIFTING AND PERFORMIMG LIKE IT SHOULD. THIS PROBLEM HAS BEEN HAPPENING VERY OFTEN. IM AFRAID ONE DAY ITS GONNA GET ME KILLED OR INJURED .

POOR HEADLIGHTS; THEY PUT OUT VERY LOW LIGHT TO SEE ROAD AT NIGHT. EXTREMELY HARD TO SEE WHEN TURNING AT NIGHT DUE TO THEY ARE PROJECTOR HEADLIGHTS .HEADLIGHTS CAN NOT BE ADJUSTED PER DEALER. ISSUE IS ON- GOING.

I PURCHASED A 2015 JEEP CHEROKEE TRAILHAWK IN FEBRUARY OF 2015. IT WAS RUNNING FINE UNTIL I TOOK IT IN FOR A RECALL AND A SOFTWARE UPDATE. WHEN ACCELERATING FROM A STOP OR YIELD, THE JEEP HESITATES THEN IT WILL LUNGE FORWARD. ON DECEMBER 8, 2015, I TOOK THE JEEP IN FOR A RECALL, THERE WAS ALSO A SOFTWARE UPDATE. AFTER THAT DATE MY VEHICLE WAS NEVER THE SAME. PRIOR TO DECEMBER 8, 2015, I HAD NO COMPLAINTS ABOUT THE TRANSMISSION. WE HAVE TAKEN THE JEEP BACK TO THE DEALERSHIP DECEMBER 29, 2015, FEBRUARY 12, 2016, MAY 23, 2016 WITH OUR CONCERNS BEING COMPLETELY IGNORED. IN JUNE OF 2016 I CONTACTED CHRYSLER AND WAS INSTRUCTED TO TAKE MY JEEP BACK TO THE DEALERSHIP. THE DEALERSHIP HAD MY JEEP FOR 2 DAYS AND I WAS TOLD THE PROBLEM WAS FIXED. IT WAS NOT! IT CONTINUES TO LUNGE FORWARD. I NO LONGER DRIVE IT ON THE HIGHWAY BECAUSE WHEN I AM MERGING INTO TRAFFIC, IT HESITATES AND I HAVE HAD TO PULL OFF TO THE SHOULDER. I WOULD LIKE TO BE ABLE TO ENJOY THE VEHICLE THAT I HAVE INVESTED SO MUCH INTO. AFTER BEING TOLD BY THE MECHANICS AND THE MANAGER OF THE SERVICE DEPARTMENT, THAT I JUST DON'T KNOW HOW TO DRIVE....IT IS GOOD TO KNOW, I AM NOT THE ONLY ONE WITH THIS PROBLEM AND HOPEFULLY IT WILL SOON BE FIXED

HAD THREE MONTHS WITH MY CAR, STARTED SHOWING THE CHECK ENGINE LIGHT PERIODICALLY, I DIDN'T TAKE MUCH IMPORTANCE, THEN I RECEIVE A RECALL FROM THE DEALER, THEY FIX THE UNKNOWN PROBLEM, THEN FIVE MONTHS LATER I PARK ON THE PENDING STREET AND TRYING TO DRIVE BACK, THE SHIFTER WASN'T MOVING AT ALL, AFTER A FEW MINUTES STRANGLING WITH THE SHIFTER THE CAR FINALLY WORK, AFTER THAT THE CHECK ENGINE LIGHT WAS ON FOR A DAY, THIS HAPPENED AGAIN CONTINUOUSLY. THIS CHECK ENGINE LIGHT ON, HAPPENS A LOT. TODAY 12-04-2015, A TRAGEDY HAPPENED TO ME , WHEN I PARK MY CAR ON A CLIMB STREET, I PUT THE SHIFTER ON PARK, TURN OFF THE CAR, TOOK MY KEY, I GET OUT OF THE CAR, CLOSE THE DOOR, WHEN I WAS ABOUT TO SET UP THE ALARM I NOTICE BY REFLECTION THAT SOMETHING WAS MOVING, AND THAT WAS MY CAR, PASSING BY NEXT TO ME AND CRASHING INTO A CONCRETE WALL, ALMOST RUN ME DOWN, 'AGAIN THE CAR WAS OFF AND I HAD THE KEY IN MY HAND'. HOW IS THIS POSSIBLE??? IF MY CAR HAS AN AUTOMATIC TRANSMISSION. I DON'T FEEL SAFE ANYMORE, OWING THIS CAR, PUTTING MY LIFE AND OTHERS IN RISK, I DON'T THIS IS FAIR, WHEN YOURE INVESTING YOUR MONEY FOR SECURITY, I NEED A RESPONSE OR SOLUTION FOR THIS PROBLEM A.S.A.P. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

VEHICLE HESITATES FOR A FEW SECONDS TO GO FORWARD WHEN I PRESS ON GAS..THEN IT LUNGES FORWARD..VERY DANGEROUS ..ESPECIALLY WHEN TURNING LEFT IN TRAFFIC..I TOOK IT TO THE DEALER AND TOLD THEM ABOUT THIS AND I AM AFRAID THIS CAR IS GOING TO GET ME KILLED DOING THIS. THEY CHECKED CODES AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENS DAILEY WHENEVER I'M DRIVING IT.